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Become An Employee Relations Manager

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Working As An Employee Relations Manager

  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Establishing and Maintaining Interpersonal Relationships
  • Making Decisions and Solving Problems
  • Evaluating Information to Determine Compliance with Standards
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $104,440

    Average Salary

What Does An Employee Relations Manager Do

Human resources managers plan, direct, and coordinate the administrative functions of an organization. They oversee the recruiting, interviewing, and hiring of new staff; consult with top executives on strategic planning; and serve as a link between an organization’s management and its employees. 

Duties

Human resources managers typically do the following:

  • Plan and coordinate an organization’s workforce to best use employees’ talents
  • Link an organization’s management with its employees
  • Plan and oversee employee benefit programs
  • Serve as a consultant with other managers advising them on human resource issues, such as equal employment opportunity and sexual harassment
  • Coordinate and supervise the work of specialists and support staff
  • Oversee an organization’s recruitment, interview, selection, and hiring processes
  • Handle staffing issues, such as mediating disputes and directing disciplinary procedures

Every organization wants to attract, motivate, and keep qualified employees and match them to jobs for which they are well suited. Human resources managers accomplish this by directing the administrative functions of human resource departments. Their work involves overseeing employee relations, regulatory compliance, and employee-related services such as payroll, training, and benefits. They supervise the department’s specialists and support staff and ensure that tasks are completed accurately and on time. 

Human resources managers also consult with top executives regarding the organization’s strategic planning. They identify ways to maximize the value of the organization’s employees and ensure that they are used as efficiently as possible. For example, they might assess worker productivity and recommend changes to the organization’s structure to help it meet budgetary goals. 

Some human resources managers oversee all aspects of an organization’s human resources department, including the compensation and benefits or training and development programs. In many larger organizations, these programs are directed by specialized managers, such as compensation and benefits managers and training and development managers. 

The following are examples of types of human resources managers:

Labor relations directors, also called employee relations managers, oversee employment policies in union and nonunion settings. They draw up, negotiate, and administer labor contracts that cover issues such as grievances, wages, benefits, and union and management practices. They also handle labor complaints between employees and management and coordinate grievance procedures. 

Payroll managers supervise the operations of an organization’s payroll department. They ensure that all aspects of payroll are processed correctly and on time. They administer payroll procedures, prepare reports for the accounting department, and resolve any payroll problems or discrepancies. 

Recruiting managers, sometimes called staffing managers, oversee the recruiting and hiring responsibilities of the human resources department. They often supervise a team of recruiters, and some take on recruiting duties when trying to fill high-level positions. They must develop a recruiting strategy that helps them meet the staffing needs of their organization and effectively compete for the best employees.

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How To Become An Employee Relations Manager

Candidates need a combination of education and several years of related work experience to become a human resources manager. Although a bachelor’s degree is sufficient for most positions, some jobs require a master’s degree. Candidates should have strong interpersonal skills.

Education

Human resources managers usually need a bachelor’s degree. There are bachelor’s degree programs in human resources. Alternatively, candidates may complete a bachelor’s degree in another field, such as finance, business management, education, or information technology. Courses in subjects such as conflict management or industrial psychology may be helpful.

Some higher-level jobs require a master’s degree in human resources, labor relations, or business administration (MBA).

Work Experience in a Related Occupation

To demonstrate abilities in organizing, directing, and leading others, related work experience is essential for human resources managers. Some managers start out as human resources specialists or labor relations specialists. Others gain management experience in a variety of fields.

Management positions typically require an understanding of human resources programs, such as compensation and benefits plans; human resources software; and federal, state, and local employment laws.

Licenses, Certifications, and Registrations

Although certification is voluntary, it can show professional expertise and credibility and may enhance advancement opportunities. Many employers prefer to hire certified candidates, and some positions may require certification. The Society for Human Resource Management, Human Resource Certification Institute, WorldatWork, and the International Foundation of Employee Benefit Plans are among many professional associations that offer a variety of certification programs.

Important Qualities

Decisionmaking skills. Human resources managers must be able to balance the strengths and weaknesses of different options and decide the best course of action. Many of their decisions have a significant impact on workers or operations, such as deciding whether to hire an employee. 

Interpersonal skills. Human resources managers need strong interpersonal skills because they regularly interact with people. They often collaborate on teams and must develop positive working relationships with their colleagues. 

Leadership skills. Human resources managers must be able to direct a staff and oversee the operations of their department. They must coordinate work activities and ensure that workers in the department complete their duties and fulfill their responsibilities. 

Organizational skills. Organizational skills are essential for human resources managers. They must be able to prioritize tasks and manage several projects at once.

Speaking skills. Human resources managers rely on strong speaking skills to give presentations and direct their staff. They must clearly communicate information and instructions to their staff and other employees.

