Encore Capital Group jobs in San Diego, CA - 26694 jobs
Business Solutions Manager
Encore Capital 3.9
Encore Capital job in San Diego, CA
Applicants must have current authorization to work in the United States on a full-time basis. The Business Solutions Manager is a manager role that drives the strategic, operational and deliverable direction of the organization's systems, processes, and procedures to ensure they are aligned with the organization's overall goals and objectives. The Business Solutions manager with work with and lead technical teams in the delivery, production support, and enhancement of product features. The Business Solutions Manager will lead analysis, design, document, and modify requirements and designs to support the organization's goals and objectives. Additionally, this position works with stakeholders to ensure that business objectives are met and to ensure that the proposed solutions are aligned with the organization's strategy.
RESPONSIBILITIES
* Partners and/or leads with business and the technical teams to develop high quality deliverables across all phases of delivery, from identifying and defining requirements and desired outcomes, documenting process flows and use cases, participating in and/or leading design and solutioning, running lead on user acceptance testing, and executing post‐production confirmation.
* Plans future releases, assess and allocate technical resources to meet established timelines, escalate and clear blockers to maintain delivery velocity, communicate out new updated and delivery dates.
* Supports the maintenance and completeness of the Engage product backlog, which includes prioritization, refinement and elaboration of stories, features and epics, and communicating and liaising with business stakeholders.
* Analyzes operational data, troubleshoot production issues, and identify the need for new processes and procedures to minimize organization system risk.
* Builds and maintains technical subject matter expertise with respect to all systems under control, including developing and updating system documentation and process flow diagrams.
MINIMUM REQUIREMENTS
EDUCATION: Bachelor's
FIELD OF STUDY: Information Technology, Business Administration, or related field.
EXPERIENCE: 7+ years as a Business Architect, Business System Analyst or in a similar IT/technical role. 3+ years as team lead or people manager.
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
* Experience leading a technical delivery team in a live, operational environment
* Expert knowledge of system architecture and design best practices.
* Strong analytical, problem solving, and decision‐making skills.
* Exceptional communication, presentation, facilitation, and interpersonal skills.
* Intermediate to advanced proficiency in the MS Office Suite and Visio.
* Intermediate to advanced proficiency databases and database queries (SQL)
* Intermediate to advanced proficiency with Pega Cloud Systems.
PREFERRED QUALIFICATIONS
EDUCATION: Bachelor's
FIELD OF STUDY: Information Technology, Business Administration, or related field.
CERTIFICATION(S): Pega BA Certification
Starting Compensation
Annual Salary: $112,600.00 - $146,299.00 (Amount based on office location, relevant experience, skills, and competencies)
If you are wondering why you should work for us, here is something to help you decide:
* Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
* Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy.
* Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
* Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
* Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
* Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
* Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you.
* New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
* Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
* Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
About Us
Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.
$112.6k-146.3k yearly Auto-Apply 40d ago
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CMS Web Developer
Encore Capital 3.9
Encore Capital job in San Diego, CA
Applicants must have current authorization to work in the United States on a full-time basis. SAN DIEGO, St Cloud MN, Roanoke VA, or Troy MI ONLY NOT REMOTE Open to people willing to relocate The CMS Web Developer will actively participate in the development of letter and email marketing efforts aimed at continuous improvement and innovating testing to enhance our consumer experience. Responsibilities will involve creating layout and workflows in the Quadient Inspire platform. You will play a vital part in the development cycle for our letter and email channels by providing development expertise to support daily, weekly, and monthly campaign strategies. Staying updated on industry best practices and applying them appropriately will be essential in this role. Furthermore, this position will contribute to promoting a risk-aware culture and adhering to required standards and processes.
RESPONSIBILITIES
Independently contribute to Quadient development efforts that support creating templates and workflows for written communications.
Participate in decision making regarding technical solutions by understanding and discussing technical design options, and weighing pros and cons.
Support daily-weekly-monthly campaign strategies by providing development expertise.
Stay up-to-date on industry best practices and apply them to tasks and projects as appropriate.
Assist in promoting a risk-aware culture and adhering to required standards and processes.
Other duties as assigned.
MINIMUM REQUIREMENTS
EDUCATION: Associate's FIELD OF STUDY: Computer Science, programming languages, math or related field
EXPERIENCE: 3+ years web development, 2+ years using CMS Platform
CERTIFICATION(S): Associates or equivalent "Bootcamp" certification.
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
* Extensive understanding of programming and implementing complex layouts and workflows using automation and programming tools.
* Able to design and create various types of written communications for batch, real-time or interactive delivery.
* Proficient in data-processing, layout design, imposition scripting, and output modules in Designer.
* Experience with report generation in Designer.
* Intermediate proficiency in the MS Office Suite.
* Proficienct in creating web content and user interfaces using standard HTML and CSS, JavaScript frameworks including jQuery, and API integration
* A self-starter who is eager to learn, focused, and passionate about creating well-designed and thoroughly tested Inspire Designer workflows and layouts.
* Team-player who thrives in a rapid growth environment which constantly evolves and presents new and exciting challenges every day
PREFERRED QUALIFICATIONS
EDUCATION: Bachelor's FIELD OF STUDY: Computer Science, programming languages, math or related field
EXPERIENCE: 4+ years using Quadient/GMC Inspire
CERTIFICATION(S): Quadient Designer and Interactive certification
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
* Experience in back-end data processing from back-end databases and services using SQL, NOSQL, PHP
* Knowledge of the Domestic Mail manual and USPS regulations
* Working knowledge of email service tools such as SendGrid.
