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Customer Service Representative jobs at Enterprise Holdings - 8585 jobs

  • Sr. Customer Assistance Representative- Wooster

    Enterprise Rent-A-Car 4.4company rating

    Customer service representative job at Enterprise Holdings

    Get on the fast track to a more rewarding career with Enterprise Rent-A-Car. National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multi-billion dollar industry leader that is rapidly expanding and growing. At Enterprise, National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. This role is available as fulltime with the following schedule: ScheduleMonday: 7:30AM-5:00PM (1HR LUNCH) Tuesday: 7:30AM-5:00PM (1HR LUNCH) Wednesday: 7:30AM-5:00PM (1HR LUNCH) Thursday: 7:30AM-5:00PM (1HR LUNCH) Friday: 7:30AM-5:00PM (1HR LUNCH) This position will be located at 5590 Cleveland Rd Wooster, Ohio 44691 Pay for this position is: $16.50 / hour Responsibilities * Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors * Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned * Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone * Meet and greet customers in a friendly and timely manner * Provide directions and general assistance * Assist to assess condition of rental upon return * Process returns, check-ins and exit kiosk transactions * Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed * Understand and communicate rental terms and conditions, vehicle features and other services * May sell optional protection products, upgrades, fuel options and other additional equipment * Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance * Clean vehicle interior and exterior by hand or by operating washing equipment when needed * Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing * Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications * Must be at least 18 years old * High school diploma or GED equivalent required * Must have at least 1 year prior customer service retail or administrative support experience * Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years * No drug or alcohol related conviction on driving record in the past 5 years * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Apart from religious observation, must be able to work the following schedule(s) * Monday: 7:30AM-5:00PM (1HR LUNCH) Tuesday: 7:30AM-5:00PM (1HR LUNCH) Wednesday: 7:30AM-5:00PM (1HR LUNCH) Thursday: 7:30AM-5:00PM (1HR LUNCH) Friday: 7:30AM-5:00PM (1HR LUNCH)
    $16.5 hourly Auto-Apply 32d ago
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  • Park Services Associate

    Six Flags Fiesta Texas 4.1company rating

    San Antonio, TX jobs

    Park Services Associate (Restrooms) Job Type: Seasonal Pay Rate: $13/hr. This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. This position offers a payrate of $13.00 per hour and also comes with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discount of merchandise for all employees, flexible scheduling and daily and weekly pay available. Responsibilities: As a Park Services Associates, you help the park facilities sparkle! You are constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests, team members and keep everything looking great. From sweeping the streets to refreshing active restrooms/facilities and greeting the guests, you'll be right in the center of the action and help keep everything in immaculate shape. HOW YOU WILL DO IT: Clean and sanitize active restrooms and other areas regularly throughout day Restock restroom supplies such as toilet paper, soap, and paper towels Monitor and report any maintenance issues or safety concerns Provide exceptional customer service to park guests Ensure compliance with health and safety regulations Qualifications: Must be 16 years or older Friendly, outgoing personality interacting with large groups of people Ability to work in an environment as fast-paced as our coasters, cleaning active restrooms and other areas Demonstrate a strong work ethic and commitment to cleanliness Must be able to read chemical labels and MSDS of cleaning substances Enjoy cleaning and organizing Strong attention to detail Must be able to stand, walk, stoop, bend, lift, and reach throughout your shift Excellent verbal communication skills Be flexible and adaptable to change, as well as the ability and willingness to assist in other aspects of Park Services operations (including but not limited to the ability to be cross-trained and or learn other aspects as required) OTHER NOTES: May perform other duties beyond scope of above as necessary to support the park as a whole Reports to Park Services Leadership
    $13 hourly Auto-Apply 8d ago
  • Guest Service Representative

