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What does an engineering services manager do?

Updated January 8, 2025
8 min read

Engineering Services Managers are responsible for managing the effectiveness of all engineering, operational, and staffing activities. Their duties include directing smooth integration of engineering projects, writing reports, approving expenditures, assist in project specifications, facilitate document management policies, create a lean process to reduce waste, and track organizational targets. Engineering Services Managers also guide staff development programs and work with the Human Resource Department to facilitate employee hiring and promotion. They also implement a purchasing strategy and is holds authority in signing off engineering documents relating to design.

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Engineering services manager responsibilities

Here are examples of responsibilities from real engineering services manager resumes:

  • Lead team efforts for submittal and testing for worldwide certification (EMI, EMC, NEBS, and UL).
  • Manage implementation of sales orders from contract receipt, provisioning and installation of services.
  • Lead development of J2SE JAVA framework for all MQ interfaces to use for corporate messaging.
  • Manage 23 service repair centers globally controlling inventory levels over $200K in OEM parts.
  • Manage staff of sustaining engineers, training, and service and document control for FDA company.
  • Engineer and manage deployment of new-to-market IP video solutions.
  • Develop and oversee all UL and ETL certifications.
  • Develop monitoring tools on windows and LynxOS platforms.
  • Provide recommendations for HVAC, mechanical equipment, and BMS.
  • Improve knowledge of HVAC theory, equipment, application and design.
  • Monitor and direct CAD/CAM personnel, outside processing department associates and in-house machining associates.
  • Improve the efficiency of the company's use of the CAD/CAM and documentation systems.
  • Promote a high level of awareness to comply with OSHA, corporate safety, and electronic component manufacturing standards.
  • Implement the first surface mount line from start to finish for faster and more efficient production to PC boards.
  • Conduct onsite safety inspections, facilitate safety meetings, maintain records for OSHA, CDL, and high voltage gloves.

Engineering services manager skills and personality traits

We calculated that 24% of Engineering Services Managers are proficient in Java, Project Management, and Continuous Improvement. They’re also known for soft skills such as Analytical skills, Communication skills, and Detail oriented.

We break down the percentage of Engineering Services Managers that have these skills listed on their resume here:

  • Java, 24%

    Managed small team of Java developers to design and develop custom applications supporting Conditional Access and Interactive TV applications.

  • Project Management, 9%

    Provide project management and contract oversight of all major attraction renovations.

  • Continuous Improvement, 5%

    Used continuous improvement methods and lean manufacturing to identify and design for cost savings and process improvements.

  • HVAC, 4%

    Improved knowledge of HVAC theory, equipment, application and design.

  • Technical Support, 4%

    Established a SharePoint technical support repository replacing a single employee help desk arrangement.

  • Management System, 3%

    Developed and implemented a computerized fleet management system for the scheduling of preventative maintenance of trains.

Common skills that an engineering services manager uses to do their job include "java," "project management," and "continuous improvement." You can find details on the most important engineering services manager responsibilities below.

Analytical skills. One of the key soft skills for an engineering services manager to have is analytical skills. You can see how this relates to what engineering services managers do because "architectural and engineering managers evaluate information to solve problems." Additionally, an engineering services manager resume shows how engineering services managers use analytical skills: "complete software development projects using peopletools, java, and .net frameworks using oracle and sql server databases. "

Communication skills. Many engineering services manager duties rely on communication skills. "architectural and engineering managers must effectively convey information and expectations related to projects.," so an engineering services manager will need this skill often in their role. This resume example is just one of many ways engineering services manager responsibilities rely on communication skills: "worked as the project management interface for telecommunications development in the u.s. and europe. "

Math skills. engineering services manager responsibilities often require "math skills." The duties that rely on this skill are shown by the fact that "architectural and engineering managers use calculus and other mathematics to develop new products and processes." This resume example shows what engineering services managers do with math skills on a typical day: "manage a team of engineers responsible for worldwide technical support for matlab, as well as financial and mathematical software products. "

Organizational skills. Another crucial skill for an engineering services manager to carry out their responsibilities is "organizational skills." A big part of what engineering services managers relies on this skill, since "architectural and engineering managers keep track of many workers, schedules, and budgets simultaneously." How this skill relates to engineering services manager duties can be seen in an example from an engineering services manager resume snippet: "commanded superior organizational leadership and successfully managed engineering programs/projects, encompassing oversight of all system-wide technology implementations and strategic business development. "

All engineering services manager skills

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Compare different engineering services managers

Engineering services manager vs. Research and development director

A research and development director spearheads and oversees the research and development initiatives and projects in a company. It is their duty to set goals and guidelines, establish timelines and budgets, direct and manage different departments, liaise with internal and external parties, gather and analyze data to implement solutions against problem areas, and utilize expertise in developing strategies to optimize company operations. Moreover, as a director, it is essential to lead and encourage the workforce to reach goals, all while promoting the company's policies and regulations, creating new ones as needed.

