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IP Docketing Specialist - Remote Option Available
Akerman 4.9
Remote engineering support specialist job
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package.
Job Type: Salary
Salary Range: $92,000 - $105,000 (Actual salary is based on experience and job qualifications.)
Bonus: Discretionary holiday bonus
Benefits: Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 401k Profit Sharing Plan, and Transportation Program
Please submit your resume, cover letter, and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$92k-105k yearly 6d ago
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IT Help Desk Technician (Remote)
Capital Rx 4.1
Remote engineering support specialist job
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Location: Remote (East Coast - 7am ET - 4pm ET)
Position Summary:
The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles.
Position Responsibilities:
Research end user issues independently, when needed, and document/develop a solution per company standards
Developadditional MDM automation to facilitate user onboarding
Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software.
Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business.
Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc.
Create Exchange rules to address spam/phishing emails as needed.
Collaborate with the IT Engineering team to drive systemic improvements to email filtering system.
Promptly respond to user requests via ticketing system/phone calls/IM
Assist users with access/system issues
Write and update documentation for user reference
Help build andestablish procedures for newly established team
Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows).
Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.
Work hours: 7am ET - 4pm ET
Minimum Qualifications:
2+ Years experience in a Help Desk role (preferably in a medium or larger company)
Acustomer-oriented approach to problem resolution
Experience supporting Mac hardware/OSX in a Help Desk environment
Experience supporting remote users in a distributed environment
Experience with Jira Service desk or a similar ticketing system
Experience with Office 365 suite
Salary Range$24-$28 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************
$24-28 hourly 3d ago
Desktop and Education Support Specialist
Ustech Solutions 4.4
Engineering support specialist job in Columbus, OH
Duration: 3 Months Contract
The Desktop & Education SupportSpecialist works within a team to provide supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other supportspecialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by client or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends.
Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.
About USTech Solutions:
"US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."
Recruiter Details:
Name: Ramya Sravani Nagula
Email: ******************************
Internal Job ID: 25-49726
$39k-50k yearly est. 1d ago
Remote Window Shade Automation Specialist - Western US
Draper, Inc. 4.7
Remote engineering support specialist job
A family-owned automation company is looking for a Window Shade Automation Specialist to work remotely across various territories. The role involves project management, dealer support, and technical training to ensure customer satisfaction and successful installations. Candidates should have a strong mechanical and electrical aptitude, along with excellent communication skills. A competitive salary and comprehensive benefits package are offered.
#J-18808-Ljbffr
$72k-94k yearly est. 5d ago
Remote Neuroradiologist
University of Vermont Health 4.6
Remote engineering support specialist job
Remote Neuroradiologist - University of Vermont Health
The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work.
Position Details:
Work Remote: 100% remote position, flexible schedule options available.
Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement.
Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT.
Collaborative Environment: Work closely with a collegial group.
Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours.
Benefits:
PSLF eligible
Comprehensive benefits package that includes health, dental and vision
403(b) retirement plan
CME reimbursement
Malpractice coverage
Competitive Salary: $539,000-$559,000* - Call included
About the University of Vermont Medical Center:
UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York
In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site
Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor
Dedicated Division of Neuroradiology with experienced staff
Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely
For more information, please contact:
Matt Canasi (Network Recruiter)
*************************
$53k-65k yearly est. 4d ago
Integration Support Specialist, Tier 2 (Remote)
Procore 4.5
Remote engineering support specialist job
We're looking for an Integration SupportSpecialist (ISS) to join Procore's ERP Support Team. In this role, you'll assist customers with troubleshooting sync-related errors that populate with Procore in relation to their ERP integration. The primary goal of this role is to diagnose, resolve, and investigate complex technical issues related to Procore's financial ERP integrations.
As an Integration SupportSpecialist, you'll partner with customers, internal support teams, and development team members to provide tier 2 support across chat, email, and phone channels. Use your analytical skills, technical troubleshooting background, and problem-solving abilities to identify issues and ensure efficient problem resolution.
This position reports into Manager, ERP Support and can be based remotely within the US. We're looking for someone to join us immediately.
What You'll Do
Investigate and resolve complex tier 2 technical issues for Procore's ERP Integrations, focusing on errors related to accounting software like Sage or QuickBooks.
Troubleshoot integration technical issues that occur within the customer's Windows environment or Procore's internal microservices, often working in a queue-based system.
Provide support for live customer interactions (phone and chat) as well as email, managing interruptible work while prioritizing customer experience.
Manage efficiently a backlog of cases in ticketing systems like Salesforce, Jira, or Zendesk while actively taking on new cases daily.
Escalate issues appropriately by collaborating with development team members to submit JIRAs and resolve API-related errors.
Navigate technical ambiguity with confidence, applying strong problem-solving skills to diagnose brand new issues.
Demonstrate a commitment to Ownership by taking accountability for customer outcomes and driving issues to resolution.
Communicate openly and clearly with customers and internal stakeholders, providing transparent and optimistic updates throughout the troubleshooting process.
What We're Looking For
2+ years of technical support experience in a contact center environment, with a Bachelor's degree or equivalent work experience.