    Six Flags Great Adventure 4.1company rating

    Jackson, NJ jobs

    Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass, Flash Pass or membership issues for the Guest. Responsibilities: Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution. Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person. Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest. Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand. Answer guest questions and give proper guidance when necessary. Offer appropriate compensation based on the guest's concern. Promote the park with the utmost enthusiasm and pride while interacting with Guests. Ensure Guest Safety and Satisfaction in their stay at Six Flags while setting high standards of performance for all areas. Ensure that imagine, cleanliness, and courtesy standard requirements are met. Develop a positive relationship with all in-park departments. Qualifications: Must be at least 16 years old. Must have an outgoing personality with a willingness to approach and actively engage guests. Must possess knowledge of computers and adapt to changes within computer software applications. Must possess an organized approach to work with the ability to multi-task. Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language. Bi-lingual is helpful but not required. Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays. Must be able to work efficiently in a fast-paced and ever-changing environment. Must be able to quickly adapt to and enforce changing policies and procedures. Must be willing to assist in other aspects of the department when requested. Must be comfortable assisting and issuing attraction access passes to guests with disabilities.
    $23k-31k yearly est. Auto-Apply 8d ago
  • Park Services Associate

    Six Flags Great Adventure 4.1company rating

    Jackson, NJ jobs

    Our Park Services team helps the park sparkle! You're constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests and keep everything looking great. From sweeping the streets to refreshing the restrooms and greeting the guests, you'll be right in the center of the action and help keep everything in immaculate shape and sanitary. Responsibilities: The cleaning and disinfecting of all areas that guests and associates come in contact with including (but not limited to) the following: Trash can lids Park benches Patio table seats Lockers Hand rails Restrooms Door handles Qualifications: MUST BE AVAILABLE WEEKENDS Must be 14 years and older (Subject to change at any time). Must have good customer service skills. Must be able to read and understand English. Must be able to give directions. Must be able to read chemical labels and Safety Data Sheets of cleaning substances. Must be able to stand for long periods and walk the park on a continual basis. Must be able to work in all weather conditions. Must be able to lift up to 25 pounds. Must be able to carry a backpack. Must be able to wear PPE. Must be able to manage multiple tasks and to execute quickly. Must be able to work varied hours, including nights, weekends and holidays.
    $25k-32k yearly est. Auto-Apply 8d ago
  • Customer Service Associate

    Raising Cane's 4.5company rating

    Morgantown, WV jobs

    Starting hiring pay at: 14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off Closed for all major holidays Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program Must satisfy hours requirement per year Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE
    $24k-29k yearly est. 2d ago
  • Restaurant Staff - Customer Service Associate (Restaurant)

    Panera Bread-Blacksburg 4.3company rating

    Blacksburg, VA jobs

    Panera Bread - Blacksburg is looking for a full time or part time Restaurant Staff team member to join our team in Blacksburg, VA. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities include: -Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions. -Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage. -Ensure all products are stocked, maintained, and prepared according to company quality standards. -Maintain a clean, safe working environment. -Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units. -Demonstrate fiscal responsibility with all company assets by following company cash handling policies. -Demonstrate ability to be a "team player" by contributing to the team's success and communicating effectively with other Customer Service Representatives. -Assume additional responsibilities as assigned. -Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards. -Frequent washing of hands. A qualified candidate will have: -A high school diploma or equivalent or higher preferred but not required -Strong work ethic and willingness to learn -Demonstrated ability to work in a team environment. We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Panera Bread - Blacksburg soon!
    $23k-28k yearly est. 1d ago
  • Park Services Associate

