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Emprise Bank Part Time jobs

- 620 jobs
  • Part Time Teller - Wichita, KS (21st & Webb)

    Emprise Bank 2 4.5company rating

    Wichita, KS jobs

    At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals. We are currently seeking a Part Time Bank Teller to join our 21st & Webb team. As a Teller, you will have the opportunity to work in a professional environment while having direct contact with our valued customers. As a trusted customer adviser and product expert, you will be able to recommend products and services to provide a better banking experience for our customers. A successful candidate will have: Exemplary customer service experience Confident and articulate communications skills Initiative and strong work ethic Problem resolution skills Strong attention to detail An understanding of and commitment to our values Attitude and aptitude to engage in continuous development Essential functions of the role: Process everyday banking transactions for our customers Monitor and maintain accuracy of own transactions and record keeping Develop trusted relationships with branch customers, partners, and teammates Recommend products and services to our customers Complying with bank operational and security procedures Complete any additional branch-specific responsibilities as assigned Requirements High school diploma or equivalent required 1+ years of previous customer service experience preferred Proficiency with Microsoft Office products preferred Hours: (30 hours per week) Monday - Friday: 1:00pm-6:00pm (hours will vary) Saturday 8:45am-12:00pm (rotating) Benefits In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates! At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply. To learn more, please visit our website at ******************** Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace. Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.
    $29k-33k yearly est. 60d+ ago
  • Walmart Part Time Retail Merchandising Associate

    Falcon Farms 3.2company rating

    Fort Scott, KS jobs

    JOIN FALCON FARMS AS A PART-TIME FLOWER MERCHANDISER! Do you have the following skills, experience and drive to succeed in this role Find out below. This is your chance to join one of the most recognized companies in the floriculture industry and be part of an exciting mission: bringing color and joy to our customers' lives through beautiful floral arrangements! As a Flower Merchandiser, you will have a direct impact on every store you visit, ensuring that our flowers are perfectly displayed to delight every shopper. At Falcon Farms, we value quality, commitment, and, above all, our team. We will provide you with all the tools you need, including a planned route, to ensure success on every visit. Please follow this link to watch a video about the activities and responsibilities of our merchandisers t=0 What We Offer: Pay: $35.00 per service Schedule: Monday, Wednesday, Friday 1h flexible Paid training to become an expert in flower handling. Mobile phone allowance to stay connected. Transportation expense reimbursement per route. Access to medical, dental, and vision benefits for full-time employees. Your Responsibilities: As our Flower Merchandiser, you will be the face of Falcon Farms in each store and collaborate directly with our clients. You will have the opportunity to work independently while collaborating with local teams to create unforgettable displays and optimize inventory. Daily Commitment: Ensure flower displays are immaculate and attractive. Restock, organize, and monitor flower inventory. Use your mobile device to communicate with your supervisor and report activities. Interact professionally and friendly with employees, managers, and customers. Support During Festive Seasons: During key dates such as Valentine's Day, Mother's Day, and Christmas, we will need you to ensure each store is prepared for the festive demand. Department Resets: Participate in setting up new displays and inventory adjustments when necessary. Teamwork: While you will work independently, you will support your teammates with special activities when needed. Physical Requirements: This position requires energy and willingness to perform physical tasks: Ability to lift and move boxes weighing up to 40 pounds frequently. Ability to bend, stretch, and lift products above your shoulders. Walk and stand for most of the shift. Basic Requirements: Must be at least 18 years old. Ability to read, write, and understand instructions in English. Reliable transportation to reach assigned locations. Internet access and a smartphone. Availability to work during peak season (November to May). Make Your Mark at Falcon Farms! If you are ready to join a team passionate about excellence and bringing joy through beautiful floral arrangements, we invite you to apply today! xevrcyc As part of the hiring process our company will participate in the e-verify process and make each new employee's I9 information available to DHS for verification. or more information about our company, visit:
    $35 hourly 2d ago
  • Walmart Part Time Flower Merchandiser (Paid Train

    Falcon Farms 3.2company rating

    Chanute, KS jobs

    JOIN FALCON FARMS AS A PART-TIME FLOWER MERCHANDISER! Are you the right candidate for this opportunity Make sure to read the full description below. This is your chance to join one of the most recognized companies in the floriculture industry and be part of an exciting mission: bringing color and joy to our customers' lives through beautiful floral arrangements! As a Flower Merchandiser, you will have a direct impact on every store you visit, ensuring that our flowers are perfectly displayed to delight every shopper. At Falcon Farms, we value quality, commitment, and, above all, our team. We will provide you with all the tools you need, including a planned route, to ensure success on every visit. Please follow this link to watch a video about the activities and responsibilities of our merchandisers t=0 What We Offer: Pay: $35.00 per service Schedule: Monday, Wednesday, Friday 1h flexible Paid training to become an expert in flower handling. Mobile phone allowance to stay connected. Transportation expense reimbursement per route. Access to medical, dental, and vision benefits for full-time employees. Your Responsibilities: As our Flower Merchandiser, you will be the face of Falcon Farms in each store and collaborate directly with our clients. You will have the opportunity to work independently while collaborating with local teams to create unforgettable displays and optimize inventory. Daily Commitment: Ensure flower displays are immaculate and attractive. Restock, organize, and monitor flower inventory. Use your mobile device to communicate with your supervisor and report activities. Interact professionally and friendly with employees, managers, and customers. Support During Festive Seasons: During key dates such as Valentine's Day, Mother's Day, and Christmas, we will need you to ensure each store is prepared for the festive demand. Department Resets: Participate in setting up new displays and inventory adjustments when necessary. Teamwork: While you will work independently, you will support your teammates with special activities when needed. Physical Requirements: This position requires energy and willingness to perform physical tasks: Ability to lift and move boxes weighing up to 40 pounds frequently. Ability to bend, stretch, and lift products above your shoulders. Walk and stand for most of the shift. Basic Requirements: Must be at least 18 years old. Ability to read, write, and understand instructions in English. Reliable transportation to reach assigned locations. Internet access and a smartphone. Availability to work during peak season (November to May). Make Your Mark at Falcon Farms! If you are ready to join a team passionate about excellence and bringing joy through beautiful floral arrangements, we invite you to apply today! xevrcyc As part of the hiring process our company will participate in the e-verify process and make each new employee's I9 information available to DHS for verification. or more information about our company, visit:
    $35 hourly 2d ago
  • Senior Commercial Relationship Manager

