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Become An Employment Clerk

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Working As An Employment Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $29,000

    Average Salary

What Does An Employment Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Employment Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Employment Clerk Typical Career Paths

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Average Length of Employment
Clerk Supervisor 5.3 years
Clerk Typist 3.7 years
Technical Clerk 3.3 years
Operations Clerk 3.0 years
Support Clerk 3.0 years
Junior Clerk 2.7 years
Data Clerk 2.4 years
General Clerk 2.4 years
Clerk 2.4 years
Office Clerk 2.3 years
Clerk/Assistant 2.3 years
Employment Clerk 2.0 years
Top Careers Before Employment Clerk
Cashier 8.6%
Internship 7.4%
Clerk 7.4%
File Clerk 3.7%
Assistant 3.7%
Secretary 3.7%
Top Careers After Employment Clerk
Cashier 6.7%
Clerk 4.2%
Internship 4.2%
Custodian 2.5%
Auditor 2.5%

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Top Skills for An Employment Clerk

  1. Personnel Files
  2. Data Entry
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Maintain Merit Promotion files, and Official Personnel files.
  • Screened and referred packages to departments within the college; processed all data entry of all files into College Mainframe.
  • Answer phones, file, data entry, customer service.
  • Performed clerical duties, ordering and managing office supplies, and provided front desk coverage when needed.
  • Provide Administrative Support in the Employment Center and HR Department Complete necessary forms for the PA Gaming Control Board

Employment Clerk Demographics

Gender

Female

67.5%

Male

20.6%

Unknown

11.9%
Ethnicity

White

56.1%

Hispanic or Latino

20.8%

Black or African American

12.2%

Asian

6.9%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

77.8%

Arabic

11.1%

French

11.1%

Employment Clerk Education

Schools

Georgia State University

10.7%

University of Phoenix

10.7%

Bowie State University

7.1%

T.A. Lawson State Community College

7.1%

Kaplan University

7.1%

University of Georgia

7.1%

University of Texas at Arlington

3.6%

Bethune - Cookman University

3.6%

Troy University

3.6%

Boricua College

3.6%

Martin University

3.6%

Santa Fe Community College

3.6%

University of Alabama

3.6%

Albany State University

3.6%

Appalachian State University

3.6%

Miami Dade College

3.6%

Bradley University

3.6%

California State Polytechnic University - Pomona

3.6%

Southern Arkansas University

3.6%

Patten University

3.6%
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Majors

Business

33.0%

Psychology

10.0%

Accounting

6.0%

Human Resources Management

5.0%

Nursing

5.0%

Criminal Justice

5.0%

Health Care Administration

4.0%

Kinesiology

4.0%

Communication

4.0%

Economics

3.0%

Liberal Arts

3.0%

Management

2.0%

Medical Technician

2.0%

Cosmetology

2.0%

Hospitality Management

2.0%

General Sales

2.0%

Theology

2.0%

Supply Chain Management

2.0%

English

2.0%

Environmental Control Technologies/Technicians

2.0%
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Degrees

Bachelors

38.8%

Other

33.3%

Associate

10.2%

Masters

6.1%

Certificate

6.1%

Doctorate

2.7%

Diploma

2.0%

License

0.7%
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