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Empire Merchants North jobs - 53 jobs

  • Customer Care Manager

    Empire Merchants Metro 4.5company rating

    Empire Merchants Metro job in New York, NY

    To coordinate the flow of information and resources throughout the department and all divisions of Empire Merchants as needed to ensure that customers receive the correct information in a timely manner. Results Manages the workflow within the department by to insure exceptional Customer Service by: Supervising daily activities of Customer Care Representatives Interacting with all departments and Sales divisions throughout the company Approving and submittal of weekly payroll reports Approving pickups as per company policy Managing phone traffic - i.e. wait times, calls in queue Assisting with training in all aspects of job for new and current employees Following up and monitoring activities of CSR , Data Entry Clerks and Credit Specialist Developing new ideas, policies and procedures Monitoring phone calls and coaching CSR on proper phone etiquette Mentoring and developing associates Maintain customer confidence and protect operations by keeping information confidential Maintains organization's stability and reputation by complying with legal requirements Maintains safe and clean working environment by complying with procedures, rules and regulations Promotes healthy work environment by coordinating and cooperating with federal, state and local agencies Contributes to team effort by accomplishing related results as needed III Supervisory Responsibilities Manages members of the team in a work unit, department or functional area. Responsible for providing effective leadership while fostering a positive team environment and providing overall direction, coordination, and evaluation of organizational unit, department and/or functional area. Performs supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include but are not limited to, interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; recognizing, rewarding and disciplining associates; addressing complaints and resolving problems IV Minimum Qualifications Education: High School diploma or GED required Experience: 3 years business or related experience required Previous supervisory experience preferred Knowledge: Working knowledge of New York State liquor Authority Laws and guidelines preferred Knowledge of JDE User Programs and other software programs used by Empire Merchants preferred Skills: Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint required Strong verbal skills required Strong organizational skills commensurate to achieve assigned work goals required Ability to work cooperatively with all levels within the organization required Effective decision making and judgment skills required Empire Merchants offers a competitive compensation package including: Salary Range: $60,000 - $70,000 and annual bonus potential 15 Observed Holidays, Health Plan options (medical, dental, vision, disability coverage, life insurance, parental leave, and other voluntary plans), 401K (with Company Contributions), PTO, vacation accrual, Flexible Spending Account and Pre-Tax Transit Commuter Program, tuition reimbursement and more. The range is an estimate for this position. The company will evaluate a specific candidate's education, skills and experience when making an offer. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The associate frequently is required to stand, walk, sit, and climb or balance. The associate must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions WORKING CONDITIONS AND ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
    $60k-70k yearly 57d ago
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  • Purchasing Agent / Analyst

    Empire Merchants North 4.5company rating

    Empire Merchants North job in Coxsackie, NY

    Job Description Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 500 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York. We are seeking an experienced, motivated Purchasing Agent / Analyst. This is a hybrid position. Working in the Coxsackie, NY office during training and as needed are required. Responsible for analyzing purchasing data, reviewing forecasting, order planning, purchasing, recordkeeping, item and cost maintenance, and order tracking for all brands and items of their assigned vendors. The role exercises independent judgment in evaluating purchasing requisitions, resolving supply-related issues, and recommending improvements to purchasing processes. The position provides analysis and recommendations that support supplier performance, inventory efficiency, and operational decision-making. ESSENTIAL POSITION RESULTS • Purchases product through review of demand, sales history, and purchase requisitions to meet company objectives and supplier requirements. • Reviews purchase requisitions for accuracy and create purchase orders using SAP. • Use problem-solving skills to resolve daily challenges and problems that arise. • Evaluates order requests from sales and suppliers to determine if the request maintains adequate inventory levels. • Performs analysis related to inventory needs, amount of overstock, financial and/or storage considerations to determine when purchase orders need to be created. Analyzes and provides recommendations to improve inventory efficiency. • Plans orders and reviews forecasting for accuracy and trends during the ordering process. Identify anomalies and work with business managers to adjust forecasts. • Maintains proper inventory levels by warehouse through consistent review of inventory using various reports, and forecasting. Improve ordering to reduce out of stocks and the need for transfers between warehouses. • Tracks orders to ensure product is received on schedule and accurate ETAs are maintained. Communicate with carriers to ensure orders are expedited if needed. Determine the appropriate corrective action when discrepancies arise. • Maintains excellent records of information used to prepare orders, the orders themselves, the confirmations and receipt information. Perform analysis and provide reports as needed. • Provides coverage for Gallo replenishment as needed. • Provides coverage for the Demand Planner as needed. • Performs item maintenance to ensure accurate data is always available. • Builds queries in SAP to analyze purchasing data and facilitate material maintenance. • Responsible for maintaining accurate cost conditions and review of moving averages. • Negotiates with carriers to obtain reasonable freight quotes. • Provides historical cost information in excel format as requested for gross profit review. • Develops strong working relationships with demand planners, sales, carriers, and suppliers through regular and professional communication. • Manages exceptions by communicating with sales, suppliers, carriers, and management. • Coordinates the claims process. Achieves work objectives by gathering pertinent data, identifying and evaluating options and choosing a course of action. • Analyzes purchasing data and creates reports as needed using Excel. • Collaborate closely with suppliers and business managers to ensure the proper flow of inventory to meet demand. • Maintains organization's stability and reputation by keeping information confidential. • Contributes to team effort by accomplishing related results as needed. • Maintains a safe and clean working environment by complying with procedures, rules, and regulations. COMPENSATION & BENEFITS Empire Merchants North offers a competitive compensation package including: Salary Range: $62,354 - $67,354 and annual bonus potential Paid Holidays, Health Plan options (medical, dental, disability coverage, life insurance, and other voluntary plans), 401K, PTO, vacation accrual, Flexible Spending Account, and more. The company will evaluate a specific candidate's education, skills, and experience when making an offer. QUALIFICATIONS Education, Certifications, and/or licenses: Associate or Bachelors degree in business or related field preferred. EXPERIENCE Minimum 3 years supply chain experience KNOWLEDGE/SKILLS - Wine and Spirits Industry knowledge a plus. - SAP experience preferred. - Proficient PC skills using MS Office, intermediate Excel skills, and other various computer systems are necessary. - Must be a result-oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills. - Ability to multi-task, work independently and/or within a team, pays attention to detail and meet deadlines. Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. Know Your Rights
    $62.4k-67.4k yearly 2d ago
  • Operations Manager

