Encore Fire Protection jobs in Pawtucket, RI

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with East Coast Fire & Ventilation based out of West Wareham, Massachusetts. This partnership not only allows us to expand our footprint and find top talent in the Long Island area, it also allows us to work with industry leaders who strive for same level of excellence as we do. Someone that will excel in this role will have 2 -3 years of office experience and has an undeniable desire for growth. Service Coordinators have a very defined track for advancement that can lead to a financially rewarding career in Project Management, Operations Management, Analyst, or Sales. The timeline for advancement is based on the individual's motivation to progress. What you'll be doing: Manage the service delivery schedule for a defined geographic region with up to 10 technicians Maximize daily productivity (revenue) by scheduling work based on your technicians' ability and route efficiency Develop and manage a process for holding your technicians accountable to time and attendance policies as well as your set service schedule Identify areas for process improvement and assist with creating and revising processes, ensuring better efficiency and customer experience Use and promote excellent customer service soft skills What you'll need to do it: College degree or at least 2 years related work experience in a customer service role, project management/coordination, and/or facility services knowledge preferred Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage but it is up to each individuals' initiative to develop advanced skills Exceptional interpersonal and persuasion skills Professional, customer-focused approach to completing assignments and representing Encore Knowledge of Massachusetts geography is a definite plus but not required What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $65,000 - $90,000per year Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status #LI-EJ1

Who We Are You may not see a job posting for your type of work, but that doesn't mean we aren't hiring. For the 'right people' we are always hiring! At Encore, People make the difference and the ‘Right People' make a big difference. A person's “fit” within our team is more important than any skill or experience they may bring to the table. We aim to attract, retain and promote great people with great attitudes who can do great things. For us the 'right people' are those who want to grow, learn, and be part of building something that will stand the test of time! Whether you are interested in joining us as a field technician, a project manager, a sales executive, or an administrative superstar, our job requirements are the same: Want to be great and be willing to do what it takes to get there. Be entrepreneurial and strive for continuous improvement. Be passionate about making customers lives safer and easier! Be team focused and enjoy people. If you've got these three attributes then clearly you're bringing a lot to the table and any employer would be lucky to have you! So here is what you can expect from us in return: Loyalty. We are committed to the success of those who are committed to helping us succeed. Growth. Sky's the limit, in title and in compensation. No caps. No ceilings. If you can do it, we will value it. Rewards. Competitive salary paired with realistic incentive plans. We pay our employees weekly on Friday...cha-ching! Feedback. You can expect to receive a quarterly review from your direct supervisor (at minimum) Foresight. Help plan for your future with our Fidelity 401(k) Plan and employer match (free money!!) Safety. Full Medical, Dental and Vision Benefits If you don't see a job opening listed in your specific area of expertise but you're intrigued by the opportunity of joining a company that is committed to becoming the biggest, baddest and best in our industry, then please apply! We'd love to meet you.

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Position Overview: Encore Fire Protection is seeking a Contract Billing Specialist to join our high-performing finance team at our Pawtucket, RI headquarters. This is a great opportunity for a detail-oriented professional with strong experience in AIA and construction billing to thrive in a dynamic, fast-paced environment. As a Contract Billing Specialist, you will take ownership of the full billing cycle for a portfolio of over 80 active construction projects, ensuring accurate and timely invoicing. You'll serve as the key point of contact between our internal project teams and external clients, playing a vital role in ensuring financial accuracy and customer satisfaction. Encore Fire Protection is a leading full-service fire protection company serving the Northeast from Maine to Louisiana. With over 2,000 employees and 50,000+ customers, our mission is to save lives and protect property through exceptional fire suppression, sprinkler, and alarm systems. If you're ready to be part of a rapidly growing team with a passion for purpose and results, we want to hear from you. Responsibilities: Prepare and submit monthly AIA billing forms (G702/G703) with accuracy and compliance. Generate customer invoices through intercompany billing software. Oversee billing for a portfolio of 80+ construction projects. Partner with project managers and clients to resolve billing discrepancies and streamline processes. Set up and maintain construction project records in SAGE, including contract changes and supporting documentation. Review contracts to extract critical billing details, terms, and line items. Manage lien waiver preparation and tracking (conditional, unconditional, and final). Monitor collections on outstanding invoices and follow up on retention and change order approvals. Track and verify Certificates of Insurance (COIs) for all relevant projects. Audit project completions to ensure accuracy in billing and collection of retainage. Qualifications: Minimum 2-3 years of proven experience in AIA billing or construction project billing. Solid understanding of accounting principles and contract billing best practices. Strong attention to detail and organizational skills. Proficiency in Microsoft Excel and billing/accounting systems. Prior experience with SAGE or similar ERP platforms. Excellent communication skills and ability to work cross-functionally. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-LP1

