Scheduler jobs at Emory Healthcare

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Performs scheduling functions as designated by practice. Schedules surgeries, procedures and diagnostic testing. Requires general knowledge of specified surgical procedures, exam preparations, exam sequencing and other related functions. Qualifications REQUIRED Demonstrated knowledge of Medical terminology One year previous medical related clerical experience Demonstrated organizational and communication/customer service skills Demonstrated knowledge and skill in utilization of computer application Demonstrated problem-solving skills Ability to type effectively Demonstrated ability to effectively communicate with individuals in all levels of responsibility. Ability to work independently. PREFERRED Previous experience in hospital/medical office scheduling environment. Demonstrated knowledge and skill in the use of a computerized scheduling system Prior experience in insurance precertification One (1) year secretarial experience at a healthcare organization. Work Hours: 7:45-5 Monday-Thursday, 7:45-1 Friday Weekend Requirements: No On-Call Requirements: No

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Performs scheduling function in a streamlined environment, which is fully computerized. Position requires application of special instructions and procedural information to identify type of procedure requested and correctly schedule rooms and equipment. Enters various data into computer systems, verifies the accuracy of data input, and corrects errors and prints reports as necessary. Qualifications One (1) year previous medical related clerical or related experience or an associate's degree. Typing requirements vary by department; see requisition for requirements. CPR certification may be required by department; see requisition for requirement. PREFERRED Three (3) years previous experience in admissions or a scheduling environment. Demonstrated problem-solving skills Proficient in computerized input of data Good communication skills Fundamental knowledge and skill in utilization of computer application. Level of proficiency in the use and application of MS Office (Word, Excel, and PowerPoint) varies by department, see requisition for requirements. Medical terminology Work Hours: 8-4:30

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Performs scheduling functions as designated by practice. Schedules surgeries, procedures and diagnostic testing. Requires general knowledge of specified surgical procedures, exam preparations, exam sequencing and other related functions. REQUIRED * Demonstrated knowledge of Medical terminology * One year previous medical related clerical experience * Demonstrated organizational and communication/customer service skills * Demonstrated knowledge and skill in utilization of computer application * Demonstrated problem-solving skills * Ability to type effectively * Demonstrated ability to effectively communicate with individuals in all levels of responsibility. * Ability to work independently. PREFERRED * Previous experience in hospital/medical office scheduling environment. * Demonstrated knowledge and skill in the use of a computerized scheduling system * Prior experience in insurance precertification * One (1) year secretarial experience at a healthcare organization.

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Performs scheduling function in a streamlined environment, which is fully computerized. Position requires application of special instructions and procedural information to identify type of procedure requested and correctly schedule rooms and equipment. Enters various data into computer systems, verifies the accuracy of data input, and corrects errors and prints reports as necessary. REQUIRED * One (1) year previous medical related clerical or related experience or an associate's degree. * Typing requirements vary by department; see requisition for requirements. * CPR certification may be required by department; see requisition for requirement. PREFERRED * Three (3) years previous experience in admissions or a scheduling environment. * Demonstrated problem-solving skills * Proficient in computerized input of data * Good communication skills * Fundamental knowledge and skill in utilization of computer application. * Level of proficiency in the use and application of MS Office (Word, Excel, and PowerPoint) varies by department, see requisition for requirements. * Medical terminology

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Performs scheduling function in a streamlined environment, which is fully computerized. Position requires application of special instructions and procedural information to identify type of procedure requested and correctly schedule rooms and equipment. Enters various data into computer systems, verifies the accuracy of data input, and corrects errors and prints reports as necessary. Monitors patient schedule throughout the day for biopsy, MR Breast and other specified procedures being scheduled at several locations. Obtains all required documents, orders and images as soon as possible for radiologist preview of case and/or comparison of previous cases. Works collaboratively with referring physician's office to obtain all documentation and arrange courier as needed. Assures radiologist previews cases in timely manner and conveys results to appropriate modality and clerical area for accurate order entry. Communicates directly with scheduling to modify scheduled modalities or appointment to meet protocols. Maintains 30 day hold for procedures, pathology results and upcoming surgical cases. Qualifications One (1) year previous medical related clerical or related experience or an associate's degree PREFERRED Three (3) years previous experience in admissions or a scheduling environment. Demonstrated problem-solving skills Proficient in computerized input of data Good communication skills Fundamental knowledge and skill in utilization of computer application. Level of proficiency in the use and application of MS Office (Word, Excel, and PowerPoint) varies by department, see requisition for requirements. Medical terminology Work Hours: 730a-4p Weekend Requirements: No On-Call Requirements: No

