5 Employee Relations Assistant Resume Examples

Five Key Resume Tips For Writing An Employee Relations Assistant Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Billy Shaw
Employee Relations Assistant
Employment History
Employee Relations Assistant2020 - Present
Motorola SolutionsSchaumburg, IL
  • Applied and reinforced compliance with Federal and Local laws, company policies and procedures.
  • Teamed with human resources and department managers to process employee separation paper work, ensuring its accuracy and timeliness.
  • Coached managers and senior level managers in handling difficult employees and resolving performance management concerns.
  • Established and maintained metrics for all assigned business partners.
Employee Relations Coordinator2017 - 2020
XeroxColorado Springs, CO
  • Processed and administered Medical, Dental, Life Insurance, Vision, Disability, Cobra, and Fsa transactions.
  • Advise and verify direct bill payments, and statements while on FMLA or LOA.
Human Resource Specialist2015 - 2017
AerotekChandler, AZ
  • Executed all pre-employment screening to efficiently and effectively fill open positions.
  • Used PeopleSoft to answer basic candidate inquiries.
  • Guided business partners in developing employee handbooks and company policies.
  • Supported the Human Resources department with conducting pre-offer employment verifications, contacting professional references and performing criminal background checks.
Education
Bachelor's Degree In Business2012 - 2015
American InterContinental UniversityChandler, AZ
 
 
Contact Information
Schaumburg, IL
(790) 555-7784
bshaw@example.com
Skills
Personnel Files
Policy Interpretation
Crisis Intervention
Strength Management
Human Resources
DMV
Job Applicants
Job Descriptions
Procedures
EAP
 
 
Randy Butler
Employee Relations Assistant
Livonia, MI
(700) 555-4622
rbutler@example.com
Skills
Crisis InterventionSubstance AbuseEnsure AccuracyDisaster VictimsLogisticsI-9Company PoliciesFmlaProceduresPersonnel Files
 
 
Employment History
Employee Relations Assistant2011 - Present
Ford Motor CompanyLivonia, MI
  • Administered human resources policies and procedures that pertained to employee relations, both hourly and salaried positions.
  • Contract obligations as well as Company/UAW policies and procedures.
  • Researched and analyzed data pertaining to the human resources function.
  • Support the effective implementation and execution of key business and human resources initiatives.
Employee Relations Assistant2008 - 2011
DFCU FinancialCanton, MI
  • Have met or exceeded sales goals every month since I have started with the company.
  • Reviewed procedures to ensure FCRA and FMLA compliance.
  • Educate applicants on the Public Assistance Program and Policy.
Human Resource Specialist1997 - 2007
United Parcel ServiceHouston, TX
  • Completed background checks, drug screen verifications as well as assisted with E-Verify for new employees.
  • Interview, conduct background checks, orientations and hire candidates.
  • Handled Workers Compensation for 3500 employees for UPS.
  • Collaborate with management on promotion, termination, and recognition procedures to drive compliance with company policies and employment regulations.
Education
Master's Degree of Business2007 - 2008
Central State UniversityWilberforce, OH
Bachelor's Degree of Management1994 - 1997
Troy UniversityTroy, AL
 
 
Julie Watson
Employee Relations Assistant
Contact Information
Orlando, FL
(620) 555-0362
jwatson@example.com
Skills
  • Treatment Plans
  • Communication
  • Hipaa
  • Lcsw
  • Open Enrollment
  • Psychosocial Assessments
  • Action Plans
  • Social Workers
  • Business Units
  • Disaster Victims
 
 
Employment History
Employee Relations Assistant2019 - Present
Hertz
Orlando, FL
  • Maintained personnel files and database for nearly 500 employees.
  • Accomplished Human Resources and organization missions by completing related results as needed.
Clinical Social Worker2010 - 2019
Indian River Medical Center
Tuscaloosa, AL
  • Completed Intake Assessments, Safety Plans, Treatment Plans and daily progress notes.
  • Specialized in working with adults who experience trauma, frequent hospitalizations, and multiple psychosocial stressors.
Team Coordinator2008 - 2009
Red Lobster
Tuscaloosa, AL
  • Worked directly with Patients to coordinate treatment plans Helped to facilitate all patient records to be paperless.
  • Educated field and restaurant managers on proper procedures in administering the program which resulted in a 95% success rate.
  • Assist hotel staff with hardware and software issues, customer service issues, and software functionality issues.
  • Activated emergency action plans and administer first aid, when necessary.
Education
Master's Degree of Social Work2009 - 2010
The University of Alabama
Tuscaloosa, AL
Bachelor's Degree of Social Work2005 - 2008
The University of Alabama
Tuscaloosa, AL
 
