Emergency room registrar part time jobs - 114 jobs
Instructor, Patient Access Specialist
Cuyahoga Community College (Tri-C 3.9
Cleveland, OH
Department: Health Industry Solutions Reports To: Program Manager, Health Industry Solutions Recruitment Type: External/Internal Employment Type: Part-Time Faculty Non-Union Work Schedule: hours depend on program needs
Job Description:
SUMMARY
Teaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination.
ESSENTIAL FUNCTIONS
* Deliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist program
* Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment
* Implement the approved healthcare training curriculum to enhance the learning experience of program participants
* Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policies
* Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements
* Identify and refer participants to supportive services when necessary to enhance student success
* Maintain up-to-date knowledge of current changes and trends in the healthcare industry
* Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making
* Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects
* Follow all College retention policies to ensure student attendance.
* Perform other duties as assigned.
REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
* Associate degree
* Minimum of 5 years' experience as a Patient Access Specialist or Patient Service Representative in a hospital setting
* Must possess CHAA or CHAM certifications
* Must be an approved proctor through NAHAM
* Prior classroom instruction and/or training experience in healthcare
KNOWLEDGE, SKILLS & ABILITIES
* Ability to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management Systems
* Demonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
* Ability to respond appropriately to the needs of the community with sensitivity
* Ability to manage key metrics
* Must possess excellent oral and written communication skills
* Ability to multitask effectively in a fast-paced environment
* Credibility, presence, and excellent facilitation abilities are required
* Possess a thorough understanding of all College policies and actively participate in their implementation and enforcement
COMPETENCIES
CRITICAL COMPETENCIES
* Service Focus
* Communication
* Quality of Work
VERY IMPORTANT COMPETENCIES
* Time Utilization
* Collaboration
IMPORTANT COMPETENCIES
* Adaptability
* Continuous Improvement
PREFERRED QUALIFICATIONS
* Bachelor's Degree
* Demonstrated basic Blackboard skills (equivalent program)
* Demonstrated experience with online instruction.
* Professional presentation skills
* Active membership in the National Association of Healthcare Access Management
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
* The work is performed in a normal, professional office or technical lab environment;
* The work area is adequately lighted, heated and ventilated;
* Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
* Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Special Note: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/ hour.
If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
$30 hourly 15d ago
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Membership Registrar
Boys & Girls Clubs of Toledo 3.4
Toledo, OH
Job Title: Membership/Registrar Pay per hour: $14.50 Department: Programming Classification: Regular, part- time Reporting: Assistant Unit Director Office Hours: Mon-Fri. 3:30- 7:30 pm
Summary:
Summary: Boys & Girls Clubs of Toledo (BGCT), an Affiliate of Boys & Girls Clubs of America, empowers the young people who need us most to reach their full potential as productive, caring and responsible citizens by providing high-quality and impactful out-of-school time programming for youth in grades K-12. BGCT serves over 5,000 youth per year throughout Northwest Ohio.
The Membership Registrar person is responsible for planning and implementing a safe entrance and exit for members. This person must be an upbeat, highly organized and multi-tasker with the ability to work with all age groups. In addition, the Membership Registrar person will promote and encourage program participation and engagement for all members.
Essential Duties and Responsibilities:
Register members following established procedures.
Before admitting member, check for valid membership card and record accurately in KidTrax Attendance Manager.
Greet members, parents, and guests in an appropriate friendly fashion.
Answer phone: “Boys & Girls Club, may I help you?” Control usage by members and take proper messages.
Supervise lobby and hallway.
Supervise and assist coat check.
Make PA announcements when necessary and appropriate.
Contact expired members monthly.
Issue ID and replacement cards.
Maintain accurate accounting & reporting of membership money.
Maintain change fund for members.
Clean and maintain membership and cubby area.
Record program activities as needed.
Qualifications and Experience:
At least 18 years of age.
Possess a high school diploma.
Possess a Driver's License.
Knowledge of basic first aid practices, procedures, and techniques.
Ability to read and write at a level necessary to successfully perform the required duties.
Ability to understand and carry out both oral and written instructions in an independent manner.
Ability to establish and maintain proper student conduct at front desk.
Ability to meet the physical requirements necessary to safely and effectively perform required duties.
Ability to establish and maintain effective work relationships with those contacted to perform required duties.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
Must pass a background check and finger printing.
Ability to stand sit and walk around for long periods of time.
Must be able to assist members when needed.
It is the Boys & Girls Club's philosophy and practices to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
DISCLAIMER:
This job description states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform other job-related duties requested by any person authorized to give instructions or assignments.
Disclaimer: Boys & Girls Clubs of Toledo, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Veteran/Disability.
