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Customer Assistant jobs at Enterprise Holdings

- 6683 jobs
  • Sr. Customer Assistance Representative- Wooster

    Enterprise Rent-A-Car 4.4company rating

    Customer assistant job at Enterprise Holdings

    Get on the fast track to a more rewarding career with Enterprise Rent-A-Car. National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multi-billion dollar industry leader that is rapidly expanding and growing. At Enterprise, National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. This role is available as fulltime with the following schedule: ScheduleMonday: 7:30AM-5:00PM (1HR LUNCH) Tuesday: 7:30AM-5:00PM (1HR LUNCH) Wednesday: 7:30AM-5:00PM (1HR LUNCH) Thursday: 7:30AM-5:00PM (1HR LUNCH) Friday: 7:30AM-5:00PM (1HR LUNCH) This position will be located at 5590 Cleveland Rd Wooster, Ohio 44691 Pay for this position is: $16.50 / hour Responsibilities * Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors * Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned * Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone * Meet and greet customers in a friendly and timely manner * Provide directions and general assistance * Assist to assess condition of rental upon return * Process returns, check-ins and exit kiosk transactions * Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed * Understand and communicate rental terms and conditions, vehicle features and other services * May sell optional protection products, upgrades, fuel options and other additional equipment * Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance * Clean vehicle interior and exterior by hand or by operating washing equipment when needed * Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing * Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications * Must be at least 18 years old * High school diploma or GED equivalent required * Must have at least 1 year prior customer service retail or administrative support experience * Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years * No drug or alcohol related conviction on driving record in the past 5 years * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Apart from religious observation, must be able to work the following schedule(s) * Monday: 7:30AM-5:00PM (1HR LUNCH) Tuesday: 7:30AM-5:00PM (1HR LUNCH) Wednesday: 7:30AM-5:00PM (1HR LUNCH) Thursday: 7:30AM-5:00PM (1HR LUNCH) Friday: 7:30AM-5:00PM (1HR LUNCH)
    $16.5 hourly Auto-Apply 60d+ ago
  • Emerald Club Service Specialist-Cleveland Hopkins Airport 396N

    Enterprise Rent-A-Car 4.4company rating

    Customer assistant job at Enterprise Holdings

    The National Brand of Enterprise Mobility has an exciting opportunity for an Emerald Club Service Specialist at the Cleveland Hopkins Airport (19601 Maplewood Ave. Cleveland, OH 44135). The Emerald Club Service Specialist will provide professional, superior, friendly, efficient service during all interaction and service delivery with Emerald Club Members as it applies to this position. Responsible for greeting and fulfilling the needs of Emerald Club members including appropriate vehicle selection as determined by the Emerald Club program guidelines, with speed and accuracy. The schedule for this position is: Sunday 11:00am-7:30pm (30 min lunch) Monday 6:00am-2:30pm (30 min lunch) Tuesday OFF Wednesday OFF Thursday 6:00am-2:30pm (30 min lunch) Friday 6:00am-2:30pm (30 min lunch) Saturday 6:00am-2:30pm (30 min lunch) The pay for this position is $17/hour. Responsibilities * Welcome Emerald Club members using prescribed, appropriate dialogue as they arrive on the lot making them feel valued and welcome * Provide information in a professional and courteous manner * Assist members with questions and concerns and provide resolution as necessary * Review daily game plan in preparation for Emerald Service delivery * Review reservation manifest for special requests * Work proactively with Drivers, Auto Detailers, Return Agents and Managers to ensure proper vehicle supply * Maintain clean, low mileage fleet mix that meets Emerald Club requirements * Complete vehicle inspections in accordance with priority guidelines * Ensure that vehicle hangtags are completed correctly * Return failed inspection units back to production for re-cleaning and Auto Detailer coaching * Facilitate Change of Equipment (COE) vehicles or additional equipment to meet customer's needs * Serve as a knowledgeable expert on the Emerald Club program, including marketing initiatives and various methods of delivery (MOD), and all Levels of Service (LOS) * Understand and utilize radio communication codes in a professional manner * Keep aisle area organized and clean for ease of access and appearance of the facility * Direct customers to the exit booth, provide local directions, maps and return directions as needed; Offer assistance with luggage as needed * Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers * Document and communicate customer service issues to management * Identify and communicate areas of opportunity for improved Emerald Club service delivery * Thank Emerald Club members using the prescribed dialogue * Provide all customers with undivided attention while assisting them at the counters * Seek to improve job performance through self-assessment, skill development, training and goal setting * Maintain a regular and reliable level of attendance and punctuality * Perform miscellaneous job-related duties as assigned To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, including any physical demands. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Qualifications * Must be at least 18 years old * High School Diploma or G.E.D. required * Must have a minimum of 2+ years of customer service experience * Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI) * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
    $17 hourly Auto-Apply 15d ago
  • Customer Service Associate

