Who We Are
At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of more than 2,400 dedicated employees, we provide customized fire protection solutions that protect lives and property every day. Our goal is to deliver a superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and building a culture rooted in teamwork, success, and an unwavering commitment to safety.
Our mission? To be the best fire protection company the industry has ever seen.
Position Overview:
We are seeking a Data Governance Manager to establish and lead Encore's enterprise data governance program. Reporting directly to the CIO, this role is responsible for building the standards, operating model, and partnerships that ensure our data is trusted, secure, consistent, and ready to support operational excellence, analytics, and AI.
This is a hands-on leadership role focused on turning ambiguity into clarity and helping the business confidently answer, “Can we trust this data?
Key Responsibilities:
Data Governance & Operations
Establish and oversee enterprise data governance frameworks, policies, and standards to ensure data quality, consistency, security, privacy, and compliance.
Define data ownership, stewardship, classification, retention, and lifecycle controls in partnership with business and IT leaders.
Build and operate governance workflows including issue intake, triage, root cause analysis, remediation tracking, and continuous improvement.
Lead governance councils and working groups to drive adoption, accountability, and consistent decision-making.
Business Strategy & Enablement
Serve as the primary data governance advisor to the CIO and senior leadership, aligning governance priorities with enterprise objectives.
Partner with business and functional leaders to identify where poor data quality or unclear definitions are impacting performance, then translate those gaps into actionable governance improvements.
Convert business needs into practical data standards, definitions, and operating processes.
Stakeholder Engagement & Relationship Building
Cultivate strong partnerships across business units and IT so governance is embedded in daily workflows.
Advocate for a data-driven culture by enabling shared definitions, trusted sources, and clear accountability.
Influence stakeholders at all levels to adopt disciplined, consistent data practices.
Department Leadership
Build and lead Encore's data governance function, including developing a distributed network of data owners and stewards across the enterprise.
Create a collaborative, solutions-oriented environment that balances structure with business agility.
Data Technology Stack & Performance
Partner with IT and data teams to implement governance-enabling tools and capabilities such as metadata management, data cataloging, lineage, and data quality monitoring.
Support reliability and consistency of enterprise data by defining standards for master data, reference data, and critical business definitions.
Value Obtainment & ROI
Define and track governance success metrics including data quality improvements, reduced rework, reporting consistency, and faster decision-making.
Partner with business units to prioritize governance initiatives that deliver measurable operational and financial impact.
Roadmap & Budgeting
Develop and maintain a phased data governance roadmap aligned to enterprise priorities.
Partner with leadership to assess, justify, and prioritize investments in governance capabilities and tools.
Ensure initiatives are delivered on time, within scope, and with measurable adoption.
AI Enablement
Strengthen the governance foundation required for analytics and AI by ensuring trusted sources, definitions, lineage, and appropriate access controls.
Support responsible AI adoption through policies addressing privacy, security, and appropriate usage.
Qualifications:
Education & Experience
Bachelor's degree in computer science, Data Science, Information Systems, Business, or a related field. Master's degree is a plus.
5+ years of experience in data governance, data management, or data operations with demonstrated success building standards and driving adoption.
Experience partnering with executive leadership and cross-functional stakeholders.
Skills & Competencies
Deep understanding of data governance, metadata management, data quality practices, master data, and data lifecycle controls.
Exceptional relationship-building, communication, and influencing skills.
Ability to drive change and accountability in complex organizations.
Experience implementing enterprise data and analytics solutions.
Why Join Us?
Strategic Impact, directly improve how Encore operates, decides, and grows through trusted data.
Leadership Opportunity, build and shape Encore's data governance foundation.
Cutting-Edge Work, enable analytics and AI with a strong data backbone.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $120,000 - $150,000 per year.
What We Offer:
At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth.
Competitive Salary with performance-based bonus opportunities
Purpose-Driven Work Environment
Flexible Dress Code with Encore branded gear
Innovative, people-first culture
Leading-edge productivity tools
Comprehensive medical, dental, and vision coverage
Fidelity 401(k) with company match
Company-paid life insurance policy of $50,000
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-LP1
$120k-150k yearly Auto-Apply 5d ago
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Service Coordinator
Encore Fire Protection 3.9
Encore Fire Protection job in West Wareham, MA
Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with East Coast Fire & Ventilation based out of West Wareham, Massachusetts. This partnership not only allows us to expand our footprint and find top talent in the Long Island area, it also allows us to work with industry leaders who strive for same level of excellence as we do.
Someone that will excel in this role will have 2 -3 years of office experience and has an undeniable desire for growth. Service Coordinators have a very defined track for advancement that can lead to a financially rewarding career in Project Management, Operations Management, Analyst, or Sales. The timeline for advancement is based on the individual's motivation to progress.
What you'll be doing:
* Manage the service delivery schedule for a defined geographic region with up to 10 technicians
* Maximize daily productivity (revenue) by scheduling work based on your technicians' ability and route efficiency
* Develop and manage a process for holding your technicians accountable to time and attendance policies as well as your set service schedule
* Identify areas for process improvement and assist with creating and revising processes, ensuring better efficiency and customer experience
* Use and promote excellent customer service soft skills
What you'll need to do it:
* College degree or at least 2 years related work experience in a customer service role, project management/coordination, and/or facility services knowledge preferred
* Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage but it is up to each individuals' initiative to develop advanced skills
* Exceptional interpersonal and persuasion skills
* Professional, customer-focused approach to completing assignments and representing Encore
* Knowledge of Massachusetts geography is a definite plus but not required
What We Offer:
At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
* Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
* Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
* Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
* Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
* Tools for Success: Access to leading-edge web-based productivity tools.
* Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
* Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
* Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $65,000 - $90,000per year
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
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$65k-90k yearly Auto-Apply 35d ago
Sheet Metal Journeyman
Encore Fire Protection 3.9
Encore Fire Protection job in West Wareham, MA
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with East Coast Fire & Ventilation based out of West Wareham, Massachusetts. This partnership not only allows us to expand our footprint and find top talent in the West Wareham area, it also allows us to work with industry leaders who strive for same level of excellence as we do.
Our success throughout the Northeast has created a need for a Sheet Metal Journeyman to work out of the West Wareham, MA Office. As a journeyman, you will be responsible for fabricating, installing, and maintaining sheet metal systems, including HVAC ductwork, roofing, and other metal components, in compliance with state and local regulations. You will work independently or as part of a team, ensuring high-quality workmanship and adherence to safety protocols.
Responsibilities:
Fabricate, install, and repair sheet metal systems such as HVAC ducts, roofing, siding, and flashings according to project specifications and blueprints.
Measure, cut, and shape metal materials using hand tools, power tools, and machinery such as shears, brakes, and welding equipment.
Install ventilation systems, gutters, and architectural sheet metal components in commercial, residential, and industrial projects.
Read and interpret blueprints, drawings, and work orders to accurately complete tasks.
Ensure all work meets state and local codes, as well as company quality standards.
Perform inspections of existing systems and identify areas for repair or replacement.
Collaborate with other trades and construction professionals on-site to coordinate installation and ensure project timelines are met.
Follow all safety protocols, including wearing appropriate personal protective equipment (PPE) and maintaining a clean, organized worksite.
Provide guidance and support to apprentices and less experienced workers.
Maintain and care for company tools and equipment.
Requirements:
Valid Massachusetts Journeyperson Sheet Metal License (Required).
Completion of a recognized sheet metal apprenticeship program.
At least 2-3 years of experience in sheet metal work, with a focus on HVAC systems, roofing, and architectural metal installations.
Proficiency in reading and interpreting blueprints and construction documents.
Strong knowledge of Massachusetts state codes and safety regulations.
Experience using hand and power tools, including shears, brakes, and welding equipment.
Ability to work independently or as part of a team.
Excellent problem-solving skills and attention to detail.
Good communication skills and the ability to collaborate effectively with other team members and clients.
Ability to work in various environments, including at heights, in confined spaces, and in varying weather conditions.
Ability to lift and move materials up to 50 lbs.
Comfortable working on ladders, scaffolding, and other elevated platforms.
Ability to stand, bend, and work in confined spaces for extended periods.
What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.
Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) - at least twice a year.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $30-$60 per hour.
Encore Fire Protection is an Equal Opportunity Employer
Encore Fire Protection is an E-Verify Employer
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-EJ1
$30-60 hourly Auto-Apply 6d ago
Security Systems Technician
Encore Fire Protection 3.9
Encore Fire Protection job in Wilbraham, MA
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
Our continued growth and success has created the need for a Security System Technician working out of our Wilbraham, MA office.
Here's a glimpse of some of the responsibilities if you are interested in joining our team:
The ability to install, service, program, test, inspect and troubleshoot basic and complex security camera and alarm systems with limited or no supervision.
May require some overtime hours at night, on weekends and at a moment's notice for emergency calls
Ability to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload
Ability to identify code issues and non-conformance issues
Confidence and accuracy making recommendations regarding system installation improvements
Commitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systems
Exceptional work ethic and attention to detail
Requirements:
Massachusetts Electrical License
High school diploma is required. Industry experience preferred
Individual must possess a valid Driver's license
Knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Security and Fire Alarm systems installation
Experience with a variety of system manufacturing including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.
What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.
Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) - at least twice a year.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $30 - $60 per hour.
Encore Fire Protection is an Equal Opportunity Employer
Encore Fire Protection is an E-Verify Employer
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-JE1
$31k-55k yearly est. Auto-Apply 11d ago
Operations Specialist
Encore Fire Protection 3.9
Encore Fire Protection job in Needham, MA
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
Where You Fit In:
Our continued growth and success have created the need for an Operations Specialist working out of our Needham, Massachusetts office. For this position you will be the second layer between our customers and our technicians to ensure every job is completed with this approach; "what we said we would do, how we said we would do it, when we said we'd have it done." Our pace is fast and our volume is high which requires a proactive personality type. Someone who is not intimidated by, yet motivated by, tackling tough deadlines and is driven to get things done as a means of meeting the long-term objective. The person that excels in this role is someone who enjoys finding all the information and then wants to figure out how to put the pieces together. They like to work independently but value building relationships with customers as well as internal partners. They are able to see the bigger picture but don't let it interfere with the important details.
What you'll be doing:
Manage and oversee the service delivery for specific product lines
Review scope of work and service contracts to ensure accuracy
Match billing with contract quotes and be able to notice even the smallest differences
Investigate scope of work performed with billing discrepancies
Communicate with customers on daily basis with invoice changes
Maintain focus on executing end of month billing cycle
What You'll Need to Succeed:
The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following:
Although a college degree is preferred, we know the skills needed to be an awesome operations specialist are not always taught in the classroom. Two years of related work experience are just as impressive
Prior experience in a service business or scheduling position
Comfortable with technology (Microsoft Office) and interest in learning new technology. We work with an industry-specific program in which you will be given basic training on program usage but it is up to each individual's initiative to develop advanced skills
Ability to work under pressure and meet deadlines
What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $65,000 - $80,000 per year.
