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Emergency telecommunications dispatcher certifications allow job seekers to demonstrate their competency as an emergency telecommunications dispatcher to employers. However, not all emergency telecommunications dispatcher certifications provide the same value for job seekers.
The best certifications for an emergency telecommunications dispatcher are Emergency Medical Technician (EMT), Emergency Fire Dispatcher Certification (EFD), and Emergency Medical Dispatcher Certification (EMD).
Below is a list of the best emergency telecommunications dispatcher certifications. Obtaining an emergency telecommunications dispatcher certification will give you a leg up when you apply for jobs and increase your potential salary.
| Rank | Emergency telecommunications dispatcher certification | Organization |
|---|---|---|
| 1 | Emergency Medical Technician (EMT) | NREMT |
| 2 | Emergency Fire Dispatcher Certification (EFD) | IAED |
| 3 | Emergency Medical Dispatcher Certification (EMD) | IAED |
| 4 | Certified Emergency Manager (CEM) | IAEM |
| 5 | Emergency Medical Dispatcher | APCO |
| 6 | Emergency Telecommunicator Certification (ETC) | IAED |
| 7 | First Aid, CPR and AED Instructor | NSC |
The Emergency Fire Dispatcher (EFD) through the use of the FPDS™ brings the science of structured call processing to the fire-rescue field.
The Emergency Medical Dispatcher (EMD) has been recognized as an essential component of effective EMS systems. Proper and timely training as well as a sound medical protocol are what help EMDs deliver quality care to the calling public with emergency medical needs.
A Certified Emergency Manager® (CEM®) has the knowledge, skills and ability to effectively manage a comprehensive emergency management program. A CEM® has a working knowledge of all the basic tenets of emergency management, including mitigation, preparedness, response and recovery. A CEM® has experience and knowledge of interagency and community-wide participation in planning, coordination and management functions designed to improve emergency management capabilities. A CEM® can effectively accomplish the goals and objectives of any emergency management program in all environments with little or no additional training orientation.
This course is based on the NHTSA National Standard Curriculum for EMD. Completion of the APCO Institute Emergency Medical Dispatcher course means that the student has met all of the requirements of the National Standard Curriculum - an important point for states that require compliance with the national curriculum.Topics covered provide the student with the knowledge and foundation to answer calls for emergency medical service and properly prioritize the response. The course also provides the student with the knowledge needed to convey proper pre-arrival instructions to the caller when needed.
The ETC program is designed and produced by the National Academies of Emergency Dispatch (NAED). The course (40 hours minimum) is designed to train new employees unfamiliar with emergency communication centers, emergency telecommunication technology, interpersonal communication, legal issues, and job stress factors.
Knowing how to respond to a first aid or CPR emergency is one of the most important skills a person can possess. The Standard First Aid, CPR and AED course meets the OSHA requirements and is your tool for training employees or the general public on the latest skills, techniques and expertise in life-saving procedures. The practice and feedback of using related skills in a realistic situation is integrated into the actual teaching experience.
The best emergency telecommunications dispatcher certification is Emergency Medical Technician (EMT). The Emergency Medical Technician (EMT) is awarded by the National Registry of Emergency Medical Technicians. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this emergency telecommunications dispatcher certification:
The most common combination of emergency telecommunications dispatcher certifications include: Emergency Medical Technician (EMT), Emergency Fire Dispatcher Certification (EFD), and Emergency Medical Dispatcher Certification (EMD).
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