Engagement manager job description
Updated March 14, 2024
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Example engagement manager requirements on a job description
Engagement manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in engagement manager job postings.
Sample engagement manager requirements
- Bachelor's degree in a related field.
- At least three years of experience in a similar role.
- Demonstrated ability to manage multiple projects.
- Strong understanding of project management principles.
- Proficiency in project management software.
Sample required engagement manager soft skills
- Excellent communication and interpersonal skills.
- Highly organized and detail-oriented.
- Ability to work under pressure and tight deadlines.
- Able to work independently and collaborate with team members.
- Strong problem-solving and decision-making skills.
Engagement manager job description example 1
Nexstar Media Group engagement manager job description
WATE 6 On Your Side is looking to hire someone who has a passion for helping local nonprofits and can help tie our station back to the community. Must be detail oriented and a strong planner and communicator. You'll bring your creativity, experience and energy to our fast-paced organization and join our effort to better East Tennessee through community involvement
Community
Cultivate and maintain relationships with local non-profit organizations Work closely with all station departments during WATE Event planning and execution.Media partnerships/sponsorships We support more than 150 non-profit and other community organizations (city/county government, school systems) annually. Of those, we closely partner with about 75-100 on PSA campaigns, event sponsorships, public appearances, and other special projects.Efforts for these partnerships include coordinating news coverage, booking news interviews, booking interviews on Living East Tennessee, writing PSA scripts, coordinating/approving PSA production, filling appearance requests, attending events, posting web stories/social media, strategizing with non-profits on messaging efforts Station events Significant responsibility for planning and executing station events such as telethon/phone banks or other donation drives, free shred day, as well as station participation in large scale community events such as Rossini Festival.Keep track of all of our community contacts and cultivate new relationships. Maintain a library of PSA's.Manage internship program Interviews, paperwork, supervision, coordination Founder's Day and other social responsibility efforts manager Manage our annual United Way giving campaign, Founder's Day of Caring activities, and any other efforts the station may choose to engage in such as Relay for Life, 5Ks, etc.
Additional Requirements
Requirements listed indicate the minimum levels of skills, knowledge, and abilities for the job.
Excellent written and verbal communications skills, with a keen attention to detail and an ability to tailor message to various audiences. Passion for local news and the critical role it plays in the community. Experience with donor management systems and in data reporting and analysis. Successful track record of growth in fundraising development with an emphasis on digital platforms, continually meeting or exceeding goals. Highly organized and deadline oriented with a demonstrated ability to plan, socialize and manage projects. Highly collaborative and capable of partnering across a complex organization to achieve goals. Demonstrated ability to relate well to, and understand the needs and interests of donors, prospects and other key audiences and the ability to translate this into effective fundraising. Demonstrated ability to build trust by operating with ethics and integrity, remaining open to new ideas and different points of view.
Job Responsibilities:
Direct liaison between the station and all its community/public affairs events and partnerships. Strategic coordination of all talent appearances in conjunction with News Director & Creative Services Director.Working closely to support and lead WATE community events in addition to seeking out new relationships and partnerships within the community.Consistent visibility within the community with key station partners/events.
Experience Requirements:
Experience building relationships with a variety of community partners or relationship building in a similar capacity.Experience managing events from inception to event completion.Extremely flexible with the ability to easily shift priorities with a positive and can-do personality and work style.Excellent networking and communication skills.
Education:
Related experience and/or training considered as well as a combination of education and experience.
Community
Cultivate and maintain relationships with local non-profit organizations Work closely with all station departments during WATE Event planning and execution.Media partnerships/sponsorships We support more than 150 non-profit and other community organizations (city/county government, school systems) annually. Of those, we closely partner with about 75-100 on PSA campaigns, event sponsorships, public appearances, and other special projects.Efforts for these partnerships include coordinating news coverage, booking news interviews, booking interviews on Living East Tennessee, writing PSA scripts, coordinating/approving PSA production, filling appearance requests, attending events, posting web stories/social media, strategizing with non-profits on messaging efforts Station events Significant responsibility for planning and executing station events such as telethon/phone banks or other donation drives, free shred day, as well as station participation in large scale community events such as Rossini Festival.Keep track of all of our community contacts and cultivate new relationships. Maintain a library of PSA's.Manage internship program Interviews, paperwork, supervision, coordination Founder's Day and other social responsibility efforts manager Manage our annual United Way giving campaign, Founder's Day of Caring activities, and any other efforts the station may choose to engage in such as Relay for Life, 5Ks, etc.