    Intrust Bank 3.9company rating

    Wichita, KS jobs

    At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day. Your career is important to you, which makes it important to us. At INTRUST you'll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you'd like to find a place of work where you're appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role. A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being. * Competitive pay * Generous time off * Employees receive three weeks of paid vacation plus 11 paid holidays each year. * Paid time off to volunteer in the community. * Paid employee and family sick leave. * Paid parental leave. * 401(k) plan with 6% employer match and 100% immediately vested. * 3% non-elective company contribution; non-elective contribution vested after 3 years of service. * Career growth and development resources * Tuition reimbursement for full-time and part-time employees enrolled in any degree program. * Banking benefits * Medical, dental, and vision insurance Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details. Job Summary: Primary responsibilities include management of a large loan portfolio relative to the size of the market and other lenders in the market. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's character qualities. Essential Functions: * All expectations described in the 's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. * Manage a large sized loan portfolio relative to the size of the market and other lenders in the market. * Market and originate loans and business deposit products and Treasury Management services to businesses. * Administer a portfolio of loans originated maintaining asset quality and conducting appropriate collection efforts. * Refer prospects to Wealth Management. * Lending authority commensurate with lending skills and experience. Education and Experience: The position requires a college degree in business, preferably a major in finance, accounting, or economics. Experience of 8-15 years of lending and managing relationships is required. Required Skills and Knowledge: Skills required are general management skills, financial analysis, sales, relationship management and involvement in community activities, along with good communication skills, verbal and written. The person in this position should be able to interview the customer and structure and negotiate very complex loans with minimal supervision. Basic computer skills for spreadsheet preparation, word processing, and power point presentations are required. Knowledge of business and personal deposit, treasury management, and loan products including SBA requirements are required. Required Licenses and/or Certifications: None Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 25 lbs. The physical demands necessary for this role should be performed with or without a reasonable accommodation. Working Conditions: Normal office conditions. There may be a limited amount of travel. This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor. INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.
    $88k-118k yearly est. 60d+ ago
  • Retirement Advisor

    Intrust Bank 3.9company rating

    Wichita, KS jobs

    At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day. Your career is important to you, which makes it important to us. At INTRUST you'll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you'd like to find a place of work where you're appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role. A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being. * Competitive pay * Generous time off * Employees receive three weeks of paid vacation plus 11 paid holidays each year. * Paid time off to volunteer in the community. * Paid employee and family sick leave. * Paid parental leave. * 401(k) plan with 6% employer match and 100% immediately vested. * 3% non-elective company contribution; non-elective contribution vested after 3 years of service. * Career growth and development resources * Tuition reimbursement for full-time and part-time employees enrolled in any degree program. * Banking benefits * Medical, dental, and vision insurance Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details. Job Summary. As a Retirement Advisor, you'll play a key role in helping organizations and their employees secure their financial futures. You'll manage a diverse portfolio of institutional accounts, provide expert guidance on investment management and ERISA activities, and ensure high-quality service for all client needs. We value innovation, teamwork, and a commitment to exceptional client service. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's Character Qualities. Essential Functions: All expectations described in the 's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. * Build and nurture long-term relationships with retirement plan clients, serving as a trusted advisor. * Develop and deliver engaging presentations on plan metrics, plan design, and investments. * Lead client meetings and guide organizations through important retirement plan decisions. * Oversee the ongoing investment and administration of client accounts, ensuring accuracy and compliance. * Manage day-to-day plan administration and client support, both on the NestEgg recordkeeping platform and with outside providers. * Collaborate with team members to implement department initiatives and support business growth. * Participate in sales efforts, including presentations, RFP responses, and referral generation. * Represent INTRUST Bank at client and community events, strengthening our presence and building meaningful connections. * Proactively identify opportunities for new business and contribute to the development of innovative retirement solutions. Education and Experience: Bachelor's degree required, with 3-5 years Retirement Plan/Retirement Management experience preferred. Direct experience with retirement plan administration, investments, and employee education is desired. Required Skills and Knowledge: Strong understanding of retirement plan regulations, industry trends, and best practices. Excellent judgment, problem-solving, and organizational skills. High attention to detail and a passion for delivering outstanding client service. Exceptional communication skills, both written and verbal, with the ability to explain complex topics clearly. Ability to work independently and as part of a collaborative team. Required Licenses and/or Certifications: Industry designations (QKA, QPA, AIF, CFP, CRPS, CPFA) a plus. Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 25 lbs. The physical demands necessary for this role should be performed with or without a reasonable accommodation. Working Conditions: Normal office conditions. Travel required. This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor. INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.
    $61k-94k yearly est. 60d+ ago
  • Senior Specialist Product Operations