$14.5 hourly Auto-Apply 60d+ ago
Physical Therapy Registrar/Receptionist (PT)
Ohio Valley Surgical Hospital 4.3
Springfield, OH
Physical Therapy Registrar/Receptionist (Part-Time) We look forward to finding new team members with the commitment and talent to help us provide excellent care for our patients as the best quality, value and choice in the region. At Ohio Valley Surgical Hospital, our mission is to Elevate the Standard of Health Care in Our Community, and our core values guide the way we fulfill our mission. In service to each patient, we value quality, compassion, and care you can trust. The Physical Therapy Registrar/Receptionist is responsible for the courteous and prompt processing of patients at the waiting area. The Physical Therapy Registrar/Receptionist is responsible for answering all incoming telephone calls and directing the calls to the appropriate personnel. The Physical Therapy Registrar/Receptionist will be cross trained in other functions of the office. The Physical Therapy Registrar/Receptionist reports directly to the Physical Therapy Department Manager. RESPONSIBILITIES:
Admission of patients to the PT clinic.
Verifies the accuracy and completeness of patient clinical, demographic and insurance information upon admission of the patient. Enters corrected patient information into the medical software system at the time of admission.
Communicates patient and/or surgeon delays to the Pre-Operative Nurses or Imaging Department.
Updates the Billing Schedule for cancellations and/or add on cases.
Inform the Business Office Manager or Imaging Manager and the Director of Nursing of any cancelled and/or altered procedures.
Requests the patient or legal guardian read the Patient's Bill of Rights and Responsibilities.
Protects patient confidentiality and dignity by keeping patient charts in an inconspicuous location at the front desk; and keeps discussion of a patient's procedure(s) to a tone discernable only to the patient/legal guardian.
Maintains an orderly and secure system for storing patient charts at the front desk.
Records and reconciles daily all monies collected at the front desk.
Maintains a presence at the front desk at all times with the exception of lunches and breaks.
Retrieves and forwards general mailbox messages to the appropriate personnel.
General management of the telephone system. Deactivating after hours answering service/night ring; activating after hours answering service/night ring; and, ensuring the after hours/emergency message is correct and activates.
Forwards patient charts for cancelled cases to the Scheduler for proper storage or disposal.
Cross-trains in scheduling, medical records, chart preparation and collections.
Assists in the sorting, organizing, and filing the medical records in proper order. Including obtaining operative reports, discharge summaries, pathology reports and supply charges and then placing them in the patient's charts.
Ensures that drinks and snacks are stocked in the lobby as well as ensuring that the lobby is cleaned up daily.
Perform other clerical duties as directed by the Imaging Manager.
Other duties as assigned.
QUALIFICATIONS:
High school graduate.
Demonstrated ability to type 45 wpm.
Comprehension of medical terminology.
Minimum one (1) year receptionist experience in an ambulatory surgery facility, acute-care hospital, or doctor's office.
Must have experience using scheduling software.
Must have experience using Microsoft.
Excellent communication skills.
Competency in oral and written skills.
Ability to prioritize and complete tasks in a timely manner.
Ability to perform multiple tasks simultaneously.
Must be able to work under pressure.
$34k-42k yearly est. 1d ago
PATIENT ACCESS SPECIALIST
Premier Health Partners 4.7
Troy, OH
UPPER VALLEY MEDICAL CENTER PART TIME/ PRIMARILY 6:30A-3:00P VARIED, FLEX, FLOAT, INCLUDES WEEKENDS, HOLIDAYS 40 HOURS PER PAY PERIOD The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements.
The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships. Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital's financial policies, possess the ability to apply it to the patient, and secure payment for the patient's hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers
Education
Minimum Level of Education Required: High School completion / GED
Additional requirements:
Preferred educational qualifications: Associates Degree preferred in healthcare or related business field.
Position specific testing requirement: Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm.
Licensure/Certification/Registration
Medical Terminology certification preferred.
Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.
$31k-36k yearly est. 60d+ ago
Part-time Patient Service Representative - Endocrinology
Southwoods Health
Boardman, OH
Location: Endocrinology Office, Boardman, Ohio Southwoods Health is hiring a Part-time Patient Service Representative for our endocrinology office in Boardman, Ohio. This role provides a comprehensive, proactive, and patient-first experience for all patients and visitors. The ideal candidate will demonstrate outstanding customer service and interaction skills to facilitate patient needs while obtaining accurate demographic, financial, and insurance information. Essential Duties:
Perform patient registration and check-in, including co-pay collection, insurance verification, and other arrival desk functions.
Manage patient check-out, including providing post-visit instructions, scheduling follow-up appointments.
Perform telephone triage and assist in facilitating provider instructions.
Create a welcoming, friendly, and professional environment through exceptional customer service.
