Employment Resources jobs - 22 jobs

The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) ************************************************** Watch A Day in the Life video for Housekeeper (Spanish) ************************************************** MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. Cleans assigned guest rooms with adherence to company standards, policies and procedures. Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use. Stocks carts and cart rooms if necessary and or directed by management. Reports all maintenance issues directly to the front desk and/or manager on duty. Reports any remaining guest property in a check-out room directly to the front desk and manager on duty. Assists and provides reasonable accommodation in response to guest requests whenever possible and practical. Complies with all safety and security policies and procedures. Completes all required and annual Extended Stay University training. OTHER DUTIES Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Responsible for maintaining overall hotel cleanliness. Other duties as assigned by the management team. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. The TL assumes the GM's responsibilities when required. The TL also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests. MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. Assists the GM in ensuring that associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction. Assists GM in training associates on brand standards and job performance expectations. Upholds and enforces company standards and policy compliance at the hotel level. The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. Assists the GM in monitoring in-house guest balances and issuance of refund checks. Assists with monitoring monthly inventory of supplies and equipment. Ensures that day- to-day purchases are within budget and with approved vendors. Assists the GM in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. Serves as first level of contact for guest service issues. Resolves guest issues or determines necessity to escalate to the GM as needed. Embrace the company's service culture and treat all guests and associates with professionalism, respect and kindness. Instills 100% guest satisfaction objective to hourly associates. OTHER DUTIES Assists with sales-related activities to increase occupancy, enters Quality SOAR leads weekly, supports the GM by seeking potential business in the local market, making sales calls and other telemarketing activities. Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel. Inspects guest rooms. Assists with active review and monitoring of social media websites to ensure timely and appropriate responses. Assists with database checks, quick hit meetings and guest ready / visual inspections as needed. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Delivery model. When acting as a technical escalation the Team Lead should provide advanced trouble shooting and mentoring to other members of the Enterprise Service Desk team whilst also collaborating with Tier 3 and other SME teams, driving timely resolution of client requests and incidents. Responsibilities: Continuously monitor and enforce SLAs and KPIs throughout the day against live tickets to ensure service performance and responsiveness. Provide training, coaching, and real-time assistance to all Service Desk Analysts. Identify strengths and weakness among the team and communicate with the Service Desk Manager when appropriate and/or during review cycles. Assist management in QA Review processes to improve ticket quality and escalation Provide both procedural and technical escalation support and guidance to all Service Desk Analysts while ensuring the highest levels of customer support are met. Review and approve technical escalations to Tier 3 and other SME teams to ensure ticket hygiene and relevant information is present. Action tickets by performing end-user PC and systems troubleshooting and responding to phone, email, and web requests as needed. Develop familiarity with client contracts to understand service levels and obligations. Assist in new hire on-boarding process. Skills: Experience with ServiceNow ITSM platform Incident, request, problem, change and major incident management experience Strong IT Infrastructure, Desktop, and Networking experience, including but not limited to: Microsoft Windows 10 & 11 Microsoft Server 2016-2025 Microsoft 365 & Intune Entra ID/Active Directory Citrix Xenapp Virtualization, e.g. VMware, Hyper V, Proxmox Cisco Meraki Email Security, e.g. Proofpoint, Mimecast Skills (oral and written), with ability to converse both laterally and vertically. Excellent customer service and service management skills. High energy, friendly with the ability to articulate technical solutions into layman terms Able to work under pressure, prioritize and multitask. Qualifications: Bachelor's degree preferred. Technical certifications and training a plus. ITIL certification or strong knowledge of working practices. 5 years minimum experience in a relevant field. Experience within a large service delivery organization a plus

The Maintenance Technician position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for ensuring that all property equipment is functioning, premises are maintained in a pristine condition, and that all guest rooms are in good repair. The position is responsible for ensuring that all tasks outlined in the Green Shield Binder and as directed by the management team and/or Regional Asset Manager are completed in a timely fashion in accordance with company standards. Watch A Day in the Life video for Maintenance Technician ************************************************** MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. Works with minimal supervision while performing all essential duties to satisfaction and within company standards. Responds to and assists with all guest requests with diligent follow-through in accordance with company guidelines and procedures. Performs the out of room cleaning outlined in the Green Shield Binder to ensure that the premises are maintained in pristine condition. This includes but is not limited to trash and debris, trash containers, cleanliness of building interior and exterior, grounds, walkways, stairwells, driveways and parking areas to include removal of snow/ice in walkways were applicable. Performs repairs listed on work orders and following the work order process as outlined in the Green Shield Binder. Repairs must be made in a timely fashion and professional manner. Completes preventative maintenance inspections and repairs as outlined in the Green Shield Binder. Follows the Green Shield Inspection schedule on a daily basis in order to accomplish all tasks outlined in a timely fashion in accordance with company standards. Maintains all records as outlined within the Green Shield Binder to include but not limited to Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections and Non-Guest Room Deficiency Log. Follows the outlined workflow on the Green Shield Schedule, utilizes the SOPs as a reference guide to complete all tasks per company standards. Maintains organized and clean work area in the maintenance room, while managing and safeguarding all maintenance tool inventory daily. Ensures that all tools are in good working condition. Maintains clean and organized boiler rooms, electric rooms, HVAC rooms, fire sprinkler rooms, in accordance with company standards and local ordinances. Ensures that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc.) are operational and that inspections are current and in compliance with company standards and local ordinances. Complies with all ESA safety and security policies and procedures to include OSHA and ADA. Where applicable to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance. Handles or assists with the response to emergencies at the property or sister sites when asked by management. Monitors and follows up with outside vendors when directed by management. . OTHER DUTIES Assists with cleaning any areas of the hotel as assigned by the manager when needed to include but not limited to font desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Responsible for maintaining overall hotel cleanliness. Other duties as assigned by the management team. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Progam offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