Who We Are Who We Are: At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana Our team of more than 2,400 dedicated employees provides innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and property every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. The Opportunity: A fire protection company leading the charge in RevOps? Even our VP of Revenue Operations didn't believe it before he joined our team, but that's exactly what's happening here. Backed by private equity, Encore is redefining what's possible by applying data-driven sales strategy and modern operational rigor to an industry built on trust, service, and safety. We're looking for a Revenue Operations Analyst to help us take this transformation even further. In this role, you'll design tools, insights, and processes that empower our sales teams to work smarter, close faster, and scale sustainably. You'll turn raw data into meaningful direction by streamlining CRM workflows, tracking performance, and helping leaders make smarter, faster decisions. This role sits at the intersection of data, process, and people. You'll collaborate across Sales, Finance, and Operations to bridge strategy with execution - ensuring every part of our go-to-market engine runs seamlessly. If you're passionate about using analytics to accelerate growth, and love the idea of bringing cutting-edge RevOps thinking to a company you'd never expect, this is your chance to make an outsized impact. What You'll Do: Partner with Sales, Finance, and Operations teams to analyze revenue trends, pricing, and performance metrics. Build and maintain dashboards and models that turn complex data into clear, actionable insights. Support forecasting, pipeline management, and KPI tracking to give leaders better visibility into performance. Identify process gaps and inefficiencies, then collaborate cross-functionally to design scalable, data-driven solutions. Validate and combine data from multiple systems including financial, CRM, and operational sources to ensure accuracy and consistency. Translate analysis into meaningful recommendations that help drive smarter business decisions. Lead through influence by explaining the “why” behind process changes and helping teams adopt new ways of working. Partner directly with the VP of Revenue Operations on key initiatives and the broader RevOps roadmap. Handle ad hoc data requests with curiosity and attention to detail. What You Bring: Bachelor's degree in Business, Finance, Economics, Data Analytics, or a related field. 3-5 years of experience in an analytics or operations role such as Revenue Ops, Sales Ops, FP&A, or Business Intelligence. Advanced Excel skills including formulas, pivots, and data modeling. Proficiency in Power BI, Tableau, or another data visualization platform. SQL or Python experience is a plus, especially for data modeling or optimization. Experience working with data from multiple sources such as CRM, ERP, and finance systems. Strong project management and prioritization skills with the ability to balance multiple initiatives at once. Clear and confident communication skills with the ability to make data easy to understand for any audience. A curious, collaborative, and accountable mindset. You enjoy solving problems with people, not just for them. You Might Be a Great Fit If You... Have a background in data or business intelligence but want to get closer to the commercial side of the business. Have experience in Sales or Financial Operations and enjoy working cross-functionally. Like the mix of building dashboards and influencing the people who use them. Know how to connect the dots between data and decisions and can explain the “why” behind the numbers. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-EH1

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Job Overview: We are seeking a highly organized and motivated Talent Coordinator to join our dynamic Talent, Culture, People team based out of Pawtucket, RI. This is a great opportunity for someone that has an interest in learning more about all things Talent Acquisition and recruiting! This individual will assist in all stages of the recruitment process, from sourcing candidates and reviewing resumes to scheduling interviews and maintaining a seamless communication flow with both candidates and Talent Acquisition Specialists. The ideal candidate will possess excellent communication skills, strong attention to detail, and a passion for helping build high-performing teams. Key Responsibilities: Recruitment Support: Assist TA Specialists in sourcing and attracting top talent for various positions. Conduct initial phone screens and assessments for candidates. Schedule and coordinate interviews between candidates and hiring managers. Manage candidate pipelines using an Applicant Tracking System (ATS). Post job openings on job boards, company websites, and social media platforms. Candidate Experience: Ensure positive and professional experience for candidates throughout the recruitment process. Maintain consistent communication with candidates to update them on their application status. Handle candidate inquiries in a timely and courteous manner. Administrative Tasks: Maintain and update candidate databases and records. Assist with preparing recruitment reports and tracking hiring metrics. Assist with the onboarding process for new hires, including document collection and coordination of orientation schedules. Team Collaboration: Work closely with the TCP team to understand hiring needs and team dynamics. Stay informed about industry trends and best practices to improve recruiting efforts. Qualifications: Education: Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience). Experience: Prior experience in HR or recruitment is a plus, but not required. Internship or entry-level experience in recruitment or administrative role is acceptable. Familiarity with Applicant Tracking Systems (ATS) and recruitment platforms is an advantage. Skills and Abilities: Strong verbal and written communication skills. Excellent organizational and time-management skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Attention to detail and accuracy in administrative tasks. Positive attitude and proactive approach to problem-solving. Team player with the ability to collaborate effectively. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with job search engines and social media platforms for recruitment purposes. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: · Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. · Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. · Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. · Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. · Tools for Success: Access to leading-edge web-based productivity tools. · Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. · Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. · Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-LP1