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Employee Relations Manager jobs

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Employee Relations Manager Career Paths

Employee Relations Manager
Director Of Human Resources Compensation Consultant
Compensation Director
13 Yearsyrs
Human Resources Manager Regional Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Director Of Human Resources
Director Of Human Resources Operations
11 Yearsyrs
Human Resources Business Partner Director Of Human Resources
Director Of Talent Acquisition
12 Yearsyrs
Recruitment Manager Corporate Recruiter
Employment Manager
5 Yearsyrs
Director Of Employee Development Human Resources Business Partner
Head Of Human Resources
9 Yearsyrs
Director Of Employee Development Human Resources Coordinator
Human Resource Officer
7 Yearsyrs
Senior Human Resources Generalist Senior Recruiter
Human Resources Business Partner
10 Yearsyrs
Operations Manager Human Resources Coordinator
Human Resources Contractor
9 Yearsyrs
Recruitment Manager Human Resources Consultant
Human Resources Generalist/Manager
6 Yearsyrs
Human Resources Consultant Human Resources Business Partner
Human Resources Lead
8 Yearsyrs
Human Resources Coordinator Human Resources Generalist
Human Resources Manager
7 Yearsyrs
Senior Human Resources Generalist Human Resources Supervisor
Operations Manager
7 Yearsyrs
Director Of Training Organizational Development Consultant
Organizational Development Director
11 Yearsyrs
Human Resources Business Partner Human Resources Manager
Regional Human Resources Manager
8 Yearsyrs
Program Manager Human Resources Generalist
Resource Project Manager
8 Yearsyrs
Human Resources Manager Director Of Human Resources
Senior Director Human Resources
13 Yearsyrs
Human Resources Coordinator Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Human Resources Consultant Senior Recruiter
Talent Acquisition Manager
9 Yearsyrs
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Average Length of Employment
Employment Manager 3.4 years
Top Employers Before
Recruiter 3.0%
Manager 2.6%
Top Employers After
Director 2.3%
Manager 2.1%
Recruiter 2.1%
Consultant 1.8%

Employee Relations Manager Demographics

Gender

Female

58.4%

Male

39.9%

Unknown

1.7%
Ethnicity

White

82.2%

Hispanic or Latino

9.7%

Asian

6.3%

Unknown

1.2%

Black or African American

0.6%
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Languages Spoken

Spanish

65.5%

French

7.3%

Portuguese

5.5%

Cantonese

3.6%

Italian

3.6%

Swedish

1.8%

Sami

1.8%

Hebrew

1.8%

German

1.8%

Japanese

1.8%

Mandarin

1.8%

Thai

1.8%

Korean

1.8%
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Employee Relations Manager Education

Schools

University of Phoenix

19.7%

Michigan State University

11.5%

Cornell University

11.5%

Webster University

6.4%

Troy University

5.1%

University of Cincinnati

4.3%

Saint Francis University

3.8%

Capella University

3.8%

Villanova University

3.4%

University of Southern Mississippi

3.4%

University of South Florida

3.0%

University of Toledo

3.0%

Pennsylvania State University

3.0%

Central Michigan University

3.0%

West Virginia University

2.6%

Florida State University

2.6%

Indiana University Bloomington

2.6%

American University

2.6%

Towson University

2.6%

Western Michigan University

2.1%
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Majors

Business

30.6%

Human Resources Management

29.5%

Management

6.6%

Psychology

5.6%

Law

4.0%

Education

3.6%

Communication

3.5%

Counseling Psychology

2.5%

Sociology

1.9%

Accounting

1.5%

Political Science

1.4%

English

1.3%

Marketing

1.2%

Economics

1.1%

Public Administration

1.1%

Criminal Justice

1.1%

History

1.0%

Social Work

0.9%

Operations Management

0.9%

Hospitality Management

0.9%
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Degrees

Bachelors

40.8%

Masters

37.3%

Other

10.7%

Doctorate

5.2%

Certificate

3.7%

Associate

2.2%

Diploma

0.1%
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Real Employee Relations Manager Salaries

Job Title Company Location Start Date Salary
Employee Relations Manager Siluria Technologies Inc. San Francisco, CA Jun 15, 2014 $110,000
Human Resources Employee Relations Manager American Savings Bank, FSB Urban Honolulu, HI Apr 08, 2015 $100,000
Human Resources Employee Relations Manager American Savings Bank, FSB Urban Honolulu, HI Aug 04, 2015 $100,000
Employee Relations Manager--Human Resources Hawaii Pacific Health Urban Honolulu, HI Oct 17, 2016 $89,752 -
$112,195
Manager-Employee Relations Domino's Pizza LLC. Ann Arbor, MI Sep 30, 2014 $89,250
Employee Relations Manager Hilton Savannah Desoto Savannah, GA Oct 01, 2012 $82,332
Employee Relations/Contracts Manager Lloyds & Marker Professional Services, Inc. Monroe, NJ Dec 11, 2010 $50,000
Employee Relations Manager West Wind Express, Inc. Chicago, IL Oct 01, 2010 $49,170

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Top Skills for An Employee Relations Manager

ProceduresEEOPerformanceManagementPersonnelPoliciesSafetyProgramsHumanResourcesGeneralistPayrollFmlaCounselDisciplinaryActionsEmploymentLawSupervisorsActionPlansDiversityLaborRelationsConflictResolutionWageCorrectiveActionSexualHarassmentTrainingPrograms

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Top Employee Relations Manager Skills

  1. Procedures
  2. EEO
  3. Performance Management
You can check out examples of real life uses of top skills on resumes here:
  • Executed and monitored grievance and disciplinary policies and procedures to ensure fairness and consistency.
  • Established recruitment guidelines that would ensure compliance with all EEO guidelines.
  • Ensured execution of performance management programs and procedures, including but not limited to performance appraisals and performance improvement plans.
  • Develop and interpret personnel policies consistent with HR Director Directions.
  • Administered and managed workers' compensation and safety programs.

Top Employee Relations Manager Employers

Employee Relations Manager Videos

Career Advice on becoming an Internal Communications Manager by Sophie M (Full Version)

Employee Relations Manager, People

Human Resources : How to Negotiate Salary During Job Offer

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