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Working as an Emergency Services Dispatcher

There is more than meets the eye when it comes to being an emergency services dispatcher. For example, did you know that they make an average of $19.9 an hour? That's $41,392 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 5,500 job opportunities across the U.S.

What Does an Emergency Services Dispatcher Do

There are certain skills that many emergency services dispatchers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed empathy, typing skills and communication skills.

When it comes to the most important skills required to be an emergency services dispatcher, we found that a lot of resumes listed 7.7% of emergency services dispatchers included cad, while 7.3% of resumes included police department, and 6.4% of resumes included service calls. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the emergency services dispatcher job title. But what industry to start with? Most emergency services dispatchers actually find jobs in the government and manufacturing industries.

How To Become an Emergency Services Dispatcher

If you're interested in becoming an emergency services dispatcher, one of the first things to consider is how much education you need. We've determined that 33.3% of emergency services dispatchers have a bachelor's degree. In terms of higher education levels, we found that 4.0% of emergency services dispatchers have master's degrees. Even though some emergency services dispatchers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an emergency services dispatcher. When we researched the most common majors for an emergency services dispatcher, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on emergency services dispatcher resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become an emergency services dispatcher. In fact, many emergency services dispatcher jobs require experience in a role such as customer service representative. Meanwhile, many emergency services dispatchers also have previous career experience in roles such as cashier or sales associate.

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Average Salary$41,392
Job Growth Rate6%

Emergency Services Dispatcher Jobs

Emergency Services Dispatcher Career Paths

Top Careers Before Emergency Services Dispatcher

Cashier
13.1%

Top Careers After Emergency Services Dispatcher

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Emergency Services Dispatcher

Emergency Services Dispatchers in America make an average salary of $41,392 per year or $20 per hour. The top 10 percent makes over $52,000 per year, while the bottom 10 percent under $32,000 per year.
Average Salary
$41,392

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Emergency Services Dispatcher
Emergency Services Dispatcher
City of Pueblo
City of Pueblo
10/26/2020
10/26/2020
$40,26510/26/2020
$40,265
Emergency Services Dispatch (911)
Emergency Services Dispatch (911)
Town of Vail
Town of Vail
10/20/2020
10/20/2020
$49,52510/20/2020
$49,525
Emergency Services Dispatcher II
Emergency Services Dispatcher II
El Paso County
El Paso County
09/28/2020
09/28/2020
$46,83209/28/2020
$46,832
Dispatch, Emergency Services Safety
Dispatch, Emergency Services Safety
Denver Public Schools
Denver Public Schools
06/19/2020
06/19/2020
$44,41106/19/2020
$44,411
Emergency Services Dispatcher
Emergency Services Dispatcher
City of Pueblo
City of Pueblo
03/23/2020
03/23/2020
$40,26503/23/2020
$40,265

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Emergency Services Dispatcher Demographics

Gender

female

62.8%

male

32.5%

unknown

4.7%

Ethnicity

White

65.3%

Hispanic or Latino

14.3%

Black or African American

13.0%

Foreign Languages Spoken

Spanish

86.4%

Dakota

4.5%

Korean

4.5%
See More Demographics

Emergency Services Dispatcher Education

Majors

Degrees

Bachelors

33.3%

High School Diploma

31.3%

Associate

18.8%

Entry Level Jobs For Becoming An Emergency Services Dispatcher

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Full Time
Part Time
Internship
Temporary

Top Skills For an Emergency Services Dispatcher

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 7.7% of emergency services dispatchers listed cad on their resume, but soft skills such as empathy and typing skills are important as well.

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Top Emergency Services Dispatcher Employers

1. GEICO
4.4
Avg. Salary: 
$48,043
Emergency Services Dispatchers Hired: 
225+
2. ADT
3.9
Avg. Salary: 
$45,927
Emergency Services Dispatchers Hired: 
15+
3. El Paso County
4.1
Avg. Salary: 
$47,556
Emergency Services Dispatchers Hired: 
11+
4. Bridgestone Tires
4.8
Avg. Salary: 
$48,974
Emergency Services Dispatchers Hired: 
7+
5. Sitel Operating
4.3
Avg. Salary: 
$31,273
Emergency Services Dispatchers Hired: 
6+
6. Lockheed Martin
4.9
Avg. Salary: 
$78,520
Emergency Services Dispatchers Hired: 
6+

Recently Added Emergency Services Dispatcher Jobs

Updated October 2, 2020