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Emergency room registrar skills for your resume and career

15 emergency room registrar skills for your resume and career
1. Patients
- Maintained direct involvement in interviewing patients and gathering demographic data and account information, as well as in validating insurance coverage.
- Interview incoming emergency room patients or their representatives to obtain demographic data, insurance coverage and method of payment.
2. Medical Terminology
- Required use of medical terminology (certificate obtained).
- Completed Medical Terminology class with 103% out of 105%.
3. Insurance Verification
- Handled full range of medical/secretarial- scheduling, billing and insurance verification.
- Answered any questions regarding insurance verification and registration service procedure.
4. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Demonstrated excellent customer service answering patients' questions, providing patient services' support and offering relevant information.
- Collected patient deductibles, co-payments and/or coinsurance requirements while maintaining exemplary customer service standards.
5. Patient Care
Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.
- Assisted medical staff with direct patient care, answering and transferring phone calls, registering and assisting patients and visitors.
- Cross-trained to handle admitting duties as needed and also unit clerk in the emergency department and on patient care floors.
6. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Direct patient contact to obtain necessary information for accurate data entry.
- Performed data entry by receiving patient information at intake.
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- Verified insurance eligibility from commercial insurances, Medicaid and Medicare daily.
- Verified insurance eligibility and obtained copies of insurance cards.
8. Computer System
- Entered and updated all required data in Advocate computer systems to activate accounts and notify clinical department of patient arrival.
- Registered and Admitted patients into hospitals computer system inputting demographic and insurance information.
9. Health Insurance
- Assisted hospital staff when needed and followed Health Insurance Portability and Accountability Act (HIPPA) guidelines.
- Collect personal data as well as payment information and verify health insurance coverage; taking payments.
10. Meditech
- Facilitate weekly refresher training sessions on Meditech and other software applications used to assist the registrars.
- Utilized Meditech data system to process patient information in emergency room triage and in-patient facilities.
11. Insurance Benefits
- Verified patient insurance benefits and acquired necessary authorizations from appropriate payers.
- Verify insurance benefits and process patient discharge paperwork.
12. Insurance Coverage
- Interviewed patients for all pertinent information, verified insurance coverage and ensured all necessary documents were properly completed and signed.
- Served as liaison between the hospital and insurance provider on behalf of patients ensuring accurate verification of insurance coverage.
13. HIPAA
- Maintained confidential case information/files and ensured compliance with HIPAA regulations.
- Obtain legal consent to treat, and facilitate visitor interactions with nursing staff to insure enforcement of HIPAA compliance.
14. Hippa
HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.
- Required to explain hospital forms, HIPPA guidelines, and patient rights and offer any information requested on POA.
- Adhered with all State and Federal regulations such as EMTALA and HIPPA requirements.
15. Medicaid
- Managed Medicare, Medicaid environment and third party reimbursements.
- Evaluated eligibility of all Medicaid processes and visits.
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List of emergency room registrar skills to add to your resume

The most important skills for an emergency room registrar resume and required skills for an emergency room registrar to have include:
- Patients
- Medical Terminology
- Insurance Verification
- Customer Service
- Patient Care
- Data Entry
- Insurance Eligibility
- Computer System
- Health Insurance
- Meditech
- Insurance Benefits
- Insurance Coverage
- HIPAA
- Hippa
- Medicaid
- Patient Accounts
- Insurance Cards
- Consent Forms
- Patient Charts
- Front Desk
- Outpatient Services
- EMTALA
- Registration Process
- Patient Data
- Hospital Policies
- Medical Insurance
- Physician Orders
- Insurance Data
- Medical Charts
- EMR
- CPT
- Patient Interviews
- Emergency Situations
- ICD-9
- Financial Data
- Emergency Care
- Cerner
- EMS
- Ambulances
- Demographic Data
- Inpatient Admissions
- HDX
- Federal Regulations
- Insurance Billing
- Billing Purposes
- Patient Confidentiality
- Passport
- Payment Options
Updated January 8, 2025