Collaborate effectively with clinical staff to ensure seamless patient flow.
Recognize and support patients' rights and responsibilities in the performance of all job duties.
Ensure all processes at the practice maintain compliance with all regulatory agencies.
Perform other duties as assigned.
Qualifications & Requirements:
Training or coursework in business office activities, computer skills, and medical terminology.
Effective communication skills, critical thinking, and the ability to problem-solve.
Strong organizational skills, high attention to detail, and a focus on accuracy.
Ability to maintain a professional demeanor at all times, demonstrating strong ethical and moral principles.
A cooperative work attitude toward coworkers, management, physicians, patients, and visitors.
Basic proficiency in Microsoft Office (required).
Medical receptionist experience (preferred).
Schedule:
Status: Part-time (25-29 hours per week).
Shifts: Monday-Wednesday, 7:30 AM - 4:00 PM; Friday, 7:00 AM - 11:00 AM.
At Southwoods, it's not just about the treatment, but how you're treated.
For more information and to apply, please visit our website: ************************
$28k-34k yearly est. 6d ago
Patient Access Specialist
Northeast Ohio Neighborhood 3.8
Cleveland, OH
Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties: Under the supervision of the Business Office Supervisor, the Patient Access Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The Patient Access Specialist provides administrative support to the health center. The Patient Access Specialist does not advise professional personnel, patients or any persons regarding medical issues. The Patient Access Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process.
Education:
High School Graduate or equivalent;
Successful completion of advanced training when available.
Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems.
Full-Time Work Schedule Hours
Day Shift: 8:30 A.M. to 5:30 P.M.
Afternoon/Evening/Weekend/Holiday/ Work Schedule Hours
Monday-Thursday: 12:00 P.M.-9:00 P.M.Friday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M. Holidays: 2:00 P.M.-9:00 P.M.
Part-Time Work Schedule Hours
Monday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M.Holidays: 2:00 P.M. to 9:00 P.M.
$32k-37k yearly est. Auto-Apply 60d+ ago
Registrar ER
Southern Ohio Medical Center 4.7
Portsmouth, OH
Current Employees: If you are currently employed at SOMC please log into UKG Pro to use the internal application process. Department: Patient Registration- ED Shift/schedule: Part Time (20 hrs/wk), Evening Shift Works under the supervision of the Supervisor of Central Scheduling or Patient Registration. The Registrar's primary job function is to be responsible for greeting patients in a professional way and performing an orderly, efficient registration process, collecting out of pocket copays. Responsible for the safeguarding of the public relations of the hospital and confidentiality of its records by consistent professional conduct. Collects Required Medicare and Joint Commission Requirements. Reviews Medical Necessity, provides patient education related to the Registration Processes and Insurance Guidelines. Works with each Ancillary Departments of the hospital to ensure seamless excellent customer service is delivered. Answers questions and offers other information as requested to provide a patient focused sercice and positive impression of the organization. Performs other duties as assigned.
QUALIFICATIONS
Education:
* High School Diploma or successful completion of an equivalent High School Exam Required
Licensure:
* None
Experience:
* One to three months of related work experience is preferred
* Previous registration knowledge preferred
* Medical terminology and insurance knowledge preferred
* Knowledge of CPT/ICD10 preferred
JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS
The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Greets the patient and addresses the needs of both patients and visitors.
2. Answers the telephone within three rings, immediately checks voicemail.
3. Collects/verifies accurate financial and clinical data every registration.
4. Communicates and comprehends hospital registrations, scheduling, admitting, and/or testing procedures and processes.
5. Collects customers' Out of Pocket, co-pays, and deductible expenses and payments as appropriate.
6. Performs accurate patient registrations per department standards. Achieve "A" at yearly performance evaluation.
7. Maintains various departmental records as directed by the Supervisor.
8. Assists in the training and education of employees.
9. Verifies patients pre-registration for accuracy and updates the registrations as needed.
10. Scan applicable registration documents into the Imaging System.
11. Scans a copy of the insurance cards on every registration.
12. Identifies specific needs and directs them to the appropriate agency for assistance.
13. Collects patient email address and assists with Patient Portal Facility enrollment.
14. Completes Medicare Secondary Payer Questionnaire for every Medicare Patient.
15. Demonstrates a thorough understanding of all insurances with an above average knowledge of Medicare, MSP, and billing guidelines.
16. Ensures that all general office duties are completed, such as, but not limited to, mailing, filing/scanning, paperwork process, maintaining ordering supplies.
17. Performs other duties as assigned.
Thank you for your interest in Southern Ohio Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status
Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.
$31k-39k yearly est. 1d ago
Patient Access Representative Brunswick Rheumatology - Part Time
Uhhospitals
Brunswick, OH
Patient Access Representative Brunswick Rheumatology - Part Time - (260000A4) Description A Brief OverviewThe Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers.
