FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

FIND
PERSONALIZED JOBS

Become An Employee Service Officer

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As An Employee Service Officer

  • Communicating with Supervisors, Peers, or Subordinates
  • Interacting With Computers
  • Getting Information
  • Staffing Organizational Units
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • $32,802

    Average Salary

What Does An Employee Service Officer Do

Human resources specialists recruit, screen, interview, and place workers. They often handle tasks related to employee relations, compensation and benefits, and training.

Duties

Human resources specialists typically do the following:

  • Consult with employers to identify employment needs
  • Interview applicants about their experience, education, and skills
  • Contact references and perform background checks on job applicants
  • Inform applicants about job details, such as duties, benefits, and working conditions
  • Hire or refer qualified candidates for employers
  • Conduct or help with new employee orientation
  • Keep employment records and process paperwork

Human resources specialists are often trained in all human resources disciplines and perform tasks throughout all areas of the department. In addition to recruiting and placing workers, human resources specialists help guide employees through all human resources procedures and answer questions about policies. They sometimes administer benefits, process payroll, and handle any associated questions or problems, although many specialists may focus more on strategic planning and hiring instead of administrative duties. They also ensure that all human resources functions comply with federal, state, and local regulations. 

The following are examples of types of human resources specialists:

Human resources generalists handle all aspects of human resources work. They may have duties in all areas of human resources including recruitment, employee relations, compensation, benefits, training, as well as the administration of human resources policies, procedures, and programs. 

Placement specialists match employers with qualified jobseekers. They search for candidates who have the skills, education, and work experience needed for jobs, and they try to place those candidates with employers. They also may help set up interviews.

Recruitment specialists, sometimes known as personnel recruiters or head hunters,” find, screen, and interview applicants for job openings in an organization. They search for applicants by posting listings, attending job fairs, and visiting college campuses. They also may test applicants, contact references, and extend job offers.

Show More

Show Less

How To Become An Employee Service Officer

Human resources specialists must usually have a bachelor’s degree.

Education

Applicants seeking positions as a human resources specialist must usually have a bachelor’s degree in human resources, business, or a related field.

Coursework typically includes business, industrial relations, psychology, professional writing, human resource management, and accounting.

Work Experience in a Related Occupation

Some positions, particularly human resources generalists, may require previous work experience. Candidates can gain experience as human resources assistants, in customer service positions, or in other related jobs.

Licenses, Certifications, and Registrations

Many professional associations that specialize in human resources offer courses intended to enhance the skills of their members, and some offer certification programs. For example, the Society for Human Resource Management (SHRM) offers the SHRM Certified Professional (SHRM-CP) and SHRM Senior Certified Professional (SHRM-SCP).

Although certification is usually voluntary, some employers may prefer or require it. Human resources generalists, in particular, can benefit from certification because it shows knowledge and professional competence across all human resources areas. 

Advancement

Human resources specialists who possess a thorough knowledge of their organization, as well as an understanding of regulatory compliance needs, can advance to become human resources managers. Specialists can increase their chance of advancement by completing voluntary certification programs.

Important Qualities

Decisionmaking skills. Human resources specialists use decisionmaking skills when reviewing candidates’ qualifications or when working to resolve disputes.  

Detail oriented. Specialists must be detail oriented when evaluating applicants’ qualifications, performing background checks, maintaining records of an employee grievance, and ensuring that a workplace is in compliance with labor standards. 

Interpersonal skills. Specialists continually interact with new people and must be able to converse and connect with people from different backgrounds. 

Listening skills. Listening skills are essential for human resources specialists. When interviewing job applicants, for example, specialists must pay careful attention to candidates’ responses, understand the points they are making, and ask relevant followup questions. 

Speaking skills. All specialists need strong speaking skills to be effective at their job. They often give presentations and must be able to clearly convey information about their organizations and jobs within them.

Show More

Show Less

Employee Service Officer jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Employee Service Officer Demographics

Gender

Female

52.2%

Male

46.5%

Unknown

1.3%
Ethnicity

White

78.7%

Asian

11.2%

Hispanic or Latino

7.5%

Unknown

1.9%

Black or African American

0.8%
Show More
Languages Spoken

Spanish

88.9%

Russian

11.1%

Employee Service Officer Education

Schools

University of Phoenix

11.8%

University of Nebraska - Lincoln

8.8%

University of Southern Mississippi

8.8%

University of Massachusetts - Boston

5.9%

Hinds Community College

5.9%

Iowa State University

5.9%

George Mason University

5.9%

Lamar University

5.9%

Northern Virginia Community College

5.9%

University of Nevada - Las Vegas

5.9%

Lee University

2.9%

Brown University

2.9%

Mountain Empire Community College

2.9%

Kutztown University of Pennsylvania

2.9%

Washington State University

2.9%

University of Houston

2.9%

Flint Hills Technical College

2.9%

South Plains College

2.9%

Appalachian State University

2.9%

Arizona State University

2.9%
Show More
Majors

Business

24.0%

Marketing

8.0%

Accounting

7.0%

Information Technology

6.0%

Computer Science

6.0%

Criminal Justice

6.0%

Management

5.0%

Psychology

4.0%

History

4.0%

Nursing

4.0%

Sociology

3.0%

Elementary Education

3.0%

Human Resources Management

3.0%

English

3.0%

Automotive Technology

3.0%

Communication

3.0%

International Business

2.0%

Hospitality Management

2.0%

Biology

2.0%

Finance

2.0%
Show More
Degrees

Bachelors

39.1%

Other

27.6%

Masters

17.8%

Associate

9.8%

Certificate

4.0%

Doctorate

1.7%
Show More
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for An Employee Service Officer

PayrollSystemHr/PayrollMilitaryPersonnelPeoplesoftHRDataEntryPhoneCallsSetupCustomerSatisfactionSolutionUATJSPHrisSpecialProjectsManagementSystemPl/SqlSdlcFinancialCustomerInquiriesTaleoUnixESS

Show More

Top Employee Service Officer Skills

  1. Payroll System
  2. Hr/Payroll
  3. Military Personnel
You can check out examples of real life uses of top skills on resumes here:
  • Completed all post hire documents and added new hires to payroll system.
  • Provide support to department through data entry, special mailings and projects.
  • Ensured that all systems were setup properly upon receipt of the Conversion Setup Checklist and supporting documents.
  • Hand Score Evaluator of National Standardize Test.
  • Maintained and updated HRIS system by entering new hires, terms, direct deposits, etc.

Top Employee Service Officer Employers

Show More