    Raising Cane's 4.5company rating

    Concord, NH jobs

    Starting hiring pay at: $17.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program *Must satisfy hours requirement per year **Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE
    $17 hourly 2d ago
  • Leisure Reservations Agent

    Marriott International, Inc. 4.6company rating

    Naples, FL jobs

    Additional Information Job Number25197833 Job CategoryFood and Beverage & Culinary LocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management POSITION SUMMARY Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $25k-31k yearly est. 2d ago
  • Customer Loyalty Representative - FT

    Avis Budget Group 4.1company rating

    Kailua, HI jobs

    $19.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If you're bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have the job for you! We are seeking passionate, energetic and friendly people, like you, to join our Avis Budget Group enterprise. What You'll Do: In this outdoor role, you will assist our frequent, premiere customers at our airport operations. This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience. Perks You'll Get: Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Engaging personality, effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to sit, stand and type for prolonged periods and drive a variety of vehicles. Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Kailua KonaHawaiiUnited States of America
    $19.5 hourly Auto-Apply 2d ago
  • Customer Exit Representative - PT

    Avis Budget Group 4.1company rating

    Urban Honolulu, HI jobs

    $18.50/hour Shift Premium may Apply Immediately hiring! If you're bored sitting behind a desk all day in a call center or working as a cashier in a retail store, join our high-energy Avis Budget Group enterprise. What You'll Do: You will assist our customers as they exit our airport rental locations, this may include, depending on location, checking driver's licenses and rental agreements, checking vehicles for damage, entering information in a handheld device or computer, offering customers additional products and services, all while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors or in an exit booth Flexibility to work all shifts Must be able to type, sit or stand for prolonged periods and enter/exit or drive vehicles Must 18 years of age and leally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. HonoluluHawaiiUnited States of America
    $18.5 hourly Auto-Apply 5d ago
  • Customer Loyalty Representative - FT

    Avis Budget Group 4.1company rating

    Lihue, HI jobs

    $21.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If you're bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have the job for you! We are seeking passionate, energetic and friendly people, like you, to join our Avis Budget Group enterprise. What You'll Do: In this outdoor role, you will assist our frequent, premiere customers at our airport operations. This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience. Perks You'll Get: Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Engaging personality, effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to sit, stand and type for prolonged periods and drive a variety of vehicles. Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. LihueHawaiiUnited States of America
    $21 hourly Auto-Apply 3d ago
  • Engagement & Retention Specialist

