Customer Service Advisor
Fort Worth, TX jobs
Job Title: Customer Service Advisor
Type: Part-Time (Potential to Move Full-Time)
Start: Immediate / By End of December
Compensation: Up to $28/hr DOE
Join a leading insurance services provider as a Customer Service Advisor. This role is perfect for a professional who thrives on helping others, loves learning, and wants to grow within a supportive, client-focused team.
What You'll Actually Be Doing:
• Provide responsive, friendly support to clients via phone, email, and chat
• Assist with insurance inquiries, policy updates, and account management
• Document client interactions and track follow-ups using internal tools
• Collaborate with team members to ensure seamless client experiences
Must-Haves (Don't Apply Without These):
• Previous customer service or client-facing experience
• Strong communication and interpersonal skills
• Professional attitude and eagerness to learn
• Ability to manage part-time hours reliably (10 hours/week)
You'll Stand Out If You…
• Have experience in insurance, financial services or similar industries
• Are comfortable using CRM or ticketing systems
• Can proactively identify ways to improve client interactions
This is a 10-hour/week contract with the potential to move to full-time.
Member Service Agent
New York, NY jobs
Spring Place is a private membership club and co-working space, connecting work, leisure, and culture for its community of global influencers, creative entrepreneurs, and industry leaders.
Role and Responsibilities
Greet members and guests warmly, checking them in and making them feel welcome
Assist members with requests, problems, concerns, complaints and/or incidents/accidents brought to the Member Services desk in an attentive, courteous, respectful, helpful and efficient manner and/or escalates to management
Manage Member Services mailbox: respond to member questions and/or concerns where applicable and/or redirecting emails; manage phone calls from guests, post mail and packages for members and staff, etc.
Ensure that member spaces and lobby areas are orderly and welcoming
Positive influence for productivity and assisting fellow teammates with incoming inquiries by providing solutions and resources to support their overall success
Maintenance of Spring Place member database (NEXUDUS profiles)
Properly maintains the daily log, by tracking completed tasks, issued keys, issued lockers and reviewing the communications log on a routine basis
Accommodates member and guest's needs by scheduling, confirming and changing reservations for conference accurately and timely; enforces cancellation policies and follows up on collections.
Ensures that all conference rooms are kept in accordance with standard operating procedures and health and safety guidelines.
Provides current and detailed information about all services and products offered by Spring Place; maximizes revenue by promoting services, solicits member and guests feedback.
Assist with various projects and related duties as assigned
Qualifications/ Skills
2+ years' relative experience in customer service
A passionate team player with excellent drive, confidence and interpersonal skills.
Experience with dealing with celebrities and high-profile events is useful.
Ability to work effectively under time constraints and deadlines
Enthusiastic, highly motivated and a proactive team player
Ability to multitask, prioritize and manage time efficiently
Excellent verbal and written communication skills
Must be able to work in a fast-paced environment
Flexible schedule including morning, afternoon, evening, weekends and holidays (if needed)
Reliable, representative, positive and enthusiastic
Please note this job description is intended to convey information essential to understanding the scope of the job and the general nature, level, and expectation of the work to be performed. It is not designed to cover a complete list of qualifications, skills, efforts, duties, responsibilities, or activities associated with this position, as they may change at any time, with or without notice.
Customer Service - Parts Advisor
Middlebury, IN jobs
Purpose: This position exists to serve as the primary point of contact for all dealers and retail customers providing aftermarket sales and parts support. Essential Functions: * Serve as main point of contact for all parts related issues from dealers and retail customers responding and addressing all inquiries appropriately with ability to handle all escalated and complicated parts questions and issues.
* Researches engineering drawings & charts, bill of materials, work orders and network documents.
* Assists dealers with part number research, price quotes, shipping options, part availability, status of existing orders and change orders.
* Researches and creates special make item part numbers, descriptions and build lists.
* Processes special order requirements for recalls, technical bulletins, product improvements and warranty no charge orders.
* Verifies accuracy and completeness of information on parts orders by having a broad understanding of all products for each brand.