They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information.
They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service.
They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule.
The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience.
What You Will DoChecking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments.
Assists patients with enrolling and utilizing MyChart.
Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances.
Assist with completion of various types of paperwork and forms.
Effectively work EPIC workques, worklist and inbasket messages.
Schedules referrals and follow-up visits.
Accurate and timely scanning of documents into EPICAdditional ResponsibilitiesFunctions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency.
Actively participates in UH emergency preparedness.
Maintains a clean and organized work area.
Will be cross-trained to perform other duties as assigned.
May be scheduled to work at off-sites.
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications EducationHigh School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience1+ years Customer Service (Required) 1+ years Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-BrunswickWork Locations: 4065 Center Road Suite 210 4065 Center Road Suite 210 Brunswick 44212Job: Administrative SupportOrganization: Specialty_Care_UHMSOSchedule: Part-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: Yes, 15 % of the TimeRemote Work: NoJob Posting: Jan 22, 2026, 8:34:04 PM
$29k-37k yearly est. Auto-Apply 2d ago
Patient Access Representative I
Cleveland Clinic 4.7
Cleveland, OH
Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Customer service caregivers deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
**A caregiver in this position works part-time, 10:00am-9:00pm, 2-3 days per week, with rotating full weekend and holiday coverage.**
A caregiver who excels in this role will:
+ Perform registration and obtain information about demographics, insurance, medical and financial
+ Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED, and cash register
+ Function as a Super User and act as a resource for training of new caregivers.
+ Provide registration and cash collection access in Epic
Minimum qualifications for the ideal future caregiver include:
+ High school diploma or GED and two years of experience in a customer facing role OR an Associate's Degree and one year of experience OR a Bachelor's Degree
+ Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year
+ Basic PC software application knowledge and ability to use multiple data systems
**Physical Requirements:**
+ Ability to communicate and exchange accurate information.
+ Ability to perform work in a stationary position for extended periods.
+ Ability to work with physical records or operate a computer or other office equipment.
+ In some locations, ability to travel throughout the hospital system.
+ In some locations ability to move up to 25 lbs.
**Personal Protective Equipment:**
+ Follows standard precautions using personal protective equipment as required.
**Pay Range**
Minimum hourly: $15.75
Maximum hourly: $21.65
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$15.8-21.7 hourly 4d ago
Patient Registration Representative, Part Time
Ohiohealth 4.3
Mount Gilead, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Part Time, 24 hours a week, Patient Registration Representative at Morrow County Hospital.
This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates.
**Responsibilities And Duties:**
Accurately identifies patient in the EMR system.
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, face to face and/or bedside location) to complete registration all while maintaining patient confid
entiality.
Provides exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates.
Performs registration functions in any of the Patient Access areas.
Uses critical thinking skills to make decisions, resolve issues, or escalate concerns when they arise.
Uses various computer programs to enter and retrieve information.
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
Secures and tracks insurance authorizations and processes BWC patients.
Transcribes ancillary orders
Schedules outpatients
Generates, prints, and provides patient estimates utilizing price estimator products.
Collects patient's Out of Pocket expenses and past balances to meet individual and department goals
Attempts to collect residual balances from previous visits
Answers questions or concerns regarding insurance residuals and self pay accounts
Uses knowledge of CPT codes to accurately select codes from clinical descriptions
Generates appropriate regulatory documents and obtains consent signatures.
identifies and/or determines patient Out of Network acceptance into the organization
Reviews insurance information and speaks to patients regarding available financial aid
Explains billing procedures, hospital policies and provides appropriate literature and documentation
Scans required documents used for claim submission into patient's medical record
Escorts or transports patients in a safe and efficient manner to and from various destinations.
Assists clinical staff in administrative duties as needed
Complies with policies and procedures that are unique to each access area
Assists with training new associates.
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas
Goes to the Nursing Units to register or obtain consents
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
Makes reminder phone calls to patients.
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts
Maintains patient logs for statistical purposes
Reviews insurance information and determines need for referrals and/or financial counseling.
Educates patients on MyChart, including activation.
**Minimum Qualifications:**
High School or GED (Required)
**Additional Job Description:**
Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting.
**Work Shift:**
Variable
**Scheduled Weekly Hours :**
24
**Department**
Main Registration
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$30k-33k yearly est. 8d ago
Part-Time Patient Experience Coordinator
Pinnacle Fertility Inc.
Canfield, OH
Job Description
About Us
Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at **************************
About the Role
The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. As a Patient Experience Coordinator, you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care.