* Familiarity with web design including Figma and Adobe Creative Cloud products.
#LI-MCM
Starting Compensation
Annual Salary: $82,500.00 - $85,000.00 (Amount based on office location, relevant experience, skills, and competencies)
If you are wondering why you should work for us, here is something to help you decide:
* Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
* Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy.
* Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
* Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
* Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
* Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
* Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you.
* New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
* Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
* Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
About Us
Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.
$82.5k-85k yearly Auto-Apply 28d ago
Family Therapist
Rosewood 4.6
Scottsdale, AZ job
We save lives while providing the opportunity for people to realize their healthy selves.:
Family Therapist
Monte Nido Rosewood Scottsdale
Scottsdale, AZ
At Rosewood, we understand the intricate medical, emotional, and psychological complications experienced by someone with an eating disorder. Using a holistic and multidisciplinary approach, we treat patients with anorexia nervosa, bulimia nervosa, and binge eating disorders, as well as co-occurring addictions and disorders. Our well-established model of care, experienced multidisciplinary staff, and intimate warm setting make Rosewood uniquely qualified to effectively treat an eating disorder. Rosewood is one of the nation's leading eating disorder treatment programs for men, women and adolescents offering comprehensive treatment for all stages of recovery, from 24-hour inpatient monitoring to a variety of residential, transitional and outpatient programs.
We are seeking a full-time Family Therapist to provide therapy to our clients and their families.
Our Family Therapists may be scheduled for one evening and one weekend day (in addition to weekdays - 40 hours/week) for the benefit of clients and their families.
Anticipated schedule is Tuesday-Saturday
#LI-ONSITE
Total Rewards::
Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:
Competitive compensation
Medical, dental, and vision insurance coverage (Benefits At a Glance)
Retirement
Company-paid life insurance, AD&D, and short-term disability
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Paid time off
Professional development
And many more!
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities Include::
Provide weekly family therapy and caregiver coaching calls
Facilitate group therapy for clients and families
Provides meal support with clients
Participate in ongoing care management
Provides safe, empathetic, and affirming care for each client and their unique circumstance based on the clients' intersecting identities
Qualifications::
Master's degree, at minimum, in clinical counseling or related discipline.
Licensed (or license-eligible) preferred in a counseling field (e.g., Psychologist, LMFT, LCSW, etc.).
Prior experience treating those with eating disorders in a residential or inpatient setting is very helpful.
Knowledge of diversity, equity and inclusion practices
#Rosewood
$42k-53k yearly est. Auto-Apply 2d ago
Director of Finance
Huntington San Francisco 4.4
San Francisco, CA job
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location:
Located in the exclusive Nob Hill neighborhood and in the process of going through a complete reimagination, The Huntington provides guests with modern amenities and conveniences within a historic space. Guests can enjoy fine dining, a three level spa, beautiful rooms and suites as well as meeting and event spaces without ever leaving the property. The Huntington provides guests with the best location and amenities San Francisco has to offer.
Overview:
A Career-Defining Opportunity: The Huntington - San Francisco's Living Legacy and Urban Estate on Nob Hill
The opening of The Huntington marks the reemergence of a Nob Hill icon, the first luxury hotel debut in San Francisco since 2022 and a defining moment in the city's renaissance. With renewed investment in culture, dining, and hospitality, San Francisco is actively restoring its place on the global stage. For the elite leader, this is a singular invitation to set the global standard for luxury and shape the future of hospitality in one of the world's most storied destinations.
At The Huntington, nearly a century of heritage and modern elegance converge in a reimagined urban estate envisioned by a world-class designer. The hotel will stand as San Francisco's cultural connoisseur, offering gracious accommodations, a signature restaurant, and the city's most luxurious spa.
To join this landmark opening is to take part in a milestone moment: setting the standard for ultra-luxury hospitality in San Francisco for a new generation.This project is being realized through a partnership between Highgate, a global leader in hospitality management and real estate investment, and Flynn Properties, one of San Francisco's most respected developers.
The Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels on internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels ‘s Standard Operating Procedures; and safeguarding owners/investors assets.
Responsibilities:
Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of monthly financial statements for the property: cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds.
Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotels established guidelines. Monitors and controls Hotel's cash flow and operating forecast.
Creates annual budgets and monthly variance analysis. Investigates and critiques variances to budget or to prior year and offer practical improvement methodologies to management.
Ensure hotels' compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items.
Analyze financial data and operations in order to assist and advise management in maintaining the hotels' financial objectives.
Complies with Standard Accounting policies and procedures and internal controls for finance and accounting operations
Timely reviews and approval of all balance sheet accounts, including monthly bank reconciliation and general ledger account reconciliations.
Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records.
Successful completion of all internal and external financial audits, including coordination of work with CPA firms and delivering information requested by auditors on a timely basis.
Hire, train, supervise and develop staff, including coaching, counseling and discipline.
Maintain compliance with Highgate Hotels' standards and regulations to ensure safe and efficient operation of the hotel.
