Enrollment specialist resume examples for 2025
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How to write an enrollment specialist resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in enrollment specialist-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the enrollment specialist position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical enrollment specialist skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on an enrollment specialist resume:
- Customer Service
- Patients
- Data Entry
- Health Insurance
- Enrollment Process
- Outbound Calls
- Medicare Advantage
- Financial Aid
- Inbound Calls
- CMS
- HIPAA
- Health Coverage
- Open Enrollment
- PowerPoint
- Enrollment Applications
- HR
- Health Plan
- Marketplace
- Community Events
- Hippa
- Salesforce
- Customer Inquiries
- EDI
- PCP
- Google Drive
- Enrollment Issues
- Computer System
- HMO
- Admissions Process
- Process Applications
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How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the enrollment specialist.
How to write enrollment specialist experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are effective examples from enrollment specialist resumes:
Work history example #1
Enrollment Specialist
Publix
- Maintained satisfactory shelf conditions through stocking, maintain department cleanliness and monitor temperatures.
- Managed 401(k), COBRA, and FSA administration, communicating updates, and effectively maintaining accurate monthly records.
- Developed strong communication and relationships with vendors and corporate buying office regarding specific needs, opportunities, and growth opportunities.
- Coordinated client feedback via internet onto analysis spreadsheet capturing client complaints, immediately initiating corrective measures.
- Initiated any required pre-certification/referrals for the correct CPT and ICD-10 codes in a timely manner and followed up if needed.
Work history example #2
Billing Administrator
Sprint
- Developed, coordinated, wrote, edited, and proofread internal monthly newsletters/weekly PowerPoint presentations Accomplishments/Rewards.
- Helped install new accounts Setup long distance service for Sprint Customers
- Assisted in SOX 404 compliance and perform audits on CRB 15 Critical Transactions and Datasets quarterly.
- Assisted with implementation of PeopleSoft9 upgrade for Finance departments.
- Updated tariff tables, and entered rates into trim at the end of each month.
Work history example #3
Enrollment Specialist
American International Group
- Updated all participant address changes in the Vanguard system ensuring that those address's match information in AIG's HRIS systems.
- Maintained records of contacts, accounts, and Medicare policy specifications using advanced computer applications and data bases.
- Uploaded state and CMS files and process and reconcile enrollment or eligibility discrepancies.
- Reviewed short term medical disability claims from initiation through acceptance or denial.
- Keyed application and tracking information, resolved edits and produced reports according to CMS mandated time frames.
Work history example #4
Inbound Sale Representative
Time Warner Cable Enterprises
- Served on the Communications Council for one year to keep open lines of communication between departments.
- Discussed customer needs and matched with appropriate cable, internet and telephone products.
- Consulted with customers about residential cable, internet, home phone, and home management services.
- Promoted company's merchandise and upsell
- Provided detailed information regarding services we offer, such as Cable, Internet and Residential Home phone services.
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from enrollment specialist resumes:
Bachelor's Degree in general studies
Texas A&M University - Central Texas, Killeen, TX
2008 - 2011
Highlight your enrollment specialist certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your enrollment specialist resume:
- Certified Nurse Assistant (CNA)
- Certified Billing and Coding Specialist (CBCS)
- Certified Professional, Life and Health Insurance Program (CPLHI)
- Dental Assistant (RDA)
- Certified Medical Office Manager (CMOM)
- Certified Coding Specialist (CCS)
- Medical Administrative Specialist (CMAS)
- International Accredited Business Accountant (IABA)
- Nationally Certified Medical Office Assistant (NCMOA)