Proven background in providing technical support for complex software integrations, with specific experience with accounting software like Sage or QuickBooks being a huge plus.
Experience in a queue-based technical support role, providing assistance via live phone, chat, and email channels.
Familiarity with ticketing systems such as Salesforce, Jira, or Zendesk is a significant advantage, demonstrating proficiency in managing ticket escalations.
Strong analytical and technical troubleshooting skills; enjoys working with details and numbers to diagnose root causes rather than following a basic script.
Ability to embody Procore's core values of Ownership, Openness, and Optimism, thriving in a collaborative and problem-solving environment.
Strong customer support and client relation skills, prioritizing a customer-focused approach.
Ability to prioritize multiple tasks effectively and execute on resolutions under pressure.
Additional Information
Base Pay Range:
24.80 - 34.10 USD Hourly
This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
$32k-48k yearly est. 2d ago
Mortgage Technology Support Analyst II
Lower 4.1
Remote engineering support specialist job
Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.
With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.
Job Description:
The Mortgage Technology (MT) Support Analyst II plays a key role in supporting, troubleshooting, and optimizing mortgage technology systems that drive the loan lifecycle from application to closing. This position serves as an advanced resource for diagnosing and resolving technical issues, maintaining user functionality, and supporting system improvements. The MT Support Analyst II partners closely with business users, technology teams, and leadership to ensure seamless operations and continuous improvement of mortgage technology tools.
Pay Range: $32-36/hr
Duties and Responsibilities:
Provide advanced analysis, troubleshooting, and resolution for end-user support requests across LOS, POS, and Process Automation systems.
Monitor ticket trends, identify recurring issues, and recommend process or training improvements.
Escalate and collaborate with development and product teams for complex system issues.
Assist with system administration tasks, including user setup, maintenance, and access management.
Support communication and training related to technology changes, enhancements, or system outages.
Maintain system documentation to capture solutions, root causes, and best practices.
Participate in special projects as a subject matter expert and provide input on process improvements.
Deliver exceptional customer service and serve as a trusted support resource for end users.
Position Specifications/Requirement:
Associate's or Bachelor's degree in IT, Business, or related field, or equivalent work experience.
1-3 years of experience in technical support, preferably in a help desk, mortgage technology, or financial services environment.
Familiarity with mortgage industry processes and exposure to supporting ICE's Encompass software (experience with the desktop version of Encompass LOS and Ncino strongly preferred).
Strong problem-solving, analytical, and troubleshooting skills.
Excellent communication skills, with the ability to explain technical concepts to non-technical users.
Proven ability to prioritize and manage multiple requests in a high-volume, fast-paced environment.
Customer-focused mindset with strong organizational skills and attention to detail.
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Privacy Policy
$32-36 hourly Auto-Apply 10d ago
Application Support Analyst
F. Schumacher & Co 4.0
Remote engineering support specialist job
About Schumacher
Schumacher & Co. is a fast-growing and innovative interior design company. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. We are driven by a shared belief that design transforms life. It challengesconvention. It brings a unique point of view into the world. It sets trends. And it leaves a mark. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company.
Schumacher & Co., America's leading name for manufacturing and distributing fabric, wallcovering, floorcovering, and furnishings is seeking an Application SupportAnalyst. This is an exciting and highly visible position that plays an important role in supporting the company's success. The right Application Support Analyst is a quick learner who is open to change and resourceful in finding solutions.
Application Support Analyst
This position will work within the Enterprise Systems team. They will have the autonomy to solve difficult business problems through technology. The Candidate should have strong communication skills and be comfortable working with all levels of stakeholders within the company. This is a REMOTE role performing the following: YOU WILL:
Participate in the administration, configuration and daily support of the Enterprise System performing route cause analysis and troubleshooting issues reported by end users to provide quick resolutions.
Perform application support, troubleshooting complex issues and escalating as needed to vendors, developers or IT.
Work closely with development teams with Quality Assurance of system enhancements and new applications.
Triage and Dispatch issues using a help desk ticketing system
Develop and Maintain end user and technical documentation
Bring forward suggestions for improvements of systems, network, applications strategy and execution
Perform scheduled routine system maintenance
Continuously develop system expertise
Other responsibilities as assigned
YOU HAVE/ARE:
Bachelor's degree in computer science or related field
2+ years of experience in application and systems support
2+ years of experience with programming languages; .net, SQL and C#
2+ years of experience working with Enterprise Software preferably SaaS solutions (WMS, ERP, EMR, CRM)
Experience with Dynamics GP and/or Salespad a plus
Critical thinking; organization and prioritization of tasks. Ability to manage multiple projects at once with competing deadlines
Flexible work schedule, including availability after hours including some holidays and weekends
Benefits:
20 days PTO | Flex Hours | Health Vision & Dental | 401(k) Plan
Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.