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Performs scheduling function in a streamlined environment, which is fully computerized. Position requires application of special instructions and procedural information to identify type of procedure requested and correctly schedule rooms and equipment. Enters various data into computer systems, verifies the accuracy of data input, and corrects errors and prints reports as necessary. Monitors patient schedule throughout the day for biopsy, MR Breast and other specified procedures being scheduled at several locations. Obtains all required documents, orders and images as soon as possible for radiologist preview of case and/or comparison of previous cases. Works collaboratively with referring physician's office to obtain all documentation and arrange courier as needed. Assures radiologist previews cases in timely manner and conveys results to appropriate modality and clerical area for accurate order entry. Communicates directly with scheduling to modify scheduled modalities or appointment to meet protocols. Maintains 30 day hold for procedures, pathology results and upcoming surgical cases. Qualifications REQUIRED One (1) year previous medical related clerical or related experience or an associate's degree PREFERRED Three (3) years previous experience in admissions or a scheduling environment. Demonstrated problem-solving skills Proficient in computerized input of data Good communication skills Fundamental knowledge and skill in utilization of computer application. Level of proficiency in the use and application of MS Office (Word, Excel, and PowerPoint) varies by department, see requisition for requirements. Medical terminology Work Hours: 730a-4p Weekend Requirements: No On-Call Requirements: No

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Performs scheduling function in a high volume fully computerized environment. Acts as a professional liaison for staff, other hospital personnel, medical staff, and physicians' offices. Requires general knowledge of radiological procedures, exam preparations, exam sequencing and other related functions. Additional skills required include typing, strong customer service and problem solving. Qualifications REQUIRED: 1. Demonstrated knowledge of Medical terminology 2. Three (3) years previous medical related clerical experience or an associate's degree 3. Demonstrated organizational and communication/customer service skills 4. Demonstrated knowledge and skill in utilization of computer application 5. Demonstrated problem-solving skills PREFERRED: 1. Previous experience in hospital/medical office scheduling environment. 2. Demonstrated knowledge and skill in the use of a computerized scheduling system 3. Associate Degree 4. Prior experience in insurance precertification 5. Experience interfacing with physician offices, other organization departments, and third party payers. 6. Demonstrated ability to effectively communicate with individuals in all levels of responsibility. 7. Ability to work independently. 8. Ability to type 40 words per minute Work Hours: 8:30a-5p

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Performs scheduling functions as designated by practice. Schedules surgeries, procedures and diagnostic testing. Requires general knowledge of specified surgical procedures, exam preparations, exam sequencing and other related functions. Qualifications Demonstrated knowledge of Medical terminology One year previous medical related clerical experience Demonstrated organizational and communication/customer service skills Demonstrated knowledge and skill in utilization of computer application Demonstrated problem-solving skills Ability to type effectively Demonstrated ability to effectively communicate with individuals in all levels of responsibility. Ability to work independently. PREFERRED: Previous experience in hospital/medical office scheduling environment. Demonstrated knowledge and skill in the use of a computerized scheduling system Prior experience in insurance precertification One year secretarial experience at a healthcare organization. Work Hours: 7:30am-4:30pm Weekend Requirements: No On-Call Requirements: No