About Us Abacus Insights is changing the way healthcare works for you. We're on a mission to unlock the power of data so health plans can enable the right care at the right time-making life better for millions of people. No more data silos, no more inefficiencies. Just smarter care, lower costs, and better experiences. Backed by $100M from top VCs, we're tackling big challenges in an industry that's ready for change. And while GenAI is still new for many, we've already mastered turning complex healthcare data into clear, actionable insights. That's our superpower-and it's why we're leading the way. Abacus, innovation starts with people. We're bold, curious, and collaborative-because the best ideas come from working together. Ready to make an impact? Join us and let's build the future, together. About the Role Come join our team! Help us tackle the data usability challenge for payers. Your expertise and experience will help drive meaningful performance outcomes. You'll also have the chance to advance your career, acquire new skills, and collaborate with some of the most innovative minds in payer data management. We are seeking an experienced Senior Product Manager with a background in Health Data and AI subject matter expertise to join our growing team. You will act as a liaison between business stakeholders, data modeling, and technical teams, ensuring compliance with healthcare regulations, seamless data exchange, and efficient data integration between formats and systems. You will contribute expertise and experience in health data interoperability, AI use case solutioning, and technical requirements gathering in an effort to build AI solutions that drive business value for payers in critical program areas like Payment Integrity, Total Cost of Care, Risk Adjustment, HEDIS/Stars, Care Management, and related programs. This role will help translate business requirements into actionable, documented technical requirements and strategies for hand-off to Implementation and Engineering teams for client onboarding and product development. In addition, there will be an element of as analysis to help optimize internal work process coordination and implementation/deployment efficiency, helping our teams scale for the future. Your day to day Drive product strategy, development and execution of Abacus AI/GenAI Solution(s) and ensure timely delivery and alignment with the market needs. Ensure smooth integration of external solutions (i.e. payer, 3 rd party vendor, etc.) in service of AI/GenAI and other offerings. Own the product roadmap for your domain and ensure its value delivery is optimized through ruthless quantified prioritization of features by balancing input from the market, customers, and internal stakeholders. Ensure product backlog is “shovel-ready” and presents Product Engineering with a clear problem statement and definition of done before their work can begin. Be the voice of the customer through regular client engagement, evaluating their needs against current product capabilities and potential future enhancements. Understand key Abacus technologies and partner with Product Engineering to effectively guide the enhancement of existing solutions and relentlessly evaluate emerging tech that enables Abacus to maintain its competitive edge and meet evolving customer needs. Collaborate closely with product engineering, delivery, support, sales and marketing to inform holistic perspective on product roadmap and ensure successful product launches. Conduct market research and analysis to identify trends, competitive landscape, and customer needs to inform product strategy and development. Actively engage with clients and key stakeholders (internal and external) to gather feedback, understand pain points, and drive continuous product improvements and innovation. Effectively connect with Executive Leadership to provide updates on product priorities, articulate the product strategy and direction, and solicit input to improve value delivery to clients and the market. Partner with client enablement to ensure new products and features are supported by an effective documentation collateral (e.g., user guides, implementation guides, etc.) to ensure their smooth implementation and optimized utilization. Collaborate with the product marketing team to create go-to-market strategies, product messaging, and marketing collateral to drive adoption and usage of the platform. Provide mentorship and guidance to junior product team members, fostering a culture of learning and growth within the team. What you bring to the team Bachelor's degree in Computer Science, Engineering, Business, or related field. Minimum of 8 years of product management experience leveraging US healthcare data (claims, clinical, member, provider, CMS files, etc.) and standards (e.g., HL7, FHIR, EDI, CDA) as well as data platforms and analytics solutions, with hands-on experience in AI/GenAI, including LLMs, MCP and related technologies and best practices. Experience with integrating or implementing healthcare-related workflows and use cases involving critical payer operations such as Payment Integrity, Total Cost of Care, Risk Adjustment, HEDIS/Stars, Care Management, and related programs Proven track record of successfully launching and managing cloud-native products and services to support healthcare organizations. Strong overall experience in Databricks, AWS and/or Azure and related cloud infrastructure. Demonstrated ability to understand complex technical systems and experience working closely with engineering teams as well as vendor partners. Previous experience working with international teams (preference for India and / or Nepal) and proven track record of successful delivery in this environment. Excellent communication and presentation skills, with the ability to effectively communicate complex ideas to both technical and non-technical stakeholders. Experience with Agile and Scrum methodologies, and familiarity with product management tools (e.g., Jira, Confluence, ProductBoard). Exceptionally strong client / prospect acumen with the ability to both communicate product features and roadmap and listen empathetically to understand their needs/problems and how Abacus can solve their problems. Proficiency in SQL and/or other technology for data analysis and incorporating into AI use cases Strong project management skills with the ability to provide leadership in cross-functional teams to ensure on-time / on-budget delivery of commitments. A highly proactive get-it-done attitude and the skills to back it up. Self-starter with demonstrated ability to drive workstreams independently and manage risks with strong compass on when to escalate issues. Demonstrated ability to thrive in a fast-paced, dynamic startup environment. What we would like to see, but not required Significant experience working at a healthcare payer in an operational role to support healthcare payers. Depth of expertise in CMS Compliance solutions (i.e. CMS-9115 or CMS-0057) and interoperability with experience bringing related products to market. Deep familiarity with cloud platforms (e.g., AWS, Azure, Databricks, Snowflake, etc) for hosting healthcare applications and data storage. Experience with programming languages (e.g. Python) and data visualization tools (e.g., Power BI, Tableau) Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants. What you'll get in return: • Unlimited paid time off - recharge when you need it • Work from anywhere - flexibility to fit your life • Comprehensive health coverage - multiple plan options to choose from • Equity for every employee - share in our success • Growth-focused environment - your development matters here • Home office setup allowance - one-time support to get you started • Monthly cell phone allowance - stay connected with ease #LI-SB1 #LI-Remote Our Commitment as an Equal Opportunity Employer As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture-one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there's anything we can do to support that-big or small-please let us know.

About Us Abacus Insights is changing the way healthcare works for you. We're on a mission to unlock the power of data so health plans can enable the right care at the right time-making life better for millions of people. No more data silos, no more inefficiencies. Just smarter care, lower costs, and better experiences. Backed by $100M from top VCs, we're tackling big challenges in an industry that's ready for change. And while GenAI is still new for many, we've already mastered turning complex healthcare data into clear, actionable insights. That's our superpower-and it's why we're leading the way. Abacus, innovation starts with people. We're bold, curious, and collaborative-because the best ideas come from working together. Ready to make an impact? Join us and let's build the future, together. About the Role: We are seeking an experienced Technical Account Manager to support our growing client base. This role is an individual contributor reporting to the Senior Manager, Client Technical Support. The successful candidate will serve as the liaison between the product implementation team and product support. The Technical Account Manager is responsible for ensuring client's production environment operates at optimum levels, timely resolution of technical issues, driving customer satisfaction, and continuously working with the Senior Manager, Client Technical Support to improve processes. This role requires a strong technical background, excellent communication skills, and a passion for helping customers succeed with complex solutions. A successful candidate has experience and practical knowledge to support clients in the following areas: Healthcare data and software supporting payers, PBMs, or third-party administrators. Technical support and triage of complex technical problems experienced by the client. Managing product performance against a set of client SLAs. Managing and coordinating UAT (User Acceptance Testing). Promoting a product's capabilities based on the customer's needs. Organization and project management skills. Managing client relationships and coordinating deliverables. Your day to day: Client Support Operations Oversee daily operations of clients assigned to you, ensuring SLAs and KPIs are met, and production issues are resolved. Manage escalations and ensure prompt resolution of complex technical issues. Coordinate across functional teams (Product, Engineering, Client Solutions) to resolve client production issues. Collaborate with cross-functional teams (Product, Engineering, Client Solutions) to address recurring issues and improve product quality. Perform data analysis and solve complex technical issues. Draft, review and publish RCA (Root Cause Analysis), including performing 5 Whys analysis and identifying a defect elimination plan. Manage SLAs (Service Level Agreements) for clients, including providing clients and Abacus leadership with monthly SLA reports. Technical Enablement Guide clients through technical implementations, integrations, and optimization. Management and coordination of client UAT. Translate complex technical concepts into actionable insights for clients. Collaborate with product and engineering teams to influence roadmap based on client feedback. Manage Client Deliverables Manage client enhancement requests and change requests. Triage defects, resolution and QA coordination. Manage small client projects using Jira. Manage and coordinate client UAT. Manage and track all new change requests from the client. Process Improvement Develop and refine customer success processes, playbooks, and KPIs. Identify and implement improvements in support workflows, tools, and documentation. Drive standardization and automation by leveraging tools, including GenAI. Develop and maintain knowledge base articles and self-service resources. Monitor support metrics and generate reports to inform strategic decisions. Drive cross-functional initiatives to improve customer experience and product value. Customer Engagement, Success & Advocacy Develop trustworthy client relationships, resulting in referenceable clients. Ensure customers achieve their business goals through effective use of our products and solutions. Manage escalations and coordinate with support and engineering teams to resolve issues. Act as a voice of the customer within the organization. Ensure client feedback is captured and communicated to relevant teams. Drive initiatives to enhance client experience and retention. Lead Client Data Testing Work with clients to document test strategy and ensure testing validates the client's data in a way to indicate an implementation is a success. What you bring to the team: Working knowledge of the US healthcare domain and its core solutions or similar experience. Experience and ability to build and manage working relationships with internal and external team members. Ability to solve problems, both as an individual and as part of a group. Communicate clearly and concisely, both verbally and in writing, with technical and non-technical stakeholders. Ability to multi-task and react positively to frequent changes in priorities. Become a product SME, training users to utilize the software and query data. Skilled in SQL and data analysis, tracing data issues to root causes and presenting results to customers. Ability to de-escalate customer complaints. Experience with requirements gathering and document creation. Project management ability leveraging MS Office tools, or scrum master using agile methodologies. Highly skilled at project organization, time management and operates with attention to detail. Off hours/weekend work required. Bachelor's degree in computer science, business, health care administration, or equivalent experience. Ability to travel up to 5-10% of the time. Specific to Client Data Testing: Certified Scrum Master. Experience leading a QA effort for cloud software, or similar experience. Bonus points: Experience working in an operational capacity with Medicaid data sets (T-MSIS), medical claims, Rx claims, member eligibility, clinical data (EMRs, ADTs), provider, labs, and financial data sets, using Snowflake or Databricks environment. Familiar with CMS mandates on interoperability. Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants. What you'll get in return: Unlimited paid time off - recharge when you need it Work from anywhere - flexibility to fit your life Comprehensive health coverage - multiple plan options to choose from Equity for every employee - share in our success Growth-focused environment - your development matters here Home office setup allowance - one-time support to get you started Monthly cell phone allowance - stay connected with ease#LI-MS1 Our Commitment as an Equal Opportunity Employer As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture-one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there's anything we can do to support that-big or small-please let us know.

