Empire State Realty Trust jobs in New York, NY

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Social Media Specialist will play a pivotal role in ESRT's digital presence through social media storytelling across real estate, corporate news, and events, this role will also oversee the influencer marketing program for the Empire State Building Observatory's social channels . Influencer partnerships should be informed by their ability to drive ticket sales at the observatory. Reporting directly to the Director of Social Media, this position is central to ESRT's identity as a NYC-focused REIT and proud owner of the iconic Empire State Building, whose newly renovated Observatory Experience welcomes celebrities, dignitaries, and more than two million tourists each year.RESPONSIBILITIES CONTENT CALENDAR MANAGEMENT: Create and manage the content calendar that ensures alignment with brand objectives and marketing goals Complete tasks such as asset selection, copy edits, link creation, and the social media posts schedule across all ESRT social channels SOCIAL MEDIA CAMPAIGNS: Manage the development and execution of social media campaigns, that includes real estate content, corporate news, events, leadership appearances, and other brand initiatives CONTENT PRODUCTION: Lead the execution of ESRT content production in partnership with ESRT's leasing team to craft social media content that drives web traffic and supports leasing efforts PERFORMANCE REPORTING: Prepare monthly, quarterly, and annual reports on social media engagement for ESRT's channels and ESB Observatory influencer campaigns PLATFORM-SPECIFIC CONTENT: Create tailored content for ESRT's Instagram and LinkedIn platforms to maximize engagement with brokers, tenants, and potential investors INFLUENCER PROGRAM MANAGEMENT: Grow and manage observatory influencer programs, that includes outreach, annual influencer events, and one-off visits. Identify, vet, and coordinate influencer visits, that includes ticket requests and logistics. Lead contract negotiations and collaboration agreements with influencer teams. These visits should have a focus on driving ticket sales to the empire State Building Observatory OPERATIONAL UPDATES: Edit and maintain accurate hours of operations for the Observatory across platforms such as Google, TripAdvisor, Twitter, and Facebook BUDGET MANAGEMENT: Manage expenses and the annual budget for influencer monitoring/events to ensure cost-effective return on investment ADDITIONAL DUTIES: Take on additional responsibilities as directed to support the team and organizational goals WHAT SUCCESS LOOKS LIKE Brand Alignment: Establish clear and consistent brand message across all ESRT social media platforms as well as with influencer visits to the Observatory Strategic Content Calendar: Develop a robust content calendar that reflects marketing goals and ensures timely execution Engagement Growth: Achieve measurable increases in social media engagement metrics, including followers, likes, shares, and overall reach Innovative Campaigns: Create social media series that resonate with business partners, such as brokers and tenants, that drives deeper engagement Influencer Relationships: Build and maintain strong relationships with influencers and brand partners, that result in successful collaborations and increased visibility Accuracy and Credibility: Ensure all public information is accurate, maintaining audience trust and brand credibility Creative Content: Deliver innovative content that strengthens brand recognition and resonates with the target audience Budget Efficiency: Effectively manage the influencer relations and social media budget to maximize ROI and drive sustainable growth REQUIRED SKILLS / ABILITIES Detail-oriented and results-driven with the ability to work in a fast-paced environment Ability to handle multiple tasks simultaneously Strong written and verbal communication skills Ability to interact with all levels of personnel EDUCATION & EXPERIENCE 2-4 years of experience in social media & digital marketing Familiarity with key social platforms such as Facebook, Twitter, Instagram, Pinterest, YouTube, Reddit, LinkedIn, and TikTok is required Bachelor's degree in related field PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Investment Team seeks to invest in office, retail, and residential assets and pursue equity, preferred equity, mezzanine, and distressed debt opportunities. The Investment Analyst position is integral to all phases of the investment process, with primary focus on financial analysis, transaction support, team organization and logistics, and to provide support over time in underwriting, due diligence, and asset management. RESPONSIBILITIES Support the transactions process: Maintain transactions pipeline Coordinate and participate in property tours Download deal data rooms, coordinate access, and save data room files to Sharepoint Support review and execution of NDA's for new transactions with legal team Upload files to disposition data rooms and coordinate access Support due diligence process and ensure information flows are coordinated across internal and external parties Team organization and logistics: Prepare agendas, presentation materials, and investment memoranda Create and modify Word and PowerPoint presentations Distribute materials to internal committees. Coordinate and track meeting follow-up and meetings with brokers and advisors Maintain and record files for the Investment department and share information with other departments Take meeting minutes Analyze investments to the highest institutional standard: Analyze and synthesize market information to inform underwriting assumptions including leasing, development pipeline, financing, transaction, and capital raising activity Organize and participate in market diligence trips, competing property tours, and onsite inspections Understand and communicate the physical characteristics of properties and the related competitive advantages and disadvantages Prepare efficient investment memoranda for the ESRT Investment Committee and participate in discussion Create property and portfolio financial models that isolate variables and considers various outcomes Analyze property and portfolio level data to inform underwriting assumptions including rent rolls, leases, historical cash flows, expense items, capital investment, and financing options Collaborate with other departments to provide critical inputs for underwriting model Assist with key asset management initiatives Participate in and provide support for the ongoing asset management of each investment Assist with key asset management initiatives Develop a working knowledge of leases, loan documents, partnership agreements, and other agreements to assist with general responsibilities Contribute to investment strategy: Analyze data sets and identify industry trends that support new investment themes Build proprietary databases that support sourcing initiatives Analyze historical portfolio performance Act as a culture carrier and exemplify the guiding principles of ESRT: Service-oriented and an ESRT brand ambassador Strong communicator Team player WHAT SUCCESS LOOKS LIKE Become an integral part of the Investments Team and can be relied upon for timely and accurate analyses Work seamlessly with the members of the Investment Team to prioritize assignments and communicate issues and significant findings to the team immediately Flexible based on new information and deadlines and can pivot as needed Curious and growth-oriented, constantly seeking to absorb knowledge and acquire experience REQUIRED SKILLS / ABILITIES Demonstrated interest in a career in real estate investment and finance Highly detail-oriented, has strong organization and communication skills, and can prioritize and re-prioritize based on changing business needs Team calendar management and ability to interface seamlessly with other colleagues, departments, and administrative assistants Displays excellent judgment and can act decisively in situations requiring quick but thorough analysis and decision-making, while understanding when and how to escalate issues appropriately Active collaborator that thrives in a transparent and communicative setting Domain knowledge of New York and the greater metropolitan area is preferred but not required Familiarity with ARGUS and proficient in Microsoft Office Suite Has an entrepreneurial spirit and is excited by the challenges that come along with building a business EDUCATION & EXPERIENCE College degree in Business Administration, Real Estate, Finance, or related field PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses. ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Accounts Payable Specialist reports to the Director, Corporate Controller, and is responsible for overseeing accounts payable transactions for multiple properties. The position involves ensuring accuracy in financial processes, coordinating with various departments, and seeking improvements in efficiency. The role requires handling multiple tasks in a fast-paced environment and collaborating with internal stakeholders and external vendors. Experience in accounts payable with a focus on customer service setting is necessary. The individual is expected to assist with team collaboration, participate in process improvement initiatives, and maintain compliance with internal controls.RESPONSIBILITIES Perform the day-to-day processing of all accounts payable transactions for multiple properties Review invoices and statements to ensure all information is accurate, including proper coding of payables Coordinate with personnel with regards to purchase orders Resolve invoice discrepancies with vendors and internal teams, including performing vendor reconciliations Review vendor onboarding documentation and vendor changes and ensure accurate data entry in Yardi Perform weekly check runs, ensuring accurate and timely execution of payments Assist with reconciliation between third party payment processor (Paymode) and Yardi Generate metric reporting Investigate and identify solutions to enhance process efficiencies from invoice approval through payment processing Participate in special projects as required Prepare, issue and file 1099s at year end Assist in responding to audit requests Issue stop payments from banks and reissue checks Respond to year-end audit requests from vendors' accountants Review of expense reimbursements WHAT SUCCESS LOOKS LIKE Ability to build strong working relationships with vendors and colleagues Process invoices in a timely manner, ensuring accuracy and prompt resolution of discrepancies with vendors and internal departments Meet or exceed key performance indicators and targets Ensure compliance with company policies and procedures as well as regulatory requirements Contribute to the overall financial health and success of ESRT REQUIRED SKILLS / ABILITIES Exceptional written and oral communication skills Outstanding customer service skills Ability to work independently and collaboratively in a fast-paced team environment Excellent analytical, mathematical, and organizational skills Strong proficiency in MS Office (Excel and Word) EDUCATION & EXPERIENCE 5+ years of experience in Accounts Payable role required Yardi software experience preferred Experience with process improvement and automation preferred PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. POSITION SUMMARY The Union Residential Concierge is responsible for organizing, coordinating, and implementing various resident services and programs. They act as an information source for residents and assist them with local market resources. RESPONSIBILITIES Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community Assists the community team with scheduling, planning and organizing resident activities and programs Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors WHAT SUCCESS LOOKS LIKE Success for a union concierge at a luxury high-rise means delivering a consistently high level of service that enhances the resident experience. This includes greeting all residents and guests with warmth and professionalism, anticipating needs, maintaining a polished appearance, and ensuring the front desk and lobby are always orderly. A successful concierge communicates clearly, upholds building access protocols, responds promptly to requests or concerns, and works collaboratively with the building team to maintain a welcoming and safe environment. Reliability, discretion, and a genuine commitment to service are key. REQUIRED SKILLS/ABILITIES Strong customer service and interpersonal skills - able to interact professionally and warmly with residents, guests, and vendors Effective communication - both verbal and written; clear, courteous, and confident Attention to detail - notices small things, maintains a tidy lobby, tracks packages and requests accurately Professionalism and discretion - maintains confidentiality and handles situations with tact Time management and multitasking - able to prioritize and handle multiple requests calmly during busy times Basic computer literacy - familiar with logging systems, email, and possibly property management software Knowledge of building policies and emergency procedures - able to act quickly and appropriately when needed Dependability and punctuality - consistent attendance and reliability are essential Teamwork and collaboration - works well with service staff, management, and other concierges across shifts EDUCATION & EXPERIENCE High school diploma or equivalent Prior experience in hospitality, customer service, or front desk roles-ideally in a residential or hotel setting PHYSICAL REQUIREMENTS Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet) Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Benefits per Local 32BJ RAB Apartment Building Agreement The pay range for this position is $22.3319/hr to $29.7758/hr ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

10 West Apartments in Long Beach, NY has an opening for a full-time, Maintenance Technician! (********************* We offer full-time employees health benefits, paid vacation and sick time, 401K with a company match, and company-paid life insurance. We also offer tuition reimbursement and significant apartment rental discounts for staff. Qualified candidates must be professional and friendly. The maintenance tech is responsible to maintain the physical integrity of the community at all times. This involves ensuring a safe and secure living environment for residents, visitors, and staff. To accomplish this goal, the responsibilities of the maintenance technician include; general repairs to the apartments / common areas of the buildings and grounds, vacant apartment preparation, trash removal, emergency repairs, cleaning, landscaping, ordering maintenance equipment, record keeping, accepting deliveries and moving furniture and/or appliances. Core Duties: Address resident service and maintenance requests in a timely manner. Communicates with residents on any pending items or the status of service requests to ensure satisfaction. Keep the physical property throughout the community and immediately correct unsafe conditions. Maintain accurate records regarding preventive maintenance, service request, expenditures, apartment make-ready status, work in progress, etc. Ensure all make-ready repairs and services are completed on schedule. Rakes, sweeps, shovels, and salts property grounds as circumstances warrant. Changes locks and keys. Other duties as assigned. Requirements: 1+ years of experience in property maintenance or equivalent maintenance-related fieldwork. Ability to interact professionally and efficiently with prospects, residents, staff, and management. Hands-on experience within basic plumbing, carpentry, electrical, heating and air conditioning systems (heat pump experience a plus), swimming pools, landscaping, and cleaning. Applicants must furnish their own tools and have transportation to pick up replacement parts and supplies from vendors. The applicant must be HVAC certified and CPO certified preferred. Applicant must have a CFC/EPA approved certification (or be willing to obtain within 45 days of hire) Certified Apartment Maintenance Technician (CAMT) preferred. Must be willing to obtain the CAMT if requested by management. Physical requirements include being able to lift up to 50 lbs., climb ladders and stairs, walk between buildings and on roofs, stoop, kneel, and bend as well as have hand-eye coordination and manual dexterity. Must be familiar with and adhere to all OSHA guidelines to ensure the protection of themselves and their team. Proficient knowledge of Microsoft Office Suite including Word, Excel, and Outlook Achieve Fair Housing certification prior to interaction with prospects or residents. Must have the ability to travel to pick up replacement parts and supplies from vendors. Other duties as required. The selected applicant will also be required to complete a drug and background screening. Work Hours: 40+hours a week, evenings, weekends, and on-call hours are required as circumstances warrant.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Human Resources Coordinator will report to the Manager, Human Resources Business Partner (HRBP) and will work closely with other Human Resources (HR) colleagues. The HR Coordinator will act as a dynamic partner to the organization, and will be readily available to take on new tasks and opportunities to learn as they arise.Responsibilities include but are not limited to the employee lifecycle processes of recruitment, onboarding, engagement implementation which includes execution and strategy, development and training, retention, and offboarding. This position also requires communication and maintenance of employee status changes, updates to employee records, maintenance of electronic personnel files within the Human Resources Information System (HRIS), ability to report on employee data and analytics, and other general administrative duties. RESPONSIBILITIES RECRUITMENT: Partner with Manager, HRBP and Talent Acquisition Partner on recruitment, which includes: support of applicant tracking, diverse recruitment, employment brand on external career sites, candidate selection, and coordination with internal stakeholders and candidates Assist Talent Acquisition Partner in the administration of the Applicant Tracking System (ATS); help to maintain accurate and timely job postings ONBOARDING: Prepare paperwork and schedules for seamless new-hire onboarding process Coordinate with cross-functional departments to deliver an exceptional onboarding experience Conduct new hire orientation in friendly and engaging manner; ensure new hires are informed of ESRT's policies, procedures, programs, and benefits on their first day Partner with Information Technology team to ensure new hire set up is complete and functional Coordinate 30 and 60- Day Check Ins, in partnership with Manager, HRBP, to prompt new hire engagement during their onboarding period Coordinate seating charts and desk moves for new hires in partnership with the Office Services team Complete Forms I-9, verify I-9 documentation, and maintain I-9 files Prepare new employee files Drive improvements and updates to our onboarding process based off of feedback from employee check ins and surveys ENGAGEMENT: Responsible for employee appreciation and engagement programs; plan and execute monthly employee events and adapt based off of employee feedback Support in the implementation, coordination, and strategy of ESRT's volunteer programs; maintain ESRT's Volunteer Time-Off Day procedures, track employee volunteer hours and reports, coordinate volunteer events Support in the implementation and strategy of ESRT's Internship Programs, which includes support of recruitment, program coordination, program development, and other duties Ownership of HR Communication email mailbox; field all HR related inquiries and provide employees with great customer service Maintain and contribute to the open-door culture of the HR