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The differences between engagement directors and client engagement managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 8-10 years to become an engagement director, becoming a client engagement manager takes usually requires 6-8 years. Additionally, an engagement director has an average salary of $111,426, which is higher than the $108,936 average annual salary of a client engagement manager.
The top three skills for an engagement director include healthcare, project management and digital marketing. The most important skills for a client engagement manager are customer satisfaction, client engagement, and issue resolution.
| Engagement Director | Client Engagement Manager | |
| Yearly salary | $111,426 | $108,936 |
| Hourly rate | $53.57 | $52.37 |
| Growth rate | 10% | 5% |
| Number of jobs | 36,382 | 85,221 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 71% |
| Average age | 39 | 46 |
| Years of experience | 10 | 8 |
An engagement director is responsible for building and maintaining healthy business relationships with clients by providing them with high-quality deliverables according to their specifications and standard requirements. Engagement directors identify efficient processes and techniques to achieve the desired results of the clients following their budget limitations and timetables. They delegate tasks to the project team, monitor the project's progress, and adjust plans as needed. An engagement director also works with the marketing and sales team to develop promotional techniques, creating brand awareness on various platforms to reach the clients' target audience.
A client engagement manager is responsible for managing client accounts and keeping long and healthy relationships with business partners. Client engagement managers research the current market trends to execute effective marketing plans, boosting the company's and clients' brand image to various platforms, and generating more revenues and profits for the business to support operational functions. They also identify business opportunities for the company's growth, meeting client demands, and solving account project discrepancies. A client engagement manager must have excellent communication and organizational skills, especially on coordinating with the clients and updating them on brand progress and deliverables.
Engagement directors and client engagement managers have different pay scales, as shown below.
| Engagement Director | Client Engagement Manager | |
| Average salary | $111,426 | $108,936 |
| Salary range | Between $75,000 And $163,000 | Between $69,000 And $169,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Rhode Island | New Jersey |
| Best paying company | Credit Karma | Citi |
| Best paying industry | Technology | Technology |
There are a few differences between an engagement director and a client engagement manager in terms of educational background:
| Engagement Director | Client Engagement Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 71% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Southern California |
Here are the differences between engagement directors' and client engagement managers' demographics:
| Engagement Director | Client Engagement Manager | |
| Average age | 39 | 46 |
| Gender ratio | Male, 44.9% Female, 55.1% | Male, 58.5% Female, 41.5% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 7% |