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Serves as initial patient contact, initiates patient record and account and prepares patient for visit. Greets patients and families in a welcoming and caring manner, courteously assists callers with information and directions. Compiles patient records and prints schedule in preparation for daily appointments. Responsible for collecting and organizing patient documentation. Assist with chart management, to include assembly, sticker application, etc. Pre-registers patients as time allows if applicable. Interviews, verifies, and performs accurate data entry of patient demographics, insurance coding, and medical information to ensure integrity of records and minimize claims denials if applicable. Facilitates the gathering of information for insurance/billing questions as requested by patients. May assist patients with forms and applications. Reviews for completeness and makes corrections of a routine nature Educates patients and maintains compliance with Medicare Secondary Payer guidelines through accurate completion of questionnaire for every appropriate patient encounter, and with HIPAA privacy regulations and acknowledgements if applicable. Maintain confidentiality with client records and sensitive issues or documents Accepts up-front payments and provides appropriate patient receipts. Ensures proper transport and documentation is provided to Accounting if applicable. Escorts patients to testing area as needed and provides directions as applicable. Monitors patient wait times ensuring patients are seen with 15 minutes and communication as to delays, status of procedure, etc. occurs. Answers phones (operator, appointment, back office lines, etc.) in compliance with service goals. May file, print, copy, fax, and take messages. Receives and screens calls and visitors, responding to routine inquiries with standardized information. Accurately schedules all categories of appointments - new, return/office, follow-up, pre-op, post-op, procedure, consultation, etc. Telephones patients or physicians' offices daily to confirm appointments, where appropriate. Orders and stocks supplies and forms. Maintains appropriate inventories to ensure adequate par levels. Responsible for inventorying and coordinating equipment repair/maintenance Maintains competency in multiple information systems programs, keeps abreast of ongoing changes, and maintains flexibility inherent in performance of job. Sustains optimal patient focus while performing job duties in a manner which conveys respect and dignity to the patients and patients' families. Manages complaint handling and service recovery in a professional manner. Reviews, prepares, and forwards patient information to be retained in the hospital medical record in a timely manner if applicable. Assists clinical staff with safe patient handling as needed. Assist with confirmation of lab and testing results. Communicates regularly with departmental staff and management on a daily basis. In addition to the duties listed above, all schedulers will be required to perform the following: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury‑accident to Manager. ADDITIONAL DUTIES AND RESPONSIBILITIES Other duties as assigned by supervisor. Qualifications REQUIRED One (1) year previous medical related clerical or related experience or an associate's degree. Typing requirements vary by department; see requisition for requirements. CPR certification may be required by department; see requisition for requirement. PREFERRED Three (3) years previous experience in admissions or a scheduling environment. Demonstrated problem-solving skills Proficient in computerized input of data Good communication skills Fundamental knowledge and skill in utilization of computer application. Level of proficiency in the use and application of MS Office (Word, Excel, and PowerPoint) varies by department, see requisition for requirements. Medical terminology Work Hours: 0715-1545 Weekend Requirements: No On-Call Requirements: No

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Performs scheduling function in a high volume fully computerized environment. Acts as a professional liaison for staff, other hospital personnel, medical staff, and physicians' offices. Requires general knowledge of radiological procedures, exam preparations, exam sequencing and other related functions. Additional skills required include typing, strong customer service and problem solving. Qualifications REQUIRED: 1. Demonstrated knowledge of Medical terminology 2. Three (3) years previous medical related clerical experience or an associate's degree 3. Demonstrated organizational and communication/customer service skills 4. Demonstrated knowledge and skill in utilization of computer application 5. Demonstrated problem-solving skills PREFERRED: 1. Previous experience in hospital/medical office scheduling environment. 2. Demonstrated knowledge and skill in the use of a computerized scheduling system 3. Associate Degree 4. Prior experience in insurance precertification 5. Experience interfacing with physician offices, other organization departments, and third party payers. 6. Demonstrated ability to effectively communicate with individuals in all levels of responsibility. 7. Ability to work independently. 8. Ability to type 40 words per minute Work Hours: 9:30a-6pm

Why choose Northside and its Rehabilitation Team? Northside supports our employees' professional and personal growth. Offers advanced certification and specialty training financial support and tuition reimbursement. Available upon hire. Staff career advancement levels programs. Fosters an environment that promotes work/life balance. We embrace diversity. We care about you. Highly recognized and supportive organization with a valued rehabilitation services department. Compassionate, dedicated, innovative team of highly specialized professional staff with a focus on providing evidence based care Supportive leadership team encouraging personal growth and development. Strong collaboration with physicians and multidisciplinary care teams. Strong supporters of our community through screenings, education, volunteering, and community service initiatives. Focus on service excellence and providing expert level care to our patients. Seasoned clinicians and mentors, many with advanced certifications & specialty training. Residency and enrichment programs underway with other key residency programs to come Longevity within our team, often celebrating 20, 30, and 40 years of service Responsibilities Performs scheduling function in a high volume fully computerized environment. Acts as a professional liaison for staff, other hospital personnel, medical staff, and physicians' offices. Requires general knowledge of radiological procedures, exam preparations, exam sequencing and other related functions. Additional skills required include typing, strong customer service and problem solving. Qualifications REQUIRED: 1. Demonstrated knowledge of Medical terminology 2. Three (3) years previous medical related clerical experience or an associate's degree 3. Demonstrated organizational and communication/customer service skills 4. Demonstrated knowledge and skill in utilization of computer application 5. Demonstrated problem-solving skills PREFERRED: 1. Previous experience in hospital/medical office scheduling environment 2. Demonstrated knowledge and skill in the use of a computerized scheduling system 3. Associate Degree 4. Prior experience in insurance precertification 5. Experience interfacing with physician offices, other organization departments, and third party payers 6. Demonstrated ability to effectively communicate with individuals in all levels of responsibility 7. Ability to work independently 8. Ability to type 40 words per minute Work Hours: 7:30AM- 6:15PM

