Emergency room registrar part time jobs

Trauma Registrar Department: Trauma Program Admin Facility: Miami Valley Hospital PART-TIME Identifies, abstracts, data enters and codes trauma patient records using TraumaBase. The registrar has contact with various departments throughout the hospital. The registrar will demonstrate knowledge and ability in trauma registry methodology, case abstraction, data entry, coding and simple ad hoc reporting. Minimum Level of Education Required: High School completion / GED Additional requirements: § Type of degree: NA § Area of study or major: NA § Preferred educational qualifications: Health information management systems (HIMS Position specific testing requirement: Medical terminology and Basic anatomy Experience Minimum Level of Experience Required: 1 - 3 years of job-related experience Prior job title or occupational experience: Trauma Registry, HIMS, Health Unit Coordinator Prior specific functional responsibilities: Data abstraction and ability to use computer programs Preferred experience: Previous registry experience or Health Unit Coordinator or HIMS.Previous registry experience or Health Unit Coordinator or HIMS. Knowledge/Skills * Proficient in Microsoft Office; especially Excel, computerized databases, Electronic Medical records, * Demonstrates ability to collate and assess raw data, ability to analyze data. * Excellent oral and written communication skills, maintains confidentiality; HIPAA compliance, strong attention to detail * American Trauma Society Registrar Course or State equivalent within 1 year of hire required by the American College of Surgeons * Association of advancement of automotive medicine injury scaling course within 1 year of hire required by the American College of Surgeons * Achieve 8 hours of registry specific continuing education required by the American College of Surgeons * Successfully achieve Certified Specialist in Trauma Registry within 2 years of hire and with no more than 2 attempts

Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties: Under the supervision of the Business Office Supervisor, the Patient Access Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The Patient Access Specialist provides administrative support to the health center. The Patient Access Specialist does not advise professional personnel, patients or any persons regarding medical issues. The Patient Access Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process. Education: High School Graduate or equivalent; Successful completion of advanced training when available. Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems. Full-Time Work Schedule Hours Day Shift: 8:30 A.M. to 5:30 P.M. Afternoon/Evening/Weekend/Holiday/ Work Schedule Hours Monday-Thursday: 12:00 P.M.-9:00 P.M.Friday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M. Holidays: 2:00 P.M.-9:00 P.M. Part-Time Work Schedule Hours Monday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M.Holidays: 2:00 P.M. to 9:00 P.M.

Job Description Are you an experienced dental professional with a passion for patient care and administrative excellence? Ridge Road Family Dentistry in Parma, OH is looking for a Dental Practice Patient Coordinator to become an integral part of our team full-time. If you have experience with scheduling, insurance claim processing, and treatment planning-and you know your way around Eaglesoft-we want to hear from you! We are offering this position competitive pay of $25 - $37 an hour (based on experience), a signing bonus, and great benefits such as PTO and a 401(k)! Join us and be part of a team that values professionalism, cutting-edge technology, and a results-driven approach to patient care. WHAT IS RIDGE ROAD FAMILY DENTISTRY ALL ABOUT? At Ridge Road Family Dentistry, we pride ourselves on being a private, well-established dental practice in Parma. Our team is built on trust, and we are passionate about providing exceptional care with a focus on patient comfort and satisfaction. We are a cutting-edge practice that uses the latest technology to deliver the best results for our patients. We have a strong commitment to professionalism, teamwork, and growth-values that are at the heart of everything we do. Our company culture is authentic, results-driven, and grounded in building lasting relationships. We believe in taking care of our team as much as we take care of our patients, offering a supportive and collaborative environment where everyone has a chance to grow. We hope you'll join us! WHAT THIS ROLE LOOKS LIKE As our Dental Practice Patient Coordinator, your day begins by ensuring our patient schedule is running smoothly. You confirm appointments, assist with treatment planning, and navigate insurance claim processing to ensure everything is in order. Throughout the day, you interact with patients, providing them with the information they need, answering questions, and guiding them through the office's processes. Using Eaglesoft software, you will keep patient records up-to-date and support the office's day-to-day operations, all while maintaining a positive, organized environment for both patients and team members. WHAT WE NEED FROM YOU AS OUR DENTAL PRACTICE PATIENT COORDINATOR 2+ years of experience in a dental office setting Proficiency in scheduling, insurance claims processing, and treatment planning is preferred but not required. Prior experience in a patient coordinator role and with Eaglesoft software or similar systems is also a plus! Our ideal candidate would have strong organizational skills, exceptional attention to detail, and excellent communication abilities, all while maintaining a patient-first attitude. WORK SCHEDULE Monday, Tuesday, and Thursday from 9:00 AM to 6:00 PM Wednesday from 10:30 AM to 5:00 PM Every other Saturday from 8 AM to 2 PM Closed Fridays! If you're excited about the opportunity to join an administrative team that values trust, innovation, and growth, we want to hear from you! Applying for this administrative role is quick and easy-our initial mobile-friendly application takes just 3 minutes. Don't miss out on the chance to grow your career in a practice that truly cares about its patients and employees alike! Apply to join Ridge Road Family Dentistry today! Job Posted by ApplicantPro