    Chefs Warehouse 4.4company rating

    New York, NY job

    The Operations Manager directs the efficient and cost-effective operation of our distribution center(s) and warehousing facilities. Manages inbound activities related to the receipt and storage of goods, inventory management, and claims. Oversees outbound activities related to order-filling, stock replenishment, shipping. Responsible for budgeting, customer service, facility, and equipment operation. Administers overall inventory management, productivity, accuracy, and loss prevention programs to ensure that customer requirements are met. What you'll do: Improve the operational systems, processes, and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Oversee overall financial management, planning, systems, and controls. Organize to service each business division while maintaining and improving overall operational and departmental efficiencies. Interface cross-functionally at all levels within the divisions of the company, including communication with offshore/subsidiary management, external resources, and concerns, such as freight forwarders, third party providers and governmental agencies. Troubleshoot and provide solutions for issues of a moderate to complex scope. Ensure proper compliance and adherence to all appropriate health and safety regulations and cleanliness requirements are followed both with regards for personal and inventory safety. Participates on divisional management teams and provides direct support to the divisions. Directs the operations of the warehouse team and the transportation team to achieve objectives. Effect necessary communication and motivation to staff. Monitors individual performance via observation and review of various productivity metrics. Counsels and disciplines, as necessary. Develop and maintain a productive work team via training and career development. Consistently promote a strong corporate culture, quality, and high-performance work teams. About you: College degree required in Operations, Supply Chain, or Finance related field. 7-10 years of experience in Facilities & Construction management. Demonstrated leadership and vision in managing staff groups and major projects or initiatives. Excellent interpersonal skills and a collaborative management style. Budget development and oversight experience. A demonstrated commitment to high professional ethical standards and a diverse workplace. Excellent people manager, open to direction and collaborative work style and commitment to get the job done. Ability to challenge and debate issues of importance to the organization. Ability to look at situations from several points of view. Persuasive with details and facts. Delegate responsibilities effectively.
    $65k-112k yearly est. 30d ago
  • Sales Associate

    Chefs Warehouse 4.4company rating

    New York, NY job

    The Chef's Warehouse is the preferred choice for foodservice professionals who demand the best, offering a curated selection of specialty ingredients, center-of-plate proteins, and produce sourced globally and locally. Our team of specialty, protein, and produce experts works closely with chefs to meet the highest standards and elevate the guest experience. Our trusted sales representatives are among the best in the industry, helping customers discover new possibilities and craft exceptional culinary experiences. We're seeking a driven, customer-focused professional who thrives on building relationships and delivering innovative food service solutions. If you're passionate about food, sales, and growing business through personalized service, this is the role for you!Position Summary:As a Sales Associate at The Chef's Warehouse, you ultimately act as the face of our company by delivering outstanding customer service and building and maintaining strong relationships. You will be responsible for selling our fine products to restaurants, caterers, hotels, and retail establishments by performing the following duties: Growing Revenue: Generate sales through the development of new business opportunities and by expanding relationships with existing accounts Building Customer Portfolio: Compile lists of prospective customers for use as sale leads that are based on information from networking, newspapers, business directories, industry ads, trade shows, websites, and other sources Staying On The Move: Travel throughout your assigned territory and call on existing and prospective customers to secure orders Showcasing Our Value: Present our products using samples or catalogs that highlight key features and benefits that fit customer needs Sealing The Deal: Quote prices and credit terms to prepare contracts for orders obtained Maintaining Timelines: Provide estimated date of delivery to customers that is based on knowledge of our production and delivery schedules as well as collect payments from customers in a timely manner Staying Organized: Maintain detailed records of business transactions, update expense reports, keep internal systems current with customer and sales data, and manage account receivables Connecting & Teaming Up: Collaborate with inside sales representatives to keep account activities and literature up to date Managing Inventory Awareness: Track stock levels to align product availability with customer demand Building Lasting Relationships: Develop and maintain relationships with purchasing contracts that are rooted in trust and built for long-term collaboration How To Thrive In This Role: Relevant Experience: 1-2 years of experience in restaurant sales, food sales, professional catering sales, and/or working as a Chef is highly desired and preferred Positive Attitude: High energy, enthusiastic, a strong team player, and motivated to take responsibility and ensure successful outcomes despite obstacles Relevant Skills: Excellent organizational skills, outstanding verbal and written communication skills used to develop a culture of participation and involvement, and ability to handle and prioritize multiple projects and initiatives Self-Starter: Eager to ask questions and learn new skills quickly on the job Education: College degree desired but not required Leader: Able to foster a positive and innovative atmosphere that motivates others to take initiative and go above and beyond to achieve key objectives Data-Driven: Comfortable with gathering facts and figures to monitor individual and team progress in a timely and accurate manner Determined: Brings a sense of urgency to our fast-paced environment so that tight deadlines are met with short turnarounds Minimum Qualifications: Must live within a commutable distance to the assigned geographic sales area Must have a reliable form of transportation Must have basic computer skills and understanding Must have some proficiency in Microsoft Suite Why Join The Chef's Warehouse: Competitive base salary with uncapped commission plan Travel reimbursement 401K Employer Matching Paid holidays & vacations Certified as a great place to work by the global authority on workplace culture, employee experience, and leadership behaviors (Great Place To Work ) Our Values: C urious and Creative Are you ready to challenge the status quo? H ungry For Food and Results Are you passionate about food and driven to deliver results? E ntrepreneurial Are you success-oriented and adaptable to ever-changing needs? F oward Thinking and Flexible Are you innovative and able to stay ahead of the competition? S upportive Of Peers and Chefs Are you eager to collaborate with and support your colleagues? #LI-ND1
    $33k-42k yearly est. 3d ago
  • Transportation Supervisor 11

    National DCP 4.7company rating

    Colonie, NY job

    The Transportation Supervisor supports transportation operations of assigned distribution center in the training and coaching of Driver and Delivery Assistants. Responsible for ensuring safe, legal, cost efficient and on-time delivery of freight to member stores. Location: Colonie,NY Compensation: $90,000- $100,000 with 5% bonus potential. Paid weekly. Schedule: Monday - Friday, 8:00 am to 5:00 pm Benefits: Competitive health, dental, prescription drug, insurance effective first day of hire. Vision insurance effective after 30 days of hire • Company-paid Group Life, AD&D, Short-Term and Long-Term Disability coverage • Voluntary Life and AD&D coverage • Flexible Spending Accounts • Employee Assistance Program • Paid time off for vacation, discretionary time, illness and holidays • 401(k) retirement savings plan with company matching • Education discounts at Southern New Hampshire University • Life Mart, AT&T, and Verizon discounts • Fitness and Wellness Discount and Reimbursement Program • Employee purchase discounts programs • Employee apparel program Responsibilities Responsible for the direction and coordination of assigned team of route drivers to ensure maximum performance relative to product delivery, cost efficient equipment utilization, service, safety and good customer relations. Creates a team-oriented environment by developing and coaching Drivers on safety, driving and customer service skills. Monitors Driver performance weekly through PeopleNet. Counsels Drivers on performance issues and areas for improvement. Supervises assigned Lead Drivers. Works with Dunkin' Stores and Distribution Center (as a liaison) in problem solving delivery issues. Administers progressive discipline when required. Enforces all company polices, DOT and FMCSA regulations. Assists Operations Scheduler with driver's weekly schedules, vacations, and time off requests. Orientates and develops new drivers. Assists in compiling, monitoring, managing, and implementing the driver performance metrics and incentive program if applicable. Manage fleet utilization, tracking status of vehicle/equipment, monitoring equipment on Out of Service report and working with Penske/Ryder as needed. Ensures compliance with DOT hours of service. Reacts timely and effectively to breakdowns and accidents. Oversees Hub Locations (as assigned) with possible overnight travel to hub locations assessing routes and Drivers. Assists Router in daily route planning as needed. Works with the Safety Manager on proper safe driving techniques, proper lifting, and training in all required DOT regulations. Accepts and assists with special projects as required. Supervision Exercised This position has direct supervisory responsibilities. Qualifications High School Diploma or equivalent required. CDL Class A License and active DOT Medical Card required. 3 to 5 years' experience managing high volume delivery route; preferably food delivery experience. Minimum of 2 years of supervisory experience in a transportation-related role within the quick service restaurant industry. Strong understanding of the Federal Motor Carrier Rules and Regulations. Knowledge of related OSHA standards and regulations. Proficient in Microsoft Office software, including Outlook, Word and Excel. SAP experience preferred. On Board Computer System Experience required. Prior experience with routing software. Appian preferred. Excellent verbal and written communication skills. Strong leadership and decision-making capabilities required. Excellent interpersonal and collaboration skills required. Willing and able to work flexible / extended work schedules as needed.
    $90k-100k yearly Auto-Apply 2d ago
  • FSQA Specialist I