 
Martha Green
Employee Relations Assistant
Contact Info
Raleigh, NC
(990) 555-2265
mgreen@example.com
Skills
Substance Abuse
Daily Operations
Management System
Disaster Victims
Personnel Files
Assistance Program
Workers Compensation
Peoplesoft
Performance Management
Open Positions
Employment History
Employee Relations Assistant2020 - Present
Volt Information SciencesRaleigh, NC
  • Follow and ensure compliance with all Volt and client policies and procedures are being carried out.
  • Advised employees on work/job performance issues.
  • Informed contingent employees company and governmental rules, regulations, and procedures, and need for compliance.
  • Trained peers on VMC procedures when promoted to the new MS support role.
  • Defined policies and procedures to resolve issues among colleagues.
  • Led integration activities including the implementation of new performance management techniques, benefits offerings, hiring practices, & other policies.
Human Resource Specialist2019 - 2020
United States Department of DefenseFort Meade, MD
  • Supported the integrity of the human resources program by protecting confidential information especially in situations involving sensitive or personal information.
  • Facilitate between IT and various departments to ensure hardware, internet and phone connections are established and maintained.
  • Maintain personnel files, including I-9, E-Verify.
Human Resources Assistant (Part-Time)2018 - 2019
The Walt Disney CompanyOrlando, FL
  • Handled recruitment process for Studio Lot positions.
  • Assisted and developed monthly training operations to include classroom courses and physical training procedures.
  • Reviewed resumes and applications, screened applicants, scheduled interviews, conducted background checks and references, and interviewed applicants.
Education
Bachelor's Degree of Psychology2016 - 2019
University of Central FloridaOrlando, FL
 
 
Cynthia Miller
Employee Relations Assistant
Winston-Salem, NC
(810) 555-9090
cmiller@example.com
Experience
Employee Relations Assistant2020 - Present
Youth Service BureauWinston-Salem, NC
  • Assessed and evaluated CMS employees and their families presenting emotional, behavioral, work performance and substance abuse problems.
  • Provided reports to both the client and parent company to identify and implement new processes and procedures for more efficient servicing
  • Assist employees with FMLA paperwork Ensure that doctors and residents have the proper documentation for employment in the dental field.
  • Provided response to the company's Ethics Hotline and ensured location compliance with regulatory requirements and company policies.
Clinician2019 - 2020
Youth Service BureauWinston-Salem, NC
  • Conducted lethality assessments, provided crisis intervention, and mediated between family members to prevent immediate hospitalization.
  • Developed and implemented treatment plans.
  • Complete Biopsychosocial Assessments, CFARS/FARS, develop Treatment Plans and Reviews, and complete Discharge Summaries.
Team Coordinator (Part-Time)2016 - 2018
Marshall'sRichmond, VA
  • Placed merchandise out on the sales floor for replenishment.
  • Ring registers according to company policies and procedures.
Skills
Personnel FilesContract NegotiationsAssistance ProgramCrisis InterventionPatient CareAbsenceEAPPhysician OrdersDirect ReportsEmdr
Education
Master's Degree In Rehabilitation Science2018 - 2019
Winston-Salem State UniversityWinston-Salem, NC
Bachelor's Degree In Psychology2015 - 2018
Virginia Commonwealth UniversityRichmond, VA
 
