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Emergency telecommunications dispatcher education requirements

Updated January 8, 2025
2 min read
Usually, emergency telecommunications dispatchers don't need a college education. The most common degree for emergency telecommunications dispatchers is bachelor's degree with 38% graduates, with only 26% emergency telecommunications dispatcher graduates earning high school diploma. Emergency telecommunications dispatchers who decided to graduate from college often finish University of Phoenix or University of North Carolina at Greensboro. Some good skills to have in this position include ems, computer aided dispatch and cpr.

Popular emergency telecommunications dispatcher certifications include Emergency Medical Technician (EMT), Emergency Fire Dispatcher Certification (EFD), or Emergency Medical Dispatcher Certification (EMD). To improve emergency telecommunications dispatcher qualification and skills, we prepared some online courses to help in emergency telecommunications dispatcher education paths.

What education do you need to become an emergency telecommunications dispatcher?

What degree do you need to be an emergency telecommunications dispatcher?

The most common degree for emergency telecommunications dispatchers is bachelor's degree, with 38% of emergency telecommunications dispatchers earning that degree. The second and third most common degree levels are high school diploma degree at 26% and high school diploma degree at 24%.
  • Bachelor's, 38%
  • High School Diploma, 26%
  • Associate, 24%
  • Diploma, 5%
  • Other Degrees, 7%

What should I major in to become an emergency telecommunications dispatcher?

You should major in criminal justice to become an emergency telecommunications dispatcher. 25% of emergency telecommunications dispatchers major in criminal justice. Other common majors for an emergency telecommunications dispatcher include business and general studies.

Best majors for emergency telecommunications dispatchers

RankMajorPercentages
1Criminal Justice25.4%
2Business16.7%
3General Studies7.5%
4Psychology6.0%
5Accounting4.4%

20 best online courses for emergency telecommunications dispatchers

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1. Health in Complex Humanitarian Emergencies

coursera

The Center for Humanitarian Emergencies is a partnership between CDC's Emergency Response and Recovery Branch and the Rollins School of Public Health that drives global collaboration, research and evidence based training to improve the lives and well-being of populations impacted by humanitarian emergencies. - Center for Humanitarian Emergencies: http://www.che.emory.edu/ - CDC's Emergency Response and Recovery Branch: http://www.cdc.gov/globalhealth/healthprotection/errb/index.html This course...

2. Medical Emergencies: CPR, Toxicology, and Wilderness

coursera

In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: (1) Identify the signs and symptoms associated with a patient in shock, to describe the major categories of shock, to assess a patient with signs of shock and formulate a plan for treatment to stabilize the patient for transport, (2) Identify a patient in cardiac arrest and to describe the components of high performance CPR...

3. Personal Emergency Planning (Coronavirus - COVID-19 Edition)

udemy
4.5
(1,490)

Learn how to prepare for and respond to all the different kinds of emergencies that could befall you including COVID-19...

4. Airline Operations: Flight Planning and Flight Dispatch

udemy
4.3
(702)

Airline Operations: Master the essentials of aviation - aircraft operational control and dispatch...

5. CertNexus Certified Ethical Emerging Technologist

coursera

The Certified Ethical Emerging Technologist (CEET) industry validated certification helps professionals differentiate themselves from other job candidates by demonstrating their ability to ethically navigate data driven emerging technologies such as AI, Machine Learning and Data Science.\n\nOrganizations and governments are seeking out ethics professionals to minimize risk and guide their decision-making about the design of inclusive, responsible, and trusted technology. An algorithm not...

6. Fintech Startups in Emerging Markets

coursera

The University of Cape Town’s specialization will give aspiring entrepreneurs the tools to understand the technological innovations and challenges the financial services industry faces in the emerging market context. The specialization covers foundations of the changing financial regulations, new technological applications like blockchain or artificial intelligence and design thinking for startups in emerging markets. Through real-world case studies, you will see how this technology can unlock...

7. Truck Dispatcher - Working with owner operators

udemy
4.6
(724)

Work and earn...

