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  • Multifamily Energy Advisor, East Region

    Firstservice Corporation 3.9company rating

    Remote energy conservation representative job

    Director, Residential Energy Advisor, East Region FirstService Energy is the energy management and advisory subsidiary of FirstService Residential. As the trusted energy advisor, FirstService Energy aims to improve energy efficiency, lower energy costs, and reduce carbon emissions for all FirstService Residential managed properties. Through energy data analysis and on-site assessments, FirstService Energy is able to identify and evaluate opportunities for energy efficiency improvements. FirstService Energy manages one of the largest energy procurement programs for multifamily buildings which provides our properties with significant annual energy savings. Experience being part of a high-performing team with a fulfilling career with FirstService Energy. Job Overview This role will build upon the energy program established in other jurisdictions. This individual will work directly and indirectly with property managers, board members, and building staff in Virginia, District of Columbia, Maryland, New Jersey, Pennsylvania, Massachusetts, and North Carolina to advise on many aspects relates to reducing energy consumption, utility costs, and greenhouse gas emissions. Roles and Responsibilities: * Serve as a regional subject matter expert for energy and climate related questions. * Analyze building utility price structure and consumption data (electricity, natural gas, water) for trends and anomalies. * Perform building walk-throughs as needed, recommend energy and water efficiency upgrades and low-cost/no-cost operational improvements. * Prepare building energy reports with estimated savings, implementation strategies, and return-on-investment. * Attend board meetings as required (often at night and in-person) to explain and pitch energy offerings. * Create target lists of buildings based on energy spend or usage and propose services to generate savings. * Develop high ROI/prescriptive measure programs for the region that will help drive energy reduction. * Represent and present on behalf of FirstService Energy at industry related events. * Maintain relationships with vendors, municipalities, local NGOs to support energy project implementation. Skills and qualifications: * Hold one or more energy-related certifications: CEM, EBCP, CBCP, LEED O&M. * Undergraduate Degree in Engineering, Sustainability, or another related field. * 10+ years' experience working in building science, sustainability, energy auditing/consulting. * Very familiar with basic and advanced building mechanical systems used in multifamily buildings (boilers, chillers, cooling towers, PTACs, thermal and DHW distribution systems, BAS, Heat Pumps, Distributed Generation). * Able to travel to buildings in the region as needed to conduct fieldwork and attend meetings. * Able to work in person out of our Fairfax, Virginia office 3 days per week. The other 2 days the associate will have the option to work remotely (based on performance). * Available to attend evening board meetings and special events after 5:00 pm. * Strong verbal and written communication skills. * Able to stand for 2+ hours at a time as needed. * Physically able to climb ladders and walk interior and exterior buildings spaces. As an ideal candidate you/you're: * Passionate about the environment and reducing energy/carbon from buildings. * Detail oriented and technically proficient with an entrepreneurial spirit. * Experienced in energy management and carbon reduction strategies in multifamily/condominium/strata/high-rise buildings. * Have strong interpersonal skills to build great relationships with internal and external individuals/teams. * Thrive on finding solutions and presenting ideas. * Have worked with utility and provincial/state incentive programs. * Have knowledge and can explain or advise on local energy regulations and by-laws/ordinances in your region including: * DC: BEPS & Benchmarking * PA: Philadelphia Retro-Commissiong & Benchmarking * MA: BERDO & Benchmarking * Have knowledge of electric vehicles & charging technology. * Are very comfortable presenting technical energy information in-person and virtually to varied audiences including client board members, internal associates, and public stakeholders. * Able to work independently and in a team to accomplish goals/targets. * Open-minded which allows you to embrace a culture of continuous learning and sharing of ideas. The following are preferred qualifications but not required: * Energy and Project Management Related Software (e.g. EnergyCap) * Experience in selling energy management services What We Offer: * As a full-time associate, you will be eligible for full comprehensive benefits, including your choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, tuition reimbursement, and a 401(k) with a company match. Compensation range: $90,000-110,000, annually Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $90k-110k yearly 4d ago
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  • Live Chat Representative

    Basic American Supply 4.5company rating

    Remote energy conservation representative job

    Basic American Supply is a leading supplier of high-quality products for the foodservice industry. We are committed to providing our customers with the best service and support, and we are looking for a dedicated Live Chat Representative to join our team. This is a full-time, remote position, giving you the flexibility to work from anywhere while still being a part of a dynamic and growing company. Job Summary: As a Live Chat Representative, you will be responsible for providing exceptional customer service and support through our live chat platform. You will be the first point of contact for our customers, assisting them with product inquiries, order processing, and resolving any issues they may have. You will work closely with our sales and customer service teams to ensure a seamless and positive experience for our customers. Key Responsibilities: - Respond to customer inquiries and requests through our live chat platform in a timely and professional manner - Provide accurate and helpful information about our products, services, and promotions - Process customer orders and track shipments - Troubleshoot and resolve customer issues and complaints, escalating to the appropriate team members when necessary - Maintain a high level of product knowledge and stay up-to-date on company policies and procedures - Collaborate with our sales and customer service teams to ensure a seamless customer experience - Meet and exceed performance targets for response time, customer satisfaction, and sales goals Qualifications: - High school diploma or equivalent required; some college or relevant experience preferred - Minimum of 1-2 years of customer service experience, preferably in a remote or call center environment - Excellent communication skills, both written and verbal - Strong problem-solving and critical thinking skills - Ability to multitask and prioritize in a fast-paced environment - Proficient in computer and internet use, with the ability to quickly learn new software and systems - Experience with live chat platforms and CRM systems is a plus - Flexible schedule with the ability to work evenings, weekends, and holidays as needed Working Conditions: This is a full-time, remote position, allowing you to work from the comfort of your own home. You will need a reliable internet connection and a quiet, distraction-free workspace. Our team is spread across different time zones, so some flexibility with your schedule may be required to ensure coverage during peak hours.' Benefits: - Competitive salary - Health, dental, and vision insurance - Paid time off and holidays - Career development and growth opportunities - Dynamic and supportive work culture If you are a customer-oriented individual with strong communication skills and a passion for providing exceptional service, we want to hear from you! Apply now to join our team as a Live Chat Representative and be a part of our mission to deliver the best products and service to our customers.
    $30k-34k yearly est. 60d+ ago
  • Virtual Representative