Directs or prepares all financial reports in accordance with Highgate Hotels' requirements, meeting various due dates and deadlines, i.e:
Weekly: A/R & A/P Aging, Flash Reports, Payroll Reports, Revenue Updates
Monthly: Financial Statements, Forecasting KeyStatistics Report, Cash Flow
Annual: Budgets, 5-Year Plans, 5-Year Capital Plans
Timely interacts with Executive Committee members to assure that property operations are on track and under control at all times.
Monitor hotels' compliance in meeting required report deadlines and due dates and react accordingly.
Monitor the accurate production of the hotel daily operating report.
Executes other special projects and responsibilities as assigned.
Qualifications:
At least 5 or more years of Hospitality Finance/Accounting experience.
Prior Controller or Director of Finance experience, preferably at a premium-branded Hotel.
Excellent verbal and written communication skills.
Bachelor's degree required preferably in Finance or Accounting.
Must supervise 2 or more employees
Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all hotel-specific systems.
Salary: $185K-$205K base with huge BONUS and GROWTH potential!
$185k-205k yearly Auto-Apply 3d ago
Human Resources Manager
Huntington San Francisco 4.4
San Francisco, CA job
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location:
Located in the exclusive Nob Hill neighborhood and in the process of going through a complete reimagination, The Huntington provides guests with modern amenities and conveniences within a historic space. Guests can enjoy fine dining, a three level spa, beautiful rooms and suites as well as meeting and event spaces without ever leaving the property. The Huntington provides guests with the best location and amenities San Francisco has to offer.
Overview:
A Career-Defining Opportunity: The Huntington - San Francisco's Living Legacy and Urban Estate on Nob Hill
The opening of The Huntington marks the reemergence of a Nob Hill icon, the first luxury hotel debut in San Francisco since 2022 and a defining moment in the city's renaissance. With renewed investment in culture, dining, and hospitality, San Francisco is actively restoring its place on the global stage. For the elite leader, this is a singular invitation to set the global standard for luxury and shape the future of hospitality in one of the world's most storied destinations.
At The Huntington, nearly a century of heritage and modern elegance converge in a reimagined urban estate envisioned by a world-class designer. The hotel will stand as San Francisco's cultural connoisseur, offering gracious accommodations, a signature restaurant, and the city's most luxurious spa.
To join this landmark opening is to take part in a milestone moment: setting the standard for ultra-luxury hospitality in San Francisco for a new generation.This project is being realized through a partnership between Highgate, a global leader in hospitality management and real estate investment, and Flynn Properties, one of San Francisco's most respected developers.
The Human Resources Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen's compensation duties.
Responsibilities:
Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.
Compile review list and distribute to departments.
Compile Turnover Report, copy and distribute.
Enter payroll information on computer (wage information, changes).
Conduct prescreening interviews.
Respond to unemployment claims, maintain unemployment logbook.
Maintain new hire, termination, transfer and promotion logbook.
Audit hours worked in payroll reports for eligibility of benefits.
Compile wage surveys.
Monitor and maintain Leave of Absence log.
Monitor Workman's Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
Maintain complimentary room night log, process employee requests.
Prepare and place recruitment advertising.
Process paperwork for terminating employees.
Maintain advertising logbook.
Become certified trainer in all Human Resources training modules.
Ensure compliance with all HR and related Loss Prevention SOP's.
Participate in Highgate Hotel Enrichment Committee.
Schedule Highgate Hotel Orientation.
Assist in Highgate Hotel Orientation - explain benefits, conduct tour of property.
Write articles and take pictures for property newsletter.
Assist with special projects; plan employee events (meetings, picnics, parties).
Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey.
Maintain First Aid log.
Qualifications:
At least 1 year of progressive Human Resources experience in a hotel or a related industry required, ideally within luxury hotel.
Previous supervisory responsibility preferred.
College course work in related field helpful
High school diploma or equivalent required.
Long hours sometimes required.
Sedentary work - Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
$105k-136k yearly est. Auto-Apply 20h ago
Client Relationship Specialist- Carlsbad, CA
Charles Schwab 4.8
Carlsbad, CA job
Regular
Your opportunity
As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you.
What you have
Required Qualifications:
1+ years of Client/Customer Service experience
Preferred Qualifications:
Previous experience in Financial Services/Wealth Management and/or closely related industry.
While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses
Ability to handle client needs with tact and diplomacy
Outstanding written and oral communication skills
Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
Ability to build and maintain good cross-enterprise working relationships
Basic understanding of brokerage regulations and rules that govern client accounts
May be asked to become a Notary
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
$48k-60k yearly est. 20h ago
Physician Recruiter
Beacon Health System 4.7
Kalamazoo, MI job
The ideal candidate will have experience recruiting for Advanced Practice Clinicians (APCs) and mid-level providers. This role involves full-cycle recruitment, including:
Posting positions and sourcing candidates
Screening and interviewing
Scheduling and attending interviews
Managing candidate communication throughout the process
Extending offers and facilitating contract signing
Position Details
Specialties Supported: Primary Care, Specialty Care, and other provider roles
Requisition Load: Up to 25 open positions at one time
Support Resources: Access to Practice Links, Indeed, LinkedIn, and other job boards; collaboration with search firms and locum agencies
Travel Expectations: Occasional travel for conferences and networking events
$48k-64k yearly est. 1d ago
Attorney - Intellectual Property
Grayrobinson Branding 4.5
Miami, FL job
GrayRobinson, a full-service law and government-consulting firm with 16 offices in Florida and Washington, D.C., has an opening in our Miami office for an intellectual property attorney with 3+ years of experience. The successful candidate will have notable experience handling complex intellectual property litigation with an emphasis on trademark, unfair competition, patent, and trade secret cases, and will demonstrate knowledge of current intellectual property litigation, prosecution, data privacy, and technology-related legal issues.