$71k-95k yearly est. Auto-Apply 14d ago
Commercial Services Production Support Specialist I
Stewart Enterprises 4.5
Remote engineering support specialist job
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
The Commercial Services Production SupportSpecialist provides critical operational support to ensure the accurate and timely processing of commercial real estate transactions. This role supports all NCS offices including escrow officers, underwriters, and internal teams by managing documentation, providing production system support, identifying, troubleshooting, and remediating common title and closing process issues while ensuring compliance with regulatory and internal standards. As part of a collaborative team of Production SupportSpecialists, this role works closely with national offices, affiliate partners, and corporate teams to maintain workflow continuity and uphold service excellence.
*Occasional Travel
REMOTE
Job Responsibilities
Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele
May assist in reviewing real estate records needed to generate legal support to determine the historical ownership of properties
Updates transaction information as necessary based on change requests related to the parties on file or property
Assists in maintaining expected production levels and delivery standards on a daily basis
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor's preferred
Experience
Typically requires 2+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
$57k-79k yearly est. Auto-Apply 60d+ ago
Managed IT Help Desk Tier 1
Dex Imaging 3.7
Remote engineering support specialist job
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
$31k-40k yearly est. Auto-Apply 60d+ ago
Remote Commercial Field Specialist Role
Jobgether
Remote engineering support specialist job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Commercial Field Specialist - REMOTE. In this role, you will be pivotal in supporting C&I Demand Response programs, acting as a local representative to small business and commercial customers. Your work will involve installing energy-efficient equipment and conducting energy audits, which play a vital role in achieving sustainability goals. You will collaborate with Account Managers to influence stakeholders and enhance project outcomes. This role will allow you to leverage your technical expertise to solve problems and provide valuable training and guidance. Join us to make a positive impact on energy efficiency and community resilience.Accountabilities
Train field staff and develop training materials on technical specifications.
Conduct quality assurance reviews and energy audits for commercial buildings.
Provide input and updates regarding project scope and effectiveness.
Support Account Managers in selling and installing energy efficiency retrofits.
Install energy-efficient equipment and conduct technical data gathering.
Requirements
4-8 years of relevant industry experience.
Associate's Degree with relevant technical certification preferred.
Must be 21+ with a clean valid driver's license.
Reliable vehicle to travel throughout the defined territory.
Strong problem-solving and communication skills.
Benefits
Medical, Dental, and Vision Insurance.
401(k) with company match.
Paid vacation, sick, personal, and parental leave time.
Paid Volunteer Time to give back to communities.
Employee Recognition Program with gift card options.
Employee Assistance Program for managing daily responsibilities.
Access to on-demand training courses for career advancement.
Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$46k-82k yearly est. Auto-Apply 4d ago
J.P. Morgan Wealth Management - Field Performance & Incentives Specialist
JPMC
Engineering support specialist job in Columbus, OH
At J.P. Morgan Wealth Management, our Field Performance & Incentives team is committed to providing best-in-class service to our financial advisors. We resolve complex inquiries and escalations, ensuring advisors receive timely, accurate, and professional support so they are paid accurately and on-time. Our work enables advisors to focus on delivering exceptional advice and build strong relationships with their clients.
As a Specialist on the Field Performance & Incentives team, you will provide day-to-day support for advisor research requests, demonstrating meticulous attention to detail and a service-oriented mindset. You will collaborate with cross-functional partners and leverage your communication skills to resolve inquiries efficiently and accurately, contributing to the overall success of J.P. Morgan Wealth Management.
Job Responsibilities
Respond to advisor inquiries and research requests related to incentive programs, credited revenue, and net new money matters with accuracy and professionalism.
Investigate and resolve escalations, ensuring timely follow-up and clear communication with advisors and internal stakeholders.
Maintain detailed records of requests, resolutions, and follow-up actions in accordance with established processes and controls.
Collaborate with team members and cross-functional partners to address complex issues and deliver seamless support.
Identify process improvement opportunities and contribute to the development of best practices for inquiry management.
Support special projects and initiatives aimed at enhancing advisor experience and operational efficiency.
Required Qualifications, Capabilities, and Skills
Bachelor's Degree in Finance, Business, Economics, or a related field.
3+ years of experience in financial services, client support, operations, or a related function.
Exceptional attention to detail and commitment to delivering high-quality work.
Strong written and verbal communication skills; ability to explain complex information clearly and professionally.
Service-oriented mindset with a passion for helping others and resolving issues.
Ability to manage multiple requests simultaneously and prioritize effectively in a fast-paced environment.
Collaborative team player with strong interpersonal skills and discretion handling confidential information.
Preferred Qualifications, Capabilities, and Skills
Experience supporting financial advisors or working in a wealth management environment.
Familiarity with incentive programs, credited revenue, or net new money processes.
Proficiency in Excel and experience with inquiry tracking or case management systems.
Employer Description
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of products. Our mission is to build lifelong relationships and put our customers at the center of everything we do. We offer a competitive rewards package-including base salary, discretionary incentives, and a range of benefits such as comprehensive health care, retirement savings, backup childcare, tuition reimbursement, and mental health support.
Organization Description
Consumer & Community Banking serves Chase customers through personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We lead the U.S. in credit card sales and deposit growth and provide the most-used digital solutions, all while ranking first in customer satisfaction.