    Nuvant Consulting Group

    Remote energy conservation representative job

    About the Role: Nuvant is hiring Virtual Representatives to help prospective clients explore financial solutions that align with their personal or business goals. In this role, you'll serve as a key first point of contact to introduce our services and guiding clients toward the next step. Core Responsibilities Initiate outbound calls, emails, and messages to potential clients Respond promptly to inbound inquiries and guide clients through initial questions Engage in conversations to uncover client needs and goals Clearly explain service offerings and recommend next steps Schedule follow-up calls or connect clients with the right team members Log interactions and maintain accurate notes in our CRM Qualifications High school diploma or college degree preferred Confident, friendly communicator who thrives in a client-facing environment Organized and comfortable working in a work from home setting A people-first approach with strong listening and follow-up skills Previous experience in sales, appointment setting, or client-facing role a plus What We Offer Competitive base salary plus performance-based bonuses and incentives. Access to comprehensive benefits package including medical, dental, vision, 401k, and paid time off. Flexibility with structured support Opportunities for advancement with a growing company A team culture that values professionalism and performance
    $41k-76k yearly est. Auto-Apply 10d ago
  • Remote Income Representative | Entry-Level | Flexible Work

    Ohana Outreach Financial

    Remote energy conservation representative job

    Job Description Our company was built on one belief: people perform best when they're free. We give you the systems, support, and structure - you create the results. You'll Learn To: Help clients protect income and manage debt. Grow your own business through mentorship and training. Build residual and referral income over time. If you're ambitious, coachable, and ready to grow, this could be your next step. What's In It For You Ownership & Control: Set your own schedule, decide your income, and create your growth path. Guided Success: Work alongside leaders who've already built multi-six and seven-figure businesses. Proven Playbook: Our systems, tools, and mentorship mean you don't have to start from scratch. Unlimited Earnings: Commissions, bonuses, and incentive trips-no cap, no limits. Freedom & Flexibility: Choose part-time or full-time-your business, your rules. Benefits Access: Health, dental, and vision options available. You'll have independence, but never isolation-we build together. What We Value Entrepreneurial Spirit: You take charge of your results and future. Growth Mindset: You're open to learning, coaching, and applying proven strategies. Consistency & Discipline: You follow through, even when it's not easy. We're less concerned with your past experience-and far more focused on your ambition, discipline, and drive. If you stay coachable and committed, you can build something real and lasting. If this sounds like the kind of career you've been searching for, let's connect. Requirements18+ and authorized to work in the U.S. 100% Uncapped Commission 1099 Able to pass a background check and complete licensing (3-7 days, we'll guide you through it every step of the way). Prior experience in sales, customer service, leadership, or training is a plus-but not required. Comfortable working remotely and independently. BenefitsAll-Expenses-Paid Vacations - Travel to dream destinations like Puerto Rico, Italy, Portugal, Mexico, and more-fully paid based on performance. Work-from-Anywhere Flexibility - 100% remote with control over your schedule and income. Earn Time & Money - System-driven income model gives you the power to create both financial freedom and time freedom. True Agency Ownership - Build your own business with real contractual ownership. Legacy Business Transfer - Pass your agency to a loved one and create generational wealth. Free Life Insurance - One full year of coverage included for qualifying agents. Up to $500,000 in Life Coverage - Access large term coverage (up to 30 years) as a benefit. Health Benefits Access - Affordable medical, dental, and vision coverage available through a partner provider. Award-Winning Culture - Named a top company culture by Entrepreneur and a fastest-growing company by Inc. 5000. • • Mentorship & Training - Plug into proven systems and real-time coaching to level up fast.
    $30k-47k yearly est. 8d ago
  • Onsite Medicaid Eligibility Representative