Wilson Health is looking for a Patient Access Specialist (Emergency dept.) for our hospital campus located in Sidney, Ohio (North Dayton, Ohio area). Key Perks and Benefits: * Access to Employer Direct Care Clinic. Free medical care and pharmacy services for eligible employees and dependents covered by Wilson Health's medical insurance plan. * Generous paid time off program beginning day one * Medical Insurance: Your Choice of Two High Deductible Health Plan Options or a PPO, Dental, Prescription, and Vision Insurance- Eligible for coverage the first of the month after date of hire. * H S A with employer contribution for eligible health plans, FSA for medical and dependent care expenses * Company Paid Life, Short Term and Long-Term Disability Insurance * Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance * Industry leading retirement plan- employer contributions begin day one, no waiting period for participation * Tuition Assistance Program Who We Are: At Wilson Health, our mission is to improve the health and wellness of our communities by delivering compassionate, quality care. We are committed to making a difference for our neighbors, friends, and family and our vision is to be a trusted, nationally recognized leader of innovative, collaborative community health. Employment Status: Part Time Shift: 2nd Shift (3pm-11pm) Working Hours: 20 hours weekly (40 hours bi-weekly), Every other weekend and holiday. Position Reports to: Director of Patient Access and Medical Records SUMMARY: Under the direction of the Director of Patient Access arranges for the efficient and orderly registration of outpatients. Ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Schedules and pre-registers all scheduled outpatients for participating departments. Provides telecommunication to and from departments and physicians' offices. Answers questions about testing from offices and patients or refers to appropriate source. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Registers and interviews patient or patient's representative to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill and other demographic and financial information deemed necessary to complete patient record. * Answers telephone, schedules appointment(s) for outpatient testing and pre-registers patient for same in an accurate and efficient manner. * Maintains proper phone etiquette and responds to all inquiries or routes call to the appropriate area. * Appointments scheduled per department guidelines and policy. * Enters pre-registration information in the HIS system on scheduled appointments in an accurate manner per department policy. * Enters patient information into computer and routes printed copies to designated department. * Prepares ID bracelets for Same Day Surgery patients and routes appropriately. * Obtains necessary signatures of consent from the patient/representative and explains patient's rights to the patient/representative. * Reviews computer print outs for correct information, separates and distributes copies to appropriate departments. * Maintains files and keeps forms current. * Effectively present information and respond to questions from managers, staff members, patient, patient's family, and the general public. These would include the pediatric client, the adolescent client, the young-middle aged client, and the geriatric client. * Demonstrates a comprehensive knowledge in changing government regulations. Must maintain local and national medical review policies and precertification of outpatients. Will screen diagnosis on patients with Medicare Health Insurance for procedures that have LMRP's in place and request additional information from Dr. offices as needed or present patient with an Advanced Beneficiary Notice if needed for non-compliant diagnosis. * Additional responsibilities may be required for lead roles such as providing recommendations for process improvement and maintaining quality aspects within Patient Access. * Aware of the functions within the scope of the hospital policy/procedure. * Aware of and responds to Disaster/Fire Plan per policy. * Maintains patient confidentiality at all times. * Performs other duties within scope of responsibility as assigned EDUCATION and/or EXPERIENCE: * High School diploma or general education degree (GED) * 3 months of similar Registration experience preferred or must have great customer service skills in previous roles * Epic charting experience preferred Mission & Vision & Values: * Improve the health and wellness of the community by delivering compassionate, quality care. * Be a trusted, nationally recognized leader of innovative, collaborative, community health. * A.S.P.I.R.E - Always serve with professionalism, integrity, respect, and excellence. EOE (Equal Opportunity Employer)

