How to hire an enrollment manager

How to hire an enrollment manager, step by step

Here's a step-by-step enrollment manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an enrollment manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new enrollment manager
• Step 8: Go through the hiring process checklist

What does an enrollment manager do?

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1. Identify your hiring needs

   First, determine the employments status of the enrollment manager you need to hire. Certain enrollment manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect enrollment manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list shows salaries for various types of enrollment managers.

   Type of Enrollment Manager	Description	Hourly rate
   Enrollment Manager	Compensation managers plan, develop, and oversee programs to determine how much an organization pays its employees and how employees are paid. Benefits managers plan, direct, and coordinate retirement plans, health insurance, and other benefits that an organization offers its employees.	$18-38
   Plan Administrator	A plan administrator's duties depend on their line of work or place of employment. Still, they typically include understanding the client or the project's needs, developing plans, performing research and analysis, liaising with internal and external parties, setting goals, establishing guidelines and timelines, and developing strategies to optimize procedures... Show more	$21-49
   Benefits Consultant	Benefits consultants are executives who carry out many services for individuals and businesses. The consultants draft and organize policies within the organization... Show more	$24-58

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Enrollment Process
   • Medicare
   • Oversight
   • Customer Service
   • Financial Aid
   • Provider Enrollment
   • CMS
   • Process Improvement
   • Enrollment Management
   • Lead Management
   • HIPAA
   • Direct Reports
   • Student Enrollment
   • Recruitment Strategies

   Check all skills

   Responsibilities:

   • Lead a college-wide task force to engage and optimize use of student information system as a CRM for the admissions funnel.
   • Consult on NPI and HIPAA issues impacting Medicaid providers.
   • Maintain adherence to local, state, federal laws, HIPAA and FERPA.
   • Interview faculty, students and alumni for marketing, editorial and video content.
   • Organize staff priority in order to comply with company policy and procedures, audits, CMS and government regulations.
   • Ensure all CMS regulations and guidelines are followed and marketing material are submitted to CMS for approval as required.

   More enrollment manager duties

3. Make a budget

   Including a salary range in your enrollment manager job description is a great way to entice the best and brightest candidates. An enrollment manager salary can vary based on several factors:

   • Location. For example, enrollment managers' average salary in iowa is 35% less than in new york.
   • Seniority. Entry-level enrollment managers earn 53% less than senior-level enrollment managers.
   • Certifications. An enrollment manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an enrollment manager's salary.

   Average enrollment manager salary

   $55,780yearly

   $26.82 hourly rate

   ---

   Entry-level enrollment manager salary

   $38,000 yearly salary

   Updated December 15, 2025

   Average enrollment manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New York	$72,343	$35
   2	Massachusetts	$70,159	$34
   3	District of Columbia	$68,714	$33
   4	Pennsylvania	$67,225	$32
   5	Colorado	$63,962	$31
   6	Missouri	$63,891	$31
   7	California	$63,864	$31
   8	West Virginia	$61,664	$30
   9	Michigan	$60,503	$29
   10	Washington	$59,102	$28
   11	Ohio	$56,164	$27
   12	Arizona	$54,554	$26
   13	Illinois	$53,838	$26
   14	Georgia	$52,839	$25
   15	Texas	$52,557	$25
   16	Louisiana	$50,076	$24
   17	Florida	$49,449	$24
   18	Indiana	$48,457	$23
   19	Wisconsin	$47,575	$23

   Average enrollment manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	EmblemHealth	$91,864	$44.17	5
   2	Wayside Schools	$80,878	$38.88
   3	Blue Cross Blue Shield of Michigan	$80,495	$38.70	1
   4	Hca Hospital Services Of San Diego	$79,656	$38.30
   5	Beacon Health Options	$78,203	$37.60	1
   6	2U	$77,493	$37.26
   7	Bertelsmann	$73,660	$35.41
   8	Health First	$69,718	$33.52
   9	Alameda Health Consortium	$67,143	$32.28
   10	Conductive Education Center of Orlando	$67,074	$32.25
   11	Maximus	$65,009	$31.25
   12	Goodwill Industries Of Colorado Springs Inc	$64,552	$31.03
   13	Dignity Health	$62,411	$30.01	1
   14	UC Santa Barbara	$62,122	$29.87
   15	Hoag	$61,155	$29.40
   16	Temple University	$60,358	$29.02
   17	Pearson	$60,090	$28.89
   18	Seton High School	$59,305	$28.51
   19	The City University of New York	$59,024	$28.38	17
   20	Distinctive Schools	$58,672	$28.21

4. Writing an enrollment manager job description

   A good enrollment manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of an enrollment manager job description:

   Enrollment manager job description example

   You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
   
   Position Purpose: This position ensures Enrollment operations meet and/or exceed contract-required performance standards, including continuous performance improvements over the life of the contract.
   
   • Manage the data integrity of member enrollment records and remittance files transmitted from the state.
   
   • Provide support to the eligibility load process while coordinating with corporate IS department to resolve issues that arise during the process.
   • Support all areas of the company to ensure quick responses on membership enrollment issues.
   
   • Coordinate monthly reconciliation processes of remittance files by resolving discrepancies in the report.
   
   • Utilize vendor and state systems to aid in maintaining membership accuracy.
   
   • Monitor, track and communicate state complaints to the responsible internal/external parties.
   
   • Communicate, implement and maintain production and or quality standards.
   
   Education/Experience: Bachelor's degree. Five years supervising/managing back-office operations in a high volume transaction production environment with 50 or more employees, including supervisory/management experience in healthcare industry in membership and/or customer service. One to two years experience with government healthcare delivery program (TRICARE, Medicaid, Medicare, etc.). Government contractor experience. Military Health System experience. Experience with ISO 9000 certification or similar Quality Assurance/ Quality Improvement Programs.
   
   Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.
   
   Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
   
   **TITLE:** Manager, Enrollment
   
   **LOCATION:** Little Rock, Arkansas
   
   **REQNUMBER:** 1356842

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right enrollment manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   To find enrollment manager candidates, you can consider the following options:

   • Post your job opening on Zippia or other job search websites.
   • Use niche websites that focus on engineering and technology jobs, such as hrcrossing, ihirehr, hrjobs, shrm hr jobs.
   • Post your job on free job posting websites.

6. Interview candidates

   Recruiting enrollment managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new enrollment manager

   Once you've selected the best enrollment manager candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new enrollment manager. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an enrollment manager?