 
Billy Shaw
Employee Relations Assistant
Employment History
Employee Relations Assistant2020 - Present
Motorola SolutionsSchaumburg, IL
  • Applied and reinforced compliance with Federal and Local laws, company policies and procedures.
  • Teamed with human resources and department managers to process employee separation paper work, ensuring its accuracy and timeliness.
  • Coached managers and senior level managers in handling difficult employees and resolving performance management concerns.
  • Established and maintained metrics for all assigned business partners.
Employee Relations Coordinator2017 - 2020
XeroxColorado Springs, CO
  • Processed and administered Medical, Dental, Life Insurance, Vision, Disability, Cobra, and Fsa transactions.
  • Advise and verify direct bill payments, and statements while on FMLA or LOA.
Human Resource Specialist2015 - 2017
AerotekChandler, AZ
  • Executed all pre-employment screening to efficiently and effectively fill open positions.
  • Used PeopleSoft to answer basic candidate inquiries.
  • Guided business partners in developing employee handbooks and company policies.
  • Supported the Human Resources department with conducting pre-offer employment verifications, contacting professional references and performing criminal background checks.
Education
Bachelor's Degree In Business2012 - 2015
American InterContinental UniversityChandler, AZ
 
 
Contact Information
Schaumburg, IL
(790) 555-7784
bshaw@example.com
Skills
Personnel Files
Policy Interpretation
Crisis Intervention
Strength Management
Human Resources
DMV
Job Applicants
Job Descriptions
Procedures
EAP
 
 
Randy Butler
Employee Relations Assistant
Livonia, MI
(700) 555-4622
rbutler@example.com
Skills
Crisis InterventionSubstance AbuseEnsure AccuracyDisaster VictimsLogisticsI-9Company PoliciesFmlaProceduresPersonnel Files
 
 
Employment History
Employee Relations Assistant2011 - Present
Ford Motor CompanyLivonia, MI
  • Administered human resources policies and procedures that pertained to employee relations, both hourly and salaried positions.
  • Contract obligations as well as Company/UAW policies and procedures.
  • Researched and analyzed data pertaining to the human resources function.
  • Support the effective implementation and execution of key business and human resources initiatives.
Employee Relations Assistant2008 - 2011
DFCU FinancialCanton, MI
  • Have met or exceeded sales goals every month since I have started with the company.
  • Reviewed procedures to ensure FCRA and FMLA compliance.
  • Educate applicants on the Public Assistance Program and Policy.
Human Resource Specialist1997 - 2007
United Parcel ServiceHouston, TX
  • Completed background checks, drug screen verifications as well as assisted with E-Verify for new employees.
  • Interview, conduct background checks, orientations and hire candidates.
  • Handled Workers Compensation for 3500 employees for UPS.
  • Collaborate with management on promotion, termination, and recognition procedures to drive compliance with company policies and employment regulations.
Education
Master's Degree of Business2007 - 2008
Central State UniversityWilberforce, OH
Bachelor's Degree of Management1994 - 1997
Troy UniversityTroy, AL
 
 
Julie Watson
Employee Relations Assistant
Contact Information
Orlando, FL
(620) 555-0362
jwatson@example.com
Skills
  • Treatment Plans
  • Communication
  • Hipaa
  • Lcsw
  • Open Enrollment
  • Psychosocial Assessments
  • Action Plans
  • Social Workers
  • Business Units
  • Disaster Victims
 
 
Employment History
Employee Relations Assistant2019 - Present
Hertz
Orlando, FL
  • Maintained personnel files and database for nearly 500 employees.
  • Accomplished Human Resources and organization missions by completing related results as needed.
Clinical Social Worker2010 - 2019
Indian River Medical Center
Tuscaloosa, AL
  • Completed Intake Assessments, Safety Plans, Treatment Plans and daily progress notes.
  • Specialized in working with adults who experience trauma, frequent hospitalizations, and multiple psychosocial stressors.
Team Coordinator2008 - 2009
Red Lobster
Tuscaloosa, AL
  • Worked directly with Patients to coordinate treatment plans Helped to facilitate all patient records to be paperless.
  • Educated field and restaurant managers on proper procedures in administering the program which resulted in a 95% success rate.
  • Assist hotel staff with hardware and software issues, customer service issues, and software functionality issues.
  • Activated emergency action plans and administer first aid, when necessary.
Education
Master's Degree of Social Work2009 - 2010
The University of Alabama
Tuscaloosa, AL
Bachelor's Degree of Social Work2005 - 2008
The University of Alabama
Tuscaloosa, AL
 