    Mastercard 4.7company rating

    OFallon, MO jobs

    Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist Product OperationsOverview: The Global Product Operations team is looking for a Senior Specialist, Product Operations (Offers) to drive our operations strategy forward, by consistently innovating and problem-solving. The ideal candidate is someone with an operational mindset, who is passionate about driving a positive customer experience through the optimization of processes and resources and a culture of continuous improvement! Role: In this role, you will: • Work as part of a global Product Operations team supporting new program launches, ongoing operations, and ad-hoc projects (migrations, client / platform decommissioning, outsourcing, etc.) related to our Offers products / platforms • Launch offers for particular regions, utilizing the offers dashboard and liaising with the merchant team, product operations CC teams to ensure accurate information is uploaded onto our Offers platform & offer schedules are not missed and SLAs are adhered to. • Adhere to the models / processes as established by the Operational Excellence function in carrying your day-to-day functions ensuring QA checks and controls are upheld. You will also need to escalate as necessary working directly with shared service partners like Biz Ops, CCM, CTS, CIS, GBSC, etc. to address issues and take them to closure • Manage tickets raised in the Prod Ops support queue - ensuring adherence to SLAs (internal or contractual) • You will work with Market 3rd parties in managing - Billing, Escalations, SLA's, accuracy of information submitted • You will need to support testing incl. Regression, New Programs, Product enhancements, Platform upgrades, etc. • Work closely with Global and regional teams such as Product, Program Management and Merchant Teams All About You: • Strong communication and influencing skills - able to manage difficult/technical conversations with a broad range of global and regional partners, securing ‘buy in' for recommendations. • Extensive experience working in an operations team preferably in a large matrixed organization • Enjoy collaborating with a team while working independently towards a goal • Solution-oriented with proven record of outperforming and delivering superior results • Strong analytical skills - ability to identify process/efficiency enhancements and to optimize resource allocation across competing demands within the region. • Foresight - to identify issues before they develop into problems and to proactively resolve issues directly or through escalation to appropriate partners/stakeholders • Advanced excel skills with an operational excellence mindset.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $104,000 - $177,000 USD
    $104k-177k yearly Auto-Apply 16d ago
  • Information Security Operations Analyst II

    Mastercard 4.7company rating

    OFallon, MO jobs

    Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Information Security Operations Analyst IIOverview The Security Awareness team is looking for an Information Security Operations Analyst II to drive continued improvements to the education and training offerings we have for our Mastercard colleagues. Our award winning SecurIT First program must continue to remain relevant and effective in how we keep security awareness top of mind for all employees and contingent staff. The ideal candidate is passionate about the internal customer experience, is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role In this Security Awareness position, you will: • Liaise between the Security Awareness team and all others at Mastercard. • Build new content and design awareness events to positively impact the security behaviors of Mastercard staff. • Partner with external providers to deliver effectives solutions with quality and integrity. • Manage our collaboration with the M&A Team and manage all Audit and Regulatory requests that come into our team. All About You The ideal candidate for this position should: • Possess advanced knowledge in security awareness concepts and principals. • Be comfortable meeting with business leaders to discuss and educate their teams about the desired security behaviors and how to influence and improve those behaviors. • Be able to identify appropriate security awareness solutions to further reduce the human risk at Mastercard. • Analyze, recognize and escalate trends in security behaviors and identify ways to improve our offerings. • Lead vendor relationships with those providers of contract solutions for the Security Awareness program. • A professional certification in Security Awareness is not required but highly encouraged. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed. • Report any suspected information security violation or breach. • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $76,000 - $127,000 USD
    $76k-127k yearly Auto-Apply 8d ago
  • Manager, Product Development - Dispute Lifecycle

    Mastercard 4.7company rating

    OFallon, MO jobs

    **Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Manager, Product Development - Dispute Lifecycle Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview We're the team that transforms bold ideas into powerful solutions. The Dispute Lifecycle Product Development Team is on a mission to revolutionize the post purchase experience for Mastercard customers worldwide. We design and build intelligent, frictionless tools that not only reduce disputes and combat fraud-but also elevate trust and transparency across every transaction. Our work sits at the intersection of innovation and impact. From reimagining how disputes are resolved to proactively safeguarding the payment ecosystem, we're driving the future of secure commerce. If you thrive on solving complex problems, shaping customer journeys, and delivering real-world value through technology-this is the team where your ideas will make a difference. The Role - Support the Dispute Lifecycle Product Development team in creating and developing innovative products, services, and programs for dispute resolution and value-added services, leveraging advanced data analysis and business process modeling to drive impactful solutions. - Collaborate with other product areas (e.g., Commercial Product, Send, Product Management, Payment Networks, DRM) to gather, document, and deliver business requirements, ensuring solutions are aligned with business objectives and stakeholder needs. - Lead and document the creation and strategic direction for the Mastercard Dispute Lifecycle program, partnering with engineering to design, develop, and deliver core features through agile processes, while applying critical thinking and cost-benefit analysis to guide decision-making. - Participate in special projects and strategic initiatives with cross-functional stakeholders, utilizing strong communication, stakeholder management, and emotional intelligence to foster collaboration and achieve project goals. The Role - Drive Data-Informed Product Strategy: Analyze dispute lifecycle solutions using data insights and visualization tools to support decision-making, identify trends, and solve complex problems related to new services and enhancements. - Lead Business Case and Requirements Development: Build and document business cases with financial and risk assessments, ensuring stakeholder alignment and clarity in business requirements using tools like Aha, JIRA, Confluence, and process modeling software. - Optimize Workflows and Collaborate Across Teams: Map and improve dispute lifecycle workflows for efficiency and cost savings, while working with senior management and stakeholders to prioritize features and align product roadmaps with regional, global, data, and regulatory needs. - Facilitate Communication and Foster Trust: Present findings, lead meetings, and manage expectations across technical, business, and external teams, demonstrating empathy and relationship-building to ensure successful project outcomes and high platform performance. All About You - Proven experience in conceptualizing, designing, and developing products using Agile/SAFe methodologies. - Advanced skills in data analysis and visualization to uncover actionable insights from complex datasets. - Exceptional ability to communicate across technical and business teams, manage stakeholders, and facilitate effective decision-making. - Skilled in business process modeling, cost-benefit and risk analysis, and driving efficiency improvements. - Self-motivated, curious, and empathetic-adept at learning quickly, building relationships, and navigating change. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
    $119k-190k yearly 60d+ ago
  • Customer Consultant I - 19 hours (Hybrid)