If we compare the average engineering services manager annual salary with that of a research and development director, we find that research and development directors typically earn a $5,905 higher salary than engineering services managers make annually.Even though engineering services managers and research and development directors are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require java, project management, and technical support in the day-to-day roles and responsibilities.

These skill sets are where the common ground ends though. The responsibilities of an engineering services manager are more likely to require skills like "continuous improvement," "hvac," "ui," and "infrastructure management." On the other hand, a job as a research and development director requires skills like "oversight," "strategic direction," "due diligence," and "intellectual property." As you can see, what employees do in each career varies considerably.

Research and development directors tend to make the most money working in the finance industry, where they earn an average salary of $167,250. In contrast, engineering services managers make the biggest average salary, $167,338, in the media industry.The education levels that research and development directors earn slightly differ from engineering services managers. In particular, research and development directors are 10.2% more likely to graduate with a Master's Degree than an engineering services manager. Additionally, they're 11.7% more likely to earn a Doctoral Degree.

Engineering services manager vs. Research and development manager

A research and development manager is responsible for supervising project development procedures to support business operations and identify business opportunities that would pave the way for more revenue resources and profits. Research and development managers monitor the production plans from the conceptualization to the final outputs, inspecting inconsistencies and flaws in every phase and revising strategies as needed to achieve the required specifications and requirements. They delegate tasks to the staff, oversee progress, and conduct research and development programs to maximize productivity and team efforts.

Research and development manager positions earn lower pay than engineering services manager roles. They earn a $14,532 lower salary than engineering services managers per year.Only some things about these jobs are the same. Take their skills, for example. Engineering services managers and research and development managers both require similar skills like "java," "project management," and "technical support" to carry out their responsibilities.

Each career also uses different skills, according to real engineering services manager resumes. While engineering services manager responsibilities can utilize skills like "continuous improvement," "hvac," "ui," and "infrastructure management," research and development managers use skills like "customer service," "patients," "c++," and "c #."

Research and development managers may earn a lower salary than engineering services managers, but research and development managers earn the most pay in the professional industry with an average salary of $143,083. On the other hand, engineering services managers receive higher pay in the media industry, where they earn an average salary of $167,338.Average education levels between the two professions vary. Research and development managers tend to reach higher levels of education than engineering services managers. In fact, they're 9.7% more likely to graduate with a Master's Degree and 11.7% more likely to earn a Doctoral Degree.

Engineering services manager vs. Vice president of engineering

A Vice President Of Engineering manages all aspects of the company's engineering product development activities. They are responsible for strategic planning, production designing, quality assurance, and problem resolution.

An average vice president of engineering eans a higher salary compared to the average salary of engineering services managers. The difference in salaries amounts to vice presidents of engineering earning a $18,612 higher average salary than engineering services managers.By looking over several engineering services managers and vice presidents of engineering resumes, we found that both roles require similar skills in their day-to-day duties, such as "java," "project management," and "hvac." But beyond that, the careers look very different.

The required skills of the two careers differ considerably. For example, engineering services managers are more likely to have skills like "continuous improvement," "technical support," "osha," and "customer satisfaction." But a vice president of engineering is more likely to have skills like "architecture," "cloud," "infrastructure," and "python."

Vice presidents of engineering earn the highest salary when working in the technology industry, where they receive an average salary of $141,200. Comparatively, engineering services managers have the highest earning potential in the media industry, with an average salary of $167,338.When it comes to education, vice presidents of engineering tend to earn higher degree levels compared to engineering services managers. In fact, they're 10.2% more likely to earn a Master's Degree, and 2.7% more likely to graduate with a Doctoral Degree.

Engineering services manager vs. Manager, systems engineering

A systems engineering manager is responsible for monitoring the efficiency of the company's technology systems and network infrastructure. System engineering managers inspect the output deliverables of computer systems, identifying process improvement techniques to improve optimal performance and maintain high-quality results. They handle the department's budget and allocate adequate resources to support project management operations and requirements. A systems engineering manager must have excellent knowledge of the technology industry, handling technical complexities, and configuring system management tools.

Managers, systems engineering typically earn lower pay than engineering services managers. On average, managers, systems engineering earn a $1,912 lower salary per year.While their salaries may vary, engineering services managers and managers, systems engineering both use similar skills to perform their duties. Resumes from both professions include skills like "java," "project management," and "technical support. "

Even though a few skill sets overlap between engineering services managers and managers, systems engineering, there are some differences that are important to note. For one, an engineering services manager might have more use for skills like "continuous improvement," "hvac," "ui," and "ul." Meanwhile, some responsibilities of managers, systems engineering require skills like "systems engineering," "architecture," "dod," and "infrastructure. "

In general, managers, systems engineering earn the most working in the manufacturing industry, with an average salary of $131,371. The highest-paying industry for an engineering services manager is the media industry.The average resume of managers, systems engineering showed that they earn higher levels of education compared to engineering services managers. So much so that theyacirc;euro;trade;re 6.8% more likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.3%.

Types of engineering services manager

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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