 
Martha Green
Employee Relations Assistant
Contact Info
Raleigh, NC
(990) 555-2265
mgreen@example.com
Skills
Substance Abuse
Daily Operations
Management System
Disaster Victims
Personnel Files
Assistance Program
Workers Compensation
Peoplesoft
Performance Management
Open Positions
Employment History
Employee Relations Assistant2020 - Present
Volt Information SciencesRaleigh, NC
  • Follow and ensure compliance with all Volt and client policies and procedures are being carried out.
  • Advised employees on work/job performance issues.
  • Informed contingent employees company and governmental rules, regulations, and procedures, and need for compliance.
  • Trained peers on VMC procedures when promoted to the new MS support role.
  • Defined policies and procedures to resolve issues among colleagues.
  • Led integration activities including the implementation of new performance management techniques, benefits offerings, hiring practices, & other policies.
Human Resource Specialist2019 - 2020
United States Department of DefenseFort Meade, MD
  • Supported the integrity of the human resources program by protecting confidential information especially in situations involving sensitive or personal information.
  • Facilitate between IT and various departments to ensure hardware, internet and phone connections are established and maintained.
  • Maintain personnel files, including I-9, E-Verify.
Human Resources Assistant (Part-Time)2018 - 2019
The Walt Disney CompanyOrlando, FL
  • Handled recruitment process for Studio Lot positions.
  • Assisted and developed monthly training operations to include classroom courses and physical training procedures.
  • Reviewed resumes and applications, screened applicants, scheduled interviews, conducted background checks and references, and interviewed applicants.
Education
Bachelor's Degree of Psychology2016 - 2019
University of Central FloridaOrlando, FL
 

What Should Be Included In An Employee Relations Assistant Resume

1

1. Add Contact Information To Your Employee Relations Assistant Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Employee Relations Assistant Resume Contact Information Example #1
DHRUV JOHNSON
d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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Employee Relations Assistant Resume Relevant Education Example #1
Master's Degree In Social Work 2014 - 2016
The University of Alabama Tuscaloosa, AL
Employee Relations Assistant Resume Relevant Education Example #2
Bachelor's Degree In Psychology 2014 - 2016
University of Central Florida Orlando, FL
3

3. Next, Create An Employee Relations Assistant Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Employee Relations Assistant
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Employee Relations Assistant Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Mental Health Therapist
Special Service for Groups
  • Attended child-family team meetings and worked with the Department of Child Services (DCS) and Juvenile Probation Department.
  • Introduced healthcare clinical guidance and quality assurance procedures in collaboration with stakeholders.
  • Developed BA and MSW field placements in collaboration with the College of Social Work, University of Utah.
  • Performed crisis and trauma intervention counseling with clients.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).

Work History Example # 2
Clinical Social Worker
Bon Secours Health System
  • Utilized healthcare resources such as Medicare, Medicaid, and other payer sources for implementation of services.
  • Provided intakes on the Crises Stabilization Unit Provided individual and group therapy on the Long-Term Unit Provided LCSW Supervision
  • Delivered neuropsychological, psycho-educational, and neurodevelopmental testing services to children and adolescents.
  • Worked as a clinical social worker (LCSW) for the Department of Pediatrics.
  • Participated and help facilitated child and family team meetings for families to always ensure child safety, permanency and wellbeing.

Work History Example # 3
Employee Relations Assistant
Advantage Solutions
  • Delivered action items based on findings as they pertain to relevant policy, ethics, or law.
  • Collaborated on the development of new company website directed at Marketing EAP services to client companies.
  • Interfaced with Managers and vendors to ensure that employees and covered dependents received and understood EAP services.
  • Processed applicants background checks, drug testing and I-9 employment verifications.
  • Prepared payroll for processing for 100 employees.

Work History Example # 4
Human Resources Internship
Qualcomm
  • Functioned as site coordinator for OFCCP audit including consolidation and revision of AAP documentation.
  • Served as the Employment Law Group contact for diversity and other highly sensitive data used to assess termination risk and investigations.
  • Prepared EEO-1, Vets-100, and other government mandated reports.
  • Constructed comprehensive and concise presentation material utilizing PowerPoint and Excel for manager.
  • Assisted with new employee orientation, FMLA, COBRA, time off requests, and exit interviews.

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5

5. Highlight Your Employee Relations Assistant Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your employee relations assistant resume:

  1. Certified Nurse Assistant (CNA)
  2. Medical Assistant
  3. Certified Employee Assistance Professional (CEAP)
  4. Certified Professional - Human Resource (IPMA-CP)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021