    Ion Bank 3.7company rating

    Naugatuck, CT jobs

    Job Type: Hourly, Part Time - Hybrid Schedule: Wednesday, Thursday, Friday 3:00PM to 8:00PM Saturday 10:00AM to 2:00PM Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day. As a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community! Who we are seeking for this role: The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people. As a Customer Consultant 1 you are responsible for: The delivery, via alternative delivery systems, the Bank's products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards. Perform financial transactions accurately and effectively while adhering to set policies and procedures. Maintain and apply a working knowledge of all applicable banking regulations. Responsibilities: Employee is required to attend work. Ensure company service standards are continually achieved in area of responsibility. Project a positive and highly professional image of the Bank by providing high quality customer service. Recognize and assume responsibility for contributing to the Bank's strategic growth and service goals through excellent customer service, product knowledge and product referrals. Stays current on policies and procedures to limit the number of times customers are transferred to another department and to perform transactions accurately. Keeps current on changes in technology and alternative delivery methods. Achieve established goals for the department. Analyze the best product to meet the needs of the customer, explains, and offers the product to the customer. Respond to customer inquiries for information and help to resolve customer questions/issues in a courteous and timely manner. Conduct installment and secured loan interviews. Completes phone application with caller. Process application on computer. Assist customers in their financial planning by making referrals to our business partners, including but not limited to our Investment, Insurance and Lending teams. Maintain a daily record of all customer contact, sales and other necessary data for report generation and follow-up. Receive, verify, and process through the PC customer transactions. Recognize and properly report all fraudulent, counterfeit, or suspicious activity by customers or employees to the security department. Verify specific customer information to ensure accurate processing and to prevent misuse or intentional fraud. Balance daily work. Maintain 20 customers per hour average volume while adhering to industry standards as it relates to specific goals. Ensure activities within assigned functional area of responsibility follow Bank policy, and State and Federal Regulations Education and Qualifications: A High School diploma is required, along with additional college coursework or bank-related training. Candidates must have a minimum of 1 year of banking experience, plus at least 2 years of sales and customer service experience-or a comparable combination of education and experience. Familiarity with financial terminology, banking systems, and various payment delivery options is essential. Benefits: 401k and Employer Match Life Insurance Disability Educational Assistance Wellness Programs Employee Assistance Program 15 Paid Time Off Days (Will be tailored to level) 12 Paid Holidays Job Shadowing Volunteer Opportunities Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.
    $53k-79k yearly est. 36d ago
  • Administrative Relief & Training Coordinator

    Intrust Bank 3.9company rating

    Wichita, KS jobs

    At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day. Your career is important to you, which makes it important to us. At INTRUST you'll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you'd like to find a place of work where you're appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role. A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being. * Competitive pay * Generous time off * Employees receive three weeks of paid vacation plus 11 paid holidays each year. * Paid time off to volunteer in the community. * Paid employee and family sick leave. * Paid parental leave. * 401(k) plan with 6% employer match and 100% immediately vested. * 3% non-elective company contribution; non-elective contribution vested after 3 years of service. * Career growth and development resources * Tuition reimbursement for full-time and part-time employees enrolled in any degree program. * Banking benefits * Medical, dental, and vision insurance Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details. Job Summary: INTRUST Bank is seeking a detail-oriented, client-focused Administrative Relief & Training Coordinator to join our Wealth & Retirement Division. This role is central to delivering exceptional client service, supporting operational excellence, and ensuring seamless coordination by serving as the relief for all Wealth positions as needed. The candidate acts as a liaison between clients, advisors, and internal teams, promoting teamwork, confidentiality, and a client-first mindset in all activities. Administrative Relief & Training Coordinator also takes responsibility for training new and existing employees. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's Character Qualities. Essential Functions: All expectations described in the 's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. * Identify opportunities to enhance service delivery, streamline internal processes, and support client engagement initiatives. * Participate in team meetings and contribute to workflow improvements, documentation, and training materials. * Take responsibility for onboarding new employees and effectively structure training for new and existing employees. * Maintain proficient knowledge of and provide relief when required for the following roles: Premier Client Associate * Deliver high-touch, personalized service to clients of varying net worth, including high-net-worth and premier clients, responding to service requests and inquiries * Cultivate long-term relationships by understanding client preferences, anticipating needs, and aligning service delivery with client goals. Client Accounts Associate * Oversee the full lifecycle of client investment accounts: setup, maintenance, closure, and documentation. * Prepare, review, and process documentation for new account openings, maintenance requests (e.g., beneficiary updates, address changes, account linking), and account closures. Meeting & Logistics Coordinator * Oversee meeting logistics for clients and internal teams, including scheduling, calendar and travel coordination, and RSVPs. * Prepare and distribute meeting materials such as agendas, reports, and presentations. Client Onboarding Associate * Manage the onboarding process for new clients, from initial engagement through account setup and funding through the first 180 days. Investments & Cash Movement Associate * Execute and monitor client investment instructions and cash movement requests (trades, transfers, liquidity management), including obtaining appropriate documentation. * Manage private capital activity, including capital calls, receipts and distributions. Education and Experience: Bachelor's degree preferred. 2+ years of experience in client service, administrative support, financial services, or wealth management. Experience with high-net-worth clients, investment operations, or onboarding is a plus. Required Skills and Knowledge: Strong organizational, multitasking, and time management skills. Excellent written and verbal communication; collaborative and solutions-oriented. High attention to detail, professionalism, and discretion. Proficiency in Microsoft Office Suite, CRM systems (e.g., Salesforce), and custodial platforms. Analytical and problem-solving skills; ability to manage multiple priorities in a fast-paced environment. Required Licenses and/or Certifications: None. Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 25 lbs. The physical demands necessary for this role should be performed with or without a reasonable accommodation. Working Conditions: Normal office conditions. This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor. INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.
    $39k-52k yearly est. 17d ago
  • Banker