Performs scheduling, rescheduling and cancellation of appointments, for various hospital departments including but not limited to Radiology Services, Women's Health, Cardiology, Nuclear Medicine, Nutrition Therapy, and Pulmonary Diagnostic. The Central Scheduling Coordinator (CSC) will follow specific protocols in scheduling each department. The CSC verifies eligibility and verifies if prior authorization is required and or obtained for service(s). Verifies patient's demographics and accurately inputs the information into the registration and scheduling application(s), including documenting the account thoroughly in order to maximize reimbursement and minimize denials/penalties from the payor(s). Verifies active insurance and completes the pre-registration for the upcoming appointment. They may, in some instances, request copayments at the time of scheduling or pre-registration. Education and Training High School Diploma or equivalent required. Associates degree preferred. Experience Minimum of two years customer service experience to have included at least one year healthcare scheduling, registration and/or insurance processing. Working knowledge of computerized appointment scheduling system and insurance processing to include preauthorization and insurance verification required. Scheduling, Registration, Insurance Verification/Pre-Certification, and/or Patient account experience, preferably in a hospital or medical office is preferred. Schedule Part-time 20 Hours per week 9am - 2pm - Monday - Thursday

The Patient Access Specialist is responsible for supporting Patient Access Services and Clinics at the Crystal Clinic Orthopaedic Center through training and education of new and current employees, providing financial counseling support to uninsured or underinsured patients, educating patients on benefits and out of pocket expenses, and providing coverage for access related functions at all locations throughout CCOC, including but not limited to training of staff on Patient Access functions, registration, scheduling including telehealth for clinics and total joint classes, insurance verification, and coverage to registration functions in other departments, locations, or service lines outside of Patient Access Services (Rehab Services, Radiology, Quick Care, Hospital, Surgery Center, or other areas not defined). Essential Job Functions/Accountabilities Registers patients in an accurate, efficient, and professional manner to insure integrity of patient data in Cerner and Centricity systems; Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and Patient Rights and Responsibilities and Notice of Privacy Practices; Follows check-in procedures consistently for all patients ensuring that all forms are collected, completed, signed, and scanned into systems; Verifies insurance eligibility for upcoming patient appointments using, eligibility system; Provides advanced Insurance Verification when a response is not provided through automated systems, or requires further investigation by accessing insurance websites or occasional phone contact. Maintains confidentiality of sensitive information including, but not limited to, patient records, charts, hospital documents and employee information without exception, according to HIPAA guidelines. Stays updated with all point of service, pre-registration, registration, detail charge entry, insurance verification, authorizations for outpatient appointments or other services as appropriate to the staffing needs per location, and scheduling needs of the department. Answers questions and assists in problem solving; Provides technical guidance to staff as well as evaluates the success of their overall learning experience and makes recommendations for performance improvements to Patient Access Leadership. Facilitates the delivery of training and orientation to the front desk, scheduling, pre-registration, and check-out staff new to CCOC, in addition to providing continuing education to existing staff; Facilitates training sessions in department meetings, individualized instruction, or in the classroom as needed; Trains the point of service staff on co-pay collection, balancing, and batching polices. Acts as a mentor, coach, and role model using procedural, and customer service skills and actively promotes patient access initiatives; Leads by example in conducting customer service that is consistently positive, professional, supportive and cooperative; Assists Supervisor to ensure scheduling guidelines are up to date and current. Provides financial counseling services for patients that are uninsured, under-insured, and/or scheduled for surgery; Recruits, registers, and trains patients on how to use Patient Portal systems. Maintains strict privacy in regard to patient health and financial information; Participates in Performance Improvement activities and on-going initiatives. All other duties not specifically assigned. Position Requirements Education: High school diploma or GED required. College degree or progress towards degree preferred. Experience: One (1) year of demonstrated experience in Customer Service or various Patient Access related functions including patient registration, scheduling, verification. Proficient with Microsoft Office applications, cash handling, multitasking, excellent computer skills and knowledge of office equipment. Ability to train and cross coverage in other departments outside of Patient Access. Technical Skills: N/A Certifications/Licenses/Registrations: N/A Schedule: Monday-Friday; 1st Shift 8:30AM-5PM Status: Part-Time 32 hours per week

