Customer Service Representative jobs at Enterprise Holdings - 8579 jobs

Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass, Flash Pass or membership issues for the Guest. Responsibilities: Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution. Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person. Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest. Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand. Answer guest questions and give proper guidance when necessary. Offer appropriate compensation based on the guest's concern. Promote the park with the utmost enthusiasm and pride while interacting with Guests. Ensure Guest Safety and Satisfaction in their stay at Six Flags while setting high standards of performance for all areas. Ensure that imagine, cleanliness, and courtesy standard requirements are met. Develop a positive relationship with all in-park departments. Qualifications: Must be at least 16 years old. Must have an outgoing personality with a willingness to approach and actively engage guests. Must possess knowledge of computers and adapt to changes within computer software applications. Must possess an organized approach to work with the ability to multi-task. Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language. Bi-lingual is helpful but not required. Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays. Must be able to work efficiently in a fast-paced and ever-changing environment. Must be able to quickly adapt to and enforce changing policies and procedures. Must be willing to assist in other aspects of the department when requested. Must be comfortable assisting and issuing attraction access passes to guests with disabilities.

Our Park Services team helps the park sparkle! You're constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests and keep everything looking great. From sweeping the streets to refreshing the restrooms and greeting the guests, you'll be right in the center of the action and help keep everything in immaculate shape and sanitary. Responsibilities: The cleaning and disinfecting of all areas that guests and associates come in contact with including (but not limited to) the following: Trash can lids Park benches Patio table seats Lockers Hand rails Restrooms Door handles Qualifications: MUST BE AVAILABLE WEEKENDS Must be 14 years and older (Subject to change at any time). Must have good customer service skills. Must be able to read and understand English. Must be able to give directions. Must be able to read chemical labels and Safety Data Sheets of cleaning substances. Must be able to stand for long periods and walk the park on a continual basis. Must be able to work in all weather conditions. Must be able to lift up to 25 pounds. Must be able to carry a backpack. Must be able to wear PPE. Must be able to manage multiple tasks and to execute quickly. Must be able to work varied hours, including nights, weekends and holidays.

Park Services Associate (Restrooms) Job Type: Seasonal Pay Rate: $13/hr. This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. This position offers a payrate of $13.00 per hour and also comes with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discount of merchandise for all employees, flexible scheduling and daily and weekly pay available. Responsibilities: As a Park Services Associates, you help the park facilities sparkle! You are constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests, team members and keep everything looking great. From sweeping the streets to refreshing active restrooms/facilities and greeting the guests, you'll be right in the center of the action and help keep everything in immaculate shape. HOW YOU WILL DO IT: Clean and sanitize active restrooms and other areas regularly throughout day Restock restroom supplies such as toilet paper, soap, and paper towels Monitor and report any maintenance issues or safety concerns Provide exceptional customer service to park guests Ensure compliance with health and safety regulations Qualifications: Must be 16 years or older Friendly, outgoing personality interacting with large groups of people Ability to work in an environment as fast-paced as our coasters, cleaning active restrooms and other areas Demonstrate a strong work ethic and commitment to cleanliness Must be able to read chemical labels and MSDS of cleaning substances Enjoy cleaning and organizing Strong attention to detail Must be able to stand, walk, stoop, bend, lift, and reach throughout your shift Excellent verbal communication skills Be flexible and adaptable to change, as well as the ability and willingness to assist in other aspects of Park Services operations (including but not limited to the ability to be cross-trained and or learn other aspects as required) OTHER NOTES: May perform other duties beyond scope of above as necessary to support the park as a whole Reports to Park Services Leadership

Starting hiring pay at: 14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off Closed for all major holidays Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program Must satisfy hours requirement per year Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE

Taco Bell- Sturgeon Bay is currently hiring a full time or part time Restaurant Supervisor for our Sturgeon Bay, WI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell- Sturgeon Bay in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Taco Bell- Sturgeon Bay is hiring immediately, so please apply today!

