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Become An Employee Relations Specialist

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Working As An Employee Relations Specialist

  • Communicating with Supervisors, Peers, or Subordinates
  • Interacting With Computers
  • Getting Information
  • Staffing Organizational Units
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • $65,710

    Average Salary

What Does An Employee Relations Specialist Do

Human resources specialists recruit, screen, interview, and place workers. They often handle tasks related to employee relations, compensation and benefits, and training.

Duties

Human resources specialists typically do the following:

  • Consult with employers to identify employment needs
  • Interview applicants about their experience, education, and skills
  • Contact references and perform background checks on job applicants
  • Inform applicants about job details, such as duties, benefits, and working conditions
  • Hire or refer qualified candidates for employers
  • Conduct or help with new employee orientation
  • Keep employment records and process paperwork

Human resources specialists are often trained in all human resources disciplines and perform tasks throughout all areas of the department. In addition to recruiting and placing workers, human resources specialists help guide employees through all human resources procedures and answer questions about policies. They sometimes administer benefits, process payroll, and handle any associated questions or problems, although many specialists may focus more on strategic planning and hiring instead of administrative duties. They also ensure that all human resources functions comply with federal, state, and local regulations. 

The following are examples of types of human resources specialists:

Human resources generalists handle all aspects of human resources work. They may have duties in all areas of human resources including recruitment, employee relations, compensation, benefits, training, as well as the administration of human resources policies, procedures, and programs. 

Placement specialists match employers with qualified jobseekers. They search for candidates who have the skills, education, and work experience needed for jobs, and they try to place those candidates with employers. They also may help set up interviews.

Recruitment specialists, sometimes known as personnel recruiters or head hunters,” find, screen, and interview applicants for job openings in an organization. They search for applicants by posting listings, attending job fairs, and visiting college campuses. They also may test applicants, contact references, and extend job offers.

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How To Become An Employee Relations Specialist

Human resources specialists must usually have a bachelor’s degree.

Education

Applicants seeking positions as a human resources specialist must usually have a bachelor’s degree in human resources, business, or a related field.

Coursework typically includes business, industrial relations, psychology, professional writing, human resource management, and accounting.

Work Experience in a Related Occupation

Some positions, particularly human resources generalists, may require previous work experience. Candidates can gain experience as human resources assistants, in customer service positions, or in other related jobs.

Licenses, Certifications, and Registrations

Many professional associations that specialize in human resources offer courses intended to enhance the skills of their members, and some offer certification programs. For example, the Society for Human Resource Management (SHRM) offers the SHRM Certified Professional (SHRM-CP) and SHRM Senior Certified Professional (SHRM-SCP).

Although certification is usually voluntary, some employers may prefer or require it. Human resources generalists, in particular, can benefit from certification because it shows knowledge and professional competence across all human resources areas. 

Advancement

Human resources specialists who possess a thorough knowledge of their organization, as well as an understanding of regulatory compliance needs, can advance to become human resources managers. Specialists can increase their chance of advancement by completing voluntary certification programs.

Important Qualities

Decisionmaking skills. Human resources specialists use decisionmaking skills when reviewing candidates’ qualifications or when working to resolve disputes.  

Detail oriented. Specialists must be detail oriented when evaluating applicants’ qualifications, performing background checks, maintaining records of an employee grievance, and ensuring that a workplace is in compliance with labor standards. 

Interpersonal skills. Specialists continually interact with new people and must be able to converse and connect with people from different backgrounds. 

Listening skills. Listening skills are essential for human resources specialists. When interviewing job applicants, for example, specialists must pay careful attention to candidates’ responses, understand the points they are making, and ask relevant followup questions. 

Speaking skills. All specialists need strong speaking skills to be effective at their job. They often give presentations and must be able to clearly convey information about their organizations and jobs within them.

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Employee Relations Specialist jobs

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Employee Relations Specialist Career Paths

Employee Relations Specialist
Human Resources Consultant Human Resources Manager
Corporate Human Resources Manager
8 Yearsyrs
Human Resources Manager Regional Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Human Resources Business Partner Director Of Human Resources
Director Of Human Resources Operations
11 Yearsyrs
Regional Human Resources Manager Recruiter Human Resources Manager
Director, Human Resources And Administration
9 Yearsyrs
Human Resources Supervisor Payroll Specialist Human Resources Generalist
Employee Relations Manager
6 Yearsyrs
Senior Human Resources Consultant Senior Recruiter Human Resources Business Partner
Head Of Human Resources
9 Yearsyrs
Labour Relations Specialist Human Resource Specialist Human Resources Supervisor
Human Resources Administration Manager
6 Yearsyrs
Employee Relations Manager Human Resources Coordinator
Human Resources Business Partner
10 Yearsyrs
Adjunct Professor Development Manager Human Resources Coordinator
Human Resources Contractor
9 Yearsyrs
Adjunct Professor Co-Owner Human Resources Coordinator
Human Resources Generalist/Manager
6 Yearsyrs
Office Manager Human Resources Coordinator
Human Resources Lead
8 Yearsyrs
Director Of Human Resources Chief Executive Officer Specialist
Human Resources Manager
7 Yearsyrs
Regional Human Resources Manager Director Of Employee Development Human Resources Consultant
Human Resources Recruiter/Manager
7 Yearsyrs
Human Resources Supervisor Recruiting Coordinator Staffing Consultant
Human Resources Staffing Manager
7 Yearsyrs
Director Of Human Resources Assistant Vice President Human Resources Coordinator
Regional Human Resources Manager
8 Yearsyrs
Human Resources Manager Director Of Human Resources
Senior Director Human Resources
13 Yearsyrs
Office Manager Human Resources Assistant Human Resources Coordinator
Senior Human Resources Consultant
9 Yearsyrs
Employee Relations Manager Human Resources Business Partner
Senior Human Resources Generalist
7 Yearsyrs
Human Resources Business Partner Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Human Resources Consultant Human Resources Business Partner Human Resources Manager
Talent Acquisition Manager
9 Yearsyrs
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Average Length of Employment
Top Employers Before
Recruiter 4.4%
Internship 2.3%
Top Employers After
Recruiter 3.5%
Manager 1.8%
Consultant 1.6%