* Communicates internally based on dealership and customer requests; communicates externally to convey information regarding parts availability and status.
Experience/ Knowledge:
* Customer facing experience is required.
* Prior high volume call center experience is preferred.
* Manufacturing background is preferred with knowledge of RV construction, processes, parts and warranties, Lemon Laws and recalls.
Necessary Skills & Abilities:
* Ability to learn, grow and adapt to an ever changing product environment including a broad range of company products and programs.
* Must demonstrate a desire and ability to assess problem situations and respond appropriately in professional manner.
* Strong communication skills are required with ability to mediate escalated issues and upset customers.
* Strong organizational skills with the ability to prioritize multiple tasks efficiently while maintaining a positive attitude.
* Proficient in Microsoft Office software including AX.
Work Requirements:
* This position may require sitting, standing, and working in front of a computer monitor in an office setting approximately 95% of the day.
* This position regularly requires communicating with others; use of hands and fingers to operate phone, keyboard and other office tools and equipment; reaching with hands and arms.
* Must comply with all safety procedures and protocols.
* This position is a full-time position, which may require some flexibility in hours & days worked (including Saturdays, as needed).
* Supervisory responsibilities: none.
* Remote work: not available. This position works from a Call Center located in Middlebury, Indiana.
* Regular attendance is required.
* Management reserves the right to assign or reassign duties and responsibilities to this job at any time.
Winner's Circle - Customer Service
Syracuse, NY jobs
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
* Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
* Provides game assistance by promptly notifying Support Technicians or Management as needed.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Practices proper cost controls by accurately weighing tickets and scanning merchandise.
* Responsible for stocking, displaying and securing merchandise in all storage areas.
* Responsible for the reconciliation of tickets and merchandise inventory.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
* Properly positions and set up displays to increase Guest traffic and promote sales.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Must be at least 16 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Be friendly and able to smile frequently.
* Work days, nights, and/or weekends as required.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $15 - $16.5 per hour
Salary Range:
15
* 16.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyWinner's Circle - Customer Service
Palm Springs, CA jobs
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
* Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
* Provides game assistance by promptly notifying Support Technicians or Management as needed.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Practices proper cost controls by accurately weighing tickets and scanning merchandise.
* Responsible for stocking, displaying and securing merchandise in all storage areas.
* Responsible for the reconciliation of tickets and merchandise inventory.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
* Properly positions and set up displays to increase Guest traffic and promote sales.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Must be at least 16 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Be friendly and able to smile frequently.
* Work days, nights, and/or weekends as required.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $16 - $17.5 per hour
Salary Range:
16
* 17.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyAutomotive Service Advisor
Aurora, CO jobs
Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Benefits/Perks
Paid time off
Stable working hours
Excellent Training - with opportunities for training and career advancement
Medical, dental, vision
Competitive wages
Job SummaryAre you ready to join the winning team? At Aurora Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.
Our Service Advisors act as the primary point of contact between customers and the service department. This role is pivotal in ensuring customer satisfaction by accurately understanding customer needs, recommending services and repairs, and providing detailed explanations of work performed and associated costs. The advisor facilitates a smooth service experience by coordinating with technicians, managing service schedules, and following up on the progress of repairs or maintenance. This role demands a balance between technical understanding and the ability to communicate effectively, ensuring customers receive both excellent service and comprehensible advice on their vehicle's needs. A Service Advisor must be confident and capable of advising on Retail Tires, Oil Changes, Preventative Maintenance, Medium Truck, TBR, Ag and Basic Mechanical.
Responsibilities
Perform All Duties and skills of a Service Advisor
Understand the skills and processes of Service Technician II (Retail & Commercial)
Conducting an in-depth inspection of the customer's vehicle to identify apparent tire and level II mechanical issues.
Documenting the customer's concerns and collecting relevant information.
Recommending tires and basic services based on the vehicle's condition and the customer's concerns.
Providing clear explanations of recommended tires and/or services, including costs and timeframes.