Job Description Unidine is hiring immediately for a full time PATIENT DINING ASSOCIATE (DIETARY AIDE) position. Location: Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only. Schedule: Full time schedule. 3 shifts per week, 12-hour shifts. Days may vary, including rotating weekends. Further details upon interview. Requirement: Previous customer service experience preferred. Pay Range: $16.00 per hour to $20.00 per hour WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve. YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team! Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Essential Duties and Responsibilities: Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions. Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections. Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times. Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line. Follows facility and department infection control policies and procedures. Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures. Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures. Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures. Performs other duties assigned. Qualifications: Ability to read, write and interpret documents in English. Basic computer and mathematical skills. Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. **************************************************************************************** Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Req ID: 1487743

Title: ED Registration Specialist Department Org: Registration - 108820 Employee Classification: B2 - Classif'd Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 2 Start Time: 11AM/3PM End Time: 11PM/3AM Posted Salary: Starting hourly wage is $15.87 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The ED Registration Specialist is highly skilled and works at a fully cross functional level. Minimum Qualifications: - High School diploma or equivalent required - Previous customer service experience required - Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one (1) of the three (3) following is required: o Registration Specialist o Collection/Billing specialist o Check-in/out Clerk- who enters patient demographic/insurance information in system (testing may be given) Communication and other skills: - Must have working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. - Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. - Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. - Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.

Patient Access Liaison II, ER/L&D WADSWORTH HOSPITAL Part-Time, 16hrs/week 3pm-11:30pm Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits. Summary: Interviews patients in person, at their workstation, or at the bedside to obtain all necessary account information in a fast-paced and complex clinical environment. Communicates effectively with patients and their families and navigates them through the registration process, insurance policies and healthcare benefits. Ensures patient brochures/registration documents are presented, explained, and completed accurately. Utilizes appropriate resources and applications to accurately assign insurance plans, performs insurance eligibility and discovery activities, generate patient estimates, collect patient co-payments, co-insurances and deductibles, identify patients without insurance, provide financial assistance information and make referrals to patient financial advocates when appropriate. Provides a high level of customer service and professional presence to present a positive impression of Summa Health. Minimum Qualifications: 1. Formal Education Required: a. High school diploma or equivalent b. Post high school level coursework in healthcare, accounting, business, public relations or related field preferred. 2. Experience and Training Required: a. One (1) year experience performing customer service or general office support experience in any industry preferred. b. Experience in Registration, Insurance Verification/Pre-Certification, Financial counseling, Patient Accounts a plus 3. Other Skills, Competencies and Qualifications: a. Ability to function in a fast-paced and complex clinical environment. b. Knowledge of keyboard with high accuracy and Microsoft Office products (Excel, Word, Outlook). c. Demonstrates communication, organizational and interpersonal skills. d. Interpersonal and communication skills to interact with patients, families, and clinical co-workers in crisis or trauma situations. e. Possesses problem solving skills and ability to recommend solutions f. Ability to document registration information in designated computer software applications in a timely and accurate manner. g. Ability to work well within a team environment by offering and accepting honest and constructive feedback, supporting team goals, encouraging and mentoring fellow team members. h. Ability to be highly motivated, work independently, make decisions, and work in a fast paced stressful environment. i. Demonstrates knowledge of all departmental downtime applications and processes. j. Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity. 4. Level of Physical Demands: a. Ability to sit or stand for extended periods up to 12 hours. b. Ability to perform bedside registration activities with a workstation on wheels. c. Work every other weekend and holiday. d. May be mandated for additional overtime shifts to meet operational demands of the department. e. Ability to adjust work hours to meet operational demands as required f. Reliable Transportation required g. Ability to push a wheelchair/patient and ambulate to other departments/units within the Facility. Equal Opportunity Employer/Veterans/Disabled $18.31/hr - $21.97/hr The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical. Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits. * Basic Life and Accidental Death & Dismemberment (AD&D) * Supplemental Life and AD&D * Dependent Life Insurance * Short-Term and Long-Term Disability * Accident Insurance, Hospital Indemnity, and Critical Illness * Retirement Savings Plan * Flexible Spending Accounts - Healthcare and Dependent Care * Employee Assistance Program (EAP) * Identity Theft Protection * Pet Insurance * Education Assistance * Daily Pay

