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Employee benefits specialist skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical employee benefits specialist skills. We ranked the top skills for employee benefits specialists based on the percentage of resumes they appeared on. For example, 12.7% of employee benefits specialist resumes contained rfp as a skill. Continue reading to find out what skills an employee benefits specialist needs to be successful in the workplace.

15 employee benefits specialist skills for your resume and career

1. RFP

RFP stands for request for proposal and is a document that contains details about a project or bids from contractors who are responsible for completing the project.

Here's how employee benefits specialists use rfp:

Administered benefits, RFP?s and benefit summaries and other day to day operations for Sales Executives.
Conducted Request for Proposal (RFP) with broker for medical insurance plans.

2. Health Benefits

Here's how employee benefits specialists use health benefits:

Responded to subpoenas (requesting health benefits information), National Medical Support Notices, and employees' insurance verification requests.
Counseled employees prior to retirement to determine eligibility for vacation, health benefits and other mutual benefit plans.

3. Cobra

COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985) is a federal law that allows employers of 20 or more employees who provide health care benefits to offer the option of continuing this coverage to individuals who would otherwise lose their benefits due to termination of employment, reduction in hours or certain other events. It is a temporary coverage that provides cash for medical expenses up to 18 months. The policy is helpful for retirees, former employees, former spouses, dependent children and spouses, workers laid off, on strike, fired for work, etc.

Here's how employee benefits specialists use cobra:

Provide guidance to executive leadership regarding regulations related to benefit administration including FMLA, Cobra, Disability and Workers Compensation.
Provided COBRA regulation guidance to potential and existing participants

4. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how employee benefits specialists use human resources:

Created benefit communications focusing on developing local human resources representatives benefit program understanding as well as specific employee education materials.
Reviewed submitted FMLA paperwork for accuracy, verified FMLA eligibility and obtain final approval from Human Resources Manager.

5. HIPAA

Here's how employee benefits specialists use hipaa:

Served as the HIPAA privacy officer.
General employee administrative support including distribution of mandatory forms, maintaining benefit files requiring HIPAA confidentiality, cost-accounting and payroll preparation.

6. HRIS

Here's how employee benefits specialists use hris:

Maintain and update the Company's organizational structure and associated organizational and employee information in the HRIS.
Eliminated 117 yearly administrative man-hours by selecting and integrating new HRIS.

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7. Long-Term Disability

Long-term disability is a kind of insurance policy that protects the income of workers when they sustain severe injuries or are bedridden with sicknesses that keeps them out of work for more than 3 months or more. The insurance scheme also covers a situation where the worker is permanently disabled and can no longer resume work.

Here's how employee benefits specialists use long-term disability:

Assist with processing FMLA, Worker's Compensation claims, short-term / long-term disability, & life insurance claims.
Managed FMLA and short and long-term disability forms and processes.

8. Health Insurance

Here's how employee benefits specialists use health insurance:

Specialized in group and individual health insurance benefits.
Coordinated health insurance benefits; Selling and enrolling clients in health insurance programs; Liaison between clients and health insurance companies.

9. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how employee benefits specialists use customer service:

Act as subject matter expert for medical, disability, life and retirement benefits providing support to department customer service representatives.
Performed administrative and customer service duties involving confidential and technical information.

10. ERISA

Here's how employee benefits specialists use erisa:

Ensured health and welfare program inquiries, complaints and ERISA appeals were handled in the appropriate time frames.
Researched and maintained compliance regulations for Health & Welfare benefits on HIPPA and ERISA.

11. FMLA

Here's how employee benefits specialists use fmla:

Initiate communication of, oversee and maintain an accurate tracking of Family Medical Leave (FMLA) full and intermittent.
Processed FMLA, EEOC, and Worker's Compensation disability claims along with return to work physicals and PEOSHA reports.

12. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how employee benefits specialists use data entry:

Completed unemployment claims, direct deposit forms, I-9 documents, data entry, and other special projects as assigned.
Assist in implementation by providing data entry of new client information and system setup.

13. Insurance Carriers

Here's how employee benefits specialists use insurance carriers:

Consulted with corporate resources and insurance carriers, investigating and creating written responses to employee health care appeals.
Communicated with employees, and insurance carriers for the purpose of distributing information and providing benefit expertise.

14. Open Enrollment

Open enrollment means a duration that comes every year that a person can sign up for health insurance or change the plan that a person has, for instance, if a person needs to deregister. The activity always features in a few weeks or months within a year. It allows workers to alter their benefit plans, including vision, dental, health insurance, life insurance, and disability.

Here's how employee benefits specialists use open enrollment:

Analyzed employee benefit and retirement plans making recommendations for changes in benefits offered in preparation for Open Enrollment.
Conducted bilingual benefit meetings, enrollment and open enrollment meetings.

15. Payroll System

Here's how employee benefits specialists use payroll system:

Run routine reports for management and HR also for auditing accuracy of payroll system.
Compile Internal Management Reports From Payroll System Software.

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List of employee benefits specialist skills to add to your resume

The most important skills for an employee benefits specialist resume and required skills for an employee benefits specialist to have include:

RFP
Health Benefits
Cobra
Human Resources
HIPAA
HRIS
Long-Term Disability
Health Insurance
Customer Service
ERISA
FMLA
Data Entry
Insurance Carriers
Open Enrollment
Payroll System
Life Insurance

Benefits Administration
FSA
Plan Administration
HSA
Medicare
Insurance Products
Wellness Programs
Group Benefits
Cobra Administration
Benefit Changes
Benefit Programs
Benefit Vendors
IRS
Hippa
Benefit Enrollments
ADP

Leave Management
Claims Issues
STD
Group Health
Plan Design
Exit Interviews
Short-Term Disability
Group Life
Benefit Packages
Benefit Issues
Disability Insurance
PowerPoint
Billing Issues
Administrative Tasks
PeopleSoft
HMO

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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