We are seeking a Patient Experience Coordinator to join our dedicated team at Pinnacle Fertility- Ohio in Canfield, OH. This is a part-time, onsite position, working Monday, Wednesday, and Friday from 7:00AM -3:30PM.
Key Responsibilities
Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments.
Answer and manage incoming calls, schedule appointments, and provide support to clinical staff.
Maintain accurate patient records, process billing information, and collect copays.
Ensure the reception area is clean, organized, and welcoming for all visitors.
Room patients and ensure examination rooms are properly prepared after each patient visit.
Assist with additional projects and administrative duties as assigned.
Position Requirements
Education:
High school diploma or equivalent required.
Experience:
1 year of experience in a medical office, front desk, or customer service.
Skills:
Strong communication, organizational, and multitasking skills.
Proficiency with electronic medical records (EMR) and basic computer skills (Preferred).
Flexibility:
Must be willing to train for one week at our Akron location.
Compensation:
Hourly Rate: $18.50 - $20.00 per hour (final offers based on experience, skills, and qualifications).
Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we celebrate diversity and are committed to creating an inclusive environment for all team members. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.
$18.5-20 hourly 10d ago
ED Registration Specialist - 500129
Utoledo Current Employee
Toledo, OH
Title: ED Registration Specialist
Department Org: Registration - 108820
Employee Classification: B2 - Classif'd Part Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 3
Start Time: 7PM/11PM End Time: 7AM/11AM
Posted Salary: 17.10
Float: True
Rotate: True
On Call: True
Travel: True
Weekend/Holiday: True
Job Description:
The ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center.
Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data.
The ED Registration Specialist is highly skilled and works at a fully cross functional level.
Minimum Qualifications:
- High School diploma or equivalent required
- Previous customer service experience required
- Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one (1) of the three (3) following is required:
o Registration Specialist
o Collection/Billing specialist
o Check-in/out Clerk- who enters patient demographic/insurance information in system (testing may be given)
Communication and other skills:
- Must have working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently.
- Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service.
- Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested.
Preferred Qualifications:
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Department: Patient Registration Admitting Office Weekly Hours: 18 Status: Part time Shift: Days (United States of America) When patients come to receive medical services, you will register or pre-register them by getting their information, validating insurance, and receiving payments.
When patients, visitors or staff have questions, you will answer those questions or refer them to someone or someplace to find their answers. You may also perform various clerical functions.
ACCOUNTABILITIES
* Perform a variety of face-to-face registration, pre-registration, scheduling, billing, and collection functions for all payers including self-pay which includes but not limited to verifying insurance benefits.
* Contacts patients via phone for necessary information pertaining to registration, billing, and collection.
* Resolve inquiries received pertaining to patient accounts. Post payments to patient accounts as appropriate.
* Work with internal departments to obtain information for external requests including refunds.
* Act as a liaison to outside vendors. Review debits, credits, refunds, bad debt and contractual allowances for accuracy and processes as applicable. Reconcile electronic payment remittances.
* Understand and follow basic billing regulations and corporate compliance plans.
The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
REQUIREMENTS
* High school diploma or GED
* Must have at least 1 year experience in medical registration, billing, customer service or collection.
PREFERRED REQUIREMENTS
* Basic knowledge of health insurance plans & medical terminology
ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.
Benefits:
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ************************
Equal Opportunity Employer/Drug-Free Workplace
$26k-30k yearly est. 1d ago
Patient Registration I - Patient Access
Kettering Health Network 4.7
Huber Heights, OH
Job Details
Kettering Health Huber|Huber Heights| Part Time| 2nd Shift
Responsibilities & Requirements
Job Responsibilities:
's major duties include, but are not limited to the following:
Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication.
Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts
Ensuring that payer sources and payment arrangements and options have been discussed
Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
Job Requirements:
High school diploma required
One or more years of medical office or customer service experience required
Previous registration or scheduling experience strongly preferred
Excellent written and oral communication skills
Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge
Demonstrated competency in working in teams and ability to effectively communicate with all levels
Ability to learn site specific patient processing software.
Computer literate and very strong with Microsoft Office Suite.
Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful, caring and professional manner
Flexible schedule to fit staffing needs.
Overview
Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
$32k-38k yearly est. Auto-Apply 21d ago
Patient Registration Clerk - Part Time, Variable
Hocking Valley Community Hospital 3.3
Logan, OH
Hocking Valley Community Hospital (HVCH) is looking for a Patient Registration Clerk to become part of our supportive and hardworking team.
Revenue Cycle Department - Part Time, Variable hours/days
The starting rate is $15.50/hr, firm.
Additional shift differential pay.
What We Offer
Flexible scheduling opportunities to help with work-life balance, burnout, and mental well-being.
Medical, Dental, and Vision insurance is paid in part by the hospital. Opt out, pay out option for full time employees.
