Encore Capital Group jobs in Troy, MI

The Senior Process Quality Specialist is responsible for completing account level actions based on compliance, project and departmental needs. This role is also responsible for identifying and documenting opportunities for improvement within system processes and procedures, as well as participating in problem solving discussions with leadership. RESPONSIBILITIES Process account level actions contributing to daily operations. Identify and document shortfalls in processes and systems and participate in discussing solutions for improvements. Provide data to support regular tracking and reporting on adherence to daily processes and/or financial performance. Participate in various departmental projects. Train and mentor team members. Perform other duties, as assigned. MINIMUM REQUIREMENTS EDUCATION: High School Diploma EXPERIENCE: 1 - 2 years Customer Service or Clerical experience KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: * Familiarity with general legal procedures * Skilled in MS Office (Particularly Excel) * Ability to understand low level process mapping/logic * Strong collaboration, problem solving, critical thinking and relationship management skills * Desire to learn or strengthen skills in project or process management * Ability to handle variations in work type and workload * Strong written and verbal communication PREFERRED QUALIFICATIONS EXPERIENCE: 2+ years work experience in Financial Services related field KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: * Knowledge of ILMS system and general ILMS procedures * System query skills * A 'Can Do', positive demeanor and professional teammate spirit If you are wondering why you should work for us, here is something to help you decide: * Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. * Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. * Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. * Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. * Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. * Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. * Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. * New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. * Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. * Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.