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Our continued success across New England has opened up an exciting opportunity for a Fire Sprinkler Inspector to join our team in our Pawtucket, RI office. What You'll Be Doing: Perform installation, service, and inspection work on wet, dry, and pre-action sprinkler systems, identifying code issues and non-conformance concerns. Lay out, assemble, install, maintain, and service fire sprinkler systems across commercial buildings throughout New England. Be a positive and professional representative of Encore while interacting with customers directly and indirectly. Be available for on-call rotation when needed. Work efficiently both alone and as part of a team. What You'll Need: Journeyman's license preferred. Apprentices with relevant experience are also encouraged to apply. Ability to work at heights and lift up to 50 lbs. A valid driver's license and willingness to travel within Rhode Island. A genuine interest in the construction industry, with experience in reading blueprints, using hand tools, and operating machinery a plus. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity. Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) - at least twice a year. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is proud to be an Equal Opportunity Employer and an E-Verify Employer. As an EEO/AA employer, we consider applicants for employment without regard to gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-HM1

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Where You Fit In: Our continued growth and success have created the need for an Operations Specialist working out of our Needham, Massachusetts office. For this position you will be the second layer between our customers and our technicians to ensure every job is completed with this approach; "what we said we would do, how we said we would do it, when we said we'd have it done." Our pace is fast and our volume is high which requires a proactive personality type. Someone who is not intimidated by, yet motivated by, tackling tough deadlines and is driven to get things done as a means of meeting the long-term objective. The person that excels in this role is someone who enjoys finding all the information and then wants to figure out how to put the pieces together. They like to work independently but value building relationships with customers as well as internal partners. They are able to see the bigger picture but don't let it interfere with the important details. What you'll be doing: Manage and oversee the service delivery for specific product lines Review scope of work and service contracts to ensure accuracy Match billing with contract quotes and be able to notice even the smallest differences Investigate scope of work performed with billing discrepancies Communicate with customers on daily basis with invoice changes Maintain focus on executing end of month billing cycle What You'll Need to Succeed: The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following: Although a college degree is preferred, we know the skills needed to be an awesome operations specialist are not always taught in the classroom. Two years of related work experience are just as impressive Prior experience in a service business or scheduling position Comfortable with technology (Microsoft Office) and interest in learning new technology. We work with an industry-specific program in which you will be given basic training on program usage but it is up to each individual's initiative to develop advanced skills Ability to work under pressure and meet deadlines What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $65,000 - $80,000 per year. Encore Fire Protection is an Equal Opportunity Employer and an E-Verify Employer. We consider applicants for employment without regard to gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-EJ1

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. To support this, we are looking to add a Fire Alarm Technician to our team in Needham, MA! Responsibilities Include: The ability to service, program, test, inspect and troubleshoot basic and complex fire alarm systems with limited or no supervision. Ability to install is a plus, but not required May require some overtime hours at night, on weekends and at a moment's notice for emergency calls Ability to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload Ability to identify code issues and non-conformance issues Confidence and accuracy making recommendations regarding system installation improvements Commitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systems Exceptional work ethic and attention to detail Requirements Massachusetts Electrical License High school diploma is required. Industry experience not required but preferred Individual must possess a valid Driver's license and be willing to travel throughout Massachusetts Extensive knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation Experience with a variety of system manufacturing including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safety, and we reward those who contribute to our growth. Here's what you can expect: Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity. Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) - at least twice a year. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $30 - $60 per hour. Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-HM1

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Position Overview: We are seeking a visionary Head of Data Operations to lead our data function at Encore Fire Protection. This highly strategic position reports directly to the CIO. It is responsible for shaping and driving our enterprise-wide data strategy, building strong partnerships with business leaders, and overseeing a growing team of data professionals. The ideal candidate will champion data-driven decision-making, foster innovation through AI enablement, and ensure robust data governance and operations. Key Responsibilities: Business Strategy & Enablement Serve as the primary data advisor to the CIO and executive leadership, aligning data initiatives with business objectives and growth opportunities. Collaborate with business and functional leaders to identify and unlock value from data, supporting strategic decision-making and operational excellence. Translate business needs into actionable data strategies and roadmaps. Stakeholder Engagement & Relationship Building Cultivate strong partnerships with business units, ensuring data solutions meet evolving needs and drive measurable impact. Advocate for a data-driven culture, influencing stakeholders at all levels to embrace data and analytics in their decision processes. Department Leadership Build, lead, and mentor a high-performing data team, including data governance, data operations, and AI enablement professionals. Foster a collaborative and innovative environment where team members thrive and deliver excellence. Data Governance & Operations Establish and oversee enterprise data governance frameworks, policies, and standards to ensure data quality, security, privacy, and compliance. Lead the development and maintenance of scalable data operations, including data architecture, data management, and master data initiatives. Data Technology Stack & Performance Own the end-to-end data technology ecosystem, including platforms, tools, and infrastructure. Ensure optimal performance, scalability, security, and reliability of the data stack. Evaluate and select new technologies to support evolving business needs. Value Obtainment & ROI Define and track value metrics for data initiatives, demonstrating clear ROI to the business. Partner with business units to unlock actionable insights and maximize the value obtained from data assets. Roadmap & Budgeting Develop and own the multi-year data technology and capability roadmap, ensuring alignment with business priorities. Manage department budgets, optimizing spend and resource allocation for maximum impact. Ensure projects are delivered on time, within scope, and on budget. AI Enablement Drive the adoption and integration of AI and advanced analytics tools to create business value. Guide the organization in identifying high-impact AI opportunities and ensure responsible AI implementation. Qualifications: Education & Experience Bachelor's or master's degree in computer science, Data Science, Information Systems, Business, or a related field. 5+ years of experience in data leadership roles, with a proven track record in data strategy, governance, and operations. Experience working with executive leadership and business stakeholders in a strategic capacity. Skills & Competencies: Deep understanding of data governance, data management, data operations, and AI technologies. Exceptional relationship-building, communication, and influencing skills. Strong leadership and people development capabilities. Experience implementing enterprise data and analytics solutions in complex organizations. Demonstrated ability to drive change and foster a data-driven culture. Why Join Us? Strategic Impact: Directly influence business growth and innovation at the highest level. Leadership Opportunity: Build and shape a world-class data organization. Cutting-Edge Work: Lead the way in AI and advanced analytics enablement. Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. OTE potential of up to $300,000 per year. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-LP1

