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Employee Service Officer Careers

An employee services officer is all about taking care of their organization's employees. They manage a majority of human resources tasks, including but not limited to processing payroll, training staff, interviewing candidates, and managing positions. They also have a hand in recruitment programs, checking job descriptions on advertisements.

You don't need a college education to become an employee services officer. A high school diploma and GED is often enough to get you through the door. However, degrees in business, criminal justice, and psychology do make your resume more appealing to employers. Other qualifications include strong organizational, interpersonal, and customer service skills.

An employee services officer in the United States earns an average yearly salary of roughly about $30,000. That's more or less $14 an hour. However, employee services officers looking for a bigger paycheck may want to look for employment opportunities in New Bedford, Massachusetts, where employee services officers earn an impressive yearly salary of $46,891 on average.

There is more than meets the eye when it comes to being an employee service officer. For example, did you know that they make an average of $14.38 an hour? That's $29,919 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does an Employee Service Officer Do

There are certain skills that many employee service officers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed computer skills, patience and customer-service skills.

When it comes to the most important skills required to be an employee service officer, we found that a lot of resumes listed 25.0% of employee service officers included data entry, while 22.7% of resumes included communication, and 19.9% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the employee service officer job title. But what industry to start with? Most employee service officers actually find jobs in the finance and media industries.

How To Become an Employee Service Officer

If you're interested in becoming an employee service officer, one of the first things to consider is how much education you need. We've determined that 40.1% of employee service officers have a bachelor's degree. In terms of higher education levels, we found that 3.5% of employee service officers have master's degrees. Even though some employee service officers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an employee service officer. When we researched the most common majors for an employee service officer, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on employee service officer resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become an employee service officer. In fact, many employee service officer jobs require experience in a role such as cashier. Meanwhile, many employee service officers also have previous career experience in roles such as sales associate or internship.

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Average Salary
$29,919
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
52,012
Job Openings

Employee Service Officer Career Paths

Top Careers Before Employee Service Officer

Cashier
17.5 %

Top Careers After Employee Service Officer

Cashier
11.5 %

Employee Service Officer Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Employee Service Officer

Employee Service Officers in America make an average salary of $29,919 per year or $14 per hour. The top 10 percent makes over $50,000 per year, while the bottom 10 percent under $17,000 per year.
Average Salary
$29,919
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Best Paying Cities

City
ascdesc
Average Salarydesc
Worcester, MA
Salary Range35k - 62k$47k$47,211
Amherst, NY
Salary Range31k - 55k$42k$41,637
North Bergen, NJ
Salary Range30k - 55k$41k$41,227
San Francisco, CA
Salary Range30k - 50k$39k$39,419
Philadelphia, PA
Salary Range26k - 48k$36k$35,850
Saint Paul, MN
Salary Range28k - 39k$33k$33,167
$20k
$62k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Employee Service Officer
Employee Service Officer
Ryder System
Ryder System
01/15/2020
01/15/2020
$37,56601/15/2020
$37,566
Employee Service Officer
Employee Service Officer
United Airlines
United Airlines
12/24/2019
12/24/2019
$37,90012/24/2019
$37,900
Employee Service Officer
Employee Service Officer
United Airlines
United Airlines
12/24/2019
12/24/2019
$30,01112/24/2019
$30,011
Employee Service Officer
Employee Service Officer
Glenn County
Glenn County
12/21/2019
12/21/2019
$42,17812/21/2019
$42,178
Employee Service Officer
Employee Service Officer
Firstgroup Plc
Firstgroup Plc
12/20/2019
12/20/2019
$25,04412/20/2019
$25,044
See More Recent Salaries

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Employee Service Officer Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Employee Service Officer. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write an Employee Service Officer Resume

At Zippia, we went through countless Employee Service Officer resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Employee Service Officer Demographics

Gender

female

51.2 %

male

44.6 %

unknown

4.3 %

Ethnicity

White

63.7 %

Hispanic or Latino

14.5 %

Black or African American

10.8 %

Foreign Languages Spoken

Spanish

65.9 %

French

7.7 %

Chinese

3.3 %
See More Demographics

Employee Service Officer Education

Majors

Business
22.4 %

Degrees

Bachelors

40.1 %

Certificate

19.5 %

High School Diploma

17.2 %
See More Education Info

Online Courses For Employee Service Officer That You May Like

Customer Service Mastery: Delight Every Customer
udemy
4.6
(9,025)

Master Customer Service using this practical customer care course...

Food and Customer Service Skills Training
ed2go

Food and Customer Service Skills Training...

SAP Customer Service (CS/SM) - Service Management module
udemy
4.2
(487)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

See more
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For an Employee Service Officer

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 25.0% of employee service officers listed data entry on their resume, but soft skills such as computer skills and patience are important as well.

Best States For an Employee Service Officer

Some places are better than others when it comes to starting a career as an employee service officer. The best states for people in this position are Massachusetts, Connecticut, New York, and New Jersey. Employee service officers make the most in Massachusetts with an average salary of $46,992. Whereas in Connecticut and New York, they would average $45,770 and $44,712, respectively. While employee service officers would only make an average of $41,027 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Massachusetts

Total Employee Service Officer Jobs:
1,772
Highest 10% Earn:
$77,000
Location Quotient:
1.28
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Connecticut

Total Employee Service Officer Jobs:
623
Highest 10% Earn:
$79,000
Location Quotient:
1.25
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Maine

Total Employee Service Officer Jobs:
275
Highest 10% Earn:
$52,000
Location Quotient:
1.38
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Employee Service Officer Employers

1. United
4.7
Avg. Salary: 
$31,609
Employee Service Officers Hired: 
22+
2. Ryder System
4.7
Avg. Salary: 
$36,716
Employee Service Officers Hired: 
10+
3. CSX
4.8
Avg. Salary: 
$33,866
Employee Service Officers Hired: 
6+
4. U B Foundation Activities
4.3
Avg. Salary: 
$33,866
Employee Service Officers Hired: 
4+
5. Indiana University
4.4
Avg. Salary: 
$35,730
Employee Service Officers Hired: 
3+
6. Great Falls Public Schools
4.0
Avg. Salary: 
$25,124
Employee Service Officers Hired: 
2+
Updated October 2, 2020