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Employee development specialist skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Hassan Akmal,
Michael Van Lear
Below we've compiled a list of the most critical employee development specialist skills. We ranked the top skills for employee development specialists based on the percentage of resumes they appeared on. For example, 23.2% of employee development specialist resumes contained employee development as a skill. Continue reading to find out what skills an employee development specialist needs to be successful in the workplace.

15 employee development specialist skills for your resume and career

1. Employee Development

Here's how employee development specialists use employee development:
  • Generated Library-wide reports used by management to determine employee development requirements, eligibility for certain positions, and retention.
  • Establish partnership with training teams and executive leaders across the organization to define employee development strategy and operations processes.

2. Training Programs

Here's how employee development specialists use training programs:
  • Conducted PeopleSoft training Programs and training needs assessments for domestic and international field human resource personnel.
  • Specialized in implementing training programs to enhance overall customer service and employee relations.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how employee development specialists use customer service:
  • Handled all customer service escalations, negotiating with customer reaching amiable agreements resulting in saving for company and satisfied customers.
  • Developed multimedia and interactive presentations aligned with company objectives to improve employee performance in sales, management, and customer service

4. Course Content

Here's how employee development specialists use course content:
  • Designed evaluations and surveys to determine effectiveness of course content and delivery of classroom instruction, and course material.
  • Produce offline/CD versions of LCMS course content (SCORM packages).

5. Development Programs

Development programs are steps of activities backed up by a strategic plan of structured programs to yield, positive developmental outcomes. Development programs can be in various forms, and they spread across employee development, child development, and social development.

Here's how employee development specialists use development programs:
  • Identify organizational needs of school/colleges/division, develop and deliver development programs tailored to meet unit objectives.
  • Managed finance director and business manager trainees in the company's Management Development Program.

6. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how employee development specialists use payroll:
  • Assisted Application Developer in implementation and operation of a new human resource and payroll outsourcing system.
  • Subject Matter expert for PeopleSoft Modules (Payroll, Benefits, Compensation, Training Administration & Security)

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7. Performance Management

Here's how employee development specialists use performance management:
  • Checked and reconciled performance management data to ensure compliance with OSP monitoring requirement.
  • Developed new online performance management and talent management tools and implemented new LMS.

8. Subject Matter Experts

Here's how employee development specialists use subject matter experts:
  • Worked with employees and other subject matter experts as necessary to resolve all employee compliance training issues.
  • Implemented mandatory classroom training for all civilian personnel specialists, taught by subject matter experts.

9. Learning Management System

A learning management system or LMS is application software used for administration, tracking, or documentation purposes in education institutes, offices, learning, or training programs. It streamlines the daily chores and reduces the time spent on manual administration tasks. LMS provides a broad array of access to eLearning platforms and also reduces learning and development costs. Google Classrooms, Blackboard Learn are examples of learning management systems

Here's how employee development specialists use learning management system:
  • Designed and implemented Learning Management System (LMS) - Delta University incorporating on-line learning opportunities and internal/external instructor-led training classes.
  • Coordinated the implementation and installation of a new Learning Management System.

10. Training Curriculum

Here's how employee development specialists use training curriculum:
  • Initiated Agency-wide training needs assessment, developed a training curriculum, and delivered hard and soft skills training.
  • Recommended changes to training curriculum to improve its effectiveness based on training assessments or changes in process.

11. Instructional Design

Instructional design is the application of knowledge and skills by creating learning experiences and materials. The practice follows a systematic assessment of needs, designing a process, developing learning materials, and evaluating if these experiences are effective.

Here's how employee development specialists use instructional design:
  • Enhance instructional design and development methods and practices.
  • Managed the corporate training function including operations, vendor sourcing and management, instructional design, facilitation and established metrics methodology.

12. Instructional Materials

Here's how employee development specialists use instructional materials:
  • Reviewed and edited contractor developed online and paper based LMS instructional materials.
  • Assist with the design and development of training and other instructional materials.

13. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how employee development specialists use human resources:
  • Prepared and presented hiring statistics and recruiting plans to business line management and human resources staffing director.
  • Created incentive programs used center wide, based on data, human capital and human resources research, and management principles.

14. Training Sessions

Here's how employee development specialists use training sessions:
  • Helped facilitate needs analysis distributions and subsequent refresher training sessions.
  • Organized and oversaw CEU training sessions by recruiting speakers, marketing, and event planning.

15. Training Materials

Here's how employee development specialists use training materials:
  • Prepared employee training materials for technical installation handling.
  • Plan, design, research, write and edit user guides, technical manuals and training materials.
top-skills

What skills help Employee Development Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on employee development specialist resumes?

Hassan AkmalHassan Akmal LinkedIn profile

Executive Director of the UCLA Career Center, University of California, Los Angeles

Transferable skills. Soft and hard. The soft skills are now referred to as "success skills" and include skills such as creativity, emotional intelligence, critical thinking and problem solving, analytics skills, and people management.
Active learning, agility, resilience, stress tolerance and flexibility are additional skills in demand that graduates need to consider.

What employee development specialist skills would you recommend for someone trying to advance their career?

Michael Van LearMichael Van Lear LinkedIn profile

Director, Hawaii Pacific University

If taking a gap year, joining a professional organization related to area studies would be advised. Joining such organizations provides further insight into this field and offers graduates professional networking opportunities. Being an active member is key to making the most of this experience. Attend virtual workshops, professional development, etc.

What type of skills will young employee development specialists need?

Esq. Mary Beth Moore Esq.Esq. Mary Beth Moore Esq. LinkedIn profile

Assistant Dean of Career Development, Case Western Reserve University School of Law

New graduates entering the workplace need to have perseverance and grit, open-mindedness, and strong communication skills. Additionally, a return to civility is currently, and will continue to be, in high demand for new lawyers.

List of employee development specialist skills to add to your resume

Employee development specialist skills

The most important skills for an employee development specialist resume and required skills for an employee development specialist to have include:

  • Employee Development
  • Training Programs
  • Customer Service
  • Course Content
  • Development Programs
  • Payroll
  • Performance Management
  • Subject Matter Experts
  • Learning Management System
  • Training Curriculum
  • Instructional Design
  • Instructional Materials
  • Human Resources
  • Training Sessions
  • Training Materials
  • Career Development
  • Leadership Development
  • PowerPoint
  • Identify Training
  • Development Tools
  • Training Modules
  • Professional Development
  • Training Courses
  • Process Improvement
  • Conflict Resolution
  • Course Materials
  • Disc
  • Training Classes
  • Blended Learning
  • FMLA
  • Course Development
  • Curriculum Development
  • Ethics
  • Continuous Improvement
  • HRIS
  • ELearning
  • SharePoint
  • Data Analysis
  • Background Checks
  • Various Training
  • EEO
  • Led Training
  • OJT
  • Sales Techniques
  • Business Development

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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