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Performs scheduling functions as designated by practice. Schedules surgeries, procedures and diagnostic testing. Requires general knowledge of specified surgical procedures, exam preparations, exam sequencing and other related functions. Qualifications REQUIRED Demonstrated knowledge of Medical terminology One year previous medical related clerical experience Demonstrated organizational and communication/customer service skills Demonstrated knowledge and skill in utilization of computer application Demonstrated problem-solving skills Ability to type effectively Demonstrated ability to effectively communicate with individuals in all levels of responsibility. Ability to work independently. PREFERRED Previous experience in hospital/medical office scheduling environment. Demonstrated knowledge and skill in the use of a computerized scheduling system Prior experience in insurance precertification One (1) year secretarial experience at a healthcare organization. Work Hours: 7:30AM-4:30PM (M-TR) & 7:30AM-2:00PM (Friday)

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Performs scheduling function in a streamlined environment, which is fully computerized. Position requires application of special instructions and procedural information to identify type of procedure requested and correctly schedule rooms and equipment. Enters various data into computer systems, verifies the accuracy of data input, and corrects errors and prints reports as necessary. Qualifications REQUIRED One (1) year previous medical related clerical or related experience or an associate's degree. Typing requirements vary by department; see requisition for requirements. CPR certification may be required by department; see requisition for requirement. PREFERRED Three (3) years previous experience in admissions or a scheduling environment. Demonstrated problem-solving skills Proficient in computerized input of data Good communication skills Fundamental knowledge and skill in utilization of computer application. Level of proficiency in the use and application of MS Office (Word, Excel, and PowerPoint) varies by department, see requisition for requirements. Medical terminology Work Hours: 730-4

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Performs scheduling functions as designated by practice. Schedules surgeries, procedures and diagnostic testing. Requires general knowledge of specified surgical procedures, exam preparations, exam sequencing and other related functions. Qualifications REQUIRED: 1. Demonstrated knowledge of Medical terminology 2. One year previous medical related clerical experience 3. Demonstrated organizational and communication/customer service skills 4. Demonstrated knowledge and skill in utilization of computer application 5. Demonstrated problem-solving skills 6. Ability to type 40 words per minute 7. Demonstrated ability to effectively communicate with individuals in all levels of responsibility. 8. Ability to work independently. PREFERRED: 1. Previous experience in hospital/medical office scheduling environment. 2. Demonstrated knowledge and skill in the use of a computerized scheduling system 3. Prior experience in insurance precertification 4. One (1) year secretarial experience at a healthcare organization. Work Hours: 730am-445pm

