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Become An Enrollment Specialist

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Working As An Enrollment Specialist

  • Getting Information
  • Analyzing Data or Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Interacting With Computers
  • Evaluating Information to Determine Compliance with Standards
  • Mostly Sitting

  • $73,310

    Average Salary

What Does An Enrollment Specialist Do

Compensation, benefits, and job analysis specialists conduct an organization’s compensation and benefits programs. They also evaluate position descriptions to determine details such as a person’s classification and salary.

Duties

Compensation, benefits, and job analysis specialists typically do the following:

  • Research compensation and benefits policies and plans to ensure the organization’s offerings are current, cost effective, and competitive
  • Use data and cost analyses to compare compensation and benefits plans
  • Evaluate position descriptions to determine a person’s classification and salary
  • Ensure that the company complies with federal and state laws
  • Collaborate with outside partners, such as benefits vendors, insurance brokers, and investment managers 
  • Design and prepare reports summarizing research and analysis
  • Present recommendations to other human resources managers

Some specialists perform tasks within all areas of compensation, benefits, and job analysis. Others specialize in a specific area.

Compensation specialists assess the organization’s pay structure. They research compensation trends and review surveys to determine how their organization’s pay compares with that of other organizations in a particular industry and region. They often perform complex data or cost analyses to evaluate compensation policies. For example, they may research and analyze the cost of different pay-for-performance strategies, which offer rewards such as bonuses, paid leave, and other incentives.

Compensation specialists also must ensure that the organization’s pay practices comply with federal and state laws and regulations, such as workers’ compensation, minimum wage, overtime, and equal pay laws.

Benefits specialists administer the organization’s benefits programs, which include retirement plans, leave policies, wellness programs, and insurance policies, such as health, life, and disability insurance. They research and analyze benefits plans, policies, and programs, and make recommendations based on their analysis. They must frequently monitor government regulations, legislation, and benefits trends to ensure that their programs are current, legal, and competitive.

Benefits specialists also work closely with insurance brokers and benefits carriers and manage the enrollment, renewal, and delivery of benefits to the organization’s employees.

Job analysis specialists, also known as position classifiers, evaluate positions by writing or assigning job descriptions, determining position classifications, and preparing salary scales. When an organization introduces a new job or reviews existing jobs, specialists must research and make recommendations to managers on the status, description, classification, and salary of those jobs.

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How To Become An Enrollment Specialist

Compensation, benefits, and job analysis specialists typically need a bachelor’s degree, and some specialists need related work experience.

Education

Most employers require that compensation, benefits, and job analysis specialists have a bachelor’s degree. Many specialists have a degree in human resources, business administration, finance, communication, or a related field. Some employers may accept previous work experience in lieu of a formal degree.

Not all colleges and universities offer an undergraduate degree in human resources, but many offer courses in human resources management, compensation analysis, and benefits administration. Students with a background in other disciplines may benefit from taking courses in business, management, finance, and accounting.

Work Experience in a Related Occupation

For many jobs, compensation, benefits, and job analysis specialists must have previous work experience. Employers commonly require that the previous experience includes performing compensation analysis, benefits administration, or general human resources work. Experience in related fields such as finance, insurance, or business administration, also may be beneficial.

Jobseekers without a degree in human resources must have relevant work experience. Some workers may gain this experience through internships. However, most gain experience from working in human resources.

Licenses, Certifications, and Registrations

Although certification is not required, it can demonstrate professional expertise. Some employers prefer to hire certified candidates, but many employers will have their employees become certified after they are already working. Certification programs for management positions often require several years of related work experience in order to qualify for the credential.

Many associations for human resources workers offer classes to enhance the skills of their members. Some associations, including the International Foundation of Employee Benefit Plans and WorldatWork, offer certification programs that specialize in compensation and benefits. Others, including the HR Certification Institute and the Society for Human Resource Management, offer general human resources credentials.

Advancement

Compensation, benefits, and job analysis specialists may advance to a compensation and benefits manager or a human resources manager position. Specialists typically need several years of work experience to advance.

Important Qualities

Analytical skills. Many specialists perform data or cost analyses to form logical conclusions. For example, they may analyze the cost of choosing a particular salary scale for a class of workers.

Business acumen. Specialists must understand basic finance and accounting.

Communication skills. Specialists often work with employees throughout their organization to provide information on compensation and benefits. They may give presentations or advise managers or employees about compensation policies or benefit plans.

Critical-thinking skills. Specialists must think critically when evaluating job positions, salary scales, promotion practices, and other compensation and benefits policies.

Detail oriented. Specialists must pay attention to detail, especially when ensuring that the organization is compliant with federal and state laws.

