Patient Care Technician jobs at Emerson Hospital - 71 jobs

At Boston Medical Center (BMC), our care teams are changing the face of healthcare. At every level and on every unit, the BMC nursing team is advancing professional practice and delivering evidence-based care to our patients, families, and community. Join our Magnet recognized organization as a Patient Care Technician and help us continue to carry out our mission of delivering exceptional and equitable care to all, so you can deliver the type of care you know your patients deserve. As one of the top places to work in health care, we know that providing exceptional care for patients begins with caring for our staff. That's why you'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth. There's never been a better or more exciting time to become a BMC Patient Care Technician. Position: Patient Care Technician Location: MedSurg Float Pool Schedule: 40 Hours (Night / Every Other Weekend) ABOUT THE Medical Surgical/Med Surge Float Pool DEPARTMENT AT BOSTON MEDICAL CENTER The Med/Surge Float RNs provide 24/7 clinical excellence for med/surge and IMCU areas. The team consists of approximately 70 RN staff with diverse clinical expertise. Nurses must be flexible and versatile. They enjoy the challenge of the variety of experiences that the float pool provides. Float pool nurses care for medical and surgical adult and pediatric (over 15) populations as well as the IMCU patient population after specialized classes and training, and Patients in the Observation unit. Float pool nurses rise to the challenge of opening and staffing surge units when necessary. Working in the float pool hones your med-surge skills and provides a clinical overview of BMC that is unparalleled in any other med/surge area. POSITION SUMMARY: As a Patient Care Technician in MedSurg, you will be a key member of the healthcare team at BMC. Under the direction and supervision of the registered nurse (RN) and in accordance with hospital policies, procedures, protocols, and standards of practice, our Patient Care Technicians provide direct clinical and support services. Using our patient-centered care model and uplifted by a supportive nursing organization, you will participate in the delivery of care to our patients and their families. You will also work cooperatively with all healthcare team members to provide a variety of support services to meet patient, family, and staff needs. JOB RESPONSIBILITIES: Perform a variety of appropriately delegated patient care interventions for patients in the MedSurg department and their families. Clinical services could include, but are not limited to: obtaining vital signs, bathing and feeding, dressing wounds, assisting with hygiene, cleaning rooms and linens, and emotional support. Perform a variety of environmental and inventory activities to ensure a safe, clean, and appropriately equipped environment for patients, visitors, and staff in the MedSurg department. Contribute to the efficient operation of the MedSurg department ensuring quality patient/family clinical outcomes. JOB REQUIREMENTS: A high school diploma or GED certificate Certification in basic life support (BLS), including CPR certification (must be current or obtained within 30 days of employment) Ability to pass clinical competency testing Physical ability to meet job responsibilities Basic math and computer proficiency One of the following: One year of previous experience as a Patient Care Technician in an acute hospital setting Currently enrolled in a nursing program and have completed two cycles of clinical rotation Completed an approved Patient Care Technician training Completed an approved certified medical assistant training One year of previous experience as an EMT or field medic (considered for adult ED positions only) Fluency in another language a plus Previous medical/surgical experience preferred JOB BENEFITS: Competitive pay Tuition reimbursement programs Highly subsidized medical, dental, and vision insurance options High provider-to-patient ratios that often exceed state standards for quality and safety Supportive work environment with a focus on training, development, and growth Access to Pathways, a leadership acceleration program increasing inclusion and diversity at the leadership level across Boston Medical Center Health System Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

At Boston Medical Center (BMC), our care teams are changing the face of healthcare. At every level and on every unit, the BMC nursing team is advancing professional practice and delivering evidence-based care to our patients, families, and community. Join our Magnet recognized organization as a Patient Care Technician and help us continue to carry out our mission of delivering exceptional and equitable care to all, so you can deliver the type of care you know your patients deserve. As one of the top places to work in health care, we know that providing exceptional care for patients begins with caring for our staff. That's why you'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth. There's never been a better or more exciting time to become a BMC Patient Care Technician. Position: Patient Care Technician Department: Surgical Neuroscience Intensive Care Unit Schedule: Per-Diem ABOUT THE Critical Care/ Surgical Neuroscience Intensive Care Unit DEPARTMENT AT BOSTON MEDICAL CENTER: The surgical/neuro science intensive care unit (SNICU) is a 28 bed unit that provides post-operative care to BMC's most complex patients. Patient types include trauma, neurology, cardiac surgical, vascular surgery and general surgery. POSITION SUMMARY: As a Patient Care Technician in our Critical Care department, you will be a key member of the healthcare team at BMC. Under the direction and supervision of the registered nurse (RN) and in accordance with hospital policies, procedures, protocols, and standards of practice, our Patient Care Technicians provide direct clinical and support services. Using our patient-centered care model and uplifted by a supportive nursing organization, you will participate in the delivery of care to our patients and their families. You will also work