The Enroller is accountable for facilitating targeted enrollment activities to help increase membership and build support for Kaiser Permanente. All incumbents will be hired as On-Call / Per-Diem. No benefits will be provided. The hourly rate is a fixed rate per region. The hourly rate will be reviewed and approved annually by National Functions Compensation. Works a flexible schedule with unpredictable hours that may include evenings and weekends. On average, works 20-25 hours per week during the busy season. Some weeks may require more hours while other weeks may require fewer hours.
Essential Responsibilities:
+ Represent the health plan and promote Kaiser Permanente products and services to members and prospects. Answer questions about the health plan and benefits to convey Kaiser Permanentes unique value proposition.
+ Attends employer, community, and open enrollment events as assigned. The purpose of the events is to educate and inform members and prospects about Kaiser Permanente and its products. Most events take half a day. May be assigned to more than one event on a given day and must complete logistic coordination with Admin and SAM staff, including ensuring all appropriate materials are delivered, pick up / drop off of materials.
+ Delivers formal, stand-up presentations to employees and prospective members and fields specific questions about benefits and services.
+ Acts as liaison to Account Managers, Sales Representatives and members. Develops relationships with existing accounts, members and brokers and respond to inquiries. Communicates meeting outcomes, competitive information, and customer needs.
+ Completes timely meeting summaries, time keeping and expense reports.
+ Must successfully complete onboarding training and compliance before being assigned to enrollment events.
Basic Qualifications:
Experience:
+ Minimum of three (3) years of experience in any combination of the following: health care, teaching, sales, or marketing.
Education:
+ Bachelors degree OR four (4) years of experience in a directly related field.
+ High School Diploma or General Education Development (GED) required.
Preferred Qualifications:
+ Five (5) years of experience in sales and marketing in health care, some of which should be in Enrollment.
+ Five (5) years of experience in Enrollment.
+ Fluency in Spanish is a plus but not a requirement.
+ Strong knowledge of KP organization values, and products.
+ Excellent organizational skills.
+ Active license(s) issued by appropriate state(s) Department of Insurance for Accident, Health and/or Life as applicable or obtain license(s) within 60 or 90 days, depending on the applicable state(s) preferred.
COMPANY: KAISER
TITLE: On-Call Enroller III
LOCATION: San Jose, California
REQNUMBER: 1088058
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
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How to hire an enrollment advisor
Enrollment advisor hiring summary. Here are some key points about hiring enrollment advisors in the United States:
- The median cost to hire an enrollment advisor is $1,633.
- It takes between 36 and 42 days to fill the average role in the US.
- HR departments typically allocate 15% of their budget towards recruitment efforts.
- Small businesses spend $1,105 per enrollment advisor on training each year, while large companies spend $658.
- It takes approximately 12 weeks for a new employee to reach full productivity levels.
- There are a total of 7,248 enrollment advisors in the US, and there are currently 54,232 job openings in this field.
- Riverside, CA, has the highest demand for enrollment advisors, with 4 job openings.
How to hire an enrollment advisor, step by step
To hire an enrollment advisor, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a enrollment advisor:
Here's a step-by-step enrollment advisor hiring guide:
- Step 1: Identify your hiring needs
- Step 2: Create an ideal candidate profile
- Step 3: Make a budget
- Step 4: Write an enrollment advisor job description
- Step 5: Post your job
- Step 6: Interview candidates
- Step 7: Send a job offer and onboard your new enrollment advisor
- Step 8: Go through the hiring process checklist
What does an enrollment advisor do?
As the frontline in every school, the enrollment advisor works on answering students' queries about the university, its performance, the curriculum used, fees to be paid, scholarships provided, and even facilitate the on-campus tour. Should the student choose to enroll, the enrollment advisor helps process documents while also checking for course availability. Having good communication skills, enrollment advisors also help students assess their future careers and plan their course map.
Post an enrollment advisor job for free, promote it for a fee
Identify your hiring needs
Before you start hiring an enrollment advisor, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.
Determine employee vs contractor statusIs the person you're thinking of hiring a US citizen or green card holder?An enrollment advisor's background is also an important factor in determining whether they'll be a good fit for the position. For example, enrollment advisors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
This list presents enrollment advisor salaries for various positions.
Type of Enrollment Advisor Description Hourly rate Enrollment Advisor School counselors help students develop academic and social skills and succeed in school. Career counselors assist people with the process of making career decisions by helping them develop skills or choose a career or educational program. $12-24 Academic Counselor In high schools and universities, an academic counselor specializes in providing counseling and consultations to students, focusing on their educational and career growth. They typically meet with students to discuss their short and long term goals and help by providing them with insights and information or referring them to other services and resources... Show more $16-30 Job Coach A job coach is responsible for evaluating people's skills and qualifications, advising them with career paths, helping with their aspirations, and promote employment opportunities. Job coaches help the clients build self-confidence and explore their maximum potentials to develop their professional growth... Show more $14-21 Create an ideal candidate profile
Common skills:- Customer Service
- Financial Aid
- Lead Management
- CRM
- Outbound Calls
- Admissions Process
- Inbound Calls
- Student Retention
- Student Appointments
- FERPA
- Student Services
- Student Issues
- Financial Obligations
- Academic Programs
Responsibilities:- Manage UAFS's F-1/J-1 student visa SEVIS compliance as DSO/ARO, ensuring all documentation is in order prior to students arriving.
