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Emergency vehicle dispatcher skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical emergency vehicle dispatcher skills. We ranked the top skills for emergency vehicle dispatchers based on the percentage of resumes they appeared on. For example, 12.4% of emergency vehicle dispatcher resumes contained medical services as a skill. Continue reading to find out what skills an emergency vehicle dispatcher needs to be successful in the workplace.

15 emergency vehicle dispatcher skills for your resume and career

1. Medical Services

Here's how emergency vehicle dispatchers use medical services:

Received calls from individuals who needed assistance from Firefighters, Police Officers, and Emergency Medical Services.
Entered pertinent information into computer dispatched law enforcement, medical services, and fire departments as situations required.

2. Computer Aided Dispatch

Here's how emergency vehicle dispatchers use computer aided dispatch:

Respond to emergency and non-emergency calls including public commercial property damage via telephone and radio systems and computer aided dispatch systems.
Interacted with customers and emergency dispatchers while entering customer's vehicle description and location into computer aided dispatch system.

3. Emergency Vehicle

Here's how emergency vehicle dispatchers use emergency vehicle:

Dispatch emergency vehicles by means of a complex, multi-frequency radio/dispatch communication system.

4. CAD

Here's how emergency vehicle dispatchers use cad:

Maintained accurate documentation within CAD sheets for field crew safety and pertinent patient information obtained during the interrogation process.
Record information into CAD computer system Maintain and update unit status Enter wanted/missing persons/stolen vehicles/items into DCI/NCIC computer

5. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how emergency vehicle dispatchers use telephone calls:

Maintain a properly documented communications log of all incoming emergency and non-emergency telephone calls and incoming/outgoing radio transmissions.
Received telephone calls and assisted subscribers, service installers, and contractors experiencing technical problems with their security equipment and systems.

6. EMD

Here's how emergency vehicle dispatchers use emd:

Key Results: Completed mandatory education requirements including: CPR certified through American Heart Association and Priority Dispatch EMD Certification Course.
Developed and implemented departments EMD program.

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7. Emergency Police

Here's how emergency vehicle dispatchers use emergency police:

Answer and evaluate high volume of emergency and non-emergency police, medical, and fire calls for service.

8. Polices Procedures

Here's how emergency vehicle dispatchers use polices procedures:

Make appropriate decisions in a timely manner using good common sense and adhering to all polices procedures and SOP's.

9. Emergency Situations

Here's how emergency vehicle dispatchers use emergency situations:

Performed customer service including deescalating critical complaints, satisfying customer needs in emergency situations and ensuring timely arrival avoiding missed flights.
Provided communication and dispatched services, alarms system monitoring capabilities to control access at facilities and responded to local emergency situations.

10. Government Officials

Here's how emergency vehicle dispatchers use government officials:

Relay information and messages to government officials and to all other individuals or groups requiring information.

11. EMS

Emergency Medical Services, also known as EMS, is an emergency medical response system that provides stabilization and urgent preclinical and on-site treatment for serious illness and injury, as well as the transportation of patients who are unable to transport themselves to a definite health care center. The main objective of EMS is to provide emergency medical treatment to those who need urgent medical attention and to properly treat the patient's condition and transport them to a suitable health center or medical facility.

Here's how emergency vehicle dispatchers use ems:

Operated EMS Computer-Aided Dispatching console consisting of a computer-based telephone system and radio console.
Operated radio transmitter and receiver to dispatch EMS personnel to life or property-threatening emergency and non-emergency situations.

12. Radio Transmissions

Here's how emergency vehicle dispatchers use radio transmissions:

Call interface by landline telephones, mobile cell phones, and radio transmissions and case interrogation to determine the emergency/non-emergency status.
Determine and dispatches field response units adequately and provides specific information via radio transmissions to insure effective and timely service.

13. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how emergency vehicle dispatchers use cpr:

Certified Telecommunications Systems operator, Certified Emergency Medical Dispatcher, Certified IDACS System Operator, Certified in CPR.
Maintained CPR certification as required by the National Academy of Emergency Dispatchers.

14. NCIC

Here's how emergency vehicle dispatchers use ncic:

Utilize computer systems used in law enforcement including NCIC and related equipment
Provided NCIC information to officers as needed

15. Public Safety Agencies

Here's how emergency vehicle dispatchers use public safety agencies:

Process requests for automatic aid with other public safety agencies.
Relay and update necessary information to appropriate city departments and public safety agencies.

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List of emergency vehicle dispatcher skills to add to your resume

The most important skills for an emergency vehicle dispatcher resume and required skills for an emergency vehicle dispatcher to have include:

Medical Services
Computer Aided Dispatch
Emergency Vehicle
CAD
Telephone Calls
EMD

Emergency Police
Polices Procedures
Emergency Situations
Government Officials
EMS
Radio Transmissions

CPR
NCIC
Public Safety Agencies
Emergency Operations
Medical Assistance

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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