Providing customers with accurate cost estimates for proposed tires and/or basic services.
Scheduling of tires and basic mechanical service
Higher level of communication with service technicians and customers.
Suggest preventive maintenance services and upsell additional services when appropriate.
Educating customers about the importance of routine maintenance.
Ordering necessary Tires for customers.
Understanding inventory and ensuring the availability of required tires.
Educating customers on tire and basic service best practices and answering questions.
Qualifications
High School Diploma or Equivalent
Technical or vocational training courses in automotive repair, tire technology, or a related field a plus
Willingness to pursue TIA certification with company support and assistance
Valid driver's license and acceptable driving record required
Prior experience in a customer service role, ideally within the automotive or related industries, demonstrating the ability to handle customer inquiries and resolve issues effectively.
Experience in or knowledge of the automotive industry, including an understanding of basic automotive maintenance and repair procedures.
Excellent verbal and written communication skills to clearly and effectively interact with customers and relay information between customers and technicians.
Strong focus on delivering high-quality customer service, with the ability to listen to customer needs, empathize with their concerns, and ensure a positive service experience.
Ability to manage multiple tasks and appointments efficiently, maintaining accurate records and schedules.
Proficiency in using computer systems, including POS software, appointment scheduling software, and basic office software (e.g., Microsoft Office).
The ability to upsell services and products based on vehicle condition and customer needs.
Company OverviewAre you ready to join the winning team? At Aurora Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us. Compensation: $60,000.00 - $75,000.00 per year
Careers
At Point S Tire, our employees become like family. We believe in investing in the future of our employees and developing them to grow with our organization.
Auto-ApplyAutomotive Service Advisor
Willow Grove, PA jobs
Drive Your Career Forward with AAA Club Alliance!
Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an Automotive Service Advisor to be the connection point between our customers and our skilled in-shop technicians.
In this role, you'll guide customers through the repair process with confidence and care - ensuring they fully understand their service needs, building trust, and delivering an exceptional customer experience at every step. If you thrive in a fast-paced environment and enjoy helping people, this is your chance to shine with a company that values excellence, teamwork, and your career growth.
Apply today and take the first step toward an exciting career with AAA!
Location: 2506 W Moreland Rd, Willow Grove, PA 19090
What We Offer:
Competitive Pay: $21.55 to $23.55/hour. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
Additional earning potential through monthly performance bonuses, spiffs, and contests!
Schedule: Full-time, 5 days/week (Mondays, Fridays & Saturdays are often required). Sundays off every week, plus one other day off based on business needs.
Career development opportunities supported by ongoing training and advancement paths within AAA.
Your Impact as an Automotive Service Advisor:
Greet customers, answer calls, and schedule appointments promptly and courteously.
Review recommended repairs and services with customers to ensure clarity and understanding.
Communicate updates if costs, timing, or scope of work change, documenting approvals accurately.
Distribute work to shop technicians and track progress to ensure timely, high-quality results.
Coordinate warranty repairs, towing services, shuttles, or rental vehicles as needed.
Monitor upcoming inspection and maintenance schedules, proactively notifying customers when service is due.
Other duties as assigned.
What You'll Bring:
High School Diploma or equivalent.
Prior experience in the automotive industry preferred, or at least three years in a fast-paced customer service/sales role with a strong record of success.
Knowledge of automotive technology and ability to communicate service needs clearly to customers and technicians.
ASE Service Advisor Certification a plus, but not required.
Valid driver's license.
Strong communication skills for collaborating with the team.
Authorized to work in the USA.
Ability to pass pre-employment screenings if offered a position (background check, drug screening).
Full time Associates are offered a comprehensive benefits package that includes:
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
Auto-ApplyWinner's Circle - Customer Service
Long Beach, CA jobs
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
* Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
* Provides game assistance by promptly notifying Support Technicians or Management as needed.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Practices proper cost controls by accurately weighing tickets and scanning merchandise.
* Responsible for stocking, displaying and securing merchandise in all storage areas.