    Six Flags Great Adventure Careers 4.1company rating

    Vista Center, NJ jobs

    Our Park Services team helps the park sparkle! You're constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests and keep everything looking great. From sweeping the streets to refreshing the restrooms and greeting the guests, you'll be right in the center of the action and help keep everything in immaculate shape and sanitary. Responsibilities: The cleaning and disinfecting of all areas that guests and associates come in contact with including (but not limited to) the following: Trash can lids Park benches Patio table seats Lockers Hand rails Restrooms Door handles Qualifications: MUST BE AVAILABLE WEEKENDS Must be 14 years and older (Subject to change at any time). Must have good customer service skills. Must be able to read and understand English. Must be able to give directions. Must be able to read chemical labels and Safety Data Sheets of cleaning substances. Must be able to stand for long periods and walk the park on a continual basis. Must be able to work in all weather conditions. Must be able to lift up to 25 pounds. Must be able to carry a backpack. Must be able to wear PPE. Must be able to manage multiple tasks and to execute quickly. Must be able to work varied hours, including nights, weekends and holidays.
    $25k-33k yearly est. 2d ago
  • Client Engagement Specialist

    Carriage Services Inc. 4.0company rating

    Houston, TX jobs

    At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer. The Client Engagement Specialist role is responsible for advancing the customer and family experience through a dual focus on data-driven strategy and meaningful field engagement. One core function of this position is to analyze customer experience data by leveraging analytics, research tools, surveys, and service insights to inform strategic decisions and guide the evolution of Premier Experience Standards and customer experience initiatives. Equally important, this role serves as a visible and trusted presence in the field, strengthening engagement with team members and leaders. Through training, coaching, and in-person connection, the Client Engagement Specialist helps field teams feel supported, valued, and appreciated, increasing receptivity to change and adoption of new strategies. By bridging insights into relationship building, this role ensures customer experience strategies are not only well-informed but successfully embraced and sustained across the organization. Compensation: $70,000 - $75,000 per year plus bonus opportunities Job Type: Full-Time (work from home on Fridays) 8AM - 5PM Travel: 30% within the year Location: 3040 Post Oak Blvd. Houston, Tx, 77056 Key Responsibilities: * Leverage analytics, research tools, surveys, shopper calls, and service audits to evaluate customer experience performance. * Identify trends, patterns, and opportunities that impact service quality and family satisfaction. * Translate data into clear, actionable insights for leadership and field teams. * Recommend data-driven strategies to improve service consistency and outcomes * Partner with leadership to ensure Premier Experience Standards are consistently understood and executed across all locations. * Monitor adherence to service expectations and identify opportunities for improvement * Support accountability by aligning service behaviors with measurable performance indicators * Design and deliver training programs aligned with Premier Experience Standards, both in-person and virtually. * Facilitate workshops, team huddles, and learning sessions to reinforce service excellence and skill development. * Customize training approaches based on performance data, field feedback, and observed service behaviors. * Provide hands-on coaching and feedback to managers and frontline team members. * Build strong, trusted relationships with field teams to support engagement and adoption of best practices. * Observe service interactions and reinforce expectations through real-time coaching and follow-up. * Support the rollout and implementation of Premier Experience initiatives, tools, and service-related projects. * Act as a liaison between strategy and execution to ensure initiatives are practical and sustainable. * Gather field feedback during implementations and refine recommendations as needed. Qualifications: * Bachelors degree in business, hospitality, communications, analytics, or a related field. * 3+ years of experience in customer experience, hospitality, training, analytics, or related roles. * Strong analytical skills with the ability to interpret data and communicate insights effectively. * Willingness to travel and spend time in the field as needed. * Experience in hospitality, service-driven industries, or change management is a plus.
    $70k-75k yearly 2d ago
  • Customer Service Associate (Restaurant) - Closing