    Avis Budget Group 4.1company rating

    Urban Honolulu, HI jobs

    Engagement and Retention Specialist Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. The Impact you'll make: The HR Engagement and Retention Specialist will work to help establish ABG as the employer of choice by implementing employee engagement strategies; promoting the ABG culture, value and brand; and by creating an exceptional and inclusive employee experience. Under the guidance of the Human Resources Director and working closely with Operations Leadership, Talent Acquisition, and HRBPs, this role will be responsible for helping to develop and maintain programs, policies, and practices focused on retention, onboarding, orientation, and training. What you'll do: Ensure retention and engagement strategies are locally put into practice efficiently and effectively Assist o peration teams with orientation and onboarding of new employees through the development and enhancement of tools and resources to facilitate the implementation of processes and procedures to improve the new hire experience Conduct stay interviews with goal of enhancing employee retention strategies Use employee survey data to assess engagement, enhance processes, and develop action plans Assist operations management with conducting, tracking, and or evaluating training for associates Organize virtual and in-person trainings and events to promote employee engagement and help employees feel connected Support diversity, equity and inclusion initiatives especially as it relates to onboarding and retention Responsible for tracking employee turnover and focusing on new hire retention at assigned locations Conduct periodic pulse surveys and quickly aggregate data to help provide leading insights into potential turnover Collaborate with Operations and HRBPs to look for creative ways to engage, recognize and communicate with the workforce Partner with Operations, Talent Acquisition, and HRBPs to engage with new hires prior to Day 1 and to help coordinate the hand off of the new hire to the Operations Team Performs similar or related duties as assigned or requested What we're looking for: Bachelor's degree required - Business, HR majors highly preferred Entry level to 2 years of experience in HR, Talent Acquisition, operations or similar field Personable and caring person, because relationship building is of utmost importance! Good interpersonal skills including excellent written and verbal communication skills Creativity in developing programs and methods Have a level of empathy that demonstrates the ability to determine what is most important to their audience and work to deliver on expectations Excellent time and task management skills Good collaboration and team building skills, with ability to work with all levels and roles of an organization effectively Passionate about people and have a strong belief in all employees ability and potential to succeed Ability to adapt to changing priorities and deadlines Attention to detail and ability to maintain confidentiality in HR matters is essential Excellent analytical skills Knowledge or experience with Workday is an asset Proficient with Microsoft Suite of products Familiar with various social media platforms and willingness to learn other platforms that can be used to engage with employees Perks you'll get: Use of a new company vehicle which includes gas, insurance and maintenance Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages Contribute up to $270 as a tax-free benefit for public transportation or parking expenses 401(k) Retirement Plan with company matched contributions Full training to learn the business and enhance professional skills Employee discounts, including discounted prices on the purchase of Avis/Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more Community involvement opportunities * The annual starting salary for this position is $55,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The fine print: Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. HonoluluHawaiiUnited States of America
    $55k yearly Auto-Apply 2d ago
  • Customer Service Representative - FT

    Avis Budget Group 4.1company rating

    Kahului, HI jobs

    $19.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. KahuluiHawaiiUnited States of America
    $19.5 hourly Auto-Apply 2d ago
  • Customer Service Representative - PT

    Avis Budget Group 4.1company rating

    Urban Honolulu, HI jobs

    $18.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. HonoluluHawaiiUnited States of America
    $18.5 hourly Auto-Apply 2d ago
  • Customer Service Representative - PT

    Avis Budget Group 4.1company rating

    Miami, FL jobs

    $14.00/hour Monthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. MiamiFloridaUnited States of America
    $14 hourly Auto-Apply 3d ago
  • Customer Service Representative - PT

    Avis Budget Group 4.1company rating

    Fort Lauderdale, FL jobs

    $14.00/hour Monthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Fort LauderdaleFloridaUnited States of America
    $14 hourly Auto-Apply 4d ago
  • National Support Center Rep

    Six Flags Corporate 4.1company rating

    Arlington, TX jobs

    Summary: The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country! Availability: 8 am to 5pm, 11am-8pm, and 4pm to 1am shifts. Full week schedule available, weekends required. Tuesdays & Wednesdays off or Wednesdays & Thursdays off. You'll contribute to our mission by: Supporting the Six Flags Mantra - Friendly, Clean, Fast, and Safe Service Talking with guests and answering questions regarding park policies and procedures Resolving guest complaints and concerns in a friendly and professional manner You'll do it with your: Proficiency in computer skills in Microsoft Office and Windows OS are required Basic to intermediate Salesforce's experience Ability to communication via phone, chat and email to resolve concerns Strong work ethic, attention to detail, and a commitment to safety Ability to interact in a professional and positive manner Problem-solving skill Excellent written and verbal communication skills Sense of urgency and fun Friendly, outgoing personality, and ability to address guest concerns with empathy Ability to read, speak, write, and understand the English language
    $23k-29k yearly est. Auto-Apply 1d ago
  • Greeter - Customer Service