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. What You'll Be Doing: Assist in sourcing, ordering, and tracking materials and equipment for fire protection projects. Communicate regularly with vendors and suppliers to obtain quotes, confirm pricing, follow up on deliveries, and maintain valuable relationships Ensure order accuracy, including correct parts, best pricing, and availability based on project schedules and team needs. Respond to field requests for urgent or missing items to keep projects on schedule. Maintain accurate records of purchase orders, packing slips, and invoices. Support project coordinators, managers and field teams with material needs and substitutions. What You'll Need to Do It: Bachelor's Degree Strong organizational and communication skills. Attention to detail and ability to manage multiple priorities. Ability to thrive in a fast-paced environment and manage various tasks. Proficiency in Microsoft Office Experience with purchasing or inventory management software preferred. Willingness to learn purchasing and material coordination processes. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-LP1

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. About the Role: As Encore Fire Protection continues to scale rapidly across regions, teams and systems, we're looking for a People Insights Specialist who can help us turn workforce data into strategy. This role goes beyond reporting - it's about uncovering the “why” behind our people metrics and transforming complex data into insights that guide smarter, more human-centered business decisions. This role focuses on analyzing, interpreting, and visualizing people operations and HR data to help leadership understand and optimize our employee experience and organizational performance. You'll bridge People Operations, Talent Acquisition, Payroll, and Finance, owning the intersection of employee data, compliance, and analytics. If you're excited by solving complex problems, storytelling with data and love creating order out of chaos, all in a fast-paced, growing organization, this may be the place for you! What You'll Do: Turn Data into Strategic Insights: · Design and maintain interactive dashboards and reports in Power BI or Tableau, integrating data from HRIS and other systems, to support decision-making and workforce planning. · Analyze people data (turnover, retention, engagement, hiring trends, EEOC metrics) and translate findings into clear and actionable insights and recommendations across various business areas. · Automate reporting workflows using tools like Power Automate, or similar platforms, to streamline recurring requests. · Partner with HR and business leaders to define metrics that matter and deliver clear, actionable insights aligned with organizational goals. · Support workforce planning, forecasting, and budget analytics in collaboration with Finance. · Develop data storytelling visuals and presentations that make complex data easy to understand and act on. Keep Our Data Clean and Compliant: · Support compliance and workforce reporting, including EEOC and benefits-related analytics. · Handle employment verification & wage reporting requests (Workers' Compensation, Unemployment, Department of Labor), and internal audit support · Ensure adherence to local, state, and federal laws regarding employee data, pay, leave, and tax. Improve and Automate: · Identify and lead process improvements to streamline reporting and reduce manual effort. · Drive data cleanup and governance across HRIS, payroll, and benefits systems. · Serve as a systems translator between HR, Payroll, and IT-bridging gaps and increasing automation. · Act as a project lead or contributor on new systems, integrations, or operational rollouts. What You Bring: Education & Experience: · Bachelor's degree in Business, Industrial & Organizational Psychology, Analytics, HR, or a related field (or equivalent experience). · 3+ years of experience in people analytics, data analysis, or HR reporting, ideally within a growing, multi-site organization. Technical Skills: · Hands-on experience with Power BI, Tableau, or SQL for data visualization tools. · Strong analytical foundation - you can explore data, build models, and communicate findings clearly and effectively to various leaders or stakeholders. · Advanced Excel skills (formulas, pivot tables, VLOOKUP's). · Familiarity with HRIS systems (Arcoro, ADP, Sage, CrunchHR, etc.). Core Strengths: · A curiosity-driven mindset - you love connecting the dots between people data and organizational outcomes. · Ability to simplify and communicate complex findings and influence decisions with storytelling and visuals. · Comfortable with ambiguity, shifting priorities, and building from scratch. Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $100,000 - $125,000 per year. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: · Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. · Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. · Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. · Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. · Tools for Success: Access to leading-edge web-based productivity tools. · Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. · Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. · Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-LP1