Taco Bell - Houghton is looking for a hardworking individual to join our kitchen team as a full time or part time Kitchen Cook in Houghton, MI. As part of the BOH team, you'll be responsible for food preparation that meets or exceeds hospitality and service standards, and must be able to prepare all foods to meet quantity and deadline requirements. Your job duties as a kitchen cook include but are not limited to: -Prepare all food items as directed in a sanitary and timely manner -Follow recipes and presentation specifications -Operate standard kitchen equipment safety and efficiently -Clean and maintain station in practicing good safety and sanitation -Assist with the cleaning and organization of kitchen and equipment -Restock items as needed throughout the shift -Adhere to all sanitation and food production codes

Taco Bell - Sheridan is looking for a full time or part time Store Supervisor for our location in Sheridan, WY. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Taco Bell - Sheridan. Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You should love working with people and be a team leader. This role is full time or part time. We are hiring immediately, so submit your application today!

Taco Bell - Sheridan is looking for a full time or part time crew member to join our team in Sheridan, WY. As a Taco Bell - Sheridan crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Taco Bell - Sheridan -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Taco Bell - Sheridan. Apply now!

WE RISE TOGETHER! At AMF, we are dedicated to working alongside our customers to produce better food for families around the world while creating better lives for our teammates, families, customers, and communities. AMF Bakery Systems is the world's largest manufacturer of high-speed bakery equipment. We provide complete automated bakery solutions for numerous categories, including Soft Bread and roll, Artisan Bread, Cake and Pie, Pizza and Flatbread and Pastry and Croissant. AMF is part of the Markel Food Groups, the leading equipment supplier to food manufactures around the world. Our culture and shared values are spelled out in "The Markel Style" as we encourage and recognize teammates that bring these values to life each day. With the style as our guide, our teams pursue excellence while keeping a sense of humor. Seeking to know our customers' needs, we aim to build financial value for our shareholders while sharing success with others and winning together. We are inspired to work hard and encouraged to challenge management to find better ways of doing things. At AMF, we believe in fostering the professional development and personal potential of our diverse workforce. If you're searching for the next company to call home, AMF Bakery Systems provides a teammate-centered culture with exciting career growth opportunities. We strive to build extraordinary teams by seeking out a wide range of talent, experiences, and diverse backgrounds. Diversity of thought and the collaboration of various life experiences are what drive growth and innovation at AMF. Position Summary The Customer Care Project Manager is responsible for managing aftermarket customer projects-including Maintenance Partnership Programs (MPPs)-while identifying and driving additional revenue from Repair & Modernization (R&M) initiatives. This role works closely with Customer Care Representatives (CCR), Onsite CCRs (OCCR), Regional Account Managers (RAM), and Service teams in both the U.S. and the Netherlands to ensure customer satisfaction and revenue growth. Key Responsibilities Customer Relationship Management Build and maintain strong aftermarket relationships with assigned customers. Lead all MPP team meetings and maintain actionable plans with customers. Provide proactive, responsive communication including troubleshooting, research, and follow-up. Project & Program Management Manage MPP programs, R&M projects, and service visits end-to-end. Follow up on customer visits to resolve technical issues, close punch list items, and develop proposals. Prioritize resources and travel for maximum customer and business impact. Technical & Sales Support Develop and deliver presentations, proposals, service contracts, and parts quotes. Support CCR and RAM teams with lead generation and opportunity closure. Act as the liaison between customers, Technical Service, and CCRs to resolve open issues. Systems & Tools Use AMF systems including CRM and D365 (ERP) to track activity and plan projects. Maintain accurate customer records, call reports, and project documentation. Travel & Field Support Visit customer sites to support MPPs, R&M projects, and technical issue resolution. Foster strong collaboration with European colleagues on technical matters. Required Skills & Experience 3+ years in project management or technical customer support within capital equipment, baking, or food manufacturing industries. Solid understanding of mechanical, electrical, and software systems. Strong problem-solving skills and ability to perform under pressure. Proficient in Microsoft Excel, Word, PowerPoint, and Teams. Excellent communication and customer service skills. Preferred: experience with PLC ladder logic, structured text programming, and troubleshooting. 40% Travel Requirements Desired Skills & Experience Bachelor's degree in business, engineering, or a related field. Baking or food industry background. Additional technical certifications or training. Competencies Customer Focus: Advocates for the customer in every decision. Results-Driven: Consistently meets or exceeds goals with integrity. Relationship Builder: Establishes trust and credibility with customers and colleagues. Problem Solver: Uses analytical and creative approaches to resolve challenges. Values-Led: Demonstrates respect, trust, and teamwork in all interactions.

