Enrollment coordinator resume examples from 2026

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Updated March 26, 2025

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Enrollment coordinator resume

Zachary Sanders

(430) 555-4312 | zsanders@example.com

San Diego, CA | 77769 W. Elm Ave. - 13446

Work experience

2020 - Present
Enrollment Coordinator, Ashford University - San Diego, CA
- Assisted billing, patient care coordinator, Director of patient care services, QA, and Administrator with any assigned projects.
- Work closely with the Accounting Office and Financial Aid Office on enrollment/financial data concerning Military Veteran student enrollment and eligibility.
- Meet with new and potential families to ensure smooth transition into school.
- Updated and improved Prior Learning Assessment Center Customer Service best practices.
2019 - 2020
Enrollment Counselor, Ashford University - San Diego, CA
- Conduct appointments with prospective students and identify/ explore prospective students' motivations for enrolling in graduate programs.
- Provide information, routine guidance, and assistance to potential students related to enrollment and admissions processes.
- Identified students for Founder's Scholarship and Greater Christian Community Leadership Scholarship.
- Receive enrollment issues from various departments to resolve or provide feedback on enrollment processes.
2013 - 2019
Admissions Counselor/Recruiter, Ashford University - San Diego, CA
- Give tour of the campus, help complete enrollment paperwork.
- Assisted in developing an effective employer brand by implementing consistent documentation of job descriptions, flyers, and networking emails.
- Ensured positive student experience by establishing ongoing professional rapport and interviewing potential students for honors and scholarship opportunities.

Skills

Enrollment Activities
Career Goals
Student Records
Communication
Admissions Process
Special Projects
Prospective Student Inquiries
Prospective Student
Graduate Programs
Enrollment Services

Education

Master's Degree, Business (2012 - 2013)
Ashford University
San Diego,
Bachelor's Degree, Business (2009 - 2012)
Western Washington University
Bellingham,

Enrollment coordinator resume

Jacqueline Murphy

(550) 555-0054 | jmurphy@example.com

Chicago, IL | 96997 N. Oak Ave. - 59158

Work experience

2016 - Present
Enrollment Coordinator, Sears Holdings - Chicago, IL
- Opened/closed jewelry safe while adhering to safety procedures.
- Led troubleshooting of all tooling related issues and developing procedures to eliminate quality/production issues.
- Assist customers on sales floor.
- Received, counted, recorded incoming items Audited items on sales floor and in backroom making necessary corrections
- Assist Customer with Internet Banking issues and request.
- Verified the DVD profile with the QC to ensure accuracy and completeness.
2006 - 2016
Enrollment Coordinator, Blue Cross Blue Shield of Texas - Detroit, MI
- Request, scanned and request medical records.
- Create and manage weekly reports, job requests, billings, e-forms, workflow procedures, and supplies.
- Processed Medicare Advantage plan enrollment applications and generated appropriate member notification letters within CMS mandated timeframes.
- Engage in written and oral communication with members, physician offices, outside agencies.
- Create and implement new procedures to improve effectiveness and efficiency of processes.
- Exceeded enrollment expectations for 10 consecutive enrollment periods.
1998 - 2000
Enrollment Representative, Fidelity Investments - Boston, MA
- Assisted in problem resolution process for retail brokerage accounts.
- Applied HIPPA and Medicare knowledge to assist with claims communication.
- Managed a high volume work load which included: broker dealer changes, both the non-Acat receive and delivery process.
- Explained Fidelity Brokerage accounts and features to potential customers leading and assisting them in purchasing Fidelity services.
- Processed high volume of operations documentation paperwork and transactions.