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Enrollment Specialist jobs

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Enrollment Specialist Career Paths

Enrollment Specialist
Eligibility Specialist Social Worker Admissions Coordinator
Assistant Director Of Admissions
5 Yearsyrs
Human Resources Coordinator Program Manager Senior Manager
Associate Director
8 Yearsyrs
Credentialing Specialist Data Analyst Assistant Vice President
Associate Vice President
10 Yearsyrs
Claim Specialist Human Resources Coordinator Benefits Manager
Benefit Director
11 Yearsyrs
Support Specialist Analyst Human Resources Coordinator
Benefits Manager
8 Yearsyrs
Customer Care Specialist Billing Specialist
Business Office Manager
8 Yearsyrs
Eligibility Specialist Home Health Aid Call Center Representative
Call Center Manager
6 Yearsyrs
Specialist Case Manager
Career Manager
6 Yearsyrs
Credentialing Specialist Provider Relations Representative Contracts Manager
Compliance Manager
9 Yearsyrs
Analyst Human Resources Coordinator Human Resources Manager
Corporate Human Resources Manager
8 Yearsyrs
Claim Specialist Accounts Receivable Specialist Benefit Specialist
Employee Benefits Manager
7 Yearsyrs
Business Analyst Assistant Vice President Human Resources Coordinator
Human Resources Contractor
9 Yearsyrs
Customer Care Specialist Account Manager Human Resources Coordinator
Human Resources Generalist/Manager
6 Yearsyrs
Specialist Account Manager Operations Manager
Human Resources Manager
7 Yearsyrs
Analyst Assistant Vice President Office Manager
Practice Manager
9 Yearsyrs
Project Coordinator Operations Manager Realtor
Property Management Specialist
6 Yearsyrs
Business Analyst Business Manager Human Resources Manager
Resource Project Manager
8 Yearsyrs
Support Specialist Program Coordinator Human Resources Coordinator
Senior Human Resources Administrator
6 Yearsyrs
Human Resources Coordinator Human Resources Generalist
Senior Human Resources Generalist
7 Yearsyrs
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Enrollment Specialist Demographics

Gender

Female

74.8%

Male

22.5%

Unknown

2.7%
Ethnicity

White

77.8%

Hispanic or Latino

13.2%

Asian

6.8%

Unknown

1.5%

Black or African American

0.7%
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Languages Spoken

Spanish

76.7%

French

6.0%

Hindi

1.7%

Korean

1.7%

Carrier

1.7%

Mandarin

1.3%

Portuguese

1.3%

German

1.3%

Gujarati

0.9%

Vietnamese

0.9%

Russian

0.9%

Italian

0.9%

Japanese

0.9%

Cantonese

0.9%

Arabic

0.9%

Swedish

0.4%

Turkish

0.4%

Romanian

0.4%

Samoan

0.4%

Somali

0.4%
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Enrollment Specialist Education

Schools

University of Phoenix

22.8%

University of Louisville

7.6%

Temple University

5.5%

Ashford University

5.3%

Strayer University

5.3%

Liberty University

4.9%

Sullivan University

4.6%

Community College of Philadelphia

4.4%

University of South Florida

4.2%

Grand Canyon University

4.2%

American InterContinental University

4.0%

Walden University

3.8%

Southern New Hampshire University

3.8%

Kaplan University

3.8%

Saint Petersburg College

3.2%

Florida State University

2.7%

Indiana University Southeast

2.7%

Capella University

2.5%

Rasmussen College

2.5%

Arizona State University

2.3%
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Majors

Business

30.7%

Health Care Administration

8.7%

Psychology

6.9%

Criminal Justice

5.2%

Medical Assisting Services

4.5%

Human Resources Management

4.4%

Communication

4.1%

Social Work

3.7%

Management

3.5%

Human Services

3.3%

Accounting

3.2%

Education

3.0%

General Studies

3.0%

Sociology

2.7%

Nursing

2.6%

Marketing

2.5%

Political Science

2.2%

Public Health

2.0%

Finance

2.0%

Liberal Arts

1.8%
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Degrees

Bachelors

35.8%

Other

26.3%

Masters

16.8%

Associate

12.6%

Certificate

4.8%

Diploma

2.4%

Doctorate

0.8%

License

0.5%
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Real Enrollment Specialist Salaries

Job Title Company Location Start Date Salary
Enrollment Specialist Metropolitan College of New York New York, NY Jan 07, 2016 $47,500
Enrollment Specialist Utah Health Policy Project Salt Lake City, UT Jul 26, 2013 $38,000
Graduate Enrollment Specialist (Analyst) Andrews University Berrien Springs, MI Jan 06, 2013 $35,589
Recruiter/Enrollment Specialist Troy University Arlington, VA May 09, 2010 $34,000

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Top Skills for An Enrollment Specialist

MedicareAdvantageCustomerServiceMemberEligibilityProceduresDataEntryEnrollmentProcessEnrollmentAssistanceHealthInsuranceFinancialAidHealthCoverageOutreachOutboundCallsOnlineHealthPlanCMSInboundCallsEnrollmentApplicationsOpenEnrollmentNewMembersPhoneCalls

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Top Enrollment Specialist Skills

  1. Medicare Advantage
  2. Customer Service
  3. Member Eligibility
You can check out examples of real life uses of top skills on resumes here:
  • Enrolled participants into their appropriate Medicare Advantage Plans.
  • Interact with internal and external customers to provide claims information, customer service, and/or membership support.
  • Determined member eligibility prior to enrollment into plan.
  • Educate benefit administrators on processes and procedures for new hires, changes and terminations of employees.
  • Performed data entry/order entry duties in cooperation with corporate guidelines.

Top Enrollment Specialist Employers

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