About Us Abacus Insights is changing the way healthcare works for you. We're on a mission to unlock the power of data so health plans can enable the right care at the right time-making life better for millions of people. No more data silos, no more inefficiencies. Just smarter care, lower costs, and better experiences. Backed by $100M from top VCs, we're tackling big challenges in an industry that's ready for change. And while GenAI is still new for many, we've already mastered turning complex healthcare data into clear, actionable insights. That's our superpower-and it's why we're leading the way. Abacus, innovation starts with people. We're bold, curious, and collaborative-because the best ideas come from working together. Ready to make an impact? Join us and let's build the future, together. About the Role We are looking for a highly technical and hands-on Senior Healthcare Data Modeler to lead a global data modeling team responsible for transforming conceptual and logical data models into optimized physical ERDs. This role requires a deep understanding of healthcare data domains (Claims, Membership, Enrollment, Provider, Billing, Interoperability - FHIR, HL7, ADT, CCDA, etc.) and expertise in enterprise data modeling best practices. The Senior Healthcare Data Modeler will work closely with the Director of Data Modeling to define data modeling standards, metadata governance, and data architecture strategies that align with business and technical needs. They will also collaborate with engineering, client implementation teams, and data governance teams to ensure models support operational and analytical use cases, high performance, and data integrity. This is an exciting opportunity for a technical leader with expertise in Databricks, Snowflake, schema evolution, and modern data engineering practices to shape the future of healthcare data platforms. Your day to day Data Modeling Leadership & Best Practices Lead a global team of data modelers to build scalable, high-performance physical data models aligned with enterprise architecture and industry standards. Define and enforce data modeling best practices, including schema evolution, lossless data modeling, metadata management, and data versioning. Convert conceptual and logical data models into optimized physical ERDs using enterprise data modeling tools (Erwin, ER/Studio, DBT, or similar). Ensure models support analytical (data science, actuarial, reporting) and operational (Claims, Care Management) use cases. Maintain metadata, business glossary, and data dictionaries to support data lineage and governance. Implement data quality rules and validation frameworks to meet industry SLAs and compliance requirements (HIPAA, HITRUST, CMS regulations). Technical Data Modeling Engineering Own data modeling workflows, including version control, schema deployment, and upgrade automation. Work with engineering teams to implement data models in Databricks, Snowflake, and modern cloud architectures. Optimize data models for query performance, indexing, partitioning, and storage efficiency. Ensure data enrichment (standardization, transformations, algorithms, and grouping) is seamlessly integrated into the data models. Design and document data delivery patterns using complex events or business rules to enable real-time and batch processing. Implement data federation strategies, ensuring interoperability between enterprise data lakes, cloud data warehouses, and transactional systems. Collaboration & Client Engagement Collaborate with Director of Data Modeling and client implementation teams to understand client needs, assess data model impact, and enhance models for efficient implementations. Partner with engineering and product teams to define and prioritize data model features in the product roadmap. Work with client management teams to provide support and technical expertise during client engagements. What you bring to the team 8+ years of experience in data modeling, enterprise data architecture, and cloud-based data engineering. 4+ years leading data modeling teams in enterprise environments. Expertise in enterprise data modeling tools (Erwin, ER/Studio, DBSchema, or similar). Strong hands-on experience with cloud data platforms (Databricks, Snowflake) and data lakehouse architectures. Deep understanding of healthcare data models across Core Payer (Claims, Membership, Enrollment, Provider, Billing, Premium) and Clinical Interoperability (FHIR, HL7, ADT, CCDA, etc.) domains. Experience with schema evolution, lossless data modeling, and data versioning strategies. Strong background in SQL, performance tuning, and query optimization for large-scale datasets. Hands-on experience with data engineering workflows, including data pipeline integration, ELT/ETL optimizations, and data transformation frameworks. Ability to mentor junior modelers, enforce modeling best practices, and drive adoption of enterprise data standards. Excellent collaboration skills to work with data architects, engineers, and client implementation teams. What we would like to see, but not required Experience with OBT, data Lakehouse, and metadata management frameworks. Familiarity with business intelligence (BI) and reporting solutions on modern cloud data warehouses. Knowledge of APIs, SDKs, and data distribution frameworks for enabling real-time and batch data access. Experience with data governance, security, and regulatory compliance in healthcare data management. Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants. What you'll get in return: Unlimited paid time off - recharge when you need it Work from anywhere - flexibility to fit your life Comprehensive health coverage - multiple plan options to choose from Equity for every employee - share in our success Growth-focused environment - your development matters here Home office setup allowance - one-time support to get you started Monthly cell phone allowance - stay connected with ease #LI-SB1 #LI-Remote Our Commitment as an Equal Opportunity Employer As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture-one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there's anything we can do to support that-big or small-please let us know.