    Taco Bell-Russellville, Ky 4.2company rating

    Russellville, KY jobs

    Learn More About the MRCO Family at ******************** with benefits that include Competitive Pay, Optional Daily Pay, Flexible Scheduling, Paid Time Off, Free Meal During Shift, and Career Path Opportunities! The Taco Bell Team Member is the first face that customers see when they walk through the door or the first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment. Able to clean the parking lot and grounds surrounding the restaurant. Able to tolerate standing, walking, lifting up to 50 lbs. and stooping. A successful candidate will have a clean and tidy appearance, good work habits, and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed! Attendance - Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work. - Understands and uses approved time keeping system, including accurately recording all hours worked. Initiative and Energy - Takes action without being told, goes beyond what is simply required and maintains a high activity level. - Works the positions to Brand Standards, whether it is a cashier or cook (Food or Service Champion) EEO - MRCO is an equal opportunity employer and prohibits discrimination and harassment of any kind. MRCO is committed to the principal of equal employment opportunity for all employees with a work environment free of discrimination and harassment. All employment decisions at MRCO are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MRCO will not tolerate discrimination or harassment based on any of these characteristics. MRCO encourages applicants of all ages (16 or older). Benefits - Competitive Pay - Early Pay with the Rain App - Flexible schedule - Paid Time Off - Free meal during shift - Career Path Opportunities - 401k, Health/Dental/Vision "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
    $23k-29k yearly est. 1d ago
  • Outside Customer Care Representative

    AMF Bakery 3.9company rating

    Richmond, VA jobs

    WE RISE TOGETHER! At AMF, we are dedicated to working alongside our customers to produce better food for families around the world while creating better lives for our teammates, families, customers, and communities. AMF Bakery Systems is the world's largest manufacturer of high-speed bakery equipment. We provide complete automated bakery solutions for numerous categories, including Soft Bread and roll, Artisan Bread, Cake and Pie, Pizza and Flatbread and Pastry and Croissant. AMF is part of the Markel Food Groups, the leading equipment supplier to food manufactures around the world. Our culture and shared values are spelled out in "The Markel Style" as we encourage and recognize teammates that bring these values to life each day. With the style as our guide, our teams pursue excellence while keeping a sense of humor. Seeking to know our customers' needs, we aim to build financial value for our shareholders while sharing success with others and winning together. We are inspired to work hard and encouraged to challenge management to find better ways of doing things. At AMF, we believe in fostering the professional development and personal potential of our diverse workforce. If you're searching for the next company to call home, AMF Bakery Systems provides a teammate-centered culture with exciting career growth opportunities. We strive to build extraordinary teams by seeking out a wide range of talent, experiences, and diverse backgrounds. Diversity of thought and the collaboration of various life experiences are what drive growth and innovation at AMF. Position Summary The Customer Care Project Manager is responsible for managing aftermarket customer projects-including Maintenance Partnership Programs (MPPs)-while identifying and driving additional revenue from Repair & Modernization (R&M) initiatives. This role works closely with Customer Care Representatives (CCR), Onsite CCRs (OCCR), Regional Account Managers (RAM), and Service teams in both the U.S. and the Netherlands to ensure customer satisfaction and revenue growth. Key Responsibilities Customer Relationship Management Build and maintain strong aftermarket relationships with assigned customers. Lead all MPP team meetings and maintain actionable plans with customers. Provide proactive, responsive communication including troubleshooting, research, and follow-up. Project & Program Management Manage MPP programs, R&M projects, and service visits end-to-end. Follow up on customer visits to resolve technical issues, close punch list items, and develop proposals. Prioritize resources and travel for maximum customer and business impact. Technical & Sales Support Develop and deliver presentations, proposals, service contracts, and parts quotes. Support CCR and RAM teams with lead generation and opportunity closure. Act as the liaison between customers, Technical Service, and CCRs to resolve open issues. Systems & Tools Use AMF systems including CRM and D365 (ERP) to track activity and plan projects. Maintain accurate customer records, call reports, and project documentation. Travel & Field Support Visit customer sites to support MPPs, R&M projects, and technical issue resolution. Foster strong collaboration with European colleagues on technical matters. Required Skills & Experience 3+ years in project management or technical customer support within capital equipment, baking, or food manufacturing industries. Solid understanding of mechanical, electrical, and software systems. Strong problem-solving skills and ability to perform under pressure. Proficient in Microsoft Excel, Word, PowerPoint, and Teams. Excellent communication and customer service skills. Preferred: experience with PLC ladder logic, structured text programming, and troubleshooting. 40% Travel Requirements Desired Skills & Experience Bachelor's degree in business, engineering, or a related field. Baking or food industry background. Additional technical certifications or training. Competencies Customer Focus: Advocates for the customer in every decision. Results-Driven: Consistently meets or exceeds goals with integrity. Relationship Builder: Establishes trust and credibility with customers and colleagues. Problem Solver: Uses analytical and creative approaches to resolve challenges. Values-Led: Demonstrates respect, trust, and teamwork in all interactions.
    $28k-34k yearly est. 2d ago
  • Customer Service Representative