$34k-59k yearly est. Auto-Apply 33d ago
Field Access Specialist - FAS
Lundbeck 4.9
Remote engineering support specialist job
Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
**Remote Opportunity - Open to candidates in South Central or Southwestern United States**
**SUMMARY:**
The Lundbeck Field Access Specialist is a field-based role focused on supporting providers as they navigate access and acquisition barriers to Lundbeck specialty products for the appropriate patients. The incumbent will effectively engage with customers (including infusion providers, HCPs and office staff) to:
+ Provide education on the access and reimbursement support tools available from Lundbeck
+ Advise on patient prescription status and program eligibility
+ Educate providers and key stakeholders on payer processes and procedures
+ Meet face-to-face or virtually to answer technical coverage, coding, payment, and distribution questions
+ Compliantly assist customers with billing and coding questions
**ESSENTIAL FUNCTIONS:**
+ Develop relationships with patient access stakeholders within specialty infusion providers and HCP accounts to deliver information that facilitates access, acquisition and reimbursement of Lundbeck products
+ Advise accounts on pathways to access including outside referral (treatment provided at alternate sites of care) and via infusion in-office (buy and bill or specialty pharmacy)
+ Understand key concepts associated with navigating access via medical and pharmacy benefit reimbursement process
+ Serve as a deep subject matter expert on the local market access expertise including payer landscape for Lundbeck specialty products
+ Provide education to accounts and field partners on payer policies and processes
+ Proactively educate account staff on Lundbeck's patient support programs and resources including Hub services, commercial copay program and alternate funding options
+ Collaborate with internal partners to develop compliant and customer-centric reimbursement support strategies
+ Maintain appropriate relationships with Lundbeck business partners in Sales, Market Access, Trade, and Marketing
+ Identify customer, program and/or healthcare industry trends and escalate appropriately
+ Leverage expertise and skills to improve competencies of field-based colleagues
**REQUIRED EDUCATION, EXPERIENCE, and SKILLS:**
+ Accredited Bachelor's degree
+ 5+ years of industry experience in specialty access and reimbursement, account management or relevant roles
+ Experience in claims reimbursement, including billing and coding; managed care coverage processes and practices; distribution of specialty medications; and relevant aspects of patient support programs
+ Experience delivering educational presentations in person
+ Strong problem-solving skills related to complex patient access challenges across payers, infusion providers and specialty pharmacies
+ Highly organized, strategic thinker with excellent verbal, written and presentation communication skills
+ Experience with medical benefit, physician administered medications
+ Must live near a major airport
+ Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements.
+ The role is part of Lundbeck's Vehicle Fleet Stipend Program and requires business use of a personal vehicle. More information on the stipend program can be found here .
**PREFERRED EDUCATION, EXPERIENCE, and SKILLS:**
+ Experience with Neurology and/or infused biologic products
+ Experience in other functions in the pharmaceutical/biotech industry e.g. product marketing, field sales, key account management, etc.
+ Experience delivering educational presentations via technology platforms
+ Experience launching new Biologics and innovative therapy both medical and pharmacy benefits
+ Previous experience working directly with payers in the Medicaid and commercial segments
**TRAVEL:**
+ Ability to travel domestically greater than 50%; international travel may be required.
The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $160,000 - $190,000 and eligibility for a 15% bonus target based on company and individual performance, and eligibility to participate in the company's long-term incentive plan. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, and company match 401k. Additional benefits information can be found on ourcareer site (***************************************************************************************************************** . Applications accepted on an ongoing basis. \#LI-LM1, #LI-Remote
**Why Lundbeck**
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on theU.S. career site (***************************************************************************************************************** .
_Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit theU.S. career site (*********************************************************************** ._
_Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates inE-Verify (****************************************************************************************************************************** ._
**About Lundbeck**
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
**About Lundbeck**
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
$42k-67k yearly est. 42d ago
Electrical Commissioning Field Specialist II
Explore DLB Associates
Remote engineering support specialist job
DLB Associates offers more than a position-it's an opportunity to lead complex projects that power mission-critical facilities. As an Electrical Commissioning Field Specialist II, you'll take ownership of full lifecycle commissioning, collaborate with top engineers and contractors, and ensure high-performance electrical systems come to life. Join a team where technical excellence meets innovation, your expertise drives results, and your career grows through hands-on leadership and impact.
Position Title: Electrical Commissioning Field Specialist II
Position Location: Remote - work virtually from anywhere in the United States. Must be located near a major airport.
Travel Requirements: Up to 75% domestic travel; relocation may be considered for long-term project needs. Must have a valid driver's license and ability to rent vehicles.
Priority Travel Locations Include:
IAD Region (Baltimore, Dulles)
ATL (Fayetteville, GA)
Cheyenne, WY
Denver, CO
Louisville, KY
Indianapolis, IN
South Bend, IN
Berwick, PA
Bowling Green/Toledo, OH
Monroe, LA
Shreveport, LA
Columbus, OH
Richmond, VA
Ft. Wayne, IN
Phoenix, AZ
Job Summary
The Electrical Commissioning Field Specialist II provides technical support and project leadership to plan, schedule and execute full life cycle commissioning of critical facilities. This person participates in the MEP design review process and in functional testing of complex electrical systems.