About Us Abacus Insights is changing the way healthcare works for you. We're on a mission to unlock the power of data so health plans can enable the right care at the right time-making life better for millions of people. No more data silos, no more inefficiencies. Just smarter care, lower costs, and better experiences. Backed by $100M from top VCs, we're tackling big challenges in an industry that's ready for change. And while GenAI is still new for many, we've already mastered turning complex healthcare data into clear, actionable insights. That's our superpower-and it's why we're leading the way. Abacus, innovation starts with people. We're bold, curious, and collaborative-because the best ideas come from working together. Ready to make an impact? Join us and let's build the future, together. About the Role As a mission-driven AI Engineering leader, you'll guide a global team of AI engineers to deliver solutions that matter. Your leadership ensures projects run smoothly, teams stay aligned, and innovation thrives. This role directly impacts how we scale our technology to meet business needs while creating an environment where talent grows and ideas turn into results. Our team values open collaboration each day, frequent standup meetings, and a workplace grounded in mutual respect and ongoing professional growth. This role prioritizes direct, hands-on leadership and encourages active involvement with team members. If you are passionate about data engineering and ready to lead a talented team, we encourage you to apply! Your day to day Define and deliver AI strategy - Drive the development and deployment of advanced AI models and systems that power Abacus products (e.g., Abacus Agents, MCP, SQL and RAG tools). Lead cross-functional collaboration - Work closely with AI engineers, data engineers, and product teams to create solutions that boost user productivity and satisfaction. Manage and mentor teams - Oversee software development teams (30+ engineers) across multiple product lines, guiding architecture decisions, coding standards, and organizational best practices. Drive innovation and execution - Lead critical projects in AI and data engineering, ensure roadmap delivery, and maintain high quality standards. Influence architecture and operations - Participate in architectural discussions, improve processes for Agile/Scrum teams, and balance roadmap commitments with operational priorities. Scale for growth - Coach and develop talent, evolve team structure toward 50+ engineers, and foster a culture of excellence. What you bring to the team At least 8 years in engineering roles, including 3-5 years managing technical teams. At least 4 years in ML/AI engineering within high-growth environments or equivalent academic research experience. At least 2 years working with Databricks, Mosaic AI Gateway, and related Data+AI technologies. Must have hands-on experience with generative models, embeddings, fine-tuning, evaluation benchmarks, and agentic workflows (orchestration, observability, debugging) Must have experience in RAG, SQL Agents, MCP. Proven success managing engineering teams/projects to deliver production-grade systems; this includes personnel, performance, deliverables management, mentoring, coaching, etc Proficiency in Python, TensorFlow/PyTorch, and scalable ML/AI architectures; strong coding and software engineering principles. Experience building distributed, scalable systems for data processing (10s-100s TB). Strong analytical/problem-solving abilities, familiarity with adjacent roles (product, project, operations), and ability to influence technical discussions. What we would like to see, but not required Exposure to Snowflake, FHIR, or healthcare data. Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants. What you'll get in return: Unlimited paid time off - recharge when you need it Work from anywhere - flexibility to fit your life Comprehensive health coverage - multiple plan options to choose from Equity for every employee - share in our success Growth-focused environment - your development matters here Home office setup allowance - one-time support to get you started Monthly cell phone allowance - stay connected with ease #LI-SB1 #LI-Remote Our Commitment as an Equal Opportunity Employer As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture-one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there's anything we can do to support that-big or small-please let us know.

Job Description Abacus Staffing is seeking skilled and safety-conscious Forklift Operator (CROWN EXPERIENCE NEEDED) to join our team. The ideal candidate will be responsible for operating forklifts and other heavy equipment to move, load, and unload materials efficiently within our facility in West Jefferson, OH. This role requires a strong understanding of materials handling and the ability to perform heavy lifting while adhering to safety protocols. Must be able to read and speak English! Responsibilities Operate forklifts, clamp trucks, and cranes to move materials within the warehouse or production area. Load and unload products from trucks and containers safely and efficiently. Utilize RF scanners for inventory management and tracking of materials. Perform routine inspections on equipment to ensure proper functioning and compliance with OSHA standards. Maintain a clean and organized work environment, adhering to all safety regulations. Collaborate with team members to ensure timely completion of tasks and efficient workflow. Assist in training new operators on safe equipment operation practices. Experience Reach Truck Experience Needed, Crown is preferred Proven experience as a Forklift Operator or in a similar role is preferred. Strong mechanical knowledge related to heavy equipment operation is a plus. Familiarity with materials handling processes and techniques. Ability to perform heavy lifting (up to 50 pounds) as required by the job. Previous experience using RF scanners is advantageous. Certification in forklift operation is highly desirable; OSHA training is a plus. Shifts: PART TIME - work Sat and/or Mon for 10 - 20 hours each week 1st shift: 5:00 AM to 3:30 PM, 2nd shift: 3:00 PM to 11:30 PM, Payrate: $21.36/HR for 1st shift $21.86/HR for 2nd shift Abacus Staffing, 2 locations: 3812 Fishinger Blvd Hillard, OH 43026 (O) ************* Call or text with any questions OR 5953 E Main Street Columbus, OH 43213 (O) ************* Call or text with any questions

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. Assists and responds to guest requests with diligent follow-through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. Setup, maintain, and takedown of breakfast display in timely manner. Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. Periodic tours of the property to ensure the property is meeting brand standards. Assists and provides reasonable accommodation in response to guest requests whenever possible and practical Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Engage in cross training in housekeeping and laundry areas to provide assistance as needed. Other tasks as assigned by the management team. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering dicsounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

About Us Abacus Insights is changing the way healthcare works for you. We're on a mission to unlock the power of data so health plans can enable the right care at the right time-making life better for millions of people. No more data silos, no more inefficiencies. Just smarter care, lower costs, and better experiences. Backed by $100M from top VCs, we're tackling big challenges in an industry that's ready for change. And while GenAI is still new for many, we've already mastered turning complex healthcare data into clear, actionable insights. That's our superpower-and it's why we're leading the way. Abacus, innovation starts with people. We're bold, curious, and collaborative-because the best ideas come from working together. Ready to make an impact? Join us and let's build the future, together. About the Role: The Senior Manager of Sustaining and Forward Deployed Engineering will lead a multifaceted team responsible for the entire post-launch product lifecycle. This pivotal role combines the traditional responsibilities of sustaining engineering-ensuring the quality, reliability, and continuous improvement of existing products-with the dynamic, customer-facing nature of forward deployed engineering. The ideal candidate will be a strategic leader adept at managing both the internal engineering processes required to support mature products and a specialized team that works directly with customers to solve their most complex technical challenges in real-world environments. Your day to day: Build, lead and mentor a high-performing team of sustaining engineers, fostering a culture of technical excellence, accountability, and continuous improvement Lead geographically distributed teams across the US, India, and Nepal, fostering an inclusive, respectful, and collaborative environment Oversee all sustaining engineering activities, including root cause analysis of field issues, bug fixes, and the implementation of design enhancements Manage the product lifecycle from post-launch to end-of-life, ensuring product reliability, quality, and compliance with regulatory standards Drive initiatives for cost reduction, yield improvement, and product variability reduction Collaborate closely with cross-functional teams including product development, operations, quality assurance, and customer support to resolve product production issues and streamline processes Administer the engineering change process and ensure any solutions deployed in the field find their way back to the product when warranted Develop and manage the departmental budget and resource planning for sustaining engineering projects Forward Deployed Engineering Team Management: Build, lead, and mentor a high-performing team of Forward Deployed Engineers (FDEs) who are embedded with strategic customers Set the technical vision and strategy for customer engagements, guiding the team in designing and delivering innovative and impactful solutions Oversee the entire lifecycle of customer-facing projects, from initial scoping and technical discovery to deployment and post-deployment support Act as a key technical advisor for strategic clients, understanding their business objectives and ensuring the successful implementation of our products Foster a customer-first mindset within the FDE team, emphasizing practical problem-solving and rapid iteration Translate insights and feedback from customer engagements into actionable product improvements by collaborating with core product and engineering teams Ensure the FDE team develops reusable tools, playbooks, and best practices to accelerate future deployments What you bring to the team: Bachelor's degree in Engineering or a related technical field; a Master's degree is preferred A minimum of 8-10 years of experience in an engineering role, with at least 3-5 years in a management position leading technical teams Proven experience in sustaining engineering, product support, or a related field, with a strong understanding of product development lifecycles Experience in a customer-facing technical role such as solutions engineering, technical account management, or forward deployed engineering is highly desirable Demonstrated ability to lead and motivate a team of engineers, with a passion for mentorship and career development Strong project management skills with the ability to manage multiple complex projects simultaneously Excellent problem-solving and analytical skills, with a data-driven approach to decision-making Exceptional communication and interpersonal skills, with the ability to effectively interact with both internal stakeholders and external customers at all levels A deep understanding of software development, system integration, and deployment in customer environments Ability to thrive in a fast-paced, ambiguous environment and make sound decisions under pressure Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants. What you'll get in return: Unlimited paid time off - recharge when you need it Work from anywhere - flexibility to fit your life Comprehensive health coverage - multiple plan options to choose from Equity for every employee - share in our success Growth-focused environment - your development matters here Home office setup allowance - one-time support to get you started Monthly cell phone allowance - stay connected with ease #LI-MS1 Our Commitment as an Equal Opportunity Employer As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture-one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there's anything we can do to support that-big or small-please let us know.