Skills

Medicare
Insurance Companies
Enrollment Database
Accurate Information
Department Heads
Special Education
Financial Aid
Open Enrollment
Student Records
System Information

Education

Master's Degree, Social Work (2000 - 2001)
Wayne State University
Detroit,
Bachelor's Degree, Criminal Justice (1990 - 1993)
Colorado Technical University
Colorado Springs,

Enrollment coordinator resume

Catherine Henderson

(570) 555-4037 | chenderson@example.com

Chicago, IL | 14242 N. Oak Ave. - 84662

Work experience

2020 - Present
Enrollment Coordinator, Chicago Public Library - Chicago, IL
- Created effective in-store signing and communication packages for sale events.
- Provide administrative support of patient care to include answering phones in a professional and timely manner.
- Contacted Doctor and insurance companies for missing patient information and entered the data in the CATS system.
- Implemented customer service "hubs" with nursing assistants, performed daily temperature checks for quality of service with new patients.
- Maintain clinics'/ providers' licenses and update CAQH database to ensure carriers arereceiving up to date information on clinics and providers.
- Market to doctors, social workers, and case managers about services and amenities of the facility.
2016 - 2020
Enrollment Coordinator, Marshall's - Chicago, IL
- Censor and Code Shoes *Unload Truck/Safely Operate Forklift *Work sales Floor
- Ring registers according to company policies and procedures.
- Organized the sales floor and helped with general store layout Instructed other associates on current objectives
- Greeted customers in a timely fashion while quickly determining their needs.
- Maintained a clean stockroom as well as a clean sales floor.
2009 - 2010
Placement Coordinator, The Threshold - Oakbrook Terrace, IL
- Engaged in weekly meeting with my supervisor and teams affiliated with job development and clinical behaviors
- Assisted with job development and job finding 45.
- Assisted parenting clients with Mental Health Diagnosis with obtaining employment through facilitating Job Readiness Training.
- Promoted to team leader to supervise a team of collectors to further minimize losses and assure procedures are followed.

Skills

Health Care
Open Houses
RN
Staff Members
Service Delivery
Potential Patients
CRM
Admissions Process
Open Enrollment
Open Positions

Education

Master's Degree, Business (2010 - 2011)
DeVry University
Oakbrook Terrace,
Bachelor's Degree, Business (2001 - 2004)
DeVry University
Oakbrook Terrace,

Enrollment coordinator resume

Donald Nelson

(990) 555-4417 | dnelson@example.com

Saint Louis, MO | 2925 W. Park Rd. - 66294

Work experience

2018 - Present
Enrollment Coordinator, Walgreen Co - Saint Louis, MO
- Reconciled monthly general ledgers Strong communication by phone/e-mail/in-person.
- Provide customer service on sales floor.
- Provided customers on sales floor and phone with quick, courteous, friendly service.
- Trained store staff on the use of a new computer system.
2015 - 2018
School Coordinator, YMCA of Greater Indianapolis - Indianapolis, IN
- Reviewed departmental policy and procedures to ensure all hospital charges were being captured accurately.
- Monitored the use of the developmentally appropriate curriculum according to guidelines established by Bright Horizons, NAEYC and state licensing.
- Review contract and validate services with customers to ensure accuracy.
- Concentrated on work with residents in end-of-life care with dementia, Alzheimer's disease, and dementia with behavior problems.
2012 - 2014
Leasing Consultant, Career Strategies - Phoenix, AZ
- Show apartments and close leases to maintain a high occupancy rate.
- Put in work orders or gather answers for current tenants on ledger when needed utilizing the Yardi program.
- process applications, conduct background checks Strong Knowledge and understanding of Property Management rules, regulations and documentations.
- Conducted and performed market surveys.
- Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks.
- Maintain accurate records for 237 units to ensure that all rents, late fee and charges are collected.

Skills

Community Partners
CLC
After-School Program
Support Services
Yardi
Special Projects
Guest Cards
CPR
Department Heads
Technical Assistance

Education

Master's Degree, Business (2014 - 2015)
American InterContinental University
Chandler,
Bachelor's Degree, Business (2009 - 2012)
Indiana Wesleyan University
Marion,

Enrollment coordinator resume

Beverly Stone

(440) 555-8437 | bstone@example.com

Orlando, FL | 3578 S. Second Ave. - 20747

Work experience

2018 - Present
Enrollment Coordinator, Ocwen Financial - Orlando, FL
- Manage the communication with clients and oversaw weekly 341 notices working to ensure a smooth process.
- Direct activities of professional and technical staff members and volunteers.
- Adhere to corporate policies and procedures and proving necessary documentation for compliance purposes in accordance with federal guidelines.
2016 - 2018
Enrollment Coordinator, The Walt Disney Company - Orlando, FL
- Completed and maintained CPR certification.
- Act as a liaison and maintain open lines of communication among Senior Executives, various studio departments.
- Obtained AHA CPR certification to aid with medical emergencies while operating the Liberty Belle Riverboat.
- Conduct extensive Internet research on locations and event/catering companies.
2015 - 2016
Registrar, Florida Hospital Ctr - Orlando, FL
- Registered patients, confirmed demographic information, and obtained signatures for medical consent.
- Register Emergency service patients in a fast paced environment.
- Reviewed files to check for complete and accurate information.