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities PRIMARY DUTIES AND RESPONSIBILITIES Surgery Is cross-trained to understand scheduling protocols for GFS, TFS, MM, and OP BX Surgical suites comprised of 11 specialties and 29 operating rooms and a mobile Lithotripter. Is cross-trained to understand scheduling protocols for all Northside Hospital surgical facilities pre assessment areas. Determines staff availability and schedules surgical and pre assessment appointments. Schedules surgical procedures and equipment for multiple surgical facilities. Ensures physician's request for equipment and instruments can be granted. Must possess ability to conflict check equipment, surgeon, or time history Notifies materials management or appropriate staff member when scheduling procedures requiring special equipment or implants, and follows up to assure its availability. Resolves all scheduling conflicts and works directly with other ancillary departments and all Northside Hospital surgical facilities to assure easy accessibility for both patient and physician. Telephones surgeons' offices daily to confirm surgical appointments. Cross-references surgical procedure with pre assessment appointment. Telephones patients to schedule or confirm pre assessment appointment. Provides patient with information and instructions as appropriate to procedure or appointment. Maintains log of operative records, laser usage, Lithotripsy patients and implant log for all Northside Hospital surgical facilities. Ensures patient charge documents are available for each surgical procedure performed. Responsible for the intraoperative billing process of surgical patients. This process includes the charging of surgical and anesthesia supplies, operating room and anesthesia time charges, and implanted devices. Performs daily audits on patient charging to ensure accuracy and completeness of all records. Works directly with internal auditor on a daily basis to resolve insurance audit issues. Functions as ancillary scheduling department for anesthesia. Schedules all C‑Sections and Radiology, GI Unit, and Cardiology exams requiring anesthesia. Acts as a Surgical coordinator to interface with the following areas: Admissions ER Patient Floors All ancillary departments. Acts as the direct surgical liaison for all office managers and physicians. Works directly with medical staff office to assure physicians, contract personnel and NPP's have appropriate delineation of privileges. Prepares, verifies, and distributes surgical and pre assessment schedules to appropriate areas. Coordinates and verifies the scheduling of contract personnel and services. Radiology Answers 85-100 calls per day in a timely manner, utilizing appropriate customer service. Efficiently utilizes computerized scheduling system. Coordinates examination sequencing in cases where multiple examinations are required for an individual patient. Follows special instructions to ensure that preparations for one exam do not obscure results of other scheduled exams. Applies specific criteria to ensure correct equipment and procedure rooms are scheduled. Supplies patients with correct instructions and reviews instructions with patients. Is able to answer routine questions concerning nature or length of procedure. Discerns when questions require referral to technical/medical staff. Telephones physician offices and obtains patient information necessary for proper scheduling of examination if necessary. Prints radiology schedules as requested. Completes appropriate paper work for biopsies and invasive breast procedures. Accurately documents scheduling conflicts for supervisory override. Attends required number of Staff and Departmental meetings to meet expectations. Catalogs information provided as scheduling changes and updates occur to ensure they are providing current information to callers. If orders are emailed, ensures that orders for scheduled radiology procedures are available in the Image Freeway system. Makes sure orders match scheduled procedures and consults with physician office to resolve discrepancies. Obtains missing orders from physician office. Obtains patient information necessary for proper scheduling of examination if necessary. DATA ENTRY/RETRIEVAL Enters Radiology non-pharmacy drug charges into HMM. Prints reports for patients scheduled with Medicare insurance, inputs Medicare information into database to ensure medical necessity for exam before date of exam. Inputs data into Mammo Backlog report for manager to review for any excessive backlogs for all mammo locations. Scans completed scheduled orders, precert notes and other pertinent patient information into Image Freeway Utilizes Image Freeway to print reports to identify patient orders that need to be scheduled and/or precerted. Utilizes One Call to determine if the patient has been scheduled and print the order if patient has not yet been scheduled Sorts the orders for distribution to Precert or Schedulers. Faxes completed scheduled orders back to physician offices. PRECERT Precerts 40-50 patients per day utilizing various methods (insurance websites/phone/email) for preauthorization. Utilizes proper CPT and ICD-10 codes for accurate precertification. Answers 10-15 calls from the Precert queue, utilizing appropriate customer service Obtains patient information necessary for proper scheduling of examination if necessary. Receives, reviews and archives outpatient radiology schedules to identify accounts/cases requiring precertification. Receives requests for precertification assistance from physician office. Gathers clinical information and works directly with insurance companies to obtain precertification authorization on behalf of the physician. Receives requests to obtain precertification for same day add-on patients. Gathers clinical information and works directly with insurance company to obtain precertification approval. Communicates and follows-up with physician offices, hospital departments and insurance companies to determine whether precertification has been initiated. If precert has not been initiated, works directly with insurer to obtain precertification approval and ensure reimbursement. Efficiently utilizes computerized scheduling system to book radiology procedures at Hospital and outpatient imaging centers Coordinates examination sequencing in cases where multiple examinations are required for an individual patient. Follows special instructions to ensure that preparations for one exam do not obscure results of other scheduled exams. Supplies patients with correct instructions and reviews instructions with patients. Is able to answer routine questions concerning nature or length of procedure. Discerns when questions require referral to technical/medical staff. Obtains patient information necessary for proper scheduling of examination if necessary. Completes appropriate paper work for biopsies and invasive breast procedures. Accurately documents scheduling conflicts for supervisory override. Ensures that orders for scheduled radiology procedures are available in the Image Freeway system. Makes sure orders match scheduled procedures and consults with physician office to resolve discrepancies. Obtains missing orders from physician office. Attends required number of Staff and Departmental meetings to meet expectations. Catalogs information provided as scheduling changes and updates occur to ensure they are providing current information to callers. SCREEN ATLANTA Coordinates and schedules Van locations (Kroger locations, Corporations, Community Events) and sends out confirmation information packets to each client prior to date of service. Makes reminder phone calls to patients. Ensures that all Film Management functions are performed prior to the day of service to include ordering mammograms and compiling related paperwork. Converts each patient STAR account from PRO to OP and completes admission functions (corrections, scanning, etc.) as applicable upon provision of services. Manages and tracks grant funding activities associated with the Breast Care Program. Duties include managing budgets (reviewing expenses and tracking expenses against budget), tracking expenditures accurately for each funding source and providing both summary and detailed grant management reports (monthly internal reports, semi-annual grant progress reports, etc.). Recording time devoted to work associated with grants in the Time and Effort system. Prepares and maintains databases to generate required grant reports to include patient demographic information and funding utilization. Ensures that patients qualify for Breast Care Funds and are pre-registered prior to the provision of services. Maintains a thorough understanding of how direct and indirect costs are defined, composed, allocated, and charged to active grants. Ensures compliance with contractual agreements both grant and professional fee contracts (Pathology and Radiology) when requisitioning grant funds. RADIATION ONCOLOGY Schedules new patient office visits, consults, re-evals and follow up appointments for all four Radiation Oncology