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Position Overview: We are seeking an ambitious, hands-on Manager of Cyber Security to elevate our cybersecurity program within a large, fast-growing Fire Safety organization. This is a prime opportunity for a capable Cyber Security Manager or seasoned team lead who is ready to step into a broader leadership role. As this leader, you'll own the development, implementation, and continuous improvement of our enterprise security operations, lead a team of security professionals, and work closely with business and technology leaders to embed security into our operations and culture. Key Responsibilities: Security Strategy & Program Execution Contribute to the development and ongoing refinement of the organization's cybersecurity strategy and operational plans. Implement and maintain security policies, standards, and procedures in alignment with established governance. Track security metrics and provide regular updates to IT leadership to support decision-making. Business Partnership & Enablement Work closely with IT, business, and operational teams to ensure security considerations are incorporated into projects and initiatives. Support security input for M&A activities, including assessments and post-integration execution. Provide guidance on security requirements for new technologies and solutions. Risk Management & Compliance Coordinate and execute regular risk assessments, vulnerability management cycles, and remediation activities. Support compliance efforts for regulatory, industry, and internal security frameworks (e.g., NIST, ISO 27001, PCI-DSS, GDPR, HIPAA). Assist with internal/external audits and manage security components of vendor risk assessments. Security Operations & Incident Response Manage day-to-day security operations including monitoring, threat detection, and incident escalation. Maintain and update the incident response plan; lead investigations and coordinate response activities as needed. Conduct basic root-cause analysis and drive follow-up remediation actions with technical teams. Identity, Access, and Data Protection Administer identity and access management (IAM) processes and support privileged access controls. Maintain data protection controls such as data classification, encryption, and DLP technologies. Security Awareness Training & Culture Coordinate and deliver security awareness training across the organization. Promote security best practices and support efforts to build a security-first culture. Security Vendor & Tool Management Manage security tools and platforms (e.g., SIEM, EDR, IAM, DLP, SOAR, cloud security tools) including configuration, tuning, and health monitoring. Support vendor evaluations, renewals, and contract management to ensure tools meet operational needs. Engage with external security communities to stay current with emerging trends and best practices. Team Leadership & Development Lead, mentor, and support a team of security professionals, ensuring alignment with Encore Core Fundamentals. Set clear expectations, provide coaching and performance feedback, and support ongoing professional development. Contribute to maturing security processes and team capabilities through continuous improvement initiatives. Qualifications: Education: Bachelor's degree in Information Security, Computer Science, Information Technology, or related field. Experience: 7+ years in cybersecurity roles, ideally with at least 2 years in a supervisory or team lead capacity. Certifications: CISSP, CISM, or equivalent strongly preferred. Technical Skills: Strong knowledge of enterprise security operations, tools, and best practices. Communication: Excellent written and verbal communication skills; able to convey technical issues to non-technical audiences. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-LP1

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Position Summary: The Financial Analyst will be an individual contributor reporting to the Finance Manager, working closely with the CFO and VP of Finance, and other members of the finance organization with a focus on enhancing our financial reporting and analysis in addition to improving processes. This is an opportunity to play a meaningful role that will directly contribute to the continuous growth of the largest full-service fire protection company in the Northeast. This role will be challenging but extremely rewarding. Who You Are: Passionately committed to the success of yourself, your team, and Encore. You thrive in a fast-paced environment, able to communicate complex financial information in a clear and concise manner and have a passion for continuous improvement. Maintain an unwavering belief that putting in that extra effort does not go unnoticed in the long run. You're a natural collaborator who enjoys partnering with various teams across the organization to help guide strategic decisions. What You'll Be Doing: Support the preparation of monthly reporting packages, including analysis, for internal distribution to the executive team and external reporting to our private equity partner. Assist in the preparation of the annual budget. Financial modeling and analysis, including operational/productivity measures. Assist in identifying and implementing process improvements to enhance the efficiency and accuracy of financial planning and reporting activities. Collaborate with different departments to provide financial guidance on projects, investments, and business opportunities. Maintain and improve financial planning and reporting tools. What You'll Need to Do It: 3-5 years of related financial experience including advanced financial planning and analysis. Experience in a PE-backed setting or Transactional Services in a CPA firm (QOE modelling/work) is a plus Intimate understanding the relationships that exist within a P&L as well comprehension of Balance Sheet, Statement of Cash Flows Advanced knowledge of Microsoft Excel and PowerPoint; exposure to BI tools and databases is a plus Ability to prioritize and balance multiple tasks and deadlines What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-LP1