    Revenue Group 3.0company rating

    Energy conservation representative job in Columbus, OH

    Pay Rate: $17.50/hr. based on experience, plus monthly bonus ($0- 300) after 90 days. Hours: Monday - Friday 2:00pm-10:30pm Who is Hospital Referral Services? No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Hospital Referral Services on-sites screen and help patient's bedside to see what assistance programs the uninsured or underinsured may be eligible to receive. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery. Hospital Referral Services has an opening for an Onsite Medicaid Screening Representative. We are looking for a self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you. Our employees voted us Top Workplaces 4 years in a row! The Onsite Medicaid Eligibility Representative will be responsible for: Review the hospital work queue or census to identify uninsured patients that are admitted to the Emergency Room. Screen/Interview patient's bedside in hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charities. High volume of walking and standing. (70% - 80% of your shift) The Onsite Medicaid Screening Representative will complete applications for Medicaid benefits and charity programs as needed. Maintain a positive working relationship with co-workers, hospital staff, and patients. Abide by HIPAA rules and regulations to protect patient's privacy. The Onsite Medicaid Screening Representative will meet production goals and objectives as assigned by hospital and management on a monthly basis. Maintain confidentiality of account information at all times. PM21 Requirements Requirements for the Onsite Medicaid Screening Representative: Previous customer service experience preferred. Must have basic computer skills. Must be able to multitask and type minimum 40 WPM Must have reliable transportation. Good attendance and dependability are essential. Successful completion of drug and background test is required. Annual Flu shots and TB testing is required The Onsite Medicaid Screening Representative must have availability to work some holidays. Please apply at: revenuegroup.com/careers EEO Statement: We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws. PM21 Salary Description $17.50/hour
    $17.5 hourly 50d ago
  • Strategic Partnership Representative

    Amynta Group

    Remote energy conservation representative job

    We're thrilled that you are interested in joining us here at the Amynta Group! The Strategic Partnership Representative is responsible for managing a group of strategic accounts for BTIS. These accounts consist of national cluster agencies, digital partners, wholesalers/aggregators, large producing Agencies, and partnerships that have high potential for growth. Candidate will work closely with the retail agencies as well as the Senior Level Management of these partnerships. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Manage the relationship with all Senior Level Management for the Strategic Partners Work closely with all the Agencies in the assigned group of accounts to help drive production in all lines of business Conduct phone meetings and in-person visits in order to develop and foster the relationships Conduct training webinars and assist new product launches Negotiate commission incentives and production goals for each partner annually and as needed Document all activities in SalesForce Meet production goals for assigned territory for all lines of business Develop new potential Strategic Partnerships to BTIS Work closely with all of BTIS' leadership team to help in creating the best user experience for our customers BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE) Bachelor's Degree (Preferred) •5+ years' related experience (Preferred) Candidate has established relationships with large national cluster groups Preferred if candidate lives in the Midwest or East Coast MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS Strong attention to detail, is dependable and follows through. Ability to analyze data and present recommendations based on outcomes of analysis. High level of maturity to handle sensitive and confidential situations. Strong work ethic and excellent time management skills. Strong interpersonal skills and ability to work well with people throughout the organization. Willingness to maintain a professional appearance and provide a positive company image. Willingness to work non-traditional shifts which meet the needs of the team and company. Ability to perform under minimal supervision. Ability to provide coaching and mentoring to peers and subordinates. Ability to resolve complex issues and problems and present resolutions to higher-level staff only as needed. Ability to prepare and effectively present information in one-on-one and group situations to management and customers PAY RANGE $65,000 - $70,000 and will depend on several factors including geographical location, relevant experience, skills and knowledge pertaining to this role and industry. The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
    $65k-70k yearly Auto-Apply 5d ago
  • Property Damage Representative (I/ II/Sr.) - Hammonton, NJ

    NJM Insurance Group 4.7company rating

    Remote energy conservation representative job

    Our General Claims department in Hammonton, NJ is looking for a Property Damage Representative candidate who has excellent communication skills as well as strong organizational and time management skills. We are looking for talent with and without prior experience in the insurance industry. Hours: Monday through Friday, 8:45 a.m. to 5:00 p.m. with work from home opportunities after training is complete. Salary: The level and salary is commensurate with direct experience and credentials. Level I - $51,120.55 - $67,542.80 annually based on experience Level II - $58,737.25 - $89,324.95 annually based on experience Sr. Level - $77,698.40 - $102,805.30 annually based on experience Responsibilities Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution Verify coverage, open claims, contact parties involved Verify and investigate information presented by first and third party claimants Schedule appraisals or repair facilities, assess related damage Contact witnesses, police departments, attorneys or other insurance companies Claims are settled and negotiated based on company guidelines and applicable law Requirements Level I - Customer service experience or experience interacting with the public in a professional setting is required or Bachelor's degree Level II - Minimum 2 yrs. experience as a Property Damage/Auto Claims Adjuster Sr Level - Minimum 4 yrs. experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut High school diploma or GED required; Bachelor's degree is a plus Knowledge of Claims or Personal Lines area are a plus Requires strong oral and written communication skills Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need Multi-tasking, problem-solving and decision-making skills Technical aptitude, including a working knowledge with Microsoft Office Ability to work in a fast-paced environment Ability to juggle multiple priorities and manage time effectively Ability to think critically, use resources and seek answers Compensation: Salary is commensurate with experience and credentials. Pay Range: $0-$0 Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses. Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
    $36k-46k yearly est. Auto-Apply 8d ago
  • Remote Spanish Bilingual Personal Vacation Planner Outbound Sales Rep