locations. Ensure consistent scheduling processed throughout the four Radiation Oncology locations. Determines physician's availability and follow physician's templates to schedule appointments. Open PRS accounts in STAR. Resolves scheduling conflicts and works directly with the supervisor, staff, and the physicians. Email or mail out registration forms to patients. Obtain prior authorization for services provided in the Radiation Oncology Department. Coordinate peer to peer reviews between insurance carriers and the physicians. Provide excellent customer service to patients as well as internal and external customers. FAMILY CENTERED CARE Completes monthly staff schedules for all staff and all shifts in accordance with staffing targets, and departmental policies giving consideration to employee requests. Updates monthly staff schedule with changes daily, and audits payroll periodically to assure accuracy. Collaborates with staffing specialist to insure coverage but maintain retention of employees. Maintain data base of staff by hire date and contact information. Communicate needs to staff in a timely manner. Uses fair and consistent practices when developing schedule and addressing requests from staff. Anticipates staffing shortages and consults department management appropriately for resolution. Identifies needed changes that would improve efficiency of scheduling large volume of staff. REHABILITATION SERVICES Provides centralized scheduling support across the system Answers 50-75 calls per day in a timely manner, utilizing appropriate customer service, and within telephone service performance standards. Competently and efficiently utilizes all computerized systems, tracking tools and logs. Completes all phases of scheduling, precertification, preauthorization, registration, and collections required by patients seen within rehabilitation services Responsible for management of patient records, and completion of patient charges and monthly patient chart rollovers. When necessary, telephones physician offices and obtains patient information/orders required for accurate scheduling. Contacts all new patients to schedule initial evaluation appointment within 24 hours of referral. Provides correct appointment related instructions, and reviews with patients. Is able to answer routine questions concerning nature or length of services provided. Discerns when questions require referral to a clinical resource Resolves scheduling and insurance conflicts and works directly with supervisor Assess' patient needs regarding language interpretation services. Informs patients of their rights and services provided by NH Interpretation Services. Schedules interpreter Communicates throughout the day and uses good hand off communication when necessary with supervisor, peers, clinical staff, patients and family members Assists with maintaining inventory levels and maintains appropriate volume of office supplies and medical record forms Promotes the continuous quality improvement process in all daily service issues and problem solving opportunities both department specific and hospital wide. Provides excellent customer service using AIDET principles and executes service recovery when needed Attends required Staff and Departmental meetings to meet expectations PAIN TREATMENT AND SPINE CENTERS Position may be in call center or medical office. In centralized scheduling/call center environment, answers 50-100 calls per day in a timely manner, utilizing appropriate customer service and within telephone service performance standards. Must demonstrate ability to sign on and navigate all insurance/Medicaid web portals for eligibility, precert and referral notification. Has working knowledge of Precertification process and Referral updates in all aspects of the Pain Treatment and Spine Centers as needed for reimbursement of services. Determines staff availability and schedules procedural and pre assessment appointments. Resolves all scheduling conflicts and works directly with other ancillary departments and all Northside Hospital facilities to assure easy accessibility for both patient and physician. Cross-references procedure with pre assessment appointment. Telephones patients to schedule or confirm pre assessment appointment. Provides patient with information and instructions as appropriate to procedure or appointment. Interacts with Physician offices, Interventional Pain Treatment Physicians and staff for the purpose of scheduling procedures and office visits. Greets public, Physicians, management and associates. Displays ability to use all channels of communication to address inter-and intra-department concerns, problems and conflicts as indicated by positive response of all parties. Ability to handle multiple priorities (under some pressure) in a busy environment. Displays integrity and honesty in relationships with patients, visitors and co-workers. Physicians and ancillary departments in handling difficult situations. Answers telephone in a professional manner, redirecting calls and/or taking accurate messages. Places patient related telephone calls as requested by Physicians and staff . Receives, sorts and routes incoming and outgoing mail, faxes and reports. Assists in data retrieval and compilation as requested by Physicians and staff. Assists in assembling and maintaining patient office records and procedure files as per policy. Assists in controlling access to medical records to those individuals that are authorized (request and confirms identification of individuals accessing medical records). Maintains confidentiality in all aspects of job as related to HIPPA regulations and policies. Complies with NH Quality and Patient Safety requirements regarding all applicable Red Rules, such as verifying patient's identity using two patient identifiers. This applies to phone and in person interactions. Maintains an uncluttered, neat and clean office workspace and perform other general cleaning as needed. Assists in orientation of new associates as a mentor if requested by Office Coordinator and/or Office Supervisor. Ability to summon appropriate personnel in a crisis situation. Respond appropriately to special needs and behaviors of age groups of patients served. Other duties as required by Office Coordinator/Supervisor. CARDIOLOGY Schedule patients for Stress Lab, Echo Lab, Nuclear Cardiology, EP Lab and Cardiac Cath Lab through Cerner Schapptbook and WQM Utilizes scheduling parameters when scheduling cardiac caths, EP studies, device implants, exercise treadmill tests, stress echoes, dobutamine stress echoes, nuclear stress tests, tilt table tests, transesophageal echoes, cardioversions Schedule anesthesia for procedures when necessary Telephones physician offices and obtains patient information necessary for proper scheduling of examination if necessary. Schedule Inpatient procedures directly with physician via phone call or in person Manages and maintains Cardiac Cath/EP Block Scheduling and ensures each physician is scheduling in his/her appropriate block. Releases block time according to departmental guidelines Maintains frequent communication with clinical staff regarding add-ons, changes, etc. Schedule Device Company vendor for EP and Device implant cases; communicate with device company representative procedure details Index/Attach documents to the patient's Power Chart in Cerner Check orders/PA/H&P for next day procedures in Stress Lab, Echo, and Cath Lab. Place phone call to appropriate MD office to obtain any missing documents Prepares the Cath Lab next day schedule and takes to House Coordinator Assesses patients' needs regarding language interpretation services and schedules interpreter as needed. . Resolves scheduling conflicts and works directly with the supervisor, staff, and the physicians. Check in patients when they arrive to the department to activate their orders in PowerChart PROFESSIONAL DEVELOPMENT AND LEADERSHIP ADDITIONAL DUTIES AND RESPONSIBILITIES Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury‑accident to Manager. Other duties as assigned by supervision. Qualifications Demonstrated knowledge of Medical terminology Three (3) years previous medical related clerical experience, or an associate's degree, or one and a half (1 1/2) years previous medical related clerical experience which must include at least six months' experience as a medical scheduler. Demonstrated organizational and communication/customer service skills Demonstrated knowledge and skill in utilization of computer application Demonstrated problem-solving skills PREFERRED Previous experience in hospital/medical office scheduling environment. Demonstrated knowledge and skill in the use of a computerized scheduling system Associate Degree Prior experience in insurance precertification Experience interfacing with physician offices, other organization departments, and third party payers. Demonstrated ability to effectively communicate with individuals in all levels of responsibility. Ability to work independently. Ability to type 40 words per minute Work Hours: 7:30a-4p Weekend Requirements: No On-Call Requirements: No

