Engagement manager resume examples from 2025
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How to write an engagement manager resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the engagement manager role.
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in engagement manager-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
These four steps should give you a strong elevator pitch and land you some engagement manager interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on an engagement manager resume:
- Project Management
- Analytics
- Customer Service
- Healthcare
- Digital Transformation
- Business Development
- Portfolio
- Cloud
- Client Relationships
- CRM
- Client Facing
- Salesforce
- Professional Services
- Digital Marketing
- Infrastructure
- HR
- Pre Sales
- Service Delivery
- Risk Management
- Customer Satisfaction
- Business Objectives
- Community Engagement
- KPIs
- ERP
- Client Management
- Client Satisfaction
- Manage Client Expectations
- Business Process
- Emerging Technologies
- Project Scope
Zippia’s AI can customize your resume for you.
How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write engagement manager experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are examples from great engagement manager resumes:
Work history example #1
Senior Software Engineer
Cisco Systems
- Participated in troubleshooting, problem determinations and resolutions, installation and maintenance procedures.
- Reconfigured the Lab Network infrastructure to Cisco Recommended Design.
- Delivered customer presentations on directory technology, down to low-level architecture topics.
- Developed Linux kernel Smack LSM to protect the host switch from fork bombs in a LXC container.
- Designed and implemented python automation scripts to download and install individual components on virtual machines and collect status information.
Work history example #2
Engagement Manager
Buck Consultants
- Developed and executed recruiting and talent development plan growing practice from 8 to 45 consultants in eight US markets.
- Designed innovative new products and product features to drive incremental revenue and proactively respond to regulatory changes and marketplace demands.
- Developed an implementation methodology specifically for PeopleSoft implementations for use by all implementation consultants across the organization.
- Negotiated at the C-Level several mutually beneficial contract changes and added over [ ] a month to bottom line revenue.
- Created/managed enterprise program/project management implementations (PMO).
Work history example #3
Engagement Manager
NetSuite
- Led sales and proposal team responsible for 5 million in CRM sales,
- Improved quality through iterative delivery cycles.
- Designed and coded RMI based JDBC Thin driver for the small footprint mobile java database.
- Developed the end-user support program for Oracle s internal deployment of customer relationship management (CRM) products.
- Implemented Healthcare analytics reporting; PeopleSoft ERP
Work history example #4
Systems Administrator
Intel
- Worked with code in Perl, Java, C++, Python, HTML, PHP, and SQL.
- Designed, set up and administered 20+ HP-UX clients and a high availability cluster using Serviceguard.
- Spearheaded setup and on-going maintenance for the Disaster Recovery environment, which spanned across three locations.
- Implemented and provided operations support of Data Center Cloud computing environment.
- Introduced Motorola PowerPC-based servers into the product line, supporting IBM's AIX version of UNIX and Microsoft Windows NT 3.51.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Bachelor's Degree in business
Colorado Technical University, Colorado Springs, CO
1993 - 1996
Highlight your engagement manager certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your engagement manager resume:
- Project Management Professional (PMP)
- ITIL Foundation
- Certified Information Systems Security Professional - Architecture (CISSP)
- Master Project Manager (MPM)
- Certified Information Technology Professional (CITP)
- Certified Management Accountant (CMA)
- Certified Manager Certification (CM)
- Certified Building Service Executive (CBSE)
- Program Management Professional (PgMP)