    Intrust Bank 3.9company rating

    Topeka, KS jobs

    At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day. Your career is important to you, which makes it important to us. At INTRUST you'll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you'd like to find a place of work where you're appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role. A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being. * Competitive pay * Generous time off * Employees receive three weeks of paid vacation plus 11 paid holidays each year. * Paid time off to volunteer in the community. * Paid employee and family sick leave. * Paid parental leave. * 401(k) plan with 6% employer match and 100% immediately vested. * 3% non-elective company contribution; non-elective contribution vested after 3 years of service. * Career growth and development resources * Tuition reimbursement for full-time and part-time employees enrolled in any degree program. * Banking benefits * Medical, dental, and vision insurance Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details. Job Summary: The Banker is responsible for providing excellent customer service, accurately and efficiently processing banker activities and teller transactions for customers, and providing needs based consulting of all bank products and services. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's character qualities. Essential Functions: * All expectations described in the 's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. * Ensure excellent customer satisfaction and service quality according to INTRUST's Character Qualities. * Provide a friendly, accurate, knowledgeable, and professional customer experience. * Proactively identify customers' and prospects' financial needs and recommend all appropriate products and services. * Open and service customers' accounts as needed and proactively communicate with customers to ensure all their financial needs are met. * Uncover lending needs and complete customer loan applications including gathering appropriate documents. * Identify needs-based opportunities for referrals to all areas of the corporation to fully meet customers' financial needs. * Utilize all resources to complete documentation correctly the first time and according to policies and procedures. * Complies with bank operations and security procedures. * Consistent use of good judgment to protect customers and INTRUST Bank; protect the integrity of bank documents and customer confidentiality. * Accurately and efficiently process teller transactions within the limitations of standard bank and teller policies and procedures including scanning work through branch capture in a timely manner. * Complete any other branch-specific responsibilities as assigned. Education and Experience: High School diploma or equivalent is required; some college or higher education preferred. 1-2 years previous experience in customer service or sales preferred. Required Skills and Knowledge: Demonstrated strong consultative and customer service skills, effective communicator, listener and organizational skills. Must be able to utilize multiple Microsoft Office products and web-based applications simultaneously. Required Licenses and/or Certifications: Ability to meet registration qualifications for Nationwide Mortgage Lending System, if not already registered. Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 50 lbs., ability to stoop and bend. The physical demands necessary for this role should be performed with or without a reasonable accommodation. Working Conditions: Normal office conditions. This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor. INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.
    $41k-61k yearly est. 19d ago
  • Administrative Assistant - Commercial Lending

    Intrust Bank 3.9company rating

    Newton, KS jobs

    At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day. Your career is important to you, which makes it important to us. At INTRUST you'll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you'd like to find a place of work where you're appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role. A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being. * Competitive pay * Generous time off * Employees receive three weeks of paid vacation plus 11 paid holidays each year. * Paid time off to volunteer in the community. * Paid employee and family sick leave. * Paid parental leave. * 401(k) plan with 6% employer match and 100% immediately vested. * 3% non-elective company contribution; non-elective contribution vested after 3 years of service. * Career growth and development resources * Tuition reimbursement for full-time and part-time employees enrolled in any degree program. * Banking benefits * Medical, dental, and vision insurance Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details. Job Summary: Assist designated bank lender(s) in a broad range of administrative and operational duties that spans all aspects of banking. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's Character Qualities. Essential Functions: * All expectations described in the 's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. * Coordinates the daily administrative and clerical workflow for both conventional small business lending and commercial lending activities into and out of the department to ensure that all work is accomplished promptly, efficiently, and accurately, and that all loans are in conformity with terms as approved. * Establishes and maintains good working relationships with customers and prospects. * Assists in the preparation of loan documents and loan closings for both conventional small business lending and commercial lending activities, and perform advances, pay-downs, and other loan-related activities on behalf of commercial lenders within limitations of approved loan terms and credit authority of individual lenders. * Coordinates and ensures accurate and timely closings. * Serves as the primary liaison between the designated lenders and Loan Documentation and Loan Operations departments, and otherwise coordinates with other departments, lines of business, and external vendors and service providers. * Helps designated lenders monitor and maintain commercial banking relationships and bank's files by providing customer service, obtaining financial data and other documentation, assisting with collection of overdrafts and past due payments, etc. * Drafts and types documents, agreements, and correspondence, establishes and maintain files and records, develop, and prepare reports. * Performs other duties as assigned. * Maintains a working knowledge of INTRUST Bank's computer systems and the ability to input and retrieve data there from. Education and Experience: High school diploma or equivalent. 2+ years, administrative, commercial lending, real estate, or banking experience is required. Required Skills and Knowledge: Personal computing skills required, specifically including but not limited to the ability to use Microsoft Word, PowerPoint, and Excel proficiently. 10-key is required. Must have a good understanding and awareness of banking fundamentals, commercial lending practices, regulatory requirements, bank policies and procedures, internal bank organization, and the ability to prioritize and accurately perform multiple and varied tasks within limited time frames. Required Licenses and/or Certifications: None. Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 25 lbs. The physical demands necessary for this role should be performed with or without a reasonable accommodation. Working Conditions: Normal office conditions. This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor. INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.
    $28k-33k yearly est. 41d ago
  • Wealth Strategist

