How to hire an employee's representative

How to hire an employee's representative, step by step

Here's a step-by-step employee's representative hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an employee's representative job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new employee's representative
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The employee's representative hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect employee's representative also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of employee's representatives and their corresponding salaries.

   Type of Employee's Representative	Description	Hourly rate
   Employee's Representative	Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.	$17-37
   Human Resources Trainer	Human Resources Trainers are responsible for providing and facilitating training for employees in an organization's specific job area. They are involved in identifying the company's training needs, conducting employee training programs, producing learning materials, organizing presentations and meetings, assisting employees in the skills improvement process, and arranging lectures, seminars, and workshops... Show more	$12-25
   Human Resources Clerk	A human resources clerk's role focuses on assisting in the hiring process within a company or organization. Most of the responsibilities will revolve around posting hiring notices on various platforms, handling job applications, arranging schedules and appointments for interviews, verifying requirements, and responding to calls and inquiries... Show more	$12-21

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Employee Engagement
   • HRIS
   • Inbound Calls
   • Customer Inquiries
   • Customer Issues
   • Human Resources
   • PeopleSoft
   • FMLA
   • Benefit Enrollments
   • Performance Management
   • POS
   • Life Insurance
   • Disabilities ACT
   • ADP

   Check all skills

   Responsibilities:

   • Integrate efforts on actions and programs where joint OPM functional effort are necessary to accomplish recruitment and enhance organizational effectiveness.
   • Counsele managers and employees on benefits and employment law issues, including FMLA, ADA and EEOC.
   • Facilitate one-on-one training pertaining to LOA and FMLA procedures.
   • Process new hires, terminations and employee changes in PeopleSoft.
   • Implement new HRIS functionality, train staff and serve as a resource on the software.
   • Prepare claims for intercompany arbitration and litigation.

3. Make a budget

   Including a salary range in your employee's representative job description is a great way to entice the best and brightest candidates. An employee's representative salary can vary based on several factors:

   • Location. For example, employee's representatives' average salary in south carolina is 45% less than in new jersey.
   • Seniority. Entry-level employee's representatives earn 53% less than senior-level employee's representatives.
   • Certifications. An employee's representative with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an employee's representative's salary.

   Average employee's representative salary

   $54,860yearly

   $26.38 hourly rate

   ---

   Entry-level employee's representative salary

   $37,000 yearly salary

   Updated December 23, 2025

4. Writing an employee's representative job description

   An employee's representative job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an employee's representative job description:

   Employee's representative job description example

   United Bank offers exciting career opportunities and has a unique company mission and culture. We are an innovative and growing 117-year-old, $2.4 billion Community Bank, that proudly provides Signature Service to our customers, in 19 locations and 11 counties, throughout Middle Georgia.

   View Our Annual Magazine - OUR STORY .

   What We Offer:

   Career opportunities and growth .

   Competitive benefit package. Benefits include: paid employee health insurance, dental insurance, vision insurance, short-term disability insurance, paid long-term disability insurance, paid life insurance, 401(k) plan with employer contributions, employee stock purchase plan (ESOP) with employer contributions, flexible spending account (FSA), wellness program, employee assistance program, vacation time, sick time, paid federal holidays, and other unique perks.

   Flexibility

   Unique Culture

   
   

   Job Title: Universal Employee I - Floater

   
   

   Job Summary:

   Incumbents in this position serve a key role, as the face of United Bank, in a variety of financial transactions and responsibilities. To perform this job successfully, an individual must actively and successfully engage in the Teller and CSR job functions between several branch locations in the division. This versatile employee observes office activity to proactively fill service needs, to operate the bank office optimally and efficiently.

   General Description/Duties:

   Duties include but are not limited to the following:

   • Provides industry leading Signature Service.
   • Maintains and balances teller cash drawer, while handling all phases of teller transactions including checking, savings, payment, cash advance, certified check, and bond redemption.
   • Completes retail and commercial transactions according to established procedures and prepares each for electronic processing.
   • Uses a consultative approach to understand customers’ financial needs and educates them on how to get the greatest value from our products and services.
   • Provides tailored solutions (establishes and expands relationships) by opening and maintaining a variety of deposit accounts and financial services.
   • Resolves product or service problems by clarifying and determining the cause of the problem, selecting, and expediting the best solution, and following up to ensure resolution.
   • Recognizes and refers cross-sell opportunities.
   • Captures and tracks key customer interactions for delivering effective sales and service.
   • Follows security measures, cash management policies, risk, and internal control procedures.
   • Safeguards bank assets by seeking guidance for higher risk transactions that lead to exposure to loss or fraud.
   • Complies with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act.
   • Pivots between the teller role and the customer service role based on the staffing needs of the branch and the branches within the division.
   • Builds and maintains productive relationships with co-workers and partners throughout the organization.
   • Performs other duties as required.

   Requirements:

   • High school diploma or equivalent.
   • Minimum of one year service and sales experience preferred.
   • Previous teller experience preferred.
   • Must be flexible to travel and work in several branch locations within the division.
   • Ability to adapt to change.
   • Proficient computer skills and active engagement in new technology.
   • Trustworthiness and the ability to act with integrity.
   • Demonstrates a helpful and friendly attitude.
   • Excellent customer service skills.
   • Excellent interpersonal communication and presentation skills (both written and oral).
   • Strong analytical and problem-solving skills and the ability to derive innovative solutions.
   • Ability to lift heavy bags of coin.

   Copy this example

   

5. Post your job

   To find employee's representatives for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any employee's representatives they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level employee's representatives with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your employee's representative job on Zippia to find and recruit employee's representative candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit employee's representatives, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new employee's representative

   Once you've selected the best employee's representative candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new employee's representative. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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