    Primesync Solutions

    Remote energy conservation representative job

    Ready to embark on a journey where you can channel your passion for sales and customer service? Join our team as an Outbound Sales and Customer Service Representative for one of the leading maritime line companies! In this role, you'll engage customers over the phone and via email, promoting our thrilling maritime leisure vacation packages while ensuring every interaction is infused with exceptional service. If you possess a talent for building relationships and have a track record of achieving sales targets, we want you on board! About PrimeSync Solutions PrimeSync Solutions is a fast-growing Business Process Outsourcing (BPO) company that excels in delivering innovative solutions to our clients. Committed to excellence, we are seeking experienced Customer Service Representatives to provide exceptional customer service solutions tailored to meet the unique needs of our esteemed client in the hospitality industry. About the Job: Are you someone who thrives on the thrill of sales and delights in providing exceptional customer service? Join our team as a Spanish Bilingual Outbound Sales Representative and Personal Vacation Planner for one of the leading maritime tour companies! In this role, you'll engage potential customers over the phone and via email, promoting our exciting cruise vacation packages while ensuring a seamless booking process and addressing customer inquiries. If you possess a knack for building relationships, coupled with a proven ability to achieve sales targets, and you're ready to make a difference in the travel industry, apply now and embark on a rewarding career journey with us! Key Responsibilities: Conduct outbound calls to potential customers to promote maritime leisure vacation packages. Provide personalized recommendations and assistance to customers based on their preferences. Build rapport with customers to understand their vacation needs and preferences effectively. Utilize persuasive selling techniques to encourage customers to book their dream oceanic leisure vacation. Respond to customer inquiries and provide exceptional customer service throughout the booking process. Follow up with customers via email to provide additional information and support. Demonstrate consistent and reliable performance, meeting or exceeding sales targets and customer service metrics. Maintain accurate records of customer interactions, sales transactions, and service requests in the CRM system. Stay informed about the latest cruise offerings, promotions, and industry trends. Requirements: Native or near-native fluency in Spanish, coupled with fluent English proficiency, and excellent verbal and written communication skills in both languages. Proven experience in outbound sales and customer service, preferably in the travel or hospitality industry. At least 1 years of experience in sales in the BPO/Call Center industry. Strong interpersonal skills with the ability to build rapport and establish trust with customers. A natural affinity for achieving sales targets, with a record of consistent performance. Exceptional negotiation and persuasion skills. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in using CRM software and other sales/service tools. Technical Requirements/Work Tools Requirements: No Chromebooks, must have your own laptop or PC High-speed internet connection. Benefits: Competitive salary 100% Remote work set-up. Opportunities for professional development and career growth. Apply now and set sail towards a rewarding career with us!
    $42k-77k yearly est. 60d+ ago
  • Outbound Sales Representative

    Envision Benefits Group LLC

    Remote energy conservation representative job

    Job DescriptionDescription: One of our FABULOUS clients is hiring! Are you an ambitious communicator looking to launch or accelerate your career in sales and marketing? Do you thrive in fast-paced environments and want to learn from someone who's been featured on national platforms and built a respected name in the industry? This is your opportunity. About the Role Seth Greene - co-host of the Sharkpreneur podcast with Kevin Harrington of Shark Tank , 9x best-selling author, and founder of one of the nation's top direct response marketing firms - is hiring one exceptional Outbound Sales Representative to join his team. In this role, you'll connect with business owners and entrepreneurs, introduce them to our suite of proven marketing programs, and close deals that generate recurring monthly revenue (and uncapped commissions for you). You'll work directly with Seth, with no layers of corporate bureaucracy. What You'll Gain Base compensation aligned with local minimum wage requirements (hourly or salary, depending on state) Uncapped commissions - many of our offerings generate recurring client revenue, so your income potential compounds over time Direct 1-on-1 mentorship from Seth Greene himself Comprehensive sales training in persuasion, positioning, lead generation, and closing Exposure to elite-level marketing strategies used by industry leaders Fast-track career growth in the marketing and podcasting space Flexible remote work environment What We're Looking For Self-starters with a strong work ethic and internal drive Confidence on the phone and a genuine enthusiasm for connecting with people Resilience: you handle rejection with poise and bounce back fast Coachability: you want feedback, act on it, and grow from it Strong verbal communication and interpersonal skills Previous sales experience is a plus but not required Requirements:
    $36k-69k yearly est. 27d ago
  • Growth Representative

    Nu Technology 4.0company rating

    Remote energy conservation representative job

    Compensation Range: Hourly: $22.20 - $28.86 The Growth Representative identifies and converts qualified leads into opportunities for the National University Academies' Account Executive team. They will drive outreach efforts by making outbound calls, researching stakeholders, and following up to schedule demonstrations. Working closely with marketing and leadership, the Growth Representative helps to ensure Harmony Academy's message of belonging and whole-child learning reaches every district and community. Essential Functions: Conducts 100+ outbound calls daily to engage new leads and existing customers to qualify leads and schedule demonstrations for Account Executives. Researches and identifies key stakeholders and decision-makers in K-12 school districts to ensure tailored and effective outreach. Consistently follows up with leads to build relationships, maintain engagement, and secure meetings. Qualify inbound leads from campaigns, events, and referrals to ensure high-value prospects are engaged efficiently. Uploads, manages, and prioritizes lead lists from conferences, events, and other sources provided by the Account Executive team. Uses Salesforce CRM and Five9 dialing software to track activity, maintain accurate records, and report progress. Collaborates with the sales team to refine outreach strategies and achieve team goals. Stays informed and knowledgeable on offerings to effectively communicates to leads and customers. Monitors trends and market insights to enhance outreach effectiveness. Performs other duties as assigned. Supervisory Responsibilities: N/A Requirements: Education & Experience: Bachelor's Degree preferred. Minimum of two (2) to three (3) years of experience in a call center or inside sales role, with a strong focus on cold calling, required. Experience using Salesforce CRM and outbound dialing tools (such as Five9, or similar) preferred. Experience in education, ed-tech, or non-profit preferred. Previous experience selling into K-12 schools is a plus. Competencies/Technical/Functional Skills: Proven ability to meet or exceed performance metrics, such as calls per day or conversion rates. Demonstrated ability to manage a high volume of inbound and outbound calls while maintaining professionalism, empathy, and attention to detail. Excellent verbal and written communication skills, with the ability to build rapport quickly. Self-motivated, resourceful, and excited to work in a fast-paced, startup-like environment. Passion for education and selling into K-12 schools. Strong ability to establish rapport with leads, build trust, and nurture relationships to increase conversion rates and long-term partnerships. Ability to maintain a high level of professionalism and persistence when handling and overcoming objections. Knowledge and experience in making high-volume outbound calls, conducting prospect research, and qualifying leads to ensure they meet ideal customer profiles. Strong ability to prioritize leads, manage follow-ups, and handle multiple outreach activities efficiently to maximize productivity and meet goals. Results-focused mindset with the ability to track key performance indicators (KPIs), meet call and demo targets, and continuously refine sales tactics to improve outcomes. Ability to work effectively with Account Executives, other teams, and leadership to align outreach strategies, share insights, and optimize lead generation efforts. Location: Remote, USA Travel: Some Travel Required; up to 10%. #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.
    $22.2-28.9 hourly Auto-Apply 12d ago
  • Intake-Mail Representative (REMOTE)