cooperatively with all healthcare team members to provide a variety of support services to meet patient, family, and staff needs. JOB RESPONSIBILITIES: * Perform a variety of appropriately delegated patient care interventions for patients in the Critical Care department and their families. * Clinical services could include, but are not limited to: obtaining vital signs, bathing and feeding, dressing wounds, assisting with hygiene, cleaning rooms and linens, and emotional support. * Perform a variety of environmental and inventory activities to ensure a safe, clean, and appropriately equipped environment for patients, visitors, and staff in the Critical Care dept. * Contribute to the efficient operation of the Critical Care dept, ensuring quality patient/family clinical outcomes. JOB REQUIREMENTS: * A high school diploma or GED certificate * Certification in basic life support (BLS), including CPR certification (must be current or obtained within 30 days of employment) * Ability to pass clinical competency testing * Physical ability to meet job responsibilities * Basic math and computer proficiency * One of the following: One year of previous experience as a Patient Care Technician in an acute hospital setting Currently enrolled in a nursing program and have completed two cycles of clinical rotation Completed an approved Patient Care Technician training Completed an approved certified medical assistant training One year of previous experience as an EMT or field medic (considered for adult ED positions only) * Fluency in another language a plus * Previous medical/surgical experience preferred JOB BENEFITS: * Competitive pay * Tuition reimbursement programs * Highly subsidized medical, dental, and vision insurance options * High provider-to-patient ratios that often exceed state standards for quality and safety * Supportive work environment with a focus on training, development, and growth * Access to Pathways, a leadership acceleration program increasing inclusion and diversity at the leadership level across Boston Medical Center Health System Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

At Boston Medical Center (BMC), our care teams are changing the face of healthcare. At every level and on every unit, the BMC nursing team is advancing professional practice and delivering evidence-based care to our patients, families, and community. Join our Magnet recognized organization as a patient care technician and help us continue to carry out our mission of delivering exceptional and equitable care to all, so you can deliver the type of care you know your patients deserve. As one of the top places to work in health care, we know that providing exceptional care for patients begins with caring for our staff. That's why you'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth. There's never been a better or more exciting time to become a BMC patient care technician . Position: Patient Care Technician Department: Mother/Baby Schedule: 36 Hours Days (Every Other Weekend / 7 AM- 7 PM) ABOUT THE MATERNAL CHILD HEALTH/MOTHER BABY DEPARTMENT AT BOSTON MEDICAL CENTER: Patient Care Technician for the Post-Partum Unit and Newborn Nursery provide couplet care to patients that have recently delivered in our Labor & Delivery unit. As a Magnet recognized organization, these nurses provide care to the whole family, ensuring the first few days of care have set the family up for success POSITION SUMMARY: As a Patient Care Technician in the Maternal Child Health/Mother Baby Department, you will play an integral role in delivering exceptional care. Using our patient-centered care model you will be uplifted by a supportive nursing organization, and will be able to deliver the excellent care to your patients that they deserve. JOB RESPONSIBILITIES: Perform a variety of appropriately delegated patient care interventions for patients in the ED and their families. Clinical services could include, but are not limited to: obtaining vital signs, bathing and feeding, dressing wounds, assisting with hygiene, cleaning rooms and linens, and emotional support. Perform a variety of environmental and inventory activities to ensure a safe, clean, and appropriately equipped environment for patients, visitors, and staff in the ED. Contribute to the efficient operation of the ED, ensuring quality patient/family clinical outcomes. JOB REQUIREMENTS: A high school diploma or GED certificate Certification in basic life support (BLS), including CPR certification (must be current or obtained within 30 days of employment) Ability to pass clinical competency testing Physical ability to meet job responsibilities Basic math and computer proficiency One of the following: One year of previous experience as a Patient Care Technician in an acute hospital setting Currently enrolled in a nursing program and have completed two cycles of clinical rotation Completed an approved patient care technician Completed an approved patient care technician training One year of previous experience as an EMT or field medic (considered for adult ED positions only) Fluency in another language a plus Previous medical/surgical experience preferred JOB BENEFITS: Competitive pay Tuition reimbursement programs Highly subsidized medical, dental, and vision insurance options High provider-to-patient ratios that often exceed state standards for quality and safety Supportive work environment with a focus on training, development, and growth Access to Pathways, a leadership acceleration program increasing inclusion and diversity at the leadership level across Boston Medical Center Health System Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Compensation Range: $23.19- $27.17 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