Candidates must be admitted to the Florida Bar or willing to seek admission in the 12 months following date of employment. Must have litigation experience, excellent analytical, research, and writing skills. Additional skills include the ability to successfully work on multiple projects simultaneously and autonomously, with keen attention to detail. Familiarity with e-discovery and e-discovery programs a plus. International experience and foreign language skill also a plus but not necessary.
We offer a competitive salary and a comprehensive benefits package in a fast-paced professional environment.
GrayRobinson, P.A. is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
$52k-95k yearly est. 4d ago
Mailroom Specialist
Digital Risk 4.4
Phoenix, AZ job
Experience Requirements:
Minimum 3 to 5 years of experience in mailroom operations or a related administrative role.
.
Experience working with US Health Plans (e.g., Medicare Advantage, Commercial, or Medicaid).
Familiarity with Claims, Eligibility, COB, Refunds, and Provider Correspondence workflows.
Hands-on experience with document imaging and indexing tools
Strong understanding of mail classification, batching, scanning, indexing, and routing processes.
Ability to monitor queue volumes, track SLAs, and report on daily/weekly mailroom performance.
Exposure to client communication or participation in internal audits preferred.
Experience in handling return mail, stale checks, or provider refund letters is a plus.
Prior experience working in a Healthcare environment is strongly preferred.
Demonstrated knowledge of healthcare privacy and security regulations (e.g., HIPAA).
Experience handling confidential medical records, lab reports, and prescription materials.
Experience in mentoring or training junior mailroom associates.
Proven ability to manage complex mailroom workflows and coordinate with multiple departments.
Good with MS Office, training and reporting.
Key Responsibilities:
Listed below are the primary job duties and responsibilities that are required:
Receive and log incoming physical and electronic mail from members, providers, and third-party administrators.
Sort and categorize mail based on document type (Claims, Refunds, Appeals, COB, Eligibility, etc.).
Scan and index documents into the designated workflow systems
Prepare, label, and process outgoing mail and packages in accordance with healthcare policies and regulatory standards, including HIPAA compliance.
Ensure high accuracy and quality in document imaging and routing.
Route mail to appropriate business units such as Claims Adjudication, Enrollment, Finance, or Provider Relations, Customer service team.
Manage outgoing correspondence including member communications, refund letters, and claim return packages.
Track and report daily mailroom volumes, turnaround times, and exceptions.
Identify misdirected or duplicate mail and take corrective actions.
Support audits, internal controls, and process improvement initiatives.
Operate mailroom equipment such as postage meters, scanners, copiers, and secure shredders.
Coordinate with courier services and internal departments to ensure timely and secure delivery of medical and administrative materials.
Follow all healthcare privacy, safety, and security protocols when handling sensitive patient information.
Assist with special projects and perform other duties as assigned.
Maintain confidentiality and compliance with HIPAA and Health Plan's data protection policies.
Behavior Skills:
Attention to detail while accomplishing tasks, meeting Weekly / Daily targets with required quality in the given timelines.
Review data for deficiencies or errors, correct any incompatibility if possible.
Adhere to the team norms for making the overall team a cohesive one.
Ability to prioritize and manage workload.
Communicates clearly and concisely, with sensitivity to the needs of others.
Participates in any required training sessions/seminars.
Participates in special projects as requested.
Maintains the confidentiality of all company procedures, results, and information about participants, clients, providers, and employees.
Establishes and maintains effective working relationships with co-workers.
Ability to work independently, seeking supervision as needed.
Ability to communicate professionally, clearly, and effectively, verbally and in writing.
Ability to meet attendance requirements to effectively fulfill all functions of the position.
Ability to independently follow through on assigned tasks, without prompting.
Ability to prioritize effectively and multitask.
Qualifications & Skills:
Bachelor's degree or equivalent experience (preferred).
1-3 years of experience in US Healthcare Mailroom / Document Management / Claims Intake process.
Knowledge of health plan operations (claims, eligibility, COB, refunds) preferred.
Proficiency with document imaging tools and MS Office applications.
Strong attention to detail, organizational, and analytical skills.
Ability to meet SLAs, multitask, and work in a fast-paced environment.
Good written and verbal communication skills.
Basic understanding of HIPAA compliance.
$43k-75k yearly est. 20h ago
Investment Consultant - Miami, FL
Charles Schwab 4.8
Miami, FL job
Regular
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
As an Investment Consultant (IC) at Schwab, you have the opportunity to learn and grow within our Branch Network at the ground floor. The first foray into the path towards becoming a Financial Consultant (FC) at Schwab, the IC role provides the exposure and experience required to advance in this challenging space. You'll learn what it takes to build a book of business through proactive, outbound calls to existing Schwab clients, uncovering opportunities through needs-based analysis and positioning appropriate products and solutions. You'll observe our skilled FCs and learn how to deliver unparalleled value and service through collaboration and mentoring. If you are seeking the first step towards a rich and rewarding career in financial consulting, look no further than Schwab's Investment Consultant role.