    Carrington Mortgage 4.5company rating

    Remote energy conservation representative job

    Come join our amazing Team & work remote: The Intake-Mail Representative is responsible for providing support to the Loan Administration Support Department by reviewing, distributing, and processing incoming correspondence. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range is $19.00/hr to $20.50/hr. What You'll Do: Sorts all incoming correspondence (hard copy mail and emails) received by internal and external customers and perform an initial review of the item to determine proper next steps for resolution. Distribution of customer requests to appropriate internal business units for handling and resolution. Completes a full review of Loan Admin Support requests received to determine the validity of the requests and if proper authorizations are included prior to handling. Identifies and sets up Loan Admin Support requests within our workflow system for incoming customer complaints and disputes. Responsible for rejecting requests that do not meet submission requirements within Carrington policies, state and/or federal guidelines. Processes incoming and returned hard copy mail daily. Performs other duties or special projects as assigned. What You'll Need: • Knowledge of Microsoft Office Suite required • Knowledge of relevant industry-specific software packages preferred • Outstanding attention to detail and strong organizational skills • Ability to interact with senior management • Ability to organize and prioritize own work schedule on short-term basis • Strong math skills, balance and check results for accuracy • Ability to compose letters • Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly • High school diploma or GED required. • One (1) to three (3) years' administrative experience in a professional environment, financial services industry preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
    $19-20.5 hourly Auto-Apply 33d ago
  • Appeals Representative II

    Corvel Healthcare Corporation

    Remote energy conservation representative job

    Job Description The Appeals Representative is responsible for addressing provider inquiries and appeals via email, fax, telephone, or written correspondence ensuring adherence to client policy, industry standards along with CMS and state guidelines as well as client instructions. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Reviews, analyzes, and completes appeals in accordance with client policy, CMS guidelines and industry standards in clear and professional written communication Ability to appropriately interpret provider appeals and apply analytical thinking skills Ability to interpret client policy and CMS guidelines as it relates to reviews done by CERiS such as itemized bill Utilize applicable tools and resources to complete appeals Timely completion of appeals Additional duties as assigned KNOWLEDGE & SKILLS: Prior knowledge of inpatient and outpatient hospital revenue cycle required Excellent written and verbal communication skills Contract interpretation, medical terminology and coding knowledge Proficiency with Microsoft applications EDUCATION & EXPERIENCE: High school diploma or equivalent 3+ years of healthcare revenue cycle experience (collections, appeals, denials management, etc) 2+ years working with customers in a fast‐paced, deadline‐oriented environment 2+ years experience as an Appeals Representative Strong attention to detail, organizational and time management skills with the ability to interpret, research and identify core issues Strong customer focus, analytical and decision making skills Strong technical skills with the ability to work across multiple software systems and comfortable work remote out of your home PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $18.80 - $30.34 per hour A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CERiS: CERiS, a division of CorVel Corporation, a certified Great Place to Work Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote
    $18.8-30.3 hourly 22d ago
  • FHA Mortgage Origination Representative

    Contact Government Services, LLC

    Remote energy conservation representative job

    FHA Mortgage Origination RepresentativeEmployment Type: Full Time , Entry LevelDepartment: Customer Service CGS is seeking an FHA Mortgage Origination Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Provide excellent customer service, answering a variety of calls and emails from the mortgage lending industry and the public on FHA guidelines and procedures.- Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge client's requests.- Follow standard operating procedures for various topics, systems, and contact channels.- Document all of your contacts in a database- Keep up to date on FHA mortgage processes and procedures Qualifications:- The capability to navigate multiple computer systems and applications and utilize search tools to provide information to our clients.- Excellent time management skills and dependability.- Strong verbal and written communication skills.- High School diploma or GED.- At least two years working with FHA loans ( e.g. loan originator, loan processor, junior underwriter, loan officer) plus an additional year of customer service or contact center background, or at least three years of loan origination working with conventional loans and/or other government-backed loans ( e.g. FHA, USDA, VA)- Will be able to obtain a Public Trust Security clearance, which includes a credit check and background investigation. Ideally, you will also have:- Contact Center experience (omnichannel).- Bilingual (Spanish/English), verbal and written.- FHA knowledge/experience Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: *******************
    $28k-45k yearly est. Auto-Apply 28d ago
  • PSA Hobby Concierge Representative, Atlanta, GA