team; act as a liaison and representative of the HR team to entire employee population; act as a culture carrier of ESRT DEVELOPMENT & TRAINING: Manage multiple internal training compliance programs including user management and audit of use Coordinate communication and memos to inform company on trainings Compile reports of employee training and manage follow up to ensure appropriate compliance and accountability Maintain up-to-date knowledge of federal and state employment law and execute internal and external compliance strategy RETENTION: Support the implementation of all employee surveys, compile the results, and correlate data Compose and distribute monthly newsletter to inform employees of upcoming engagement events and ESRT related news Create and distribute internal communications and memos Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development OFFBOARDING: Maintain confidentiality, integrity, and decorum while processing both voluntary and involuntary terminations Assist in the recovery of company assets including company property and identification badges Coordinate with the Information Technology team to revoke system access Ensure completion of termination related paperwork Coordinate completion of Exit Survey and Exit Interviews if applicable Handle and process all administrative tasks for all aspects of the employee lifecycle including data entry in HRIS and audits for accuracy and compliance, and abide by all deadlines Ensure compliance with local and federal regulations and applicable employment laws Own and manage HRIS, which includes but is not limited to: employee personnel files, data oversight, organizational chart, and electronic document management system Produce, correlate, analyze and distribute various HR reports Maintain confidentiality and integrity related to all HR and employee functions Escalate process issues to Manager, HRBP and provide recommendations for improvement Assist and provide support to Manager, HRBP in daily tasks WHAT SUCCESS LOOKS LIKE You are organized, consistent, proactive, communicative, and maintain a high standard of work quality paired with a high attention to detail. You are eager to learn and develop your skills as a HR professional and want to collaborate with a diverse team. You properly manage your key job responsibilities to meet key deadlines and support your manager while you contribute to a positive workplace culture. You effectively support the Manager, HRBP and the HR team in their efforts to manage the employee lifecycle, which includes recruitment, onboarding, engagement, development & training, retention, and offboarding. You are passionate about creating a work environment and culture that retains talent and shows employees our commitment to their well-being. You uphold ESRT's mission and values by efficiently supporting the HR team in the management of people, culture, and HR operations. REQUIRED SKILLS/ABILITIES Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Excellent verbal and written communication skills Excellent interpersonal and customer service skill Working understanding of human resource principles, practices, and procedures Ability to function well in a high-paced and, at times, stressful environment Proficient with Microsoft Office Suite and related software; specifically, Word, PowerPoint, SharePoint, and Excel Experience with various Human Capital Management platforms EDUCATION & EXPERIENCE Bachelor's degree in human resources or related field and/or equivalent experience One to three years in corporate HR related experience required SHRM-CP credential desirable PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses. ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description: COMPANY SUMMARY The Empire State Building, the “World's Most Famous Building," owned by Empire State Realty Trust, Inc. (ESRT: NYSE), soars 1,454 feet above Midtown Manhattan from base to antenna. The $165 million reimagination of the Empire State Building Observatory Experience created an all-new experience with a dedicated guest entrance, an interactive museum with nine galleries, and a redesigned 102nd Floor Observatory with floor-to-ceiling windows. The journey to the world-famous 86th Floor Observatory, the only 360-degree, open-air observatory with views of New York and beyond, orients visitors for their entire New York City experience and covers everything from the building's iconic history to its current place in pop culture. The Empire State Building Observatory Experience welcomes millions of visitors each year and is ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do, "America's Favorite Building" by the American Institute of Architects, the world's most popular travel destination by Uber, and the #1 New York City attraction in Lonely Planet's Ultimate Travel List. Since 2011, the building has been fully powered by renewable wind electricity, and its many floors house a diverse array of office tenants such as LinkedIn and Shutterstock, as well as retail options like STATE Grill and Bar, Tacombi, and Starbucks. For more information and Observatory Experience tickets visit esbnyc. com or follow the building's Facebook, X (formerly Twitter), Instagram, Weibo, YouTube, or TikTok. The ESBO has recently undergone a top-to-bottom renovation that includes a dedicated Guest entrance, an immersive, tactile, and digital museum that celebrates our icon from the moment it was conceived to its place today in pop-culture, and a completely re-imagined 102nd floor viewing experience (www. esbnyc. com). Within the museum's more than one dozen memorable moments, we could not resist but sprinkle a little extra fun with the inclusion of our Kong exhibit where visitors walk through an office from the 1930's complete with the famous, giant ape's fingers pierce the walls as he dangles from the building and dodges vintage fighter planes. Those brave enough can even step into Kong's hands - but beware, you might feel the power of this fearsome ape firsthand! The renovations also include industry-leading Indoor Environmental Quality (IEQ) improvements such as bi-polar ionization, MERV 13 filters, and increased ventilation that led to the building's achievement as the first building in the Americas to receive the WELL Health-Safety Rating. Overall, the Guest feedback has been stellar! New York Times' quote: “…exhilarating and intimate. ” Are you a driven, self-motivated and results oriented professional who thrives on building a winning team? Do you define success as the ability to drive revenue, EBIDTA, and deliver an exceptional experience? Then join our team and experience the rewards of hard work, teamwork, learning, and dedication to create a “best-in-class” attraction that requires excellence in all that we undertake. ABOUT EMPIRE STATE REALTY TRUST Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7. 8 million rentable square feet of office space, 0. 8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit. com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Director of Sales, Travel Trade will report to the SVP, General Manager and build, train and lead a team of sales professionals to target group and travel trade sales and develop and implement relevant marketing plans. The Director will assess the existing team, make recommendations, analyze sales data, review and set sales targets, and to identify opportunities for improvement. The Director will manage daily sales operations, track sales performance and interpret data. The Directors will lead reporting on performance (the “what”) and what has been tried, what is underway, and next steps (the “so what”) in a digestible and trend-able way to share upwards for departmental status updates. The ideal candidate has experience in the field, owns and wants to develop strong relationships in the industry, has thought about or deployed technology in their current position, has strong communication and interpersonal skills. The ideal candidate will have experience in group sales and travel trade industry, NYC tourism market experiences helpful and not necessary, and a history of successful identification of new business opportunities and support the development of innovative sales strategies. RESPONSIBILITIESBuild, train and lead a high-performing sales team that consistently achieves ticket sales, revenue and per cap goals Track, analyze and report on sales performance data to highlight trends, identify improvement opportunities, and provide leadership updates in a clear and actionable way Develop and execute sales plans that target groups and travel trade segments, including account development of existing clients and the proactive outreach to attract new clients Oversee sales operations including contract management, rate distribution, pricing, group sales reservations and reseller content delivery Direct the implementation and manage the execution of the sales & marketing plan to include account development activities for key customers, prospects and segments Produce sales collateral, hosting familiarization tours, and coordinating trade shows, sales missions, and client events Work with revenue team to optimize per caps and capacity utilization Collaborate with Operations, Accounting, Revenue, and Ticketing departments to streamline sales processes and ensure that sales strategies are aligned with overall business goals Collaborate with the Marketing team to ensure brand consistency across all printed materials, client websites, the Travel Trade Resource Center, and the OTA ToolkitEnsure the harmonization of sales operation procedures and update the department's SOP manual to guarantee the smooth execution of daily activities with the sales team, maintaining consistency and uniformity in all processes Represent the Sales Team on cross-department projects Oversee back office and group sales reservations, ensuring prompt responses to all general customer service and sales inquiries via website, email, phone, and chatbot Coordinate weekly sales meetings, set agendas