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Employee benefits supervisor skills for your resume and career

Updated January 8, 2025
5 min read
Employee benefits supervisor example skills
Below we've compiled a list of the most critical employee benefits supervisor skills. We ranked the top skills for employee benefits supervisors based on the percentage of resumes they appeared on. For example, 9.5% of employee benefits supervisor resumes contained hr as a skill. Continue reading to find out what skills an employee benefits supervisor needs to be successful in the workplace.

15 employee benefits supervisor skills for your resume and career

1. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how employee benefits supervisors use hr:
  • Coached HR Managers regarding benefit administration and compliance of Benefits/HR policies and procedures.
  • Ensured compensation programs operated within a competitive framework with all other HR programs.

2. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how employee benefits supervisors use payroll:
  • Manage internal Retirement Resource Call Center and basic financial activities including monthly payroll data upload, payment, and reconciliations.
  • Managed/audited input and data integrity of employee master file database, including payroll deductions.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how employee benefits supervisors use customer service:
  • Supervised employees in multiple departments focusing on employee morale and efficiency while maintaining an emphasis on outstanding customer service.
  • Contributed to increased profitability through consistent, professional customer service and quality products.

4. HRIS

Here's how employee benefits supervisors use hris:
  • Promoted to assume responsibility for compensation and benefits in addition to HRIS.
  • Created and generate reports on HRIS system and populates fields as required to have appropriate information available for retrieval.

5. Cobra

COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985) is a federal law that allows employers of 20 or more employees who provide health care benefits to offer the option of continuing this coverage to individuals who would otherwise lose their benefits due to termination of employment, reduction in hours or certain other events. It is a temporary coverage that provides cash for medical expenses up to 18 months. The policy is helpful for retirees, former employees, former spouses, dependent children and spouses, workers laid off, on strike, fired for work, etc.

Here's how employee benefits supervisors use cobra:
  • Tracked eligibility periods and entitlements for COBRA and retiree benefits.
  • Managed a team of specialists who administered COBRA administration.

6. HIPAA

Here's how employee benefits supervisors use hipaa:
  • Lead the project to convert the vendor interface files to the 834 HIPAA format.
  • Revised HIPAA Privacy & Security policies, procedures, training, and administration.

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7. Open Enrollment

Open enrollment means a duration that comes every year that a person can sign up for health insurance or change the plan that a person has, for instance, if a person needs to deregister. The activity always features in a few weeks or months within a year. It allows workers to alter their benefit plans, including vision, dental, health insurance, life insurance, and disability.

Here's how employee benefits supervisors use open enrollment:
  • Supervised 17-person Benefit Team and managed annual open enrollment and benefit administration for 45,000 personnel.
  • Major responsibilities included presenting benefit programs to clients during open enrollment and at benefit fairs.

8. FMLA

Here's how employee benefits supervisors use fmla:
  • Advised employees and other Human Resources staff on various employee-benefit laws such as FMLA, ADA, 401k, etc.
  • Reason for leaving: Extended FMLA (medical issue w/parent which have been resolved)

9. Medicaid

Here's how employee benefits supervisors use medicaid:
  • Screened clients for Medicaid and other health insurance eligibility.
  • Utilize Predictive Pathways Modeling to determine patient eligibility to receive Medicaid resources and services including ability to work with case managers.

10. Medicare

Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.

Here's how employee benefits supervisors use medicare:
  • Hired and trained 150 sales agents, specializing in providing Medicare Advantage plans.
  • Dedicated specialist for Life Benefits counseling - Death Benefits, Retirement, and Medicare

11. ERISA

Here's how employee benefits supervisors use erisa:
  • Monitored ERISA, Department of Labor and IRS laws, discrimination testing, determination and verification of eligibility and contribution allocations.
  • Dedicated disability representative responsible for processing and reviewing disability claims for ERISA health and welfare trust participants.

12. Benefit Programs

Here's how employee benefits supervisors use benefit programs:
  • Advanced administrative services work in providing support to the coordination, implementation and oversight of a statewide administrative benefit programs.
  • Provided overall direction for design, strategy, communication, implementation and administration of all employee benefit programs.

13. Long-Term Disability

Long-term disability is a kind of insurance policy that protects the income of workers when they sustain severe injuries or are bedridden with sicknesses that keeps them out of work for more than 3 months or more. The insurance scheme also covers a situation where the worker is permanently disabled and can no longer resume work.

Here's how employee benefits supervisors use long-term disability:
  • Oversee filing of Long-Term Disability claims when appropriate.
  • Provided information regarding information pertaining to the status of their short-term and long-term disability which was managed by MetLife.

14. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how employee benefits supervisors use hippa:
  • Supervised the maintenance of Human Resources Personnel Files in compliance with HIPPA.
  • Assisted in developing HIPPA training and processes, ensuring organizational compliance.

15. Enrollment Process

Here's how employee benefits supervisors use enrollment process:
  • Respond to questions regarding eligibility, the enrollment process and provide a detail overview of the different benefit plans.
  • Reorganized annual enrollment process to enhance data integrity and decrease vendor fees annually by $625K.
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List of employee benefits supervisor skills to add to your resume

Employee benefits supervisor skills

The most important skills for an employee benefits supervisor resume and required skills for an employee benefits supervisor to have include:

  • HR
  • Payroll
  • Customer Service
  • HRIS
  • Cobra
  • HIPAA
  • Open Enrollment
  • FMLA
  • Medicaid
  • Medicare
  • ERISA
  • Benefit Programs
  • Long-Term Disability
  • Hippa
  • Enrollment Process
  • ACA
  • Benefits Administration
  • Plan Design
  • Life Insurance
  • Performance Management
  • DOL
  • ADP
  • Insurance Carriers
  • Discrimination Testing
  • Health Insurance
  • Cobra Administration
  • Health Plan
  • STD
  • Leave Administration
  • PeopleSoft
  • IRS
  • Benefit Changes
  • Data Analysis
  • Benefit Processes
  • FSA
  • Performance Reviews
  • PowerPoint
  • Direct Reports
  • Process Improvement
  • Vendor Relationships
  • Federal Regulations
  • Leave Management
  • Federal Laws
  • RFP
  • Cost Savings
  • Local Laws

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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