Part-Time, 16 Hours/Week Variable Days Onsite - Dental The Patient Access Coordinator is responsible for all aspects of the revenue cycle function. Responsibilities: 1. Coordinates all aspects of revenue cycle function including but not limited to appointment scheduling, registration, arrival/departure functions, visit preparation, verification of insurance eligibility, authorization of procedures, pricing estimates, co-pay and co-insurance collections. 2. Ability to work independently and with others on routine tasks, to follow written and oral instructions, referring special problems or unusual situations to the appropriate supervisor. 3. Provides excellent customer service to patients and their families upon arrival in the Dental Clinic in a professional, efficient and congenial manner. 4. Educates and assist the family of their financial responsibility and payment options in a confidential and professional manner. 5. Responsible for the registration process of patients arriving in the Dental Clinic. 6. Collects and verifies insurance information from patients. 7. Completes any additional clerical duties as assigned by Dental Clinic Management team. 8. Quality Improvement Expectations include documentation of patient account activity, registrations and insurance/benefit information. 9. Other duties as required. Other information: Technical Expertise 1. Experience in Patient Access, Patient Accounts or Customer Service, and the revenue cycle preferably in a dental or medical setting is required. 2. Ability to type 25 words per minute is preferred. 3. Excellent communication skills, both verbal and written is required. 4. Strong customer service, problem-solving and organizational skills are required. 5. Experience with medical terminology and ADA/ICD-CM coding is required. 6. Experience working with various levels within an organization is required. 7. Experience in healthcare is preferred. 8. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required. 9. Experience working in an electronic medical record system (i.e. EPIC) is preferred. Education and Experience 1. Education: High school diploma or equivalent is required. 2. Certification: None. 3. Years of relevant experience: Minimum of 3 years of experience is preferred. 4. Years of experience supervising: None. Part Time FTE: 0.400000 Status: Onsite

Unidine Unidine is hiring immediately for a full time PATIENT DINING ASSOCIATE (DIETARY AIDE) position. * Location: Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only. * Schedule: Full time schedule. 3 shifts per week, 12-hour shifts. Days may vary, including rotating weekends. Further details upon interview. * Requirement: Previous customer service experience preferred. * Pay Range: $16.00 per hour to $20.00 per hour WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve. YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team! Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Essential Duties and Responsibilities: * Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions. * Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections. * Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times. * Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. * Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line. * Follows facility and department infection control policies and procedures. * Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage. * Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures. * Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures. * Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures. * Performs other duties assigned. Qualifications: * Ability to read, write and interpret documents in English. * Basic computer and mathematical skills. * Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts. BENEFITS FOR OUR TEAM MEMBERS * Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program * Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. **************************************************************************************** Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Req ID: 1487743

Title: ED Registration Specialist Department Org: Registration - 108820 Employee Classification: B2 - Classif'd Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 3 Start Time: 7PM/11PM End Time: 7AM/11AM Posted Salary: 17.10 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The ED Registration Specialist is highly skilled and works at a fully cross functional level. Minimum Qualifications: - High School diploma or equivalent required - Previous customer service experience required - Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one (1) of the three (3) following is required: o Registration Specialist o Collection/Billing specialist o Check-in/out Clerk- who enters patient demographic/insurance information in system (testing may be given) Communication and other skills: - Must have working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. - Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. - Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. - Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.

Facility: Dayton Children's - Main Campus Department: Patient Access - Emergency Department Schedule: Part time Hours: 5 Job Details: Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children's Hospital financial solvency. Department Specific Job Details: Shift * Flexible hours. * Must work 52 hours in a 6-week schedule * Every third weekend rotation 9aam-5:30pm at Main ED * Will float to: Main ED, South ED, Behavioral Health Center, Outpatient Care Center Huber Heights Education * High school diploma or GED required Experience * Customer service (front desk/patient facing) * Healthcare (preferred) Education Requirements: GED, High School (Required) Certification/License Requirements:

Registration Specialist Part-Time - 20 Hours (.5 FTE) About Us: The Lindner Center of Hope is a nonprofit, comprehensive mental health center and global leader offering state-of-the-science diagnosis and treatment of the most pervasive mental illnesses of our time. One of the first centers designed as a fully integrated system of care to address deficiencies in mental health care as identified by the Institute of Medicine. Innovative residential assessment, inpatient and outpatient programs in partnership with UC Health serving more than 54,660 patients from around the world. A leader in research and collaborations that are advancing the field and positioning Cincinnati as a national leader in mental health care. We embrace the many talents, skills, and experiences our employees bring to Lindner Center of Hope. Everyone is encouraged to use their unique gifts to express ideas, make meaningful contributions to our programs and genuine connections with patients and family, as well as strengthen donor, referrer and community relations. At Lindner Center of Hope, you'll have the opportunity for a consistently rewarding career, working for an organization that shares your desire and ability to make a demonstrable difference in the lives of people living with mental illness. Position Summary: This position provides administrative support to the clinicians providing outpatient services at the Lindner Center of Hope. This position works closely with the Intake, Patient Registration and Billing staffs to provide excellent service to patients and families receiving outpatient services. Major Duties and Responsibilities: Front Desk: Greets new and established outpatients upon arrival, complete registration and obtains and/or verify all demographic and insurance information making updates or corrections in the patient account system as appropriate. Completes the Medicare Secondary Payer Questionnaire for all Medicare patients during the registration process. Obtains the appropriate signatures on consents and assignment of benefits. Scans insurance cards, picture ID, signed consents and other appropriate documents into the document imaging system. Collects co-pay, deductible or other out-of-pocket liability and receipts the patient. Reviews any outstanding balances with patients at check in and provides a patient statement upon request. Attempts to collect on past due balances or refer the patient to the billing department or financial counselor to make arrangements to settle bill. Counts and balances cash drawers/boxes daily. Prepares daily cash reconciliation report ensuring that receipts are posted correctly and submits all payments to the cashier at the end of each shift. Clearly documents all activity on the patient's account in the patient accounting system. Work the assigned work queues on a routine basis as a self-auditing tool to detect any missing registration information. Follow up as needed. Greets all visitors in a respectful manner as they enter the main lobby. Assists all visitors and staff members with questions and provides patients and visitors with a badge and directions to the appropriate areas of LCOH. Performs all other duties as assigned. Position Qualifications: High school diploma required At least 2 years of experience in doctor' office or health care administrative position required. Experience working in mental health setting preferred. Strong customer service skills and a high degree of confidentiality are required. Must have strong computer skills including Excel and Word. Receptionist skills involving answering the telephone, greeting patients/visitors, and making appointments are required. Ability to enthusiastically follow and model the Lindner Center of Hope mission, vision and values. Physical Requirements: The physical demands of this position are consistent with those performed in a normal office environment, including occasional lifting, carrying, pushing or pulling, and sufficient manual dexterity to operate standard office equipment and ability to use a computer. Perks and Benefits At LCOH, we are dedicated to fostering a supportive and caring environment. As part of our team, you'll have access to: Affordable medical, dental, and vision plans for both full-time and part-time employees Flexible spending and health savings accounts Generous paid time off that starts accruing on day one Opportunities for tuition reimbursement and continuous education An employer-matching 401(k) retirement plan to help you plan for the future Complimentary gym membership Employer-provided short and long-term disability coverage, life insurance and an Employee Assistance Program A community of mission-driven individuals passionate about making a difference All candidates extended conditional offer of employment will be subject to a WebCheck (BCI & FBI Fingerprinting). Fingerprints will be submitted to the Bureau of Criminal Investigation (BCI) and the Federal Bureau of Investigation (FBI). The reports from these agencies will include criminal record information. Lindner Center of Hope will follow the requirements for employment based on the State of Ohio Administrative Code 5122-30-31, and any other regulatory requirements regarding criminal background checks. Lindner Center of Hope also reserves the right to obtain Consumer Reports and/or Investigative Consumer Reports as defined in the Federal Fair Credit Reporting ACT (FCRA). Lindner Center of Hope is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Bed Board and Transfer Center Coordinator, Night shift, Transfer Center UC Health is hiring a part-time Bed Board and Transfer Center Coordinator for the Transfer Center for the night shift at University of Cincinnati Medical Center. The Bed Board and Transfer Center Coordinator will support the Medical Centers emergency room (ER) and Level III Trauma Center, delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. About University of Cincinnati Medical Center As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati. UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries. UC Health is an EEO employer. Unit Details: Collaborates with every unit in UCMC Complex problem solving Unit is expecting to grow to system wide Responsibilities Facilitate processes daily to expedite patient movement within the hospital and to accept new patients in the healthcare system without delay. While collaborating with the multi-disciplinary team, and adhering to patient centered care principles, facilitates transfers of patients throughout the organization. Coordinates, prioritizes, and optimizes patient flow activities. Expedites patient transfers from outside hospitals coordinating the connection of accurate physicians to maintain an optimized referral center within UC Health. Provide overall direction/guidance/coordination to health care providers in the achievement of patient movement. Collaborate with MD, Care Coordinator, and the software system to ensure timely coordination of transfer. Assist as needed with the transfer of patients to a higher or lower level of care. Serve as contact person for bed management for any admission concerns. Ensure throughput on units and compliance with the transfer process. Function as a department team member to support unit and hospital goals. Able to prioritize and perform multiple tasks effectively in a time sensitive environment to achieve optimal outcomes. Coordinate and collaborate with physicians, all hospital nursing units, transportation and environmental services regarding bed placement. Communicate with clinical unit nursing staff the new admission information and develop a plan for acceptance of the new admission within 30 minutes. During high call volume or limited bed capacity, remains calm and provides solutions effectively - demonstrates a strong ability to identify, analyze and solve problems. Interact with others in a courteous and tactful manner, displaying respect, trust and caring. Listen effectively, recognize and accept constructive criticism and is open to opposing points of view. Promote team momentum, enthusiasm and UC Health PRIIDE values. Seek to make improvements in work and assure that those improvements align with departmental and organizational strategy. Qualifications High School Diploma or GED required; Associates or Bachelors preferred. 3-5 years equivalent customer service experience Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