Registered Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT * Provide service coverage for a FA/PWA/team including: * Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships * Executing money movement transactions at the request of the client and/or FA/PWA/team * Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit) * Enter profile information or pre-fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA/team * Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization) * Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team * Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance) * Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team * Assists Financial Advisor(s) / team in delivering against their business plan and client service model * Supporting the Financial Advisor/ team marketing strategy (e.g, website maintenance) * Assist FAs/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc. and preparing materials for client meetings using firm approved systems * Assist with data entry for key client needs such as new account opening and financial planning at the direction of the FAs/PWAs/teams * Remaining current on all policies, procedures and new platforms * Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making outbound calls with updates on service requests (e.g., scheduling follow-up calls with Financial Advisor / teams as needed) * Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials) * Maintaining travel itineraries, preparing expense reports and managing the reimbursement process * Assisting with general in-office support functions such as copying, filing and scanning documentation * Preparing and submitting expense reports for processing at the direction of the FA/PWA EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience * High School Diploma/Equivalency * College degree preferred * Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) * Two or more years of industry experience preferred Knowledge/Skills * Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts * Detail orientated with superior organizational skills and ability to prioritize * Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint) * Exceptional writing, interpersonal and client service skills * Strong time management skills * Team player with the ability to collaborate with others * Ability to work in a fast-paced, evolving environment * Adaptable and ability to multitask * Goal oriented, self-motivated and results driven Reports to: * Business Service Officer WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Wealth Management Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As senior members of the service team, through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and their focus will be on delivering an exceptional client experience. In supporting Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams, this role will focus on assisting in areas such as digital marketing, portfolio holdings and/or proposal tools and financial planning. DUTIES and RESPONSIBILITIES: Client Service: As a senior member of the service team, provide coverage for an FA/PWA/team including: * Cultivating relationships with business partners and colleagues internally and externally * Supporting the FA/PWA/team in enhancing new and existing client relationships by providing an exceptional client experience * Assisting the FA/PWA/team in delivering against their client service model, including preparing for regular meetings as well as tracking follow-ups * Ensuring all client service functions are performed in a timely manner, assigning work to team members on a daily basis if/as needed * Providing backup coverage for traditional registered or unregistered Client Service Associate responsibilities at the request of the client and/or FA/PWA/team, such as executing money movement transactions, answering general non-investment related questions concerning clients accounts, educating or enrolling clients in digital tools (e.g., MS Online), accepting or entering unsolicited orders and/or entering solicited orders in a clerical capacity * Remaining current on all policies, procedures and new platforms and sharing reminders and best practices with other service team members Business Development Support: * Assisting the FA/PWA/team in organizing around and executing against their business plan, partnering closely with other market stakeholders such as Practice Strategy Consultants and Branch Management * At the direction of FA/PWA/team, executing against all administrative elements of digital and inperson marketing strategies including conferences and seminars or webinars, websites, social media and regular email connectivity * At the request of the client and/or FA/PWA/team, preparing and reviewing various client reports or financial plans from firm-approved systems for existing or prospective clients * At the request of the client and/or FA/PWA/team, assisting with research using firm-approved systems * At the request of FA/PWA/team, participating in existing client and/or prospective client meetings, representing the service lens * Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management EDUCATION, EXPERIENCE, KNOWLEDGE and SKILLS: Education and/or Experience * 5+ years of work experience in a field relevant to the position required * Four-year college degree or professional certification preferred * Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required * Additional product licenses may be required Knowledge/Skills * Strong leadership skills * Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts * Technically proficient and quick learner of new and updated platforms * Detail oriented with superior organizational skills and ability to prioritize * Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet applications * Exceptional writing, interpersonal and client service skills * Strong time management skills * Team player with the ability to collaborate with others * Ability to work in a fast-paced, evolving environment * Adaptable and ability to multi-task * Goal oriented, self-motivated and results driven Reports to: * Business Service Officer WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships Executing money movement transactions at the request of the client and/or FA/PWA Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit) Enter profile information or pre-fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization) Supporting the FAs/PWAs/teams' marketing strategy (e.g., website maintenance) Assist FAs/PWAs/teams in delivering against their business plan and client service model Remaining current on all policies, procedures and new platforms Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management ADMINISTRATIVE SUPPORT: Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with FAs/PWAs/teams as needed) Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials) Maintaining travel itineraries, preparing expense reports and managing the reimbursement process Assisting with general in-office support functions such as copying, filing and scanning documentation Preparing and submitting expense reports for processing at the direction of the FA/PWA EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience High School Diploma/Equivalency College degree preferred Industry experience is a plus Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Knowledge/Skills Detail orientated with superior organizational skills and ability to prioritize Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint) Exceptional writing, interpersonal and client service skills Strong time management skills Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment Adaptable and ability to multi-task Goal oriented, self-motivated and results driven Reports to: Business Service Officer WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Applicants must have current authorization to work in the United States on a full-time basis. The Staff Counsel I manages and resolves the company's collection litigation matters. This role supports corporate compliance with laws and regulations governing debt collection and related activities. *MUST BE LICENSED ALREADY TO PRACTICE IN MI. RESPONSIBILITIES Create, review, direct and resolve collection litigation matters cost-effectively and in a compliant manner. Ensure adherence to relevant company policies, state, federal and local regulations. Maintain and enhance company reputation with courts, venders, outside counsel, and consumers. Limit company exposure through effective advocacy on behalf of the Company in hearings, trials, and mediations. Negotiate with opposing counsel, conduct discovery, and respond to discovery. Prepare and attend hearings and trials. Perform other duties, as assigned. MINIMUM REQUIREMENTS EDUCATION: Master's or Advanced FIELD OF STUDY: JD degree from an accredited law school EXPERIENCE: No legal work experience required CERTIFICATION(S): Juris Doctorate KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Good attention to detail, accuracy and follow-through abilities Sound judgment and discretion Good communication, organizational and interpersonal skills PREFERRED QUALIFICATIONS EDUCATION: Master's or Advanced FIELD OF STUDY: JD degree from an ABA accredited law school EXPERIENCE: No legal work experience required CERTIFICATION(S): Juris Doctorate BAR LICENSE: MA and/or PA a plus KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Experience with the Microsoft suite of products #LI-KL1 If you are wondering why you should work for us, here is something to help you decide: Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.