    Chefs Warehouse 4.4company rating

    New York, NY job

    Schedule: Sunday-Thursday, 10:00 PM-6:30 AM (into Friday morning) Additional: One Saturday per month if needed Pay Rate: $25-$30 per hour The FSQA Specialist will support the effective implementation of the Quality Management System and serve as the local technical resource at the facility. The HACCP Coordinator will support the ongoing review & development of all HACCP and quality assurance programs and ensure they meet applicable regulations and standards. What you'll do: Develop and implement local site documents with oversight from direct supervisor. Interact with State, FDA and Shellfish inspectors to ensure ongoing compliance with federal regulations along with timely resolution of deficiencies as needed. Support facility compliance to policy and regulations through onsite monitoring and/or verification activities. Knowledge in wet sanitation and pre-operational monitoring procedures. Conduct/Review Pre-op inspection records as required. Maintain readiness for Third Party GMP audit Schedule and deliver local site Food Safety including CCPs, Food Defense, and Quality Management system training per schedule. Assist in investigation of customer complaints. Support Corrective actions as needed. Organizes and maintains HACCP records, verification of HACCP observations as required in the HACCP Plan(s) and verifies all elements of the HACCP Plan as required. Conduct HACCP reassessments as required annually or when there are changes in the facility or equipment or raw materials Provide FSQA support to internal projects (e.g. new items, new equipment installation, etc.) Assist in production and packaging where needed to learn and understand the entire process Performs inspection procedures at frequencies identified in programs, procedures, and specifications. Perform routine inspections of the environment and facility to ensure regulatory requirements and HACCP, GMP, SSOP procedures are met. Reports information. Ensures product that fails to meet expectations or program requirements is retained and appropriate personnel are notified Prepares and presents HACCP training to all appropriate personnel and files all QA and HACCP documents. Audits all HACCP documentation on a regular basis. Performs other duties as necessary in support of business objections. About you: Bachelor's degree in Food Science, Microbiology, or related field highly preferred. Minimum education GED or HS diploma Minimum of three years of quality assurance experience in manufacturing highly preferred. Knowledge of seafood regulations, GMP's, food safety audits, process procedures and documentation. GFSI audit experience highly preferred. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite. Organization: able to manage multiple projects; able to determine project urgency in a practical way Seafood HACCP certified or ability to gain certification within 6 months of hire.
    $25-30 hourly 11d ago
  • Customer Service Representative

    Chefs Warehouse 4.4company rating

    New York, NY job

    Our growing organization is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. What you'lldo: Receive incoming calls from customers, emails, fax, voicemail, and enter orders into the system. Run production reports as requested by the warehouse team. Inform customer of items not ordered or out of stock per regular ordering process offering substitutions where available. Work with outside sales team reporting irregularities and issues. Direct phone calls to the appropriate team members. Build and maintain customer relationships. Deal professionally on the phone and in person with customers, vendors and fellow employees. Cooperate with other members of the sales and production team to ensure the customer receives an excellent level of service. Assist with processing special orders and customer price lists. Run credits as approved by management. Assist with AR/AP functions. Provide backup vacation coverage for outside sales associates and assist with workload of fellow team members when absent. Attend sales meetings and take part in sales activities as needed. Additional projects or tasks may be assigned as needed. About you: High School Diploma or higher degree required. 2-4 years of meat industry experience required. Minimum 4 years in customer service/sales required. Ability to read, write, and speak fluently in English language required. Spanish a plus. Strong technology and computer skills required. Experience with Canopy system a plus. Must be a team player with a positive attitude. Self-motivated, professional ability to multitask, and work well under pressure.
    $30k-38k yearly est. 60d+ ago
  • Seafood Production Cutter

    Chefs Warehouse 4.4company rating

    New York, NY job

    As a key member of our rapidly growing organization, the Production Cutter contributes to our success by preparing specialty cuts of meat in a timely and efficient manner to meet our customer's expectations. What you'll do: Select products from pick tickets and stage for production Cut product to meet customer specifications Transport finished product to appropriate packaging line utilizing carts Weigh product to ensure compliance with customer/company specifications Replenish stock as needed Maintain work area clean and orderly Must maintain product integrity with proper handling & report damage to management immediately Must follow all company policies and procedures Follow all federal, state and local HACCP, OSHA & GMP guidelines About you: High school diploma or equivalent 1-3 months experience Resumen del puesto: Como miembro clave de nuestra organización en rápido crecimiento, el cortador de producción contribuye a nuestro éxito al preparar cortes especiales de carne de manera oportuna y eficiente para cumplir con las expectativas de nuestros clientes.
    $37k-45k yearly est. 6d ago
  • Supervisor of Facilities and Maintenance

    Chefs Warehouse 4.4company rating

    New York, NY job

    The Supervisor of Facilities and Maintenance oversees the daily operation, maintenance, and repair of the warehouse facility, equipment, and systems. This role ensures a safe, efficient, and well-maintained work environment that supports warehouse operations, including refrigeration (if applicable), mechanical systems, electrical, plumbing, and building infrastructure. Key Responsibilities Supervise daily maintenance operations, including preventive maintenance, troubleshooting, and repairs of building systems and warehouse equipment. Oversee and schedule maintenance staff and contractors to ensure timely completion of work orders and projects. Ensure all facility systems (HVAC, lighting, dock equipment, conveyors, fire suppression, security, etc.) are properly maintained and operational. Develop and implement preventive maintenance schedules and maintain accurate service records. Monitor inventory of maintenance supplies, tools, and replacement parts; coordinate purchasing as needed. Partner with operations leadership to support continuous improvement, safety, and energy efficiency initiatives. Maintain compliance with safety, environmental, and regulatory standards (OSHA, EPA, local codes). Respond promptly to emergencies and perform corrective actions to minimize downtime or disruptions. Support capital projects, renovations, and new equipment installations. Train, coach, and evaluate maintenance team members to ensure high performance and adherence to company policies. Qualifications Education: High school diploma or equivalent required; associate's or bachelor's degree in facilities management, engineering, or related field preferred. Experience: 3-5 years of maintenance supervision experience in a warehouse, distribution, or manufacturing environment. Skills: * Strong technical knowledge of mechanical, electrical, HVAC, and building systems. * Excellent leadership, organizational, and communication skills. * Proficiency with CMMS (Computerized Maintenance Management Systems). * Ability to read and interpret blueprints, schematics, and technical manuals. * Strong safety awareness and problem-solving skills. Physical Requirements Ability to stand, walk, climb ladders, and lift up to 50 lbs. Work in various environmental conditions (hot, cold, noisy, or dusty areas). May require on-call availability for emergencies or critical maintenance needs. Typical Schedule Full-time, Monday-Friday, with occasional weekends or evenings as needed. #LI-DD1
    $29k-40k yearly est. 60d+ ago
  • General Application (if you cannot find a job that meets your needs)