* Responsible for the reconciliation of tickets and merchandise inventory.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
* Properly positions and set up displays to increase Guest traffic and promote sales.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Must be at least 16 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Be friendly and able to smile frequently.
* Work days, nights, and/or weekends as required.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $16 - $17.5 per hour
Salary Range:
16
* 17.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyWinner's Circle - Customer Service
Miami, FL jobs
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
* Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
* Provides game assistance by promptly notifying Support Technicians or Management as needed.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Practices proper cost controls by accurately weighing tickets and scanning merchandise.
* Responsible for stocking, displaying and securing merchandise in all storage areas.
* Responsible for the reconciliation of tickets and merchandise inventory.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
* Properly positions and set up displays to increase Guest traffic and promote sales.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Must be at least 16 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Be friendly and able to smile frequently.
* Work days, nights, and/or weekends as required.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $12 - $14.75 per hour
Salary Range:
12
* 14.75
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyAutomotive Service Advisor
Cincinnati, OH jobs
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine!
As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today!
Location Address: 5977 Harrison Avenue, Cincinnati, OH 45248
At AAA, your success is our success. As an Automotive Service Advisor, we can offer you:
The starting base compensation for this position is $21.50/hr. In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year!
Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
What our Automotive Service Advisors do:
Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner.
Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs.
Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs.
Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards.
Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer.
Other duties as assigned.
What you will need to succeed:
High School Diploma or equivalent.
Previous experience in the automotive industry strongly preferred, along with three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.
Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians.
ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required!
Valid Driver's License.
Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position.
Authorized to work in the USA.
Full time Associates are offered a comprehensive benefits package that includes:
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
Auto-ApplyAutomotive Service Advisor
Middletown, NJ jobs
Drive Your Career Forward with AAA Club Alliance!
Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an Automotive Service Advisor to be the connection point between our customers and our skilled in-shop technicians.
In this role, you'll guide customers through the repair process with confidence and care - ensuring they fully understand their service needs, building trust, and delivering an exceptional customer experience at every step. If you thrive in a fast-paced environment and enjoy helping people, this is your chance to shine with a company that values excellence, teamwork, and your career growth.
Apply today and take the first step toward an exciting career with AAA!
Location: 889 Route 35, Middletown, NJ 07748
What We Offer:
Competitive Pay: $23.70 - $25.70/hour. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
Additional earning potential through monthly performance bonuses, spiffs, and contests!
Schedule: Full-time, 5 days/week (Mondays, Fridays & Saturdays are often required). Sundays off every week, plus one other day off based on business needs.
Career development opportunities supported by ongoing training and advancement paths within AAA.
Your Impact as an Automotive Service Advisor:
Greet customers, answer calls, and schedule appointments promptly and courteously.
Review recommended repairs and services with customers to ensure clarity and understanding.
Communicate updates if costs, timing, or scope of work change, documenting approvals accurately.
Distribute work to shop technicians and track progress to ensure timely, high-quality results.
Coordinate warranty repairs, towing services, shuttles, or rental vehicles as needed.
Monitor upcoming inspection and maintenance schedules, proactively notifying customers when service is due.
Other duties as assigned.
What You'll Bring:
High School Diploma or equivalent.
Prior experience in the automotive industry preferred, or at least three years in a fast-paced customer service/sales role with a strong record of success.
Knowledge of automotive technology and ability to communicate service needs clearly to customers and technicians.
ASE Service Advisor Certification a plus, but not required.
Valid driver's license.
Strong communication skills for collaborating with the team.
Authorized to work in the USA.
Ability to pass pre-employment screenings if offered a position (background check, drug screening).
Full time Associates are offered a comprehensive benefits package that includes:
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
Auto-ApplyCustomer Service - Winner's Circle
Phoenix, AZ jobs
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
* Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
* Provides game assistance by promptly notifying Support Technicians or Management as needed.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Practices proper cost controls by accurately weighing tickets and scanning merchandise.
* Responsible for stocking, displaying and securing merchandise in all storage areas.