At Boston Medical Center (BMC), our care teams are changing the face of healthcare. At every level and on every unit, the BMC nursing team is advancing professional practice and delivering evidence-based care to our patients, families, and community. Join our Magnet recognized organization as a Patient Care Technician (PCT) and help us continue to carry out our mission of delivering exceptional and equitable care to all, so you can deliver the type of care you know your patients deserve. As one of the top places to work in health care, we know that providing exceptional care for patients begins with caring for our staff. That's why you'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth. There's never been a better or more exciting time to become a BMC PCT. Position: Patient Care Technician Department: MICU A (Medical Intensive Care Unit) Schedule: Per Diem, Day/Evening/Night Union: AFSCME ABOUT THE Critical Care/ MICU A & B DEPARTMENT AT BOSTON MEDICAL CENTER: Boston Medical Center has two medical intensive care units (MICUs). One consists of 17 beds (MICU A) and the other consists of 10 beds (MICU B). Patient populations on these units consist of the most acute medical patients including multisystem failure, renal failure, acute respiratory distress syndrome and sepsis. POSITION SUMMARY: As a PCT in our Critical Care department, you will be a key member of the healthcare team at BMC. Under the direction and supervision of the registered nurse (RN) and in accordance with hospital policies, procedures, protocols, and standards of practice, our PCTs provide direct clinical and support services. Using our patient-centered care model and uplifted by a supportive nursing organization, you will participate in the delivery of care to our patients and their families. You will also work cooperatively with all healthcare team members to provide a variety of support services to meet patient, family, and staff needs. JOB RESPONSIBILITIES: Perform a variety of appropriately delegated patient care interventions for patients in the Critical Care department and their families. Clinical services could include, but are not limited to: obtaining vital signs, bathing and feeding, dressing wounds, assisting with hygiene, cleaning rooms and linens, and emotional support. Perform a variety of environmental and inventory activities to ensure a safe, clean, and appropriately equipped environment for patients, visitors, and staff in the Critical Care dept. Contribute to the efficient operation of the Critical Care dept, ensuring quality patient/family clinical outcomes. JOB REQUIREMENTS: A high school diploma or GED certificate Certification in basic life support (BLS), including CPR certification (must be current or obtained within 30 days of employment) Ability to pass clinical competency testing Physical ability to meet job responsibilities Basic math and computer proficiency One of the following: One year of previous experience as a CNA in an acute hospital setting Currently enrolled in a nursing program and have completed two cycles of clinical rotation Completed an approved certified nursing assistant training Completed an approved certified medical assistant training One year of previous experience as an EMT or field medic (considered for adult ED positions only) Fluency in another language a plus Previous medical/surgical experience preferred JOB BENEFITS: Competitive pay Tuition reimbursement programs Highly subsidized medical, dental, and vision insurance options High provider-to-patient ratios that often exceed state standards for quality and safety Supportive work environment with a focus on training, development, and growth Access to Pathways, a leadership acceleration program increasing inclusion and diversity at the leadership level across Boston Medical Center Health System Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Patient Care Technician - PCTs Intensive Care Unit, Medical Intensive Care Unit, MICU, Critical Care Compensation Range: $23.19- $27.17 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Under the direction and supervision of the registered nurse and in accordance with hospital policies, procedures, protocols, and standards of practice, the Patient Care Technician participates in the delivery of patient care. The role encompasses the provision of direct clinical and support services to patients and families across the health care continuum, functioning as an effective member of the health care team by contributing to the efficient operation of the patient care unit, and accountability for fiscally sound, quality patient/family clinical outcomes. Position: Patient Care Technician Location: Various Departments Schedule: 36 Hours (Nights) with every other weekend and holiday JOB REQUIREMENTS EDUCATION: High school diploma or GED certificate required. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Basic Life Support Certification or obtained within 60 days of employment. EXPERIENCE: One year of previous experience as a patient care technician in an acute hospital setting, KNOWLEDGE AND SKILLS: Ability to effectively speak, read and write using the English language. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Medical Center is a plus. Ability to perform basic math and quantitative measurements, e.g., obtain height and weight, abdominal girths, measure urine output, calorie counts, etc Ability to accurate interpret and utilize basic medical terminology and abbreviations. Ability to enter and retrieve computerized information/data. Ability to use Microsoft Outlook. Ability to pass clinical competency testing and basic math and abbreviation test. Physical ability to push, transfer, and pull heavy loads (e.g. independently transport average-sized patient via wheelchair and stretcher, etc.) throughout assigned shift. Physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served. Effective interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff. Organizational skills to set priorities and efficiently complete assigned work. Ability to manage stress related to patient care issues, and changing organizational climate and personnel issues. Compensation Range: $23.19- $27.17 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