    Empire Merchants Metro 4.5company rating

    Empire Merchants Metro job in New York

    General Application (if you cannot find an job that meets your needs) Please click the Apply button now!
    $30k-43k yearly est. 60d+ ago
  • Director of National Accounts/Regional Accounts

    Empire Merchants Metro 4.5company rating

    Empire Merchants Metro job in New York

    The Director of National/Regional Accounts involves overseeing account management and sales for National & Regional NYS accounts. Key responsibilities include developing and maintaining relationships with key customers, strategizing portfolio volume and growth and executing business strategies to meet sales targets. The Director must possess a strong understanding of national account business models, including pricing and inventory management, and have proven success in account management and sales. The share of time is expected to be split 30% office and 70% field. MINIMUM QUALIFICATIONS Education, Certifications and /or licenses: · Bachelor's degree in related field and/or equivalent training and work experience required. · Ability to hold a Solicitor's Permit required (where applicable). · Valid driver's license and ability to operate a motor vehicle preferred Experience: · A minimum of 3 years in National Accounts or industry related experience is required. Knowledge/Skills: · Comprehensive understanding of beverages to include regions/varietals, product/food pairing techniques, basic production, and service · Results oriented professional with excellent verbal/written communication skills; uses diplomacy and discretion. · Ability to multi-task, work independently and/or within a team, pays attention to detail and meet deadlines. · Proficient PC skills using MS Office and other various programs including presentation software. Proficient Microsoft Excel and PowerPoint capabilities required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The associate frequently is required to stand, walk, sit, and climb or balance. The associate must occasionally lift and/or move up to 50 pounds. The associate must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions WORKING CONDITIONS AND ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. While performing the duties of this job the associate is regularly exposed normal business office environment. The ability to share workspace, travel by car or train, dress in proper business attire, attend evening meetings and meet deadlines are all requirements of this position. Associate is often required to be in the market and may require exposure to inclement weather.
    $107k-142k yearly est. 60d+ ago
  • Sales Representative - Wine & Spirits