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with East Coast Fire & Ventilation based out of West Wareham, Massachusetts. This partnership not only allows us to expand our footprint and find top talent in the West Wareham area, it also allows us to work with industry leaders who strive for same level of excellence as we do. Our success throughout the Northeast has created a need for a Sheet Metal Journeyman to work out of the West Wareham, MA Office. As a journeyman, you will be responsible for fabricating, installing, and maintaining sheet metal systems, including HVAC ductwork, roofing, and other metal components, in compliance with state and local regulations. You will work independently or as part of a team, ensuring high-quality workmanship and adherence to safety protocols. Responsibilities: Fabricate, install, and repair sheet metal systems such as HVAC ducts, roofing, siding, and flashings according to project specifications and blueprints. Measure, cut, and shape metal materials using hand tools, power tools, and machinery such as shears, brakes, and welding equipment. Install ventilation systems, gutters, and architectural sheet metal components in commercial, residential, and industrial projects. Read and interpret blueprints, drawings, and work orders to accurately complete tasks. Ensure all work meets state and local codes, as well as company quality standards. Perform inspections of existing systems and identify areas for repair or replacement. Collaborate with other trades and construction professionals on-site to coordinate installation and ensure project timelines are met. Follow all safety protocols, including wearing appropriate personal protective equipment (PPE) and maintaining a clean, organized worksite. Provide guidance and support to apprentices and less experienced workers. Maintain and care for company tools and equipment. Requirements: Valid Massachusetts Journeyperson Sheet Metal License (Required). Completion of a recognized sheet metal apprenticeship program. At least 2-3 years of experience in sheet metal work, with a focus on HVAC systems, roofing, and architectural metal installations. Proficiency in reading and interpreting blueprints and construction documents. Strong knowledge of Massachusetts state codes and safety regulations. Experience using hand and power tools, including shears, brakes, and welding equipment. Ability to work independently or as part of a team. Excellent problem-solving skills and attention to detail. Good communication skills and the ability to collaborate effectively with other team members and clients. Ability to work in various environments, including at heights, in confined spaces, and in varying weather conditions. Ability to lift and move materials up to 50 lbs. Comfortable working on ladders, scaffolding, and other elevated platforms. Ability to stand, bend, and work in confined spaces for extended periods. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity. Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) - at least twice a year. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $30-$60 per hour. Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-HM1

Who We Are Who We Are: At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. Our team of more than 2,400 dedicated employees provides innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and property every day. Our goal is to deliver a superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. To get there, we need leaders who are ready to scale, transform, and build for what's next. The Opportunity: As our Director of Sales, your strategy starts with people. You will drive results by coaching, developing, and leading a high-performing sales team while delivering a best-in-class customer experience. At Encore, we know our greatest differentiator is not just our services but the people behind them. Whether it is a small job or a complex project, our customers should feel the care, passion, and expertise of a team committed to safety and service. In this role, you will shape the sales team's approach from opportunity to close, refine processes, measure performance, and provide actionable insights to leadership. You will partner closely with the EVP of Sales, regional leaders, Finance, and Operations to align daily activity with long-term goals, turn data into guidance, identify risks early, and ensure resources, targets, and strategy are connected. This high-visibility role is ideal for someone who thrives at both the strategic and tactical levels and takes pride in building systems that enable people to succeed. How You Will Succeed: Lead and Grow the Team Manage and coach a team of 10 to 12 sales reps through regular 1:1s and structured reviews. Strengthen core sales skills, address underperformance, and build a strong team culture. Oversee hiring, onboarding, and career development to maintain a strong bench of talent. Improve Process, Tools, and Performance Design and refine sales processes to improve consistency, efficiency, and scalability. Ensure CRM and sales tools support accurate data and real-world usage. Streamline manual tasks, maintain dashboards and reporting, and provide insights that support forecasting and performance management. Support Customers, Deals, and Cross-Functional Execution Stay close to customer needs and partner with Strategic Account Managers and Operations. Step in on major accounts when needed, shape pricing strategies, and lead negotiation and closing on high-impact deals. Drive sales enablement, run training, and collaborate with Operations, Finance, Marketing, and HR to keep strategies aligned with company goals. What You Bring to the Table: 10 to 15 years of experience in sales, sales operations, or revenue operations, ideally in a B2B service-oriented or route-based business. Proven success leading and developing high-performing sales teams. Experience designing and improving sales processes that drive measurable results in efficiency, conversion, and revenue growth. Strong analytical skills with experience creating and interpreting dashboards, reports, and forecasts for senior leadership. Proficiency with CRM platforms (HubSpot preferred) and sales enablement tools. Solid project management skills, including the ability to prioritize, manage timelines, and drive cross-functional initiatives to completion. Excellent communication and interpersonal skills, able to explain complex topics clearly and build trust across teams. Comfortable working in a fast-growing, dynamic environment, balancing structure with flexibility to keep sales teams effective. What Makes You Stand Out: Experience in fire protection, construction, or recurring service industries. Exposure to private equity-backed companies, KPI-driven operating models, or value creation initiatives. Hands-on involvement in designing or supporting sales compensation plans. Experience with advanced analytics, business intelligence, or data visualization tools. Proven track record of building or scaling sales operations or revenue operations capabilities over time. Beyond the Paycheck: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore swag, and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. People-Focused Culture: We know our greatest strength is our people. That's why we've built a culture that encourages experimentation, learning, and improving together. You'll have the space to share your ideas and help shape a company that is constantly growing. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-EH1