Encore Fire Protection is an Equal Opportunity Employer and an E-Verify Employer. We consider applicants for employment without regard to gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-EJ1
$65k-80k yearly Auto-Apply 6d ago
Fire Alarm Technician
Encore Fire Protection 3.9
Encore Fire Protection job in Wilbraham, MA
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
We are looking to hire a Fire Alarm Technician for our Wilbraham, MA office! The ideal candidate will be self-motivated to be the best in his or her field. He or she will be committed to excellence and have a strong desire to go above and beyond regardless of the assignment.
Responsibilities Include:
The ability to service, program, test, inspect and troubleshoot basic and complex fire alarm systems with limited or no supervision. Ability to install is a plus, but not required
May require some overtime hours at night, on weekends and at a moment's notice for emergency calls
Ability to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload
Ability to identify code issues and non-conformance issues
Confidence and accuracy making recommendations regarding system installation improvements
Commitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systems
Exceptional work ethic and attention to detail
Requirements
Massachusetts Electrical License
High school diploma is required. Industry experience not required but preferred
Individual must possess a valid Driver's license and the ability to travel throughout Massachusetts
Extensive knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation
Experience with a variety of system manufacturing including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.
What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.
Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) - at least twice a year.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $30 - $60 per hour.
Encore Fire Protection is an Equal Opportunity Employer
Encore Fire Protection is an E-Verify Employer
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-JE1
$29k-42k yearly est. Auto-Apply 30d ago
Fire Sprinkler Inspector
Encore Fire Protection 3.9
Encore Fire Protection job in Needham, MA
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
We're seeking a skilled Fire Sprinkler Technician to join our Needham, MA team. If you have a passion for precision, teamwork, and safety and you're ready to make a real impact in the fire protection industry-we want to hear from you!
What You'll Do:
Measure, cut, and install steel and plastic pipes in compliance with NFPA standards and local building codes.
Attach sprinkler heads and fittings, ensuring systems are leak-free and properly functioning.
Interpret blueprints, schematics, and technical documents to determine system layout and placement.
Perform routine inspections, service, and repairs to maintain compliance with regulations and customer expectations.
Collaborate with on-site contractors and team members to meet project deadlines.
Ensure all work is completed with high precision and strict adherence to safety protocols.
Document job details, including materials used, work performed, and site conditions.
What You'll Need:
Active MA Sprinkler Fitter Journeyman License.
Proven experience installing, repairing, and maintaining fire sprinkler systems.
Strong understanding of NFPA standards, national fire codes, and local building regulations.
Proficiency in reading and interpreting blueprints and schematics.
Ability to work in various environments, including heights up to 30 feet and adverse weather conditions.
Physical ability to lift 50 pounds and operate required tools and lifts safely.
Excellent problem-solving and troubleshooting skills.
Valid driver's license and reliable transportation for travel within Massachusetts.
Familiarity with OSHA safety guidelines and lift operations.
Ability to pass a drug screen and background check.
What We Offer:
At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.
Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) - at least twice a year.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $29- $60 per hour.
Encore Fire Protection is an Equal Opportunity Employer.
We are proud to be an EEO/AA employer and consider all applicants regardless of gender, sexual orientation, gender identity, national origin, age, race, veteran status, disability, or any other legally protected status. Encore is also an E-Verify Employer.
#LI-EJ1
$31k-42k yearly est. Auto-Apply 6d ago
Business Development Executive
Encore Fire Protection 3.9
Encore Fire Protection job in Holyoke, MA
Who We Are
Who We Are:
At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. Our team of more than 2,400 dedicated employees provides customized fire protection solutions that protect lives and property every day.
Our goal is to deliver a unique experience to those who depend on us to make their lives safer and easier. We are passionate about growing with purpose, driving real innovation, and creating a winning culture built on teamwork, success, and an unwavering commitment to safety.
Our mission?
To be the best fire protection company the industry has ever seen.
The Opportunity:
At Encore, Business Development Executives sit at the front of our growth engine. They are experienced B2B sales hunters who create their own opportunities, build their own pipeline, and turn prospects into long term partners. They do not wait for leads to show up in their inbox, they go out and find the right customers, start the right conversations, and keep showing up until there is a clear yes or no.
This role is focused on developing new business within a defined territory, while building and expanding Encore's presence across the region. You will spend your time identifying target accounts, meeting with decision makers, and positioning Encore's inspection, service, monitoring, and project offerings as the best solution for their buildings and portfolios.
You are not selling something that sits on a shelf. You are selling services that protect people, property, and businesses. Every inspection agreement you close generates immediate revenue and creates recurring service opportunities and future project work that will fuel our growth for years to come. This role isn't just about closing deals-it's about helping build Encore's future book of business. If you enjoy owning a territory, setting clear goals, and doing the daily work it takes to build a strong pipeline, you will do well here. The people who excel in this role are competitive in a healthy way, thoughtful about how they plan their week, and steady enough to stay focused through the ups and downs of a sales cycle. If that sounds like you, this role will give you plenty of room to grow and to see the direct impact of your work.
Key Responsibilities:
You focus on new business in your territory, from targeting the right accounts and opening doors to turning first meetings into signed inspection and service agreements. In this role, you will:
Master Encore's value proposition and communicate it clearly in person, on the phone, and in writing.
Build and execute a territory plan that focuses on high potential accounts and sectors.
Use tools such as Convex Atlas and ZoomInfo to identify target accounts, build prospect lists, and prioritize outreach.