Employee Relations Specialist Demographics

Gender

Female

69.8%

Male

27.8%

Unknown

2.4%
Ethnicity

White

80.1%

Hispanic or Latino

10.8%

Asian

6.9%

Unknown

1.5%

Black or African American

0.7%
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Languages Spoken

Spanish

56.9%

French

13.8%

Portuguese

4.6%

German

4.6%

Gujarati

3.1%

Arabic

3.1%

Swahili

1.5%

Filipino

1.5%

Chinese

1.5%

Romanian

1.5%

Dutch

1.5%

Deseret

1.5%

Hindi

1.5%

Tagalog

1.5%

Italian

1.5%
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Employee Relations Specialist Education

Schools

University of Phoenix

23.3%

Villanova University

8.3%

Pennsylvania State University

6.7%

Michigan State University

5.4%

Webster University

5.0%

Cornell University

4.6%

Troy University

4.2%

Indiana University of Pennsylvania

3.8%

Liberty University

3.8%

Capella University

3.8%

University of North Texas

3.3%

George Washington University

3.3%

Ashford University

3.3%

Strayer University

3.3%

Oklahoma State University

3.3%

Franklin University

2.9%

University of Cincinnati

2.9%

University of Maryland - College Park

2.9%

Texas State University

2.9%

Walden University

2.9%
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Majors

Business

30.6%

Human Resources Management

28.0%

Law

5.6%

Management

5.4%

Psychology

5.3%

Communication

2.9%

Marketing

2.3%

Counseling Psychology

2.2%

Education

2.1%

Public Relations

2.0%

Political Science

1.7%

Public Administration

1.6%

Criminal Justice

1.6%

Liberal Arts

1.5%

Finance

1.4%

Sociology

1.4%

Accounting

1.2%

English

1.1%

International Relations

1.1%

General Studies

1.0%
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Degrees

Bachelors

38.4%

Masters

34.5%

Other

11.4%

Doctorate

5.4%

Certificate

5.3%

Associate

4.4%

Diploma

0.5%

License

0.1%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Employee Relations Specialist Salaries

Job Title Company Location Start Date Salary
Employee Relations Specialist KLA-Tencor Corporation Milpitas, CA Aug 04, 2014 $91,000
Emplopyee Relations Specialist KLA-Tencor Corporation Beaverton, OR Nov 07, 2011 $80,340
Employee Relations Specialist KLA-Tencor Corporation Milpitas, CA Sep 27, 2010 $78,000
Employee Relations Consultant MacQuarie Holdings (USA) Inc. New York, NY Dec 14, 2009 $75,000
Employee Relations Specialist Southeastern Recycling Corp. Miami, FL May 19, 2010 $50,000
Employee Relations Liaison Skyway Precision, Inc. Plymouth, MI Oct 01, 2012 $46,155 -
$55,000
Employee Relations Specialist Uneed Solutions Inc. New York, NY Aug 25, 2015 $45,600 -
$50,400
Employee Relations Specialist Uneed Solutions Inc. New York, NY Sep 02, 2015 $45,600 -
$50,400
Employee Relations Specialist Lauraine Murphy Jericho, Inc. Jericho, NY Sep 19, 2012 $44,871
Employee Relations Specialist Lauraine Murphy Jericho, Inc. Jericho, NY Aug 09, 2011 $44,871
Employee Relations Specialist Lauraine Murphy Jericho, Inc. Jericho, NY Aug 18, 2011 $44,871
Employee Relations Specialist Lauraine Murphy Jericho, Inc. Jericho, NY Sep 10, 2011 $44,871
Employee Relations Specialist Lauraine Murphy Jericho, Inc. Jericho, NY Jul 05, 2011 $44,871
Communications/Employee Relations Specialist Built Rite Contracting Corp. NY Nov 01, 2010 $41,850
Employee Relations Specialist Purdue University West Lafayette, IN Mar 01, 2011 $40,917
Employee Relations Specialist Preferred Valet Parking, LLC San Diego, CA Jan 09, 2016 $40,822

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Top Skills for An Employee Relations Specialist

CompanyPoliciesEEOPerformanceManagementPersonnelFilesFmlaPayrollSupervisorsDisciplinaryActionsHumanResourcesPoliciesCounselEmploymentLawSafetyCorrectiveActionExitInterviewsDiversityConflictResolutionSexualHarassmentLaborRelationsUnemploymentClaimsAbsence

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Top Employee Relations Specialist Skills

  1. Company Policies
  2. EEO
  3. Performance Management
You can check out examples of real life uses of top skills on resumes here:
  • Assure that the employees follow the company policies and procedure.
  • Managed division EEOC charges - 100% of filed Responses to Charge (more than 25) resulted in charge dismissal.
  • Assisted managers with performance management issues from assessing the issue, performance assistance/improvement to drafting performance based actions.
  • Obtained all necessary documentation and organized personnel files for new hires.
  • Process and maintain FMLA for organization

Top Employee Relations Specialist Employers

Employee Relations Specialist Videos

Revision: Human Resources

(Employee and Labour Relations)

Career Advice on becoming an Internal Communications Manager by Sophie M (Full Version)

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