What you have
Required Qualifications:
A valid and active Series 7 license is required (license may be obtained under a condition of employment through Branch Network Licensing Program)
A valid and active Series 66 (63/65) license required (license(s) may be obtained under a condition of employment)
A valid and active Life and Health Insurance license is required (may be obtained under a condition of employment)
Preferred Qualifications:
2 years of experience in the financial services industry
Ability to leverage Business development experience
Passion for gaining knowledge of brokerage/banking products and services
Openness to build strong client relationships
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
$68k-126k yearly est. 1d ago
Construction Project Engineer
Oppenheimer National 4.7
Buena Park, CA job
Oppenheimer National - Construction Project Engineer / Assistant Project Manager
Salary: $70,000 - $90,000 per year
Job Type: Full-time
⸻
About the Role
Oppenheimer National is seeking a highly capable and motivated Construction Project Engineer / Assistant Project Manager to support our commercial construction projects across Southern California. This role is essential to ensuring field operations, documentation, and project coordination run smoothly and professionally.
If you thrive in a fast-paced commercial construction environment, enjoy solving technical challenges, and excel at keeping teams aligned with project requirements, this is an excellent opportunity to advance your career with a growing general contractor.
⸻
Core Responsibilities
Field & Project Coordination
• Support and supervise daily operations on active construction sites
• Coordinate subcontractors and ensure compliance with approved plans and specifications
• Assist in resolving field issues, clarifying scope, and supporting project execution
Technical Documentation & Controls
• Prepare and manage RFIs, submittals, logs, and schedule updates
• Review, interpret, and communicate project documents, including blueprints and technical specifications
• Support the preparation of project deliverables and progress reporting
• Maintain accurate document control and assist in drafting site-related correspondence
Project Support
• Collaborate with Project Managers and Superintendents to ensure timely progress
• Assist with procurement coordination and follow-up
• Participate in site walks, meetings, and inspections as needed
⸻
What You Bring
• Bachelor's degree in Civil Engineering, Construction Management, or related field
• Minimum 3 years of experience working with a general contractor or subcontractor
• Strong understanding of construction trades, sequencing, and field operations
• Ability to read and interpret construction blueprints and specifications
• Experience preparing RFIs, submittals, and maintaining project logs
• AutoCAD proficiency and general computer/software competency
• Excellent written and verbal communication skills
⸻
About Oppenheimer National
Oppenheimer National is a commercial general contractor delivering public and private sector projects throughout Southern California. Our portfolio includes:
• Modernization & renovations
• Seismic retrofits
• New commercial builds
• Parks, playgrounds & landscape
• Infrastructure and public facilities
We are committed to craftsmanship, innovation, and building long-term value for our clients and communities.
Learn more at OppNat.com
⸻
Benefits
• 401(k)
• Flexible schedule
⸻
How to Apply
📩 Email your resume to ****************
📱 Or text your resume to **************
📍 Must be able to commute to Huntington Beach, CA 92647
$70k-90k yearly 1d ago
Proprietary Equity Trader Position
T3 Trading Group 3.7
Tempe, AZ job
NOW HIRING Proprietary Equity Traders Wanted
T3 Trading Group, LLC (****************** is a registered SEC Broker-Dealer & Member of FINRA SIPC. T3's office headquarters is located at 88 Pine Street the heart of New York City's financial district. We provide aspiring proprietary traders with the education necessary to trade based on risk/reward, probability parameters, and strict money management. In order to maximize the potential of our traders, we will provide:
WE PROVIDE:
Education in technical analysis, tape reading, money management, and market psychology
Daily trading review with experienced traders
Competitive payout structure
Cutting edge technology
Open and friendly team environment
REQUIRED QUALIFICATIONS:
College degree with a competitive GPA
Basic familiarity with the equity markets
Strong analytical skills
Ability to work well in a team environment
A focused, dedicated, and entrepreneurial personality
Enthusiasm for the equity markets
Prior trading experience is not required
We are now accepting applications to join our dedicated and experienced team of professional traders. New and aspiring traders work to reach a level of consistent profitability in their trading through appropriate risk/reward and probability parameters with an eye toward strict money management.
In order to reach this goal, experienced traders work with entry level traders in an extensive trade review program after the market close each day. Traders are educated in the nuances of technical analysis, tape reading, money management, and market psychology.
Traders will learn how to identify and capitalize on stock trends and retracements with a view towards multiple time frames. Each day prospects will work to learn and grow as traders.
Series 57 & SIE license required. We will sponsor qualified candidates for this exam.
If interested, please contact Paolo Fontana at ************ or ***************************
$65k-113k yearly est. Easy Apply 60d+ ago
Development Associate
Beacon Health System 4.7
Kalamazoo, MI job
The Development Fundraising Associate will support the Foundation's team in fundraising, communications, and administration activities aligned with its mission and strategic plan. Coordinates the development, implementation, and growth of all priority programs, including staff giving, grateful patients, online giving, third-party fundraisers, community outreach, and in-kind donations. Position requires an ability to effectively and successfully communicate Beacon Health Foundation's mission, goals and accomplishments to others. This position reports to the President of Beacon Health Foundation.
MISSION, VALUES and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Fundraising
In collaboration with foundation associates, identifies potential donors and fundraising opportunities for corporate and Foundation donors.