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Performs scheduling functions as designated by practice. Schedules surgeries, procedures and diagnostic testing. Requires general knowledge of specified surgical procedures, exam preparations, exam sequencing and other related functions. Qualifications Demonstrated knowledge of Medical terminology One year previous medical related clerical experience Demonstrated organizational and communication/customer service skills Demonstrated knowledge and skill in utilization of computer application Demonstrated problem-solving skills Ability to type effectively Demonstrated ability to effectively communicate with individuals in all levels of responsibility. Ability to work independently. Preferred: Previous experience in hospital/medical office scheduling environment. Demonstrated knowledge and skill in the use of a computerized scheduling system Prior experience in insurance precertification One (1) year secretarial experience at a healthcare organization. Work Hours: Monday- Thursday 7:15 am- 4:30 pm, Friday 7:15 am- 12:15 pm

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Performs scheduling functions as designated by practice. Schedules surgeries, procedures and diagnostic testing. Requires general knowledge of specified surgical procedures, exam preparations, exam sequencing and other related functions. Qualifications 1. Demonstrated knowledge of Medical terminology 2. One year previous medical related clerical experience 3. Demonstrated organizational and communication/customer service skills 4. Demonstrated knowledge and skill in utilization of computer application 5. Demonstrated problem-solving skills 6. Ability to type effectively 7. Demonstrated ability to effectively communicate with individuals in all levels of responsibility. 8. Ability to work independently. PREFERRED 1. Previous experience in hospital/medical office scheduling environment. 2. Demonstrated knowledge and skill in the use of a computerized scheduling system 3. Prior experience in insurance precertification 4. One (1) year secretarial experience at a healthcare organization. Work Hours: 8-430pm