As an Offensive Cybersecurity Engineer, you'll perform penetration testing on web applications, APIs, and mobile applications, create detailed cybersecurity reports, and stay updated with the latest testing techniques and tools. You'll also present findings to customers, train team members, and develop scripts to automate testing processes. We are looking for a passionate Cybersecurity professional to join our best in class global team. Responsibilities (including but not limited to): • Perform cybersecurity risk assessments on complex, enterprise organizations. Systems and services include, but are not limited to: Microsoft 365, Amazon Web Services, Google Cloud Platform, Traditional Active Directory, Endpoint Detection and Response systems, Email Security Systems, and Networking Equipment. • Identify and evaluate security misconfigurations and vulnerabilities while considering compensating controls and operational needs across the aforementioned systems and services. • Analyze the potential impact and likelihood of identified risks across different environments (on-prem, cloud, hybrid). • Write highly detailed technical reports on the findings, mitigation strategies, compensating controls, and methodology that can then be digested by both an executive and technical audience. • Create and conduct technical reviews of various highly detailed cybersecurity testing reports. • Research and stay up to date with the latest testing techniques, tools, and methodologies. • Present reports to customers and discuss nuanced technical recommendations, with the expectation of leading customer presentations within 3 months. • Discuss with, collaborate with, and train teammates from the Cybersecurity Red Team around various tools and techniques associated with cybersecurity risk assessment. • Assist team members on other projects and engagements, such as Social Engineering, Network Penetration Testing, and Vulnerability Review. Skills: • Critical and creative thinking to strategize how to add value to customer engagements. • Ability to self-manage time and commitments. • Strong attention to detail and well-organized. • Highly motivated to continuously learn and innovate. • Excellent verbal and written communication skills, especially when communicating complex concepts to non-technical audiences. • Exceptional spelling and grammar skills for writing and proofreading documents. • Familiarity and comfortability operating with ScoutSuite and other cloud-based tools. You'll love this job if you: • Value, integrity, and honesty above all else in a non-negotiable way. • Have a passion for the information security industry and helping people. • Are capable of managing time efficiently and meeting deadlines with multiple concurrent projects. • Are able to work within constraints and to challenge the status quo. • Are able to self-direct work, orient to action, and truly own the position. • Have a collaborative attitude and mindset with colleagues and team members Qualifications: • 3+ Years of professional technology experience (I.e., Sysadmin, Networking, Cloud infrastructure, Software Development, etc.) (Required) • 2+ Years experience auditing major cloud platforms, like Azure, AWS, and GCP (required) • 2+ Years of Penetration Testing Experience (nice to have) • Bachelor's Degree in one of the following areas of concentration: Computer Science, Software Development, Information Technology, Cybersecurity (nice to have) • One or more of the following certifications (nice to have) o Certified Information Systems Security Professional (CISSP) o Certified Information Security Manager (CISM) o Certified Ethical Hacker (CEH) o AZ-500: Microsoft Certified - Azure Security Engineer o AWS Certified Security - Specialty Google Professional Cloud Security Engineer CPSA (Practitioner Security Analyst) CRT (Registered Penetration Tester)

As our Incident Response Project Manager, you will be primarily dedicated to external, client-facing projects within our Incident Response team. You will be the driving force behind successful, thorough, and robust project deliverables that result in progressive change and secure enhancements to our client's technical environments. As the primary face of the team on client calls, you will field questions, establish trust, and set precedent as the go-to person for all incident-related matters. You will be tasked with understanding the current state of an incident, establishing ownership of the overall direction of containment and recovery, and ensuring all parties are aligned with the verticals defined. Constantly in sync with the primary lead engineer leading containment and recovery strategies and delivering agreed-upon strategic initiatives to all parties, you will work as part of a dynamic, flexing team - ready to respond at a moment's notice mapping into your team's on-call rotation. This position will report directly to our Director of Incident Response PMO. Responsibilities (including, but not limited to): Project Management Coordinates multiple, external technical projects from inception to completion: Follows established core processes, project templates, and methodologies Takes a lead in Professional Services stand-ups & meetings Collaborates on project planning, project design, preparation of deliverables, timelining, and contingency planning Understands SOW requirements and converts them into realistic, executable project plans Manages the project resources to effectively execute on-time deliverables Tracks and manages the project budget from the outset through successful completion Tracks and oversees T&M project scope and related time entries, confirming their validity Employs creative measures to keep project scope contained Ensures QA standards are being met before project delivery Outlines goals, strategy, and execution with Entara's engineers: Assists in the initial triage and establishment of access for project kick-off Drives team's development of project proposals and scope documentation Leverages conflict management techniques to address disagreements Assigns and aligns necessary resources, understanding resource requirements and capacity (perm or contracted) on projects, maximizing available resources and leveraging each engineer's skill set effectively Follows up with engineers on a weekly, daily, or (when necessary) hourly basis to understand the progress of their assigned work and to identify potential roadblocks Monitors and summarizes progress of project(s) to stakeholders: Entara Leadership Finance Client Contacts and IR Partners Sets and conducts status meetings with client contacts, keeping them informed of progress and setting proper expectations Leads the creation of PowerPoint presentations and project reports as required for large projects Participates in incident response on-call rotation for incoming IR projects Identifies and understands when it is necessary to escalate issues to higher-level resources Addresses billing disputes, overruns, and customer service issues with meaningful resolutions, looping in additional Entara resources as necessary Conducts post-mortems to outline lessons learned and improve internal processes Problem Solving Becomes an active part of project teams solving technical or business roadblocks until a resolution is reached and the outcome is personally verified Perseveres in making sound judgment calls when lacking one or more desired resources or data points Challenges technical or business requirements ensuring that we deliver the right solution, at the right price, at the right time Leverages and employs an understanding of intermediate to advanced systems configuration, management, and maintenance in areas including the following (this is a sample but not exhaustive listing of work areas and project tasks assigned to our IR-focused engineers ): Microsoft-related technologies: Windows Server, Exchange, SQL Server, SharePoint, Active Directory, GPO, LAPS, SCCM, MDT, Intune, 0365, Azure etc. Virtualization technologies: VMware and Microsoft Hyper V Restore and reimage virtual servers from images and various backup solutions Restore and rebuild ESX and Hyper-V hosts, domain controller, etc. Mount ISOs to virtual systems Upload virtual templates to any hypervisor Out of Band access to Physical systems Leverage console access such as ILO and iDrac to establish remote connection to offline physical systems Backup and disaster recovery solutions for both desktops and servers Access solutions: VPN, Remote Desktop, Citrix, etc. Diagnostic tools; review event logs, Syslogs, monitoring data, and memory dumps to troubleshoot issues. Security-enhancing solutions for systems and applications (including MFA and endpoint protection). Metrics Measuring Success Maintains billable utilization targets Ensures all mandatory reports are generated and updated daily Meets or exceeds deadlines for all assigned projects Keeps projects profitable while not skimping on quality Leverages cost variance and schedule variance formulas to measure project success Contributes to the team's attainment of high customer satisfaction scores on project delivery Records complete change details, time worked entries, and work notes in ServiceNow in real-time Identifies opportunities for process improvement Following Process Follows Entara's project process to execute project deliverables: configure, test, implement, refine, document, monitor, and transition to appropriate stakeholders. Follows Entara's Change Management Process to perform approved changes in client environments Communicates internally and (as directed) externally to provide timely information regarding project status, promised follow-ups, and requested feedback on a detailed and professional basis. Skills and Experience: You're a knowledge seeker. Regardless of method, you have obtained and exposed yourself to knowledge centers that have qualified you to master technical project delivery and the systems engineering required to successfully recover, deploy, and enhance infrastructures. You ideally have a four-year degree in a relevant field and are working towards or have already obtained your PMP certification. You've managed projects as the assigned “PM” instead of only having delivered them as an engineer. You enjoy the dynamic of wearing multiple hats and taking the lead on client-facing communication, expectations, and timelines. You've owned client-facing projects and have established a consultative rapport resulting in high client satisfaction levels upon project closure. You have at least 5 years of experience delivering IT waterfall projects working with systems and virtualization with exposure to enterprise infrastructures. You keep us true to our word. You have a tried-and-true organizational system to keep yourself (and others) on task while ensuring exceptional quality. You possess a winning combination of superb writing skills and highly refined verbal communication skills. You convey energy, confidence, and genuine interest over a call just as easily as you convey competence, professionalism, and trustworthiness in person. You translate to a C-Suite audience as seamlessly as you “talk tech” with engineers. Your emails are professionally worded, grammatically pristine, with the right pinch of personality. In any medium, you pride yourself in clear, effective, and persuasive communication. You have an approach to working hours that is more adaptable than the traditional "9-to-5". As this team responds to business-critical remediation projects, we are looking for an individual who is career-driven and won't shrink back when work requirements extend into evenings, weekends, and holidays. While travel is minimal, you're also open to getting on a plane when needed to be present at client sites when a project requires it. On the flip side, your hard work is rewarded with a generous comp plan that grows with the efforts you contribute, a flexible PTO policy, and an equally inspiring team that climbs mountains together. You are ready to be an effective remote worker and have a dedicated, private space for a home office with a private internet connection with at least 50MBPS bandwidth. Public WiFi and shared common spaces do not meet these standards. Desired Personality Traits: A Mythical Character. You aren't alarmed when someone expects you to be a hero; in fact, you pride yourself on frequently delivering big just when all hope seems lost. Your persistence is notable, and you are a determined soul who insists on turning “We can't” into “We can” If you meet a roadblock, you'll try to scale it, dodge it, or blast through it before ever admitting defeat. The Devil is in the Details. You have an angelic ability to sort through chaos and make order. Your eye and attention for details helps you uncover hidden gems, while your thorough documentation and status updates capture and convey every facet of each stone. Corporate Usain Bolt. You're capable of moving rapidly from task to task without getting rattled. Your desk is clear, your email inbox is empty, your kitchen counters aren't cluttered, and you never spend 15 minutes tearing around the house in a desperate hunt for your car keys or train pass. You are a lean, mean, well-oiled machine. A Combo Meal. Your style is winningly ambidextrous. While you are known to be a loyal teammate and never falter on your commitment to seeing others thrive, you are not a push-over. You will fight back and advocate for the best marriage of client desires and superb delivery-pushing us along the path towards perfection. If Samwise Gamgee and Monica Geller had a child, it would be you. Emotionally Mature. Through your years of experience, you've learned that occasional hiccups are inevitable and now know enough to just keep moving towards the end goal. You're calm under pressure, encourage respectful dialog, and understand that communication is the balm that can soothe the sting of conflict. The Benefits of Working for Entara, an Abacus Group Company: Exposure to a diverse array of technologies. Internal opportunities for career advancement. Part of a team of experienced professionals that aim to deliver exceptional service Competitive compensation. Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO. Opportunities to further technical education through online courses. Positive, friendly, and supportive office environment.

