Employee's representative job description
Updated March 14, 2024
8 min read
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Example employee's representative requirements on a job description
Employee's representative requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in employee's representative job postings.
Sample employee's representative requirements
- Bachelor's degree in business administration or a related field
- 3+ years of experience in employee relations
- Familiarity with labor laws and regulations
- Strong knowledge of HR systems and processes
- Ability to conduct investigations and interviews
Sample required employee's representative soft skills
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to maintain confidentiality and discretion
- High level of empathy and understanding
- Exceptional interpersonal skills
Employee's representative job description example 1
United Bank employee's representative job description
United Bank offers exciting career opportunities and has a unique company mission and culture. We are an innovative and growing 117-year-old, $2.4 billion Community Bank, that proudly provides Signature Service to our customers, in 19 locations and 11 counties, throughout Middle Georgia.
View Our Annual Magazine - OUR STORY .
What We Offer:
Career opportunities and growth .
Competitive benefit package. Benefits include: paid employee health insurance, dental insurance, vision insurance, short-term disability insurance, paid long-term disability insurance, paid life insurance, 401(k) plan with employer contributions, employee stock purchase plan (ESOP) with employer contributions, flexible spending account (FSA), wellness program, employee assistance program, vacation time, sick time, paid federal holidays, and other unique perks.
Flexibility
Unique Culture
Job Title: Universal Employee I - Floater
Job Summary:
Incumbents in this position serve a key role, as the face of United Bank, in a variety of financial transactions and responsibilities. To perform this job successfully, an individual must actively and successfully engage in the Teller and CSR job functions between several branch locations in the division. This versatile employee observes office activity to proactively fill service needs, to operate the bank office optimally and efficiently.
General Description/Duties:
Duties include but are not limited to the following:
- Provides industry leading Signature Service.
- Maintains and balances teller cash drawer, while handling all phases of teller transactions including checking, savings, payment, cash advance, certified check, and bond redemption.
- Completes retail and commercial transactions according to established procedures and prepares each for electronic processing.
- Uses a consultative approach to understand customers’ financial needs and educates them on how to get the greatest value from our products and services.
- Provides tailored solutions (establishes and expands relationships) by opening and maintaining a variety of deposit accounts and financial services.
- Resolves product or service problems by clarifying and determining the cause of the problem, selecting, and expediting the best solution, and following up to ensure resolution.
- Recognizes and refers cross-sell opportunities.
- Captures and tracks key customer interactions for delivering effective sales and service.
- Follows security measures, cash management policies, risk, and internal control procedures.
- Safeguards bank assets by seeking guidance for higher risk transactions that lead to exposure to loss or fraud.
- Complies with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act.
- Pivots between the teller role and the customer service role based on the staffing needs of the branch and the branches within the division.
- Builds and maintains productive relationships with co-workers and partners throughout the organization.
- Performs other duties as required.
Requirements:
- High school diploma or equivalent.
- Minimum of one year service and sales experience preferred.
- Previous teller experience preferred.
- Must be flexible to travel and work in several branch locations within the division.
- Ability to adapt to change.
- Proficient computer skills and active engagement in new technology.
- Trustworthiness and the ability to act with integrity.
- Demonstrates a helpful and friendly attitude.
- Excellent customer service skills.
- Excellent interpersonal communication and presentation skills (both written and oral).
- Strong analytical and problem-solving skills and the ability to derive innovative solutions.
- Ability to lift heavy bags of coin.
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Employee's representative job description example 2
American Senior Benefits employee's representative job description
**Employee Liaison Representative- Senior Living**
**Compassion, Accountability, Relationships** and **Excellence** are the core values for American Senior Communities. These words not only form the acronym **CARE** , they are our guiding principles and create the framework for all of our relationships with customers, team members, families and the community at large.
Proudly serving our customers for almost 20 years with a long history of excellent outcomes, ASC is Indiana owned and operated. We take great pride in our heritage, incorporating Hoosier hospitality in all that we do. We value our customers because they are our teachers, coaches, neighbors and family.
**The Employee Liaison Representative is responsible for assisting in the coordination for community team members**
**that includes recruiting, onboarding programs, training and record keeping.**
**_What will you be doing and how will you make a difference at American Senior Communities?_**
+ Making a difference in the lives of the residents we serve by providing them care and compassion
+ Assist in all phases of the recruitment process, including posting of positions, pre-screening, scheduling interviewsfor appropriate managers, checking references and submitting background checks; works closely with Talent Acquisition Partner and HRBP.
+ Works with department leaders to finalize interviews, assist with job offers and arrange for new hire orientations.
+ Maintains tracking and scheduling of post-offer employment physicals, Hep B vaccinations and tracking of PPD'sand drug testing.
+ Conducts licensure and certification verifications and tracking for all required positions.
+ Administers applicant tracking for all applicants to ensure compliance with applicable Affirmative Action Plans.
+ Coordinates and processes the new hire paperwork and ensures that new employees have completed requiredpaperwork for payroll in accordance with applicable state and federal laws.
+ Completes the Weekly Labor Recap report on a weekly basis and submits it to ASC Talent Acquisition Partner.
+ Assists with the collection and tracks annual affirmative action plan information.