The Process Manager II is responsible for supporting business process improvement efforts across the organization. This position includes assisting with process analysis, new process design and implementation in addition to project management Responsibilities. Responsibilities Assist with establishing detailed project plans, monitor project performance, raise issues and concerns, establish performance metrics and tracking mechanisms to monitor improvement impacts. 20% Provide regular updates on process improvement projects to key project stakeholders across the organization as required. 15% Serve as a key project team member and support business process improvement projects from conceptualization through implementation by working closely with the project team, business unit leaders and IT (as necessary). 50% Serve as liaison between business units and IT for business process improvement projects to help establish business requirements and functional specifications. 15% Education Required: Bachelor Language Required: English Experience Required: 3 - 5 years experience in a project or process management role, or equivalent education and experience. Strong proficiency in MS Office. Experience in project or process management. Preferred: System query skills. If you are wondering why you should work for us, here is something to help you decide: Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.

Applicants must have current authorization to work in the United States on a full-time basis. The Internal Legal Specialist is responsible for completing tasks and reviewing legal documents that are processed as part of the legal collections channel. Specialist will also complete operational tasks to support filing efforts. RESPONSIBILITIES * Read, validate and process large quantities of affidavits and legal documents. * Review account level detail and complete tasks for accounts in the Legal Channel. Ensure accuracy and take steps to resolve discrepancies. * Provides regular tracking and reporting on adherence to daily processes and / or financial performance. * Partner with operations leadership, team members, paralegals and attorneys to meet monthly production goals. * Oversees and makes suggestions for improvements to daily automated and manual processes. * Perform other duties, as assigned. MINIMUM REQUIREMENTS EDUCATION: High School Diploma EXPERIENCE: 1-2 Years customer service or clerical experience KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: * Experience with data entry, strong Microsoft office skills * Strong attention to detail, excellent written and verbal communication * Goal oriented mentality PREFERRED QUALIFICATIONS EXPERIENCE: Prior experience working in the legal field If you are wondering why you should work for us, here is something to help you decide: * Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. * Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. * Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. * Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. * Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. * Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. * Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. * New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. * Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. * Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.

The Branch Administrator (BA) is responsible for providing overall administrative support for the Branch, including assisting the Branch Manager in connection with matters affecting the Branch facilities, Financial Advisors, and Support Staff. The BA may be responsible for multiple branch locations at the direction of the Market Management team. As a BA, you must act as a culture carrier as it relates to the core values of the firm. This role enables you to learn about all aspects of the business at a high level, and the wide range of responsibilities presents opportunities to grow skill sets and progress your career within the business. DUTIES and RESPONSIBILITIES: Expense Management Support • Manage Travel & Entertainment (T&E) and Events and Conferences (EnC) expense requests to ensure compliance with Firm policy utilizing online business systems • Coordinate events and meetings for the Branch, including all pre-approvals, event logistics/planning and accounting for meetings including employee, management, Councils, National Sales partners, external wholesalers, and others as directed • Work with Accounts Payable to manage invoices, vendor set up/maintenance, payment reconciliations or issues • Maintain and review Branch finance and expense management information in collaboration with MBSO and/or Business Service Officer (BSO) Management Support • Navigate the firm's resources and act as a liaison with Market Administrator in addition to other various internal and external business partners, including managing requests and escalating as needed • Provide organizational support for Human Resources by leveraging associated HR systems (I-9 processing, New Hire onboarding, internal transfers and employee termination paperwork) • Proactively participate in firm initiatives directed by local management • Communicate and manage firm initiatives for the Branch (e.g., Global Volunteer Month, Annual Appeal) as well as regional and Market initiatives as directed • Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness (including licensing requirements for Branch personnel) • Facilitate and/or conduct ad hoc projects, training, and events for the Branch as necessary Office Administration Support • Perform administrative functions for Branch Management team, including telephone coverage, business travel arrangements, coordination of internal and external meetings & events, and file & calendar maintenance • Serve as a point of contact for Branch facilities management and maintain up-to-date office utilization information in the internal firm system • Serve as a point of contact for personnel needs (e.g., benefits enrollment, registration/licensing, and communication of policy and updates as it relates to HR and Registration matters), • Serve as a point of contact for local administrative tasks (e.g., Alternative Flexible Grid (AFG) checkpoints, CPR/AED training and certifications, annual certification of registrations and market data expenses) • Lead office management efforts, including maintaining office supplies, ordering business cards and stationery, maintaining business continuity plans and acting as the primary point of contact for the associated Rapid Notification System • Assist with firm remediations as needed • Act as a point of contact for technology projects, migrations, equipment installs/ replacements • Coordinate with Market Administrator as it relates to Market driven projects and initiatives and ensuring back-up Administrator coverage • Administer other duties as delegated by the Market Management Team (Market Manager, Associate Market Manager, Market Business Service Officer, Sr. Risk Officer) EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience • High School Diploma/Equivalency • College degree preferred • Two or more years of related experience is a plus Knowledge/Skills • Strong computer skills and knowledge of Microsoft Office • Excellent verbal and written communication skills, including telephone coverage • Strong time management skills • Demonstrates good judgement • Exceptional interpersonal and client service skills • Detail orientated with superior organizational skills • Ability to prioritize work • Team player with the ability to collaborate with others • Ability to work in a fast-paced, evolving environment • Adaptable and ability to multitask • Proactive or self-starter • Ability to be discreet and maintain confidentiality on sensitive matters • Willingness to obtain Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Reports to: • Branch Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