Life/AD&D and Long-Term Disability are paid by the hospital.
Voluntary Life and Supplemental Insurance options such as Short-Term Disability, Cancer, Accident, etc.
Flexible Spending Accounts (Healthcare and Dependent Care) and Health Savings Accounts.
OPERS pension plan with a hospital contribution of 14% and optional Deferred Compensation for retirement.
Paid sick, vacation, and 11 paid holidays with carry-over and cash out options. Vacation can be used after 90 days of employment as it accrues.
Student Loan Forgiveness and Federal Tuition Grant Programs such as Public Service Loan Forgiveness eligibility.
Tuition/Education Reimbursement and our Grow Your Own Program to financially support employees in obtaining education/certifications/licenses while working at the hospital.
Tuition Discounts: Hocking College (50% discount on tuition), Mt. Carmel College of Nursing, Ohio Christian University, Chamberlain University, Walden University, Excelsior University, Purdue Global, Cincinnati University, and Grand Canyon University.
Brand new State-of-the-Art SIM Lab for advanced training and education.
Clinical Ladder/Residency program for nurses.
Employee Engagement Committee to bring wellness and fun back to healthcare.
Single location, free, and close parking - no dealing with taking shuttles to work!
Education, development, and career advancement opportunities.
Employee Assistance and Wellness Programs.
Our Desired Candidate Will Have
High School Diploma (or GED or High School Equivalence Certificate) strongly preferred.
One year previous medical office and patient registration experience strongly preferred.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Computer literacy, good typing skills is necessary.
Knowledgeable of insurance providers is a plus.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Self-starter with the ability to adapt.
Excellent communication skills.
Ability to function as a team player.
Who We Are
Welcome to Hocking Valley Community Hospital, your trusted full-service critical access hospital located in the heart of beautiful Hocking Hills, Logan, Ohio. We are dedicated to providing exceptional care close to home, ensuring that our community has access to high-quality medical services without the need to travel far. Equipped with state-of-the-art equipment and technology, we deliver advanced medical treatments and diagnostic services to meet your healthcare needs.
Safety is our top priority, and we are committed to maintaining the highest standards for both patients and employees. Our friendly and compassionate team fosters an employee-first culture, as evidenced by our 4/5 rating on Indeed from current and past employees. We also rank in the top 20% in Wellbeing Scores, highlighting our commitment to the well-being of our staff. Our dedication to patient care is reflected in our excellent patient satisfaction scores, as we proudly rank 10th out of 134 hospitals in Ohio. We have an employee satisfaction score of 88% for two years in a row! Visit our website at hvch.org to see why employees love working here and why we put employees first!
At Hocking Valley Community Hospital, we prioritize health and comfort, striving to make every visit a positive experience. Here, you have a name and a face, not just a number.
Not familiar with Hocking Hills? See our serene beauty and abundance of outdoor and family activities: *************************************
Applicants must be authorized to work in the U.S. without sponsorship, now or in the future.
Hocking Valley Community Hospital (HVCH) is an Equal Employment Opportunity Employer and as such we are committed to having a workforce that reflects diversity at all levels. Both applicants and employees are treated without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Hocking Valley Community Hospital has a zero tolerance substance policy, including any form of marijuana, and completes extensive drug screening on candidates and employees. We also conduct extensive background checks that adhere to the Ohio Revised Code for public hospitals. Please ask HR if you have any questions or concerns at ***********.
Employment Type:Part time Shift:Day ShiftDescription:
Phlebotomy Registration Specialist, Casual / PRN
The Phlebotomy Registration Specialist ensures accurate registration and ordering of patients presenting to the collections site. All information required for the completion of both test ordering and patient registration is collected. Places patient orders; collects and labels specimens utilizing positive patient identification. Processes and prepares specimens for transport as needed. Produces
reports for faxing or delivery as needed and communicates appropriate information to the healthcare team. Registers patients in the appropriate systems.
Responsibilities
Demonstrate friendliness, courtesy and effective communication to create a professional environment and provide first class service
Create a caring and healing environment that keeps the patient and family at the center of care
Collects specimens utilizing professional and accepted practices; labels specimens accurately
Responsible for ensuring all patient demographics and insurance information is complete in the hospital billing system to assure optimal data integrity throughout the registration process
Minimum Requirements
High school diploma or equivalent
Phlebotomy and basic computer skills required; Registration experience helpful
Effective Communication Skills
Ability to effectively function in stressful situations and perform multiple tasks
Ability to work a flexible schedule, as needed; must have reliable transportation to travel to various locations, including to but not limited to other offices and sites.