Manages a small prospect portfolio (including event sponsorship, foundations, and corporations).
Manage the grant application process for the Foundation's internal Giving Circle, including research towards new funding opportunities, applications, and post-award stewardship efforts.
Solicit donors via face-to-face meetings, phone, written proposals, direct mail, etc.
Lead the administration of activities to solicit and steward gifts from employees of all levels.
Events
Plans and executes events, cultivation and fundraising events and tours with leaders, GO's, other departments, and key stakeholders.
Serve as the primary point of contact for the grassroots fundraising program by identifying individuals/groups who would like to host a grassroots event to benefit Beacon.
Serve as the primary point of contact for any individuals or groups who want to donate in-kind to Beacon.
Coordinate in-kind donation drives on behalf of Beacon.
Manage volunteers.
Administration/Project Management
Responsible for managing timelines and strategic planning for assigned events and initiatives.
Effectively utilizes Raiser's Edge and any other ancillary tools.
Provides regular and accurate updates on gift activity and fundraising results.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
Completes other job-related assignments and special projects as directed.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department-specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, registration in good standing throughout fiscal year.
Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process and compliance.
Complies with established organization and department policies.
Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
Leverage innovation everywhere.
Cultivate human talent.
Embrace performance improvement.
Build greatness through accountability.
Use information to improve and advance.
Communicate clearly and continuously.
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Bachelor's degree. Requires a minimum of two years experience in a position interacting with different audiences including internal stakeholders and departments, and throughout the community.
Knowledge & Skills
Demonstrated success in achieving financial goals and/or performance standards in a metric-driven environment.
Requires knowledge of fund development.
Experience with Raiser's Edge or a CRM (Customer Relationship Management) preferred.
Excellent computer skills, including proficiency with Microsoft Office Suite of Applications.
Meticulous attention to detail in all matters.
Advanced writing skills that produce clear, accurate, and persuasive communications.
Exceptional organizational skills; ability to project manage through layers and across multiple departments.
Ability to demonstrate high flexibility and resourcefulness amidst changing needs and demands.
Ability to work with minimal supervision; work independently and collaboratively as part of a team.
Ability to work evenings and weekends, as needed..
Knowledge of hospital operations is preferred.
Ability to collect, analyze, and interpret data.
Working Conditions
Requires local and regional travel and occasional national travel (to meetings, conferences, community events, etc).
Physical Demands
Requires the physical ability and stamina to perform the essential functions of the position.
$69k-100k yearly est. 2d ago
Florida Banking Legal Counsel & Strategy Lead
First Bank 4.6
Miami, FL job
A financial institution in Miami is seeking an experienced VP Legal Counsel to oversee legal activities across the Florida region. The successful candidate will manage legal risks and provide strategic counsel to the bank's management and teams on various legal matters, ensuring compliance with applicable laws. Applicants must hold a Juris Doctor (JD) and possess at least 10 years of relevant experience in law, particularly in financial institutions. This role requires bilingual proficiency in English and Spanish and strong analytical skills.
#J-18808-Ljbffr
$50k-87k yearly est. 1d ago
Director, Digital/Technical Product Management - Omni Enablement (Hiring Immediately)
USAA 4.7
Phoenix, AZ job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Director, Digital/Technical Product Management for Omni Enablement, you will lead teams of Digital or Technical Product Managers responsible for the strategy, ideation, definition, development and performance of digital and technology products and their experiences for USAA and its members. Oversees highly complex or strategic initiatives typically requiring confidentiality and enterprise-level visibility. Collaborates with Business and Technology stakeholders to lead a team responsible for tackling complex and challenging problems while maintaining situational awareness of the market in order to maximize the product portfolio. Focuses on the operational effectiveness, goals, and performance of the team and their products or product line (or set of product experiences), ensuring strategic alignment within a product portfolio.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
GenAI for Contact Center Enablement Strategy: Define and lead the product vision, strategy, and roadmap for leveraging Generative AI to directly support insurance agents in real-time during customer calls. This includes understanding the unique challenges and opportunities within agent-led conversations and how AI can enhance their ability to provide exceptional service, streamline information access, and improve outcomes.
Automation of Manual Processes: Proven experience in identifying and automating manual processes through digital solutions. This requires a deep understanding of process workflows, the ability to pinpoint inefficiencies, and the expertise to implement technology-driven solutions.
Product Lifecycle Adherence: Strict adherence to and management of the product lifecycle, from ideation and development to launch, iteration, and end-of-life. This ensures that products are delivered systematically and meet defined quality standards.
Attracts, selects, and develops a Digital or Technical Product Management team in the attainment of product and experience goals and objectives.
Manages day to day activities of the Digital or Technical Product Management team or and actively manages resources to ensure optimal efficiency and effective delivery.
Responsible for end-to-end technology and digital product management activities for a product portfolio, or product line or group, or a major market segment or vertical market.
Sets new Product strategies and leads team to define product strategy for a product portfolio, product line or group and oversees the development, analysis, and alignment of product strategy and roadmaps.
Applies product management expertise in state-of-the-art digital and technology domains.
Improves the business outcomes of the team by injecting strategic and innovative thinking in digital and technology product and service solutions.
Guides teams in implementing data-driven methodologies across multiple channels, including emerging technology and mobility, to optimize end user experiences to drive KPI/KRIs.
