The chief duty of an engagement manager is to create and maintain relationships with clients on their company's behalf. Moreover, their main job function is to help strengthen client accounts, increase business growth, and retain the best clients in order to meet business goals. Generally, the typical workweek of an engagement manager revolves around responding to client messages, addressing their concerns, managing bills and invoices, and updating clients of any relevant changes in company policies.
Furthermore, they are responsible for relaying information to all relevant work teams for the purpose of fulfilling all client needs. The typical qualification for this role is at least a four-year degree in business, marketing, finance, or other similar fields.
More than that, an aspiring engagement manager must possess adequate industry experience to ensure that they have the skills needed to build and maintain client relationships efficiently. Given the critical nature of this job, the pay for an engagement manager is around $117,000 per year, or roughly $56 an hour.