    American Cruise Lines 4.4company rating

    Sandy, UT jobs

    American Cruise Lines, the nation's largest operator of luxury river and coastal cruises, is seeking a passionate and customer-focused Customer Service Representative to join our growing team. This exciting opportunity allows you to become an integral part of delivering exceptional service to our valued passengers on their unforgettable journeys. As a leading provider of luxury small-ship cruising across 35 U.S. states, American Cruise Lines offers unparalleled experiences for both our guests and employees. Schedule and Benefits: Work Location: This position is based in Sandy, UT, and requires the ability to work on-site. Schedule: Must be able to work 5 days a week, with 8-hour shifts, including weekend availability. Benefits: American Cruise Lines offers a comprehensive benefits package that includes medical/dental insurance and a 401(k), Responsibilities: First Point of Contact: Provide exceptional customer service by assisting new and returning passengers before, during, and after their cruises. Personalized Service: Coordinate and fulfill special requests, ensuring every guest's needs are met with care and attention. Sales & Reservation Support: Assist with ongoing sales operations, manage reservations, and help guide guests through booking processes and payment systems. Customer Issue Resolution: Handle guest inquiries and concerns with empathy, professionalism, and prompt solutions, ensuring customer satisfaction at all times. Adhere to Policies: Uphold American Cruise Lines' policies and procedures to ensure smooth operations and exceptional service. Team Collaboration: Work closely with team members to ensure a seamless customer experience and share knowledge to enhance team performance. Qualifications: Customer Service Expertise: Proven experience in phone-based customer service, with a commitment to providing top-tier support. Strong Communication Skills: Excellent verbal and written communication abilities, with a focus on clarity and professionalism. Attention to Detail: Ability to manage multiple tasks simultaneously in a fast-paced, dynamic environment. Tech-Savvy: Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook, with experience in data entry and reservations management. Organizational Skills: Highly organized, with the ability to prioritize tasks and manage time effectively. Confidentiality: Ability to handle sensitive guest information with the utmost professionalism and confidentiality. Passion for Travel: A genuine passion for the travel industry and providing outstanding service to travelers. Who We're Looking For: If you are someone who thrives in a dynamic, customer-focused environment and has a passion for the travel and cruise industry, we want to hear from you! As a Customer Service Representative at American Cruise Lines, you will be at the heart of delivering luxury cruise experiences that exceed expectations.
    $31k-36k yearly est. 2d ago
  • Shift Lead - Customer Service Associate (Restaurant)

    Taco Bell-Sturgeon Bay 4.2company rating

    Sturgeon Bay, WI jobs

    If applying to a Taco Bell Cantina restaurant you must be 21 years of age. Shift Leader: The Taco Bell Shift Leader supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. A successful candidate will have a positive attitude and good communications skills. If you want to build a great career, be part of a winning team, and learn valuable leadership skills, Taco Bell is the place to learn, grow and succeed! Job Requirements and Essential Functions: - Strong preference for internal promote form Hourly Champion position - Must be at least 18 years old - Must pass background check criteria - Must have reliable transportation - Able to do basic business math - Able to stock shelves and coolers - Able to oversee and manage subordinate employees and provide direction - Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin - Able to clean the parking lot and grounds surrounding the restaurant - Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time
    $25k-29k yearly est. 1d ago
  • Guest Service Representative

