{"id":5699,"date":"2014-11-11T08:12:09","date_gmt":"2014-11-11T16:12:09","guid":{"rendered":"http:\/\/recruitloop.wpengine.com\/?p=5699"},"modified":"2016-03-01T14:32:22","modified_gmt":"2016-03-01T22:32:22","slug":"7-ways-to-avoid-being-a-trust-buster","status":"publish","type":"post","link":"https:\/\/www.zippia.com\/employer\/7-ways-to-avoid-being-a-trust-buster\/","title":{"rendered":"7 Ways to Avoid Being a Trust-Buster"},"content":{"rendered":"

The notion of trust in relationships is not new. \u00a0Every day across the globe all sorts of relationships are thrown into the bins labelled rancour, hostility and regret because of a breach of trust. \u00a0And we\u2019ve all done it on some level – after all, we\u2019re only human! \u00a0A white lie here, an adverse action there, a failure to deliver on a promise somewhere else. \u00a0Every time we do this we\u2019re engaging in trust-busting behaviour.<\/p>\n

Trust is the basis of positive human interaction. \u00a0From trust springs commitment, loyalty, shared vision, compassion, and shared joy. \u00a0Trust enables us to emerge from life\u2019s rocky patches into the sunlight, like butterflies emerging from their dark, confining chrysalis, free to flit and float and display their beautiful colours and incredible lightness. \u00a0And the workplace is not exempt.<\/p>\n

Trust cannot be assumed. \u00a0It is earned. \u00a0But it is not earned simply by talking about it. \u00a0Think politicians here! \u00a0We\u2019ve all heard the saying, \u201cactions speak louder than words\u201d. \u00a0At an intellectual level we know that we build trust by what we do, not by what we say.<\/p>\n

From \u201cmy-way-or-the-highway\u201d dominators to \u201cface-in-gadget\u201d communicators messaging what they don’t have the courage to say face to face, people are forgetting that their actions speak. What are your actions saying about your relationships?<\/p>\n

If your actions are sending trust-busting messages, then what you’re communicating is that those relationships don’t matter to you. \u00a0Jenn touched on this recently<\/a> in relation to being a great boss. In a team, this can cause tension at best and open hostility at worst, severely limiting creativity, productivity, and profitability.<\/p>\n

7 easy ways to quickly build trust<\/h2>\n

1.\u00a0\u00a0\u00a0\u00a0 Align your actions with your words<\/h3>\n

If you say you will do something, then do it. \u00a0If you commit to a meeting, then be there. \u00a0If you say you want to hear what someone has to say, then check your watch, phone, tablet and any other potential distractions at the meeting place door. After all, isn\u2019t that what you want them to do for you?<\/p>\n

2.\u00a0\u00a0\u00a0 Listen to learn<\/h3>\n

Zeno of Citium, a Greek philosopher, said it brilliantly, \u201cWe have two ears and one mouth, so we should listen more than we say.\u201d \u00a0These old Greek blokes were pretty smart! \u00a0In his book, The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change<\/em>,Stephen Covey considers the main barrier to effective listening is that \u201cMost people do not listen with the intent to understand; they listen with the intent to reply.\u201d \u00a0Covey is pretty smart too. \u00a0Observing and listening are the two biggest factors of learning, and without learning, we cannot grow, as individuals, as team players, as an organisation. \u00a0We don\u2019t always have to agree with what is being said but by listening we gain a different perspective and inform ourselves more thoroughly. Not to mention the trust-building message we are sending the speaker.<\/p>\n

3.\u00a0\u00a0\u00a0 Be authentic<\/h3>\n

If it looks like a duck, walks like a duck and quacks like a duck, it\u2019s probably a duck. \u00a0We cannot be who we aren\u2019t…well, not for long anyway. \u00a0And we cannot be everything to everyone. \u00a0\u00a0We all have beliefs, traits and behaviours that are \u201cours\u201d, and to try to be anything different just sets us up for conflict and disharmony, inside and outside our head. \u00a0That doesn\u2019t mean we don\u2019t have an obligation to improve and grow as human beings. \u00a0But do it as yourself, not someone you think others want you to be – people will trust you more quickly if they believe you are genuine.<\/p>\n

4.\u00a0\u00a0\u00a0 Resist over-promising<\/h3>\n

This is a biggie. \u00a0In our attempts to get things done quickly, many of us bite off more than we can chew. \u00a0This is very true of startups where maintaining the momentum is critical. When we say \u201cYes\u201d to something, we set the expectation that we\u2019ll deliver what we\u2019ve promised. \u00a0When we don\u2019t, we\u2019ve given people a reason not to trust us the next time we promise something. \u00a0Go back to #2 and make sure you are really clear on what is involved so you can give people a realistic timeframe.<\/p>\n

5.\u00a0\u00a0\u00a0 Respect<\/h3>\n

Give out what you want back. \u00a0When you respect where others are coming from – their knowledge, experience, state of mind, values, beliefs, and needs – you are sending the message you value what they have to offer and you value the relationship. \u00a0That doesn\u2019t mean you won\u2019t have your differences – robust discussion is part of any successful business – but when there is mutual respect in the relationship, you\u2019ll trust the intentions of the other person. \u00a0Just like #1, I\u2019m pretty sure you want this from them too. \u00a0Big trust-builder, this one!<\/p>\n

6.\u00a0\u00a0\u00a0 Say thank you<\/h3>\n

This is another real biggie. \u00a0How do you feel when you\u2019re not acknowledged for your contribution to a project or for holding the lift door open that extra few seconds for the person hurtling towards you balancing three coffees? \u00a0A bit irritated perhaps, resentful, or even angry? \u00a0How do you feel toward the person who didn\u2019t acknowledge you? \u00a0Hmm, now you know what I\u2019m talking about! \u00a0A simple, genuine thank you goes a long way toward building trust and relationships. \u00a0Not only does it make us feel better about each other, many a study and numerous blogs attest to positive business outcomes when we use \u201cthe power of Thank You\u201d.<\/p>\n

7.\u00a0\u00a0\u00a0 Be open to all forms of communication<\/h3>\n

We all have our favourite, most comfortable ways of communicating – some of us are talkers, some prefer the written word, while others are \u201capp lovers\u201d – but if we want to build trust and have a meaningful relationship, we need to be open to another\u2019s way. \u00a0That means getting out of our comfort zone now and then and trying something different. \u00a0Show your trust by being willing to dance to another tune and you\u2019ll find they\u2019ll be willing to dance to yours. \u00a0But always remember, effective communication at work is about clarity and understanding and sometimes 140 characters in a Tweet doesn\u2019t cut it!<\/p>\n

Exceptional results in the business world are never the work of a single person, beavering away alone in a back room somewhere. \u00a0Exceptional results are achieved when people work together in relationships founded on trust.<\/p>\n","protected":false},"excerpt":{"rendered":"

If your actions are sending trust-busting messages, then what you’re communicating is that those relationships don’t matter to you. Here are 7 easy ways to quickly build trust.<\/p>\n","protected":false},"author":17,"featured_media":8930,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[23,30,11],"tags":[],"yoast_head":"\n7 Ways to Avoid Being a Trust-Buster<\/title>\n<meta name=\"description\" content=\"If your actions are sending trust-busting messages, you're saying relationships don't matter to you. 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