and ensure alignment with departmental goals and leadership priorities. Utilize knowledge of market trends and business practices to recommend decisions that enhance the sales process Identify emerging market trends to proactively adjust or modify sales strategies accordingly Provide coaching and support including sales training sessions to keep the sales team up to date on sales techniques and customer service skills Provide daily operational support, overseeing the training and adoption of Salesforce, Ventrata, Monday. com, and Satisfi Labs chatbot by the Sales Team, including all system updates Proactively identify holdups in the sales process and find ways to reduce them Maintain strong knowledge of the Observatory's products and services as well as the tour and travel industry Stay on top of what our competition is doing. Understand what they do that makes them stronger Establish processes to audit all travel trade accounts for content accuracy and premium placement, to ensure strong visibility across partner platforms Leverage emerging technologies, including AI to identify new prospects, streamline reporting and enhance departmental efficiency WHAT SUCCESS LOOKS LIKEThe team is productive, motivated, delivers its work product transparently, and tracks its goals as set by Observatory leadership. The candidate's bonus will be calculated against performance as listed below. TEAM GOALSFinancial Targets:NOI = 15%Reseller Admissions = 45%Reseller Per Cap = 15%Subjective = 25% QUALITATIVE INDICATORSAccountability:Sets clear goals, monitors performance, and holds team accountable through strong collaboration, effective communication, and high morale Builds and leverages strong industry connections to drive success Works effectively with others, prioritizes tasks, and communicates goals and plans clearly to ensure the achievement of admissions and revenue targets Receives positive feedback from clients and stakeholders, which indicates high levels of satisfaction with the services provided Seeks innovative solutions and improvements, which shows a proactive approach to problem-solving and process enhancement Knowledge:Possesses in-depth knowledge of the tourism industry, including its key players, market dynamics, emerging trends, potential risks, and opportunities Actively engages in professional development opportunities, demonstrates growth in their skills and knowledge Effectively leads the team and fosters a culture of continuous learning and development REQUIRED SKILLS / ABILITIESExceptional written and oral communication skills Ability to work in a fast-paced environment and manage multiple tasks simultaneously Knowledge of sales techniques and customer service best practices Strong analytical and problem-solving skills Strong proficiency in MS Office (Excel, Word, PowerPoint) Proficient in Salesforce (or other CRM system), Ventrata ticketing (or other ticketing system) and Monday. com (or other work management platform) EDUCATION & EXPERIENCE Bachelor's degree in related field Minimum of 7 years of experience in sales, with at least 2 years in a leadership role and 5 years managing a team5 years sales experience within the hospitality or travel and tourism industry preferred WHAT YOU CAN EXPECTAt ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITSCompetitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD InsuranceVoluntary Enhanced LTD ProgramVoluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5%Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEINGGenerous paid time off Flex Summer FridaysEmployee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses. ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Director, Total Rewards will be responsible for leadership of the design, implementation, governance, and continuous improvement of the organization's Total Rewards program, which includes payroll/compensation, benefits, 401K, and other related areas. This position will dually report to the EVP, Chief Financial Officer & Chief Accounting Officer and SVP, HR Strategy & Operations, but will require collaboration and buy-in from all departments. This position requires a proven track record with the ability to manage direct reports, deliver measurable business outcomes, ensure compliance, and drive efficiency. RESPONSIBILITIES Lead payroll operations and administration to ensure accuracy, efficiency, and compliance Maintain oversight of the Company's 401K plan including vendor assessment, negotiations, and regulatory matters Ensure accurate budgeting and recording of compensation related costs and review the recurring monthly compensation accounting entries posted by Corporate Accounting Maintain organized database of all aspects of compensation (history of salary, bonus, equity grants) and ensure accurate record-keeping (including all offer letters, grant documents) Execute annual and mid-year compensation processes in partnership with SVP, HR Strategy & Operations Ability to lead successful transition to new Total Rewards/HRIS system Direct all aspects of benefits strategy and administration, including health and wellness programs and retirement plans Manage the process to obtain, process, and communicate annual compensation (Cash/Equity) updates including valuation of equity awards Develop compensation budgets, forecast spend and build a process to ensure our annual and mid-year changes fall within budget and are aligned to business goals; Prepare and document thoughtful analysis to summarize variances against budgets and forecasts to aid in decision making Work closely with the HR department to ensure accurate budgeting and recording of compensation related costs and prepare the recurring monthly compensation accounting entries Oversee and execute pay equity analysis with outside vendors as needed Ensure compliance with global regulatory requirements (e.g., ERISA, GDPR, WARN, TUPE) Partner with IT and cross-functional stakeholders to maximize the use of HRIS, analytics tools, and automation technologies Drive continuous improvement and transformation initiatives across HR, enabling greater transparency, consistency, and efficiency WHAT SUCCESS LOOKS LIKE Seamlessly integrate into our existing payroll and benefits processes, with an intent to enhance efficiency and ensure compliance Employee engagement and customer service is at the forefront of our culture and must be modeled in this department Anticipate future trends and align programs with long-term organizational goals Collaboration is needed to build trust and alignment across teams and with employees Deliver scalable, compliant, and efficient HR solutions REQUIRED SKILLS / ABILITIES Experience with Union employee payroll is required; Experience with SEIU Local 32BJ, IUOE Local 94, and IUOE Local 30 preferred Extensive experience with HRIS/Payroll systems; ADP Workforce Now preferred Practical experience with financial analysis Strong communication, leadership, and collaboration skills Proficient in accounting systems (preferably Yardi Voyager) Strong skills in Excel and Microsoft Office Executive compensation experience preferred CCP (Certified Compensation Professional) certification a strong asset Experience with process automation software such as Alteryx and/or Power BI highly preferred EDUCATION & EXPERIENCE Minimum of 10 years of professional experience working in an organization with exposure to multiple departments, service line leaders and teams Minimum of 6 years of experience with payroll management and compensation Minimum of 6 years in a supervisory role Bachelors degree required; MBA is a plus PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. Join our talent community! Complete your profile to be considered for future openings. #LI-DNIESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. POSITION SUMMARY The Director of Network & Infrastructure will strategize and align industry leading infrastructure and network technologies with business objectives and cybersecurity best practices. This includes planning, decision making, implementation, and maintenance of all aspects including but not limited to, cloud, on-premises network, storage, virtualization platforms, server management, along with all enterprise and real estate asset networks including wired, wireless, building risers, IT and OT technologies. Daily tasks range from strategizing and reporting results to leadership, balanced with hands-on assistance and troubleshooting, managing project milestones, and collaborating with IT personnel to achieve business objectives. RESPONSIBILITIES Manage and set priorities for our Managed Service Provider (MSP) and internal network team Liaise with our Managed Security Service Provider (MSSP) for cyber security related issues Manages a team of direct reports through mentorship and professional development In depth / hands-on knowledge of servers, firewalls, switches, building risers, wired, and wireless network protocols Develop and maintain key indicators and alerts ensuring critical infrastructure services to meet service level agreements and availability time Incorporate cybersecurity into our network and infrastructure operations, including application of patches, hot fixes, and upgrades on a regular and timely basis Experience with the planning, design and the implementation of network enhancements and new capabilities Architect a robust server, cloud, network, and wireless environment aligned with strategic business requirements. Communicate network related issues, failures, and potential impact to hardware or software to superiors Provide guidance on the architecture and design of networks supporting both Enterprise IT and OT devices Support the implementation of IoT and PropTech solutions in a secure manner, with a focus on building systems and sustainability Manage projects in an Agile Methodology ensuring timely delivery and documentation Develop, schedule, test and communicate the IT Disaster Recovery plan and procedures Incorporate cybersecurity best practices to all aspects of the