    Six Flags Great Adventure Careers 4.1company rating

    Vista Center, NJ jobs

    Overview: Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass, Flash Pass or membership issues for the Guest. Responsibilities: * Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution. * Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person. * Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest. * Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand. * Answer guest questions and give proper guidance when necessary. * Offer appropriate compensation based on the guest's concern. * Promote the park with the utmost enthusiasm and pride while interacting with Guests. * Ensure Guest Safety and Satisfaction in their stay at Six Flags while setting high standards of performance for all areas. * Ensure that imagine, cleanliness, and courtesy standard requirements are met. * Develop a positive relationship with all in-park departments. Qualifications: * Must be at least 16 years old. * Must have an outgoing personality with a willingness to approach and actively engage guests. * Must possess knowledge of computers and adapt to changes within computer software applications. * Must possess an organized approach to work with the ability to multi-task. * Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language. Bi-lingual is helpful but not required. * Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays. * Must be able to work efficiently in a fast-paced and ever-changing environment. * Must be able to quickly adapt to and enforce changing policies and procedures. * Must be willing to assist in other aspects of the department when requested. * Must be comfortable assisting and issuing attraction access passes to guests with disabilities.
    $23k-31k yearly est. 2d ago
  • Room Reservations Agent

    Boyd Gaming Corporation 3.9company rating

    Las Vegas, NV jobs

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Provide guests with a friendly and efficient service by answering incoming calls for the purpose of selling and reserving hotel rooms in a high volume call center for multiple properties. Job Functions: Answer incoming customer calls. Cross sell room reservations across multiple properties. Access LMS, RMS, and CMS systems and be able to make informed decisions regarding comps, discounted and full rate rooms for hotel guests. Possess knowledge of rates, room types, room availability, hotel policies and procedures. Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner. Utilize computer systems to run and compile necessary related reports. Other duties as assigned by management. Qualifications High school diploma or equivalent required. One year experience in a call center required with hotel industry experience preferred. Ability to communicate with guests and Boyd Team Members in English. Ability to utilize basic office/call center equipment not limited to: computer, headset and telephone. Must be able to work flexible shifts. Able to stand for long periods of time. Detail oriented and able to multitask. Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $26k-30k yearly est. 2d ago
  • Customer Service Representative

    RMR Solutions LLC 3.9company rating

    Howell, MI jobs

    RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few. RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well. The Customer Service Representative Position The Customer Service Representative provides exceptional customer service by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The Customer Service Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds. Preferred Experience, Skills & Abilities of the Customer Service Representative Position At least 2 years of experience in a Customer Service setting Strong business communication and presentation skills, both verbal and written Organizational skills, multitasking, and a strong self-motivation as a must! Knowledge in shipping and warehousing is preferred, but not required Compensation, Benefits & Structure of the Customer Service Representative Position This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm. The Recruitment Process for the Customer Service Representative Position The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values. RMR Solutions, LLC is an Equal Opportunity Employer!
    $28k-35k yearly est. 3d ago
  • Park Services Associate

    Kings Island 3.9company rating

    Mason, OH jobs

    Overview: $ 14 / hour Apply and get hired the same day - no formal interview required! Age Requirements This position has a minimum age requirement of 16 years old. Joining our Park Services Team means keeping our park clean while a ssisting our guests and associates with questions/concerns. With more than 100 rides, an award-winning kids' area, 33-acre waterpark, shows and attractions, Kings Island offers the perfect combination of world-class thrills and attractions. Some of our amazing perks and benefits: * FREE Admission to Kings Island and other Six Flags Parks and Waterparks! * FREE tickets for friends and family! * Exclusive employee RIDE nights, GAME nights, and FREE FOOD events! * Training and development programs with opportunities for advancement! * Programs in Food Certification, Diversity & Inclusion, and more! * Discounts on park food and merchandise! * Discounted on-site dormitory housing for associates living 30+ miles away (18+ only). Responsibilities: * Give directions to attractions and amenities in the park and help guests and other associates. * Sweep and clean grounds throughout the park using a broom, dustpan, mop, squeegee, or other specialized equipment. * Pick up trash and waste and put in proper trash can containers. * Monitors guests visiting the park and reports problems and infractions of the park rules to security. Qualifications: * You! * People who interact well with others from all backgrounds and age groups. * Individuals who work well within a team with a commitment to safety. * Availability to include some weekdays, weekends, evenings, and holidays as needed. * People who love helping others and will support the needs of our guests and associates. * Individuals with the ability to remain working on their own for extended periods.
    $14 hourly 21h ago
  • Island Passport Club Representative

