Emergency room registrar job description

Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare # Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. ED Registrar Position Summary# The ED Registrar obtains demographic and financial information from patients seeking treatment in the Emergency Department; understands and adheres to all EMTALA and Medical center policies and procedures while insuring information obtained will support billable/collectable accounts; interacts in a professional and customer-focused manner with patients, families and visitors. ED Registrar Position Requirements High School graduate or equivalent required.# Speed and accuracy with calculator and keyboarding required. Computer experience required. Experience in healthcare billing, collection, or registration preferred. Customer service experience preferred. Requires four months on-the-job training.
Why work at TidalHealth?

Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.

ED Registrar Position Summary

The ED Registrar obtains demographic and financial information from patients seeking treatment in the Emergency Department; understands and adheres to all EMTALA and Medical center policies and procedures while insuring information obtained will support billable/collectable accounts; interacts in a professional and customer-focused manner with patients, families and visitors.

ED Registrar Position Requirements

* High School graduate or equivalent required.
* Speed and accuracy with calculator and keyboarding required.
* Computer experience required.
* Experience in healthcare billing, collection, or registration preferred.
* Customer service experience preferred.
* Requires four months on-the-job training.

Registrar, Emergency Dept

Department: SBS - Patient Access

Purpose: Responsible for coordinating all patient registration activities including greeting patients/family, processing patient registration in an efficient and courteous manner, obtaining accurate patient demographics and insurance information, contacting precertification agencies when appropriate, obtaining all necessary consents and serving as the initial point of contact for patients coming into Genesis Health System. Specific duties include, but are not limited to, the following: registering patients who present to the ED for ED services; registering patients who present to the ED for ancillary testing or hospital admission when Admitting Registrar is not available; verifying insurance benefits, collecting appropriate deposits and co-payments for services; making referrals to the Insurance Verification team as needed; providing medics and clinical staff any necessary admitting documentation for the ED patients and discussing payment arrangements with patients when appropriate. These tasks must be completed in compliance with HIPPA, EMTALA, CMS and JCAHO guidelines and regulations. The ED registrar is expected to complete these duties while providing exceptional customer service and maintain complete adherence to the Standards of Behavior of Genesis Health System.

Report To: Supervisor, Registration

Supervisory Responsibility: No Supervision: The job does not require the provision of guidance or supervision to others. There is no formal responsibility for directing others.

Materials Responsibility: Very Limited. Work requires very limited responsibility for material resources. Examples of resources could include personal work materials, supplies or equipment, or very small amounts of cash. The employee has a very limited or indirect amount of control over these resources. Although human error might require the repair or replacement of materials, usually the cost of correcting these errors is minor. The variety and volume of resources is also very limited. Problems associated with material resources are very uncomplicated.

Key Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, Governing Boards, General Public/Visitors/Volunteers, Physicians/Medical Office Staff, Students/Interns/Residents/Outside Instructors, Patients, Families, and Significant Others, Vendors/Clients, Third Party Payors/Insurance Companies, Auditors/Review Agencies, Local Governments, News Media, Attorneys

POSITION SPECIFICATION

Education: High School diploma/GED or equivalent experience

Field Of Study:

Special Training: Patient registration and/or pre-registration or accounts receivable and insurance verification experience

Training Preferred: Medical Terminology; CHAT; computer knowledge and strong computer/keyboarding skills

Licensure/Registration:

Experience: No experience required.

Interpersonal Skills: Interaction is with a variety of people. These may be fellow employees, customers, the public or others outside the organization. Communications are of limited difficulty. Interactions usually involve short, straightforward exchanges of information. The job requires a limited amount of interpersonal skills. Interactions are non-stressful encounters and dealing with uncomplicated problem situations.

Working Conditions: There are little or no adverse environmental conditions to consider.

Possible Exposure to Blood Borne Pathogens: Yes

Miscellaneous:

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
Kettering Health Miamisburg

* Serving the residents of Warren, Butler, and Southern Montgomery counties for over 40 years.
* Kettering Health Miamisburg, formerly Sycamore Medical Center, is a full-service hospital located minutes west of the Dayton Mall on Miamisburg-Centerville Road off I-75 in Miamisburg, Ohio.
* The cornerstone services for KH Miamisburg have been Bariatric surgeries and Orthopedic care.
* Expanded services include emergency care, sleep center, mammography, breast MRI, cardiac catheterization lab, wound center and DEXA scanning.
* 142 bed facility
* Awarded with 100 Top Hospital by IBM Watson Health for the 10th time in 2019.
* In 2020, KH Miamisburg received an "A" from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.
* Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.
* KH Miamisburg received several awards from Healthgrades:
* Outstanding Patient Experience Award (2017-2019)
* America's 100 Best Hospitals for Prostate Surgery Award (2020)
* Joint Replacement Excellence Award (2020)

Responsibilities & Requirements

Responsibilities

* The Health Unit Coordinator (HUC) and Health Unit Coordinator Monitor Technician (HUC/MT) serves as a member of the interdisciplinary team.
* The HUC collaborates with unit leadership in coordinating the day to day activities of the patient care unit. This includes the process of patient records and ongoing communication with nursing staff, physicians and interdepartmental personnel.
* The HUC serves as a resource for physicians and other members of the health care team for the electronic medical record. The incumbent plays an integral role in the patient care experience and both directly and indirectly impacts the perception of care.
* Health Unit Coordinator / Monitor Technician have additional responsibilities related to telemetry monitoring.

Qualifications

Applicants Must Have:

* High School Graduate or equivalent.
* Successful completion of Health Unit Coordinator training upon hire into role
* Health Unit Coordinator/Monitor Technician: Successful completion of EKG monitor training upon hire into role