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 7:30 AM Shift End Time 4:00 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description Coordinates daily scheduling of patient appointments for medical procedures in a timely and efficient manner. Interacts extensively with physicians/diagnostic staff, office staff, and patients via phone, fax, and email, ensuring accurate and effective scheduling of appointments for needed medical procedures. Independently and accurately handles a wide range of scheduling duties in a fast-paced environment. Works collaboratively with team members to provide quality service to proactively support efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta. Experience * Experience in using computers with a high degree of accuracy * Successful completion of a course in medical terminology or equivalent experience Preferred Qualifications * One year of experience in clinical scheduling or an assigned clinical discipline or completion of an externship program approved by Children's * For Radiology, experience in a clinical or healthcare setting Education * High school diploma or equivalent Certification Summary * No professional certifications required Knowledge, Skills, and Abilities * Ability to word process accurately * Able to handle stressful work situations and conflicts with professionalism * Ability to communicate effectively both orally and in writing * Excellent organizational skills * Ability to work effectively without direct supervision and follow standard procedures * Excellent customer service skills * Fluency in Spanish or other language Job Responsibilities * Schedules patient appointments for medical procedures/cases for designated department, including medical procedure directives from faxes, phone, or other instructions, and contacts doctors' offices to resolve discrepancies. * Coordinates all aspects of procedure scheduling and understands guidelines for each scheduled procedure. * Collects and/or confirms patient demographic/insurance information as required and enters data accurately into the department's scheduling system. * Stays aware of insurance authorization needs and follows department policies on establishing appointments that do not have confirmed authorizations. * May coordinate all aspects of medical procedure scheduling for specific modalities in accordance with hospital policy for patient gestational and chronological age, including coordination with doctor's office, house supervisor, department nursing staff, and other departmental schedulers. * Confirms schedule with doctor's offices, including time of procedure and communicates and resolves any conflict about daily schedule(s). * Communicates clearly to doctors' offices and parents any instructions related to appointments. * Utilizes computerized scheduling system and electronic order management functions and capabilities (may be required to use computerized scheduling system to maximize efficiency of block scheduling, e.g., typing, data entry, alpha/numeric filing, and computer skills). * Assists in identification of ways to improve scheduling process. * Completes quality assurance for all scheduled patients. * May precept for orientation and training of all newly hired schedulers in standard procedures, quality control, quality assurance, and continuous quality improvement programs. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 2220 North Druid Hills Road Job Family Patient Access

**Be inspired** **.** **Be rewarded. Belong. At Emory Healthcare.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoingmentorshipand leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, _development,_ and leadership programs + And more **Description** **RESPONSIBILITIES:** + Performs advanced and time intensive scheduling tasks to support complex surgeries and/or imaging and procedures outside of current clinic such as hospital or OP radiology center. + To be defined as advanced and time intensive, 75% or more of the employee's time must be spent completing cases performed in an ambulatory surgery center or inpatient setting, coordination of multiple specialties, coordination of pre-operation and post-operation testing/clearance. + May coordinate complex, sequential treatment appointments including clinical trials and standard of care patients. + Coordinate transplant related work-up and evaluations for donors and patients Serves as the primary point of care for these patients and their families. + Additional duties may include: Scheduling return visits Scheduling ancillary appointments Registering or scheduling new patients Scheduling imaging and procedures within their local clinic Completing patient data forms Coordinating provider referrals Retrieving medical records Acts as an administrative resource for all staff in the coordination of a patient's care. + Works collaboratively with management to remedy or escalate patient complaints. + Covers for front desk and other back-office staff as needed. Provides support for the training of new PCCs and other administrative staff as needed. + Completes precertification authorizations as required. Other duties as assigned. **MINIMUM REQUIREMENTS:** + High school diploma or GED required; 6 months of healthcare scheduling experience is required. + A successful candidate will possess the following competencies and skills: Problem-solving ability; Ability to provide a high level of customer service; Excellent communication skills, both verbal and written; Ability to work in a team environment; Time management skills; Empathy for others. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred. **Connect With Us!** Connect with us for general consideration! **Division** _Emory Univ Hosp-Midtown_ **Campus Location** _Atlanta, GA, 30322_ **Campus Location** _US-GA-Atlanta_ **Department** _EHM Hem Onc-Clifton Plaza_ **Job Type** _Regular Full-Time_ **Job Number** _153898_ **Job Category** _Clinical & Nursing Support_ **Schedule** _8:30a-5p_ **Standard Hours** _40 Hours_ **Hourly Minimum** _USD $21.33/Hr._ **Hourly Midpoint** _USD $25.99/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.