Prospect consistently through cold calls, emails, networking, social selling, and referrals to keep your pipeline full.
Meet executives and decision makers to understand their operations, compliance requirements, budget drivers, and risk exposure.
Develop and maintain strong relationships with key contacts, so Encore is top of mind when fire protection decisions are made.
Serve as the primary point of contact for new inspection, service, and project opportunities within your territory.
Work with internal teams to scope work and build clear, accurate proposals and inspection agreements that align with customer needs and Encore standards.
Use HubSpot as your system of record to track activity, manage opportunities, organize follow ups, and maintain an accurate forecast.
Leverage Dealhub as needed for quoting and deal support to ensure pricing and terms align with company guidelines.
Accurately forecast your pipeline and deliver against monthly, quarterly, and annual sales targets.
Coordinate a smooth handoff of new customers to operations, service, and account management so work can be delivered as promised.
What You Bring to the Table:
Three to five years of proven B2B sales experience, ideally in a service-based industry such as building services, facilities, construction, or related field
A track record of meeting or exceeding new business targets, with the ability to discuss year-over-year performance in terms of revenue and margin
Zero hesitation around outbound prospecting, including cold calling, networking, asking for referrals, and maintaining consistent follow-up
Business acumen and presence to have meaningful conversations with business leaders about safety, compliance, risk, and return on investment
A disciplined, process-driven approach to managing your pipeline and documenting activity in a CRM
Independence and time management skills to plan your week, manage your territory, and thrive without constant supervision
Strong verbal and written communication skills, including the ability to lead meetings, write clear follow-up emails, and present proposals
General proficiency with technology, including Microsoft Office or Google Workspace, especially Excel or Sheets for basic tracking and analysis
What Will Make You Stand Out?
You have experience selling fire protection, life safety, mechanical, or other recurring service contracts.
You are familiar with prospecting and sales tools such as HubSpot, Convex Atlas, ZoomInfo, Dealhub, or similar platforms.
You have existing relationships with property managers, facility managers, building owners, or general contractors in the region.
You have prior experience selling in a private equity-backed organization with clear KPIs and defined growth targets.
Beyond the Paycheck:
At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore swag, and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
People-Focused Culture: We know our greatest strength is our people. That's why we've built a culture that encourages experimentation, learning, and improving together. You'll have the space to share your ideas and help shape a company that is constantly growing.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-IJ1
$82k-132k yearly est. Auto-Apply 30d ago
Shop Technician
Encore Fire Protection 3.9
Encore Fire Protection job in West Springfield Town, MA
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
As part of Encore's mission to be the best fire protection company the industry has ever seen, we have joined forces with Massachusetts Fire Technologies, headquartered in West Springfield, MA. This partnership not only allows us to expand our footprint and find top talent in the Western MA area, it also allows us to work with industry leaders who strive for the same level of excellence as we do.
Encore's continued success and growth has created a need for a Warehouse Technician working in our fire suppression division of our West Springfield, Massachusetts warehouse.
We pride ourselves on providing our employees with opportunity for growth and advancement. Successful individuals in this position have used this as an entry point to a career as a field technician or in our office as part of the operations team.
Duties include:
Servicing, repairing and maintaining the portable fire equipment and extinguishers
Learning and understanding systems testing and inspections
Ability to identify code and non code conformance issues
Maintain inventory databases using Excel
Pulling and preparing orders for delivery to job sites
Receive, verify, stage and stock all incoming material
Ensure warehouse is clean, organized, secure and safe at all times
Assist Drivers with deliveries as needed
Other Qualifications:
Self-motivated with a strong desire to succeed
Working knowledge of safety regulations and procedures
Ability to learn quickly
A “can do” attitude
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $20 - $30 per hour.
What We Offer:
At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.
Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) - at least twice a year.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Encore Fire Protection is an Equal Opportunity Employer
Encore Fire Protection is an E-Verify Employer
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-JE1
$20-30 hourly Auto-Apply 13d ago
Financial Analyst
Encore Fire Protection 3.9
Encore Fire Protection job in Needham, MA
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission?
To be the best fire protection company the industry has ever seen.
Position Summary:
The Financial Analyst will be an individual contributor reporting to the Finance Manager, working closely with the CFO and VP of Finance, and other members of the finance organization with a focus on enhancing our financial reporting and analysis in addition to improving processes.
This is an opportunity to play a meaningful role that will directly contribute to the continuous growth of the largest full-service fire protection company in the Northeast. This role will be challenging but extremely rewarding.
Who You Are:
Passionately committed to the success of yourself, your team, and Encore.
You thrive in a fast-paced environment, able to communicate complex financial information in a clear and concise manner and have a passion for continuous improvement.
Maintain an unwavering belief that putting in that extra effort does not go unnoticed in the long run.
You're a natural collaborator who enjoys partnering with various teams across the organization to help guide strategic decisions.
What You'll Be Doing:
Support the preparation of monthly reporting packages, including analysis, for internal distribution to the executive team and external reporting to our private equity partner.
Assist in the preparation of the annual budget.
Financial modeling and analysis, including operational/productivity measures.
Assist in identifying and implementing process improvements to enhance the efficiency and accuracy of financial planning and reporting activities.
Collaborate with different departments to provide financial guidance on projects, investments, and business opportunities.
Maintain and improve financial planning and reporting tools.
