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How to hire an employment case manager

Employment case manager hiring summary. Here are some key points about hiring employment case managers in the United States:

  • In the United States, the median cost per hire an employment case manager is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new employment case manager to become settled and show total productivity levels at work.

How to hire an employment case manager, step by step

To hire an employment case manager, consider the skills and experience you are looking for in a candidate, allocate a budget for the position, and post and promote the job opening to reach potential candidates. Follow these steps to hire an employment case manager:

Here's a step-by-step employment case manager hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write an employment case manager job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new employment case manager
  • Step 8: Go through the hiring process checklist
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  1. Identify your hiring needs

    First, determine the employments status of the employment case manager you need to hire. Certain employment case manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    An employment case manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, employment case managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    Here's a comparison of employment case manager salaries for various roles:

    Type of Employment Case ManagerDescriptionHourly rate
    Employment Case ManagerSocial and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.$15-23
    CoordinatorCoordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements... Show more$12-29
    Case AideA case aide is responsible for supporting the community operations and projects to provide high-quality services for the citizens and assist them with the resources for their daily needs. Case aides are also employed in a health care institution or private households to look for patients and monitor their conditions... Show more$12-19
  2. Create an ideal candidate profile

    Common skills:
    • Mental Health
    • Community Resources
    • Social Work
    • Rehabilitation
    • Supportive Services
    • Substance Abuse
    • Employment Services
    • Public Assistance
    • Crisis Intervention
    • Community Outreach
    • Competitive Employment
    • Self Sufficiency
    • Mental Illness
    • Community Agencies
    Check all skills
    Responsibilities:
    • Manage the care of patients with tuberculosis (TB) during their hospitalization and their discharge follow-up care.
    • Provide in-depth personal and vocational guidance to HRA WeCARE participants utilizing vocational and interest assessment test results to ensure program participation.
    • Assess TANF recipients to determine career goals as well as educational goals.
    • Interact daily with consumers, write daily service records, teach GED reading classes and assist with employment applications.
    • Determine suitable job placement for each client consistent with client's interest, aptitudes, transferable skills and physical capabilities.
    • Assist in locating employment opportunities for current TANF population.
  3. Make a budget

    Including a salary range in your employment case manager job description is a great way to entice the best and brightest candidates. An employment case manager salary can vary based on several factors:
    • Location. For example, employment case managers' average salary in utah is 38% less than in district of columbia.
    • Seniority. Entry-level employment case managers earn 33% less than senior-level employment case managers.
    • Certifications. An employment case manager with a few certifications under their belt will likely demand a higher salary.
    • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an employment case manager's salary.

    Average employment case manager salary

    $39,431yearly

    $18.96 hourly rate

    Entry-level employment case manager salary
    $32,000 yearly salary
    Updated December 22, 2025
  4. Writing an employment case manager job description

    A good employment case manager job description should include a few things:

    • Summary of the role
    • List of responsibilities
    • Required skills and experience

    Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of an employment case manager job description:

    Employment case manager job description example

    Job DescriptionSalary: $18.85 to $21.85/hour



    St. Francis Center (SFC), a ministry of the Episcopal Diocese of Colorado, was established in June 1983. SFC is a refuge for men and women who are homeless in the metro Denver area. Our programs and services are tailored toward adult women and men, and focus on daytime shelter, social services, health and wellness, housing, employment, and outreach. At SFC, “guests” have the opportunity to work with a variety of specialists, depending on their individual needs, which is often the first step toward transformation and ultimately self-sufficiency.


    We are currently looking for an Employment Case Manager . This is a Full-Time, non-exempt position eligible for an excellent benefit package as outlined below.


    POSITION OVERVIEW


    The Case Manager works closely with individuals in the Employment Services Programs. Case managers provide comprehensive services to address client’s immediate needs and assist with planning for long term self-sufficiency.


    PRIMARY RESPONSIBILITIES (Other duties may be assigned)


    1. Completes initial intake and assessments with new clients to determine strengths, risks, and needs by utilizing evidence based tools.
    2. Meets with participants to identify skills, needs, and barriers to employment and develop plans to gain and maintain meaningful employment.
    3. Assist clients with resume and cover letter development.
    4. Develops short term and long term vocational and self-sufficiency goals with each client and monitors progress.
    5. Cultivates job opportunities and refers qualified candidate to current job openings.
    6. Provides comprehensive case management to address all needs of clients including health, housing, and employment.
    7. Assists clients with gaining access to public benefits and resources in the community.
    8. Enters and maintains accurate and timely case notes and records in HMIS and program databases.
    9. Prepares and submits any required statistical and billing information.
    10. Builds and maintains working relationships with community and government agencies.
    11. Demonstrates cultural competency and embraces diversity.
    12. Contributes to program planning and development.


    EDUCATION AND EXPERIENCE (MINIMUM REQUIREMENTS)


    1. Bachelor’s degree in Human Services or related field OR equivalent experience working with homeless, and justice involved populations.
    2. One year direct experience with homeless and/or justice involved populations.
    3. Case Management Experience and Training.


    KNOWLEDGE AND SKILLS


    1. Excellent organizational and time management skills.
    2. Ability to work constructively with a team.
    3. Strong computer skills.
    4. Reliable transportation, Colorado-mandated automobile insurance and good driving record required.
    5. Must be able to work in a diverse setting with diverse populations.


    COMPENSATION AND BENEFITS


    $18.85 to $21.85/hour
    This is a full-time, non-exempt position, Monday through Friday, with occasional Saturday mornings.
    The position is eligible for a robust benefits package including:
    • Employer-paid health insurance with an HRA plan
    • Employer-paid dental insurance
    • Employer-paid life insurance after 1 year of employment
    • Robust pension plan after 1 year (5% plus a dollar-for-dollar match of contributions up to 4% of earnings)
    • Generous Employer-paid sick/vacation leave


    TO APPLY
    Qualified persons may apply by sending a cover letter, résumé, and three professional references. Résumés without a cover letter will not be considered. Invitations for interviews will be extended upon review of qualified candidates.


    New employees will be required to provide proof of vaccination PRIOR to their start date or obtain a Medical/Religious exemption PRIOR to date of hire.

    Individuals with criminal backgrounds are invited to apply. All SFC employees undergo a background check.

    St. Francis Center is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy. St. Francis is an equal opportunity employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action.

  5. Post your job

    To find the right employment case manager for your business, consider trying out a few different recruiting strategies:

    • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
    • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with employment case managers they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit employment case managers who meet your education requirements.
    • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
    Post your job online:
    • Post your employment case manager job on Zippia to find and recruit employment case manager candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    During your first interview to recruit employment case managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

    It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new employment case manager

    Once you have selected a candidate for the employment case manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

    You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

    To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire an employment case manager?

Before you start to hire employment case managers, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire employment case managers pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.

You can expect to pay around $39,431 per year for an employment case manager, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for employment case managers in the US typically range between $15 and $23 an hour.

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