    Buffalo Wild Wings 4.3company rating

    Williamsburg, VA jobs

    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime. GAME TIME ENERGY, LIFETIME EXPERIENCE As a Greeter, you will create legendary experiences by engaging with guests as they enter the restaurant. You'll manage waitlists and ensure that guests are seated in an efficient and effective manner, all while providing superior guest service. HOME OF THE GREATEST OF ALL TIMES Buffalo Wild Wings fuels moments worth sharing for our guests and for our team members. And, when that means access to all these benefits and the game is always on well, thats just another day at the office. Weekly Pay Flexible Schedule Shift meal discount and family dining discount* Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests YOU GOT THIS You are 16 years of age (or higher, per applicable law). You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills. Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here. Buffalo Wild Wings, Inc. is an equal opportunity employer. *Subject to availability and certain eligibility requirements. RequiredPreferredJob Industries Other
    $28k-53k yearly est. 47d ago
  • Reservation Agent: Full Time / Part Time

    Sabre 4.7company rating

    Orlando, FL jobs

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG. Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide. A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call. What does a Customer Service Reservation Agent do? Assist our guest and travel agents with their vacation needs via inbound calls Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels Answer inquiries pertaining to the resorts' amenities, services, and policies Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc Why Hospitality Solutions? Monthly Recognition & Incentives for Top Performers Health Benefits start on Day One (Full Time Agent) Paid Training 5 weeks PTO (Full Time Agent) Job Requirements Who are we are looking for? 1+ years of related experience preferred Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts) HS Diploma/GED or equivalent required Passion to provide a great customer experience This position pays a base of $15.00 hourly - increased pay rate for afternoon and evening shifts. Great bonus potential! We have opportunities available for part time and full time in Orlando, Florida Reasonable Accommodation Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at ****************************. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Affirmative Action Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW #LI-Hybrid#LI-KN1
    $15 hourly Auto-Apply 37d ago
  • Reservation Agent: Full Time / Part Time

    Sabre 4.7company rating

    Orlando, FL jobs

    Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! _NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG._ Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide. A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call. What does a Customer Service Reservation Agent do? + Assist our guest and travel agents with their vacation needs via inbound calls + Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels + Answer inquiries pertaining to the resorts' amenities, services, and policies + Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc Why Hospitality Solutions? + Monthly Recognition & Incentives for Top Performers + Health Benefits start on Day One (Full Time Agent) + Paid Training + 5 weeks PTO (Full Time Agent) Job Requirements Who are we are looking for? + 1+ years of related experience preferred + Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts) + HS Diploma/GED or equivalent required + Passion to provide a great customer experience This position pays a base of $15.00 hourly - increased pay rate for afternoon and evening shifts. Great bonus potential! We have opportunities available for part time and full time in Orlando, Florida Reasonable Accommodation Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at *************************** Affirmative Action Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW Stay connected with Sabre Careers
    $15 hourly 60d+ ago
  • Reservations Agent

    Shanty Creek 4.1company rating

    Bellaire, MI jobs

    THIS ROLE REQUIRES TRAINING AND MEETINGS IN BELLAIRE, MI HIGH SPEED INTERNET IS REQUIRED. Resort: Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business. About the Role: As a Guest Service Agent working remotely, you will be the first point of contact for our guests, ensuring they receive exceptional service throughout their experience. Your primary responsibility will be to assist guests with inquiries, reservations, and any issues they may encounter, all while maintaining a positive and professional demeanor. You will play a crucial role in enhancing guest satisfaction and loyalty by providing timely and accurate information about our services and offerings. This position requires a proactive approach to problem-solving, as you will need to address guest concerns efficiently and effectively. Ultimately, your efforts will contribute to the overall success of our hospitality operations and the reputation of our brand in the industry. Minimum Qualifications: High school diploma or equivalent. Proven experience in customer service or a related field. Strong verbal and written communication skills. Preferred Qualifications: Experience in the hospitality or tourism industry. Familiarity with reservation systems and customer relationship management (CRM) software. Multilingual abilities are a plus. Responsibilities: Respond to guest inquiries via phone, email, and chat in a timely and professional manner. Assist guests with reservations, modifications, and cancellations while ensuring accurate information is provided. Handle guest complaints and issues with empathy and a focus on resolution, escalating when necessary. Maintain up-to-date knowledge of our services, promotions, and policies to provide accurate information to guests. Collaborate with other departments to ensure seamless guest experiences and address any special requests. Skills: The required skills for this role include excellent communication and interpersonal abilities, which are essential for effectively engaging with guests and addressing their needs. Problem-solving skills will be utilized daily as you navigate guest inquiries and resolve issues, ensuring a positive experience. Attention to detail is crucial when managing reservations and providing accurate information about services. Additionally, time management skills will help you prioritize tasks and respond to guest requests promptly. Preferred skills, such as familiarity with hospitality software, will enhance your efficiency in managing guest interactions and contribute to a smoother workflow.
    $28k-32k yearly est. Auto-Apply 60d+ ago
  • Reservationist