    Empire Merchants North 4.5company rating

    Empire Merchants North job in Buffalo, NY

    Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York. We are seeking a high energy, motivated Sales Representative - Wine and Spirits, Imperial Division - Erie County - SALES REPRESENTATIVE Our Sales Representatives maximize the sales of supplier brands to the trade and consumer through effective territory planning, selling, merchandising, and communication that permits achievement of company and supplier objectives. RESPONSIBILITIES PLANNING AND PREPARATION A Sales Representative is required to plan times and activities to ensure achievement of company and supplier, volume, distribution, and merchandising objectives within the assigned territory by: I. Calling on accounts daily, by following an established and efficient route which ensures assigned accounts are visited and serviced in compliance with company frequency standards; keeping route sheets up to date; and developing positive customer relations with owners, managers, and all other account employees. 2. Analyzing the total territory and each account to determine the priority selling and merchandising opportunities. 3. Preparing and presenting professional sales presentations to the retailers that are tailored to current supplier programs and the needs of the customer. 4. Interact with ADS', Supplier Representatives, and Promotional Agency Representatives to achieve said objectives. 5. Preplans are subject to change and review by management for coaching and counseling opportunities. SELLING A Sales Representative is required to deliver effective sales presentations that achieve company and supplier objectives as a result of: 1. Mandatory attendance at Company and/or Supplier sponsored training, i.e., training classes, wine education classes, etc. 2. Keeping up to date on company and competitive brand pricing, and all other pertinent information which includes knowing the features and benefits of supplier products and programs compared to competition. 3. Follow the principles of our Sales Skills and Fundamentals Training (Prepare, Present Effectively, and Activate your business). 4. Presenting the portfolio and current programs you are responsible for in each account to increase salesperson's sales and generate maximum revenue and case volume. 5. Maintain and effectively use the monthly pitch or program book, tasting notes, sell sheets, and information from suppliers either in print or electronically. 6. Off Premise: • Obtaining the appropriate off-premise distribution of supplier brands, types, and sizes as directed by management, by communicating to all owners, managers, clerks, stock persons and anyone concerned with the sale of products. Obtain maximum sell-through by conducting staff trainings, achieving supplier shelf standards, adjacencies, facings, cold box presence, etc. • Gaining feature price, promotion, and display merchandising support from off-premise accounts by using sales trends, retailer inventory, and special activities (holidays, advertising, merchandising, displays, seasonal etc.). 7. On Premise: • Obtaining the appropriate on-premise distribution of supplier brands, type and sizes as directed by management by communicating to all owners, managers, beverage managers, bartender(s), wait staff, key kitchen personnel and all concerned with the sale of products to maximize business. • Gaining wine list presence, internal servicing skills, execution of wines-by-the-glass and features, conducting wait-staff trainings, gaining back bar distribution, and proper merchandising of the back bar. Obtain distribution support from on-premise accounts by using sales trends, retailer inventory and special activities (holidays, advertising, merchandising, displays and seasonal activities, etc.). • Requesting permanent P.O.S. materials for accounts to ensure brand visibility and account dominance (e.g., bar rails, napkin holders, table tents). SUPPLIER/SUPERVISORY INTERACTION A Sales Representative is required to be familiar with all suppliers and their brands to ensure positive consumer reaction by: 1. Work with supplier representatives with 48-hour notice and/or company managers with 24 notice and booked during business days (Monday-Friday). These are supplier and/or supervisory accompanied workdays and are designed to train and teach the salesperson advanced selling skills and methods to assure their usage is being practiced and correctly presented. 2. Knowing their account needs and opportunities for each supplier work-with. 3. Represent our products, our company and our suppliers in a positive way while always maintaining a professional relationship with every supplier. This includes following up with accounts after a supplier work-with regarding any commitments made to those brands. 4. Sales representatives have the discretion on a work with to ride in their own car or with someone else. MERCHANDISING A Sales Representative is required to secure in all accounts, the effective presentation to the consumer, of all brands represented, in accordance with company and/or supplier merchandising standards by: I. Installing point-of-sale material within accounts. Coordinating with merchandisers to enhance our position on the floor, shelf, window, counter, and cold box. 2. Suggesting shelf/cold box resets that achieve supplier and company standards 3. Working towards ensuring proper rotation of our products in accordance with State and Federal law to sustain sales. 4. Keeping accounts merchandised by organizing and voluntarily conducting in-store consumer wine and spirit tasting(s) on a rotating account basis. 5. Keeping current on which items are in stock and which items are out of stock for brands in our inventory and notify/inform accounts accordingly. 6. The sales representative will use any materials supplied by the Company and be responsible for said materials. RECORD KEEPING AND COMMUNICATION A Sales Representative is required to maintain territory and account records in accordance with company policy and provide information and reports as directed, by: 1. Being proficient in all electronic tools e.g., Diver and Liquid, with proper training. 2. Having available a defined agenda for all supplier work-withs. 3. Keeping management informed daily, on all aspects of their territory, which includes turning in accurate recaps in a timely manner. 4. The company reserves the right to add and/or delete forms and/or reports at its discretion to meet business needs. 5. Following standard company policies and procedures 6. Submitting sales reports and performance goals to salesperson's manager as requested, i.e., POS, product, pre-sells, surveys, and performance results against goals, etc. 7. Collection of wine lists, cocktail lists and cordial lists in all accounts requested by management. 8. Maintaining adequate, well-organized inventories of P.O.S., sales tools, supplies and merchandising materials needed to support territory activities. 9. Attend and actively participate in sales meetings as directed by management in accordance with Collective Bargaining Agreement. 10. Maintaining professional relationship with all suppliers. Making proper use of supplier time during work-withs and reacting appropriately to all supplier work-withs. NEW ACCOUNTS A Sales Representative is required for all new accounts: I. To obtain and submit to the company's credit manager a signed and notarized credit application from the account at least 72 hours prior to submitting an opening order. 2. Determine with Field Sales Manager the account classification 3. Obtain levels of distribution for on and/or off premises account per division standards 4. Obtain sales tax certificate. MISCELLANEOUS A Sales Representative acknowledges and/or is required that: I. All reports, and surveys submitted must be accurate. There shall be no falsification of any report or survey. 2. To assure accuracy, understanding, delivery and receipt of all the Company's forms, including but not in limitation, review with commentaries, and field evaluations/work withs, are always to be dated and signed by the Company, and the Sales Representative will be entitled to add in writing their commentary with specificity if they disagree with any review or field evaluation at the time, they receive them. a. Sales Representative must know, understand, and adhere to all federal, state. local laws, rules, and regulations. 3. The failure (i) to meet the requirements of the ; or (ii) to sign the company's forms will result in progressive disciplinary action, up to and including dismissal. COMPENSATION & BENEFITS Empire Merchants North offers a competitive compensation package including: Commission-based / paid weekly. Eligible for sales incentives. Paid Holidays. Health and Welfare Plan (medical, dental, vision, disability coverage, life insurance via Union benefits), 401K plan, PTO, vacation accrual, Flexible Spending Account, industry certifications (WSET), and more. Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York. We are seeking a high energy, motivated Sales Representative - Wine and Spirits, Imperial Division - Erie County - SALES REPRESENTATIVE Our Sales Representatives maximize the sales of supplier brands to the trade and consumer through effective territory planning, selling, merchandising, and communication that permits achievement of company and supplier objectives. RESPONSIBILITIES PLANNING AND PREPARATION A Sales Representative is required to plan times and activities to ensure achievement of company and supplier, volume, distribution, and merchandising objectives within the assigned territory by: I. Calling on accounts daily, by following an established and efficient route which ensures assigned accounts are visited and serviced in compliance with company frequency standards; keeping route sheets up to date; and developing positive customer relations with owners, managers, and all other account employees. 2. Analyzing the total territory and each account to determine the priority selling and merchandising opportunities. 3. Preparing and presenting professional sales presentations to the retailers that are tailored to current supplier programs and the needs of the customer. 4. Interact with ADS', Supplier Representatives, and Promotional Agency Representatives to achieve said objectives. 5. Preplans are subject to change and review by management for coaching and counseling opportunities. SELLING A Sales Representative is required to deliver effective sales presentations that achieve company and supplier objectives as a result of: 1. Mandatory attendance at Company and/or Supplier sponsored training, i.e., training classes, wine education classes, etc. 2. Keeping up to date on company and competitive brand pricing, and all other pertinent information which includes knowing the features and benefits of supplier products and programs compared to competition. 3. Follow the principles of our Sales Skills and Fundamentals Training (Prepare, Present Effectively, and Activate your business). 4. Presenting the portfolio and current programs you are responsible for in each account to increase salesperson's sales and generate maximum revenue and case volume. 5. Maintain and effectively use the monthly pitch or program book, tasting notes, sell sheets, and information from suppliers either in print or electronically. 6. Off Premise: • Obtaining the appropriate off-premise distribution of supplier brands, types, and sizes as directed by management, by communicating to all owners, managers, clerks, stock persons and anyone concerned with the sale of products. Obtain maximum sell-through by conducting staff trainings, achieving supplier shelf standards, adjacencies, facings, cold box presence, etc. • Gaining feature price, promotion, and display merchandising support from off-premise accounts by using sales trends, retailer inventory, and special activities (holidays, advertising, merchandising, displays, seasonal etc.). 7. On Premise: • Obtaining the appropriate on-premise distribution of supplier brands, type and sizes as directed by management by communicating to all owners, managers, beverage managers, bartender(s), wait staff, key kitchen personnel and all concerned with the sale of products to maximize business. • Gaining wine list presence, internal servicing skills, execution of wines-by-the-glass and features, conducting wait-staff trainings, gaining back bar distribution, and proper merchandising of the back bar. Obtain distribution support from on-premise accounts by using sales trends, retailer inventory and special activities (holidays, advertising, merchandising, displays and seasonal activities, etc.). • Requesting permanent P.O.S. materials for accounts to ensure brand visibility and account dominance (e.g., bar rails, napkin holders, table tents). SUPPLIER/SUPERVISORY INTERACTION A Sales Representative is required to be familiar with all suppliers and their brands to ensure positive consumer reaction by: 1. Work with supplier representatives with 48-hour notice and/or company managers with 24 notice and booked during business days (Monday-Friday). These are supplier and/or supervisory accompanied workdays and are designed to train and teach the salesperson advanced selling skills and methods to assure their usage is being practiced and correctly presented. 2. Knowing their account needs and opportunities for each supplier work-with. 3. Represent our products, our company and our suppliers in a positive way while always maintaining a professional relationship with every supplier. This includes following up with accounts after a supplier work-with regarding any commitments made to those brands. 4. Sales representatives have the discretion on a work with to ride in their own car or with someone else. MERCHANDISING A Sales Representative is required to secure in all accounts, the effective presentation to the consumer, of all brands represented, in accordance with company and/or supplier merchandising standards by: I. Installing point-of-sale material within accounts. Coordinating with merchandisers to enhance our position on the floor, shelf, window, counter, and cold box. 2. Suggesting shelf/cold box resets that achieve supplier and company standards 3. Working towards ensuring proper rotation of our products in accordance with State and Federal law to sustain sales. 4. Keeping accounts merchandised by organizing and voluntarily conducting in-store consumer wine and spirit tasting(s) on a rotating account basis. 5. Keeping current on which items are in stock and which items are out of stock for brands in our inventory and notify/inform accounts accordingly. 6. The sales representative will use any materials supplied by the Company and be responsible for said materials. RECORD KEEPING AND COMMUNICATION A Sales Representative is required to maintain territory and account records in accordance with company policy and provide information and reports as directed, by: 1. Being proficient in all electronic tools e.g., Diver and Liquid, with proper training. 2. Having available a defined agenda for all supplier work-withs. 3. Keeping management informed daily, on all aspects of their territory, which includes turning in accurate recaps in a timely manner. 4. The company reserves the right to add and/or delete forms and/or reports at its discretion to meet business needs. 5. Following standard company policies and procedures 6. Submitting sales reports and performance goals to salesperson's manager as requested, i.e., POS, product, pre-sells, surveys, and performance results against goals, etc. 7. Collection of wine lists, cocktail lists and cordial lists in all accounts requested by management. 8. Maintaining adequate, well-organized inventories of P.O.S., sales tools, supplies and merchandising materials needed to support territory activities. 9. Attend and actively participate in sales meetings as directed by management in accordance with Collective Bargaining Agreement. 10. Maintaining professional relationship with all suppliers. Making proper use of supplier time during work-withs and reacting appropriately to all supplier work-withs. NEW ACCOUNTS A Sales Representative is required for all new accounts: I. To obtain and submit to the company's credit manager a signed and notarized credit application from the account at least 72 hours prior to submitting an opening order. 2. Determine with Field Sales Manager the account classification 3. Obtain levels of distribution for on and/or off premises account per division standards 4. Obtain sales tax certificate. MISCELLANEOUS A Sales Representative acknowledges and/or is required that: I. All reports, and surveys submitted must be accurate. There shall be no falsification of any report or survey. 2. To assure accuracy, understanding, delivery and receipt of all the Company's forms, including but not in limitation, review with commentaries, and field evaluations/work withs, are always to be dated and signed by the Company, and the Sales Representative will be entitled to add in writing their commentary with specificity if they disagree with any review or field evaluation at the time, they receive them. a. Sales Representative must know, understand, and adhere to all federal, state. local laws, rules, and regulations. 3. The failure (i) to meet the requirements of the job description; or (ii) to sign the company's forms will result in progressive disciplinary action, up to and including dismissal. COMPENSATION & BENEFITS Empire Merchants North offers a competitive compensation package including: Commission-based / paid weekly. Eligible for sales incentives. Paid Holidays. Health and Welfare Plan (medical, dental, vision, disability coverage, life insurance via Union benefits), 401K plan, PTO, vacation accrual, Flexible Spending Account, industry certifications (WSET), and more. QUALIFICATIONS A clean, valid New York State Driver's License is required. Ability to obtain and hold a valid NYS Solicitor's Permit Bachelor's degree is preferred Minimum one (1) year of experience in the food/beverage industry is required; adult beverage experience preferred Maintains a safe and clean working environment by complying with procedures, rules and regulations. Applicants only, No Recruiters please. Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at ************. Know Your Rights Skills & Requirements QUALIFICATIONS A clean, valid New York State Driver's License is required. Ability to obtain and hold a valid NYS Solicitor's Permit Bachelor's degree is preferred Minimum one (1) year of experience in the food/beverage industry is required; adult beverage experience preferred Maintains a safe and clean working environment by complying with procedures, rules and regulations. Applicants only, No Recruiters please. Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at ************. Know Your Rights
    $52k-96k yearly est. 60d+ ago
  • Fine Wine Account Development Specialist

