After a client has signed a contract, they may have various needs or issues. An Engagement Manager is in charge of fulfilling these needs and solving these issues and the overall crafting of a personal relationship with the customers in question. Some in this position may have to also cultivate new partners and patrons and even seek them out through networks. Either way, being an Engagement Manager is a bit like being a botanist, delicately taking care of many plants, making sure that all of their needs are met.
A higher education is not necessary to begin working in a position such as this, but earning a BS in Business or a related subject could be helpful in pushing you to the top of the potential hire list amongst many clients.
There is more than meets the eye when it comes to being an engagement manager. For example, did you know that they make an average of $56.43 an hour? That's $117,368 a year!
Between 2018 and 2028, the career is expected to grow 11% and produce 46,800 job opportunities across the U.S.
There are certain skills that many engagement managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed business skills, leadership skills and organizational skills.
When it comes to the most important skills required to be an engagement manager, we found that a lot of resumes listed 13.8% of engagement managers included project management, while 7.6% of resumes included customer service, and 7.3% of resumes included analytics. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the engagement manager job title. But what industry to start with? Most engagement managers actually find jobs in the technology and professional industries.
If you're interested in becoming an engagement manager, one of the first things to consider is how much education you need. We've determined that 44.3% of engagement managers have a bachelor's degree. In terms of higher education levels, we found that 44.0% of engagement managers have master's degrees. Even though most engagement managers have a college degree, it's impossible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an engagement manager. When we researched the most common majors for an engagement manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on engagement manager resumes include associate degree degrees or doctoral degree degrees.
You may find that experience in other jobs will help you become an engagement manager. In fact, many engagement manager jobs require experience in a role such as project manager. Meanwhile, many engagement managers also have previous career experience in roles such as senior project manager or consultant.