Guides team in developing best-in-class practices, tools, and processes to collect data, member feedback, derive insights, and inform product decisions.
Leads team to effectively manage ambiguity, and influence others to drive clarity, solutions, and execution plan among team and stakeholders.
Collaborates with and influences senior leaders, Digital or Technical Product Managers, developers, vendors, designers and other stakeholders to ensure successful product strategies and product/ feature launches.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing.
3 years of direct team lead or leading matrixed or cross-functional teams.
Demonstrated ability to think strategically, communicate effectively, and leverage and influence leadership and cross-functional teams to develop and execute product strategy.
Solid business acumen combined with strong technical and customer experience foundations.
Knowledge of Technology/Digital products and/or emerging technology platforms, applications, data analysis and research techniques, and standards.
Demonstrated ability to work in an Agile, Lean Product Development and Lean Portfolio Management environment.
Knowledge of digital and technology strategy and delivery as it relates to Experience Design concepts and Human Centered Design concepts, roadmap development, journey mapping, competitive analysis and research, and situation analysis methods.
Ability to excel in a dynamic environment with shifting priorities and a high degree of independence.
Demonstrated people management skills.
What sets you apart:
AI Fundamentals: Understanding of Artificial Intelligence concepts, capabilities, and potential applications within product development and business process automation. This is crucial for leveraging AI to enhance the Agent Desktop, work tools and automate processes.
Contact Center Technology: Experience with contact center technologies is specified. This may relate to customer support for the Agent Desktop, applications or understanding how communication platforms can be integrated or automated.
Roadmap Development: Proven ability to create and manage comprehensive product roadmaps that align with business strategy and technological capabilities. This includes defining timelines, milestones, and feature prioritization.
Prioritization: Strong skills in prioritizing product features, initiatives, and technical debt based on business value, customer impact, and strategic alignment. This often involves using frameworks and data-driven analysis.
Agile Methodologies: Deep understanding and practical experience with Agile development frameworks to drive efficient product development cycles.
Product Vision and Strategy: Ability to define and articulate a clear product vision and overarching strategy that aligns with broader business objectives and technological advancements.
Gather Requirements: Skill in effectively gathering, analyzing, and documenting product requirements from various stakeholders, including business users, technical teams, and customers.
Stakeholder Management: Ability to effectively manage relationships and communication with diverse stakeholders, including navigating dependencies on other platforms and processes. This is critical for aligning efforts and ensuring smooth execution.
Cost-Benefit Analysis: Proficiency in conducting cost-benefit analyses to evaluate the feasibility and potential ROI of new features, automation initiatives, and strategic investments.
Contact Center Experience: Experience specifically within contact center environments, which may inform the approach to user support, customer interaction, and process optimization within the agent desktop and applications.
Automation Technologies: Familiarity with various automation technologies (e.g., RPA, workflow automation tools, AI-driven automation) and their application in streamlining business processes.
Business Strategy Integration: Ability to deeply understand and integrate business strategy into product development, ensuring that technology investments directly support organizational goals.
API Integration: Experience with API design, integration, and management to ensure seamless data flow and interoperability between different systems and platforms.
Product Management: Comprehensive experience in all facets of product management, from discovery and definition to launch and post-launch optimization.
Compensation range: The salary range for this position is: $143,320.00 - $273,930.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on ov
$97k-121k yearly est. 1d ago
Part- Time Teller (20 Hours), Mission Valley Branch
Citigroup Inc. 4.6
San Diego, CA job
The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.
Responsibilities:
* Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
* Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
* Identify referral opportunities for new products and services based on client's financial goals
* Educate clients on digital and self-service opportunities offered by Citi
* Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
* Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
* Maintain working knowledge of client accounts as well as new and existing products and services offered.
* Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
* Previous relevant experience preferred
* Demonstrated sales and customer service experience
* Money handling experience
* Effective problem solving and communication skills
* Ability to work well in a team oriented environment
Education:
* High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
The salary range provided in this posting is based on a 40 hour work week.
* -----------------------------------------------------
Job Family Group:
Customer Service
* -----------------------------------------------------
Job Family:
Branch Service
* -----------------------------------------------------
Time Type:
Part time
* -----------------------------------------------------
Primary Location:
San DiegoCalifornia United States
* -----------------------------------------------------
Primary Location Full Time Salary Range:
$41,600.00 - $49,360.00
Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.
The hourly rate corresponding to the annual range is:
$20.00 - $23.73
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
* -----------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.
* -----------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
* -----------------------------------------------------
Anticipated Posting Close Date:
Nov 27, 2025
* -----------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.
$41.6k-49.4k yearly 9d ago
SSDLC IT/IS Risk Management & Governance Executive - Charlotte
USAA 4.7
Tampa, FL job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
USAA is seeking an IT/Info Security Risk Management & Governance Executive who needs to have "hands-on" expertise in SSDLC - Second Line of Defense. This role sits within the Chief Risk Office for Technology.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte.
*** Relocation assistance is available to Charlotte for this position ***
The successful candidate will serve as a key advisor responsible for recognizing and reporting Information Technology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business.
Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances.
Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations.
Additional responsibilities include but are not limited to:
Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite.
Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework.
Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge.
Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements.
Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk.
Builds and oversees a team of employees (~5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Minimum Education:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
Minimum Experience:
10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations.