What You'll Need to Do It:
3-5 years of related financial experience including advanced financial planning and analysis. Experience in a PE-backed setting or Transactional Services in a CPA firm (QOE modelling/work) is a plus
Intimate understanding the relationships that exist within a P&L as well comprehension of Balance Sheet, Statement of Cash Flows
Advanced knowledge of Microsoft Excel and PowerPoint; exposure to BI tools and databases is a plus
Ability to prioritize and balance multiple tasks and deadlines
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $80,000 - $95,000 per year.
What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-LP1
$80k-95k yearly Auto-Apply 5d ago
Fire Alarm Project Manager
Encore Fire Protection 3.9
Encore Fire Protection job in Wilbraham, MA
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
Are you a problem solver who enjoys change and innovation while controlling the big picture? Are you the kind of leader that can be both firm and goal-oriented while motivating, training, and engaging those around you? If so, then Encore might have the perfect opportunity for you! We are looking for a Project Manager in our Wilbraham, MA office to step up to the plate and get things done.
We are all about hiring on attitude and training for skill. Most of our positions require little or no prior industry experience,
but this is not one of those roles
. To be our next Project Manager on our team, you must have a
minimum of 5 years' experience
working in the construction industry. This experience can come in any combination of field, sales, design, operations and/or management but must total at least 5-years.
Requirements
A day in the life of a Project Manager looks something like this:
Fielding questions from our technicians and offering recommendations to navigate complex situations on job sites
Effectively communicating with our customers and taking ownership for resolving project-related issues
Creating schedules for your team and assessing their performance while identifying areas of improvement
Ensuring projects are completed on time and providing the necessary support to the team to make this happen
Working alongside general contractors, project managers and other key stakeholders to meet business goals
Keeping track of material and equipment inventory for projects and placing orders as needed
Being a positive and professional representative of Encore while dealing with customers, directly and indirectly
What You'll Need to Do it:
Minimum 5 years' experience in a field supervisory role in the construction industry
Knowledge of contract terms and pricing
Must be able to work at heights and lift at least 50lbs.
Must have valid driver's license and reliable transportation with willingness to travel within the state of Massachusetts
There are certainly technical skills required to do this job well, however, we have identified a more than a few common characteristics in the A-Players on our Teams:
Quality - Exceeding expectations and becoming an industry expert
Integrity - providing best in class customer service
Teamwork - this company is a team, we all grow together
Growth - hard work does not go unnoticed. We train, develop, and promote from within
Candidates should have interest in construction industry and may possess experience reading blueprints, using hand tools and operating machinery.
Benefits
As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect:
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role
Purpose and results driven work environment (work smarter not harder)
We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set!
Speaking of attire, we offer all employees Encore gear when they join the team
Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and
change
as needed
Access to leading edge web-based productivity tools
Participation in Fidelity 401(K) that includes employer match
Medical, Dental, and Vision benefits through Blue Cross
Company-paid life insurance policy of $50,000
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
#LI-JE1
$84k-124k yearly est. Auto-Apply 30d ago
Suppression Technician
Encore Fire Protection 3.9
Encore Fire Protection job in West Springfield Town, MA
Who We Are Company Overview: At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. As part of Encore's mission to be the best fire protection company the industry has ever seen, we have joined forces with Massachusetts Fire Technologies, headquartered in West Springfield, MA. This partnership not only allows us to expand our footprint and find top talent in the Western MA area, it also allows us to work with industry leaders who strive for the same level of excellence as we do. We're seeking a skilled Fire Suppression Technician (Special Hazards) to join our West Springfield, MA team. If you have a passion for precision, teamwork, and safety-and you're ready to make a real impact in the fire protection industry-we want to hear from you! Responsibilities:
Install, inspect, test, and maintain special hazard fire suppression systems, including but not limited to:
Clean agent systems (e.g., FM-200, Novec 1230)
CO₂ systems
Foam suppression systems
Water mist systems
Explosion suppression or detection systems
Verify proper system operation through functional and acceptance testing
Conduct routine maintenance and troubleshoot system issues or deficiencies
Ensure all work complies with applicable NFPA codes (e.g., NFPA 2001, 12, 750), local regulations, and company standards
Work closely with project managers, foremen, and other trades on-site to support successful project execution.
Document inspections, maintenance, and service activities in accordance with company and client requirements.
Being a positive and professional representative of Encore while dealing with customers, directly and indirectly
Must have the ability to work alone and in team setting.
What You'll Need to Do it:
Past experience in Fire Suppression required
Must be comfortable working at heights and able to lift at least 50 lbs
MA CC-47 Engineer Systems certification required
MA CC-48 Pre-Engineered Fixed Systems certification preferred
MA CC-46 Portable Fire Extinguishers certification preferred
MA CC-41 Self-Serve Facilities certification preferred
Must have valid driver's license and willingness to travel within the state of Rhode Island
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $30 - $60 per hour.
What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Encore Fire Protection is an Equal Opportunity Employer
Encore Fire Protection is an E-Verify Employer
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-JE1
$32k-46k yearly est. Auto-Apply 9d ago
Director of Sales
Encore Fire Protection 3.9
Encore Fire Protection job in Needham, MA
Who We Are
Who We Are:
At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. Our team of more than 2,400 dedicated employees provides innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and property every day.
Our goal is to deliver a superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety.
Our mission?
To be the best fire protection company the industry has ever seen.
To get there, we need leaders who are ready to scale, transform, and build for what's next.
The Opportunity:
As our Director of Sales, your strategy starts with people. You will drive results by coaching, developing, and leading a high-performing sales team while delivering a best-in-class customer experience. At Encore, we know our greatest differentiator is not just our services but the people behind them. Whether it is a small job or a complex project, our customers should feel the care, passion, and expertise of a team committed to safety and service.