The Sr. Employee Relations Specialist plays a key role responsible for the implementation, administration, of the Company's employee relations and complaint investigation processes. The Sr. Employee Relations Specialist will investigate, advise, and train others on HR matters such as policy violations, employee misconduct, concerns, complaints, and disputes. This role requires a passionate leader who is adept in creating robust solutions tailored to meet the diverse needs of our workforce, ensuring both legal and regulatory compliance and alignment with our organizational goals and the Company's Mission, Vision, and Values. RESPONSIBILITIES Investigate and assist with resolution of employee relations concerns, complaints, disputes, and agency charges to ensure fair, consistent, and proper resolution in consideration of company policy, procedures and Mission, Vision, and Values. Review and evaluate employee corrective action submissions to ensure alignment with company policies, legal compliance, and best HR practices. Provided guidance to managers on appropriate documentation, consistency in disciplinary actions, and adherence to procedural fairness. Monitor internal metrics, external regulations, and industry best practices to diagnose and, in partnership with other HR functional leaders (compliance, business partner, talent management, employee experience, etc.), proactively suggest or make improvements to minimize future ER issues as well as to inform policy, process, and training improvements. As needed, work reactively on crisis-management situations that typically can only be successfully addressed under time constraints. While proactivity and risk mitigation are promoted, balancing time between planned ER tasks/projects and crisis-response is a critical component for success. Perform other duties, as assigned. TRAVEL REQUIRMENTS: Domestic Travel: 15% International Travel: 0% MINIMUM REQUIREMENTS EDUCATION: Bachelor's FIELD OF STUDY: Human Resources or another related field EXPERIENCE: 5+ years of progressive HR experience, 3+ years progressive HR experience handling complex internal investigations, employee relations, and partnering with business and HR leaders CERTIFICATION(S): PHR, SHRM-CP, ER related certifications KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Highly skilled in investigating and advising on complex employee complaints ensuring consistency and fairness with company policies, processes and Mission, Vision, and Values Proficiency in Word, Excel, PowerPoint, and Outlook. Proven ability to deliver high-quality results while handling multiple priorities Resiliency, creative thinking, and strong problem-solving skills Knowledge of Title VII, ADEA, ADA, and related U.S. employment laws Prior experience working with remote and cross-functional teams Experience tracking employee complaints and response to investigations in risk/compliance platforms (i.e. Navex) PREFERRED QUALIFICATIONS EDUCATION: Bachelor's FIELD OF STUDY: Human Resources or another related field EXPERIENCE: 5+ years conducting complex investigations, crisis management, sensitive employment separations, and investigations experience at a multi-site company KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Experience supporting Legal with charges from the EEOC and similar state agencies, as needed Starting Compensation Annual Salary: $67,000.00 - $80,000.00 (Amount based on office location, relevant experience, skills, and competencies) If you are wondering why you should work for us, here is something to help you decide: Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.