    Empire Merchants North 4.5company rating

    Empire Merchants North job in Rochester, NY

    Job Description Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York. We are seeking a Fine Wine Account Development Specialist to join our team in the Greater Rochester area, covering the following counties: Chemung, Genesee, Livingston, Monroe, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, and Wyoming. If you are a seasoned wine professional with a true passion for wine, enology, and relationship development, we invite you to apply. This role is ideal for someone who thrives in building strong partnerships, curating fine wine selections, and driving growth within a dynamic and respected portfolio. WSET L2 a plus! Responsible for maximizing the sales and marketing of supplier brands to a targeted off-premise and on-premise account base through effective planning, selling, merchandising and communication that permits achievement of company and supplier objectives. ESSENTIAL POSITION RESULTS • Determines specific needs of individual off-premise and on-premise accounts by analyzing account data and surveying for opportunities. • Prepares and delivers professional sales presentations to customers by balancing the company's priorities and customers' needs to include selling new products, distribution, display or feature opportunities, drink and/or wine lists and promotions. • Obtains appropriate distribution of supplier brands throughout the targeted off-premise or on-premise account base by presenting and selling based on the brands' features and benefits. • Maintains key accounts, by effectively communicating marketing plans, maintaining relationships with influencers presenting new products and conducting business reviews as prescribed by management. • Understands company pricing and product programming information monthly by reviewing and maintaining accurate and up to date records. • Understands competitive pricing and product programming by reviewing pricing schedules and surveying accounts. • Ensures maximum brand visibility within accounts by maintaining account standards as determined by management and using effective and current point of sale materials when appropriate. • Educates account staff on priority brands by administering instructional staff training seminars. Also educate EMN Sales Representatives through work withs and or monthly meetings. • Upon obtaining WSET Level 3 certification, may assist in delivering WSET Level 2 training. • Maintains professional relationships with all suppliers by participating in effective supplier work-with sales calls. • Contributes to team effort by accomplishing related results as needed. • Supports sales representatives as a training and information resource by presenting and sharing account trends and brand knowledge. • Produces wine, and cocktail lists by working with BRANDMUSCLE. • Facilitates accounts visits, dinners for dignitaries and supplier representatives by scheduling and preparing accounts to meet the expectations of suppliers and management. • Completes all necessary training programs by attending, participating, and passing all required tests as defined by management. • Maintains professional and industry knowledge by attending educational workshops, reviewing professional publications, establishing personal networks. • Maintains customer confidence and protects operations by keeping information confidential. • Maintains a safe and clean working environment by complying with procedures, rules and regulations. SUPERVISORY RESPONSIBILITIES None COMPENSATION & BENEFITS Empire Merchants North offers a competitive compensation package including: Salary Range: $65,000 - $85,000 year / annual bonus potential / mileage reimbursement Paid Holidays, Health Plan options (medical, dental, disability coverage, life insurance, and other voluntary plans), 401K, PTO, vacation accrual, Flexible Spending Account, and more. The company will evaluate a specific candidate's education, skills, and experience when making an offer. QUALIFICATIONS Education, Certifications and/or licenses: - High School diploma or equivalent required. - Bachelor's degree in related field and/or equivalent training and work experience preferred. - Ability to hold a Solicitor's Permit required. - Must have a valid driver's license and be able to operate a motor vehicle. - Must have flexible working hours (including some evenings) Experience: - A minimum of two years in sales or industry related experience is required. Knowledge/Skills: - A sound understanding of wine and spirits is required. WSET L2 a plus! - Strong computer, customer service and interpersonal skills required. - Results oriented professional with excellent verbal/written communication skills; uses diplomacy and discretion. - Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines. - Proficient PC Skills using MS Office and other various computer programs including presentation software. - Familiarity with assigned territory is a plus. - Highly Motivated. - Preplanner. Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. Know Your Rights
    $65k-85k yearly 20d ago
  • Delivery Driver CDL B

    Chefs Warehouse 4.4company rating

    New York, NY job

    To see a Day in the Life of A Driver here at CW, view this video: click here We are seeking a dependable, experienced Delivery Driver to become a vital part of our delivery team. Physical strength and stamina, as well as a clean driving record, are needed. Delivery Drivers must be organized, efficient and professional at all times while ensuring deliveries are made accurately and on time. What you'll do: Ensure inventory stock matches delivery requirements. Follow set, scheduled route for daily deliveries. Read maps or set GPS to determine and track daily route. Ensure products are delivered in a timely manner. Load and organize product inventory from warehouse into your vehicle and unload products in and out of truck as needed throughout the day. Make sure inventory matches manifest (accompanying shipping document). Scan or write in confirmation of delivery upon arrival to recipient client. Collect signature and/or payments at delivery locales. Deliver goods to specific locations determined by clients. Check in with warehouse on delivery progress as needed. Maintain and organize all delivery paperwork and deliver it to the proper personnel at the end of each shift. Report any accidents or vehicle issues encountered while enroute, to supervisors. Always follow rules and regulations of the road. Follow all company and state enforced safety requirements for loading and unloading product. About you: Possess a high school diploma or GED equivalent certification. Have a valid commercial driver's license. Must have a clean driving record with no moving violations. Must Pass a DOT physical Proficient at driving and parking large vehicles. Physically fit and strong, able to lift 25 pounds comfortably. Experience using hand trucks, pallet jacks and forklifts a plus. Professional and pleasant disposition, able to give all clients a positive customer service experience. Candidate should be dependable, hardworking and an effective communicator. Excellent time-management and organizational skills required.
    $47k-70k yearly est. 36d ago
  • Operations Clerk