Responsive recruiter Benefits: 401(k) Company parties Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Solution Architect / Technical Lead (12-Month Contract) Remote Flexible - Contractor Contract-to-Hire Start Date: January 2026 We are looking for a seasoned Solution Architect / Technical Lead for a 12 month project starting in January 2026, who can shape the vision, guide the build, and stay hands-on through delivery. This is a contract role that demands technical depth, strong leadership, and the ability to keep a full-stack team moving in sync. You will work closely with our internal Solution Architect to define the architecture, set the direction, and translate ideas into a clear technical path. Once the plan is set, you will lead the development team through execution, protect the integrity of the solution, and step in as a senior engineer when needed. Your work will help modernize key functionality and ensure the build stays reliable, scalable, and aligned with business goals. What You Will Do Partner with internal Architects to design end-to-end solutions Lead a full-stack development team through implementation and delivery Set technical standards, review designs, and maintain architectural consistency Translate business needs into clear technical tasks and development plans Guide developers, resolve blockers, and ensure the team stays aligned Serve as a hands-on senior developer during critical development cycles Provide strategic technical direction, especially around modernization and integration Ensure all solutions meet performance, security, and scalability expectations Oversee code quality, peer reviews, and adherence to best practices Support planning, estimations, sprint reviews, and release readiness Technical Requirements All team members, including the Technical Lead, must be full-stack with 3+ years of practical experience in: .NET 8 MVC .NET Framework Angular RabbitMQ Azure Service Bus T-SQL Azure Functions Azure App Services Azure DevOps Pipelines (build and release) As the Solution Architect / Technical Lead, you should be able to guide the team in each of these areas and step in to solve complex technical challenges. What You Bring Proven experience as a Solution Architect or Technical Lead on enterprise systems Strong architectural judgment and the ability to defend technical decisions Comfort working in complex environments with multiple moving parts Clear communication skills with the ability to align both technical and non-technical stakeholders Experience leading full-stack teams through design, build, testing, and deployment Ability to break down large initiatives into structured, actionable work Hands-on engineering mindset with a high bar for quality Calm, steady leadership under pressure Contract Details 12-month engagement Start Date: January 2026 This is a remote position. Compensation: $90,000.00 - $120,000.00 per year Starr & Associates is a top tier management consulting firm determined to change the way the world does business! We are always looking for the brightest minds that the business world has to offer. If you are intellectually curious, service oriented, self-motivated, hardworking, entrepreneurial and desire to work with the best, then we just may have a place for you! We provide a fast-paced, ever-evolving, enlightening but fun work environment that keenly focuses on the needs of our clients. Come join our team to change the business landscape one engagement at a time!

Job Description Abacus Staffing is seeking skilled and safety-conscious Forklift Operator (CROWN EXPERIENCE NEEDED) to join our team. The ideal candidate will be responsible for operating forklifts and other heavy equipment to move, load, and unload materials efficiently within our facility in West Jefferson, OH. This role requires a strong understanding of materials handling and the ability to perform heavy lifting while adhering to safety protocols. Must be able to read and speak English! Responsibilities Operate forklifts, clamp trucks, and cranes to move materials within the warehouse or production area. Load and unload products from trucks and containers safely and efficiently. Utilize RF scanners for inventory management and tracking of materials. Perform routine inspections on equipment to ensure proper functioning and compliance with OSHA standards. Maintain a clean and organized work environment, adhering to all safety regulations. Collaborate with team members to ensure timely completion of tasks and efficient workflow. Assist in training new operators on safe equipment operation practices. Experience Reach Truck Experience Needed, Crown is preferred Proven experience as a Forklift Operator or in a similar role is preferred. Strong mechanical knowledge related to heavy equipment operation is a plus. Familiarity with materials handling processes and techniques. Ability to perform heavy lifting (up to 50 pounds) as required by the job. Previous experience using RF scanners is advantageous. Certification in forklift operation is highly desirable; OSHA training is a plus. Shifts: 1st shift: 5:00 Am to 3:30 PM Tuesday - Saturday OT Available 2nd shift: 4:00 PM to 2::30 PM Tuesday - Saturday OT Available Payrate: $21.36/HR for 1st shift $21.86/HR for 2nd shift Abacus Staffing, 2 locations: 3812 Fishinger Blvd Hillard, OH 43026 (O) ************* Call or text with any questions OR 5953 E Main Street Columbus, OH 43213 (O) ************* Call or text with any questions

