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Employee Development Manager skills for your resume and career

Updated January 8, 2025

4 min read

Quoted Experts

Michael Baker,

Dr. Sharon Ross

Below we've compiled a list of the most critical employee development manager skills. We ranked the top skills for employee development managers based on the percentage of resumes they appeared on. For example, 20.0% of employee development manager resumes contained employee development as a skill. Continue reading to find out what skills an employee development manager needs to be successful in the workplace.

15 employee development manager skills for your resume and career

1. Employee Development

Here's how employee development managers use employee development:

Implemented organizational wide training technologies and employee development solutions that effectively increased utilization of company wide learning management system.
Delivered employee development workshops to over 5,000 employees resulting in enhanced productivity and increased retention rates.

2. Training Programs

Here's how employee development managers use training programs:

Provided consultative and technical support to Lottery personnel regarding planning, scheduling, and delivering training programs.
Developed and facilitated new-hire training programs including industry knowledge, organizational structure and customer service strategies.

3. Organizational Development

Here's how employee development managers use organizational development:

Developed and directed organizational learning, organizational development and organizational effectiveness practices and programs for the department.
Facilitated strategic planning, organizational development and organizational effectiveness strategies with senior leadership.

4. Needs Assessment

Here's how employee development managers use needs assessment:

Designed, wrote and instructed management development programs based upon needs assessment criteria.
Administer needs assessments to develop and deliver reinforcement training.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how employee development managers use customer service:

Designed/administered organization-wide process improvements (employee recognition, new employee orientation, customer service, education reimbursement).
Increased customer service scores and audit checklist scores immediately upon implementing aware/care and not aware/don't care philosophy.

6. Employee Engagement

Here's how employee development managers use employee engagement:

Awarded for improved business metrics from performance management and employee engagement initiatives.
Achieved 96% score on Employee Engagement and an100% score on Manager Effectiveness on 2014 employee survey.

7. Learning Management System

A learning management system or LMS is application software used for administration, tracking, or documentation purposes in education institutes, offices, learning, or training programs. It streamlines the daily chores and reduces the time spent on manual administration tasks. LMS provides a broad array of access to eLearning platforms and also reduces learning and development costs. Google Classrooms, Blackboard Learn are examples of learning management systems

Here's how employee development managers use learning management system:

Led internal development and implementation of the Lotus Notes-based Learning Management System.
Implemented and administered the SAP-LSO Learning Management System for Bayer US.

8. Succession Planning

Here's how employee development managers use succession planning:

Consulted with management on succession planning, performance, and other organizational and leadership matters.
Managed succession planning for key management positions and for each administrative and operations department.

9. Performance Management

Here's how employee development managers use performance management:

Developed and delivered Performance Management Program to assist in meeting City-wide performance measurement objectives.
Earned reputation as key business partner to provide performance management guidance to Leadership.

10. Regulatory Compliance

Here's how employee development managers use regulatory compliance:

Managed the employee relations function to ensure labor law and regulatory compliance and advised management on policy application and appropriate interventions.

11. Employee Training

Here's how employee development managers use employee training:

Presented recommendation to CEO and Senior Executive staff resulting in corporate employee training commitment of $145,000.
Develop and deliver employee training in different areas of human behavior and development.

12. Instructional Design

Instructional design is the application of knowledge and skills by creating learning experiences and materials. The practice follows a systematic assessment of needs, designing a process, developing learning materials, and evaluating if these experiences are effective.

Here's how employee development managers use instructional design:

Founded the training department including all instructional design and delivery responsibilities.
Support instructional design efforts led by business partners and training unit to develop or modify learning experiences.

13. Training Sessions

Here's how employee development managers use training sessions:

Identify and designate experienced personnel within department to assist in training sessions as necessary.
Carried out training sessions for Office of Human Resource Management Development Certification Program.

14. ISO

Here's how employee development managers use iso:

Developed training administration system for successful ISO 9001 registration.
Led organization to successfully complete ISO 9001 certification.