* Responsible for the reconciliation of tickets and merchandise inventory.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
* Properly positions and set up displays to increase Guest traffic and promote sales.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Must be at least 16 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Be friendly and able to smile frequently.
* Work days, nights, and/or weekends as required.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
14.7
* 16.2
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyAutomotive Service Advisor
Clifton Heights, PA jobs
Drive Your Career Forward with AAA Club Alliance!
Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an Automotive Service Advisor to be the connection point between our customers and our skilled in-shop technicians.
In this role, you'll guide customers through the repair process with confidence and care - ensuring they fully understand their service needs, building trust, and delivering an exceptional customer experience at every step. If you thrive in a fast-paced environment and enjoy helping people, this is your chance to shine with a company that values excellence, teamwork, and your career growth.
Apply today and take the first step toward an exciting career with AAA!
Location: 5233 W Baltimore Pike, Clifton Heights, PA 19018
What We Offer:
Competitive Pay: $21.55 - $23.55/hour. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
Additional earning potential through monthly performance bonuses, spiffs, and contests!
Schedule: Full-time, 5 days/week (Mondays, Fridays & Saturdays are often required). Sundays off every week, plus one other day off based on business needs.
Career development opportunities supported by ongoing training and advancement paths within AAA.
Your Impact as an Automotive Service Advisor:
Greet customers, answer calls, and schedule appointments promptly and courteously.
Review recommended repairs and services with customers to ensure clarity and understanding.
Communicate updates if costs, timing, or scope of work change, documenting approvals accurately.
Distribute work to shop technicians and track progress to ensure timely, high-quality results.
Coordinate warranty repairs, towing services, shuttles, or rental vehicles as needed.
Monitor upcoming inspection and maintenance schedules, proactively notifying customers when service is due.
Other duties as assigned.
What You'll Bring:
High School Diploma or equivalent.
Prior experience in the automotive industry preferred, or at least three years in a fast-paced customer service/sales role with a strong record of success.
Knowledge of automotive technology and ability to communicate service needs clearly to customers and technicians.
ASE Service Advisor Certification a plus, but not required.
Valid driver's license.
Strong communication skills for collaborating with the team.
Authorized to work in the USA.
Ability to pass pre-employment screenings if offered a position (background check, drug screening).
Full time Associates are offered a comprehensive benefits package that includes:
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
Auto-ApplyWinner's Circle - Customer Service
Arlington, TX jobs
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
* Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
* Provides game assistance by promptly notifying Support Technicians or Management as needed.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Practices proper cost controls by accurately weighing tickets and scanning merchandise.
* Responsible for stocking, displaying and securing merchandise in all storage areas.
* Responsible for the reconciliation of tickets and merchandise inventory.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
* Properly positions and set up displays to increase Guest traffic and promote sales.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Must be at least 16 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Be friendly and able to smile frequently.
* Work days, nights, and/or weekends as required.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $7.25 - $12.75 per hour
Salary Range:
7.25
* 12.75
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyFamily Service Advisor
San Diego, CA jobs
Job Description
Join NorthStar as a Family Service Advisor (Sales) at Greenwood Memorial Park, San Diego, CA
At NorthStar, we're redefining how families honor and celebrate the lives of their loved ones. As a Family Service Advisor at San Diego, CA. You won't just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.
What We Look For
Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life's most sensitive moments.
Creatively, we value innovation. You'll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales-anticipating needs and delivering results.
What You Can Expect
Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.
Compensation that reflects your character and drive!
Exceptional Total Rewards Package
Uncapped Commission Program - You control your income
Comprehensive Insurance Options
Medical, Dental, Vision
Life & AD&D
Disability Coverage
401(k) with Company Match
Tuition Reimbursement
Funeral & Cemetery Benefits
Employee Referral Bonuses
Recognition Programs & Annual Awards Trips
Requirements
Must successfully pass a criminal background check.
Possess a valid driver's license with a clean motor vehicle record (MVR).