American Cruise Lines, the nation's largest operator of luxury river and coastal cruises, is seeking a passionate and customer-focused Customer Service Representative to join our growing team. This exciting opportunity allows you to become an integral part of delivering exceptional service to our valued passengers on their unforgettable journeys. As a leading provider of luxury small-ship cruising across 35 U.S. states, American Cruise Lines offers unparalleled experiences for both our guests and employees. Schedule and Benefits: Work Location: This position is based in Sandy, UT, and requires the ability to work on-site. Schedule: Must be able to work 5 days a week, with 8-hour shifts, including weekend availability. Benefits: American Cruise Lines offers a comprehensive benefits package that includes medical/dental insurance and a 401(k), Responsibilities: First Point of Contact: Provide exceptional customer service by assisting new and returning passengers before, during, and after their cruises. Personalized Service: Coordinate and fulfill special requests, ensuring every guest's needs are met with care and attention. Sales & Reservation Support: Assist with ongoing sales operations, manage reservations, and help guide guests through booking processes and payment systems. Customer Issue Resolution: Handle guest inquiries and concerns with empathy, professionalism, and prompt solutions, ensuring customer satisfaction at all times. Adhere to Policies: Uphold American Cruise Lines' policies and procedures to ensure smooth operations and exceptional service. Team Collaboration: Work closely with team members to ensure a seamless customer experience and share knowledge to enhance team performance. Qualifications: Customer Service Expertise: Proven experience in phone-based customer service, with a commitment to providing top-tier support. Strong Communication Skills: Excellent verbal and written communication abilities, with a focus on clarity and professionalism. Attention to Detail: Ability to manage multiple tasks simultaneously in a fast-paced, dynamic environment. Tech-Savvy: Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook, with experience in data entry and reservations management. Organizational Skills: Highly organized, with the ability to prioritize tasks and manage time effectively. Confidentiality: Ability to handle sensitive guest information with the utmost professionalism and confidentiality. Passion for Travel: A genuine passion for the travel industry and providing outstanding service to travelers. Who We're Looking For: If you are someone who thrives in a dynamic, customer-focused environment and has a passion for the travel and cruise industry, we want to hear from you! As a Customer Service Representative at American Cruise Lines, you will be at the heart of delivering luxury cruise experiences that exceed expectations.

Taco Bell - Sheridan is looking for a full time or part time Cashier and Customer Service team member to join our location in Sheridan, WY. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return. Interested in this role You can find all the relevant information in the description below. Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. xevrcyc Attention to detail is a must, since you will accept payments for items purchased and balance the cash register at the beginning and end of the shift. Nice to haves: -High school diploma (or equivalent) -Excellent customer service skills -Excellent verbal communication skills -Ability to operate available equipment, such as cash registers, calculators, or scanners -Mathematical skills, as needed to make the change and give refunds -Knowledgeable about the products and services and customer-related policies at Taco Bell - Sheridan

Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass, Flash Pass or membership issues for the Guest. Responsibilities: Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution. Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person. Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest. Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand. Answer guest questions and give proper guidance when necessary. Offer appropriate compensation based on the guest's concern. Promote the park with the utmost enthusiasm and pride while interacting with Guests. Ensure Guest Safety and Satisfaction in their stay at Six Flags while setting high standards of performance for all areas. Ensure that imagine, cleanliness, and courtesy standard requirements are met. Develop a positive relationship with all in-park departments. Qualifications: Must be at least 16 years old. Must have an outgoing personality with a willingness to approach and actively engage guests. Must possess knowledge of computers and adapt to changes within computer software applications. Must possess an organized approach to work with the ability to multi-task. Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language. Bi-lingual is helpful but not required. Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays. Must be able to work efficiently in a fast-paced and ever-changing environment. Must be able to quickly adapt to and enforce changing policies and procedures. Must be willing to assist in other aspects of the department when requested. Must be comfortable assisting and issuing attraction access passes to guests with disabilities. By applying, you consent to your information being transmitted by JobG8 to the Employer, as data controller, through the Employer's data processor SonicJobs. See Cedar Fair - Charlotte Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Reporting to the Director, Front Office, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging service. Process all external and internal calls either by redir Operator, Service, Retail, Hotel

