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Become An Employee Relations Specialist

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Working As An Employee Relations Specialist

  • Communicating with Supervisors, Peers, or Subordinates
  • Interacting With Computers
  • Getting Information
  • Staffing Organizational Units
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • $65,710

    Average Salary

What Does An Employee Relations Specialist Do At Ultimate Software

* other duties may be assigned)
* Recommends and works, in conjunction with the Chief People Officer, on the development and initiation of training programs on employee relations and other organizational development initiatives.
* Provides information to employees on matters day-to-day pertaining to benefits, employee transactions, processes and records (act as first POC).
* Support employees and/or leaders on employee relation matters, providing coaching as needed and works closely with Chief People Officer on all employee relation matters.
* First point of contact for terminations for regular full-time & part-time employees, including collection of resignation letter, exit interview, final pay, etc.
* Provides guidance to managers, supervisors, and employees regarding laws, regulations, policies, procedures and practices related to employee relations matters.
* Facilitates communication among employees and management by providing guidance and consultation regarding problem solving, dispute resolution, regulatory compliance, litigation avoidance and strives to resolve internal conflict informally through appropriate conflict management and mediation techniques.
* Manages and tracks all employee disciplinary action.
* Communicates accordingly with other members of People Team/Payroll Dept as needed to service our employees.
* Facilitate onboarding sessions for new hires on a weekly basis as needed.
* Work closely with the Employee Experience Team to coordinate onboarding process

What Does An Employee Relations Specialist Do At YMCA of Greater Seattle

* Assists in resolving employee relations issues and facilitating conflict resolution between employees and supervisors.
* Provides pro-active coaching to supervisors.
* Promptly investigates employee complaints regarding harassment, discrimination, unfair treatment, etc.
* Conducts effective, thorough and objective conversations, meetings, interviews, and investigations
* Utilizes independent judgment and best practices in conducting investigations and recommending resolutions for ER Director’s approval; writes investigation summaries and reports.
* Works with management on employee performance issues, supports corrective action, coaches supervisors, and when necessary, prepares documentation for HR and legal review.
* Provides general guidance to supervisors regarding labor and employment law compliance, wage/hour laws, sexual harassment, and discrimination prevention, etc.
* Manages ADA accommodation requests.
* Manages verification of employment and unemployment processes.
* Maintains knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring compliance.
* Works closely with management and employees to improve working relationships, build morale, and increase productivity and retention.
* Responds to written and verbal inquiries from a variety of internal and external sources.
* Conducts and documents exit interviews.
* Partners with outside counsel and agencies when needed.
* Monitors and maintains complaint tracking system.
* Conducts trainings as needed for supervisors and employees.
* Other duties as assigned

What Does An Employee Relations Specialist Do At Randstad

* Support Management in providing guidance with all voluntary/involuntary resignations to properly terminate
* employees making sure that all documentation is in order.
* This is done on a daily basis.
* Input voluntary and involuntary terminations into the Kronos system on a daily basis.
* Assist the Manager with employee Disciplinary Actions as needed making sure that all pertinent information is noted on the Disciplinary Action Form.
* Review and translate affidavits as needed and investigate allegations made by employees.
* Work closely with Loss Prevention Dept. as it pertains to employee investigations when necessary.
* Compile and submit documentation for Unemployment Claims as well as Unemployment Hearings to the third party administrator.
* Meet with employees as needed to assist them with employment questions or concerns.
* Consult and follow-up with store management and District Managers in regards to employee related issues.
* Recommend changes in policies and procedures as necessary.
* When necessary, assist with support of HRIS system.
* Assist with performance evaluation processing & store transfers when necessary
* Develop and maintain positive employee relations
* Conduct and develop investigation process; recommend final resolution
* Ensure that policies & procedures are administered consistently and fairly.
* Perform other duties as assigned

What Does An Employee Relations Specialist Do At Equity Lifestyle Properties

* Exceptional customer service to our employees
* Successful HR support of a multi-site business
* A true hands-on approach as well as the ability to successfully monitor the “pulse “ of the employees to ensure a high level of employee engagement
* Compliance in all aspects of day-to-day employee relations
* Ability to recommend and implement new processes, procedures and policies
* Knowledge of federal, state and local employment laws
* Successful partnerships with our HR Business Partners in conducting investigations to assess the company’s exposure to potential claims involving terminations, complaints and workplace harassment allegations
* Partnerships with company leaders and HRBP’s to address employee relations concerns including individual performance plans, corrective action and development plans
* Appropriate confidentiality in dealing with company and employee information
* Ability to analyze data to create & present reports; performs other related duties as assigned and required
* Understanding and knowledge of the following: Workers Compensation Administration, ADA and FMLA Administration
* Experience with rapid and complex changing work environment
* Being an enthusiastic team player with a strong drive to create a positive work environment
* The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves"
* A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions
* The ability to manage multiple priorities simultaneously - orientated on results
* Bias for action, strong work ethic, and desire to achieve excellence
* Ability to interface at all levels of the organization
* Passion for innovative HR solutions and process improvement
* Excellent organizational and interpersonal skills