Additional Requirements
Requirements listed indicate the minimum levels of skills, knowledge, and abilities for the job.
Excellent written and verbal communications skills, with a keen attention to detail and an ability to tailor message to various audiences. Passion for local news and the critical role it plays in the community. Experience with donor management systems and in data reporting and analysis. Successful track record of growth in fundraising development with an emphasis on digital platforms, continually meeting or exceeding goals. Highly organized and deadline oriented with a demonstrated ability to plan, socialize and manage projects. Highly collaborative and capable of partnering across a complex organization to achieve goals. Demonstrated ability to relate well to, and understand the needs and interests of donors, prospects and other key audiences and the ability to translate this into effective fundraising. Demonstrated ability to build trust by operating with ethics and integrity, remaining open to new ideas and different points of view.
Job Responsibilities:
Direct liaison between the station and all its community/public affairs events and partnerships. Strategic coordination of all talent appearances in conjunction with News Director & Creative Services Director.Working closely to support and lead WATE community events in addition to seeking out new relationships and partnerships within the community.Consistent visibility within the community with key station partners/events.
Experience Requirements:
Experience building relationships with a variety of community partners or relationship building in a similar capacity.Experience managing events from inception to event completion.Extremely flexible with the ability to easily shift priorities with a positive and can-do personality and work style.Excellent networking and communication skills.
Education:
Related experience and/or training considered as well as a combination of education and experience.
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Engagement manager job description example 2
Rackspace engagement manager job description
As a full spectrum AWS integrator, we assist hundreds of companies to realize the value, efficiency, and productivity of the cloud. We take customers on their journey to enable, operate, and innovate using cloud technologies - from migration strategy to operational excellence and immersive transformation.
Come join a fast-paced, entrepreneurial, and fun environment that promotes and values initiative, accountability and collaboration. If you like a challenge, you'll love it here - because we're solving complex business problems every day, building and promoting great technology solutions that impact our customers' success. The best part is - we're committed to you and your growth, both professionally and personally.
The Professional Services team delivers a wide range of projects for both clients and business partners. The Engagement Manager will build and maintain a solid working relationship with coworkers and clients, from pre-sales efforts to project delivery. The Engagement Manager will motivate engineering teams and customers' technology executives, acting as Scrum Master and the central point of contact for all parties to orchestrate technical delivery. The ability to manage customer expectations and establish long-term partnerships by delivering complex projects effectively, on time, on budget, and according to agreed-upon scope, is critical to the Engagement Manager's role.
If you get a thrill working with cutting-edge technology and love to help solve customers' problems, we'd love to hear from you. It's time to rethink the possible. Are you ready?
What You'll Be Doing:Hands-on project management, including initiation, planning, and execution of projects and account-related activities, facilitating resolution of issues and roadblocks Drive key decisions across projects, manage customer expectations, present and interface with project sponsors, and communicate trade-offs and risks Effectively leverage Agile principles, coaching and training technical project and customer team members on best practices Continue maintaining relationships with customer contacts in collaboration with sales, during and beyond project delivery
Qualifications & Experience:Bachelor's Degree in Computer Science, Engineering, Business, or related discipline, or equivalent professional experience At least 3 years of experience in the technology industry, managing projects through a full lifecycle, ideally within a service delivery / consultancy environment At least 3 years of hands-on Agile experience, acting as Scrum MasterExtensive knowledge of project management disciplines, methodologies, best practices, and tools Strong communication skills; experience presenting to executives Ability to travel up to 25%, as needed Customer-facing consulting experience or experience delivering technology services projects Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security Technical background (software development/engineering, database/system design, IaaS) Self-starter with results oriented, proactive management approach Ability to learn on the job quickly and desire to develop expertise in AWSAbility to work in a fast-paced consulting environment and collaborate effectively as a team member
Technology
We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
Come join a fast-paced, entrepreneurial, and fun environment that promotes and values initiative, accountability and collaboration. If you like a challenge, you'll love it here - because we're solving complex business problems every day, building and promoting great technology solutions that impact our customers' success. The best part is - we're committed to you and your growth, both professionally and personally.