This person will collaborate with design engineers, construction contractors, equipment vendors and client staff to test, validate and make operational newly installed and operational electrical systems, including those in mission critical facilities.
The Electrical Commissioning Field Specialist II will be self-directed on day-to-day work and receive high level instruction on new projects or assignments. Will execute commissioning and lead project teams and projects of complex scope. Will coordinate activities of other personnel.
This person will communicate and operate in line with organizational goals and values, as well as departmental objectives.
Essential FunctionsPerform On-site Commissioning Activities and Manage Projects (50%)
On-site inspection, validation, functional testing, verification and troubleshooting of electrical equipment
Participate in factory witness testing and observe startup activities
Use technical equipment to perform testing
Direct vendors / contractors in the execution of the testing
Develop proposals including project scope, schedule and budget; generally, seek supervisory input before sending to client
Timely and effective management of project site team including resource forecasting and coordination
Identify potential project risks and aid in development of strategies to minimize impact and control deviations from estimated costs and project deadlines
Primary site contact for clients and build effective, long-term client relationships
Onboarding of project team for mobilization and provide ongoing updates
Develop Testing Plans and Procedures for Complex Projects (20%)
Develop commissioning plans
Prepare pre-functional checklists
Prepare functional performance test scripts
Review Construction Related Design Documents, Drawings and Specifications (15%)
Review shop drawings and submittals
Review sequence of operations
Lead and participate in commissioning focused design reviews
Reporting (15%)
Direct and assist with all project communication and reporting
Prepare and oversee development of project progress reports for internal and external stakeholders
Prepare and oversee the final commissioning report for submission to client
Manage personal hours and site team hours using company tools
Technology, Digital Tools & AI-Enabled Efficiency
Leverage AI-enabled and digital tools to enhance efficiency, reduce manual effort, and support consistent, high-quality work output.
Identify opportunities to improve processes and demonstrate a continuous learning mindset, seeking out new technologies, skills, and methods that elevate individual and team performance.
Adapt to emerging technologies and evolving digital workflows, actively supporting the integration and adoption of innovative tools across the organization.
Completion of Assigned Tasks and Deliverables on Time and on Budget
Performs Other Related Duties as Assigned
RequirementsPosition Requirements (Advanced level for all the following)
Knowledge of electrical system principles
Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management
Skilled in completing assignments accurately and with attention to detail
Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation
Ability to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspace
Ability to follow company and site safety requirements
Ability to analyze and prepare documents, reports and correspondence
Ability to communicate effectively in both oral and written form (technical and non-technical information)
Ability to communicate effectively directly with clients and serve as primary point of client contact
Ability to work successfully as a member of a team and independently with moderate supervision
Ability to work under pressure and meet close deadlines
Ability to effectively plan and delegate the work of others
Ability to achieve certification for NFPA70E and / or OSHA training as / if required
Organizational skills, with the ability to manage multiple tasks simultaneously
Physical Demands
The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is
Frequently manipulating, moving or grasping small parts, devices or tools
Frequently required to remain in a stationary position
Frequently moving through office, critical facility and other environments (such as low temperatures, high temperatures and outdoor elements such as precipitation and wind), including tight and confined spaces
Frequently descending / ascending stairs and ladders to access equipment
On occasion the employee may be required to position self under or over equipment
On occasion the employee may move equipment weighing up to 50 pounds
Travel / Relocation Requirements
Must have a valid driver's license and ability to rent vehicles.
Up to 75%, this may include travel to any or all 50 US states.
Must be located near a major airport.
Effective May 7, 2025, and in accordance with U.S. federal regulations for domestic air travel, a valid REAL ID (or an acceptable alternative, such as a passport) is required for travel associated with this position.
Travel may involve transportation by car or plane depending on the destination and nature of the business need.
Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meetings for business development purposes, running errands on behalf of the business, attending industry conferences, etc.
Potential for international assignments.
Potential relocation opportunities may exist per project needs.
Education / Experience Requirements
Bachelor's degree in engineering, construction or related discipline
OR
Two years of experience with hands-on installation, testing, validation and troubleshooting of electrical infrastructure
PLUS
Minimum eight years' additional experience with installation, hands-on testing, validation and troubleshooting of electrical infrastructure
DLB Associates is an EEO/Affirmative Action Employer and participates in the E-Verify program with the Department of Homeland Security. We encourage diversity in our workforce.
Are you ready to challenge yourself and redefine standards in the AEC industry? Apply now and join our award-winning team!