8. Winning Communication Skills for Telephone, Conference Calls

udemy
4.3
(2,677)

Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...

9. Emergence of Life

coursera

How did life emerge on Earth? How have life and Earth co-evolved through geological time? Is life elsewhere in the universe? Take a look through the 4-billion-year history of life on Earth through the lens of the modern Tree of Life! This course will evaluate the entire history of life on Earth within the context of our cutting-edge understanding of the Tree of Life. This includes the pioneering work of Professor Carl Woese on the University of Illinois Urbana-Champaign campus which...

10. Trauma Emergencies and Care

coursera

Welcome to Trauma Emergencies and Care. In this course, you will learn about some of the mechanics and physics of trauma on the human body, and how this can cause injury. You will continue to expand your new vocabulary with medical terminology, and learn how to describe the different injuries you may see. You will also learn about the trauma system itself- and when it is important to transport patients to a trauma center. Then we will dive into specific injuries based on what part of the body...

11. Fire Safety and Prevention Planning

udemy
4.4
(1,467)

Become an expert in understanding Fire Safety and Prevention Planning for your workplaces and organizations...

12. Emergency Life Support First Aid Training

udemy
4.7
(2,132)

Learn important life saving first aid. Treatment of major illness and injuries...

13. The Physics of Emergence: Introduction to Condensed Matter

coursera

We know the fundamental equations governing the motion of every atom in our brain and every electron in our computers - the motion of each and every atomic and subatomic particle on planet Earth can, in principle, be calculated from well understood physical laws. And yet, the natural world (and the behavior of humans and computers alike) continues to surprise us. This is because when large numbers of objects interact together, they can exhibit qualitatively new emergent phenomena, which are not...

14. Medical Emergencies: Airway, Breathing, and Circulation

coursera

In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: 1) assess a basic medical patient 2) describe general pharmacologic principles and the skills associated with medication administration, 3) explain airway physiology, the assessment of the airway and available interventions for airway management, 4) identify, assess and formulate a plan to stabilize a patient with a...

15. Getting Started with Call Center Training

udemy
4.4
(607)

Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

16. The economic model of emerging countries - Michael Spence

udemy
4.5
(6,582)

Understanding Economics. Learn how the world works and why it is the way it it...

17. Exploring Emerging Technologies for Lifelong Learning and Success

coursera

This learning opportunity is an open-access resource for lifelong learning. The aim is to identify the value and implications of using established and emerging technology tools for personal and professional growth and acquire strategies to develop lifelong learning habits to keep pace with technology change. This course is targeted to the needs of ALL learners, including college students, faculty, current and career-seeking professionals, and anyone from across the globe with a desire to learn...

18. Financial Regulation in Emerging Markets and the Rise of Fintech Companies

coursera

This course explores the developments that have fueled the emergence of fintech companies around the world. Following the changing regulatory environment, especially since the 1997 Asian and 2008 global financial crisis, governments have enacted far-reaching new financial regulations for safeguarding financial stability. However, banks and financial institutions have found it increasingly difficult to be profitable in these new regulatory environments. Technology is taking leaps forward in...

19. Dog CPR, First Aid + Safety for pet pros + dedicated owners

udemy
4.8
(4,958)

Essential training to keep your dogs safe, attract clients & gain skills & confidence to take action in an emergency...

20. Fire Safety: Become A Fire Safety Expert

udemy
4.3
(484)

Become an expert in Fire Safety, Fire Hazards Control, Fire Evacuation Plans, and Fire Risk Assessment...

Average emergency telecommunications dispatcher salary by education level

According to our data, emergency telecommunications dispatchers with a Bachelor's degree earn the highest average salary, at $40,533 annually. Emergency telecommunications dispatchers with a Associate degree earn an average annual salary of $40,180.
Emergency telecommunications dispatcher education levelEmergency telecommunications dispatcher salary
High School Diploma or Less$38,977
Bachelor's Degree$40,533
Some College/ Associate Degree$40,180

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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