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Employee benefits director skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical employee benefits director skills. We ranked the top skills for employee benefits directors based on the percentage of resumes they appeared on. For example, 10.3% of employee benefits director resumes contained human resources as a skill. Continue reading to find out what skills an employee benefits director needs to be successful in the workplace.

15 employee benefits director skills for your resume and career

1. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how employee benefits directors use human resources:
  • Provide in-depth educational group and individual presentations to company employees regarding all aspects of Human Resources and Risk Management.
  • Assisted on-site Human Resources team to transition 300+ Scott & White personnel moving to new management team.

2. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how employee benefits directors use payroll:
  • Prepare pension packages based on monthly termination tracking, to include setting up the benefit distributions with the vendor and payroll.
  • Led the RFP process to select a new global payroll provider; balancing the needs of all global stakeholders.

3. Wellness Programs

A wellness рrоgrаm іѕ a program or activities such аѕ weight lоѕѕ соmреtіtіоnѕ, еxеrсіѕе, stress management or resistance education, smoking cessation рrоgrаmѕ, аnd prevention рrоgrаmѕ dеѕіgnеd tо рrоmоtе оr іmрrоvе the hеаlth оr fitness оf a person.

Here's how employee benefits directors use wellness programs:
  • Investigated disease management and wellness programs however budget constraints prevented implementation of these plans.
  • Created a wellness program for U.S. employees based on education and promoting healthy activity; achieved a 50% participation rate.

4. HIPAA

Here's how employee benefits directors use hipaa:
  • Established and organized files for HIPAA Authorization forms and assisted individuals with the completion of the forms.
  • Assisted HR with complying with HIPAA, FACTA, GLB AND individual State Identity Theft Laws.

5. HRIS

Here's how employee benefits directors use hris:
  • Directed HRIS initiative to develop and implement PeopleSoft Benefits Administration module.
  • Managed Company HRIS system to ensure accuracy and efficiency.

6. Employee Engagement

Here's how employee benefits directors use employee engagement:
  • Created individual development plans through collaboration to ensure functional growth and employee engagement.
  • Received consistent favorable responses from employees regarding understanding of their benefits on annual employee engagement survey.

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7. Plan Changes

Here's how employee benefits directors use plan changes:
  • Designed and presented to senior management benefit plan changes, including pension, 401(k) and welfare plans.
  • Review claims experience on a monthly basis to determine necessary plan offerings, plan changes and Trust structure.

8. Client Satisfaction

Here's how employee benefits directors use client satisfaction:
  • Case manager for client base of over 300 corporate clients, responsible for maintaining client satisfaction and retention.
  • Build relationships based on high client satisfaction score at Go Live of each project.

9. Open Enrollment

Open enrollment means a duration that comes every year that a person can sign up for health insurance or change the plan that a person has, for instance, if a person needs to deregister. The activity always features in a few weeks or months within a year. It allows workers to alter their benefit plans, including vision, dental, health insurance, life insurance, and disability.

Here's how employee benefits directors use open enrollment:
  • Participate in annual benefit renewal negotiations and conduct annual Open Enrollment.
  • Produced Open Enrollment materials, including packets and PowerPoint presentations.

10. Benefit Programs

Here's how employee benefits directors use benefit programs:
  • Negotiated collective bargaining proposals, settlements and agreements for employee benefit programs presented to the hospital unions.
  • Managed all employee benefit programs and employee relations for three collectively bargained units and administrative non-union groups for 1500 employees.

11. Pension Plan

Here's how employee benefits directors use pension plan:
  • Manage quarterly meetings for the Benefit Committee responsible for oversight of the Health & Welfare and pension plan(s).
  • Project Manager for the design, testing and distribution of annual Cash Balance Pension Plan statements to approximately 40,000 participants.

12. Insurance Carriers

Here's how employee benefits directors use insurance carriers:
  • Negotiated contracts/premiums for health, dental, and life insurance plans, and audited insurance carriers' statements.
  • Work with insurance carriers on claims and enrollment issues on behalf of clients and their employees.

13. Cobra

COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985) is a federal law that allows employers of 20 or more employees who provide health care benefits to offer the option of continuing this coverage to individuals who would otherwise lose their benefits due to termination of employment, reduction in hours or certain other events. It is a temporary coverage that provides cash for medical expenses up to 18 months. The policy is helpful for retirees, former employees, former spouses, dependent children and spouses, workers laid off, on strike, fired for work, etc.

Here's how employee benefits directors use cobra:
  • Implemented and administered cobra for companies without cobra administrators.
  • Interpreted and evaluated impact of ARRA legislation and revised COBRA processes and materials to comply with ARRA requirements.

14. Plan Design

Plan design refers to preparing a benefits, insurance, or transportation plan for a specific person. Depending on what a company is able to offer to an employee, a different benefits or insurance plan may need to be created. This may require additional data research in order to determine what an employee may require from company benefits.

Here's how employee benefits directors use plan design:
  • Presented employers with cost-saving alternatives and recommendations on plan design.
  • Managed annual evaluation of the $60 million health and welfare plans, and developing plan designs changes for next year.

15. ERISA

Here's how employee benefits directors use erisa:
  • Directed ERISA plan acceptance and risk mitigation activities for the Fidelity Personal Trust Company Directed Trustee Services (DTS).
  • Participated in a project management team that developed a dedicated ERISA trust outsourcing platform for the DTS program.
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List of employee benefits director skills to add to your resume

Employee benefits director skills

The most important skills for an employee benefits director resume and required skills for an employee benefits director to have include:

  • Human Resources
  • Payroll
  • Wellness Programs
  • HIPAA
  • HRIS
  • Employee Engagement
  • Plan Changes
  • Client Satisfaction
  • Open Enrollment
  • Benefit Programs
  • Pension Plan
  • Insurance Carriers
  • Cobra
  • Plan Design
  • ERISA
  • Enrollment Process
  • Regulatory Compliance
  • Insurance Products
  • Plan Administration
  • Life Insurance
  • Shared Services
  • FMLA
  • ACA
  • Cost Savings
  • Health Insurance
  • DOL
  • RFP
  • Party Administrators
  • Government Filings
  • Health Plan
  • HSA
  • STD
  • Cost Effectiveness
  • IRS
  • FSA
  • Medicare
  • Claims Issues
  • PTO
  • Client Accounts
  • Issue Resolution
  • Hippa
  • Insurance Claims
  • Government Regulations
  • Legislative Changes
  • Group Life
  • Performance Management

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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