Benefits
DLB Associates offers a very competitive benefits package; highlights include
Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
Flex spending accounts (FSA)
Dental and vision plans
Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
401k with company match and self-directed brokerage account option
PTO including additional paid time off during the last week of the year
Company paid life insurance coverage for employees and their eligible dependents
Short and long-term disability, AD&D coverage
Professional development opportunities, tuition reimbursement and professional licensing assistance
Paid parental leave after one year of employment
NOTICE TO THIRD PARTY AGENCIES:
DLB does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to DLB in the absence of a signed Service Agreement where DLB has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of DLB and DLB will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
$38k-64k yearly est. 60d+ ago
Field Access Specialist-Mountain/West Coast
Argenx
Remote engineering support specialist job
Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases.
We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients.
The Associate Director, Field Access Specialist (FAS) is regionally-based and supports a cross functional team in ensuring patients have access to treatment. The FAS interfaces with Specialty Pharmacy Program Mangers, field reimbursement managers (FRMs), market access, and their support teams on complex access and reimbursement cases. The FAS may interact with healthcare professionals including their ancillary staff as needed to support the patient journey.
The primary responsibility of the role is to support the entire reimbursement access journey for patients enrolled in PSP from treatment initiation through maintenance on therapy. This is a remote based role with the ability to travel for field visits or meetings as needed and reports to the Head of US Field Reimbursement West.
Key Accountabilities/Responsibilities:
The ideal candidate will possess extensive knowledge of Specialty Pharmacy and unique reimbursement scenarios. Additionally the role will be responsible for addressing and socializing complex access issues across PSP and FRM teams. Role will also provide insights on access related trends and associated recommendations to argenx Market Access leadership.
Maintain a current, proficient understanding of commercial insurers, Medicare FFS, Medicare Part D, specialty pharmacy, and insurance changes each year
Review enrolled patients' benefits and facilitate access to financial or other alternative funding sources for eligible patients within regulatory guidelines
Collaborate to troubleshoot and resolve complex reimbursement-related issues with SOCS/FRM, Market Access, Distribution, SP and insurance companies
Partner with providers and billing teams to ensure all needs are met and appropriate support is being given on an individualized basis
Communicate and partner directly with internal cross-functional departments including: Market Access, FRMs, Medical and Patient Advocacy in order to prioritize tasks, organize, and manage multiple projects related to access barriers
Provide regular updates to PSP teams and Market Access regarding any outstanding access issues and update with specific patient payer issues
Comply with all relevant industry laws and argenx policies
Desired Skills and Experience:
Demonstrated knowledge of third-party payers (Medicare, Medicaid, commercial) and case management process (prior authorization and appeals) required
Experience with Specialty Pharmacy, Buy and Bill products, Medicare Part A, Part B, and Part D reimbursement systems
Working knowledge of CPT, ICD-10, HCPCS coding; site of care reimbursement environment (infusion site, physician office, HOPD reimbursement)
Customer support, provider or payer relation experience with proven ability to establish strong working relationships with customers
Strong communication, organizational and interpersonal skills (both written and verbal)
Clinical, technical and scientific knowledge and aptitude in complex disease state
Effective time management, resources allocation and workload management
Ability to work in close collaboration with multiple departments including training, market access, field reimbursement teams, patient advocacy and marketing in order to align on objectives and provide consistent feedback and communication
Must be proficient with Microsoft office
Ability to work independently and as a team member
Remote position with approximately 10-20% travel (may flex at times)
Qualifications:
At least 3-5 years of Access and Reimbursement experience
5+ years' experience in pharmaceutical/ biotech industry, with case management experience is a plus
Billing and Coding Certification
Bachelor's degree required
This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines.
At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer.
Before you submit your application, CV or any other personal details to us, please review our
argenx Privacy Notice for Job Applicants
to learn more about how argenx B.V. and its affiliates (“argenx”) will handle and protect your personal data. If you have any questions or you wish to exercise your privacy rights, please contact our Global Privacy Office by email at
privacy@argenx.com
.
If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at
****************
. Only inquiries related to an accommodation request will receive a response.
$38k-64k yearly est. Auto-Apply 1d ago
Clinical Field Specialist - Western U.S. (Remote)
Medibeacon Careers 3.8
Remote engineering support specialist job
Job DescriptionDescription:
The Clinical Field Specialist is a field-based, consultative clinical role responsible for driving adoption, utilization, and growth of the MediBeacon TGFR™ System within assigned hospital accounts. This role combines clinical subject matter expertise, applications support, and commercial acumen to partner with customers as a trusted advisor-supporting both clinical success and business expansion.
The Clinical Field Specialist operationalizes clinical strategy, training programs, and growth initiatives aligned to the strategic goals of the company and its customers, as guided by the Sr. Manager of Clinical Applications & Strategy, and collaborates closely with Sales to drive mutually beneficial account outcomes.
MediBeacon Inc. Overview
The Company's management and employee base is highly motivated by the FDA approval of the TGFR™ System. Employees in the Company have experience both in the entrepreneurial environment as well as in large medical device/pharmaceutical companies. MediBeacon Inc. was founded in 2012 to acquire the technology platform from Nellcor/Medtronic/Mallinckrodt and thus many of the employees come from these companies.
For more than a half a century physician's practice of estimating kidney function in patients estimated GFR (eGFR) has not fundamentally changed. MediBeacon is poised to provide a first-in-kind solution for the assessment of kidney function at the point of care. The TGFR ™ System will be available in a Centers of Excellence early access program in 2026.