Skills

Department Heads
Registration Process
Professional Development
Paperwork Flow
Patient Demographics
Real Estate
Outpatient Procedures
Emtala
Procedures
Emergency

Education

Master's Degree, Business (2014 - 2015)
American InterContinental University
Chandler,
Bachelor's Degree, Finance (2011 - 2014)
University of Houston
Houston,

How to write an enrollment coordinator resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in enrollment coordinator-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some enrollment coordinator interviews.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
Include as many relevant hard skills and soft skills as possible from the listing.
Use the most up to date and accurate terms. Don't forget to be specific.

These five steps should give you a strong elevator pitch and land you some enrollment coordinator interviews.

Here are example skills to include in your “Area of Expertise” on an enrollment coordinator resume:

Customer Service
Patients
Data Entry
Enrollment Process
Excellent Interpersonal
Financial Aid
Health Insurance
CRM
PowerPoint
Outbound Calls

Coordinators
CMS
Student Enrollment
CAQH
Enrollment Issues
HIPAA
Patient Demographics
Community Outreach
FERPA
Enrollment Applications

Medicare Part D
Data Collection
Health Plan
Background Checks
Inbound Calls
Community Events
Audit Applications
Open Enrollment
Admissions Process
Insurance Carriers

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the enrollment coordinator.

How to write enrollment coordinator experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
What were your responsibilities or goals?
How did you accomplish them?
Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are effective examples from enrollment coordinator resumes:

Work history example #1

Resource Coordinator

Metropolitan Family Services

Performed routine maintenance on all computer equipment/hardware and scheduled monthly upgrades on Windows and Software.
Realized gains in corporate communications and productivity by suggesting improvements, working closely with operations manager.
Implemented marketing and sales programs which attracted over 1,000 new residents to the facility.
Developed software and assessment procedures to screen senior citizens for eligibility for 23 entitlements and benefits.
Established and maintained integral community education through marketing materials, local newspaper articles, and a monthly newsletter to community members.

Work history example #2

Admissions Counselor/Recruiter

ULTIMATE MED ACAD

Facilitated interdepartmental communications to continue open communication between employees and management.
Provided guidance and counseling to assess candidate qualifications for online learning programs.
Helped in development of new strategies to develop and implement effective communication with students.
Developed and maintained extensive knowledge of university admission requirements, policies and procedures in order to counsel prospective students.
Maintained communication between new students and provided an impeccable experience to existing students.

Work history example #3

Enrollment Coordinator

Grand Canyon University

Interviewed and consulted with potential students to determine their motivations and readiness to attend online university programs.
Ensured 100% accuracy and confidentiality of student information (FERPA).
Enrolled and retained students while following FERPA guidelines.
Surpassed expectations for over 2 years as the top EC in GCU Business Division.

Work history example #4

Enrollment Coordinator

Chuck E. Cheese's

Updated all guests' CRM profiles to ensure all documents are most current.
Performed confidential verification of customer income status according to government procedures.
Called University alumni in order to gain donation pledges.
Included maintaining a Facebook page, creating monthly e-newsletters and working with church leadership to tailor discipleship resources.
Collaborated with Payroll and Records departments to ensure the timely submission, processing and problem resolution of employee related transactions.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:

The highest degree you have achieved.
TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
TField of study
TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

Master's Degree in business

Ashford University, San Diego, CA

2012 - 2013

Master's Degree in social work

Wayne State University, Detroit, MI

2000 - 2001

Highlight your enrollment coordinator certifications on your resume

If you have any additional certifications, add them to the certification section.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

Updated March 26, 2025

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