The Professional Services team delivers a wide range of projects for both clients and business partners. The Engagement Manager will build and maintain a solid working relationship with coworkers and clients, from pre-sales efforts to project delivery. The Engagement Manager will motivate engineering teams and customers' technology executives, acting as Scrum Master and the central point of contact for all parties to orchestrate technical delivery. The ability to manage customer expectations and establish long-term partnerships by delivering complex projects effectively, on time, on budget, and according to agreed-upon scope, is critical to the Engagement Manager's role.
If you get a thrill working with cutting-edge technology and love to help solve customers' problems, we'd love to hear from you. It's time to rethink the possible. Are you ready?
What You'll Be Doing:Hands-on project management, including initiation, planning, and execution of projects and account-related activities, facilitating resolution of issues and roadblocks Drive key decisions across projects, manage customer expectations, present and interface with project sponsors, and communicate trade-offs and risks Effectively leverage Agile principles, coaching and training technical project and customer team members on best practices Continue maintaining relationships with customer contacts in collaboration with sales, during and beyond project delivery
Qualifications & Experience:Bachelor's Degree in Computer Science, Engineering, Business, or related discipline, or equivalent professional experience At least 3 years of experience in the technology industry, managing projects through a full lifecycle, ideally within a service delivery / consultancy environment At least 3 years of hands-on Agile experience, acting as Scrum MasterExtensive knowledge of project management disciplines, methodologies, best practices, and tools Strong communication skills; experience presenting to executives Ability to travel up to 25%, as needed Customer-facing consulting experience or experience delivering technology services projects Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security Technical background (software development/engineering, database/system design, IaaS) Self-starter with results oriented, proactive management approach Ability to learn on the job quickly and desire to develop expertise in AWSAbility to work in a fast-paced consulting environment and collaborate effectively as a team member
Technology
We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
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Engagement manager job description example 3
ServiceNow engagement manager job description
This is a unique opportunity to be part of a dynamic team that is crafting “a movement” to recruit, train and retain an engaged ecosystem of ServiceNow skilled professionals who will work with and for our customers and partners. You will help create ServiceNow fans while transforming the workplace by enabling more tech-enabled, tech-empowered people to reach their personal and career aspirations. We need a customer-centric individual who can build compelling content that resonates with our audience and drives them to future proof their careers by joining the ServiceNow movement. You will work cross functionally with campaign managers, digital marketing, communications, social media, public relations, and product marketing leads to create powerful customer journeys that win the hearts and minds of our target audience.
A self-starter, you must be able to thrive in a fast-paced team-first environment while working to influence cross functional teams to deliver best in class experiences for our target market.
Come lead the effort to create engaging, purposeful, and fulfilling opportunities for people and make them part of a modern and growing technology movement and members of a meaningful global community.
What you get to do in this role:
Partner with and influence teams across the marketing organization to execute on a cohesive go-to-market strategy that leverages the capabilities of each function.
Program manage a multi-faceted approach across the marketing and communications teams (brand, public relations, internal and external communications, digital marketing, web, and social media)
Project manage the tactical elements of the go-to-market strategy to ensure timely and optimized delivery
Provide overall communication and interfaces with all areas affected by the program including cross-functional stakeholders, business sponsors and vendors
Develop detailed program execution plan and manage all execution aspects, including program interdependencies and status reporting
Work with the campaigns team to build and manage automated ‘drip campaigns' around audience engagement and next level skill development
Work with the digital marketing team to create powerful programs that meet our target audience where they are
Proactively identify and recommend new and innovative ways to package content
A self-starter, you must be able to thrive in a fast-paced team-first environment while working to influence cross functional teams to deliver best in class experiences for our target market.
Come lead the effort to create engaging, purposeful, and fulfilling opportunities for people and make them part of a modern and growing technology movement and members of a meaningful global community.
What you get to do in this role:
Partner with and influence teams across the marketing organization to execute on a cohesive go-to-market strategy that leverages the capabilities of each function.
Program manage a multi-faceted approach across the marketing and communications teams (brand, public relations, internal and external communications, digital marketing, web, and social media)
Project manage the tactical elements of the go-to-market strategy to ensure timely and optimized delivery
Provide overall communication and interfaces with all areas affected by the program including cross-functional stakeholders, business sponsors and vendors
Develop detailed program execution plan and manage all execution aspects, including program interdependencies and status reporting
Work with the campaigns team to build and manage automated ‘drip campaigns' around audience engagement and next level skill development
Work with the digital marketing team to create powerful programs that meet our target audience where they are
Proactively identify and recommend new and innovative ways to package content
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Updated March 14, 2024
Updated March 14, 2024