Applicants must have current authorization to work in the United States on a full-time basis. We are currently recruiting for Skip Tracers in our Troy, MI office. Are you someone with strong investigative skills and do you enjoy thinking “outside of the box?” If so, we are looking for you. The Skip Tracing Specialist is responsible for using various tools to locate and verify a consumer's place of employment, bank accounts, and addresses to assist with garnishment and/or legal collection efforts. The position offers base along with an incentive plan. Your income potential is determined by your ambition to achieve more. We are driven by success, and we encourage the same. Base hourly pay is $16.93/hr + Incentives! We are now offering a New Hire $700 guaranteed incentive, followed by the potential to make continued monthly incentives!! Our top 3 earners earned more than $1,500 in monthly bonus! Training Schedule (first 12 weeks of employment): Monday through Friday, 8:30AM - 5:00PM. After Training Schedule: Monday through Friday, 7:30AM - 5:00PM with the flexibility to work your desired shift in our beautiful Troy office. Success skills for this role are: Goal-oriented Independent worker Solutions driven A drive to succeed Superior computer skills (internet navigation, Excel, Word) Strong communication skills Other Key Qualities Desired: Some Skip Tracing experience TLO and Accurint experience Previous experience with the FDCPA Data Entry Ability to multi-task Attention to detail Benefits Include: Medical/Dental/Vision 401(k) matching Paid Time Off No Weekends Floating Holidays Pet Benefits Paid Tuition Wellness Reimbursement Plan (Gym Memberships, Smoking Cessation, etc.) Experience Required: MS Office, specifically Excel. Ability to search Google Search Engine. Preferred: Previous Skip Tracing, Call Center, Collections, Customer Service experience. Education Requirement: High School Diploma/GED Equivalent #LI-DP1 If you are wondering why you should work for us, here is something to help you decide: Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.

Applicants must have current authorization to work in the United States on a full-time basis. The Payroll & Benefits Coordinator coordinates, gathers, reviews and analyzes the calculation and process of payroll for all US MCM/Encore employees. This position ensures that all employees are paid timely, and accurately and that all necessary policies, and procedures are adhered to (SOX, Wage and Hour, etc.), as well as the associated payroll management / regulatory reports; provides appropriate level of customer service to internal and external business partners. Additionally the Payroll & Benefits Coordinator will be responsible for reconciling and paying the benefit invoices and assisting the Benefits Team with communications. RESPONSIBILITIES Successfully produce a bi-weekly, multi-state payroll for over 1000 employees using Workday. Coordinate all incoming data from various departments and works with the Payroll team to ensure accuracy of the properly authorized paycheck for the US workforce. New Hires, Terminations, Employee Changes, LOAs, Uploading Wellness reimbursement, Encore Honors, Work Anniversaries, Monthly Wellness Incentives, Taxable fringe, Cash awards, Commissions payments. Assist with benefits: 401K administration (bi-weekly funding & audits), benefit and payroll invoice reconciliation, Short Term disability calculations, benefit arrears, new parent flex time, parental leave pay, and other general administrative responsibilities. Responds to employee questions via our ticketing system, Service Now tickets, and always offers quality customer service. Prepares and uploads the Journal Entries for the Monthly Wages accrual, PTO true -up accrual, the PTO Liability accrual, 401K employer match, bonuses accrual and assist in answering trending variance questions after the month end close. Responsible for running the quarterly tax filing reports. Assists with the Bureau Labor Statistics reporting (CA & AZ). Perform other duties, as assigned. MINIMUM REQUIREMENTS EDUCATION: High School Diploma EXPERIENCE: 1 year of multi-state payroll experience. General administrative support experience. Experience with excel is required. CERTIFICATION(S): Certification(s) required KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Knowledge of Workday HRIS system. Advanced knowledge of federal and multi-state tax laws. Knowledge of 401(k) administration and benefits. Skilled in MS Office Excel, Workday system, and conducting audits. Ability to properly manage time, meet deadlines, communicate with employees and management, handle confidential information Previous experience with Time Tracking System, managing 401(k) and completing YTD payroll/benefit audits. PREFERRED QUALIFICATIONS EXPERIENCE: Experience working at a mid-size company (1,400 employees) with multi-state payroll. CERTIFICATION(S): Payroll certification (e.g. CPP) KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Knowledge of Workday HRIS system. Advanced knowledge of federal and multi-state tax laws. Knowledge of 401(k) administration and benefits. Skilled in MS Office Excel, Workday system, conducting audits and detailed orientated. Ability to work independently and multi-task, with a strong attention to detail. Ability to communicate effectively, excellent verbal and written communication skills. Ability to establish and maintain cooperative working relationships with all during the course of work. Reliable and trustworthy. #LI-MCM Starting Compensation Hourly Rate: $21.49 - $31.11 (Amount based on office location, relevant experience, skills, and competencies) If you are wondering why you should work for us, here is something to help you decide: Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.