A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will act as an escalation point for the service desk for all things network related. As a Network Services Engineer you will bring your experience with Cisco, Juniper networking, and next generation firewall technologies to assist in providing superior customer experience and technology. This position requires a high level of professionalism while performing daily network support tasks as required. While Network Services Engineers primarily work on the “manage and maintain” aspect of client support, they also have the ability to promote infrastructure improvements and assist with client projects and assessments as needs arise. Responsibilities: Be able to troubleshoot End user connectivity from/to office and Data Centers, remote connections (Meraki, VPN, Citrix) Support Network core infrastructure between multiple data centers and geographical regions based on routing protocols (OSPF, BGP) and various connectivity methods such as, Shared Point to Points, Direct x-connects, GRE VPNs. Support and troubleshoot Internet connectivity for variety of clients with own DIAs and Data Center Internet connections Create Layer 1, 2, and 3 network diagrams as necessary for all client environments. Perform Root Cause Analysis on repetitive or major network-related issues to implement permanent resolutions Understand Palo Alto NG firewall rules and policy and be able to create and troubleshoot unique clients firewall requirements Be able to work independently to configure, setup and lead installation projects for existing clients Be able to support any specific client requirements for Voice/Video/Security from 3rd party Vendors Possess understanding knowledge to support IPSec VPNs with variety of hardware, Policy based routing and variety of Cloud based computing and multi-site multi-platform connectivity Work through a daily queue in ticketing system maintaining proactive communication with clients and adhering to ticket SLA's. Update ticketing system time entries and work notes in real-time Be able to work directly with high profile clients to understand the needs and potential issues they are experiencing with infrastructure. Respond to escalation requests from lower-tier teams, taking ownership of assigned issues Skills: Cisco networking and firewall deployment and support experience gained within a large enterprise or service provider environment. Working knowledge and support experience with Juniper firewalls and switches. Excellent LAN/WAN fault diagnostic and troubleshooting skills, including in-depth knowledge of Spanning Tree, TCP/IP, DHCP, DNS, BGP, OSPF, VPN, IPSEC, MPLS, QOS, NATs and ACLs. A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking concepts. Solid understanding of virtualization and network integration with VMware infrastructure. Experience with network monitoring platforms. Knowledge and working experience with Next Generation firewalls including but not limited to: Meraki Security Appliances Juniper Cisco Palo Alto Ability to prioritize and multitask. Willingness to learn new technologies and maintain industry knowledge. Excellent communication and interpersonal skills. Work with and be a part of collaborative team environment. Qualifications 3+ years of Networking experience Bachelor's degree a plus Industry certifications a plus Flexibility for after hours and weekend work Ability to work on call rotation Benefits of Working for Abacus Exposure to diverse array of technologies Part of a team of experienced technicians that aim to deliver exceptional service Competitive compensation Robust benefits package; medical, dental, vision, disability, life insurance, 401k, and PTO Opportunities to further technical education through online courses Positive, friendly, supportive office environment Workplace perks such as healthy snacks, wellness programs, and fun events

About Us Abacus Insights is changing the way healthcare works for you. We're on a mission to unlock the power of data so health plans can enable the right care at the right time-making life better for millions of people. No more data silos, no more inefficiencies. Just smarter care, lower costs, and better experiences. Backed by $100M from top VCs, we're tackling big challenges in an industry that's ready for change. And while GenAI is still new for many, we've already mastered turning complex healthcare data into clear, actionable insights. That's our superpower-and it's why we're leading the way. Abacus, innovation starts with people. We're bold, curious, and collaborative-because the best ideas come from working together. Ready to make an impact? Join us and let's build the future, together. About the Role: As a skilled and mission-driven Senior Data Solutions Engineer, you will lead, direct, drive and participate in the day-to-day operations of a team of software, and UI/UX engineers working closely with QA engineers, product owners and business. You provide technical leadership for multiple, diverse, and geographically distributed teams. You will coach and guide teams to enable future success. Also be a partner with engineering managers, directors and VP on strategic initiatives and future business growth opportunities especially around AI and ensuring the engineering organization can scale to meet the need. As a member of the engineering team, you are responsible for coaching, mentoring, managing, and leading the talent within an agile environment. Your day to day: Help shape the direction of our data solution features in our products. Drive the deployment of state-of-the-art data products and user experiences that directly impact on the capabilities and performance of Abacus's products and services (e.g., Data Solution UI/UX) Work closely with cross-functional teams, including AI engineers, data engineers, and product teams, to deliver impactful data solutions that enhance user experience with our data products Skillful at driving critical projects (e.g. Data products engineering and Innovation, Development Productivity and Benchmarking) Adept at clear, confident communication with executive staff Meaningful experience in the world of Data, UI/UX and AI Capable of credible customer interactions Mentoring development team members to ensure delivered solutions adhere to the software architecture strategy, coding standards, and established organizational policies and procedures Participating in software architectural discussions, influencing decisions, and collaborating with peers to maintain consistency across the organization Identifying people and process improvement strategies for the Agile/Scrum team(s) Communicate organizational updates to ensure teams adhere to the established policies and procedures Help shape the roadmap and execute its delivery Ensure projects are completed on time and according to our quality standards Facilitates communication upward around architecture, design, and implementation objectives Proven experience in leading software development teams or projects Excellent knowledge of software development and UI/UX design, QA and test automation, and experience with agile development methodologies Demonstrated knowledge of UI/UX, Cloud Architecture, AI Architecture, Massive Parallel Processing (MPP) compute frameworks for Data+AI platforms, and Security, Good understanding of Incident Management, Configuration Management, Operational efficiency and Customer Escalation Management preferred. Can manage the balance of delivering on our roadmap commitments while dealing with interruptions and client escalations Good experience with open source Coach and mentor software developers, develop staff skills, provide continuous feedback (i.e. one on ones) and are responsible for annual reviews. Has relentlessly high standards (is never satisfied with the status quo) Innovation and outside the box thinking Has passion and conviction and the innate ability to inspire passion in others Responsible for protecting, securing, and proper handling of all confidential data held by Abacus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Abacus or our clients. What you bring to the team: Full-stack development experience with strong UI/UX knowledge Minimum of 5 years of UI/UX experience. Programming experience with React, JavaScript or similar UI/UX technology. Experience with AI assisted UI/UX creation and building UI/UX on top of data systems (i.e. Streamlit and BI on top of Databricks and/or Snowflake). Experience with dashboard creation using BI (i.e. Tableau, PowerBI, etc.) Minimum of 2 years of experience with Data Lakehouse, ideally Databricks. SQL and Python query experience Ability to drive end-to-end UI/UX and system development, from research and prototyping to deployment and monitoring Strong analytical and problem-solving skills, with a passion for improving UI/UX-driven user experiences Strong coding and software engineering skills, and familiarity with software engineering principles around testing, debugging, code reviews and deployment Possesses a level of breadth and depth of software and UI/UX development experience that allows for influence and competence in technical discussions with internal and external stakeholders Solid understanding of roles adjacent to the software development (product management, project management, client delivery, operations etc.). Ability to adapt to these roles as defined at Abacus and work with others in these roles Proven record of success of driving projects towards delivering production grade systems supporting customers Nice to have experience with, but not required: Snowflake, FHIR, Healthcare Data exposure Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants. What you'll get in return: Unlimited paid time off - recharge when you need it Work from anywhere - flexibility to fit your life Comprehensive health coverage - multiple plan options to choose from Equity for every employee - share in our success Growth-focused environment - your development matters here Home office setup allowance - one-time support to get you started Monthly cell phone allowance - stay connected with ease#LI-MS1 Our Commitment as an Equal Opportunity Employer As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture-one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there's anything we can do to support that-big or small-please let us know.