    Major Food Brand 3.4company rating

    Boston, MA jobs

    Answer all emails and phone calls in a timely manner with a warm, inviting & professional tone. Respond to all customer requests and questions Respond to any guest concerns and ensure solutions are in the best interest of the guest and the restaurant. Demonstrate proper use of guest notes and reservations notes and ensure to communicate all guest information and requests. Communicate guest needs and necessary information including cancellations, changes, VIP reservations, and guest issues with guest relations supervisor and/or restaurant managers. Will have at least 1 year of prior restaurant experience, fine dining preferred Friendly, welcoming, and personable Basic knowledge of Microsoft Office Excellent written and verbal skills Comfortable in a high-volume, fast-paced environment Demonstrate a sense of urgency, attention to detail, and strong work and personal ethic
    $27k-31k yearly est. 60d+ ago
  • Reservations Agent

    Sh Hotels 4.1company rating

    Princeville, HI jobs

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Planning a trip should be fun and easy, right? , our Reservations Team is dedicated to making that a reality. They're fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Our team is currently seeking an articulate, experienced Reservations Agent to join the team. If you live for the details, and love seeing a great plan come to life, you might want to give us a call. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. $28.75 per hour Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $28.8 hourly 60d+ ago
  • Reservations Agent

    Gurneys Inn Resort & Spa LLC 4.0company rating

    Paradise Valley, AZ jobs

    This position contributes to the success of Sanctuary by maximizing rate and occupancy while maintaining the highest level of guest service standards with a focus on our superior standards, which displays a sense of pride in the Sanctuary Mission, Vision and Values JOB FUNCTIONS Note: the following duties and responsibilities are not all-inclusive. * Ensures reservation calls are answered in a professional and timely manner. * Maximizes every opportunity to increase conversion by closing the sale. * Follows through on reservation calls with confirmations letters and brochure requests. * Promotes seasonal packages and promotions. * Applies NAVIS reservation sales concepts and strategies to maintain compliance of lead management. * Accurately tracks reservation calls utilizing NAVIS call center software and daily phone sheets. * Ensures reservation details including special requests are accurately entered into the property management system. * Maintains accurate and updated guest profile information. * Works closely with various departments to maximize guest satisfaction. * Applies knowledge of resort product, services, and facilities. * Adheres to strict communication standards at all times due to constant phone contact. * Performs additional duties as requested by the management team. JOB REQUIREMENTS The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. * Good telephone voice and excellent/professional communication skills required. * Ability to maintain a pleasant disposition and work efficiently in a high stress work environment. * Must be an individual who is detailed and sales oriented. * Will be cross-trained in different aspects of position and must be easily adaptable to shifting of workloads and specific tasks as operational needs dictate. * Solid interpersonal skills and a positive attitude is a must. * Due to constant phone contact must have good hearing/speaking ability to respond to guest needs quickly. QUALIFICATIONS Education High School Diploma/G.E.D. Equivalent Related Work Experience Hotel/resort reservation or front desk experience preferred. Customer service & sales experience preferred. Computer experience required.
    $29k-35k yearly est. 60d+ ago

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