What Does An Employee Relations Specialist Do At Lord Abbett

* Provide counsel to employees and managers addressing employee issues, conducting investigations and making recommendations on appropriate actions and resolution
* Ensure all employees are treated fairly and equitably and create policies and best practices to support an engaging and rewarding environment
* Responsible for updating and maintaining the employee handbook
* Oversee the annual engagement survey, from execution to analyzing and responding to employee feedback and developing an action plan
* Work with managers to address concerns raised in performance reviews and ensure action plans are created and implemented
* Create a case tracking mechanism to uncover trends in employee relations cases to recommend necessary training and coaching opportunities
* Work closely with outside employment counsel
* Mediating issues between managers and employees
* Providing manager and employee training of key ER issues
* Engage in the firm's diversity and inclusion initiatives
* The position requires a candidate with the following competencies and attributes:
* Excellent academic background
* A minimum of 8
* years of relevant experience as a human resources professional, preferably in a financial services firm
* Experience handling employee relations issues, as well as performance issues and creating performance improvement plan
* Exposure to employee engagement surveys
* Strong knowledge of employment laws and regulations
* Experience leveraging data, ER metrics and external benchmarking to proactively partner with business leaders to address employee
* Excellent verbal and written communications skills
* Conflict resolution skills
* Ability to interact with all levels of the organization
* Ability to handle multiple tasks, take on new responsibilities, and prioritize work in a deadline-intensive environment
* Attention to detail
* Abbett is an equal employment opportunity employer.
* We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, sexual identity, caregiver status, military/veteran status, or any other characteristic protected by local, state or federal law

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How To Become An Employee Relations Specialist

Human resources specialists must usually have a bachelor’s degree.


Applicants seeking positions as a human resources specialist must usually have a bachelor’s degree in human resources, business, or a related field.

Coursework typically includes business, industrial relations, psychology, professional writing, human resource management, and accounting.

Work Experience in a Related Occupation

Some positions, particularly human resources generalists, may require previous work experience. Candidates can gain experience as human resources assistants, in customer service positions, or in other related jobs.

Licenses, Certifications, and Registrations

Many professional associations that specialize in human resources offer courses intended to enhance the skills of their members, and some offer certification programs. For example, the Society for Human Resource Management (SHRM) offers the SHRM Certified Professional (SHRM-CP) and SHRM Senior Certified Professional (SHRM-SCP).

Although certification is usually voluntary, some employers may prefer or require it. Human resources generalists, in particular, can benefit from certification because it shows knowledge and professional competence across all human resources areas. 


Human resources specialists who possess a thorough knowledge of their organization, as well as an understanding of regulatory compliance needs, can advance to become human resources managers. Specialists can increase their chance of advancement by completing voluntary certification programs.

Important Qualities

Decisionmaking skills. Human resources specialists use decisionmaking skills when reviewing candidates’ qualifications or when working to resolve disputes.  

Detail oriented. Specialists must be detail oriented when evaluating applicants’ qualifications, performing background checks, maintaining records of an employee grievance, and ensuring that a workplace is in compliance with labor standards. 

Interpersonal skills. Specialists continually interact with new people and must be able to converse and connect with people from different backgrounds. 

Listening skills. Listening skills are essential for human resources specialists. When interviewing job applicants, for example, specialists must pay careful attention to candidates’ responses, understand the points they are making, and ask relevant followup questions. 

Speaking skills. All specialists need strong speaking skills to be effective at their job. They often give presentations and must be able to clearly convey information about their organizations and jobs within them.