4+ years of people leadership experience in building, managing and/or developing high-performing teams.
Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP).
Demonstrated experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16).
Knowledge of applicable laws, rules, and regulations applicable to financial institutions.
Experience making data-driven decisions.
Experience working with external agencies and regulators.
Broad knowledge of information technology systems and general system development principles.
What sets you apart:
7+ years of risk management and regulatory experience in a functional area such as insurance, banking, or financial services (Large size organizations 20k+)
10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software.
Experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment.
10+ years "hands-on" experience integrating security throughout the Secure Software Development Lifecycle (SSDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases.
Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making.
Compensation range: The salary range for this position is: $169,880.00 - $305,780.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$82k-99k yearly est. Auto-Apply 1d ago
Travel Consultant - Travel & Lifestyle Services - Phoenix, AZ
American Express 4.8
Phoenix, AZ job
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
* Deliver world-class customer service in an in-bound, high-volume travel call servicing environment
* Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements
* Understand our customer needs through consultation to deliver innovative and extraordinary interactions
* Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements
* Communicate new and existing product offerings and value propositions relevant to the Card Member
* Always put the Card Member's experience at the forefront of everything you do, reinforcing the Membership First approach, delivering excellent service and outcomes that are core to the American Express brand
Minimum Qualifications:
* 1 year experience in tourism, travel, or cruise and tours
* High-end customer service or sales roles experience
* Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment
* Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide
* Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism
* Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member's communication style
* Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices
* Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals
* You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week
Additional Requirements:
* This is a hybrid role, and candidates must be able to work in the office a minimum of 3 days a week
* Flexibility to work anytime between 5:00am-2:00am including weekends
* Location: 18850 N 56th Street, Phoenix, AZ 85054
Salary Range: $20.00 to $33.05 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
$20-33.1 hourly 16d ago
Business Development Representative II - Payments - Senior Associate
Jpmorgan Chase & Co 4.8
Tempe, AZ job
JobID: 210687027 JobSchedule: Full time JobShift: : You are a strategic thinker, passionate about delivering solutions to clients, and have experience in relationship management within Payments. You have found the right team
As a Business Development Representative in the Small & Medium-Sized Business Organization (SMB Payments), you will be at the forefront of cultivating new business opportunities and building lasting relationships within business banking. You will leverage your expertise to recommend tailored solutions that meet the unique needs of our clients, while adhering to regulatory requirements and risk management protocols. You will work with internal partners to ensure successful implementation and product ramp-up and protect the firm by following sound risk management protocols and adhering to regulatory requirements.
The Small & Medium-Sized Business Organization (SMB Payments) is part of global JP Morgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services. We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses. Together, J.P. Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.
Job Responsibilities
* Cultivate new business opportunities within the Business Banking portfolio in an assigned market to achieve individual sales goals
* Identify and self-source client opportunities by building and utilizing referral networks and centers of influence to pursue potential new business clients
* Serve as a trusted advisor, leveraging core knowledge to recommend and promote banking and payment processing solutions to clients, ensuring a seamless client experience across Chase
* Conduct calls with prospects, centers of influence (COIs), and existing Chase clients through the remote, Hub-based model
* Complete analysis to competitively identify and price Chase products and services for profitability, maintaining detailed and accurate electronic sales records and preparing sales reports as required
* Negotiate leveraging customized proving models with clients to close business
* Work with internal partners to ensure successful implementation and product ramp-up
* Protect the firm by following sound risk management protocols and adhering to regulatory requirements, working directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations
Required Qualifications, Skills, and Capabilities
* Strong knowledge of the merchant services industry, products and services, and diverse types of businesses, industries, markets, financial and economic concepts
* Excellent communication skills, both verbally and in writing, with individuals at all levels, internally and externally
* Highly proficient in MS Office tools, including Outlook, Excel, Word, and PowerPoint
* Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
* Use sound judgment to offer comprehensive and customized solutions that best meet client needs, able to identify and recommend appropriate alternatives when traditional solutions do not apply
* Ability to balance the needs of clients with associated risks and interests of the firm
* Establish and consistently use a disciplined process to manage time, using time strategically to accomplish business objectives and follow through with commitments
Preferred Qualifications, Skills, and Capabilities
* Bachelor's degree in Finance or a related field, or equivalent work experience in a business-to-business sales or relationship management role
* At least 3 years of related business development experience
$89k-119k yearly est. Auto-Apply 43d ago
Technology Support III - Production Management, Issues Management
Jpmorgan Chase & Co 4.8
Tempe, AZ job
JobID: 210687207 JobSchedule: Full time JobShift: Day : Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job Responsibilities:
* Serve as a Senior SME within the Issues Management Team
* Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved
* Effectively communicate root cause analysis of issues to internal and external stakeholders as directed
* Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities
* Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components
* Leads and ensures assigned project activities are completed within established timelines
Required qualifications,capabilities and skills:
* 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries
* Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing
* Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands
* Excellent communication skills, organizational, time management skills and client facing experience
* Ability to work independently with minimal supervision as well as collaborate within a group
* Experience with incident management, production support and problem management processes
* Experience with Large Language Models (LLM) and experience in automation
Preferred qualifications, capabilities and skills:
* Ability to influence and lead technical conversations with other resolver groups as directed
* Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested
* Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management
* Collaborates with Application Management and Development teams to understand application functions and related downstream processing components