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What is an Emergency Services Dispatcher

There is more than meets the eye when it comes to being an Emergency Services Dispatcher. For example, did you know that they make an average of $21.91 an hour? That's $45,567 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 5,500 job opportunities across the U.S.

What Does an Emergency Services Dispatcher Do

There are certain skills that many Emergency Services Dispatchers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Ability to multitask, Communication skills and Empathy.

Learn more about what an Emergency Services Dispatcher does

How To Become an Emergency Services Dispatcher

If you're interested in becoming an Emergency Services Dispatcher, one of the first things to consider is how much education you need. We've determined that 34.5% of Emergency Services Dispatchers have a bachelor's degree. In terms of higher education levels, we found that 3.1% of Emergency Services Dispatchers have master's degrees. Even though some Emergency Services Dispatchers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an Emergency Services Dispatcher. When we researched the most common majors for an Emergency Services Dispatcher, we found that they most commonly earn Bachelor's Degree degrees or High School Diploma degrees. Other degrees that we often see on Emergency Services Dispatcher resumes include Associate Degree degrees or Diploma degrees.

You may find that experience in other jobs will help you become an Emergency Services Dispatcher. In fact, many Emergency Services Dispatcher jobs require experience in a role such as Customer Service Representative. Meanwhile, many Emergency Services Dispatchers also have previous career experience in roles such as Cashier or Sales Associate.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

And if you’re looking for a job, here are the five top employers hiring now:

  1. Pueblo City Planning & Development Jobs (9)
  2. Lockheed Martin Jobs (6)
  3. Denver Public Schools Jobs (5)
  4. El Paso County Jobs (16)
  5. Management Consulting Jobs (5)
Average Salary
$45,567
Average Salary
Job Growth Rate
6%
Job Growth Rate
Job Openings
90,798
Job Openings
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Emergency Services Dispatcher Career Paths

Top Careers Before Emergency Services Dispatcher

Top Careers After Emergency Services Dispatcher

Emergency Services Dispatcher Jobs You Might Like

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Average Salary for an Emergency Services Dispatcher

Emergency Services Dispatchers in America make an average salary of $45,567 per year or $22 per hour. The top 10 percent makes over $59,000 per year, while the bottom 10 percent under $34,000 per year.
Average Salary
$45,567
Find Your Salary Estimate
How much should you be earning as an Emergency Services Dispatcher? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.
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Choose From 10+ Customizable Emergency Services Dispatcher Resume templates

Zippia allows you to choose from different easy-to-use Emergency Services Dispatcher templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Emergency Services Dispatcher resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Emergency Services Dispatcher Resume
Emergency Services Dispatcher Resume
Emergency Services Dispatcher Resume
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Emergency Services Dispatcher Demographics

Emergency Services Dispatcher Gender Distribution

Male
Male
38%
Female
Female
62%

After extensive research and analysis, Zippia's data science team found that:

  • Among Emergency Services Dispatchers, 62.0% of them are women, while 38.0% are men.

  • The most common race/ethnicity among Emergency Services Dispatchers is White, which makes up 78.0% of all Emergency Services Dispatchers.

  • The most common foreign language among Emergency Services Dispatchers is Spanish at 86.4%.

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Emergency Services Dispatcher Education

Emergency Services Dispatcher Majors

22.7 %

Emergency Services Dispatcher Degrees

Bachelors

34.5 %

High School Diploma

26.3 %

Associate

25.9 %
Job Openings

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Online Courses For Emergency Services Dispatcher That You May Like

Start Improving Customer Service
udemy
4.1
(2,025)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

Truck Dispatcher Training (STEP BY STEP, work independently)
udemy
4.1
(318)

FULL COURSE- How to Become a Truck Dispatcher, how to book loads for semi-trucks and start your own Dispatch Company...

Personal Emergency Planning (Coronavirus - COVID-19 Edition)
udemy
4.8
(1,441)

Learn how to prepare for and respond to all the different kinds of emergencies that could befall you including COVID-19...

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Top Skills For an Emergency Services Dispatcher

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 10.2% of Emergency Services Dispatchers listed Emergency on their resume, but soft skills such as Ability to multitask and Communication skills are important as well.

1. West Virginia

Total Emergency Services Dispatcher Jobs:
218
Highest 10% Earn:
$76,000
Location Quotient:
1.37
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Washington

Total Emergency Services Dispatcher Jobs:
996
Highest 10% Earn:
$78,000
Location Quotient:
1.31
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Oregon

Total Emergency Services Dispatcher Jobs:
480
Highest 10% Earn:
$91,000
Location Quotient:
1.11
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Emergency Services Dispatchers

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Top Emergency Services Dispatcher Employers

Most Common Employers For Emergency Services Dispatcher

RankCompanyZippia ScoreAverage Emergency Services Dispatcher SalaryAverage Salary
1
1.Jefferson County Schools
$46,817
2$44,940
3$43,953
4$43,868
5
5.Tyco Integrated Security
$43,760
6$43,689