    Intrust Bank 3.9company rating

    Wichita, KS jobs

    At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day. Your career is important to you, which makes it important to us. At INTRUST you'll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you'd like to find a place of work where you're appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role. A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being. * Competitive pay * Generous time off * Employees receive three weeks of paid vacation plus 11 paid holidays each year. * Paid time off to volunteer in the community. * Paid employee and family sick leave. * Paid parental leave. * 401(k) plan with 6% employer match and 100% immediately vested. * 3% non-elective company contribution; non-elective contribution vested after 3 years of service. * Career growth and development resources * Tuition reimbursement for full-time and part-time employees enrolled in any degree program. * Banking benefits * Medical, dental, and vision insurance Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details. Job Summary: Provide expert advice in specialty areas for high-net-worth clients, including financial planning, portfolio management, insurance, tax, business succession, estate planning, and philanthropic solutions. Responsible for assessing the client's financial goals, developing a comprehensive wealth plan to achieve these goals, and implementing the strategies identified through the planning process. Must follow and comply with Wealth Management's investment philosophy. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's Character Qualities. Essential Functions: All expectations described in the 's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. * Responsible for delivering customized wealth plans, which include proactive, high impact, planning solutions based upon each client's facts and circumstances. * Incorporate a wide range of topics in analyses, such as liquidity, credit, investments, insurance, taxes, retirement plans, philanthropic goals, and executive compensation arrangements, as appropriate * Participate in new business opportunities and prospect calls with Client Advisors and collaborates with the advisory team in support of the client. * Possess advanced understanding of a wide range of subject matters including investments, banking products, insurance, tax, trust structures, stock options, and cash flow modeling. * Manage the investment process including risk assessment, asset allocation, asset location, and portfolio structure; manage the daily cash flows into and out of the account. * Coordinate with insurance partner for the fulfillment of the client's insurance needs. * Complete all required regulatory investment reviews on assigned accounts. * Proficient at new business generation. To include referral generation from internal/external CIOs and existing clients. Also meaningful activities that result in new self-sourced clients. Education and Experience: College degree required with at least 5 years previous financial planning and/or investment management experience with direct contact with high-net-worth clients. Required Skills and Knowledge: Deep understanding of complex investments, insurance, tax, trust, and estate planning. Excellent client communication skills, both written and oral are a must. Required Licenses and/or Certifications: Prefer one or more of the following professional designations: CFP, CPWA, CTFA, CPA, CFA, JD. Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 25 lbs. The physical demands necessary for this role should be performed with or without a reasonable accommodation. Working Conditions: Normal office conditions. Same day out of city travel is relatively frequent, with quarterly travel out of state for client meetings. This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor. INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.
    $53k-86k yearly est. 41d ago
  • Customer Service Representative

    Intrust Bank 3.9company rating

    Wichita, KS jobs

    At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day. Your career is important to you, which makes it important to us. At INTRUST you'll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you'd like to find a place of work where you're appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role. A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being. * Competitive pay * Generous time off * Employees receive three weeks of paid vacation plus 11 paid holidays each year. * Paid time off to volunteer in the community. * Paid employee and family sick leave. * Paid parental leave. * 401(k) plan with 6% employer match and 100% immediately vested. * 3% non-elective company contribution; non-elective contribution vested after 3 years of service. * Career growth and development resources * Tuition reimbursement for full-time and part-time employees enrolled in any degree program. * Banking benefits * Medical, dental, and vision insurance Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details. Job Summary: The Customer Service Representative is responsible for responding to customer inquiries, and servicing customers' accounts in a friendly and professional manner. Expands customer relationships through needs-based conversations. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's character qualities. Essential Functions: * All expectations described in the 's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. * Excellent telephone and interpersonal skills to ensure a high level of customer satisfaction. * Responsible for own contributions and works as a team to meet the 75% service quality standard. * High level of time management, attendance, and punctuality. * Responds to all incoming inquiries and service customers' accounts with one call resolution. * Required to make independent decisions in resolving customer issues, occasionally escalating problems and complaints to a supervisor or team lead. * Expand customer relationships through needs-based conversations and offering appropriate products and services. * Follows procedures to prevent losses and identify potential fraud. * Consistent use of good judgment to protect customers and INTRUST Bank; protect the integrity of bank documents and customer confidentiality. * Complete any other responsibilities as assigned. Education and Experience: Requires a High School Diploma or equivalent; Prefer 1-2 years previous experience in call center, customer service and/or banking. Required Skills and Knowledge: Excellent customer service, telephone, and interpersonal skills. Strong oral, written communication, and organizational skills. High level of time management, attendance, and punctuality. Ability to perform duties under frequent time pressures in highly interruptive conditions. Detail oriented and ability to multi-task. Must be able to navigate multiple Microsoft Office products and web-based applications simultaneously. Required Licenses and/or Certifications: Nationwide Mortgage Lending System (NMLS) Registered or ability to meet qualifications for registration. Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, walking, time talking on the telephone, and typing. The physical demands necessary for this role should be performed with or without a reasonable accommodation. Working Conditions: Normal office conditions. This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor. INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.
    $30k-34k yearly est. 35d ago
  • Merchandising Associate

    Falcon Farms 3.2company rating

    Hiawatha, KS jobs

    JOIN FALCON FARMS AS A PART-TIME FLOWER MERCHANDISER! Do you have the skills to fill this role Read the complete details below, and make your application today. This is your chance to join one of the most recognized companies in the floriculture industry and be part of an exciting mission: bringing color and joy to our customers' lives through beautiful floral arrangements! As a Flower Merchandiser, you will have a direct impact on every store you visit, ensuring that our flowers are perfectly displayed to delight every shopper. At Falcon Farms, we value quality, commitment, and, above all, our team. We will provide you with all the tools you need, including a planned route, to ensure success on every visit. Please follow this link to watch a video about the activities and responsibilities of our merchandisers t=0 What We Offer: Pay: $ 18.00 per hour. Schedule: Monday, Wednesday and Friday 7:00AM to 10:00AM Paid training to become an expert in flower handling. Mobile phone allowance to stay connected. Transportation expense reimbursement per route. Access to medical, dental, and vision benefits for full-time employees. Your Responsibilities: As our Flower Merchandiser, you will be the face of Falcon Farms in each store and collaborate directly with our clients. You will have the opportunity to work independently while collaborating with local teams to create unforgettable displays and optimize inventory. Daily Commitment: Ensure flower displays are immaculate and attractive. Restock, organize, and monitor flower inventory. Use your mobile device to communicate with your supervisor and report activities. Interact professionally and friendly with employees, managers, and customers. Support During Festive Seasons: During key dates such as Valentine's Day, Mother's Day, and Christmas, we will need you to ensure each store is prepared for the festive demand. Department Resets: Participate in setting up new displays and inventory adjustments when necessary. Teamwork: While you will work independently, you will support your teammates with special activities when needed. Physical Requirements: This position requires energy and willingness to perform physical tasks: Ability to lift and move boxes weighing up to 40 pounds frequently. Ability to bend, stretch, and lift products above your shoulders. Walk and stand for most of the shift. Basic Requirements: Must be at least 18 years old. Ability to read, write, and understand instructions in English. Reliable transportation to reach assigned locations. Internet access and a smartphone. Availability to work during peak season (November to May). Make Your Mark at Falcon Farms! If you are ready to join a team passionate about excellence and bringing joy through beautiful floral arrangements, we invite you to apply today! xevrcyc As part of the hiring process our company will participate in the e-verify process and make each new employee's I9 information available to DHS for verification. or more information about our company, visit:
    $18 hourly 2d ago
  • Information Security Operations Analyst II