    National DCP 4.7company rating

    Colonie, NY job

    SEEKING Operation Clerk - Colonie, NY RATE OF PAY - $20.00 to $22.00/hour GREAT SCHEDULES! 5-day workweek schedule Sunday thru Thursday Hours: 11:00 am to 7:30 pm GREAT BENEFITS! Competitive health and dental insurance plans effective on your date of hire Competitive vision plan effective first of the month following your date of hire Competitive prescription drug, life, short- and long-term disability insurance 30 days after hire Paid vacation, holidays and personal time off 401(k) retirement savings plan with company matching Tuition discount program Employee discount programs Opportunities to grow your career About NDCP The Operations Clerk is responsible for supporting distribution center operations. This is a clerical position with responsibilities including but not limited to computer data entry, relaying work assignments to fellow employees, paperwork accuracy verification, finance related data entry, mail sorting and general office work and operational support as needed. Responsibilities Receives incoming calls that may come in during scheduled shift Creating and maintaining Microsoft Excel spreadsheets Processing all warehouse manifests to verify accuracy of orders Researching and compiling OS&D data. (Over, Short, Damaged) Collection of incoming mail, packages and consolidate to send to DCP headquarters Relay work assignment to employees that are scheduled All customer orders, customer pick-ups, 3 rd party deliveries, Intercompany deliveries, signed and picked up RAR's to be collected daily, scanned and then emailed to Finance General office file maintenance Other Finance related data collection tasks as they arise Other supporting tasks related to all areas of operation deemed necessary by management Qualifications High School Diploma or equivalent required. 1+ years of experience in an office/operation setting. Strong oral and written communications skills. Ability to interact well with employees and customers. PC Literate with advanced-level Excel skills. Strong attention to detail. Knowledge of basic Finance data functions.
    $20-22 hourly Auto-Apply 23d ago
  • Technical Support Analyst - Level 1

    Empire Merchants North 4.5company rating

    Empire Merchants North job in Coxsackie, NY

    Job Description Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York. We are seeking a Technical Support Analyst - Level 1 in Coxsackie, NY POSITION SUMMARY The technical support analyst will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. They will be responsible for responding to, documenting and resolving service tickets in a timely manner according to SLA. Perform root cause analysis, develop checklists for typical problems and recommended procedures and controls for problem prevention. ESSENTIAL POSITION RESULTS • Provide exceptional customer service via phone, by email or in person as appropriate. • Is first line of troubleshooting technical related problems, engaging Management within and outside the department as necessary. • Resolve help desk issues including troubleshooting hardware and software issues. • Perform user administration duties within all necessary systems including Active Directory, Office 365, Liquid Decisions and SAP. • Support multiple platforms including desktops, laptops, mobile devices and video teleconferencing units. • Exercises sound professional judgment in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem. • Repair computers / laptops including replacing hardware components and reloading operating system and all required software. • Install, support and maintain printers and related hardware and software. • Provision iPads for sales force. • Position may require independent work, sharing information and technical expertise and assisting others with service requests and work orders. • Diagnose, evaluate and resolve complex problem situations. • Maintains up to date documentation of applications from a technical perspective. • Escalate tickets when necessary. • Performs other tasks as assigned. • Maintains a safe and clean working environment by complying with procedures, rules, and regulations. SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities COMPENSATION & BENEFITS Empire Merchants North offers a competitive compensation package including: • Paid Holidays, Health Plan options (medical, dental, life insurance, and other voluntary plans), Flexible Spending Account, 401K, PTO, vacation accrual, and more. • Hourly Rate $19.23 - $24.03 per hour / Full time / On site• The company will evaluate a specific candidate's education, skills and experience when making an offer. MINIMUM QUALIFICATIONS Education, Certifications and /or licenses: • Associates degree in a related field; a bachelor's degree is a plus Experience: • 1 to 2 years of customer service experience is required. • 1 to 2 years of technical support and troubleshooting related experience is required • Computer system hardware, peripheral setup and configuration experience is required. • Remote Desktop support experience Knowledge/Skills: • Must be familiar with Microsoft Windows operating systems installation configuration and troubleshooting. • Must be able to quickly adapt to new technologies. • Must be familiar with Office 365 applications as well as administration of users in the Office 365 portal. • Must be familiar with user and computer management in Microsoft Active Directory. • Must be a result-oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills. • Ability to multi-task, work independently and/or within a team, pays attention to detail and meet deadlines. • Strong problem solving and analytical skills. Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at ************. Know Your Rights
    $19.2-24 hourly 11d ago
  • Merchandising Manager- NYC & Boroughs (Moet Hennessy)

    Empire Merchants Metro 4.5company rating

    Empire Merchants Metro job in New York

    The Merchandising Manager guides the team of Merchandisers to work with the sales and marketing departments to service and merchandise a defined account universe based on house and supplier marketing guidelines. RESULTS • Maintains supplier POS and merchandising inventory by managing inventory status and organizing merchandise. • Installs and builds displays by working with customers and sales management in the coordination of timing and location of displays. • Maximizes pull through of products by stocking shelves and displays (where legally permissible). • Executes resets (cold box, shelf, back bar) by working with customers and sales management to coordinate timing and specifics of plan. • Processes orders to draft department (where applicable) by communicating and filing necessary paperwork relevant to the requirements of the account. • Manages all administrative functions that are applicable to point of sale (POS), to include but not limited to, POS requests, pickups and deliveries by filing all necessary paperwork. • Maintains pitch book by photographing all display, shelf, back bar, window display, lobby display, and cold box work. • Participates in general sales meetings and one on one meetings with direct supervisor by preparing necessary recaps and gaining an understanding of company priorities. • Assists in the preparation for meetings and events by working with all applicable departments to identify merchandising requirements, pulling the required POS and installing the merchandising materials as necessary. • Completes all necessary training programs by attending, participating, and passing all required tests as defined by management. (e.g. WSSM, TOPS, FOCUS MARKETING, SFA). • Maintains professional and industry knowledge by attending educational workshops, reviewing professional publications and establishing personal networks. • Maintains customer confidence and protects operations by keeping information confidential. • Maintains a safe and clean working environment by complying with procedures, rules and regulations. • Contributes to team effort by accomplishing related results as needed. SUPERVISORY RESPONSIBILITIES Guides team of Merchandisers MINIMUM QUALIFICATIONS Education, Certifications and /or licenses: • High School diploma or equivalent required. • Ability to hold a Solicitor's Permit where required. • Must have a valid driver's license and be able to operate a motor vehicle. Knowledge/Skills: • Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills. • Ability to multi-task, work independently and/or within a team, pay attention to detail and meet team deadlines. COMPENSATION & BENEFITS Benefits offered for this role include: Salary Range: $70,000-$90,000 plus annual bonus potential 16 Observed Holidays, Health and Welfare Plan (medical, dental, vision, disability coverage, life insurance via Union benefits), 401K plan, parental leave, PTO, vacation accrual, Pre-Tax Transit Commuter Program, and more. The range is an estimate for this position. The company will evaluate a specific candidate's education, skills and experience when making an offer. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The associate frequently is required to stand, walk, sit, and climb or balance. The associate must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions WORKING CONDITIONS AND ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. While performing the duties of this job the associate is regularly exposed normal business office environment. The ability to share workspace, travel by car or train, dress in proper business attire, attend evening meetings and meet deadlines are all requirements of this position. Associate is often required to be in the market and may require exposure to inclement weather.
    $70k-90k yearly 9d ago
  • Inventory/Cycle Counter