At Boston Medical Center (BMC), our care teams are changing the face of healthcare. At every level and on every unit, the BMC nursing team is advancing professional practice and delivering evidence-based care to our patients, families, and community. Join our Magnet recognized organization as a Patient Care Technician (PCT) and help us continue to carry out our mission of delivering exceptional and equitable care to all, so you can deliver the type of care you know your patients deserve. As one of the top places to work in health care, we know that providing exceptional care for patients begins with caring for our staff. That's why you'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth. There's never been a better or more exciting time to become a BMC PCT. Position: Patient Care Technician Department: MICU A (Medical Intensive Care Unit) Schedule: Per Diem, Day/Evening/Night Union: AFSCME ABOUT THE Critical Care/ MICU A & B DEPARTMENT AT BOSTON MEDICAL CENTER: Boston Medical Center has two medical intensive care units (MICUs). One consists of 17 beds (MICU A) and the other consists of 10 beds (MICU B). Patient populations on these units consist of the most acute medical patients including multisystem failure, renal failure, acute respiratory distress syndrome and sepsis. POSITION SUMMARY: As a PCT in our Critical Care department, you will be a key member of the healthcare team at BMC. Under the direction and supervision of the registered nurse (RN) and in accordance with hospital policies, procedures, protocols, and standards of practice, our PCTs provide direct clinical and support services. Using our patient-centered care model and uplifted by a supportive nursing organization, you will participate in the delivery of care to our patients and their families. You will also work cooperatively with all healthcare team members to provide a variety of support services to meet patient, family, and staff needs. JOB RESPONSIBILITIES: * Perform a variety of appropriately delegated patient care interventions for patients in the Critical Care department and their families. * Clinical services could include, but are not limited to: obtaining vital signs, bathing and feeding, dressing wounds, assisting with hygiene, cleaning rooms and linens, and emotional support. * Perform a variety of environmental and inventory activities to ensure a safe, clean, and appropriately equipped environment for patients, visitors, and staff in the Critical Care dept. * Contribute to the efficient operation of the Critical Care dept, ensuring quality patient/family clinical outcomes. JOB REQUIREMENTS: * A high school diploma or GED certificate * Certification in basic life support (BLS), including CPR certification (must be current or obtained within 30 days of employment) * Ability to pass clinical competency testing * Physical ability to meet job responsibilities * Basic math and computer proficiency * One of the following: One year of previous experience as a CNA in an acute hospital setting Currently enrolled in a nursing program and have completed two cycles of clinical rotation Completed an approved certified nursing assistant training Completed an approved certified medical assistant training One year of previous experience as an EMT or field medic (considered for adult ED positions only) * Fluency in another language a plus * Previous medical/surgical experience preferred JOB BENEFITS: * Competitive pay * Tuition reimbursement programs * Highly subsidized medical, dental, and vision insurance options * High provider-to-patient ratios that often exceed state standards for quality and safety * Supportive work environment with a focus on training, development, and growth * Access to Pathways, a leadership acceleration program increasing inclusion and diversity at the leadership level across Boston Medical Center Health System Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Patient Care Technician - PCTs Intensive Care Unit, Medical Intensive Care Unit, MICU, Critical Care Compensation Range: $23.19- $27.17 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

At Boston Medical Center (BMC), our care teams are changing the face of healthcare. At every level and on every unit, the BMC nursing team is advancing professional practice and delivering evidence-based care to our patients, families, and community. Join our Magnet recognized organization as a Patient Care Technician and help us continue to carry out our mission of delivering exceptional and equitable care to all, so you can deliver the type of care you know your patients deserve. As one of the top places to work in health care, we know that providing exceptional care for patients begins with caring for our staff. That's why you'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth. There's never been a better or more exciting time to become a BMC Patient Care Technician. Position: Patient Care Technician Location: Med Surg Float Pool Schedule: Per Diem ABOUT THE Medical Surgical/Med Surge Float Pool DEPARTMENT AT BOSTON MEDICAL CENTER The Med/Surge Float RNs provide 24/7 clinical excellence for med/surge and IMCU areas. The team consists of approximately 70 RN staff with diverse clinical expertise. Nurses must be flexible and versatile. They enjoy the challenge of the variety of experiences that the float pool provides. Float pool nurses care for medical and surgical adult and pediatric (over 15) populations as well as the IMCU patient population after specialized classes and training, and Patients in the Observation unit. Float pool nurses rise to the challenge of opening and staffing surge units when necessary. Working in the float pool hones your med-surge skills and provides a clinical overview of BMC that is unparalleled in any other med/surge area. POSITION SUMMARY: As a Patient Care Technician in MedSurg, you will be a key member of the healthcare team at BMC. Under the direction and supervision of the registered nurse (RN) and in accordance with hospital policies, procedures, protocols, and standards of practice, our Patient Care Technicians provide direct clinical and support services. Using our patient-centered care model and uplifted by a supportive nursing organization, you will participate in the delivery of care to our patients and their families. You will also work cooperatively with all healthcare team members to provide a variety of support services to meet patient, family, and staff needs. JOB RESPONSIBILITIES: * Perform a variety of appropriately delegated