    Treasure Island Resort & Casino 4.1company rating

    Farmington, MN jobs

    Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome guests, answer questions and provide information and support to guests Input, update and maintain accurate player information in the casino management system Issue Island Passport club cards for club members Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities Redeem cash, prizes and comps for guests following department guidelines Meet goals as established by management Maintain a working knowledge of promotional systems Performance point and promotion adjustments following department guidelines KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year hospitality or guest service experience, preferably in casinos Required Skills: Accurate and detail oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication and problem solving skills Proven high guest service skills Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows Required Abilities: Ability to work in a fast paced environment Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene Ability to speak in a clear, concise and pleasant voice Ability to retain large amounts of information regarding the property and its amenities Ability to read and write English PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel, stoop and twist Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume direct public contact
    $16 hourly 8d ago
  • Island Passport Club Representative - $16.00 per hour

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI jobs

    Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome guests, answer questions and provide information and support to guests Input, update and maintain accurate player information in the casino management system Issue Island Passport club cards for club members Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities Redeem cash, prizes and comps for guests following department guidelines Meet goals as established by management Maintain a working knowledge of promotional systems Performance point and promotion adjustments following department guidelines KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year hospitality or guest service experience, preferably in casinos Required Skills: Accurate and detail oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication and problem solving skills Proven high guest service skills Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows Required Abilities: Ability to work in a fast paced environment Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene Ability to speak in a clear, concise and pleasant voice Ability to retain large amounts of information regarding the property and its amenities Ability to read and write English PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel, stoop and twist Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume direct public contact
    $16 hourly 7d ago
  • Island Passport Club Representative

    Treasure Island Resort & Casino 4.1company rating

    Northfield, MN jobs

    Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome guests, answer questions and provide information and support to guests Input, update and maintain accurate player information in the casino management system Issue Island Passport club cards for club members Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities Redeem cash, prizes and comps for guests following department guidelines Meet goals as established by management Maintain a working knowledge of promotional systems Performance point and promotion adjustments following department guidelines KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year hospitality or guest service experience, preferably in casinos Required Skills: Accurate and detail oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication and problem solving skills Proven high guest service skills Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows Required Abilities: Ability to work in a fast paced environment Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene Ability to speak in a clear, concise and pleasant voice Ability to retain large amounts of information regarding the property and its amenities Ability to read and write English PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel, stoop and twist Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume direct public contact
    $16 hourly 8d ago
  • Island Passport Club Representative

    Treasure Island Resort & Casino 4.1company rating

    Cottage Grove, MN jobs

    Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome guests, answer questions and provide information and support to guests Input, update and maintain accurate player information in the casino management system Issue Island Passport club cards for club members Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities Redeem cash, prizes and comps for guests following department guidelines Meet goals as established by management Maintain a working knowledge of promotional systems Performance point and promotion adjustments following department guidelines KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year hospitality or guest service experience, preferably in casinos Required Skills: Accurate and detail oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication and problem solving skills Proven high guest service skills Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows Required Abilities: Ability to work in a fast paced environment Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene Ability to speak in a clear, concise and pleasant voice Ability to retain large amounts of information regarding the property and its amenities Ability to read and write English PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel, stoop and twist Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume direct public contact
    $16 hourly 8d ago

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