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#sales
#INDCORE1
Family Service Advisor
San Diego, CA jobs
Join NorthStar as a Family Service Advisor (Sales) at Greenwood Memorial Park, San Diego, CA At NorthStar, were redefining how families honor and celebrate the lives of their loved ones. As a Family Service Advisor at San Diego, CA. You wont just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.
What We Look For
* Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during lifes most sensitive moments.
* Creatively, we value innovation. Youll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
* Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative salesanticipating needs and delivering results.
What You Can Expect
* Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
* Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
* Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
* Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.
Compensation that reflects your character and drive!
Exceptional Total Rewards Package
* Uncapped Commission Program You control your income
* Comprehensive Insurance Options
* Medical, Dental, Vision
* Life & AD&D
* Disability Coverage
* 401(k) with Company Match
* Tuition Reimbursement
* Funeral & Cemetery Benefits
* Employee Referral Bonuses
* Recognition Programs & Annual Awards Trips
Requirements
* Must successfully pass a criminal background check.
* Possess a valid drivers license with a clean motor vehicle record (MVR).
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#sales
#INDCORE1
Family Service Advisor
Hayward, CA jobs
Job Description
NorthStar Memorial Group is seeking a dynamic Salesperson at Chapel of the Chimes in Hayward. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales teams are go-getters; we lead the industry with personalized options for families to honor their loved ones.
What you can expect working for NorthStar Memorial Group at Chapel of the Chimes in Hayward:
Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.
Compensation that reflects your character and drive!
Consistently ranked as one of Selling Power's Top 50 Companies to Sell For, we offer sales careers that reward your impact on others and provide income potential to transform your own life. We recognize and reward the dedication, determination, and commitment you bring to the table allowing you to build a successful and fulfilling career with unlimited growth potential.
Qualifications
Creative, outgoing, and energetic
Valid driver's license and reliable transportation
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#sales
#INDCORE1
Family Service Advisor
Hayward, CA jobs
NorthStar Memorial Group is seeking a dynamic Salesperson at Chapel of the Chimes in Hayward. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales teams are go-getters; we lead the industry with personalized options for families to honor their loved ones.
What you can expect working for NorthStar Memorial Group at Chapel of the Chimes in Hayward:
* Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
* Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
* Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
* Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.
Compensation that reflects your character and drive!
Consistently ranked as one of Selling Powers Top 50 Companies to Sell For, we offer sales careers that reward your impact on others and provide income potential to transform your own life. We recognize and reward the dedication, determination, and commitment you bring to the table allowing you to build a successful and fulfilling career with unlimited growth potential.
Qualifications
* Creative, outgoing, and energetic
* Valid driver's license and reliable transportation
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#sales
#INDCORE1
Licensed Investment Services Consultant - PNC Wealth Management
Pittsburgh, PA jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Licensed Investment Services Consultant within PNC Wealth Management, you can be located throughout the PNC Footprint.
The Investment Services Consultant (ISC) role within PNC Wealth Management acts as a phone-based sales and service financial advisor within our fast-paced Investment Center. You will be aligned with branch partners from your assigned offices who refer clients seeking advice and guidance. You will engage with clients from the PNC Investment Center book of business to understand their goals and objectives, and recommend investment solutions tailored to their individual situation and needs.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Actively and regularly coaches and educates internal eco partners to drive investment visibility, identify investment opportunities, and lead team on actions to achieve investment results. Has regular and effective communication with internal and external partners to build strong relationships that drive referral activity. Make referrals to internal business partners as appropriate.
+ Promotes PNC's products and services to existing and prospective clients held either collectively in a book of business or through referred opportunities, demonstrating how PNC can help them achieve their financial goals. Identifies opportunities through meaningful conversations with customers. Develop and implement investment and insurance strategies and provide sound guidance for clients by recommending the best products to support such strategies. Applies product and procedural knowledge to solve client problems appropriately and efficiently. Owns and manages the end-to-end client experience, efficiently handling service transactions and identifying and executing sales opportunities. Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Meets service level agreements on lead and referral follow up as it relates to service and sales opportunities.