In this role, you will shape the sales team's approach from opportunity to close, refine processes, measure performance, and provide actionable insights to leadership. You will partner closely with the EVP of Sales, regional leaders, Finance, and Operations to align daily activity with long-term goals, turn data into guidance, identify risks early, and ensure resources, targets, and strategy are connected. This high-visibility role is ideal for someone who thrives at both the strategic and tactical levels and takes pride in building systems that enable people to succeed.
How You Will Succeed:
Lead and Grow the Team
Manage and coach a team of 10 to 12 sales reps through regular 1:1s and structured reviews.
Strengthen core sales skills, address underperformance, and build a strong team culture.
Oversee hiring, onboarding, and career development to maintain a strong bench of talent.
Improve Process, Tools, and Performance
Design and refine sales processes to improve consistency, efficiency, and scalability.
Ensure CRM and sales tools support accurate data and real-world usage.
Streamline manual tasks, maintain dashboards and reporting, and provide insights that support forecasting and performance management.
Support Customers, Deals, and Cross-Functional Execution
Stay close to customer needs and partner with Strategic Account Managers and Operations.
Step in on major accounts when needed, shape pricing strategies, and lead negotiation and closing on high-impact deals.
Drive sales enablement, run training, and collaborate with Operations, Finance, Marketing, and HR to keep strategies aligned with company goals.
What You Bring to the Table:
10 to 15 years of experience in sales, sales operations, or revenue operations, ideally in a B2B service-oriented or route-based business.
Proven success leading and developing high-performing sales teams.
Experience designing and improving sales processes that drive measurable results in efficiency, conversion, and revenue growth.
Strong analytical skills with experience creating and interpreting dashboards, reports, and forecasts for senior leadership.
Proficiency with CRM platforms (HubSpot preferred) and sales enablement tools.
Solid project management skills, including the ability to prioritize, manage timelines, and drive cross-functional initiatives to completion.
Excellent communication and interpersonal skills, able to explain complex topics clearly and build trust across teams.
Comfortable working in a fast-growing, dynamic environment, balancing structure with flexibility to keep sales teams effective.
What Makes You Stand Out:
Experience in fire protection, construction, or recurring service industries.
Exposure to private equity-backed companies, KPI-driven operating models, or value creation initiatives.
Hands-on involvement in designing or supporting sales compensation plans.
Experience with advanced analytics, business intelligence, or data visualization tools.
Proven track record of building or scaling sales operations or revenue operations capabilities over time.
Beyond the Paycheck:
At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth.
Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore swag, and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
People-Focused Culture: We know our greatest strength is our people. That's why we've built a culture that encourages experimentation, learning, and improving together. You'll have the space to share your ideas and help shape a company that is constantly growing.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-EH1
$89k-142k yearly est. Auto-Apply 10d ago
Service Coordinator
Encore Fire Protection 3.9
Encore Fire Protection job in West Wareham, MA
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with East Coast Fire & Ventilation based out of West Wareham, Massachusetts. This partnership not only allows us to expand our footprint and find top talent in the New England area, it also allows us to work with industry leaders who strive for same level of excellence as we do.
Someone that will excel in this role will have 2 -3 years of office experience and has an undeniable desire for growth. Service Coordinators have a very defined track for advancement that can lead to a financially rewarding career in Project Management, Operations Management, Analyst, or Sales. The timeline for advancement is based on the individual's motivation to progress.
What you'll be doing:
Manage the service delivery schedule for a defined geographic region with up to 10 technicians
Maximize daily productivity (revenue) by scheduling work based on your technicians' ability and route efficiency
Develop and manage a process for holding your technicians accountable to time and attendance policies as well as your set service schedule
Identify areas for process improvement and assist with creating and revising processes, ensuring better efficiency and customer experience
Use and promote excellent customer service soft skills
What you'll need to do it:
College degree or at least 2 years related work experience in a customer service role, project management/coordination, and/or facility services knowledge preferred
Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage but it is up to each individuals' initiative to develop advanced skills
Exceptional interpersonal and persuasion skills
Professional, customer-focused approach to completing assignments and representing Encore
Knowledge of Massachusetts geography is a definite plus but not required
What We Offer:
At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $65,000 - $90,000per year
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
#LI-EJ1
$65k-90k yearly Auto-Apply 3d ago
Fire Sprinkler Inspector
Encore Fire Protection 3.9
Encore Fire Protection job in West Wareham, MA
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. Our success throughout New England has created a need for a Fire Sprinkler Inspector to work out of our West Wareham, Massachusetts Office.
What You'll Be Doing:
Perform installation, service, and/or inspection work on wet, dry, and pre-action sprinkler systems, identifying code issues and non-conformance issues.
Laying out, assembling, installing, maintaining, and servicing fire sprinkler systems in commercial buildings throughout Massachusetts
Being a positive and professional representative of Encore while dealing with customers, directly and indirectly
Ability to work on call rotation
Must have the ability to work alone
Requirements:
Journeymen's license preferred (Apprentices with experience should apply too!)
Must be able to work at heights and lift at least 50lbs.
Must have valid driver's license and willingness to travel within the state of Massachusetts.
Interest in the construction industry
Experience reading blueprints, using hand tools, and operating machinery preferred
What We Offer:
At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.
Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) - at least twice a year.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $30 - $50 per hour.
Encore Fire Protection is proud to be an Equal Opportunity Employer and an E-Verify Employer.