Who We Are Who We Are: At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana Our team of more than 2,400 dedicated employees provides innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and property every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. The Opportunity: A fire protection company leading the charge in RevOps? Even our VP of Revenue Operations didn't believe it before he joined our team, but that's exactly what's happening here. Backed by private equity, Encore is redefining what's possible by applying data-driven sales strategy and modern operational rigor to an industry built on trust, service, and safety. We're looking for a Revenue Operations Analyst to help us take this transformation even further. In this role, you'll design tools, insights, and processes that empower our sales teams to work smarter, close faster, and scale sustainably. You'll turn raw data into meaningful direction by streamlining CRM workflows, tracking performance, and helping leaders make smarter, faster decisions. This role sits at the intersection of data, process, and people. You'll collaborate across Sales, Finance, and Operations to bridge strategy with execution - ensuring every part of our go-to-market engine runs seamlessly. If you're passionate about using analytics to accelerate growth, and love the idea of bringing cutting-edge RevOps thinking to a company you'd never expect, this is your chance to make an outsized impact. What You'll Do: * Partner with Sales, Finance, and Operations teams to analyze revenue trends, pricing, and performance metrics. * Build and maintain dashboards and models that turn complex data into clear, actionable insights. * Support forecasting, pipeline management, and KPI tracking to give leaders better visibility into performance. * Identify process gaps and inefficiencies, then collaborate cross-functionally to design scalable, data-driven solutions. * Validate and combine data from multiple systems including financial, CRM, and operational sources to ensure accuracy and consistency. * Translate analysis into meaningful recommendations that help drive smarter business decisions. * Lead through influence by explaining the "why" behind process changes and helping teams adopt new ways of working. * Partner directly with the VP of Revenue Operations on key initiatives and the broader RevOps roadmap. * Handle ad hoc data requests with curiosity and attention to detail. What You Bring: * Bachelor's degree in Business, Finance, Economics, Data Analytics, or a related field. * 3-5 years of experience in an analytics or operations role such as Revenue Ops, Sales Ops, FP&A, or Business Intelligence. * Advanced Excel skills including formulas, pivots, and data modeling. * Proficiency in Power BI, Tableau, or another data visualization platform. * SQL or Python experience is a plus, especially for data modeling or optimization. * Experience working with data from multiple sources such as CRM, ERP, and finance systems. * Strong project management and prioritization skills with the ability to balance multiple initiatives at once. * Clear and confident communication skills with the ability to make data easy to understand for any audience. * A curious, collaborative, and accountable mindset. You enjoy solving problems with people, not just for them. You Might Be a Great Fit If You... * Have a background in data or business intelligence but want to get closer to the commercial side of the business. * Have experience in Sales or Financial Operations and enjoy working cross-functionally. * Like the mix of building dashboards and influencing the people who use them. * Know how to connect the dots between data and decisions and can explain the "why" behind the numbers. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: * Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. * Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. * Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. * Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. * Tools for Success: Access to leading-edge web-based productivity tools. * Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. * Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. * Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-EH1

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Job Overview: We are seeking a highly organized and motivated Talent Coordinator to join our dynamic Talent, Culture, People team based out of Pawtucket, RI. This is a great opportunity for someone that has an interest in learning more about all things Talent Acquisition and recruiting! This individual will assist in all stages of the recruitment process, from sourcing candidates and reviewing resumes to scheduling interviews and maintaining a seamless communication flow with both candidates and Talent Acquisition Specialists. The ideal candidate will possess excellent communication skills, strong attention to detail, and a passion for helping build high-performing teams. Key Responsibilities: * Recruitment Support: * Assist TA Specialists in sourcing and attracting top talent for various positions. * Conduct initial phone screens and assessments for candidates. * Schedule and coordinate interviews between candidates and hiring managers. * Manage candidate pipelines using an Applicant Tracking System (ATS). * Post job openings on job boards, company websites, and social media platforms. * Candidate Experience: * Ensure positive and professional experience for candidates throughout the recruitment process. * Maintain consistent communication with candidates to update them on their application status. * Handle candidate inquiries in a timely and courteous manner. * Administrative Tasks: * Maintain and update candidate databases and records. * Assist with preparing recruitment reports and tracking hiring metrics. * Assist with the onboarding process for new hires, including document collection and coordination of orientation schedules. * Team Collaboration: * Work closely with the TCP team to understand hiring needs and team dynamics. * Stay informed about industry trends and best practices to improve recruiting efforts. Qualifications: * Education: * Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience). * Experience: * Prior experience in HR or recruitment is a plus, but not required. Internship or entry-level experience in recruitment or administrative role is acceptable. * Familiarity with Applicant Tracking Systems (ATS) and recruitment platforms is an advantage. * Skills and Abilities: * Strong verbal and written communication skills. * Excellent organizational and time-management skills. * Ability to work in a fast-paced environment and manage multiple tasks simultaneously. * Attention to detail and accuracy in administrative tasks. * Positive attitude and proactive approach to problem-solving. * Team player with the ability to collaborate effectively. * Technical Skills: * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). * Familiarity with job search engines and social media platforms for recruitment purposes. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: * Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. * Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. * Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. * Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. * Tools for Success: Access to leading-edge web-based productivity tools. * Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. * Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. * Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-LP1