patient care interventions for patients in the MedSurg department and their families. * Clinical services could include, but are not limited to: obtaining vital signs, bathing and feeding, dressing wounds, assisting with hygiene, cleaning rooms and linens, and emotional support. * Perform a variety of environmental and inventory activities to ensure a safe, clean, and appropriately equipped environment for patients, visitors, and staff in the MedSurg department. * Contribute to the efficient operation of the MedSurg department ensuring quality patient/family clinical outcomes. JOB REQUIREMENTS: * A high school diploma or GED certificate * Certification in basic life support (BLS), including CPR certification (must be current or obtained within 30 days of employment) * Ability to pass clinical competency testing * Physical ability to meet job responsibilities * Basic math and computer proficiency * One of the following: One year of previous experience as a Patient Care Technician in an acute hospital setting Currently enrolled in a nursing program and have completed two cycles of clinical rotation Completed an approved Patient Care Technician training Completed an approved certified medical assistant training One year of previous experience as an EMT or field medic (considered for adult ED positions only) * Fluency in another language a plus * Previous medical/surgical experience preferred JOB BENEFITS: * Competitive pay * Tuition reimbursement programs * Highly subsidized medical, dental, and vision insurance options * High provider-to-patient ratios that often exceed state standards for quality and safety * Supportive work environment with a focus on training, development, and growth * Access to Pathways, a leadership acceleration program increasing inclusion and diversity at the leadership level across Boston Medical Center Health System Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Compensation Range: $23.19- $27.17 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Under the direction and supervision of the registered nurse and in accordance with hospital policies, procedures, protocols, and standards of practice, the Patient Care Technician participates in the delivery of patient care. The role encompasses the provision of direct clinical and support services to patients and families across the health care continuum, functioning as an effective member of the health care team by contributing to the efficient operation of the patient care unit, and accountability for fiscally sound, quality patient/family clinical outcomes. Position: Patient Care Technician Location: Various Departments Schedule: 36 Hours (Nights) with every other weekend and holiday JOB REQUIREMENTS EDUCATION: High school diploma or GED certificate required. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Basic Life Support Certification or obtained within 60 days of employment. EXPERIENCE: * One year of previous experience as a patient care technician in an acute hospital setting, KNOWLEDGE AND SKILLS: * Ability to effectively speak, read and write using the English language. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Medical Center is a plus. * Ability to perform basic math and quantitative measurements, e.g., obtain height and weight, abdominal girths, measure urine output, calorie counts, etc * Ability to accurate interpret and utilize basic medical terminology and abbreviations. * Ability to enter and retrieve computerized information/data. Ability to use Microsoft Outlook. * Ability to pass clinical competency testing and basic math and abbreviation test. * Physical ability to push, transfer, and pull heavy loads (e.g. independently transport average-sized patient via wheelchair and stretcher, etc.) throughout assigned shift. * Physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served. * Effective interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff. * Organizational skills to set priorities and efficiently complete assigned work. * Ability to manage stress related to patient care issues, and changing organizational climate and personnel issues. Compensation Range: $23.19- $27.17 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary Full Time and Part Time - Days and Nights available The Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including routine patient care duties as well as clerical, supply, and messenger responsibilities. The PCA performs other patient care related duties and unit duties as needed and may function as a patient care observer to monitor for patient safety in situations where 1:1 observation is required. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures. Qualifications Qualifications, PCA, Certified (Salary Grade C25) * High school diploma or equivalent required * Current American Heart Association Basic Life Support (BLS) certification required * Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required * Nursing Assistant certification, Medical Assistant certification, or a nursing student who is actively enrolled into a nursing program with a minimum of 6 months student clinical experience required. * Six (6) months to one (1) year nursing assistant experience required * One (1) to three (3) years secretarial experience preferred * Health care experience preferred * Ability to multi-task and handle stress crisis situations effectively required * Demonstrated knowledge of medical terminology required * Demonstrated typing skills and computer experience required * Demonstrated interpersonal, organizational, and oral and written communication skills required Qualifications, PCA, Non-Certified (Salary Grade C24) * Completion of PCA educational objectives and unit-specific training as outlined by the Professional Development Department required * High school diploma or equivalent required * Current American Heart Association BLS certification required * Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required * Health care experience preferred * Ability to multi-task and handle stress crisis situations effectively required * Demonstrated typing skills and computer experience required * Demonstrated interpersonal, organizational, and