Domino's Pizza is hiring immediately for Delivery Drivers to join their team! Job type: Full time and Part time, Permanent Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Right now Domino's is looking for qualified Drivers to staff stores in your area! We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you. Job responsibilities are (but not limited to): Deliver our products to our amazing customers Provide excellent customer service and leave a great lasting impression on our customer Put orders together and ensure they are packaged safely for delivery Ensure quality of product meets standards before getting delivered to the customer Ensure vehicle is in safe working order before deliveries Take orders over the phone/by web Prepare and package food products to standard Deliver flyers/hangers along your route Benefits of working at Domino's Pizza: Company Car Available! Fun working environment Flexible schedules Competitive wages PLUS GENEROUS TIPS Store discounts Free uniforms Domino's is an equal opportunity employer. At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few. RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well. The Customer Service Representative Position The Customer Service Representative provides exceptional customer service by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The Customer Service Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds. Preferred Experience, Skills & Abilities of the Customer Service Representative Position At least 2 years of experience in a Customer Service setting Strong business communication and presentation skills, both verbal and written Organizational skills, multitasking, and a strong self-motivation as a must! Knowledge in shipping and warehousing is preferred, but not required Compensation, Benefits & Structure of the Customer Service Representative Position This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm. The Recruitment Process for the Customer Service Representative Position The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values. RMR Solutions, LLC is an Equal Opportunity Employer!

Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome guests, answer questions and provide information and support to guests Input, update and maintain accurate player information in the casino management system Issue Island Passport club cards for club members Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities Redeem cash, prizes and comps for guests following department guidelines Meet goals as established by management Maintain a working knowledge of promotional systems Performance point and promotion adjustments following department guidelines KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year hospitality or guest service experience, preferably in casinos Required Skills: Accurate and detail oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication and problem solving skills Proven high guest service skills Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows Required Abilities: Ability to work in a fast paced environment Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene Ability to speak in a clear, concise and pleasant voice Ability to retain large amounts of information regarding the property and its amenities Ability to read and write English PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel, stoop and twist Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume direct public contact

Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome guests, answer questions and provide information and support to guests Input, update and maintain accurate player information in the casino management system Issue Island Passport club cards for club members Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities Redeem cash, prizes and comps for guests following department guidelines Meet goals as established by management Maintain a working knowledge of promotional systems Performance point and promotion adjustments following department guidelines KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year hospitality or guest service experience, preferably in casinos Required Skills: Accurate and detail oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication and problem solving skills Proven high guest service skills Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows Required Abilities: Ability to work in a fast paced environment Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene Ability to speak in a clear, concise and pleasant voice Ability to retain large amounts of information regarding the property and its amenities Ability to read and write English PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel, stoop and twist Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume direct public contact

Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome guests, answer questions and provide information and support to guests Input, update and maintain accurate player information in the casino management system Issue Island Passport club cards for club members Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities Redeem cash, prizes and comps for guests following department guidelines Meet goals as established by management Maintain a working knowledge of promotional systems Performance point and promotion adjustments following department guidelines KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year hospitality or guest service experience, preferably in casinos Required Skills: Accurate and detail oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication and problem solving skills Proven high guest service skills Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows Required Abilities: Ability to work in a fast paced environment Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene Ability to speak in a clear, concise and pleasant voice Ability to retain large amounts of information regarding the property and its amenities Ability to read and write English PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel, stoop and twist Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume direct public contact

Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome guests, answer questions and provide information and support to guests Input, update and maintain accurate player information in the casino management system Issue Island Passport club cards for club members Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities Redeem cash, prizes and comps for guests following department guidelines Meet goals as established by management Maintain a working knowledge of promotional systems Performance point and promotion adjustments following department guidelines KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year hospitality or guest service experience, preferably in casinos Required Skills: Accurate and detail oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication and problem solving skills Proven high guest service skills Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows Required Abilities: Ability to work in a fast paced environment Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene Ability to speak in a clear, concise and pleasant voice Ability to retain large amounts of information regarding the property and its amenities Ability to read and write English PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel, stoop and twist Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume direct public contact