Applicants must have current authorization to work in the United States on a full-time basis. The Group Manager Operations oversees the day-to-day operations and management of the Specialist teams. This position is responsible for managing escalations and inquiries, including supervision of employees, process and procedure development, and execution. The Group Manager Operations also interacts with internal and external customers (including L.O. Firms and I.L. partners) as well as multiple cross-functional organizations. This position requires a balanced mix of people, process and project management with a solid understanding of the Legal Collections Channel. RESPONSIBILITIES Management of direct reports (reporting to the role). 30% Ensure quality and accuracy of all work product; create, set and communicate performance plans to drive results where applicable. 20% Develop program / process strategies and execute against such strategies.15% Analyze business drivers at both the partner and program level to manage and improve performance, including the project management of both individual and team initiatives. 15% Develop and maintain relationship with key partners both internally and externally. 10% Respond to escalated consumer issues and identify potential compliance issues. 5% Conduct on-going training for new hires on an as needed basis. 5% MINIMUM REQUIREMENTS EDUCATION: High School Diploma EXPERIENCE: 1-3 years' experience in a People Management role KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Proficient in MS Office Program or relationship management skills as well as strong people management skills PREFERRED QUALIFICATIONS EDUCATION: Bachelor's FIELD OF STUDY: Business related field EXPERIENCE: 1-2 years' experience in Financial Services KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Advanced proficiency in MS Office, particularly MS Excel Superior verbal and written communication skills Detailed-oriented with demonstrated ability to manage/motivate people If you are wondering why you should work for us, here is something to help you decide: Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.

The Bankruptcy Specialist is responsible for assisting the Bankruptcy team and partner network in managing daily operations. This position includes the monitoring of automated and manual processes to ensure the proper handling of outsourced accounts, as well as the participation in projects / analysis as needed and provide and communicate performance, initiative, and / or process results. RESPONSIBILITIES Relationship with and request fulfillment for internal / external customers. Process administrative material and tasks. Provides regular tracking and reporting on adherence to daily processes and / or financial performance. Subject matter expert for one or more projects with high levels of complexity. Oversees and makes suggestions for improvements to daily automated and manual processes. Perform other duties, as assigned. MINIMUM REQUIREMENTS EDUCATION: High School Diploma EXPERIENCE: 1-2 years customer service or clerical experience KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Basic MS Office skills Strong verbal and written communication skills Skilled in data entry and system queries PREFERRED QUALIFICATIONS EDUCATION: Bachelor's EXPERIENCE: 2+ years work experience in financial services related field If you are wondering why you should work for us, here is something to help you decide: Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.