network and infrastructure Author and edit SOPs (Statements of Procedures) and system documentation and ensure they are properly updated to reflect current status or changes Collaborate with the helpdesk, application, and cyber teams to support diverse business initiatives Prioritizes work efforts to balance operational tasks, remediating technical debt, and long-term strategic initiatives. Strike a balance between hands-on, management, and strategic thinking Manage multiple projects simultaneously Monitor daily backup operations, ensuring all data resiliency and availability Lead a team culture of engagement, productivity, and accountability Must be available to work occasional evenings and weekends as business needs require WHAT SUCCESS LOOKS LIKE Maintain network stability and availability to support business initiatives Successfully deliver projects on time and on budget Implement system upgrades or replacement with minimized system down time or impact on users Maintain a solid working knowledge of all ESRT technology systems Investigate new technology and solutions to ensure ESRT is well positioned for growth Configure computer hardware and software for optimal network communication and cybersecurity REQUIRED TECHNICAL SKILLS / ABILITIES Microsoft Active Directory Microsoft Azure Cloud Server: Microsoft Windows Server 2025 / 2022 / 2019 and Linux Microsoft Exchange 365 and e-mail gateway protocols Microsoft Office 365 Next Gen Firewalls, Switches, Routers, and VPN Virtual Servers File Storage systems and appliances Cloud environments Wireless infrastructure Building risers and core infrastructure Business continuity and backup Technologies Telecommunication, ISP, VoIP communications, and video conferencing Network protocols and topology (i.e. DSN, TCP/IP, VLAN, SAN) Network monitoring tools Mobile Device Management (MDM) for Apple and Android devices Project Management Software Identity Access Management (IAM) platforms Privileged Access Management (PAM) platforms REQUIRED INTERPERSONAL SKILLS / ABILITIES Ability to develop effective relationships with business users, technical staff and executive management Strong organizational skills, ability to prioritize work, and meet deadlines in a fast-paced environment Strong Vendor Management, Time Management, and Project Management skills Ability to engage, lead, and develop a highly motivated and productive team Excellent written and oral communication skills with a strong work ethic, hands-on, with a customer service mentality Communicate with internal/external clients in a calm, polite, respectful, and professional manner Display strong project management skills completing assignments in a timely fashion Exhibit strong analytical, troubleshooting, and organization skills with an attention to detail Able to work both independently, and as a member of a team environment Keep abreast of current and new technology system advances and their potential application to address user business requirements EDUCATION & EXPERIENCE 7 - 10 years of IT infrastructure and networking experience Associate or Bachelor's Degree in Computer Science or related field Real Estate or Financial Services industry experience preferred MCSE - Microsoft Certified Systems Engineer preferred PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs $190,000 - $200,000 a year Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses. ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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10 West Apartments in Long Beach, NY has an opening for a Leasing Consultant! (********************* We are currently looking for an ambitious leasing consultant who is motivated by the opportunity to work for an hourly wage plus bonus. The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, professionally present the features and benefits of the community while touring apartment homes, and secure lease agreements from qualified persons. The ideal candidate is service-oriented with exceptional communication skills and strives to make current residents feel welcome and comfortable in their community. We offer full-time employees health benefits, paid vacation and sick time, 401k with a match, and more! Excellent growth potential as the portfolio expands. Core Responsibilities: Personally, manage every aspect of the leasing process with prospective tenants. Always demonstrate the highest customer service to future tenants and current residents. Guide clients on tours, the application process, and close sales. Close sales on units to ensure maximized occupancy at all times as well as offering additional products or services to ensure customer satisfaction and maximize revenue flow. Maintain accurate and up-to-date records of prospective and current client history. Answer phone, email, and in-person communication in a timely and professional manner Handles resident concerns and requests with a positive customer service attitude to ensure resident satisfaction with management. Provides follow-through and assistance to Property Manager and support groups in coordinating the on-going maintenance of the property. Maintains community appearance and ensures repairs are noted and completed which requires regular community inspections and tours. Assists Property Manager with training all on-site staff to achieve operational goals of assigned property Other duties as assigned Requirements: High School diploma or equivalent required. Requires strong sales and/or leasing experience High-level of interpersonal communication skills Able to maintain high energy, friendly demeanor, and perform in a fast-paced environment Able to perform entry to intermediate level mathematic functions without additional personnel assistance. National Apartment Leasing Professional (NALP) desired. Computer proficient in Microsoft Office and type at least 30 words per minute. Yardi experience a plus Achieve Fair Housing certification prior to interaction with prospects or residents. Be able to work evenings and weekends if requested. Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and the Fair Credit Reporting Act. Abide by all federal, state, and local laws and any other codes pertaining to apartments and property management. Inland Residential Real Estate Services, Inc. (an entity within The Inland Real Estate Group of Companies, Inc.) is a full-service professional property management firm specializing in the management of multi-family housing properties nationwide. Experience, professionalism, and loyalty are just a few of the many things that set IRRES apart in the multifamily property management arena. Building relationships is at the heart of everything we do. Our communities feature a variety of styles to meet your needs with updated appliances and finishes, and resort-like clubhouses with community rooms, pools, and gathering areas.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Senior Accountant position in the Financial Reporting department is critical to the efficiency and quality of our best-in-class external and internal financial reporting as well as the interpretation of technical accounting guidance for financing, equity, and non-routine transactions. The role will also engage in process optimization, analytical review and SOX compliance. The position demands close and regular coordination and collaboration with various ESRT personnel within the controllership, finance, treasury, legal, property management and other groups within the organization. Additionally, the role is front-facing with ESRT's internal and external auditors. RESPONSIBILITIES Support and assist in the SEC and stand-alone reporting processes Prepare footnote disclosures to be included in the Company's consolidated financial statements through collaboration with our various departments Prepare sections of the quarterly Supplemental Report and Earnings Release Assist in the preparation of support for other public documents including the Proxy and investor presentations Assist in the completion of the monthly and quarterly consolidation process Prepare clear workbooks in support of financial statement line items and disclosures such as stock-based compensation expense, interest rate swap derivatives, earnings per share and share buy-backs Collaborate with property accounting and finance teams to prepare consolidated and stand-alone property variance analyses for management and MD&A disclosures Prepare various required financial covenant calculations and reports Liaison with internal and external auditors to facilitate a timely audit process and report to various stakeholders on the status of internal/external audits Oversee ESRT SOX submissions to internal and external auditors Maintain equity ledgers and review equity conversion and/or transfer requests Process updates to equity compensation plan Keep abreast of accounting developments and stay up-to-date on the most recent accounting standard updates WHAT SUCCESS LOOKS LIKE You are eager to learn, dedicated to the development of both interpersonal and technical accounting skillsets Highly organized and efficient, you are able to take meaningful insights from discussion and apply them proactively to your work with a degree of independence You communicate questions and findings clearly to both the financial reporting team and to various other departments and external parties Analytical mindset; you obtain an understanding of the business and question ledger activity and data patterns when appropriate Controls-based mindset; you are able to effectively evidence your own review and are able to provide feedback to coworkers on sufficient review evidence Resourceful and collaborative, you optimize tools and leverage relationships effectively REQUIRED SKILLS / ABILITIES Strong analytical, problem solving and communication skills (oral and written) Self starter who understands the “why”, must be able to work with a degree of independence to complete tasks Controls-based mindset Ability to collaborate with various business groups and develop solid business relationships Proficient in Microsoft Office Suite: Word, PowerPoint, and Excel; Excel skills include intermediate functions such as pivot tables, SUMIF, V or X lookup Experience with Workiva and/or Yardi functionality preferred Experience with data management tools such as Alteryx or Power BI preferred EDUCATION & EXPERIENCE 2-3 years hands on audit experience with a public company client base or equivalent experience at a public company CPA license Big 4 audit experience and/or public REIT experience preferred PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses. ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The OTA Partnerships & Revenue Manager will manage and optimize the presence of The Empire State Build Observatory across all major online travel agencies. This role is responsible for the cultivation of strategic partnerships, analysis of OTA and market performance to optimize revenues and capture market share, and alignment of OTAs to our holistic e-commerce strategy. The ideal candidate will have experience in OTA channel management, rate strategy, content optimization, and performance analysis. This role will work closely with revenue management, marketing, and operations teams to drive bookings, maximize revenue, and maintain brand standards across all OTA platforms.RESPONSIBILITIES OTA CHANNEL MANAGEMENT: Serve as the primary point of contact for all OTA accounts to develop and maintain relationships to ensure revenue optimization, alignment in overall e-commerce brand, and positive guest satisfaction Negotiate contracts, commissions, partnership terms, placement, visibility, packages and ranking Leverage OTA platforms and relationships to ensure gather market and competitor insights Represent ESBO at industry events, trade shows and networking functions Ensure content accuracy, competitive positioning, and brand consistency Seek out new OTA opportunities that exist globally and advise on trends in the markets of our international purchasers Ensure OBS Sales manages back-of-house functions effectively for connectivity issues, accounting, content management, parity issues, and website audits MARKET & BUSINESS ANALYSIS: Analyze travel trends, customer behavior, and competitive landscape to identify growth opportunities Monitor KPI's that optimize total e-commerce net revenues (organic web, digital, and OTA) Create an A/B testing strategy and cadence for each OTA partner that measures conversion rate performance, best e-commerce assets and language Develop and produce weekly, monthly, and quarterly OTA performance reports with actionable recommendations Collaborate with Web and Revenue teams to align OTA pricing and strategies with overall e-commerce strategy Execute promotions, special offers, and package deals to drive incremental revenues Research additional revenue opportunities via OTAs, not limited to new AI tools and marketing strategies and new OTA partners WHAT SUCCESS LOOKS LIKE The Web and Revenue teams work collaboratively to optimize revenues across all e-commerce sales channels (organic web, digital, and OTAs) and achieve target KPI's Increase in OTA quantity of sales and RPP levels - proving efficient ROI in an online space that reaches international audiences Strategic Growth Leadership: Own the OTA growth strategy within the broader distribution mix, while balancing revenue, margin and brand positioning Data-Driven Insights and Reporting: Deliver weekly and monthly comprehensive KPI results including conversion rate, share of market, per caps, placement, and ranking along with actionable market insights and recommendations E-Commerce Optimization: Improve OTA product content, run A/B tests and align promotions with ESBO total e-commerce strategies Product Placement: Maintain “best-in-class” placement and ranking of our products with our OTA partners to grow market share Innovation & Technology: Leverage emerging technologies, AI tools, and analytics to provide reports quickly and accurately Cross-Functional Collaboration: Partner across departments to align OTA strategies with overall goals and inform internal teams on OTA best practices KEY PERFORMANCE INDICATORS TEAM FINANCIAL TARGETS: Total NOI = 15% OTA Admissions = 45% OTA Per Cap = 15% Subjective = 25% QUALITATIVE INDICATORS: Establishes clear, measurable goals; consistently monitors progress; fosters strong collaboration; communicates effectively; and cultivates a positive, high-morale team environment Is data-driven and uses insights to make recommendations and advise on strategy Builds and leverages strong industry connections to drive success Seeks innovative solutions and improvements, which shows a proactive approach to problem-solving and process enhancement Possesses in-depth knowledge of the OTA industry, including key players, market dynamics, emerging trends, potential risks, and opportunities Actively engages in professional development opportunities and demonstrates growth in their skills and knowledge REQUIRED SKILLS / ABILITIES Exceptional written and oral communication skills Ability to work in a fast-paced environment and manage multiple tasks simultaneously Knowledge of sales techniques and customer service best practices Strong analytical and problem-solving skills Expert proficiency in MS Office (Excel, Word, PowerPoint) PowerBi experience preferred EDUCATION & EXPERIENCE Bachelor's degree in related field Minimum of 5 years of experience in sales or revenue, with a focus on OTA management in the hospitality or travel and tourism industry Strong knowledge of major OTA platforms and channel management systems. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Social Media Specialist will play a pivotal role in ESRT's digital presence through social media storytelling across real estate, corporate news, and events, this role will also oversee the influencer marketing program for the Empire State Building Observatory's social channels . Influencer partnerships should be informed by their ability to drive ticket sales at the observatory. Reporting directly to the Director of Social Media, this position is central to ESRT's identity as a NYC-focused REIT and proud owner of the iconic Empire State Building, whose newly renovated Observatory Experience welcomes celebrities, dignitaries, and more than two million tourists each year.RESPONSIBILITIES CONTENT CALENDAR MANAGEMENT: Create and manage the content calendar that ensures alignment with brand objectives and marketing goals Complete tasks such as asset selection, copy edits, link creation, and the social media posts schedule across all ESRT social channels SOCIAL MEDIA CAMPAIGNS: Manage the development and execution of social media campaigns, that includes real estate content, corporate news, events, leadership appearances, and other brand initiatives CONTENT PRODUCTION: Lead the execution of ESRT content production in partnership with ESRT's leasing team to craft social media content that drives web traffic and supports leasing efforts PERFORMANCE REPORTING: Prepare monthly, quarterly, and annual reports on social media engagement for ESRT's channels and ESB Observatory influencer campaigns PLATFORM-SPECIFIC CONTENT: Create tailored content for ESRT's Instagram and LinkedIn platforms to maximize engagement with brokers, tenants, and potential investors INFLUENCER PROGRAM MANAGEMENT: Grow and manage observatory influencer programs, that includes outreach, annual influencer events, and one-off visits. Identify, vet, and coordinate influencer visits, that includes ticket requests and logistics. Lead contract negotiations and collaboration agreements with influencer teams. These visits should have a focus on driving ticket sales to the empire State Building Observatory OPERATIONAL UPDATES: Edit and maintain accurate hours of operations for the Observatory across platforms such as Google, TripAdvisor, Twitter, and Facebook BUDGET MANAGEMENT: Manage expenses and the annual budget for influencer monitoring/events to ensure cost-effective return on investment ADDITIONAL DUTIES: Take on additional responsibilities as directed to support the team and organizational goals WHAT SUCCESS LOOKS LIKE Brand Alignment: Establish clear and consistent brand message across all ESRT social media platforms as well as with influencer visits to the Observatory Strategic Content Calendar: Develop a robust content calendar that reflects marketing goals and ensures timely execution Engagement Growth: Achieve measurable increases in social media engagement metrics, including followers, likes, shares, and overall reach Innovative Campaigns: Create social media series that resonate with business partners, such as brokers and tenants, that drives deeper engagement Influencer Relationships: Build and maintain strong relationships with influencers and brand partners, that result in successful collaborations and increased visibility Accuracy and Credibility: Ensure all public information is accurate, maintaining audience trust and brand credibility Creative Content: Deliver innovative content that strengthens brand recognition and resonates with the target audience Budget Efficiency: Effectively manage the influencer relations and social media budget to maximize ROI and drive sustainable growth REQUIRED SKILLS / ABILITIES Detail-oriented and results-driven with the ability to work in a fast-paced environment Ability to handle multiple tasks simultaneously Strong written and verbal communication skills Ability to interact with all levels of personnel EDUCATION & EXPERIENCE 2-4 years of experience in social media & digital marketing Familiarity with key social platforms such as Facebook, Twitter, Instagram, Pinterest, YouTube, Reddit, LinkedIn, and TikTok is required Bachelor's degree in related field PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Director, Total Rewards will be responsible for leadership of the design, implementation, governance, and continuous improvement of the organization's Total Rewards program, which includes