**This position will help cover at outpatient sites throughout the Columbus area on an as needed basis.
Ministry/Facility Information:
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, sexual orientation, or physical ability.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$28k-31k yearly est. Auto-Apply 5d ago
ED Registration Specialist - 498737
University of Toledo 4.0
Toledo, OH
Title: ED Registration Specialist
Department Org: Registration - 108820
Employee Classification: B2 - Classif'd Part Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 3
Start Time: 7PM/11PM End Time: 7AM/11AM
Posted Salary: Starting hourly wage is $15.87
Float: True
Rotate: True
On Call: True
Travel: True
Weekend/Holiday: True
Job Description:
The ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center.
Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data.
The ED Registration Specialist is highly skilled and works at a fully cross functional level.
Minimum Qualifications:
- High School diploma or equivalent required
- Previous customer service experience required
- Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one (1) of the three (3) following is required:
o Registration Specialist
o Collection/Billing specialist
o Check-in/out Clerk- who enters patient demographic/insurance information in system (testing may be given)
Communication and other skills:
- Must have working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently.
- Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service.
- Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested.
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5:00 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.
$15.9 hourly 60d+ ago
Patient Registration, GREEN EMERGENCY
Summa Health 4.8
Uniontown, OH
Patient Access Liaison II Emergency/Labor and Delivery Status/Hours: Green ED/L&D-Part Time Night Shift Variable Patient Access Schedule: 630P-630A, Every Other Weekend and Every Other Holiday. Can be mandated $1500 Hire On Bonus Benefit Eligible Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Interviews patients in person, at their workstation, or at the bedside to obtain all necessary account information in a fast-paced and complex clinical environment. Communicates effectively with patients and their families and navigates them through the registration process, insurance policies and healthcare benefits. Ensures patient brochures/registration documents are presented, explained, and completed accurately. Utilizes appropriate resources and applications to accurately assign insurance plans, performs insurance eligibility and discovery activities, generate patient estimates, collect patient co-payments, co-insurances and deductibles, identify patients without insurance, provide financial assistance information and make referrals to patient financial advocates when appropriate. Provides a high level of customer service and professional presence to present a positive impression of Summa Health.
Minimum Qualifications:
1. Formal Education Required:
a. High school diploma or equivalent
b. Post high school level coursework in healthcare, accounting, business, public relations or related field preferred.
2. Experience and Training Required:
a. One (1) year experience performing customer service or general office support experience in any industry preferred.
b. Experience in Registration, Insurance Verification/Pre-Certification, Financial counseling, Patient Accounts a plus
3. Other Skills, Competencies and Qualifications:
a. Ability to function in a fast-paced and complex clinical environment.
b. Knowledge of keyboard with high accuracy and Microsoft Office products (Excel, Word, Outlook).
c. Demonstrates communication, organizational and interpersonal skills.
d. Interpersonal and communication skills to interact with patients, families, and clinical co-workers in crisis or trauma situations.
e. Possesses problem solving skills and ability to recommend solutions
f. Ability to document registration information in designated computer software applications in a timely and accurate manner.
g. Ability to work well within a team environment by offering and accepting honest and constructive feedback, supporting team goals, encouraging and mentoring fellow team members.
h. Ability to be highly motivated, work independently, make decisions, and work in a fast paced stressful environment.
i. Demonstrates knowledge of all departmental downtime applications and processes.
j. Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
4. Level of Physical Demands:
a. Ability to sit or stand for extended periods up to 12 hours.
b. Ability to perform bedside registration activities with a workstation on wheels.
c. Work every other weekend and holiday.
d. May be mandated for additional overtime shifts to meet operational demands of the department.
e. Ability to adjust work hours to meet operational demands as required
f. Reliable Transportation required
g. Ability to push a wheelchair/patient and ambulate to other departments/units within the Facility.
Equal Opportunity Employer/Veterans/Disabled
$18.31/hr - $21.97/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.
* Basic Life and Accidental Death & Dismemberment (AD&D)
* Supplemental Life and AD&D
* Dependent Life Insurance
* Short-Term and Long-Term Disability
* Accident Insurance, Hospital Indemnity, and Critical Illness
* Retirement Savings Plan
* Flexible Spending Accounts - Healthcare and Dependent Care
* Employee Assistance Program (EAP)
* Identity Theft Protection
* Pet Insurance
* Education Assistance
* Daily Pay
$18.3 hourly 1d ago
Registration Specialist - Part Time (.5 FTE)
Lindner Center of Hope 4.5
Mason, OH
Registration Specialist Part-Time - 20 Hours (.5 FTE) About Us: The Lindner Center of Hope is a nonprofit, comprehensive mental health center and global leader offering state-of-the-science diagnosis and treatment of the most pervasive mental illnesses of our time.
One of the first centers designed as a fully integrated system of care to address deficiencies in mental health care as identified by the Institute of Medicine.