    Chefs Warehouse 4.4company rating

    New York, NY job

    Responsible for ensuring inventory control processes are accurately followed and reported. Accountable for analysis and reporting of all pertinent data to manage inventory accuracy, cycle counts process and warehouse locations. Conducts cycle counts, physical inventory, data entry, and report generation. What you'll do: Responsible for maintaining accurate inventory records Assist in development and implementation of perpetual inventory Coordinates cycle counts as scheduled Ensure the correct use of units of measure and maintain proper labeling on all products Train personnel in necessary processes to ensure compliance Help with completing physical inventory as scheduled or as requested by management Compiles reports and analysis of inventory control results and activities Analyze inventory metrics and recommend improvements Maintain and evaluate databases and reports to support inventory control analysis and reporting Learn Canopy system and suggest needed reports Performs slot checks as requested to ensure alignment of systems and physical inventory Perform other projects as assigned. Maintain a clean, organized and safe work area Operates indoor and heavy duty forklifts, stand up riders and other necessary warehouse equipment to properly handle materials being received, issued, stocked, and picked Receives delivered supplies, materials, and equipment; confirms that delivered goods match purchase order specifications of quantity, condition, model number, etc; completes all necessary paperwork for stock items received, and forwards to supervisor. Conducts weekly cycle counts of inventory. All other duties as assigned About you: Excellent math, reading, communication (verbal and written) and problem solving/analytical skills. Ability to work independently or in a team environment Ability to handles multiple tasks Attention to detail, solid judgment and decision making skills Forklift certification may be required Microsoft Office platform Ability to lift/move up to 70 lbs solo or greater weights in a team lift Previous Warehouse Management (WMS) experience required
    $28k-33k yearly est. 43d ago
  • Sales Consultant - NYC

    Empire Merchants Metro 4.5company rating

    Empire Merchants Metro job in New York

    Responsible for maximizing the sales of supplier brands to the trade through effective territory planning, selling, merchandising and communication that enables the achievement of company and supplier objectives. RESULTS Strategizes/preplans on how best to achieve sales and merchandising objectives by understanding company pricing and product programming information on a monthly basis and maintaining accurate historical account purchase information. Calls on accounts and covers daily routes by creating an established and efficient routing pattern. Analyzes entire account base by visiting each account and identifying opportunities; completes all necessary surveys and ensures national account compliance where applicable. Prepares and delivers professional sales presentations to customers by balancing the company's priorities and customers' needs to include selling display ideas, new products, cold box, shelf, well and back bar placements and resets, drink and wine lists, and promotions. Understands and works with management on inventory levels by being aware of current inventory and out of stock situations and by alerting management to possible fluctuations in demand Attains standards of performance goals by achieving the distribution, volume and activity goals of supplier brands as set by management. Ensures maximum brand visibility within accounts by maintaining account standards as determined by management and using effective and current point of sale materials when appropriate. Maintains product levels in accounts by taking inventory and restocking shelves (where legally permissible). Obtains payments for company by collecting and delivering checks or other remittance from accounts where legally permissible. Educates account staff on priority brands by administering educational staff training seminars. Supports account openings by developing opening orders for new accounts in collaboration with Field Sales Manager. Manages customer account receivables by timely processing of credits and returns and communicating with accounts on aged receivables. Services accounts by delivering products to customers in extenuating circumstances, handling customer issues and complaints and referring these issues, as appropriate to management. Maintains professional relationships with all suppliers by participating in effective supplier work with sales calls, and sales blitzes. Remains informed of company/supplier activities and updates by attending and actively participating in weekly sales meetings. Completes all necessary training programs by attending, participating, and passing all required tests as defined by management. (e.g. Sales Skills, Pocket Advantage). Maintains professional and industry knowledge by attending educational workshops, reviewing professional publication and establishing personal networks. Maintains customer confidence and protects operations by keeping information confidential. Maintains a safe and clean working environment by complying with procedures, rules and regulations. Contributes to team effort by accomplishing related results as needed. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities MINIMUM QUALIFICATIONS Education, Certifications and /or licenses: High School diploma or equivalent required. Bachelor's degree in related field and/or equivalent training and work experience preferred. Ability to hold a Solicitor's Permit required. Experience: A minimum of two years in sales or industry related experience required. Knowledge/Skills: An understanding of wine and spirits is preferred. Individuals with strong accounting, computer, customer service and interpersonal expertise preferred. Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills. Ability to multi-task, work independently and/or within a team, pays attention to detail and meet deadlines. Proficient PC skills using MS Office and other various computer systems including presentation software. Familiarity with assigned territory is a plus. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The associate frequently is required to stand, walk, sit, and climb or balance. The associate must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions WORKING CONDITIONS AND ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. While performing the duties of this job the associate is regularly exposed normal business office environment. The ability to share workspace, travel by car or train, dress in proper business attire, attend evening meetings and meet deadlines are all requirements of this position. Associate is often required to be in the market and may require exposure to inclement weather.
    $46k-76k yearly est. 38d ago
  • Accounts Receivable Credit Assistant

    Empire Merchants North 4.5company rating

    Empire Merchants North job in Coxsackie, NY

    Job Description Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York. We are seeking an Accounts Receivable Credit Assistant to join our team Support Accounts Receivable Department and Customer Service by running reports, performing administrative tasks, and gathering and tracking data. Perform reception duties as needed. ESSENTIAL POSITION RESULTS • Process credit applications received by running a credit report, sales history, and research applicants' equity (Zillow), mail credit acceptance or denial letter, validate and enter resale certificate number into SAP. • Create new accounts in SAP using a new account tracker. Report weekly, a list of pending new off-premise accounts to senior management. • Update revoked licenses in SAP using SLA website • Process sales deliveries and customer pickups according to policy & procedure, including tracking and necessary follow up. • Process mailing for Unclaimed Property Yearly • Scan credit applications, resale certificates and any other customer correspondence into Webdocs • Maintain customer confidence and protects operations by keeping the information confidential.• Maintain company's stability and reputation by complying with federal and state regulations• Maintains a safe and clean working environment by complying with procedures, rules, and regulations. COMPENSATION & BENEFITS Empire Merchants North offers a competitive compensation package including: • Paid Holidays, Health Plan options (medical, dental, life insurance, and other voluntary plans), Flexible Spending Account, 401K, PTO, vacation accrual, and more. • Hourly Rate $20 per hour / Full time / Monday - Friday, 8am - 5pm • The company will evaluate a specific candidate's education, skills and experience when making an offer. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS Education, Certifications and/or licenses: High School Diploma EXPERIENCE: Customer Service or Accounts Receivable background helpful, but will train KNOWLEDGE/SKILLS: Proficient PC skills using MS Office and other basic office equipment. Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion. Ability to multi-task, work independently and/or within a team, pays attention to detail and meets deadlines Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. Know Your Rights
    $20 hourly 20d ago

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