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Employee Relations Specialist jobs

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Employee Relations Specialist Career Paths

Employee Relations Specialist
Human Resources Consultant Human Resources Manager
Corporate Human Resources Manager
8 Yearsyrs
Human Resources Manager Regional Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Human Resources Business Partner Director Of Human Resources
Director Of Human Resources Operations
11 Yearsyrs
Regional Human Resources Manager Recruiter Human Resources Manager
Director, Human Resources And Administration
9 Yearsyrs
Human Resources Supervisor Payroll Specialist Human Resources Generalist
Employee Relations Manager
6 Yearsyrs
Senior Human Resources Consultant Senior Recruiter Human Resources Business Partner
Head Of Human Resources
9 Yearsyrs
Labour Relations Specialist Human Resource Specialist Human Resources Supervisor
Human Resources Administration Manager
6 Yearsyrs
Employee Relations Manager Human Resources Coordinator
Human Resources Business Partner
10 Yearsyrs
Adjunct Professor Development Manager Human Resources Coordinator
Human Resources Contractor
9 Yearsyrs
Adjunct Professor Co-Owner Human Resources Coordinator
Human Resources Generalist/Manager
6 Yearsyrs
Office Manager Human Resources Coordinator
Human Resources Lead
8 Yearsyrs
Director Of Human Resources Chief Executive Officer Specialist
Human Resources Manager
7 Yearsyrs
Regional Human Resources Manager Director Of Employee Development Human Resources Consultant
Human Resources Recruiter/Manager
7 Yearsyrs
Human Resources Supervisor Recruiting Coordinator Staffing Consultant
Human Resources Staffing Manager
7 Yearsyrs
Director Of Human Resources Assistant Vice President Human Resources Coordinator
Regional Human Resources Manager
8 Yearsyrs
Human Resources Manager Director Of Human Resources
Senior Director Human Resources
13 Yearsyrs
Office Manager Human Resources Assistant Human Resources Coordinator
Senior Human Resources Consultant
9 Yearsyrs
Employee Relations Manager Human Resources Business Partner
Senior Human Resources Generalist
7 Yearsyrs
Human Resources Business Partner Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Human Resources Consultant Human Resources Business Partner Human Resources Manager
Talent Acquisition Manager
9 Yearsyrs
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Employee Relations Specialist Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Portuguese

  • German

  • Gujarati

  • Arabic

  • Swahili

  • Filipino

  • Chinese

  • Romanian

  • Dutch

  • Deseret

  • Hindi

  • Tagalog

  • Italian

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Employee Relations Specialist

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Employee Relations Specialist Education

Employee Relations Specialist

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Real Employee Relations Specialist Salaries

Job Title Company Location Start Date Salary
Employee Relations Specialist KLA-Tencor Corporation Milpitas, CA Aug 04, 2014 $91,000
AVP, Employee Relations Specialist Barclays Services Corp. New York, NY Sep 01, 2015 $85,000 -
Employee Relations Specialist KLA-Tencor Corporation Milpitas, CA Sep 27, 2010 $78,000
Employee Relations Consultant MacQuarie Holdings (USA) Inc. New York, NY Dec 14, 2009 $75,000
Employee Relations Specialist Southeastern Recycling Corp. Miami, FL May 19, 2010 $50,000
Employee Relations Liaison Skyway Precision, Inc. Plymouth, MI Oct 01, 2012 $46,155 -
Employee Relations Specialist Uneed Solutions Inc. New York, NY Aug 25, 2015 $45,600 -
Employee Relations Specialist Uneed Solutions Inc. New York, NY Sep 02, 2015 $45,600 -
Employee Relations Specialist Lauraine Murphy Jericho, Inc. Jericho, NY Sep 19, 2012 $44,871
Employee Relations Specialist Lauraine Murphy Jericho, Inc. Jericho, NY Aug 09, 2011 $44,871
Employee Relations Specialist Lauraine Murphy Jericho, Inc. Jericho, NY Aug 18, 2011 $44,871
Employee Relations Specialist Lauraine Murphy Jericho, Inc. Jericho, NY Sep 10, 2011 $44,871
Employee Relations Specialist Lauraine Murphy Jericho, Inc. Jericho, NY Jul 05, 2011 $44,871
Communications/Employee Relations Specialist Built Rite Contracting Corp. NY Nov 01, 2010 $41,850
Employee Relations Specialist Purdue University West Lafayette, IN Mar 01, 2011 $40,917
Employee Relations Specialist Preferred Valet Parking, LLC San Diego, CA Jan 09, 2016 $40,822

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Top Skills for An Employee Relations Specialist


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Top Employee Relations Specialist Skills

  1. Company Policies
  2. EEO
  3. Performance Management
You can check out examples of real life uses of top skills on resumes here:
  • Assure that the employees follow the company policies and procedure.
  • Managed division EEOC charges - 100% of filed Responses to Charge (more than 25) resulted in charge dismissal.
  • Assisted managers with performance management issues from assessing the issue, performance assistance/improvement to drafting performance based actions.
  • Obtained all necessary documentation and organized personnel files for new hires.
  • Process and maintain FMLA for organization

Top Employee Relations Specialist Employers

Employee Relations Specialist Videos

Revision: Human Resources

(Employee and Labour Relations)

Career Advice on becoming an Internal Communications Manager by Sophie M (Full Version)