Innovative residential assessment, inpatient and outpatient programs in partnership with UC Health serving more than 54,660 patients from around the world.
A leader in research and collaborations that are advancing the field and positioning Cincinnati as a national leader in mental health care.
We embrace the many talents, skills, and experiences our employees bring to Lindner Center of Hope. Everyone is encouraged to use their unique gifts to express ideas, make meaningful contributions to our programs and genuine connections with patients and family, as well as strengthen donor, referrer and community relations.
At Lindner Center of Hope, you'll have the opportunity for a consistently rewarding career, working for an organization that shares your desire and ability to make a demonstrable difference in the lives of people living with mental illness. Position Summary: This position provides administrative support to the clinicians providing outpatient services at the Lindner Center of Hope. This position works closely with the Intake, Patient Registration and Billing staffs to provide excellent service to patients and families receiving outpatient services. Major Duties and Responsibilities: Front Desk:
Greets new and established outpatients upon arrival, complete registration and obtains and/or verify all demographic and insurance information making updates or corrections in the patient account system as appropriate. Completes the Medicare Secondary Payer Questionnaire for all Medicare patients during the registration process.
Obtains the appropriate signatures on consents and assignment of benefits. Scans insurance cards, picture ID, signed consents and other appropriate documents into the document imaging system.
Collects co-pay, deductible or other out-of-pocket liability and receipts the patient.
Reviews any outstanding balances with patients at check in and provides a patient statement upon request. Attempts to collect on past due balances or refer the patient to the billing department or financial counselor to make arrangements to settle bill.
Counts and balances cash drawers/boxes daily. Prepares daily cash reconciliation report ensuring that receipts are posted correctly and submits all payments to the cashier at the end of each shift.
Clearly documents all activity on the patient's account in the patient accounting system.
Work the assigned work queues on a routine basis as a self-auditing tool to detect any missing registration information. Follow up as needed.
Greets all visitors in a respectful manner as they enter the main lobby.
Assists all visitors and staff members with questions and provides patients and visitors with a badge and directions to the appropriate areas of LCOH.
Performs all other duties as assigned.
Position Qualifications:
High school diploma required
At least 2 years of experience in doctor' office or health care administrative position required. Experience working in mental health setting preferred.
Strong customer service skills and a high degree of confidentiality are required.
Must have strong computer skills including Excel and Word.
Receptionist skills involving answering the telephone, greeting patients/visitors, and making appointments are required.
Ability to enthusiastically follow and model the Lindner Center of Hope mission, vision and values.
Physical Requirements: The physical demands of this position are consistent with those performed in a normal office environment, including occasional lifting, carrying, pushing or pulling, and sufficient manual dexterity to operate standard office equipment and ability to use a computer. Perks and Benefits At LCOH, we are dedicated to fostering a supportive and caring environment. As part of our team, you'll have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees
Flexible spending and health savings accounts
Generous paid time off that starts accruing on day one
Opportunities for tuition reimbursement and continuous education
An employer-matching 401(k) retirement plan to help you plan for the future
Complimentary gym membership
Employer-provided short and long-term disability coverage, life insurance and an Employee Assistance Program
A community of mission-driven individuals passionate about making a difference
All candidates extended conditional offer of employment will be subject to a WebCheck (BCI & FBI Fingerprinting). Fingerprints will be submitted to the Bureau of Criminal Investigation (BCI) and the Federal Bureau of Investigation (FBI). The reports from these agencies will include criminal record information. Lindner Center of Hope will follow the requirements for employment based on the State of Ohio Administrative Code 5122-30-31, and any other regulatory requirements regarding criminal background checks. Lindner Center of Hope also reserves the right to obtain Consumer Reports and/or Investigative Consumer Reports as defined in the Federal Fair Credit Reporting ACT (FCRA).
Lindner Center of Hope is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$29k-33k yearly est. 52d ago
Patient Registration I - Patient Access
Kettering Medical Center Network 3.5
Huber Heights, OH
Job Details Kettering Health Huber|Huber Heights|Part Time| Days Responsibilities & Requirements 's major duties include, but are not limited to the following: * Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication.
* Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts
* Ensuring that payer sources and payment arrangements and options have been discussed
* Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
* Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
* Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
Preferred Qualifications
Qualifications:
* Previous registration or scheduling experience strongly preferred
* Excellent written and oral communication skills
* Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge
* Demonstrated competency in working in teams and ability to effectively communicate with all levels
* Ability to learn site specific patient processing software.
* Computer literate and very strong with Microsoft Office Suite.
* Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful, caring and professional manner
* Flexible schedule to fit staffing needs.
Education:
* High school diploma required
* One or more years of medical office or customer service experience required
Overview
Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.