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. Our success throughout New England has created a need for a Fire Sprinkler Inspector to work out of our West Wareham, Massachusetts Office. What You'll Be Doing: Perform installation, service, and/or inspection work on wet, dry, and pre-action sprinkler systems, identifying code issues and non-conformance issues. Laying out, assembling, installing, maintaining, and servicing fire sprinkler systems in commercial buildings throughout Massachusetts Being a positive and professional representative of Encore while dealing with customers, directly and indirectly Ability to work on call rotation Must have the ability to work alone Requirements: Journeymen's license preferred (Apprentices with experience should apply too!) Must be able to work at heights and lift at least 50lbs. Must have valid driver's license and willingness to travel within the state of Massachusetts. Interest in the construction industry Experience reading blueprints, using hand tools, and operating machinery preferred What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity. Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) - at least twice a year. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $30 - $50 per hour. Encore Fire Protection is proud to be an Equal Opportunity Employer and an E-Verify Employer. As an EEO/AA employer, we consider applicants for employment without regard to gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-HM1

Who We Are Who We Are: At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. Our team of more than 2,400 dedicated employees provides customized fire protection solutions that protect lives and property every day. Our goal is to deliver a unique experience to those who depend on us to make their lives safer and easier. We are passionate about growing with purpose, driving real innovation, and creating a winning culture built on teamwork, success, and an unwavering commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. The Opportunity Project work is where Encore's planning meets real-world execution. Permits need to be right, documentation needs to be clean, and billing needs to match what we sold and delivered. This role exists to keep those details aligned and keep projects moving. As a Project Specialist, you support project work by coordinating documentation, permit-related workflows, and customer billing requirements. You bring organization to the moving parts, help spot issues before they become delays, and keep communication clear between internal teams and external stakeholders. Key Responsibilities Projects run on coordination. This position is the glue between what gets sold, what gets built, what gets approved, and what gets billed. Your focus will be on a few core areas: Prepare, submit, and track permit applications and supporting documentation for fire protection projects Ensure permit, inspection, and closeout documentation is complete, accurate, and aligned with applicable codes, standards, and customer requirements Build and maintain strong working relationships with regulatory agencies and authorities having jurisdiction, supporting smooth permitting and inspection cycles Maintain clear trackers for permit status, inspection schedules, approvals, and next steps, keeping internal teams informed and aligned Coordinate responses to permit or inspection findings, collaborating with field and design teams to address cited issues and help drive corrective actions to resolution Maintain a log of violations, resolutions, and correspondence for audit readiness, internal reporting, and project documentation Support monthly customer invoicing, aligning billing to customer requirements and Project Manager direction to ensure timely and accurate invoicing Match billing to contract quotes and project scope, noticing even the smallest differences and escalating discrepancies before invoices go out Coordinate with project team members to support accurate tracking of project costs, including time entries, vendor invoices, and supporting documentation used for project reporting Review billing backlog and help remove obstacles by coordinating with Project Managers, internal teams, customers, and other stakeholders as needed Maintain organized project files and documentation, supporting consistent processes across teams and locations What You Bring to the Table High school diploma or equivalent 3+ years of experience supporting construction or project-based work, such as project coordination, project administration, billing support, or permitting Fire protection experience, or experience supporting permitting and billing in a construction environment with regulated inspections Strong attention to detail, especially when comparing quotes, scopes, and billing documentation Comfortable managing multiple priorities and timelines without losing track of follow-ups Clear communication skills and the ability to work cross-functionally with Project Managers, field teams, design partners, and customers Confidence working in systems and spreadsheets, and a willingness to learn new tools quickly What Will Make You Stand Out? You have experience supporting fire protection projects, or have worked in a trade-based contracting environment You have supported permit coordination or worked with inspectors or regulatory agencies as part of project execution You have experience coordinating customer billing requirements, invoice timing, or job-cost related billing support You have a track record of catching discrepancies early, aligning teams, and preventing rework You are comfortable working in a high-growth environment where processes evolve, and you help make them better as you go Beyond the Paycheck At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore swag, and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. People-Focused Culture: We know our greatest strength is our people. That's why we've built a culture that encourages experimentation, learning, and improving together. You'll have the space to share your ideas and help shape a company that is constantly growing. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $50,000-$65,000. #LI-EJ1 EEO Statement Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.