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Become An Employee Relations Manager

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Working As An Employee Relations Manager

  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Establishing and Maintaining Interpersonal Relationships
  • Making Decisions and Solving Problems
  • Evaluating Information to Determine Compliance with Standards
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $85,000

    Average Salary

What Does An Employee Relations Manager Do

Human resources managers plan, direct, and coordinate the administrative functions of an organization. They oversee the recruiting, interviewing, and hiring of new staff; consult with top executives on strategic planning; and serve as a link between an organization’s management and its employees. 

Duties

Human resources managers typically do the following:

  • Plan and coordinate an organization’s workforce to best use employees’ talents
  • Link an organization’s management with its employees
  • Plan and oversee employee benefit programs
  • Serve as a consultant with other managers advising them on human resource issues, such as equal employment opportunity and sexual harassment
  • Coordinate and supervise the work of specialists and support staff
  • Oversee an organization’s recruitment, interview, selection, and hiring processes
  • Handle staffing issues, such as mediating disputes and directing disciplinary procedures

Every organization wants to attract, motivate, and keep qualified employees and match them to jobs for which they are well suited. Human resources managers accomplish this by directing the administrative functions of human resource departments. Their work involves overseeing employee relations, regulatory compliance, and employee-related services such as payroll, training, and benefits. They supervise the department’s specialists and support staff and ensure that tasks are completed accurately and on time. 

Human resources managers also consult with top executives regarding the organization’s strategic planning. They identify ways to maximize the value of the organization’s employees and ensure that they are used as efficiently as possible. For example, they might assess worker productivity and recommend changes to the organization’s structure to help it meet budgetary goals. 

Some human resources managers oversee all aspects of an organization’s human resources department, including the compensation and benefits or training and development programs. In many larger organizations, these programs are directed by specialized managers, such as compensation and benefits managers and training and development managers. 

The following are examples of types of human resources managers:

Labor relations directors, also called employee relations managers, oversee employment policies in union and nonunion settings. They draw up, negotiate, and administer labor contracts that cover issues such as grievances, wages, benefits, and union and management practices. They also handle labor complaints between employees and management and coordinate grievance procedures. 

Payroll managers supervise the operations of an organization’s payroll department. They ensure that all aspects of payroll are processed correctly and on time. They administer payroll procedures, prepare reports for the accounting department, and resolve any payroll problems or discrepancies. 

Recruiting managers, sometimes called staffing managers, oversee the recruiting and hiring responsibilities of the human resources department. They often supervise a team of recruiters, and some take on recruiting duties when trying to fill high-level positions. They must develop a recruiting strategy that helps them meet the staffing needs of their organization and effectively compete for the best employees.

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How To Become An Employee Relations Manager

Candidates need a combination of education and several years of related work experience to become a human resources manager. Although a bachelor’s degree is sufficient for most positions, some jobs require a master’s degree. Candidates should have strong interpersonal skills.

Education

Human resources managers usually need a bachelor’s degree. There are bachelor’s degree programs in human resources. Alternatively, candidates may complete a bachelor’s degree in another field, such as finance, business management, education, or information technology. Courses in subjects such as conflict management or industrial psychology may be helpful.

Some higher-level jobs require a master’s degree in human resources, labor relations, or business administration (MBA).

Work Experience in a Related Occupation

To demonstrate abilities in organizing, directing, and leading others, related work experience is essential for human resources managers. Some managers start out as human resources specialists or labor relations specialists. Others gain management experience in a variety of fields.

Management positions typically require an understanding of human resources programs, such as compensation and benefits plans; human resources software; and federal, state, and local employment laws.

Licenses, Certifications, and Registrations

Although certification is voluntary, it can show professional expertise and credibility and may enhance advancement opportunities. Many employers prefer to hire certified candidates, and some positions may require certification. The Society for Human Resource Management, Human Resource Certification Institute, WorldatWork, and the International Foundation of Employee Benefit Plans are among many professional associations that offer a variety of certification programs.

Important Qualities

Decisionmaking skills. Human resources managers must be able to balance the strengths and weaknesses of different options and decide the best course of action. Many of their decisions have a significant impact on workers or operations, such as deciding whether to hire an employee. 

Interpersonal skills. Human resources managers need strong interpersonal skills because they regularly interact with people. They often collaborate on teams and must develop positive working relationships with their colleagues. 

Leadership skills. Human resources managers must be able to direct a staff and oversee the operations of their department. They must coordinate work activities and ensure that workers in the department complete their duties and fulfill their responsibilities. 

Organizational skills. Organizational skills are essential for human resources managers. They must be able to prioritize tasks and manage several projects at once.

Speaking skills. Human resources managers rely on strong speaking skills to give presentations and direct their staff. They must clearly communicate information and instructions to their staff and other employees.