+ Adheres to all applicable laws, regulations, policies and guidelines while maintaining accurate, complete and timely documentation for transactional activity completed on client accounts.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Client Prospecting, Client Relationship Building, Credit Risk Analysis, Customer Engagement, Financial Analysis, Financial Modeling, Investment Banking, Public Speaking, Relationship Building, Relationship Management
**Competencies**
Accuracy and Attention to Detail, Coaching Others, Customer Experience Management., Customer Retention, Effective Communications, Knowledge Of Customers, Matrix Management, Problem Solving, Products and Services, Prospecting, Relationship Management, Value Selling
**Work Experience**
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Associates
**Certifications**
No Required Certification(s)
**Licenses**
FINRA Series 7, 66 (or 63 & 65) required. Life and Health Insurance required.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Membership Service Consultant
Los Angeles, CA jobs
The Los Angeles Football Club (LAFC) is an MLS soccer club serving the greater Los Angeles area. LAFC is dedicated to building a world-class soccer club that represents the diversity of Los Angeles and is committed to delivering an unrivaled experience for fans. LAFC's ownership group is comprised of local leaders and innovators of industry with intellectual capital, financial prowess, operations expertise, and success in the fields of entertainment, sports, technology, and media. LAFC is invested in the world's game and Los Angeles, constructing, and developing the 22,000 seat BMO Stadium and a top-flight training center on the campus of Cal-State Los Angeles.
POSITION SUMMARY
The Membership Service Consultant position is responsible for renewing, cross selling, and engaging current LAFC season ticket members. Each Membership Service Consultant has a book of business ranging from 300-400 season ticket members. This role is responsible for providing best-in-class service to their respective accounts to ensure renewals. Service duties include but are not limited to resolving in-game issues, invitations to exclusive member events, and follow-up sales meetings for upgrades or add on to pre-existing plans.
This role reports to our Manager, Membership Service. Compensation for this role includes an hourly rate as well as additional opportunities through commission.
LAFC is currently operating on a hybrid work model with a minimum of 2 in-office days per week. Please note that this may vary by role, and your scheduled in-office days are up to the discretion of your supervisor.
ESSENTIAL FUNCTIONS
In person meetings with respective account members on event and non-event days to ensure membership expectations are being met and fulfilled for all MLS and non-MLS events at BMO Stadium.
Partner with department manager to develop and execute exclusive events for current season ticket members.
Build and maintain positive relationships with respective accounts and members.
Leverage relationships with current account holders to gain referrals resulting in potential new business.
Prospect and execute meetings with influential business leaders in the Greater Los Angeles area.
Responsible for completion of individual metrics set each week by department manager.
Participate in networking and development events - including but not limited to clinics, speaker series, etc. Note some events take place after business hours.
Responsible for ticket and account resolutions and inquiries.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attend Club sponsored charity events within the local community.
Other tasks and duties as assigned by Supervisor/Management.
QUALIFICATIONS
Bachelor's degree from an accredited College or University required, major in Business or Sports Management preferred.
Minimum of 2 years related work experience required, with a major sports team preferred.
Exceptional organizational and time management skills with the ability to multitask and execute in a timely manner.
Must be flexible with the ability to adapt in a fast-paced work environment with challenging demands and frequent changes.
Ability to maintain a high level of confidentiality at all times.
Must possess a professional demeanor and have the ability to interact with all levels of the organization and outside contacts.
Ability to communicate efficiently and effectively - both verbal and written.
Proficient in Microsoft Office - specifically Word, Excel, PowerPoint, Outlook.
Must be able to work nights, weekends, and holidays, as the event calendar requires.
Bilingual in Korean is a plus.
SALARY RANGE
At LAFC, we carefully consider a wide range of factors to determine a fair and equitable compensation package. The final offer amount will consider a wide range of factors that are considered in making compensation decisions including, but not limited to skill sets; relevant experience and training. Pursuant to state and local pay disclosure guidelines, the compensation for this role is $21.51 per hour. This role is eligible for additional compensation through commission.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.
Auto-Apply