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Engineering services manager skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Dr. John Ballato,

Dr. John Ballato

Below we've compiled a list of the most critical engineering services manager skills. We ranked the top skills for engineering services managers based on the percentage of resumes they appeared on. For example, 24.0% of engineering services manager resumes contained java as a skill. Continue reading to find out what skills an engineering services manager needs to be successful in the workplace.

15 engineering services manager skills for your resume and career

1. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how engineering services managers use java:

Managed small team of Java developers to design and develop custom applications supporting Conditional Access and Interactive TV applications.
Developed plan and obtained senior management approval for Java set-top box integrated development tools.

2. Project Management

Here's how engineering services managers use project management:

Provide project management and contract oversight of all major attraction renovations.
Participated in development and deployment of the corporate-wide Project Management Program.

3. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how engineering services managers use continuous improvement:

Used continuous improvement methods and lean manufacturing to identify and design for cost savings and process improvements.
Achieved 30% annual productivity increases by effective utilization of Lean Technology, continuous improvement.

4. HVAC

Here's how engineering services managers use hvac:

Improved knowledge of HVAC theory, equipment, application and design.
Design and build commercial/industrial HVAC systems.

5. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how engineering services managers use technical support:

Established a SharePoint technical support repository replacing a single employee help desk arrangement.
Managed program/technical support operations involving multiple projects and personnel at diverse locations.

6. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how engineering services managers use management system:

Developed and implemented a computerized fleet management system for the scheduling of preventative maintenance of trains.
Managed the implementation of a company-wide product data management system called Windchill.

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7. UL

Here's how engineering services managers use ul:

Research & Development, product quality testing, certifications, UL, BHMA, ANSI, NOA, Calif. Fire standards.
Implemented the corporate/customer needs by doing/acquiring UL, CSA, and CE on all PQ&R products.

8. Emerging Technologies

Here's how engineering services managers use emerging technologies:

Evaluate current and emerging technologies to consider factors such as cost, portability, compatibility and usability.
Provided engineering, cost/benefit analysis on new and emerging technologies for economical feasibility for the Air Force.

9. OSHA

Here's how engineering services managers use osha:

Promoted a high level of awareness to comply with OSHA, corporate safety, and electronic component manufacturing standards.
Directed and developed PM Programs for OSHA PSM Compliance utilizing contract staff.

10. Product Development

Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.

Here's how engineering services managers use product development:

Participate in steering committees to establish corporate product development methodology standards and software development best practices from product concept through launch.
Managed support for new product development, configuration management, technical publication, product validation testing, regulatory and qualification activities.

11. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how engineering services managers use r:

Developed testing method and pass/fail criteria to validate theft-resistant packaging for Toys R Us.
Improved weld procedures and prepared plant for ASME U, UM, and R stamp audits.

12. Customer Satisfaction

Here's how engineering services managers use customer satisfaction:

Provide ongoing technical feedback to equipment manufacturer(s) to impact equipment reliability and customer satisfaction through service excellence.
Maintain ongoing open communication with customers to ensure high level of customer satisfaction through solicited feedback and resulting change implementation.

13. Cloud Computing

Here's how engineering services managers use cloud computing:

Developed and drove cloud computing adoption strategy.
Develop and implement strategies for future support, including mobile devices, cloud computing, disaster recovery planning & IT security.

14. Capital Projects

A capital project is a long-term project carried out by professional teams to build, improve, maintain or develop a huge project that will help improve the asset of a city. This project involves a significant and constant flow of investments. A capital project can be new construction, the purchase of land or property, leasing a property, the renovation of an existing building, or the purchase of new equipment.

Here's how engineering services managers use capital projects:

Managed capital plan, capital projects and site utilities/energy program.
Established a continuous process improvement plan and managed a $20M capital projects budget and a $10M operating budget.

15. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how engineering services managers use windows:

Developed monitoring tools on windows and LynxOS platforms.
Conducted C++, MFC and Windows programming courses for clients and Compuware Engineers Senior Analyst.

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What skills help Engineering Services Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all engineering services managers possess?

Dr. John Ballato

J. E. Sirrine Endowed Chair and Professor, Clemson University

To me, the most important soft skill has always been communication. And, due to the pandemic where people have had to isolate and possibly quarantine, effective communications are even that much more critical. We're spending less face-to-face time and more screen-to-screen time, which gets boring quickly. So, paying attention, being clear and concise in your communications since you don't have the opportunities as often now to simply walk into someone's lab or office and talk through ideas and next steps. Effective communications are also especially important in materials science and engineering because our field is innately interdisciplinary. This means that you might be the only materials scientist on a team that includes marketing, sales, manufacturing, etc. Knowing your audience, including your project team, and learning how to communicate with them is critical.

What hard/technical skills are most important for engineering services managers?

Dr. John Ballato

J. E. Sirrine Endowed Chair and Professor, Clemson University

Important hard/technical skills really depend on the nature of the job/position and the organization. This really relates back to the What Skills Stand Out question. Employers want to know that employees have the requisite "toolbox" of basic skills and a willingness and aptitude to learn on the job. No person comes out of school with all the skills and experiences needed for a given job, so organizations inevitably continue to provide training on product-specific skills. Knowing how to learn, wanting to learn, and admitting what you don't know are as important, if not more so, than any hard/technical skills one gains during their education.

What skills stand out on engineering services manager resumes?

Dr. John Ballato

J. E. Sirrine Endowed Chair and Professor, Clemson University

The phrase "well rounded" may be getting old, but it's still true. We like to see graduates who didn't just go to class but worked in a laboratory or did a co-op/internship and had various extra-curricular activities, both personal and professional. Remember that materials science and engineering are leveraging computer science more and more, whether through atomistic or microstructural modeling or newer technologies such as machine learning (ML) and artificial intelligence (AI). So having some familiarity with those and how they complement experimental/hands-on studies are helpful.

Another point about skills that stand out is a simple one - do your homework. There are few things more irritating than receiving a resume or email asking for a job, and the student clearly didn't care enough to look up what we do. The resume is a copy and paste and isn't personalized to the specific position, Group, or company. That stands out like a sore thumb.

What engineering services manager skills would you recommend for someone trying to advance their career?

Yi Yang PhD

Associate Professor, Pennsylvania State University - Abington

In the next 3-5 years, I believe management skills will become increasingly important. Engineers who can bridge the gap between technical complexity and business strategy, driving innovation and growth in their organizations will be very valuable.

What type of skills will young engineering services managers need?

Randy Jacobs

Instructional Assistant Professor, Construction Management, Professional Practice Coordinator, Illinois State University

Many of the skill sets will remain the same: problem solving, communication and leadership. CM graduates are accustomed to being mobile moving from job to job and working at off-site locations. But some of those skill sets will be put to the test as the need for more "digital presence" is required of companies and construction projects.

Do you want to know more?

List of engineering services manager skills to add to your resume

The most important skills for an engineering services manager resume and required skills for an engineering services manager to have include:

Java
Project Management
Continuous Improvement
HVAC
Technical Support
Management System
UL
Emerging Technologies
OSHA
Product Development
R
Customer Satisfaction
Cloud Computing
Capital Projects
Windows

ISO
Engineering Support
Performance Reviews
Lifecycle Management
Direct Reports
Business Development
Employee Development
Provisioning
PC
CAD/CAM
Unix
FDA
QA
Configuration Management
Customer Support

ECO
Product Quality
Control Systems
Process Improvement
OEM
Product Line
CMMS
PLC
Capital Budgets
PCB
Customer Issues
Sigma
Enterprise Architecture
RF

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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