As an EEO/AA employer, we consider applicants for employment without regard to gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-HM1
$32k-43k yearly est. Auto-Apply 6d ago
Operations Specialist
Encore Fire Protection 3.9
Encore Fire Protection job in West Wareham, MA
Who We Are
Who We Are:
At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. Our team of more than 2,400 dedicated employees provides customized fire protection solutions that protect lives and property every day.
Our goal is to deliver a unique experience to those who depend on us to make their lives safer and easier. We are passionate about growing with purpose, driving real innovation, and creating a winning culture built on teamwork, success, and an unwavering commitment to safety.
Our mission?
To be the best fire protection company the industry has ever seen.
The Opportunity
Project work is where Encore's planning meets real-world execution. Permits need to be right, documentation needs to be clean, and billing needs to match what we sold and delivered. This role exists to keep those details aligned and keep projects moving.
As a Project Specialist, you support project work by coordinating documentation, permit-related workflows, and customer billing requirements. You bring organization to the moving parts, help spot issues before they become delays, and keep communication clear between internal teams and external stakeholders.
Key Responsibilities
Projects run on coordination. This position is the glue between what gets sold, what gets built, what gets approved, and what gets billed. Your focus will be on a few core areas:
Prepare, submit, and track permit applications and supporting documentation for fire protection projects
Ensure permit, inspection, and closeout documentation is complete, accurate, and aligned with applicable codes, standards, and customer requirements
Build and maintain strong working relationships with regulatory agencies and authorities having jurisdiction, supporting smooth permitting and inspection cycles
Maintain clear trackers for permit status, inspection schedules, approvals, and next steps, keeping internal teams informed and aligned
Coordinate responses to permit or inspection findings, collaborating with field and design teams to address cited issues and help drive corrective actions to resolution
Maintain a log of violations, resolutions, and correspondence for audit readiness, internal reporting, and project documentation
Support monthly customer invoicing, aligning billing to customer requirements and Project Manager direction to ensure timely and accurate invoicing
Match billing to contract quotes and project scope, noticing even the smallest differences and escalating discrepancies before invoices go out
Coordinate with project team members to support accurate tracking of project costs, including time entries, vendor invoices, and supporting documentation used for project reporting
Review billing backlog and help remove obstacles by coordinating with Project Managers, internal teams, customers, and other stakeholders as needed
Maintain organized project files and documentation, supporting consistent processes across teams and locations
What You Bring to the Table
High school diploma or equivalent
3+ years of experience supporting construction or project-based work, such as project coordination, project administration, billing support, or permitting
Fire protection experience, or experience supporting permitting and billing in a construction environment with regulated inspections
Strong attention to detail, especially when comparing quotes, scopes, and billing documentation
Comfortable managing multiple priorities and timelines without losing track of follow-ups
Clear communication skills and the ability to work cross-functionally with Project Managers, field teams, design partners, and customers
Confidence working in systems and spreadsheets, and a willingness to learn new tools quickly
What Will Make You Stand Out?
You have experience supporting fire protection projects, or have worked in a trade-based contracting environment
You have supported permit coordination or worked with inspectors or regulatory agencies as part of project execution
You have experience coordinating customer billing requirements, invoice timing, or job-cost related billing support
You have a track record of catching discrepancies early, aligning teams, and preventing rework
You are comfortable working in a high-growth environment where processes evolve, and you help make them better as you go
Beyond the Paycheck
At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore swag, and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
People-Focused Culture: We know our greatest strength is our people. That's why we've built a culture that encourages experimentation, learning, and improving together. You'll have the space to share your ideas and help shape a company that is constantly growing.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $50,000-$65,000.
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EEO Statement
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
$50k-65k yearly Auto-Apply 6d ago
Fire Suppression Technician
Encore Fire Protection 3.9
Encore Fire Protection job in Needham, MA
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
We're looking for a Fire Suppression Technician to join our team in Needham, MA, helping us protect lives and property as we continue expanding across the Northeast. Whether you've been in the trade for a while or are just starting out, if you take pride in your work and want real opportunities to move up, this could be the place for you.
What You'll Be Doing:
Perform inspections, testing, and recharging of kitchen and industrial fire suppression systems, as well as fire extinguishers
Assemble, install, maintain, and service fire suppression systems in commercial buildings throughout Massachusetts
Represent Encore in a positive and professional manner while working with customers
Work independently and as part of a team, depending on the job
What You'll Need to Do It:
Whether you've been in the trade for years or are just getting started, we want to hear from you if you have a strong work ethic and take pride in getting the job done right. While experience is always a plus, what really matters is the right mindset and willingness to learn.
Must be comfortable working at heights and able to lift at least 50 lbs
Valid driver's license and willingness to travel throughout Massachusetts
MA CC-48 Pre-Engineered Fixed Systems certification preferred
MA CC-46 Portable Fire Extinguishers certification preferred
MA CC-41 Self-Serve Facilities certification preferred
MA CC-47 Engineer Systems certification preferred
What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $30 - $60 per hour.
Encore Fire Protection is an Equal Opportunity Employer
Encore Fire Protection is an E-Verify Employer
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-HM1
$29k-35k yearly est. Auto-Apply 6d ago
Fire Alarm Inspector
Encore Fire Protection 3.9
Encore Fire Protection job in West Wareham, MA
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
Our success throughout New England has created a need for a Fire Alarm Inspector to work out of our West Wareham, MA office.
What You'll Be Doing:
Troubleshoot and inspect both basic and complex fire alarm systems with limited or no supervision.
Conduct regular inspections in accordance with NFPA 72 (National Fire Alarm and Signaling Code) and local regulations.