15. Safety Training

The guidance and skills taught to workers and employees of a company to carry out their duties safely and efficiently are referred to as safety training. The purpose of safety training is to inform workers about the potential and risks associated with this kind of work and to teach them ways to avoid such risks.

Here's how employee development managers use safety training:

Handled recruiting and staffing, benefit meetings, safety training, and development activities for all new stores.
Coordinated safety training to meet refinery compliance as needed (i.e.

What skills help Employee Development Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What Employee Development Manager skills would you recommend for someone trying to advance their career?

Michael Baker

Founder & Partner, m3 Development

I am a big fan of graduate's taking a gap year to help get themselves set-up for success in their career. I recommend finding what you're passionate about that is employable. For example, if you want to work in the non-profit sector and have a specific area that has impacted you in your life, find an organization you can volunteer with that aligns with your specific area of interest. Some organizations will offer internships to recent graduates; if you have an interest in the cause, go for it. Those internships will help you determine if this is the direction you want to go, or not, for your career. Also, take advantage of career counseling services offered by the institution you just graduated from. They can help you by providing guidance and assessment tools to help you identify your skills, interests, and areas you need to develop. Good assessment tests are the Myers-Briggs Type Indicator, DISC Assessment, and others.

I also think those taking a gap year use the time wisely to develop relationships with fellow graduates, alumni, potential employers, friends, and family. Have an introductory networking conversation with someone in an interesting field you might want to work in. Taking the initiative shows you are resourceful and seeking others' advice. All should be on LinkedIn and take advantage of networking. Look for, and join, professional association young professional groups in your area of interest. When able to participate in webinars, Zooms, online conferences, professional development seminars, graduate test preparation courses, training, networking events, and other opportunities to learn and build your network. Gap year graduates should be focused on acquiring the skills you need for your next step, whether it is going to work or graduate school. For everyone, the skills needed are different. I always recommend graduates enhance their interpersonal communication abilities, learn to listen to others, develop writing skills, focus on developing task-oriented habits to actually get things done (For example: Making a to-do list for every day and sticking to it; repetition will build this habit and needed skill set), take the time to learn what the dress-code looks like in the professional environment you want to be in, be aware and knowledgeable of the latest in technology, and continue to ask questions. This is a great time in your life; take advantage of it.

What type of skills will young Employee Development Managers need?

Dr. Sharon Ross

Assistant Professor, Coordinator, MEd, Superintendent Program, Tarleton State University

Future leaders in educational organizations will need to understand the meaning of coaching educators to "get better faster" as prescribed by Paul Bambrick-Santoyo (2016), execute the principles of coaching teachers, and pursue perfection as a means of intentional classroom improvement. These young graduates must enter the workforce with a working understanding of how to lead the charge of diving and digging deep into school and student data reading, analyzing, and searching for problems of practice, and then implementing high-impact instructional strategies to achieve the goals set forth.

Their skillset has to include the abilities to reason, solve problems, think at a higher level, collaborate and build teams as well as relationships, persuade, communicate effectively with a diverse group of internal and external stakeholders, motivate all stakeholders and encourage/promote parental and community involvement, hire the best and be a tech-savvy, data-driven leader, promoting success for all students, listen to others, follow the directions of a direct supervisor, and understand the policies and procedures of day-to-day operations.

Do you want to know more?

List of employee development manager skills to add to your resume

The most important skills for an employee development manager resume and required skills for an employee development manager to have include:

Employee Development
Training Programs
Organizational Development
Needs Assessment
Customer Service
Employee Engagement
Learning Management System
Succession Planning
Performance Management
Regulatory Compliance
Employee Training
Instructional Design
Training Sessions
ISO
Safety Training
Career Development

Training Content
Professional Development
Development Processes
Training Courses
Process Improvement
Management Development
Management Training
Individual Development
Leadership Development Programs
Blended Learning
Continuous Improvement
Classroom Training
Performance Reviews
Executive Management
HRIS
Disciplinary Actions

Development Solutions
Recognition Programs
Leadership Training
Competency Development
ROI
PowerPoint
Conflict Resolution
Background Checks
Business Development
ELearning
Direct Reports
SharePoint
Performance Management System
Business Results

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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