    Mastercard 4.7company rating

    OFallon, MO jobs

    **Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Information Security Operations Analyst II Overview The Security Awareness team is looking for an Information Security Operations Analyst II to drive continued improvements to the education and training offerings we have for our Mastercard colleagues. Our award winning SecurIT First program must continue to remain relevant and effective in how we keep security awareness top of mind for all employees and contingent staff. The ideal candidate is passionate about the internal customer experience, is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role In this Security Awareness position, you will: - Liaise between the Security Awareness team and all others at Mastercard. - Build new content and design awareness events to positively impact the security behaviors of Mastercard staff. - Partner with external providers to deliver effectives solutions with quality and integrity. - Manage our collaboration with the M&A Team and manage all Audit and Regulatory requests that come into our team. All About You The ideal candidate for this position should: - Possess advanced knowledge in security awareness concepts and principals. - Be comfortable meeting with business leaders to discuss and educate their teams about the desired security behaviors and how to influence and improve those behaviors. - Be able to identify appropriate security awareness solutions to further reduce the human risk at Mastercard. - Analyze, recognize and escalate trends in security behaviors and identify ways to improve our offerings. - Lead vendor relationships with those providers of contract solutions for the Security Awareness program. - A professional certification in Security Awareness is not required but highly encouraged. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed. - Report any suspected information security violation or breach. - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** O'Fallon, Missouri: $76,000 - $127,000 USD
    $76k-127k yearly 7d ago
  • Client Onboarding Associate

    Intrust Bank 3.9company rating

    Wichita, KS jobs

    At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day. Your career is important to you, which makes it important to us. At INTRUST you'll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you'd like to find a place of work where you're appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role. A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being. * Competitive pay * Generous time off * Employees receive three weeks of paid vacation plus 11 paid holidays each year. * Paid time off to volunteer in the community. * Paid employee and family sick leave. * Paid parental leave. * 401(k) plan with 6% employer match and 100% immediately vested. * 3% non-elective company contribution; non-elective contribution vested after 3 years of service. * Career growth and development resources * Tuition reimbursement for full-time and part-time employees enrolled in any degree program. * Banking benefits * Medical, dental, and vision insurance Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details. Job Summary: The Client Onboarding Associate plays a critical role in delivering a seamless, professional, and high-touch experience for new clients joining our wealth management practice. This specialized administrative role is responsible for managing the entire onboarding process-from initial prospect engagement through account setup, funding, and the first 180 days of the client relationship. Acting as a central point of coordination, the Onboarding Coordinator works closely with internal teams and external partners to ensure timely, compliant, and accurate account transitions. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's Character Qualities. Essential Functions: All expectations described in the 's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. * Serve as the primary administrative point of contact for new clients during the onboarding period (typically the first six months). * Educate clients on what to expect during onboarding and provide proactive updates throughout the process. * Coordinate with advisors, strategists, operations, compliance, custodians, and middle-office teams to ensure timely and accurate execution of onboarding tasks. * Track onboarding milestones, resolve delays, and maintain visibility across all onboarding activities. * Prepare, review, and complete all required account forms, disclosures, and transfer paperwork. * Ensure compliance with internal policies and regulatory requirements, including CIP, OFAC, and other industry standards. * Maintain accurate and secure records of all onboarding activities and client communications. * Facilitate initial account funding and verify successful transfers. * Set up digital access for clients and guide them through the use of client portals and online tools. * Monitor and maintain client account data integrity across CRM, custodial, and third-party systems. * Identify opportunities to enhance the onboarding process and contribute to workflow improvements, documentation, and training materials. * Participate in team meetings and collaborate on initiatives to improve client engagement and operational efficiency. Education and Experience: Bachelor's degree in Business, Finance, or a related field preferred. 2+ years of experience in financial services, preferably in a client service, onboarding, or operations role. Previous experience in wealth management or investment management preferred. Required Skills and Knowledge: Familiarity with various investment account types (e.g., IRAs, trusts, brokerage) and custodial platforms. Strong organizational skills and high attention to detail. Excellent communication and interpersonal skills. A client-first mindset and strong problem-solving skills. Ability to manage multiple onboarding processes and priorities simultaneously. Proficiency in Microsoft Office Suite and CRM systems (e.g., Salesforce); experience with custodial platforms is a plus. Required Licenses and/or Certifications: None. Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 25 lbs. The physical demands necessary for this role should be performed with or without a reasonable accommodation. Working Conditions: Normal office conditions. This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor. INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.
    $29k-34k yearly est. 9d ago
  • Director, Product Experience Design - Mastercard Developers