Job Description Scheduling Coordinator/Restorative Aide Full Time | 10am - 6:30pm | No weekends! ***Starting at $18/hr based on experience*** Department: Nursing We seek caring team members willing and able to commit to Our Values: Compassion, Attitude of Excellence, Respect, Integrity, Nurturing and Giving. The Scheduling Coordinator/Restorative Aide supports our mission and values by overseeing and coordinating scheduling and payroll of Nursing Staff at the Health Care Center, assuring adequate staffing on all nursing units in accordance with the policies and procedures of Brethren Care Village and Federal, State and local guidelines, to ensure that quality services are provided at all times. You will also provide restorative care under the supervision of the Director of Nursing and according to facility policies and procedures and coordinates care with other facility and rehabilitation personnel. The Scheduling Coordinator/Restorative Aide primary responsibilities will include: Maintains Master nursing schedule, updating as needed with additions to or deletions from the staff as positions change. Updates the schedule with trades, vacation requests and call offs on a daily basis as needed to ensure communication with shifts about staffing changes. Tracks and approves vacation requests based on nursing department staffing guidelines. Works with the DON and new employees to set up schedule for orientation to the unit(s) where they will be working. Fills openings on the schedule due to vacations, LOA, FMLA, open positions and call offs when the call off occurs during working hours. Inputs all information into the UKG Kronos System Schedule for employees, changes in pay codes, information off of time worked outside of scheduled hour, information off of Absent/Late arrival/Leave Early/Vacation, trade slips and extra shift agreements. Meets at least weekly with DON or designee to review staffing requirements to ensure state requirements are fulfilled. Provides restorative nursing care according to facility policies and procedures and State and Federal regulations. Occasionally helps transport residents to appointments at hospital or physician's office. What is required in this position? Requires experience using Windows computer systems. Attends in-services as needed and required. Requires a minimum of a high school diploma or equivalent. Requires CNA license. Requires driver's license. What makes Brethren Care Village unique? Our Mission here at Brethren Care Village, as a Christian based senior living community, is to provide exceptional individualized care and services. Our employees are committed to exceeding the expectations of our residents and their family members. Brethren Care Village has served our community since 1972. We consistently offer first-class care through a wide range of services from apartment living, home care, cutting edge physical and aquatic therapy, memory care, assisted living and long-term nursing care. Why work here? Our Values at Brethren Care Village impact not only our residents but also our employees. We recognize the success of our Mission relies on the hard work and dedication of our team members. Our inviting atmosphere overflows from mutual respect, a shared purpose, teamwork and opportunities for professional & personal growth. We provide compassionate team members much more than a career! Brethren Care Village puts our employee appreciation into action! We offer: Excellent benefit options for part time & full-time employees including PTO, 7 paid holidays and 401K with Company Match Comprehensive benefits for full time employees including Medical, Dental, Vision, FSA, company paid Life Insurance and more Scholarship opportunities for high school & college students Tuition Reimbursement for LPN and RN advancement FREE use of our Pool & Fitness Center Discounts on meals and cell phone plans Employee promotions with a Commitment to growing our leaders Brethren Care Village is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status. This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to better meet the needs of our clients, residents, or agency.