About Us Abacus Insights is changing the way healthcare works for you. We're on a mission to unlock the power of data so health plans can enable the right care at the right time-making life better for millions of people. No more data silos, no more inefficiencies. Just smarter care, lower costs, and better experiences. Backed by $100M from top VCs, we're tackling big challenges in an industry that's ready for change. And while GenAI is still new for many, we've already mastered turning complex healthcare data into clear, actionable insights. That's our superpower-and it's why we're leading the way. Abacus, innovation starts with people. We're bold, curious, and collaborative-because the best ideas come from working together. Ready to make an impact? Join us and let's build the future, together. About the Role: We are seeking an experienced Data Product Manager to lead the strategy, development, and optimization of payment integrity data products for healthcare payers, with focus on both prospective and retrospective solutions that enhance claims accuracy, prevent improper payments, accelerate payment recovery, and support regulatory compliance. The ideal candidate will have deep expertise in payment integrity operations and analytics, 3-5 years of data product management experience, be knowledgeable of the application of GenAI to payment integrity use cases and have a demonstrated history of successfully delivering payment integrity solutions to healthcare payers. You will be responsible for leading a cross-functional team to deliver innovative data products that solve data usability challenges, accelerate business value, and improve efficiency for US healthcare payers. Your day to day: Product Strategy and Vision: Develop and execute product strategy for assigned data products in alignment with company objectives and payer business needs. Define and prioritize product roadmap and features aligned to business objectives. Domain and Subject Matter Expertise: Leverage your experience and expertise in US healthcare payer data, payment integrity operations and analytics, and US health insurance markets to oversee and manage the product development lifecycle for payment integrity data products. Cross-Functional Leadership: Coordinate with cross-functional team members, including Subject-matter Experts, Data modeling, Data quality and telemetry, Sales, and Customer Success, to deliver data products on time and within scope. Foster a collaborative environment and ensure effective communication across all functions. Stakeholder Management: Engage with key stakeholders (internal and clients) to gather requirements, understand business needs, and align product features with unmet buyer needs and client expectations. Communicate product vision, updates, and performance metrics clearly and effectively to all stakeholders. Performance Monitoring: Establish and track key performance indicators (KPIs) to measure data solutions' success and identify opportunities for improvement. Use data-driven insights to inform decision-making and drive continuous enhancement of data solutions. What you bring to the team: Product Management Experience: 3+ years of product management experience including product strategy execution, data analytics proficiency, agile delivery, and relevant technologies and tools. Domain Expertise: US healthcare payer data, payer operations and/or analytics, Medicare, Medicaid, Marketplace, and Commercial health insurance programs. Subject Matter Expertise. Healthcare payment integrity including both prospective and retrospective approaches and hands-on experience with relevant data sources and datasets (e.g. claims, provider, member, enrollment, contracts/fee schedules, notes, etc.). Communication Skills: Excellent written and oral communication skills, with the ability to clearly articulate complex concepts, tell a story, and engage effectively with stakeholders at all levels. Collaborative Approach: Proven ability to lead cross-functional teams and coordinate efforts across multiple roles and functions to achieve product objectives. Self-starter. Demonstrated ability to drive workstreams independently, leader with influence, and manage risks with strong compass on when to escalate issues. Agility. Demonstrated ability to thrive in a fast-paced, maturing start-up environment. What we would like to see, but not required: Background/demonstrable experience in application of GenAI to operational and/or analytic payment integrity use cases. Relevant certification: Product Management, Big Data, Data Analytics (e.g., Certified Scrum Product Owner, Google Data Analytics Professional Certificate). Experience with data analytics, data management and visualization tools (e.g. SQL, Power BI, Tableau) Experience with Agile methodologies and product management tools. Advanced degree in a relevant field (e.g., Data Science, Business Administration, Healthcare Management). Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants. What you'll get in return: Unlimited paid time off - recharge when you need it Work from anywhere - flexibility to fit your life Comprehensive health coverage - multiple plan options to choose from Equity for every employee - share in our success Growth-focused environment - your development matters here Home office setup allowance - one-time support to get you started Monthly cell phone allowance - stay connected with ease #LI-JA1 Our Commitment as an Equal Opportunity Employer As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture-one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there's anything we can do to support that-big or small-please let us know.

About Us Abacus Insights is changing the way healthcare works for you. We're on a mission to unlock the power of data so health plans can enable the right care at the right time-making life better for millions of people. No more data silos, no more inefficiencies. Just smarter care, lower costs, and better experiences. Backed by $100M from top VCs, we're tackling big challenges in an industry that's ready for change. And while GenAI is still new for many, we've already mastered turning complex healthcare data into clear, actionable insights. That's our superpower-and it's why we're leading the way. Abacus, innovation starts with people. We're bold, curious, and collaborative-because the best ideas come from working together. Ready to make an impact? Join us and let's build the future, together. About the Role The DevOps Team focuses on improving the telemetry and availability of Abacus' product offerings while contributing to the sustainability of engineering practices across the organization. As the "engineers behind the engineers," we handle a diverse set of tasks from across the DevOps spectrum. In this role, you will work in many contexts, using a variety of tools and technologies to remove obstacles and keep the engineering organization moving efficiently and effectively. We are a small, nimble team making an outsized impact. Your day to day: Architect, build, and maintain secure, scalable, HIPAA- and HITRUST-compliant infrastructure on multiple cloud platforms (AWS and Azure). Design, implement, and manage scalable, secure, and highly available cloud infrastructure. Define DevOps architecture best practices and lead the strategic direction for CI/CD and Infrastructure as Code (IaC). Collaborate with engineering, product, and security teams to design robust infrastructure solutions. Develop and maintain CI/CD pipelines using Python-based scripts to automate testing, validation, and deployment workflows. Architect and manage containerized environments using Docker and Kubernetes (EKS, AKS, and self-hosted). Design and implement comprehensive monitoring and observability using tools like Prometheus, Grafana, and Splunk. Drive design, implementation, and adoption of our custom Python- and cloud-based deployment platform with an eye toward continuous delivery. Be a leader and promoter of best practices both within the team and across the organization. Partner with cross-functional teams to ensure infrastructure reliability and scalability. Troubleshoot and resolve complex infrastructure and deployment issues. Continuously improve automation, monitoring, and security practices. Mentor team members and advocate for DevOps best practices. Stay current with emerging technologies and recommend improvements to our architecture. What you bring to the team: 7+ years of development experience, including architecture and design of complex systems. Deep cloud experience (AWS preferred). Strong Linux systems administration and networking knowledge. Hands-on experience implementing CI/CD systems using platforms like GitLab, Jenkins, or Travis. Expertise in containerization (Docker and Kubernetes). Proficiency with scripting and automation tools (Bash, Python, Terraform). Knowledge of best practices for building efficient, maintainable, testable, and portable applications. Keen attention to detail and excellent communication skills. A team-first attitude and a passion for continuous improvement. Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants. What you'll get in return: Unlimited paid time off - recharge when you need it Work from anywhere - flexibility to fit your life Comprehensive health coverage - multiple plan options to choose from Equity for every employee - share in our success Growth-focused environment - your development matters here Home office setup allowance - one-time support to get you started Monthly cell phone allowance - stay connected with ease#LI-MS1 Our Commitment as an Equal Opportunity Employer As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture-one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there's anything we can do to support that-big or small-please let us know.