payroll/compensation, benefits, 401K, and other related areas. This position will dually report to the EVP, Chief Financial Officer & Chief Accounting Officer and SVP, HR Strategy & Operations, but will require collaboration and buy-in from all departments. This position requires a proven track record with the ability to manage direct reports, deliver measurable business outcomes, ensure compliance, and drive efficiency. RESPONSIBILITIES Lead payroll operations and administration to ensure accuracy, efficiency, and compliance Maintain oversight of the Company's 401K plan including vendor assessment, negotiations, and regulatory matters Ensure accurate budgeting and recording of compensation related costs and review the recurring monthly compensation accounting entries posted by Corporate Accounting Maintain organized database of all aspects of compensation (history of salary, bonus, equity grants) and ensure accurate record-keeping (including all offer letters, grant documents) Execute annual and mid-year compensation processes in partnership with SVP, HR Strategy & Operations Ability to lead successful transition to new Total Rewards/HRIS system Direct all aspects of benefits strategy and administration, including health and wellness programs and retirement plans Manage the process to obtain, process, and communicate annual compensation (Cash/Equity) updates including valuation of equity awards Develop compensation budgets, forecast spend and build a process to ensure our annual and mid-year changes fall within budget and are aligned to business goals; Prepare and document thoughtful analysis to summarize variances against budgets and forecasts to aid in decision making Work closely with the HR department to ensure accurate budgeting and recording of compensation related costs and prepare the recurring monthly compensation accounting entries Oversee and execute pay equity analysis with outside vendors as needed Ensure compliance with global regulatory requirements (e.g., ERISA, GDPR, WARN, TUPE) Partner with IT and cross-functional stakeholders to maximize the use of HRIS, analytics tools, and automation technologies Drive continuous improvement and transformation initiatives across HR, enabling greater transparency, consistency, and efficiency WHAT SUCCESS LOOKS LIKE Seamlessly integrate into our existing payroll and benefits processes, with an intent to enhance efficiency and ensure compliance Employee engagement and customer service is at the forefront of our culture and must be modeled in this department Anticipate future trends and align programs with long-term organizational goals Collaboration is needed to build trust and alignment across teams and with employees Deliver scalable, compliant, and efficient HR solutions REQUIRED SKILLS / ABILITIES Experience with Union employee payroll is required; Experience with SEIU Local 32BJ, IUOE Local 94, and IUOE Local 30 preferred Extensive experience with HRIS/Payroll systems; ADP Workforce Now preferred Practical experience with financial analysis Strong communication, leadership, and collaboration skills Proficient in accounting systems (preferably Yardi Voyager) Strong skills in Excel and Microsoft Office Executive compensation experience preferred CCP (Certified Compensation Professional) certification a strong asset Experience with process automation software such as Alteryx and/or Power BI highly preferred EDUCATION & EXPERIENCE Minimum of 10 years of professional experience working in an organization with exposure to multiple departments, service line leaders and teams Minimum of 6 years of experience with payroll management and compensation Minimum of 6 years in a supervisory role Bachelors degree required; MBA is a plus PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Multifamily Portfolio Manager will develop and lead property operations strategies, supervise on-site building staff and superintendents, coordinate maintenance and capital projects of the designated multifamily real estate portfolio. This role ensures that properties are managed efficiently, profitably, and in alignment with ownership objectives. The Manager acts as a liaison between on-site property teams and Asset Management, translating strategic goals into actionable plans. This individual will also play a crucial role in collaborating with senior leadership, contributing significantly to the growth of ESRT's multifamily portfolio. The success of this hire will be marked by their ability to adeptly establish robust processes and a strong team for effective property management.RESPONSIBILITIES PORTFOLIO OVERSIGHT: Direct and oversee day-to-day operations for ESRT's residential properties to deliver best-in-class resident experiences Establish operational policies, procedures, and performance standards to ensure consistency across the portfolio Supervise on-site teams including Resident Managers, Superintendents, and maintenance personnel, ensuring adherence to ESRT service and operational standards Develop and implement preventative maintenance programs and safety protocols Identify opportunities to improve efficiency and reduce operating costs during and after transition Oversee bidding, procurement, and performance of vendors and contractors to achieve high-quality results at competitive costs Coordinate and manage capital improvement projects in collaboration with Asset Management and Construction teams and present ROI analysis and recommendations to senior leadership Uphold ESRT's standards of presentation, cleanliness, and functionality for all residential buildings and amenities Establish service benchmarks and KPIs for resident satisfaction, maintenance response times, and operational excellence Respond to escalated resident issues and emergencies with professionalism and urgency Ensure properties comply with all regulatory requirements including DOB, DHCR, OSHA, and fire safety regulations Maintain all required certificates, permits, and operational documentation Oversee regular inspections, safety meetings, and compliance audits FINANCIAL MANAGEMENT: Assist in the development and execution of annual operating budgets Review monthly financial statements and variance reports Support the acquisitions team in underwriting and conducting due diligence for multi-family assets to ensure accuracy and compliance with investment criteria LEASING AND MARKETING: Support leasing and marketing strategies to drive occupancy, rent growth and enhance resident experience Take part in development of pricing recommendations, lease approvals, and online marketing strategies WHAT SUCCESS LOOKS LIKE Seamless operational transition with no disruption to resident experience Consistent delivery of high-quality service and maintenance standards across all properties Effective budget management and expense control resulting in improved margins Strong, motivated on-site teams aligned with ESRT culture and performance expectations High resident satisfaction scores and reduced complaint response times REQUIRED SKILLS / ABILITIES Strong knowledge of NYC building operations, codes, and compliance (DOB, DHCR, Local Laws, etc.) Demonstrated ability to manage budgets, control expenses, and oversee capital projects Experience developing operational processes and leading transitions or organizational changes Strong leadership, communication, organizational, and problem-solving skills Proficiency in Microsoft Office Suite, Yardi, and building systems software EDUCATION & EXPERIENCE Minimum 10 years of experience in multifamily property management or operations experience, with at least 5 years in a supervisory/managerial role overseeing multiple sites or large teams Experience in managing in-house property management. Proven leadership skills, with experience effectively building, managing, and motivating a team Excellent work ethic, integrity, and professionalism, with the ability to be an effective representative of ESRT in the broader market Strong financial, analytical, strategic planning skills, with experience in developing, managing budgets, and reporting against financial forecasts Ability to quickly digest and process information to make smart, thoughtful decisions A results-oriented approach, capable of enhancing processes and offering insightful feedback to drive ongoing improvement. Excellent verbal and written communication skills Positive, service-oriented attitude, characterized by a collaborative demeanor, proactivity, and excellent follow-through skills.·Ability to build and sustain respectful and productive working relationships with colleagues and clients, actively embracing and contributing to an inclusive and diverse work environment Experience operating and thriving in an entrepreneurial environment Occasional travel will be required to properties outside of NYC High degree of accountability and ownership, demonstrating reliability and commitment. Knowledge of NYC regulatory requirements for multifamily assets Experience and interest in evaluating and implementing PropTech solutions Undergraduate degree from an accredited institution. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Investment Team seeks to invest in office, retail, and residential assets and pursue equity, preferred equity, mezzanine, and distressed debt opportunities. The Investment Analyst position is integral to all phases of the investment process, with primary focus on financial analysis, transaction support, team organization and logistics, and to provide support over time in underwriting, due diligence, and asset management. RESPONSIBILITIES Support the transactions process: Maintain transactions pipeline Coordinate and participate in property tours Download deal data rooms, coordinate access, and save data room files to Sharepoint Support review and execution of NDA's for new transactions with legal team Upload files to disposition data rooms and coordinate access Support due diligence process and ensure information flows are coordinated across internal and external parties Team organization and logistics: Prepare agendas, presentation materials, and investment memoranda Create and modify Word and PowerPoint presentations Distribute materials to internal committees. Coordinate and track meeting follow-up and meetings with brokers and advisors Maintain and record files for the Investment department and share information with other departments Take meeting minutes Analyze investments to the highest institutional standard: Analyze and synthesize market information to inform underwriting assumptions including leasing, development pipeline, financing, transaction, and capital raising activity Organize and participate in market diligence trips, competing property tours, and onsite inspections Understand and communicate the physical characteristics of properties and the related competitive advantages and disadvantages Prepare efficient investment memoranda for the ESRT Investment Committee and participate in discussion Create property and portfolio financial models that isolate variables and considers various outcomes Analyze property and portfolio level data to inform underwriting assumptions including rent rolls, leases, historical cash flows, expense items, capital investment, and financing options Collaborate with other departments to provide critical inputs for underwriting model Assist with key asset management initiatives Participate in and provide support for the ongoing asset management of each investment Assist with key asset management initiatives Develop a working knowledge of leases, loan documents, partnership agreements, and other agreements to assist with general responsibilities Contribute to investment strategy: Analyze data sets and identify industry trends that support new investment themes Build proprietary databases that support sourcing initiatives Analyze historical portfolio performance Act as a culture carrier and exemplify the guiding principles of ESRT: Service-oriented and an ESRT brand ambassador Strong communicator Team player WHAT SUCCESS LOOKS LIKE Become an integral part of the Investments Team and can be relied upon for timely and accurate analyses Work seamlessly with the members of the Investment Team to prioritize assignments and communicate issues and significant findings to the team immediately Flexible based on new information and deadlines and can pivot as needed Curious and growth-oriented, constantly seeking to absorb knowledge and acquire experience REQUIRED SKILLS / ABILITIES Demonstrated interest in a career in real estate investment and finance Highly detail-oriented, has strong organization and communication skills, and can prioritize and re-prioritize based on changing business needs Team calendar management and ability to interface seamlessly with other colleagues, departments, and administrative assistants Displays excellent judgment and can act decisively in situations requiring quick but thorough analysis and decision-making, while understanding when and how to escalate issues appropriately Active collaborator that thrives in a transparent and communicative setting Domain knowledge of New York and the greater metropolitan area is preferred but not required Familiarity with ARGUS and proficient in Microsoft Office Suite Has an entrepreneurial spirit and is excited by the challenges that come along with building a business EDUCATION & EXPERIENCE College degree in Business Administration, Real Estate, Finance, or related field PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Human Resources Coordinator will report to the Manager, Human Resources Business Partner (HRBP) and will work closely with other Human Resources (HR) colleagues. The HR Coordinator will act as a dynamic partner to the organization, and will be readily available to take on new tasks and opportunities to learn as they arise.Responsibilities include but are not limited to the employee lifecycle processes of recruitment, onboarding, engagement implementation which includes execution and strategy, development and training, retention, and offboarding. This position also requires communication and maintenance of employee status changes, updates to employee records, maintenance of electronic personnel files within the Human Resources Information System (HRIS), ability to report on employee data and analytics, and other general administrative duties. RESPONSIBILITIES RECRUITMENT: Partner with Manager, HRBP and Talent Acquisition Partner on recruitment, which includes: support of applicant tracking, diverse recruitment, employment brand on external career sites, candidate selection, and coordination with internal stakeholders and candidates Assist Talent Acquisition Partner in the administration of the Applicant Tracking System (ATS); help to maintain accurate and timely job postings ONBOARDING: Prepare paperwork and schedules for seamless new-hire onboarding process Coordinate with cross-functional departments to deliver an exceptional onboarding experience Conduct new hire orientation in friendly and engaging manner; ensure new hires are informed of ESRT's policies, procedures, programs, and benefits on their first day Partner with Information Technology team to ensure new hire set up is complete and functional Coordinate 30 and 60- Day Check Ins, in partnership with Manager, HRBP, to prompt new hire engagement during their onboarding period Coordinate seating charts and desk moves for new hires in partnership with the Office Services team Complete Forms I-9, verify I-9 documentation, and maintain I-9 files Prepare new employee files Drive improvements and updates to our onboarding process based off of feedback from employee check ins and surveys ENGAGEMENT: Responsible for employee appreciation and engagement programs; plan and execute monthly employee events and adapt based off of employee feedback Support in the implementation, coordination, and strategy of ESRT's volunteer programs; maintain ESRT's Volunteer Time-Off Day procedures, track employee volunteer hours and reports, coordinate volunteer events Support in the implementation and strategy of ESRT's Internship Programs, which includes support of recruitment, program coordination, program development, and other duties Ownership of HR Communication email mailbox; field all HR related inquiries and provide employees with great customer service Maintain and contribute to the open-door culture of the HR team; act as a liaison and representative of the HR team to entire employee population; act as a culture carrier of ESRT DEVELOPMENT & TRAINING: Manage multiple internal training compliance programs including user management and audit of use Coordinate communication and memos to inform company on trainings Compile reports of employee training and manage follow up to ensure appropriate compliance and accountability Maintain up-to-date knowledge of federal and state employment law and execute internal and external compliance strategy RETENTION: Support the implementation of all employee surveys, compile the results, and correlate data Compose and distribute monthly newsletter to inform employees of upcoming engagement events and ESRT related news Create and distribute internal communications and memos Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development OFFBOARDING: Maintain confidentiality, integrity, and decorum while processing both voluntary and involuntary terminations Assist in the recovery of company assets including company property and identification badges Coordinate with the Information Technology team to revoke system access Ensure completion of termination related paperwork Coordinate completion of Exit Survey and Exit Interviews if applicable Handle and process all administrative tasks for all aspects of the employee lifecycle including data entry in HRIS and audits for accuracy and compliance, and abide by all deadlines Ensure compliance with local and federal regulations and applicable employment laws Own and manage HRIS, which includes but is not limited to: employee personnel files, data oversight, organizational chart, and electronic document management system Produce, correlate, analyze and distribute various HR reports Maintain confidentiality and integrity related to all HR and employee functions Escalate process issues to Manager, HRBP and provide recommendations for improvement Assist and provide support to Manager, HRBP in daily tasks WHAT SUCCESS LOOKS LIKE You are organized, consistent, proactive, communicative, and maintain a high standard of work quality paired with a high attention to detail. You are eager to learn and develop your skills as a HR professional and want to collaborate with a diverse team. You properly manage your key job responsibilities to meet key deadlines and support your manager while you contribute to a positive workplace culture. You effectively support the Manager, HRBP and the HR team in their efforts to manage the employee lifecycle, which includes recruitment, onboarding, engagement, development & training, retention, and offboarding. You are passionate about creating a work environment and culture that retains talent and shows employees our commitment to their well-being. You uphold ESRT's mission and values by efficiently supporting the HR team in the management of people, culture, and HR operations. REQUIRED SKILLS/ABILITIES Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Excellent verbal and written communication skills Excellent interpersonal and customer service skill Working understanding of human resource principles, practices, and procedures Ability to function well in a high-paced and, at times, stressful environment Proficient with Microsoft Office Suite and related software; specifically, Word, PowerPoint, SharePoint, and Excel Experience with various Human Capital Management platforms EDUCATION & EXPERIENCE Bachelor's degree in human resources or related field and/or equivalent experience One to three years in corporate HR related experience required SHRM-CP credential desirable PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.