- Structure trainings, PowerPoint presentations, and meetings.
- Maintain up-to-date and relevant training regarding the federal government s requirements for FAFSA and assists with the application process.
- Develop educational and leadership programs to effectively guide the fraternity.
- Adhere to strict confidentiality regarding student information in accordance with federal FERPA standards
- Provide effective communication using different channels while enforcing the university policies and FERPA.
Make a budget
Including a salary range in your enrollment advisor job description helps attract top candidates to the position. An enrollment advisor salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.
For example, the average salary for an enrollment advisor in Arkansas may be lower than in California, and an entry-level enrollment advisor usually earns less than a senior-level enrollment advisor. Additionally, an enrollment advisor with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.
Average enrollment advisor salary
$37,158yearly
$17.86 hourly rateEntry-level enrollment advisor salary$27,000 yearly salaryUpdated January 22, 2026Average enrollment advisor salary by state
Rank State Avg. salary Hourly rate 1 California $47,468 $23 2 Massachusetts $41,098 $20 3 Washington $37,995 $18 4 Virginia $37,413 $18 5 Texas $37,288 $18 6 Maryland $36,496 $18 7 Colorado $36,381 $17 8 Illinois $36,146 $17 9 Oregon $34,605 $17 10 Arizona $33,078 $16 11 Pennsylvania $32,646 $16 12 Ohio $32,233 $16 13 Georgia $30,369 $15 Average enrollment advisor salary by company
Rank Company Average salary Hourly rate Job openings 1 SUNY Empire State College $56,250 $27.04 2 Univ Of Colorado-Colorado Spgs $47,660 $22.91 3 Virta Health $43,625 $20.97 4 Eastern Nazarene College $43,357 $20.84 5 Kaiser Permanente $41,108 $19.76 19 6 Illinois Institute of Technology $39,945 $19.20 5 7 State of Georgia: Teachers Retirement System of Georgia $37,346 $17.95 8 8 General Assembly Corporation $36,034 $17.32 9 University of Colorado $35,894 $17.26 18 10 Adecco $35,409 $17.02 2 11 Randstad North America, Inc. $34,730 $16.70 12 Houston Baptist University $34,706 $16.69 2 13 City University of Seattle $33,932 $16.31 14 Georgia Department of Education $31,597 $15.19 15 Denver Health $30,196 $14.52 16 Noodles & Company $28,714 $13.80 2 Writing an enrollment advisor job description
A job description for an enrollment advisor role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's an enrollment advisor job description:
Enrollment advisor job description example
Post your job
To find the right enrollment advisor for your business, consider trying out a few different recruiting strategies:
- Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
- Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with enrollment advisors they would recommend.
- Recruit at local colleges. Attend job fairs at local colleges to recruit enrollment advisors who meet your education requirements.
- Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
- Post your enrollment advisor job on Zippia to find and recruit enrollment advisor candidates who meet your exact specifications.
- Use field-specific websites.
- Post a job on free websites.
Interview candidates
Recruiting enrollment advisors requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.
It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Send a job offer and onboard your new enrollment advisor
Once you've selected the best enrollment advisor candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.
It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.
Once that's done, you can draft an onboarding schedule for the new enrollment advisor. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.
Go through the hiring process checklist
- Determine employee type (full-time, part-time, contractor, etc.)
- Submit a job requisition form to the HR department
- Define job responsibilities and requirements
- Establish budget and timeline
- Determine hiring decision makers for the role
- Write job description
- Post job on job boards, company website, etc.
- Promote the job internally
- Process applications through applicant tracking system
- Review resumes and cover letters
- Shortlist candidates for screening
- Hold phone/virtual interview screening with first round of candidates
- Conduct in-person interviews with top candidates from first round
- Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
- Conduct background checks on top candidates
- Check references of top candidates
- Consult with HR and hiring decision makers on job offer specifics
- Extend offer to top candidate(s)
- Receive formal job offer acceptance and signed employment contract
- Inform other candidates that the position has been filled
- Set and communicate onboarding schedule to new hire(s)
- Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire an enrollment advisor?
There are different types of costs for hiring enrollment advisors. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new enrollment advisor employee.
The median annual salary for enrollment advisors is $37,158 in the US. However, the cost of enrollment advisor hiring can vary a lot depending on location. Additionally, hiring an enrollment advisor for contract work or on a per-project basis typically costs between $12 and $24 an hour.
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Updated January 22, 2026