Use our web-based platform, ServiceTrade, to document deficiencies, malfunctions, or violations related to fire alarm systems.
Ensure alarm panels, detectors, notification devices, and emergency power systems are all operational.
Coordinate with contractors, customers, building maintenance, and office staff to get the job done.
Identify code and non-conformance issues and make recommendations for system improvements or upgrades.
Show an exceptional work ethic and eye for detail in all tasks.
What You'll Need:
High school diploma is required. Industry experience preferred
Extensive knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation
Experience with a variety of system manufacturing including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.
Valid US Drivers license
What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.
Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) - at least twice a year.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $30 - $50 per hour.
Encore Fire Protection is an Equal Opportunity Employer and an E-Verify Employer. We consider applicants for employment without regard to gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-HM1
$31k-46k yearly est. Auto-Apply 6d ago
Fire Sprinkler Technician
Encore Fire Protection 3.9
Encore Fire Protection job in West Wareham, MA
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
Are you looking for a career in a fast-paced, rapidly growing business with tons of opportunity for advancement? If so, then Encore Fire Protection may be the place for you! At Encore, we're redefining the fire protection industry by taking a customer-first approach to everything we do.
We're seeking a skilled Fire Sprinkler Technician to join our West Wareham, MA team. If you have a passion for precision, teamwork, and safety and you're ready to make a real impact in the fire protection industry-we want to hear from you!
What You'll Do:
Measure, cut, and install steel and plastic pipes in compliance with NFPA standards and local building codes.
Attach sprinkler heads and fittings, ensuring systems are leak-free and properly functioning.
Interpret blueprints, schematics, and technical documents to determine system layout and placement.
Perform routine inspections, service, and repairs to maintain compliance with regulations and customer expectations.
Collaborate with on-site contractors and team members to meet project deadlines.
Ensure all work is completed with high precision and strict adherence to safety protocols.
Document job details, including materials used, work performed, and site conditions.
What You'll Need:
Active MA Sprinkler Fitter Journeyman License.
Proven experience installing, repairing, and maintaining fire sprinkler systems.
Strong understanding of NFPA standards, national fire codes, and local building regulations.
Proficiency in reading and interpreting blueprints and schematics.
Ability to work in various environments, including heights up to 30 feet and adverse weather conditions.
Physical ability to lift 50 pounds and operate required tools and lifts safely.
Excellent problem-solving and troubleshooting skills.
Valid driver's license and reliable transportation for travel within Massachusetts.
Familiarity with OSHA safety guidelines and lift operations.
Ability to pass a drug screen and background check.
What We Offer:
At Encore, we're dedicated to creating an environment where our team thrives and feels valued. Here's what you can expect:
Competitive Compensation: Hourly pay aligned with your experience, plus a performance incentive plan.
Regular Feedback: Real-time coaching from licensed mentors, as well as reviews with your PM or divisional VP.
Health Benefits: Comprehensive medical, dental, and vision insurance through Blue Cross Blue Shield.
Retirement Savings: 401(k) plan with a company match through Fidelity.
Work-Life Balance: Paid time off and 8 paid holidays.
Encore Swag: Annual outfitting with branded gear, including T-shirts, sweatshirts, and Carhartts.
Training Opportunities: Participation in monthly, quarterly, and annual training and events to support your career growth.
Career Growth: Opportunities for advancement and continued education in the fire protection industry.
Encore Fire Protection is an Equal Opportunity Employer.
We are proud to be an EEO/AA employer and consider all applicants regardless of gender, sexual orientation, gender identity, national origin, age, race, veteran status, disability, or any other legally protected status. Encore is also an E-Verify Employer.
#LI-JE1
$29k-35k yearly est. Auto-Apply 6d ago
Fire Sprinkler Technician
Encore Fire Protection 3.9
Encore Fire Protection job in West Wareham, MA
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
We're seeking a skilled Fire Sprinkler Technician to join our West Wareham, MA team. If you have a passion for precision, teamwork, and safety and you're ready to make a real impact in the fire protection industry-we want to hear from you!
What You'll Do:
Measure, cut, and install steel and plastic pipes in compliance with NFPA standards and local building codes.
Attach sprinkler heads and fittings, ensuring systems are leak-free and properly functioning.
Interpret blueprints, schematics, and technical documents to determine system layout and placement.
Perform routine inspections, service, and repairs to maintain compliance with regulations and customer expectations.
Collaborate with on-site contractors and team members to meet project deadlines.
Ensure all work is completed with high precision and strict adherence to safety protocols.
Document job details, including materials used, work performed, and site conditions.
What You'll Need:
Active MA Sprinkler Fitter Journeyman License.
Proven experience installing, repairing, and maintaining fire sprinkler systems.
Strong understanding of NFPA standards, national fire codes, and local building regulations.
Proficiency in reading and interpreting blueprints and schematics.
Ability to work in various environments, including heights up to 30 feet and adverse weather conditions.
Physical ability to lift 50 pounds and operate required tools and lifts safely.
Excellent problem-solving and troubleshooting skills.
Valid driver's license and reliable transportation for travel within Massachusetts.
Familiarity with OSHA safety guidelines and lift operations.
What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.
Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) - at least twice a year.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $30 - $50 per hour.
Encore Fire Protection is an Equal Opportunity Employer.
We are proud to be an EEO/AA employer and consider all applicants regardless of gender, sexual orientation, gender identity, national origin, age, race, veteran status, disability, or any other legally protected status. Encore is also an E-Verify Employer.
#LI-HM1
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Encore Fire Protection may also be known as or be related to Encore Fire Protection.