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Employee Relations Manager Career Paths

Employee Relations Manager
Human Resources Manager
Regional Human Resources Manager
8 Yearsyrs
Human Resources Manager Director Of Human Resources
Senior Director Human Resources
13 Yearsyrs
Director Of Human Resources
Regional Director, Human Resources
10 Yearsyrs
Human Resources Business Partner Human Resources Manager
Director Of Human Resources Operations
10 Yearsyrs
Human Resources Business Partner Director Of Human Resources
Corporate Director, Human Resources
12 Yearsyrs
Human Resources Business Partner Talent Acquisition Manager
Senior Talent Acquisition Manager
10 Yearsyrs
Senior Human Resources Manager Human Resources Vice President
Vice President Talent Management
14 Yearsyrs
Director Of Employee Development
9 Yearsyrs
Recruitment Manager
Corporate Recruiting Manager
7 Yearsyrs
Senior Human Resources Manager Assistant Vice President
Compensation Director
13 Yearsyrs
Recruitment Manager Director Of Training
Training Development Director
8 Yearsyrs
Senior Human Resources Manager
Director, Human Resources And Administration
9 Yearsyrs
Recruitment Manager Talent Acquisition Manager
Staffing Director
7 Yearsyrs
Human Resources Lead
Head Of Human Resources
8 Yearsyrs
Labour Relations Director
11 Yearsyrs
Director Of Employee Development
Organizational Development Director
11 Yearsyrs
Director Of Employee Development Organizational Development Director
Organizational Effectiveness Director
11 Yearsyrs
Office Manager Of Human Resources Benefits Manager
Human Resources Contractor
9 Yearsyrs
Human Resources Administration Manager Training Manager
Organizational Development Manager
8 Yearsyrs
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Do you work as an Employee Relations Manager?

Help others decide if this is a good career for them

Average Length of Employment
Personnel Manager 4.4 years
Employment Manager 3.5 years
Top Careers Before Employee Relations Manager
Recruiter 3.2%
Manager 2.7%
Top Careers After Employee Relations Manager
Recruiter 2.1%
Manager 2.1%
Consultant 2.0%
Director 1.8%

Do you work as an Employee Relations Manager?

Average Yearly Salary
$85,000
View Detailed Salary Report
$50,000
Min 10%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$147,000
Max 90%
Best Paying Company
Microsoft
Highest Paying City
Stevens Point, WI
Highest Paying State
North Dakota
Avg Experience Level
3.9 years
How much does an Employee Relations Manager make at top companies?
The national average salary for an Employee Relations Manager in the United States is $86,067 per year or $41 per hour. Those in the bottom 10 percent make under $50,000 a year, and the top 10 percent make over $147,000.

How Would You Rate The Salary Of an Employee Relations Manager?

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Top Skills for An Employee Relations Manager

  1. Company Policies
  2. Eeo-1
  3. Performance Management
You can check out examples of real life uses of top skills on resumes here:
  • Advise management regarding employee relations issues to consistently improve employee morale and productivity while being supportive of company policies.
  • Monitored quarterly affirmative action reports for field locations, filed Corporate EEO-1, Veterans-100 and government compliance reports.
  • Ensured execution of performance management programs and procedures, including but not limited to performance appraisals and performance improvement plans.
  • Developed, recommended, and implemented personnel policies and procedures; prepared and maintained agency policies and procedures handbook.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.

Employee Relations Manager Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,486 Employee Relations Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Employee Relations Manager Resume

View Resume Examples

Employee Relations Manager Demographics

Gender

Female

54.3%

Male

37.0%

Unknown

8.7%
Ethnicity

White

63.5%

Hispanic or Latino

14.5%

Black or African American

12.2%

Asian

6.4%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

68.1%

French

6.9%

Portuguese

5.6%

German

2.8%

Cantonese

2.8%

Italian

2.8%

Swedish

1.4%

Sami

1.4%

Chinese

1.4%

Hebrew

1.4%

Japanese

1.4%

Mandarin

1.4%

Thai

1.4%

Korean

1.4%
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Employee Relations Manager Education

Schools

University of Phoenix

23.3%

Michigan State University

10.0%

Cornell University

9.1%

Webster University

6.1%

Capella University

4.4%

Pennsylvania State University

3.9%

University of Cincinnati

3.6%

Troy University

3.6%

Saint Francis University

3.6%

New York University

3.3%

Villanova University

3.3%

University of South Florida

3.0%

Western Michigan University

3.0%

Indiana University Bloomington

3.0%

Strayer University

3.0%

Nova Southeastern University

2.8%

Walden University

2.8%

Northern Illinois University

2.8%

Towson University

2.8%

Wayne State University

2.5%
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Majors

Human Resources Management

30.2%

Business

30.0%

Management

6.2%

Psychology

5.6%

Law

4.1%

Communication

3.2%

Education

2.9%

Counseling Psychology

2.2%

Sociology

1.8%

English

1.7%

Accounting

1.7%

Public Administration

1.6%

Political Science

1.6%

Marketing

1.6%

Criminal Justice

1.3%

Public Relations

0.9%

Economics

0.9%

Social Work

0.8%

Elementary Education

0.8%

Legal Support Services

0.8%
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Degrees

Bachelors

40.9%

Masters

36.8%

Other

10.2%

Doctorate

5.2%

Certificate

3.9%

Associate

2.5%

Diploma

0.4%

License

0.0%
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