Essential Duties and Responsibilities
Consultative Clinical Partnership:
Serve as the primary clinical and applications consultant for assigned accounts, building long-term, trust-based relationships with key stakeholders.
Lead needs-based clinical discussions to understand customer goals, workflows, and barriers to adoption.
Translate customer needs into customized education, workflow optimization, and utilization strategies aligned with TGFR value and defined patient populations.
Act as a clinical thought partner, helping customers integrate TGFR data into decision-making and institutional practice.
Clinical Education & Applications Execution
Deliver hands-on, end-to-end TGFR education, including:
New site onboarding and early-use support
Workflow integration and troubleshooting
Advanced use and optimization over time
Execute standardized training programs, while tailoring delivery to each account's clinical and operational environment.
Provide ongoing education to support staff turnover, protocol evolution, and program maturity.
Identify gaps in knowledge or confidence that may limit utilization and proactively address them.
Sales Enablement & Growth Responsibility
Partner closely with Sales as a clinical growth driver, supporting:
Evaluations, pilots, and initial adoption
Expansion within existing accounts (new departments, service lines, or use cases)
Retention and long-term program success
Contribute to account strategy planning, offering clinical insight that informs targeting, sequencing, and value positioning.
Reinforce value propositions through clinical evidence, use-case discussions, and real-world outcomes.
Identify and communicate growth opportunities (e.g., underutilization, new stakeholders, expanded indications) to Sales and the Sr Manager.
Participate in customer presentations, demos, and educational events as a clinical SME.
Program Optimization & Voice of Customer
Monitor utilization trends, adoption patterns, and customer feedback within assigned accounts.
Elevate insights to the Sr Manager and cross functional teams to inform:
Training program evolution
Clinical messaging and positioning
Product and workflow improvements
Support structured business and clinical reviews where applicable, connecting clinical outcomes to operational and strategic value.
Share best practices and success stories to help scale impact across the broader clinical applications team.
Execution, Reporting & Cross-Functional Collaboration
Document activities, insights, and account updates in CRM and internal systems.
Provide regular updates to the Sr Manager on:
Account status and maturity
Risks to adoption or growth
Competitive or market intelligence
Collaborate cross-functionally with Product, Marketing, Medical Affairs, and Customer Service to ensure alignment and execution excellence.
Maintain compliance with all regulatory, quality, and company requirements.
Work Environment & Physical Requirements
Remote, field-based position in the Western U.S., with occasional travel to the corporate office in St. Louis.
Travel: Position requires some business travel (including overnight with the potential for some international) up to 50-60% and valid driver's license and valid passport.
Physical Demand: Light physical effort
Mental Demand: Moderate to high degree of concentration
Compensation and Benefits
Base salary compensation will be commensurate with the experience of the individual who is hired. In addition to the base salary, this position includes a performance-based bonus structure. Company Benefits include access to the following:
Healthcare - Medical, Dental and Vision
HSA
401(k) Plan
PTO Policy
Educational Assistance Program
MediBeacon Inc. Equity Incentive Program
Life Insurance and AD&D and Accident Coverage
Disability Insurance - Short-term and Long-term
Requirements:
Bachelor's degree in nursing or related healthcare field.
3+ years of relevant clinical experience (critical care, nephrology, or procedural hospital environments preferred).
Demonstrated ability to function in a consultative, customer-facing role.
Strong presentation, communication, and relationship-building skills.
Ability to operate independently while collaborating with cross-functional partners.
Preferred
Experience in a clinical specialist or hybrid sales/clinical role.
Ability to partner with Sales and contribute to account growth strategies.
Familiarity with diagnostics, renal physiology, or hospital-based technology adoption.
$35k-54k yearly est. 8d ago
J.P. Morgan Wealth Management - Field Performance & Incentives Specialist
Jpmorganchase 4.8
Engineering support specialist job in Columbus, OH
At J.P. Morgan Wealth Management, our Field Performance & Incentives team is committed to providing best-in-class service to our financial advisors. We resolve complex inquiries and escalations, ensuring advisors receive timely, accurate, and professional support so they are paid accurately and on-time. Our work enables advisors to focus on delivering exceptional advice and build strong relationships with their clients.
As a Specialist on the Field Performance & Incentives team, you will provide day-to-day support for advisor research requests, demonstrating meticulous attention to detail and a service-oriented mindset. You will collaborate with cross-functional partners and leverage your communication skills to resolve inquiries efficiently and accurately, contributing to the overall success of J.P. Morgan Wealth Management.
Job Responsibilities
Respond to advisor inquiries and research requests related to incentive programs, credited revenue, and net new money matters with accuracy and professionalism.
Investigate and resolve escalations, ensuring timely follow-up and clear communication with advisors and internal stakeholders.
Maintain detailed records of requests, resolutions, and follow-up actions in accordance with established processes and controls.
Collaborate with team members and cross-functional partners to address complex issues and deliver seamless support.
