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Energy assistant skills for your resume and career
15 energy assistant skills for your resume and career
1. Assistance Program
Assistance Program refers to a set of volunteer-based programs offered to help employees currently struggling with home- or work-related problems. These programs may include counseling, assessments, or referrals. Counselors address substance abuse problems, psychological disorders, and even workplace trauma or violence. Counselors may also work with the employers to determine what, if any, issues or challenges should be addressed on a large scale.
- Determined eligibility of individuals for the fuel assistance component of the Energy Assistance program.
- Determined eligibility for fuel assistance program by processing applications and verifying case related information.
2. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Computed income and determined eligibility based on the specified criteria and data entry into e-CIS.
- Processed applications via accurate data entry into e-CIS.
3. Program Eligibility
- Provide assistance to Energy Program Specialists in clarifying policies and procedures as they apply to program eligibility and benefit determinations.
- Determined program eligibility in accordance with HEAP procedures and Department of Community Services and Development eligibility and verification guide.
5. Community Outreach
- Conducted community outreach; experienced with low-income, multi-cultural environments.
- Conducted community outreach efforts, including researching viable public events and designing educational messaging for those events.
6. Community Resources
Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.
- Referred applicants to various programs offered by the agency and provided referrals to other community resources.
- Fax, file, organize and distribute mail; provide referrals for community resources.
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- Use computer systems CIS, eCIS, IEVS and PASCES to gather information necessary in making eligibility/ineligibility determinations.
- Worked in CIS, eCIS and ESS to access records.
8. Emergency Assistance
- Reviewed energy assistance and emergency assistance applications completed required record keeping activities for two departments.
9. Low-Income Families
- Determined eligibility for non-profit program designed to help low-income families with high heating bills.
- Assist low-income families to process their paperwork/application.
10. Financial Assistance
Financial assistance refers to governmental assistance one may receive for a variety of reasons. This help is typically in the form of money, whether a loan, scholarship, grant, or reduced taxes provided to an individual or organization. One of the more common forms of financial assistance is student loans, which offer many prospective students a chance for higher education.
- Interviewed energy customers to assess needs and provide financial assistance.
- Determine clients' eligibility for financial assistance.
11. Computer System
- Enter application data in OTIS computer system and provide appropriate internal referrals when necessary.
- Input of information into computer system and delegating appropriate benefits to various agencies.
12. Utility Bills
- Format monthly utility bills for neighborhood student houses and develop monthly energy models.
- Maintained a fiscal budget in excess of [ ] to assist low-income, elderly and disabled clients with their utility bills.
13. Scheduling Appointments
Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.
- Operate telephone switchboard to answer/screen/forward calls, providing information, taking messages, scheduling appointments.
- Managed busy office including copying, filing and preparing mailings and scheduling appointments.
14. Application Forms
- Complete application forms, including calculations.
- Interview applicants and complete their application forms.
15. Income Eligibility
- Provided client intake services, and accurately verified applicant income eligibility.
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List of energy assistant skills to add to your resume

The most important skills for an energy assistant resume and required skills for an energy assistant to have include:
- Assistance Program
- Data Entry
- Program Eligibility
- Social Services
- Community Outreach
- Community Resources
- CIS
- Emergency Assistance
- Low-Income Families
- Financial Assistance
- Computer System
- Utility Bills
- Scheduling Appointments
- Application Forms
- Income Eligibility
- PowerPoint
- Front Desk
- Administrative Tasks
- Household Income
- Federal Guidelines
- Office Equipment
- Data Analysis
- Government Agencies
- Medicaid
- Customer Inquiries
- Cost Analysis
- County Residents
Updated January 8, 2025
4. Social Services