Applicants must have current authorization to work in the United States on a full-time basis. The Staff Counsel I manages and resolves the company's collection litigation matters. This role supports corporate compliance with laws and regulations governing debt collection and related activities. RESPONSIBILITIES Create, review, direct and resolve collection litigation matters cost-effectively and in a compliant manner. Ensure adherence to relevant company policies, state, federal and local regulations. Maintain and enhance company reputation with courts, venders, outside counsel, and consumers. Limit company exposure through effective advocacy on behalf of the Company in hearings, trials, and mediations. Negotiate with opposing counsel, conduct discovery, and respond to discovery. Prepare and attend hearings and trials. Perform other duties, as assigned. MINIMUM REQUIREMENTS EDUCATION: Master's or Advanced FIELD OF STUDY: JD degree from an accredited law school EXPERIENCE: No legal work experience required CERTIFICATION(S): Juris Doctorate KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: * Good attention to detail, accuracy and follow-through abilities * Sound judgment and discretion * Good communication, organizational and interpersonal skills PREFERRED QUALIFICATIONS EDUCATION: Master's or Advanced FIELD OF STUDY: JD degree from an ABA accredited law school EXPERIENCE: No legal work experience required CERTIFICATION(S): Juris Doctorate KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: * Experience with the Microsoft suite of products #LI-KL1 If you are wondering why you should work for us, here is something to help you decide: * Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. * Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. * Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. * Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. * Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. * Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. * Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. * New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. * Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. * Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.

Applicants must have current authorization to work in the United States on a full-time basis. The Senior CRT Specialist is responsible for investigating consumer complaints and providing company responses to regulatory complaints and other escalated matters. This role analyzes facts and prepares documents that meet internal and external deadlines and company quality standards. The Senior CRT Specialist must have an ability to understand complex consumer issues and company processes, conduct root cause analysis, and appropriately document company records. The Senior CRT Specialist must identify and escalate concerns and articulate findings in a clear and concise manner. Excellent written and verbal communication skills are required. RESPONSIBILITIES Track, investigate and prepare responses to consumer complaints. Oversees and makes suggestions for improvements to daily automated and manual processes. Process administrative material and tasks. Identify and escalate issues that may be a risk to the company. Perform other duties, as assigned. MINIMUM REQUIREMENTS EDUCATION: High School Diploma FIELD OF STUDY: General Education EXPERIENCE: 1-2 years' experience in Financial Services related field KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Excellent written communication skills Ability to multi-task Proficiency with MS Office products PREFERRED QUALIFICATIONS EDUCATION: Bachelor's FIELD OF STUDY: Business or Related Field EXPERIENCE: 2+ years in Financial Services or Legal related field CERTIFICATION(S): Paralegal Certificate KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Knowledge of FDCPA, FCRA or other regulatory training If you are wondering why you should work for us, here is something to help you decide: Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.

The Legal Department is looking for a Specialist, to join our team here in Troy, MI. This resource will support within the Internal Legal Department. In this role you would assist and work with the team to partner together in managing of daily operations and projects. This includes the monitoring of automated and manual processes to ensure the proper handling of accounts, as well as the participation in projects / analysis as needed and provide and communicate performance, initiative, and / or process results. This position requires adherence to complex process requirements and directions, and handles administrative processes. Responsibilities include: Read and assess legal documents, validate accuracy and take requisite action; identification and resolution of data or content discrepancies through utilization of internal and external resources in a timely manner Retrieve, print and attach appropriate documents Attention to Detail and multitasking Strong written and verbal communication Sort/Alphabetize documents Effectively communicate status of projects and workload Education: Required: High School Diploma Language: Required: English Experience: Required: 1 - 2 years customer service or clerical experience. Experience with MS Office. Good communication skills, Data Entry. Preferred: 2+ years work experience in financial services related field. System querying skills. Proficiency with MS Office (particularly Excel). Legal Specialist: Check out the video below to find out what it takes to be a Legal Specialist at MCM, an Encore Capital Group Company! ************************************************************ Culture: Check out the video below to see why our team loves the culture at MCM, an Encore Capital Group Company! ************************************************************ Applicants must be currently authorized to work in the United States on a full-time basis. If you are wondering why you should work for us, here is something to help you decide: Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.