oral and written communication skills required * Ability to communicate effectively and follow written and/or oral instructions required * Demonstrated teamwork and collaboration skills and a professional demeanor required Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locust Street Pay Range $18.43 - $25.63/Hourly Grade SC2C25 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 36 hr Night, every other weekend A $750.00 sign on bonus is being offered to eligible new employees hired in our PCA positions. Job Summary 36 hr Night, every other weekend Summary Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration. Does this position require Patient Care? Yes Essential Functions * Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested. * Completes all documentation in the medical record as required. * Interacts with patients and their families effectively. * Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them. * Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one. * Listens to any health concerns patients may have and report those concerns to the nurses. A $750.00 sign on bonus is being offered to eligible new employees hired in our PCA positions. Qualifications * Certification as a CNA, PCT, MA, EMT or commensurate experience required. If the state of MA is not offering CNA exams at the time of hire, documentation of successful completion of full CNA course work will suffice. * Nursing student who has completed her/his fundamentals of nursing with a clinical component (clinical rotation or simulation lab). For nursing students hired as PCAs, strongly prefer nursing students enrolled in BSN programs or direct-entry Masters' programs. * Bi-lingual skills preferred. * Prior experience in a clinical setting preferred. * Phlebotomy experience preferred * Knowledge of medical terminology. * May not currently hold a valid nursing license. Additional Job Details (if applicable) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 36 Employee Type Regular Work Shift Night (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This individual must be able to provide a flexible schedule and coverage on rotating weekends and holidays. Job Summary Working under the direction of licensed personnel, assist patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration. Does this position require Patient Care? Yes Essential Functions * Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested. * Complete all documentation in the medical record as required. * Interacts with patients and their families effectively. * Helps patients with several basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them. * Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one. * Listen to any health concerns patients may have and report those concerns to the nurses. Qualifications Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred Nursing Assistant [LNA - Massachusetts] - Massachusetts Board of Nursing preferred Experience working in patient care/elder care 1-2 years preferred Knowledge, Skills and Abilities * Ability to understand and follow written and oral instructions. * Knowledge of medical terminology. * Strong patient/customer service skills. * Ability to lift up to 35 pounds. * Proficient computer skills to work efficiently with electronic medical records. Additional Job Details (if applicable) Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with an exciting and exciting career. Our culture is one of collaboration and innovation. We believe that by working together, we can achieve outstanding things. We are also committed to delivering our employees with a work-life balance that allows them to thrive both expertly and personally. If you are looking for an exciting and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well compensated for your hard work. Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2025-2026: Massachusetts General Hospital? Remote Type Onsite Work Location 55 Fruit Street Scheduled Weekly Hours 24 Employee Type Regular Work Shift Night (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This position is Per Diem. Job Summary Simulated Patient Role Responsibilities Portrays a participant as a patient, family member, or other role in a simulation scenario. Acts as a patient for simulated history and physical examinations. Provides verbal and written feedback to students participating in simulated patient encounters. Participates in Standardized Patient Training workshops. Assists in training new Simulated Patients. Principal Duties and Responsibilities: Studies and recalls documentation, actions, and dialogue for training and assessment of healthcare-profession students. Follows verbal and written directions provided in training forums or scripted cases. Undergoes multiple physical exams in a simulated clinical environment. Administers verbal and written feedback to students and faculty. Qualifications Skills/Abilities/Competencies Required * Minimum age requirement: 18 years old * Ability to read and comprehend a written script and verbal instructions * Ability to memorize and improvise specific details * Flexibility and reliability with scheduling and assignments * Basic computer skills * Willingness to wear a hospital gown over light clothing during simulation sessions * Minor acting ability desired Working Conditions * Healthcare Simulation Center Location * While the official location for this position is listed as our corporate headquarters, the work site for this role will be at the MGH Institute of Health Professions in Charlestown, MA. Candidates should be prepared to work at this location as needed. Training/Time Required to Learn Job Responsibilities * Each new hire must complete an orientation prior to being scheduled for and participating in simulation activities. EEO MGB is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Additional Job Details (if applicable) Additional Job Description Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration. Qualifications Essential Functions (Key Roles & Responsibilities) Performs patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy. Assist RNs and physicians with other exams and treatments as required. Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results in the Electronic Health Record (EHR). Assists patients with food tray setup, eating, and feeding if necessary. Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change. Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy. Assists with admitting and discharging patients. Facilitates orientation of new PCA team members as directed. Interacts with patients, visitors, and other care team members effectively Communicates with nursing staff in an effective and timely manner around issues related to patient care and patient condition. Fosters a positive and collaborative team environment, promoting teamwork and professional growth. Performs other duties as assigned Complies with all policies and standards QUALIFICATIONS Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of Education requirements? No Licenses and Certifications Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant - Data Conversion - Various Issuers preferred Emergency Medical Technician [EMT License] - Generic - HR Only preferred Nursing Assistant/Patient Care Technician [National Certification] - Generic - HR Only preferred Work Experience Experience working in patient care/elder care 0-1 year preferred Knowledge, Skills and Abilities Ability to understand and follow written and oral instructions. Knowledge of medical terminology. Strong patient/customer service skills. Ability to lift up to 35 pounds. Proficient computer skills to work efficiently with electronic medical records. Additional Job Details (if applicable) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. $750.00 Sign-on Bonus 32 - 40 Hrs/Week All Shifts Available Job Summary Summary: Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration. Does this position require Patient Care? Yes Essential Functions: * Performs patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy. Assist RNs and physicians with other exams and treatments as required. * Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results in the Electronic Health Record (EHR). * Assists patients with food tray setup, eating, and feeding if necessary. * Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change. * Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy. * Assists with admitting and discharging patients. * Facilitates orientation of new PCA team members as directed. * Interacts with patients, visitors, and other care team members effectively * Communicates with nursing staff in an effective and timely manner around issues related to patient care and patient condition. * Fosters a positive and collaborative team environment, promoting teamwork and professional growth. * Performs other duties as assigned * Complies with all policies and standards Qualifications Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification]- preferred Certified Medical Assistant [National Certification]- preferred Emergency Medical Technician- preferred Nursing Assistant/Patient Care Technician [National Certification]- preferred Experience Experience working in patient care/elder care 0-1 year preferred Knowledge, Skills and Abilities * Ability to understand and follow written and oral instructions. * Knowledge of medical terminology. * Strong patient/customer service skills. * Ability to lift up to 35 pounds. * Proficient computer skills to work efficiently with electronic medical records. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Pay Range $17.36 - $24.79/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Under the direction of a registered/licensed nurse (RN), the Patient Care Associate (PCA) as a member of the interdisciplinary health care team assists in clinical support functions to promote a safe, compassionate patient care environment. Qualifications Certification as a CNA, PCT, MA, EMT or commensurate experience required, unless incumbent is currently enrolled in, and successfully completes, the NWH Patient Care Associate Training Program, or is a nursing student who has completed her/his fundamentals of nursing with a clinical component (clinical rotation or simulation lab). For nursing students hired as PCAs, strongly prefer nursing students enrolled in BSN programs or direct-entry Masters' programs. Additional Job Details (if applicable) 24 HOUR NIGHT POSITION, 11P-7A 3 nights/week, every other weekend, every other holiday Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 0 Employee Type Regular Work Shift Night (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 24hr days, 2x12hr shifts 7a-7:30p. Every other weekend and rotating holidays. Job Summary Summary Under the direction of a registered/licensed nurse (RN), is a member of the interdisciplinary health care team assists in clinical support functions to promote a safe, compassionate patient care environment. Does this position require Patient Care? Yes Essential Functions * Perform patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, feeding patients, etc. Assist RNs and physicians with other exams and treatments as required. * Ensure that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change. * Performs specimen collection and documents all appropriate information. * Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy. * Documents patient information, such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results. * Assist patients with food tray setup and eating if necessary. * Communicate with nursing staff in an effective and timely manner around issues related to patient care and patient condition. * Receive and direct Medical Staff, personnel, patients, and visitors. Qualifications Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred Experience Healthcare experience 1-2 years required Knowledge, Skills and Abilities - Ability to multitask and handle stress crisis situations effectively. - Demonstrated knowledge of medical terminology required. - Demonstrated typing skills and computer experience required. - Good interpersonal, organizational, and oral and written communication skills required. - Ability to lift and transport patients using the appropriate physical technique in a safe manner for the patient and self according to Safe Patient Handling Guidelines. