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Best emergency telecommunications dispatcher certifications

Emergency telecommunications dispatcher certifications allow job seekers to demonstrate their competency as an emergency telecommunications dispatcher to employers. However, not all emergency telecommunications dispatcher certifications provide the same value for job seekers.

The best certifications for an emergency telecommunications dispatcher are Emergency Medical Technician (EMT), Emergency Fire Dispatcher Certification (EFD), and Emergency Medical Dispatcher Certification (EMD).

Below is a list of the best emergency telecommunications dispatcher certifications. Obtaining an emergency telecommunications dispatcher certification will give you a leg up when you apply for jobs and increase your potential salary.

7 best emergency telecommunications dispatcher certifications

1. Emergency Medical Technician (EMT)

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)
Certifying organization
National Registry of Emergency...

2. Emergency Fire Dispatcher Certification (EFD)

The Emergency Fire Dispatcher (EFD) through the use of the FPDS™ brings the science of structured call processing to the fire-rescue field.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)

3. Emergency Medical Dispatcher Certification (EMD)

The Emergency Medical Dispatcher (EMD) has been recognized as an essential component of effective EMS systems. Proper and timely training as well as a sound medical protocol are what help EMDs deliver quality care to the calling public with emergency medical needs.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)

4. Certified Emergency Manager (CEM)

A Certified Emergency Manager® (CEM®) has the knowledge, skills and ability to effectively manage a comprehensive emergency management program. A CEM® has a working knowledge of all the basic tenets of emergency management, including mitigation, preparedness, response and recovery. A CEM® has experience and knowledge of interagency and community-wide participation in planning, coordination and management functions designed to improve emergency management capabilities. A CEM® can effectively accomplish the goals and objectives of any emergency management program in all environments with little or no additional training orientation.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 5 year(s)

5. Emergency Medical Dispatcher

This course is based on the NHTSA National Standard Curriculum for EMD. Completion of the APCO Institute Emergency Medical Dispatcher course means that the student has met all of the requirements of the National Standard Curriculum - an important point for states that require compliance with the national curriculum.Topics covered provide the student with the knowledge and foundation to answer calls for emergency medical service and properly prioritize the response. The course also provides the student with the knowledge needed to convey proper pre-arrival instructions to the caller when needed.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)

6. Emergency Telecommunicator Certification (ETC)

The ETC program is designed and produced by the National Academies of Emergency Dispatch (NAED). The course (40 hours minimum) is designed to train new employees unfamiliar with emergency communication centers, emergency telecommunication technology, interpersonal communication, legal issues, and job stress factors.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)

7. First Aid, CPR and AED Instructor

Knowing how to respond to a first aid or CPR emergency is one of the most important skills a person can possess. The Standard First Aid, CPR and AED course meets the OSHA requirements and is your tool for training employees or the general public on the latest skills, techniques and expertise in life-saving procedures. The practice and feedback of using related skills in a realistic situation is integrated into the actual teaching experience.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? No
  • Oral or written exam required? No
  • Renewal required? No
Certifying organization
National Safety Council
Course that help you to prepare for certification
First Aid & CPR - An in Depth Guide to CPR, AED and Choking
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Top emergency telecommunications dispatcher jobs near you

What is the best certification for an emergency telecommunications dispatcher?

The best emergency telecommunications dispatcher certification is Emergency Medical Technician (EMT). The Emergency Medical Technician (EMT) is awarded by the National Registry of Emergency Medical Technicians. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.

Here's a bit more background on how to obtain this emergency telecommunications dispatcher certification:

  • To become a certified Emergency Medical Technician (EMT), you need to pass the exam.
  • Lucky you - certification doesn't require more than two years of work experience.
  • Renew certification every 2 year.
Best certifications

The most common combination of emergency telecommunications dispatcher certifications include: Emergency Medical Technician (EMT), Emergency Fire Dispatcher Certification (EFD), and Emergency Medical Dispatcher Certification (EMD).

Online courses for emergency telecommunications dispatchers to earn certifications

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2. Medical Emergencies: CPR, Toxicology, and Wilderness

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9. Emergence of Life

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10. Trauma Emergencies and Care

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14. Medical Emergencies: Airway, Breathing, and Circulation

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In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: 1) assess a basic medical patient 2) describe general pharmacologic principles and the skills associated with medication administration, 3) explain airway physiology, the assessment of the airway and available interventions for airway management, 4) identify, assess and formulate a plan to stabilize a patient with a...

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18. Financial Regulation in Emerging Markets and the Rise of Fintech Companies

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