    Limited 4.7company rating

    Remote energy conservation representative job

    Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a PSA Hobby Concierge Representative to join our team to provide a world-class customer experience to our fans at submission centers in physical hobby shops. You'll assist customers with questions, intake submissions, package them safely, and ship them to our headquarters. You'll also look for ways to improve the hobby submission process and expand the Collectors footprint at shops throughout the United States, frequently working in tandem with another Hobby Concierge Representative for busier days (and could work at more than one location and at trade shows). Approximately 40% travel is required for this position. You must have a valid driver's license (required) and having a valid passport is preferred (but not required). You'll contribute to the growth and development of the PSA brand at hobby shops by delivering exceptional customer care in-person, over the phone, and through e-mail correspondence. You'll also maintain a professional image while answering customer inquiries and resolving outstanding concerns. You'll report to the Customer Experience Supervisor and work onsite at the Cards HQ hobby shop in Atlanta, GA as well as other events 3-5 days a week with heavy overtime and weekend work. What You'll Do: Responsibly handle all submissions to keep items safe and secure until pick-up Receiving and processing submissions at the shop Prioritizes responsibilities during submission center hours Organizes and processes orders by service level and expedites orders as necessary Supports the PSA/DNA team and works with the shop management for events that the team can support Resolves escalated customer complaints and issues in person, over the phone, or through email Actively solicit business in the shop Provide weekly updates on submission center performance Works closely with management and the hobby shop team to improve processes and drive revenue Looks at ways to improve processes and the overall customer experience Who You Are: Able to travel up to attend various shows and special events Drivers licensed is required Valid passport is helpful Communication Skills -The ability to communicate with others effectively in order to resolve conflicts, solve problems and, most importantly, maintain and generate business Problem Solving: Ability to identify and resolve problems quickly and accurately, with limited supervision Time Management: Ability to coordinate time and job duties to process orders quickly and efficiently Interpersonal Skills: Communicate clearly and intelligently with other departments as well as others outside of the organization Teamwork: Willingness and ability to work well with others while balancing team and individual responsibilities Organizational Support: Follow policies and procedures set forth by the company Judgment: Make appropriate decisions using critical thinking and based on company policies and procedures Organization: Ability to multi-task, manage time efficiently, and prioritize what work needs to be done first Professionalism: Approach others with respect and work well under pressure Quality: Complete work with accuracy and attention to detail Physical Requirements: Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time Hand Use: Regular hand use for various tasks Hearing Requirements: Ability to hear alarms, signals, and verbal instructions Lifting and Carrying: Ability to lift, carry, and move materials up to 40 pounds Phone Answering: Talking on the phone and texting may be required, as well as manual dexterity to operate a computer and phone system efficiently Sitting or Standing: Ability to sit or stand for extended periods of time Hourly Rate: The reasonable estimated hourly rate for this position is $21.00. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. Reasons To Join Us: Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals Vacation: All full-time employees are eligible for paid vacation Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays Employee Discounts: Employees receive discounts on select grading services for approved submissions Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email ********************* . U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants . If you are based in California, you can read information for California residents here .
    $21 hourly Auto-Apply 29d ago
  • ITM Representative

    Park Side 3.8company rating

    Remote energy conservation representative job

    About the role ITM Representatives are a lifeline for our members. Knowledgeable, organized, and accurate, ITM Representatives have the ability to manage and excel at member experience. ITM Representatives engage with members to gather information, understand their needs, and offer quality service. The ideal candidate is well organized & detailed oriented, energetic and enjoys working with people in a fast-paced environment. What you'll do Assist members with a variety of member services requests providing solutions while enhancing the member experiences through positive, efficient, accurate and professional interactions. Perform account maintenance functions. Build relationships with members and potential members. Identify cross-sell opportunities. Support inquiries through phone, chat and secure messaging, email requests, and through the interactive teller machine (ITM) systems, primarily through a queue system. Provide support to other departments as requested or needed. May backup new accounts. Essential Functions & Responsibilities: Assists members and prospective members with a variety of service requests providing information and solutions Troubleshoots technical issues involving the Interactive Teller Machines and place service calls or connect with associated branch personal for resolution. Responds to member needs through phone requests, email responses, direct live chat, secure messaging and as an interactive teller through the ITM system. Provides excellent follow-through with all member inquiries to ensure a full resolution has been completed. Consistently delivers the highest quality of service. Educates members on new products and services as well as self-service opportunities. Looks for opportunities to cross-sell other credit union products and services and provide referrals. Remains current on credit union products, services, and promotions. May provide support to other departments as needed or requested. Must be able to communicate effectively to des-escalate member concerns; reasonably explain a process or policy while maintaining a high level of professionalism and respect. Embodies the Park Side Pillars of Pride, Purpose, Professionalism and Passion. Performs other job-related duties as assigned. Performance Measurements: 1. Consistently deliver the highest quality of service for all member inquiries. 2. Be available to respond to member needs 90% of time. 3. Builds relationships with members and looks for opportunities to cross-sell other credit union products and services. 4. Accurately perform a variety of MCC/ITM transaction requests via telephone/email/chat/secure messaging and interactive teller requests in a prompt and professional manner. 5.Embodies the Park Side Pillars of Pride, Purpose, Professionalism and Passion. Knowledge, Skills & Abilities Experience: One or more years of similar or related experience preferred. Education: A high school education or GED. Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. Other Skills: Ability to learn, proficiently use various software programs/platforms, good organizational skills and attention to detail is essential. Physical Requirements: While performing the responsibilities of the ITM Representative, the employee is required to talk and hear; conveying detailed or important instructions or ideas accurately and efficiently. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required in this job include close vision. Occasional lifting of boxes and equipment under 30 lbs. Work Environment: While performing the duties of this job, the employee is subject to typical office conditions. Occasionally the employee is exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. Travel may be required. ITM Representatives have the potential to work remote after probationary period has been completed. This is a full-time (35 hour/week) position. This job description is not a complete statement of all duties and responsibilities comprising this position.
    $30k-37k yearly est. 51d ago
  • Outbound Sales Enthusiast- REMOTE!