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 2000 Washington Street Scheduled Weekly Hours 24 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary 40 hour Days Excellent Care to Patients and Families • The Best Staff • In the Safest Environment A $750.00 sign on bonus is being offered to eligible new employees hired in our PCA positions Nursing at Brigham and Women's Hospital is known for their excellent clinical practice and for keeping patients and their families at the center of all they do. We understand that great care is shaped by relationships with patients and their families. That's why we're committed to knowing our patients on a deeper level - not just as patients, but as individuals - to ensure that they, and their families, feel known and cared for. At BWH, we proudly work together with a spirit of inquiry and a deep commitment to providing the highest quality, evidence-informed and theory-guided care in an inclusive environment. We work each day to achieve our vision - to provide excellent care to patients and families, with the best staff, in the safest environment. Just as we have been able to reinvent health care, we have also transformed health care careers. Whether measured in terms of lives saved, awards earned, or the personal satisfaction of stretching your talents - a career with BWH is unlike any other in the health care field. Here you'll find a workplace where collaboration and teamwork are the norm, not the exception - physicians, nurses, technicians, staff and management form a close-knit bond, based on mutual respect and devotion to our patients. If you want an enormously fulfilling career, there's no better place to be. The PCA will be responsible for: - Supporting the RN with clinical tasks, including, but not limited to glucometry, EKGs, and vital signs. - Responding to the needs of patients and family members and takes a proactive role in the efficient operation of the unit. Qualifications To qualify you must have:- High School Diploma or equivalent - Certification as a nursing assistant required upon hire, unless incumbent is a nursing student who has completed her/his fundamentals of nursing with a clinical component (clinical rotation or simulation lab). For nursing students hired as PCAs, strongly prefer nursing students enrolled in BSN programs or direct-entry Masters' programs. - Bi-lingual skills preferred. - Prior experience in a clinical setting preferred. - Knowledge of medical terminology. - May not currently hold a valid nursing license. - Basic Life Support (BLS) or CPR certification by the American Heart Association (AHA) or the Red Cross required upon hire. Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 850 Boylston Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Replacement for closed position PN00135024 Job Summary Summary Responsible for monitoring and accessing Sleep Lab quality, policies and procedures, staff and equipment performance. Communicates and educates patients and families regarding sleep disorders and treatments. Consults with referring physicians regarding patient results. Does this position require Patient Care? Yes Essential Functions * Performs polysomnographic studies in a clinical setting, including oxygen and nasal continuous positive airway pressure titrations * Scores studies and formulates reports for physician interpretation. Documents all pertinent patient events according to department policy * Communicates instructions, results, and relative information to patients, physicians, and family members * Calibrates and performs routine and troubleshooting maintenance on equipment; notifies proper personnel for equipment problems; cleans all equipment ensuring infection control * Consults with physicians regarding patient studies as needed * Maintains standards for completeness of quality improvement and quality control measurements * May establish and implement performance improvements including education and staff development Qualifications Education High School Diploma or Equivalent required and Associate's Degree Health Sciences preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Registered Polysomnographic Technologist [RPSGT] - Board of Registered Polysomnographic Technologists preferred Registered Polysomnographic Technologist [RPSGT] - Board of Registered Polysomnographic Technologists preferred Registered Sleep Technologist [RST] - American Board of Sleep Medicine preferred Experience Polysomnography Tech experience with multiple patient populations 1-2 years preferred Knowledge, Skills and Abilities * Good communication skills. * Ability to effectively evaluate and problem solve. * Ability to work independently. * Ability to guide, teach, and motivate others. * Good business acumen skills. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Hybrid Work Location 159 Wells Avenue Scheduled Weekly Hours 24 Employee Type Regular Work Shift Day (United States of America) Pay Range $29.23 - $44.48/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Reporting to the Director, Medical Surgical Nursing, provides assistance with nursing care of patients as needed under the direction and supervision of licensed nursing personnel. Nursing care is provided in accordance with the stated philosophy and standards established by the Nursing Services Department and regulatory agencies. The PCT/Student Nurse is accountable for the aspects of nursing care they are directed to provide within their scope of practice. Minimum Qualifications * Education o High School diploma or equivalent required. o Must be currently enrolled in a professional nursing educational program. * Experience o Acute care experience preferred. o At least one medical surgical clinical rotation required * Licensure and/or Certification o BLS healthcare provider required. o Certified Nursing Assistant preferred * Skills o Ability to take vitals; communication skills. o Interpersonal skills. o Computer skills. o Ability to maintain confidential information. o Ability to read, write and communicate in English. o Excellent customer service skills.