+ Monitors the performance appraisal process.
+ Administers pre-employment screenings including reference checks for all positions.
+ Coordinates new employee orientation to review HR policies, and performs introductions to the community teammembers, residents and family members.
+ Provides in-service education to team members.
**_Requirements_**
+ Prefer an Associate's degree or higher
+ 1-3 years of HR and recruiting experience and/or a combination of both
+ Demonstrates C.A.R.E. values to our residents, family members, customers and staff.
**Our commitment to our team for full-time employees:**
+ PayActiv - Hourly employees have immediate access up to 50% of your earned pay
+ Quarterly wage increases and bonus opportunities (conditions apply)
+ Medical/Dental/Vision insurance plans - Affordable, low cost options
+ Convenient telehealth services for all employees
+ Tuition assistance and certification reimbursement
+ PTO and holiday pay for full time staff
+ 401k retirement plan
+ Employee Referral Bonus Program - get paid to refer a friend to join our team
+ Workforce Chaplains: Confidential, non-denomination resources available for employees and household family members of employees
+ Pathogen Reducing Air purification devices in corridors and common areas to help combat COVID-19
**About our Senior Living Division**
Our Senior Living Division offers team members the opportunity to advance their career while working in a fast paced and rewarding environment. We take pride in offering our residents more than just a place to rest their head. As a member of the Senior Living division, you will have the opportunity to use your skills to enhance the lifestyles of our residents and help them explore their passions. Our whole-person centered care focuses on nurturing the physical, emotional, mental, social and spiritual well-being of our residents. The hands-on experience you will gain allows you the opportunity to create meaningful relationships with your team and our residents.
We are Equal Opportunity-Affirmative Action Employer - Minority/Female /Disability/Veteran and other protected categories.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
**Compassion, Accountability, Relationships** and **Excellence** are the core values for American Senior Communities. These words not only form the acronym **CARE** , they are our guiding principles and create the framework for all of our relationships with customers, team members, families and the community at large.
Proudly serving our customers for almost 20 years with a long history of excellent outcomes, ASC is Indiana owned and operated. We take great pride in our heritage, incorporating Hoosier hospitality in all that we do. We value our customers because they are our teachers, coaches, neighbors and family.
**The Employee Liaison Representative is responsible for assisting in the coordination for community team members**
**that includes recruiting, onboarding programs, training and record keeping.**
**_What will you be doing and how will you make a difference at American Senior Communities?_**
+ Making a difference in the lives of the residents we serve by providing them care and compassion
+ Assist in all phases of the recruitment process, including posting of positions, pre-screening, scheduling interviewsfor appropriate managers, checking references and submitting background checks; works closely with Talent Acquisition Partner and HRBP.
+ Works with department leaders to finalize interviews, assist with job offers and arrange for new hire orientations.
+ Maintains tracking and scheduling of post-offer employment physicals, Hep B vaccinations and tracking of PPD'sand drug testing.
+ Conducts licensure and certification verifications and tracking for all required positions.
+ Administers applicant tracking for all applicants to ensure compliance with applicable Affirmative Action Plans.
+ Coordinates and processes the new hire paperwork and ensures that new employees have completed requiredpaperwork for payroll in accordance with applicable state and federal laws.
+ Completes the Weekly Labor Recap report on a weekly basis and submits it to ASC Talent Acquisition Partner.
+ Assists with the collection and tracks annual affirmative action plan information.
+ Monitors the performance appraisal process.
+ Administers pre-employment screenings including reference checks for all positions.
+ Coordinates new employee orientation to review HR policies, and performs introductions to the community teammembers, residents and family members.
+ Provides in-service education to team members.
**_Requirements_**
+ Prefer an Associate's degree or higher
+ 1-3 years of HR and recruiting experience and/or a combination of both
+ Demonstrates C.A.R.E. values to our residents, family members, customers and staff.
**Our commitment to our team for full-time employees:**
+ PayActiv - Hourly employees have immediate access up to 50% of your earned pay
+ Quarterly wage increases and bonus opportunities (conditions apply)
+ Medical/Dental/Vision insurance plans - Affordable, low cost options
+ Convenient telehealth services for all employees
+ Tuition assistance and certification reimbursement
+ PTO and holiday pay for full time staff
+ 401k retirement plan
+ Employee Referral Bonus Program - get paid to refer a friend to join our team
+ Workforce Chaplains: Confidential, non-denomination resources available for employees and household family members of employees
+ Pathogen Reducing Air purification devices in corridors and common areas to help combat COVID-19
**About our Senior Living Division**
Our Senior Living Division offers team members the opportunity to advance their career while working in a fast paced and rewarding environment. We take pride in offering our residents more than just a place to rest their head. As a member of the Senior Living division, you will have the opportunity to use your skills to enhance the lifestyles of our residents and help them explore their passions. Our whole-person centered care focuses on nurturing the physical, emotional, mental, social and spiritual well-being of our residents. The hands-on experience you will gain allows you the opportunity to create meaningful relationships with your team and our residents.
We are Equal Opportunity-Affirmative Action Employer - Minority/Female /Disability/Veteran and other protected categories.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Updated March 14, 2024
Updated March 14, 2024