    Catasys Health 4.1company rating

    Remote energy conservation representative job

    Catasys is making a positive impact on people's lives every day. We use predictive analytics to identify health plan members with unaddressed behavioral health conditions that worsen chronic disease, then engage, support and guide these members to better health with a personalized, human-centered approach. This has led us to where we are today: growing fast and saving lives as we do. To support our explosive growth, we're looking for compassionate, hard-working people-lovers to join our team. If innovating in the field of patient care is something you're passionate about, we encourage you to join our mission to improve the health and save the lives of as many people as possible. Impact lives in so many ways You'll be an integral part in supporting people coping with their unique life challenges. Every member of the Catasys team contributes to accomplishing our goals and upholding our people-centric values. The new face of mental health Our model is research-based, and we are invested in staying on the leading edge of treatment. You'll help us break down barriers and stigmas associated with mental health. Career options Our ongoing strong growth and evolution, we are looking for people who want to do their best at work. Join our team and take your career to the next level with Catasys. We are committed to promoting from within. Excellent compensation Job Description If you combine a passion for helping others with persuasive interpersonal skills, this may be the most challenging and rewarding job you'll ever love: You will help an underserved population see the value of joining an innovative program that is very successful in helping members improve the quality of their lives. Rather than taking a "hard-sell" approach, you'll educate and motivate people to enroll. In addition to a competitive salary, you'll have unlimited earning potential through incentives. We'll provide paid professional training, a company laptop, a stipend to offset Internet costs, excellent benefits and more. You'll feel good about representing a program that puts members first and focuses on outcomes, spending a year with each member to help them learn new behaviors. Qualifications 1 or more years of experience in outbound sales to consumers A demonstrated ability to establish trust quickly, overcome objections and be persuasive over the phone Excellent oral and written communications with strong listening/comprehension abilities Great phone presence, including the ability to: Engage and motivate using patience and conversational approach Convey confidence and a positive attitude Must be technically savvy to be successful in this role. You'll use multiple applications on your work computer while holding a conversation Microsoft Office experience MUST pass a video interview Bachelor's degree preferred High school diploma minimum All work from home opportunities require: A quiet, private, distraction-free home office work environment A reliable high-speed internet connection (cable, DSL or fiber) with speeds of at least 10Mbps download and 5Mbps upload Willingness to do constant sedentary work Discipline to work from home while following a set schedule Background check clearance Additional Information This is for the TRUE sales person that loves not only meeting but exceeding goals. There is both and hourly rate $15-$17 as well a commission of $100 per enrollment- UNCAPPED, YES YOU READ THAT CORRECTLY- UNCAPPED! This position is REMOTE.
    $15-17 hourly 1d ago
  • Unthink Retirement Representative

    Primerica 4.6company rating

    Remote energy conservation representative job

    How much money will you need to retire? 1 million? $2 million? Do you think it's too late? Think again. What if you could learn the skills necessary to build a 6-figure retirement income in as little as 24 months? We're looking for motivated individuals - early retirees and late starters - who are ready to take control of their financial future. No prior experience is needed. Our mentorship program provides hands-on training in high-income digital and business skills designed to generate long-term, scalable income. What you'll gain: Step-by-step guidance from industry experts Flexible, remote opportunity A proven system to build wealth - without starting from scratch Community support and weekly coaching This is NOT a job. It's a pathway to financial freedom. Your pace, your potential. Spots are limited. Watch the video to learn more and get started. Change your tomorrow! Watch our intro videos to learn more ********************************** Scroll down to "start your journey to financial freedom today" Click watch video 4 minute video 22 minute video If you would like to start or learn more, please reach out for a one on one. Build your retirement while earning residual income.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • (REMOTE) Appeals and Grievance Representative