Identify process improvement opportunities and contribute to the development of best practices for inquiry management.
Support special projects and initiatives aimed at enhancing advisor experience and operational efficiency.
Required Qualifications, Capabilities, and Skills
Bachelor's Degree in Finance, Business, Economics, or a related field.
3+ years of experience in financial services, client support, operations, or a related function.
Exceptional attention to detail and commitment to delivering high-quality work.
Strong written and verbal communication skills; ability to explain complex information clearly and professionally.
Service-oriented mindset with a passion for helping others and resolving issues.
Ability to manage multiple requests simultaneously and prioritize effectively in a fast-paced environment.
Collaborative team player with strong interpersonal skills and discretion handling confidential information.
Preferred Qualifications, Capabilities, and Skills
Experience supporting financial advisors or working in a wealth management environment.
Familiarity with incentive programs, credited revenue, or net new money processes.
Proficiency in Excel and experience with inquiry tracking or case management systems.
To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
$37k-63k yearly est. Auto-Apply 33d ago
Field Onboarding Specialist I (Maricopa County, AZ / Field-based)
Freedomcare
Remote engineering support specialist job
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
Join our team and make a positive impact on the lives of others! We are looking for a Field Onboarding Specialist for our Onboarding team in Arizona.
This role requires fieldwork throughout Maricopa County. Candidates looking to apply must either currently have a DCW (Direct Care Worker) certification or be willing to gain certification.
Department & Position Overview:
The Field Onboarding Specialist will assist the patient and Caregiver in obtaining an appropriate onboarding process. They will review identification documents, get all required paperwork completed and signed by the Caregiver and Patient, and will review the use of the App to clock in/clock out and review the work schedule.
This position will also serve as a backup Caregiver in the event that a patient's primary and secondary Caregivers are unavailable, and the patient has a critical need for service. This position will fill in to assure that the patient has the ADL/IADL care that is needed.
Routine supervisory visits to the patients' homes will also be required to review that appropriate care is being administered.
Every Day You Will:
Visit patients and caregivers in their homes
Acquire signatures for necessary documents via a Surface Pro and iPhone
Provide a brief orientation to ensure caregivers and patients are set up for their care plan
Participate in State-wide, semi-weekly meeting with colleagues in Phoenix, AZ
Ideal Candidate Will Possess:
1+ years' experience in field-based role
DCW certification
Excellent written and verbal communication skills
Your own reliable transportation and ability to travel as required
A self-starter personality and the ability to work independently with minimal supervision
Ability and discipline to work remotely as required
Bilingual Spanish
Why work at FreedomCare?
We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.
This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range$20-$24 USD
$20-24 hourly Auto-Apply 2d ago
Field Specialist - Riding Mowers (Remote Nashville Area))
Ryobi 4.2
Remote engineering support specialist job
Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - Riding Mowers to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C.
Primary Responsibilities
Responsible for a covering a large territory for riding mower customer support
Diagnosing and repairing TTI riding mowers in the field
Recruiting and training new service centers for riding mower repair programs
Training existing service centers within territory on current and new riding mowers
Being a subject matter expert on riding mower programs
Visiting customer residences to diagnose and repair mowers
Visiting service centers when needed for repair assistance
Keeping constant communication channels open with all TTI parties
Conduct phone support for customer and service centers when needed
Providing performance reports when requested
Work with engineering and project management on current issues identified
Keep an organized and clean company provided work vehicle and tools
Other duties as assigned
Requirements
Extensive travel within territory and some overnight stays
Must be mechanically inclined - Specific rider repair training will be provided
Must be able to problem solve and have critical thinking skills
Prior presenting and/or training skills preferred
Must demonstrate strong written and oral communication skills
Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention
Empathy and ability to relate to customers is necessary
$36k-44k yearly est. Auto-Apply 35d ago
DC Engineer Specialist
Hexaware Technologies, Inc. 4.2
Remote engineering support specialist job
Role: Communication Engineer
Job Responsibilities:
• Provide technical leadership and hands-on support for the integration, configuration, testing, and maintenance of Land Mobile Radio (LMR) systems, including Motorola, L3Harris, and Kenwood platforms.
• Collaborate with internal teams and vendor partners to plan and execute system integration activities, ensuring seamless interoperability between disparate radio systems.
• Perform detailed system analysis, coverage assessments, and troubleshooting of RF and LMR infrastructure components, including base stations, repeaters, antennas, combiners, and network interfaces.
• Support acceptance testing, validation, and certification of LMR systems for operational deployment within transit and public safety environments.
• Develop and execute test plans, document test results, and provide recommendations for system optimizations and issue resolution.
• Interface with software engineers, network engineers, and field technicians to resolve complex system integration challenges.
• Conduct root cause analysis of system faults and develop effective mitigation strategies to ensure system reliability and availability.
• Maintain accurate documentation of system configurations, design changes, test reports, and integration procedures.
• Provide ongoing technical support, preventive maintenance, and system upgrades as part of the LMR system lifecycle management.
$78k-106k yearly est. Auto-Apply 42d ago
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