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Become An Engineering Operations Technician

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Working As An Engineering Operations Technician

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $90,050

    Average Salary

What Does An Engineering Operations Technician Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become An Engineering Operations Technician

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Engineering Operations Technician jobs

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Engineering Operations Technician Demographics

Gender

Male

82.6%

Female

15.7%

Unknown

1.7%
Ethnicity

White

75.7%

Hispanic or Latino

11.5%

Asian

10.2%

Unknown

1.7%

Black or African American

0.8%
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Languages Spoken

Spanish

36.4%

Chinese

9.1%

Romanian

9.1%

Cantonese

9.1%

French

9.1%

Carrier

9.1%

Mandarin

9.1%

Arabic

9.1%
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Engineering Operations Technician Education

Schools

Michigan Technological University

8.1%

Community College of the Air Force

8.1%

University of Phoenix

8.1%

Northeastern University

8.1%

Purdue University

8.1%

University of Texas at Arlington

5.4%

Ohio State University

5.4%

Drexel University

5.4%

Rochester Institute of Technology

5.4%

Metropolitan Community College

5.4%

Northwestern University

5.4%

George Mason University

5.4%

University of Florida

2.7%

Texas A&M University

2.7%

City University of Seattle

2.7%

College of Lake County

2.7%

Eastern Michigan University

2.7%

West Kentucky Community and Technical College

2.7%

University of Memphis

2.7%

University of Arkansas, Fayetteville

2.7%
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Majors

Business

22.9%

Mechanical Engineering

16.7%

Electrical Engineering

13.5%

Electrical Engineering Technology

7.3%

Chemical Engineering

5.2%

Journalism

3.1%

Biomedical Engineering

3.1%

Computer Science

3.1%

Audiovisual Communications Technologies

2.1%

Civil Engineering Technologies

2.1%

Photography

2.1%

Engineering And Industrial Management

2.1%

Project Management

2.1%

Civil Engineering

2.1%

Environmental Science

2.1%

Electrical And Power Transmission Installers

2.1%

General Studies

2.1%

Automotive Technology

2.1%

Communication

2.1%

Materials Science And Engineering

2.1%
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Degrees

Bachelors

33.3%

Masters

24.4%

Other

24.4%

Associate

11.1%

Certificate

5.2%

Doctorate

1.5%
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Real Engineering Operations Technician Salaries

Job Title Company Location Start Date Salary
Technical and Operations Engineer Daissa, Inc. Conroe, TX Nov 07, 2016 $203,362
Knight Direct Technical Operations Engineer KCG Holdings, Inc. Jersey City, NJ Jan 06, 2014 $200,000
Technical Operations Engineer Platte Valley Medical Center Brighton, CO Sep 25, 2015 $165,880
Process Safety Eng/Operations Readiness Technical Safety ENG Shell Global Solutions (Us) Inc. Houston, TX Jan 19, 2015 $147,200
Technical Operations Engineer III Amazon Corporate LLC Seattle, WA May 16, 2016 $140,000
Software Engineer, Operations & Technology Mastercard International Incorporated San Carlos, CA Nov 11, 2015 $140,000
Technical and Operations Engineer Daissa Inc. Conroe, TX Jul 24, 2015 $133,203
Technical and Operations Engineer Daissa Inc. Spring, TX Mar 01, 2015 $129,022
Technical Operations Engineer Cloudflare, Inc. San Francisco, CA Jul 23, 2012 $122,000
ETG Technical Operations Engineer KCG Americas LLC Jersey City, NJ Aug 11, 2014 $120,000
Development Operations Engineer, Technology Advance Magazine Publishers Inc. DBA CONDÉ Nast New York, NY Dec 15, 2014 $120,000
Aerospace Engineering and Operations Technicians SES Engineering (U.S.), Inc. VA Feb 21, 2012 $120,000
Senior Engineer-Operations Technology Arcelormittal USA LLC East Chicago, IN Apr 21, 2014 $98,325
Senior Engineer-Operations Technology Arcelormittal USA LLC East Chicago, IN Jan 12, 2015 $98,325
Technical Operations Engineer Intercept Interactive DBA Undertone New York, NY May 20, 2016 $98,000
Technical Operations Engineer Brightedge Technologies, Inc. San Mateo, CA Jun 09, 2016 $96,866 -
$117,603
Technical Operations Engineer Callidus Software Inc. Pleasanton, CA Oct 01, 2012 $95,035 -
$114,000
Technical Operations Engineer Imagine Software, Inc. New York, NY Mar 03, 2014 $95,000
Technical Operations Engineer I Vadata, Inc. Ashburn, VA Jul 11, 2016 $95,000
Technical Operations Engineer Intercept Interactive New York, NY Jul 23, 2014 $95,000
Technology Operations Engineer Brightedge Technologies, Inc. San Mateo, CA Oct 01, 2012 $80,000
Technical Operations Engineer Callidus Software Inc. Dublin, CA Jun 29, 2015 $78,957 -
$100,000
Engineer-Operating Technology Arcelormittal USA LLC Burns Harbor, IN Aug 03, 2015 $76,875
Technology Operations Engineer Brightedge Technologies, Inc. San Mateo, CA Aug 28, 2013 $75,670 -
$93,891
Engineer-Operating Technology Arcelormittal USA LLC Burns Harbor, IN Dec 31, 2012 $75,421 -
$129,153
Aerospace Engineering and Operations Technician Goodrich Aerostructures Division Chula Vista, CA Aug 03, 2011 $71,115
IT Operations Engineer Business Intelli Solutions, Inc. Phoenix, AZ Jun 01, 2016 $70,000

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Top Skills for An Engineering Operations Technician

SafetyProceduresTechnicalSupportHardwareHvacTroubleTicketsSigmaPreventiveMaintenanceRFPDUElectricalEquipmentMechanicalEquipmentATSRackLevelEventsDataCentersOperationalReadingsStand-ByDieselGeneratorsWindowsAutocadPLCEngineeringProjects

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Top Engineering Operations Technician Skills

  1. Safety Procedures
  2. Technical Support
  3. Hardware
You can check out examples of real life uses of top skills on resumes here:
  • Complied with all applicable standards, policies and procedures, including safety procedures and the maintenance of a clean work area.
  • Provide technical support to Purchasing and Materials personnel.
  • Diagnosed, designed and implemented hardware, firmware and software changes.
  • Lead the NASA Wallops Flight Facility Mobile Range HVAC preventative maintenance program.
  • Experience using Remedy Action Request System application to generate and manage network trouble tickets, reports, and records.

Top Engineering Operations Technician Employers

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Engineering Operations Technician Videos

A Day in the Life of Robert, Process Operator at Suncor Energy

A Day in the Life of a Crown Service Technician: Ryan in Dayton, Ohio

A Day in the Life of a Crown Service Technician: Mike in Sacramento, California

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