Applicants must have current authorization to work in the United States on a full-time basis. The IL CSS Specialist is responsible for supporting the Internal Legal Department in a multitude of compliance related and administrative tasks. This includes the monitoring of automated and manual processes to ensure the proper handling of outsourced accounts, as well as the participation in projects / analysis as needed and provide and communicate performance, initiative, and / or process results. This position requires strict adherence to process guidelines and instructions. RESPONSIBILITIES * Reviews, investigates, and processes account level documentation in a timely manner using a defined set of procedures and guidelines * Identify and escalate issues that may be a risk to the company * Perform other duties, as assigned. MINIMUM REQUIREMENTS EDUCATION: High School Diploma FIELD OF STUDY: General Education EXPERIENCE: Required: 1 - 2 years customer service or clerical experience. KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: * Good written communication and documentation skills * Proficiency with Microsoft Office products * Ability to effectively prioritize and multi-task * Excellent attention to detail PREFERRED QUALIFICATIONS EDUCATION: Bachelor's FIELD OF STUDY: Business or Related Field EXPERIENCE: Preferred: 2+ years' work experience in financial services or legal related field. KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: * Knowledge of FDCPA, FCRA or other regulatory training If you are wondering why you should work for us, here is something to help you decide: * Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. * Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. * Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. * Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. * Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. * Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. * Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. * New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. * Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. * Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.

The Process Manager II is responsible for supporting business process improvement efforts across the organization. This position includes assisting with process analysis, new process design and implementation in addition to project management Responsibilities. Responsibilities Assist with establishing detailed project plans, monitor project performance, raise issues and concerns, establish performance metrics and tracking mechanisms to monitor improvement impacts. 20% Provide regular updates on process improvement projects to key project stakeholders across the organization as required. 15% Serve as a key project team member and support business process improvement projects from conceptualization through implementation by working closely with the project team, business unit leaders and IT (as necessary). 50% Serve as liaison between business units and IT for business process improvement projects to help establish business requirements and functional specifications. 15% Education Required: Bachelor Language Required: English Experience Required: 3 - 5 years experience in a project or process management role, or equivalent education and experience. Strong proficiency in MS Office. Experience in project or process management. Preferred: System query skills. If you are wondering why you should work for us, here is something to help you decide: * Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. * Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. * Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. * Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. * Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. * Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. * Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. * New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. * Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. * Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.

Applicants must have current authorization to work in the United States on a full-time basis. The Staff Counsel I manages and resolves the company's collection litigation matters. This role supports corporate compliance with laws and regulations governing debt collection and related activities. * MUST BE LICENSED ALREADY TO PRACTICE IN MI. RESPONSIBILITIES Create, review, direct and resolve collection litigation matters cost-effectively and in a compliant manner. Ensure adherence to relevant company policies, state, federal and local regulations. Maintain and enhance company reputation with courts, venders, outside counsel, and consumers. Limit company exposure through effective advocacy on behalf of the Company in hearings, trials, and mediations. Negotiate with opposing counsel, conduct discovery, and respond to discovery. Prepare and attend hearings and trials. Perform other duties, as assigned. MINIMUM REQUIREMENTS EDUCATION: Master's or Advanced FIELD OF STUDY: JD degree from an accredited law school EXPERIENCE: No legal work experience required CERTIFICATION(S): Juris Doctorate KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: * Good attention to detail, accuracy and follow-through abilities * Sound judgment and discretion * Good communication, organizational and interpersonal skills PREFERRED QUALIFICATIONS EDUCATION: Master's or Advanced FIELD OF STUDY: JD degree from an ABA accredited law school EXPERIENCE: No legal work experience required CERTIFICATION(S): Juris Doctorate BAR LICENSE: MA and/or PA a plus KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: * Experience with the Microsoft suite of products #LI-KL1 If you are wondering why you should work for us, here is something to help you decide: * Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. * Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. * Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. * Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. * Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. * Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. * Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. * New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. * Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. * Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.