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Employee benefits coordinator skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
J. Adam Shoemaker Ph.D.,
Dr. Martha Martinez- Firestone Ph.D.
Below we've compiled a list of the most critical employee benefits coordinator skills. We ranked the top skills for employee benefits coordinators based on the percentage of resumes they appeared on. For example, 11.3% of employee benefits coordinator resumes contained human resources as a skill. Continue reading to find out what skills an employee benefits coordinator needs to be successful in the workplace.

15 employee benefits coordinator skills for your resume and career

1. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how employee benefits coordinators use human resources:
  • Zero recommendations for improvement for Infection Control and Education (under Human Resources Standards) on two Joint Commission Surveys.
  • Served as a subject matter expert for the Employee Health Department on various projects in Employee Health and Human Resources.

2. OSHA

Here's how employee benefits coordinators use osha:
  • Work with Worker's Compensation process, (OSHA report) and process calculations for 403B in accurate and timely submission.
  • Maintained the OSHA Log and the SHARPS Log for all the facilities mentioned above.

3. Workers Compensation

Here's how employee benefits coordinators use workers compensation:
  • Handled all Workers Compensation claims.
  • Managed the preparation of Workers Compensation and Short Term Disability claims and forwarded information to insurance carriers.

4. PowerPoint

Here's how employee benefits coordinators use powerpoint:
  • Developed & enforced presentations for General Motors and Chrysler using PowerPoint, and Adobe Creative Suite.
  • Created group communications for the existing clients and any PowerPoint presentations needed.

5. Background Checks

Here's how employee benefits coordinators use background checks:
  • Initiate background checks and drug tests on employees.
  • Completed reference checks, criminal background checks and applicant drug tests * Coordinated and participate in bi-weekly New Hire Program.

6. Cobra

COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985) is a federal law that allows employers of 20 or more employees who provide health care benefits to offer the option of continuing this coverage to individuals who would otherwise lose their benefits due to termination of employment, reduction in hours or certain other events. It is a temporary coverage that provides cash for medical expenses up to 18 months. The policy is helpful for retirees, former employees, former spouses, dependent children and spouses, workers laid off, on strike, fired for work, etc.

Here's how employee benefits coordinators use cobra:
  • Processed terminations for COBRA and retirement plan distributions.
  • Prepared separation notices and COBRA documentation.

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7. FMLA

Here's how employee benefits coordinators use fmla:
  • Process salaried leaves of absence (including FMLA), separation programs and terminations.
  • Manage the administration of FMLA for a division within IMG of over 300 employees.

8. Health Insurance

Here's how employee benefits coordinators use health insurance:
  • Process health insurance premium payments to insurance vendors; monthly expense of $583, 000.
  • Enroll and terminate employees into health insurance, short-term disability, and long-term disability programs.

9. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how employee benefits coordinators use data entry:
  • Prepare charts, data entry, statistical representations, and detailed reports of data to upper management and employees.
  • Maintain eligibility with TPA, PBM, dental, and vision carriers requiring data entry systems.

10. Infection Control

Infection control describes the principles and practices used in hospitals and other healthcare facilities to control and minimize the spread of infections with the aim of lowering rates of infection. Infection control refers to the process of detecting and controlling pathogens in order to reduce their spread.

Here's how employee benefits coordinators use infection control:
  • Cross trained with infection control and case management/utilization review.
  • Review and updated all hospital department infection control and employee health policies and procedures to assure that they met JCAHO standards.

11. HIPAA

Here's how employee benefits coordinators use hipaa:
  • Processed release of information requests according to company and HIPAA policy.
  • Maintained strict confidentiality of sensitive information regarding employee relations, including grievance proceedings and HIPAA regulations.

12. HRIS

Here's how employee benefits coordinators use hris:
  • Maintained and updated employee records via HRIS system.
  • Experience with HRIS ADP Workforce Program.

13. Payroll System

Here's how employee benefits coordinators use payroll system:
  • Co-authored an employee handbook and safety manual, implemented a new payroll system and work-site safety program.
  • Entered Employee Benefits in payroll system re: timely processing of additions, changes and terminations.

14. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how employee benefits coordinators use crm:
  • Update and maintained Customer Relationship Management (CRM) systems to ensure timely correspondence.
  • Maintained accurate computer records and communication with client CRM database (ACT), MS Word, and Excel.

15. Insurance Carriers

Here's how employee benefits coordinators use insurance carriers:
  • Served as liaison for employees and insurance carriers, participated in annual contract renewal meetings, and processed open enrollment changes.
  • Work directly with Account Manager, employees and Insurance carriers on filing claims and tracking claim status.
top-skills

What skills help Employee Benefits Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on employee benefits coordinator resumes?

J. Adam Shoemaker Ph.D.

Associate Professor of Management & Human Resources, Saint Leo University

First and foremost, communication skills - this is what you will see somewhere on every HR coordinator job posting. But there's a difference between simply saying you have "excellent communication skills" and providing evidence!
In your resume, be sure to highlight how you used your communication skills to get things done in your previous job titles. Write something like: "Effectively communicated complex plans and new initiatives verbally and in writing to diverse teams across the organization." This tells me that this candidate knows how to talk to and write to people in very different roles in ways that they will understand.

What employee benefits coordinator skills would you recommend for someone trying to advance their career?

Dr. Martha Martinez- Firestone Ph.D.Dr. Martha Martinez- Firestone Ph.D. LinkedIn profile

Associate Professor and Director of Undergraduate Program, DePaul University

I think a gap year is great to transform passions into expertise. Cultivate knowledge and networks in areas where you would eventually like to get a job. Research the industry that interests you, attend industry events, make zoom connections, and get the skills that people are talking about. If possible, volunteer in those industries to enhance your knowledge, contacts, and resume.

What hard/technical skills are most important for employee benefits coordinators?

Dan Wiljanen Ph.D.

Affiliate of Practice Professor, SHRM Student Chapter Adviser, Grand Valley State University

Knowledge of the HR Discipline
-Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
-Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
-Law and Government - Knowledge of laws, government regulations, and executive orders.
-Education and Training - Knowledge of principles and methods for training design, implementation, and evaluation.
Technology Skills
-Enterprise resource planning ERP software
-Human resources software - Human Resource Information Systems (HRIS)
-Office suite software
-Project management software
-Web page creation and editing software
-Word processing software

List of employee benefits coordinator skills to add to your resume

Employee benefits coordinator skills

The most important skills for an employee benefits coordinator resume and required skills for an employee benefits coordinator to have include:

  • Human Resources
  • OSHA
  • Workers Compensation
  • PowerPoint
  • Background Checks
  • Cobra
  • FMLA
  • Health Insurance
  • Data Entry
  • Infection Control
  • HIPAA
  • HRIS
  • Payroll System
  • CRM
  • Insurance Carriers
  • Benefit Programs
  • Benefits Administration
  • Travel Arrangements
  • Life Insurance
  • Wellness Programs
  • FLU
  • TB
  • Compensation Claims
  • Benefit Issues
  • Benefit Enrollments
  • ADP
  • Open Enrollment
  • Hippa
  • RFP
  • Leave Administration
  • CDC
  • Hepatitis
  • Leave Management
  • Discrimination Testing
  • Legislative Changes
  • Claims Processing
  • FSA
  • Unemployment Claims
  • Office Equipment
  • IRS
  • Medicaid
  • Training Programs
  • Cost Analysis
  • Medical Benefits

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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