Job Details Physical Therapy River Valley - Lancaster, OH Part Time .40 No Driving Required Day Clerical SupportDescription For more than a century, Fairfield Medical Center has been a regional healthcare provider who delivers exceptional care to our patients by creating exceptional experiences for our employees. The driver behind our culture is that we all believe in the value of it, and we hire people into the organization who are also committed to making a difference. Our employees truly go the extra mile to serve our patients and each other. When you join us, you become part of our team; it is our goal to not only be the best place you will ever work, but the only place you will want to work. Join our team. Make a difference. Job Description: The Patient Registrar supports the mission of providing quality healthcare to the patients of Fairfield Healthcare Professionals by being a professional and personable first point of contact for all patients. This position is a vital member of the patient care team and is responsible for the efficient and orderly registration of patients. Registering and Pre-Registering Patients. Verifying Patients Identification, Demographic Information, and Insurance Information. Point of Service Cash Collections, Co-pays, Deductibles and Coinsurance. Obtaining Consent for Medical Treatment and other Compliance as necessary. Accurate Computer Data Entry. Scanning of patient documents (Insurance Cards, Photo I.D., Advance Directive Documents, Legal Documents, etc.) Working with various systems, including: The Patient Registration System, Electronic Medical Records, and Data Pay Any Additional systems and assignments to ensure department needs are met. Qualifications Job Qualifications: High School Diploma or equivalent required, advanced education preferred. One (1) year of previous medical office experience preferred with prior experience using an electronic health record. Professional interpersonal skills, excellent customer service skills. Ability to problem-solve and facilitate resolution to issues while handling multiple priorities. Ability to be highly organized and multi-task at various work stations and settings, as well as demonstrate an attention to detail. Ability to demonstrate the ability to apply knowledge of medical terminology as applicable to the position. Candidates must possess excellent computer and typing skills. Exerting up to 20-50 pounds of force occasionally, and/or up to 10-25 pounds of force frequently, and/or a negligible up to 10 pounds amount of force often.

Caring For the Community You Love Choose a career to make a difference in people's lives every day, choose Fisher-Titus! Perks of working at Fisher-Titus: * Hours of Work- Part Time + Monday, Wednesday, Friday 8am-4:30pm * Comprehensive Benefits Package- Medical & Dental coverage, 401K match, paid time off, tuition assistance and more! * Shift, Weekend & PRN differential About Fisher-Titus: Fisher-Titus proudly serves the greater Huron County area's 70,000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab, imaging, and physical rehabilitation. Vision: Be the first choice for healthcare and employment within our community Mission: Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community General Summary: The Patient Experience Specialist provides supportive advocacy to patients and their families as part of the interdisciplinary healthcare teams' efforts to continuously improve the care experience. Works with all staff and physicians to address concerns and grievances, support positive patient experience and assist with developing a plan that supports the patients throughout the continuum of care. Essential Functions: * Rounds on patients to identify and manage customer service concerns and expectations. * Receives patient experience concerns and grievances directly from patients and families as well as from staff throughout the organization, provides communication and follow up per policy. Facilitates weekly grievance meeting with appointed members. * Pulls weekly comments from Press Ganey and forwards them to the appropriate departments and staff for awareness and follow up as needed. * Acts in a collaborative fashion with other disciplines and services in the association in order to provide an exceptional patient experience throughout the continuum of care. * Advocates for patients and families by offering support to those who feel they are not being heard and to ensure they are taken seriously and that their rights are respected. * Other duties as assigned.

Caring For the Community You Love Choose a career to make a difference in people's lives every day, choose Fisher-Titus! Perks of working at Fisher-Titus: Hours of Work- Part Time + Monday, Wednesday, Friday 8am-4:30pm Comprehensive Benefits Package- Medical & Dental coverage, 401K match, paid time off, tuition assistance and more! Shift, Weekend & PRN differential About Fisher-Titus: Fisher-Titus proudly serves the greater Huron County area's 70,000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab, imaging, and physical rehabilitation. Vision: Be the first choice for healthcare and employment within our community Mission: Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community General Summary: The Patient Experience Specialist provides supportive advocacy to patients and their families as part of the interdisciplinary healthcare teams' efforts to continuously improve the care experience. Works with all staff and physicians to address concerns and grievances, support positive patient experience and assist with developing a plan that supports the patients throughout the continuum of care. Essential Functions: Rounds on patients to identify and manage customer service concerns and expectations. Receives patient experience concerns and grievances directly from patients and families as well as from staff throughout the organization, provides communication and follow up per policy. Facilitates weekly grievance meeting with appointed members. Pulls weekly comments from Press Ganey and forwards them to the appropriate departments and staff for awareness and follow up as needed. Acts in a collaborative fashion with other disciplines and services in the association in order to provide an exceptional patient experience throughout the continuum of care. Advocates for patients and families by offering support to those who feel they are not being heard and to ensure they are taken seriously and that their rights are respected. Other duties as assigned.