    Widescope Consulting and Contracting Services

    Remote energy conservation representative job

    Locations: Alabama, Florida, Georgia, Illinois, Kentucky, Maryland, North Carolina, South Carolina, Tennessee, Texas, Virginia, and Washington State Position Type: Full-Time | Remote Pay Rate: $17.75/hour base pay plus an additional $5.36/hour applied toward health and welfare benefits or retirement (depending on benefit election).If health benefits are not needed (candidate has TRICARE, VA, or spouse provided health coverage) the $5.36 per hour is placed in a 401(a)-tax deferred account where 3% of the funds are matched by the company. If the candidate needs health, vision, dental insurance from the company, the $5.36 per hour pay is applied to cover health benefit options selected. Position Summary: Widescope Consulting and Contracting is urgently hiring experienced Appeals and Grieveance Representatives to support a remote healthcare initiative. In this role, you will be responsible for reviewing, researching, and resolving member and provider appeals and grievances with accuracy and professionalism. We are seeking candidates who can start right away and bring strong claims experience, problem-solving skills, and attention to detail. Key Responsibilities: Review and resolve appeal and grievance cases Research underlying issues and apply appropriate policy guidelines (CMS, TRICARE) Communicate decisions clearly with internal teams and external parties Maintain organized, accurate documentation for each case Work independently in a fast-paced, non-scripted environment Required Qualifications: High School Diploma / GED (or higher) 2+ years of healthcare claims benefits experience (including denial research) 1+ year of customer service experience 1+ year of claims appeal experience Proficiency in Microsoft Word and Excel Preferred Skills: Familiarity with TRICARE or Medicare (CMS) policies and procedures Strong time managment and analytical thinking Excellent verbal and written communication skills Remote Work Requirements: A quiet, dedicated home workspace free of distractions Reliable high-speed internet (minimum 50Mbps down / 7 Mbps up) Wired internet connection (LAN) preferred Ability to perform basic troubleshooting with phone support from tech team Company-provided equipment (computer, monitors, webcam, headset, cables) and support. Apply now! We are hiring immediately and reviewing qualified candidates on a rolling basis.
    $17.8 hourly 60d+ ago
  • Virtual Branch Float Representative

    Kemba Financial Credit Union 3.8company rating

    Energy conservation representative job in Columbus, OH

    Job Description Title: Virtual Branch Float Representative Reports to: Virtual Branch Sales Manager Supervises: None FLSA Status: Non-Exempt Objective: The Virtual Branch Float Representative role is responsible for member outreach such as onboarding new members and shortfall member calls as well as floating between the VB Service and VB Sales teams as member and staffing needs dictate. This high-contact position cross-sells additional products and services that enhances the member's financial situation and requires the ability to deal effectively with Members and other KEMBA Associates primarily by telephone and in writing. General Duties and Responsibilities: Assumes responsibility for the effective and professional performance of Member service functions: Presents and explains Credit Union services and products to Members and assists in meeting their financial needs; opens and closes accounts; orders checks for Member accounts; completes payroll deductions and authorization forms; Answers questions and solves problems for Members by listening to problems, collecting data, securing answers and reporting results to the inquiring party; resolves Member bookkeeping and account related issues; Receives and directs Members and telephone calls; responds to inquiries and questions, or directs them as necessary; records and relays messages; Performs file maintenance and account changes as necessary; Maintains IRA accounts and answers questions regarding IRAs. Cross-sell services, provide referrals, and promote automated services. Complete member outreach calls as directed by management with 100% on time completion. Ensure Member satisfaction by addressing member complaints and resolve account-related problems that may arise through member contact. Aggressively target new services for existing Members and non-Members: Initiate outbound telemarketing activities that will result in the acquisition of qualified new memberships and an increased level of products/services utilization by all Members; Qualify deposit services for Members in a manner consistent with policy and procedures Target, sell, and originate new memberships for all qualified non-Member candidates; Provide a high level of service support for all inbound Member phone call coverage as support is needed in the service or sales queues. Meet or exceed targeted referral and productivity goals established for this position. Registers with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintains and renews the registration in addition to completing related compliance training as directed by KEMBA. Maintains an up-to-date status of all sales support and processing activity with routine reporting to management. Perform all duties in a manner that is 100% compliant with KEMBA policy and procedures. Assist in other areas as directed by Credit Union management. Develop an understanding of Credit Union history, philosophy, organization, policies and operational procedures. On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs. Must be able to relate to other people beyond giving and receiving instructions: (a) can get along with coworkers or peers without exhibiting behavioral extremes; (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond appropriately to criticism from a supervisor. Required Qualifications: High school diploma or equivalent education and experience. One to two years of experience in a sales/customer service environment. Prior experience in a financial/banking institution preferred. Strong organizational skills and attention to detail. Good understanding of member services and products provided Ability to work well independently, or as part of a team Basic PC skills (Windows) Assertive problem solving skills Must value a high degree of accuracy. Professional demeanor. Effective communication skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. #RETKMB
    $29k-32k yearly est. 22d ago
  • Toyota of York is hiring for a BDC Representative!

    York Auto Group 4.7company rating

    Remote energy conservation representative job

    This role entails developing business for our sales department by making contact with customers via phone & internet. We are looking for candidates who can provide exceptional customer service. This role will be paid hourly (starting at $15) with a monthly bonus based on productivity. Part time or Full time opportunity available We are open to discussing schedule options with you Weekday hours available 5pm-8pm (or earlier for full time) Saturday hours available Sunday hours needed - Work from home on Sundays Part time would be apprx 25 hours per week Full time would be 40 hours per week Requirements Responsibilities: Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, text, e-mail, or in person. Maintains knowledge of all dealership products and services. Directs customers to product information resources, including those available on the Internet. Understands the needs of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction. Checks e-mail frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers their messages have been forwarded to the appropriate sales personnel for prompt attention. Handles all Internet sales inquiries personally. Maintains an ongoing customer database to capture repeat business. Comprehensive knowledge of and understands the federal, state, and local laws which govern retail automobile sales. Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. Continually learning new products, features, accessories, etc., and their benefits to customers. Maintains professional appearance. Requirements Exceptional phone, email & people skills Ability to maintain regular attendance Ability to multitask & work in a fast paced environment Superior communication and customer service skills Excellent follow-through skills Solid working knowledge of the Internet Maintaining a positive, can-do attitude Attention to detail Ability to thrive in a team environment High School Diploma or equivalent PA Automotive Salespersons License required or obtain within 30 days of hire Must be currently eligible to work in the United States We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $15 hourly 5d ago

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