    Mastercard 4.7company rating

    OFallon, MO jobs

    Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Experience Design - Mastercard DevelopersThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies. You will lead the Product Experience Design function for Mastercard Developers - focusing on the UI and UX of the Mastercard Developers website. You will shape the vision, standards, and execution for how developers and agents evaluate, integrate, test, monitor, and scale with our APIs. You will build and mentor a multidisciplinary design team. You will partner with Product, Engineering, and Marketing to drive measurable improvements in developer activation, time to first call, and other key metrics. The Role • Define a north star experience for the developer platform journey: discover, evaluate, integrate, onboard, optimize. • Prepare the platform for agent mediated usage • Own and evolve the design system (tokens, accessibility standards, interaction patterns) with Engineering. • Use qualitative insight and product analytics (conversion, drop off, success rates) to guide prioritization. • Coach and grow a design team • Partner with Product Management to align roadmaps to outcome metrics. • Embed accessibility and inclusive design (Web Content Accessibility Guidelines (WCAG) alignment) into tools, patterns, and reviews. • Drive consistency across marketing surfaces, documentation, console user interface, and post integration touch points. All About You • Experience in digital product design, designing technical platforms (API portals, cloud tools, developer consoles, SDK experiences) for developer consumption. • Proven experience leading and mentoring a team of Product Experience Design Managers and Senior Designers, driving strategic outcomes, fostering collaboration, and building design capabilities through continuous up skilling • Experience building and scaling design systems with front end engineering. • Data driven with an ability to transform research, analytics, and experimentation into design decisions. • Ability to use product analytics for funnel analysis and insight synthesis. • Depth in interaction design, information architecture, visual hierarchy, content clarity. • Understanding of API lifecycle (authentication, versioning, rate limits, keys, webhooks, etc) • Functional knowledge of front end technologies (HTML, CSS, basic JavaScript) for engineering collaboration. • Clear written communication for strategy documents, design briefs, executive updates. • Prior experience in front end or Platform engineering preferred • Hands-on front-end prototyping (React, Web Components, design tokens implementation) Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $156,000 - $265,000 USD
    $156k-265k yearly Auto-Apply 3d ago
  • Senior Specialist, Global Product Management - Payment Reconciliation

    Mastercard 4.7company rating

    OFallon, MO jobs

    **Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Senior Specialist, Global Product Management - Payment Reconciliation The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role sits within the Business & Markets Insights (BMI) organization. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. This Product Management role is part of New opportunities pillar for Payment Reconciliation data solutions. This person will support building and commercializing training content for our new initiative called OR pro. They will also drive key activities including competitor analysis and analysis for Go-to-market activities like pricing models, revenue estimation, KPI analysis etc. Role - Support commercialization and GTM activities for new and existing products, ensuring maximum customer value delivery and revenue realization. - Conduct analysis and research , gather data points around whitespace opportunities to unlock new growth areas across markets and customer segments. - Synthesize customer data and input to expand business - Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals - Drive and build trainings materials on relevant reporting content. - Effectively communicate data insights and their relevance to the business context - Coordinate across cross-functional teams for product sales, usage, and continuous product enhancement - Lead critical analysis for product activities including customer segmentation, pricing, KPI reporting, and sales/marketing campaigns. Support other activities like market research and business case development All About You - Product management experience preferably in Payments / financial services industry experience is required. - Critical thinking and analytical skills to solve complex problems. - Highly experienced in conducting data analysis to support commercial activities of a product business - Strong experience with analytical solutions designed for payments or a related financial services sectors preferred - Well-versed in Excel, Python, Hadoop, Tableau, and related analytics tools and experience running analysis on large datasets - Strategic mindset to solve complex and ambiguous problems - Highly organized and able to deal with multiple and competing priorities; strong ability to decode customer/stakeholder requests - Experience of developing and driving end to end execution of initiatives - particularly in a cross-functional environment, managing and prioritizing competing initiatives - Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas - Experience with AI products is a plus Bachelor's degree in business or relevant experience \#AI3 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. **Pay Ranges** Purchase, New York: $99,000 - $158,000 USD O'Fallon, Missouri: $86,000 - $137,000 USD
    $99k-158k yearly 60d+ ago
  • Universal Banker - Float

    Guilford Savings Bank 3.8company rating

    Guilford, CT jobs

    As part of the Retail Branch team, the Part-time Universal Banker-Float is accountable for client service delivery to those who prefer face-to-face interaction with Ascend Bank to expand and strengthen client relationships while processing a variety of financial transactions and maintaining accuracy. The position will provide education about Ascend Bank sales and service delivery options, including but not limited to, all digital channels and debit card reward programs, while offering the appropriate banking solutions that match the client's needs. The position requires knowledge in the areas of client experience, client relationship development, retail sales, loss mitigation, and compliance with Bank policies, procedures and quality standards. This individual will be required to travel between all branch locations as needed. Responsibilities: Client Relationship Management: Build and maintain strong relationships with clients, local businesses, and community organizations through in person and planned appointments. Open new accounts, including checking, savings, and other deposit accounts. Assist with account maintenance, such as updates, closures, and changes. Address Client inquiries and concerns in a timely and professional manner, involving Branch Management when applicable. Risk Management and Compliance: Ensure compliance with all banking regulations, policies, and procedures. Implement effective risk management practices to safeguard the bank's assets and reputation. Follow internal controls and audit procedures to ensure the accuracy of financial transactions and prevent fraud. Performance Monitoring and Reporting: Contribute to the overall operational efficiency and success of the branch. Utilizing CRM platform to capture client interactions to create opportunities for relationship building, process improvement, and operational efficiency. Perform other duties as assigned. Development and Training: Work effectively with branch staff, management, and other departments to ensure a positive and seamless client experience. Participate in branch meetings and training sessions to stay informed about new products, services, and operational updates. Participate in daily jumpstarts with staff, planning relevant topics to share and discuss. Digital Literacy: The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills Information, data, and content Teaching, learning, and self-development Communication, collaboration, and participation Digital identity, safety, and security Technical proficiency with all bank products Awareness and interest in new technology Creation, innovation, and research DUTIES SUPERVISED: Branch Sales and Service, Branch Operations, Safe Deposit POSITIONS SUPERVISED: N/A EXPERIENCE: One to three years of similar or related experience. Proficiency in MS Office Suite, specifically WORD, EXCEL and PowerPoint. EDUCATION: A high school education or GED. Bilingual proficiency (English/ Spanish) is considered a desirable attribute. PHYSICAL REQUIREMENTS: Must be able to stand for extended periods. *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. Applicants requiring reasonable accommodation in the application process should notify Human Resources. Ascend Bank participates in E-Verify. EOE/AA/M/F/D/V
    $33k-40k yearly est. Auto-Apply 60d+ ago

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